The URL can be used to link to this page

Home My WebLink About2022-06-20 - AgendaFayetteville 401 et Mountain St. FayetEeville, AR 72701 408 Public Library 479.856.7000 questions@fayl i b.o rg faylib.org Board of Trustees June 20, 2022 4 pm AGENDA Regular Meeting — Pat Walker Community Room Rob Qualls, President Apr 2026 Stan Rodgers Apr 2027 Sallie Overbey, Secretary Apr 2023 Amy Wilbourn Apr 2027 Hershey Garner Apr 2024 Martha Sutherland Apr 2025 Our mission is to strengthen our community and empower our citizens through free and public access to knowledge. I. Call to order II. Minutes: Approval of minutes from April 18, 2022 — pages 1-3 III. Reports A. Key Upcoming Events— page 4 B. Mission Moment C. Library Administration 1. Management Reports a. Performance Measures — pages 5-6 b. Strategic Plan progress through May 2022 — pages 7-10 2. Financial reports a. Overview — pages 11-13 b. Budget to actual through May 2022 — pages 14-19 c. Balance sheet as of May 2022 — pages 20-25 3. Informational a. Community Needs Assessment update — Benchmark report included separately b. SRC kickoff update c. Expansion project update d. OCLC Early Adopter credit e. Roots Festival update f. Ramble opening & south acre update g. Website redesign h. Deli pricing update i. Bookmobile update Fayetteville 401 et Mountain St. FayetEeville, AR 72701 408 Public Library 479.856.7000 questions@fayl i b.o rg faylib.org j. Line of credit conversion k. Electrical charging station update I. Budget 2023 calendar — page 26 m. New staff & staff recognition D. Fayetteville Public Library Foundation: monthly report — pages 27-31 E. Friends of the Fayetteville Public Library F. Art Committee IV. New business A. Consent items 1. Support scholarship application for Clara Davis — pages 32-35 B. Discussion items 1. Report of the Nominating Committee 2. Retirement and benefit changes — pages 36-37 3. Budget adjustment for ARPA funds — pages 38-39 4. Budget adjustment for Walton Family Foundation grant — pages 40-41 5. Event Center fee schedule — page 42 V. Executive Session VI. Public Comment Adjournment Benchmarki*ng Fayetteville Public Library A comparison of the Library's performance with similar entities and against recognized standards provides an opportunity to identify areas of excellence; as well as areas of underperformance that may require specific interventions or further study. Benchmarking is an accurate "picture in time" that enables the Library to establish baselines for measuring progress against goals. Submitted 04.08.2022 Contents Methodology.....................................................................................................................3 PeerSet..............................................................................................................................5 SummaryFindings......................................................................................................... 6 Staff................................................................................................................................7 Collections..................................................................................................................10 Programming.............................................................................................................14 Technology..................................................................................................................17 Use................................................................................................................................ 20 Appendix: Variable Names and Abbreviated Descriptions ........................... 23 2 • The Ivy Group, Ltd. • Fayetteville Public Library Benchmarking Study Ny Methodology Benchmarking is a comparison of performance measures among similar entities, relative to recognized standards. Libraries, government agencies, and non -profits engage in benchmarking to assess strengths and identify areas needing improvement. The comparisons also can provide concrete and persuasive data for advocacy, fundraising, grant applications, and reports to elected officials. Library performance measures are typically drawn from statistics regarding circulation, visits, and revenues. Comparing its performance to that of similar institutions will enable Fayetteville Public Library to highlight areas of excellence as well as under -performance that may require further study or attention. Benchmarking is neither a stand-alone exercise nor a complete assessment of library performance. Findings must be viewed within the context of a library's unique situation —including its community demographics, facilities, finances, and management structure —and be approached with an open mind and curiosity about the reasons behind them. They should be used in concert with other tools, such as surveys and customer feedback, to profile institutional performance. For example, benchmarking and national rankings tend to show that the majority of high - performing libraries are well funded, serve highly educated and affluent populations, offer large collections, and operate multiple outlets. Of course, it is possible for a library to excel without all these elements, but the reasons vary and are based on local conditions. The voluminous data available can be overwhelming to gather and process. It's best to "start small and look at statistics most important to the planning initiative, vision, concerns, and projects at hand. Above- or below -average performance can merit further study. For example, public libraries in college towns often have below -average reference numbers due to the presence of academic libraries and tech -savvy customers in their service area. Other libraries can have relatively low program attendance if they are in communities with a wealth of cultural and recreational offerings. Of note: Data reflects past performance. Statistics collected by the Institute of Museum and Library Services (IMLS) for FY 2019—the most current information publicly available at the time this report was prepared —are the basis of the study. Definitions for data points provided by the IMLS 2019 Public Libraries Survey are defined in the appendix. Calculated variables are noted with an asterisk (`). 3 • The Ivy Group, Ltd. • Fayetteville Public Library Benchmarking Study %*$11 To be meaningful and actionable, some statistics may have to be supplemented with additional information. For example, the number of holdings alone does not take into account the age, condition, or other attributes that fully describe the quality of the collection. Many statistics have hidden "cause -and -effect relationships. For example, libraries with short loan periods, automatic or multiple renewal options will tend to have larger circulation numbers than peers with longer loan periods and fewer renewals. Another example is personnel costs, which often reflect the size and number of floors in a building, as well as the hours a facility is open to the public. It is always important to consider and explore causes of comparative statistics of concern. Library statistics reflect transactions and outputs, whereas patron outcomes —or the actual changes in user behavior that libraries create —are the most compelling measures of library success. Outcome assessments are more difficult to conduct and are typically applied to specific projects or grants as opposed to overall library operations. For example, a library can collect and benchmark the number of children registered for Summer Reading (output), but the change in reading ability and scores after participation (outcome) requires additional data from schools or parents. Benchmarking does not address outcome measures. Peer sets have value beyond this report. Sharing information on a regular basis about peer libraries can be a worthwhile activity, providing more precise and comprehensive benchmarks and facilitating productive discussions about best practices. 4 • The Ivy Group. Ltd. • Fayetteville Public Library Benchmarking Study �y Peer Set Benchmarking begins with identifying peer institutions that are similar to the Library in size, population, finances, and geographic area served. In identifying the peer set for Fayetteville Public Library (FPL), The Ivy Group used a combination of the following criteria to select 4 peers: ♦ Libraries with 1 location ♦ Libraries serving a similarly sized population within +/- 10% of FPL ♦ Libraries with total operating expenditures within +/- 10% of FPL ♦ Libraries serving communities with a similar score on the Federal Reserve Bank of Chicago's Peer City Identification Tool ♦ Libraries serving communities that are home to R1 universities Fayetteville Public Library (AR) 1 78,832 $5,647,981 Bloomington Public Library (IL)** 1 76,610 $5,283,042 Lawrence Public Library (KS) ** 1 97,286 $5,030,994 Mountain View Public Library (CA) ** 1 81,992 $5,636,474 Southfield Public Library (MI) 1 75,814 $5,625,833 *Total locations include central and branch libraries. Does not include bookmobile(s). — Libraries with one bookmobile. For this study, a `Composite Library has been created to represent the average of all libraries in the United States serving a population between 50,000-99,999 that report data to IMLS's Public Libraries Survey. The Composite Library is not considered part of the peer set. Composite Library Varies 69,600 $2,758,975 5 • The Ivy Group, Ltd. • Fayetteville Public Library Benchmarking Study �y Summary Findings Within the peer set, Ivy Group calculated the mean and median performance for each measure, as well as the Library's comparative ranking among the selected libraries. The entire peer set is well funded and high performing. Individually they outperform the Composite Library and the state and national averages in total operating revenue and total operating expenditures. This holds true for operating revenue per capita and operating expenditures per capita. We will explore how the peer set outperforms the Composite Library and state and national averages in performance measurements. Fayetteville Public Library (AR) $131.54 $70.75 Bloomington Public Library (IL) $73.87 $68.96 Lawrence Public Library (KS) $52.59 $51.71 Mountain View Public Library (CA) $70.95 $68.74 Southfield Public Library (MI) $101.19 $74.21 Mean $86.03 $66.87 Median $73.87 $68.96 FPL Rank 1 2 Composite Library $43.08 $39.64 State Average $32.15 $28.80 National Average $45.08 $42.13 6 • The Ivy Group, Ltd. • Fayetteville Public Library Benchmarking Study %*$11 Staff FPL employs fewer librarians with MLS/MLIS degrees from ALA accredited graduate programs than its peers, but the overall staffing level is the highest in the peer set. FPL ranks 4th among the peer set for ratio of staff who are librarians, and has a lower percentage than the Composite Library and the state and national averages. However, FPL ranks first in total staff and has 123% more staff than the Composite Library and 349% more than the national average. FPL's ratio of librarians to other staff reflects the specialization of the staff, such as IT specialists and maintenance workers. This level of specialization can enable staff to prioritize their assignments with fewer distractions for tasks that are outside the scope of their duties. Similarly, the lack of an MLS degree does not seem to be a roadblock to advancement at FPL, which has a workforce with a more varied skill set than that of the typical profile for MLS accredited librarians. FPL's building size also indicates a need for a larger workforce than the peer set. Now that renovations are complete, FPL"s facility is 37% larger than the largest building in the peer set and ranks 2nd for staffing levels. FPL's current footprint includes many specialized areas, such as the teaching kitchen and Center for Innovation. These areas cannot be monitored or serviced from a single service desk and therefore FPL may consider higher staffing levels, a new scheduling matrix to accommodate peak demand for these areas of the building, or using technology solutions (video cameras, self-service key -card access, etc.) The peer set as whole trails the Composite Library and state and national averages in population per full time equivalent (FTE) staff. The peer set average is 44% lower than the Composite Library and FPL ranks 4th in the peer set. As Fayetteville continues to grow, the Library may need to add positions to keep up with increased usage. Population per FTE Staff by share of MLS Staff Fayetteville Public Library 92.7% Bloomington Public Library Mountain View Public Library 2.00.0% Lawrence Public Library Southfield Public Library 100.0% Composite State Average National Average 0 200 400 600 800 1000 1200 1400 1600 Population per FTE Staff Share of Librarians wit.. 41,5% 100,0% 73.5% 41.5% 66.8% 1800 2000 2200 2400 2600 In order to recruit and retain staff, FPL should examine the benefits it offers. The Library ranks 2nd for staff salaries and total staff expenditures but 41h for staff benefits. Fayetteville offers a low-cost of living compared to peers as seen in the chart at the end of this section, but the Library will want to recruit candidates with dynamic and diverse backgrounds to make the most 7 • The Ivy Group. Ltd. • Fayetteville Public Library Benchmarking Study Ny of its incredible building and remain a cutting -edge library. By improving both salaries and benefits, the Library will be better positioned to recruit nationally. FPL strives to be fiscally responsible. It the case of staffing, it ranks 3Yd in the peer set for staff expenditures as a percentage of total expenditures. Recommended areas for investigation: ♦ What is the correlation between staffing and the layout of the library building? How do safety and security impact current staffing levels and configurations? Are there technology solutions that could be effective in addressing this need? ♦ How do FPL's innovations affect staffing? How does a large IT department support unique programs and allow other staff to focus on their core responsibilities? ♦ How will population growth affect Library staffing levels? Will FPL need to add staff for outreach efforts or to maintain customer service expectations? ♦ As Fayetteville continues to grow, how can the Library update its efforts to recruit and retain a more diverse workforce? ♦ The Library spends more on staff compensation than state and national averages but does it compare favorably to award -winning, nationally recognized libraries? 8 • The Ivy Group. Ltd. • Fayetteville Public Library Benchmarking Study �y Staffing Data Fayetteville Public Library WIA 19.D Bloomington Public Library 13.3 Lawrence Public Library 2D.9 Mountain View Public Library 22.3 Southfield Public Library 17.0 Mean 18 Median 19 Rank 3 Composite 7.9 State Average 2.7 National Average 3.7 LIBRARIA 2D.5 20.9 2D.9 22.3 17.0 20 21 4 10.8 6.5 5.5 SHARE OF 93% 64% 100% 100% 100% 91% 100% 4 73% 41% 67% • 49.6 46.4 46.5 32.5 47.0 44 47 1 20.6 12.3 10.1 • 70.1 67.3 67.4 54.8 64.0 65 67 1 31.4 18.8 15.6 29% 319E 31% 41% 27% 32% 31% 4 34% 35% 35% POPULATION FTE STAFF* 1,140 1,139 1,443 1,498 1,185 1,281 1,185 4 2,217 2,442 2,195 SALARIES$ 3,DD2,819 $ 2,694,074 $ 2,723,730 $ 3,135,044 $ 2,037,725 $ 2,718,678 $ 2,723,730 21 1,382,404 $ 65D,3D5 $ 698,374 BENEFIT 810,207 $ 853,156 $ 791,914 $ 1,498,473 $ 1,550,705 $ 1,100,891 $ 853,15E 4 $ 505,407 $ 2D9,392 $ 262,972 STAFFEXP 3,813,026 $ 3,547,230 $ 3,515,644 $ 4,633,517 $ 3,588,430 $ 3,819,569 $ 3,588,43D 2 $ 1,887,811 $ 859,698 $ 951,349 STAFF % OF TOTAL 68% 67% 70% 82% 64% 70% 68% 3 681A 65% 66% STAFF EXPENDITURES PER CAPITA*$ 47.76 $ 46.30 $ 36.14 $ 56.51 $ 47 33 $ 46.81 $ 47.33 2 $ 27.12 $ 18.73 $ 27.73 Cost of Living Data Federal Reserve Bank of Chicago PCIT 2019 9 • The Ivy Group, Ltd. • Fayetteville Public Library Benchmarking Study Collections FPL is part of a well -funded peer set which outperforms the Composite Library and state and national averages for most collection measurements. Within the peer set, FPL ranks V in total circulation of all material types. The Library has the opportunity to meet changing user demands by expanding its digital collection. All the libraries in the peer set have larger collections than the state and national averages. Within the peer set, FPL ranks 4t" in total number of items available to patrons. For physical materials, FPL ranks 311 in print materials, physical video, and materials per capita. It ranks 41" in ebooks, downloadable audio and video, downloadable materials per capita, and total materials and last in print serial subscriptions. The entire peer set subscribes to fewer print serials (193 titles) than the Composite Library (269). The Library may be performing more rigorous weeding, leading to a smaller but more relevant physical collection, especially when compared to circulation measurements. Because print materials can be more accessible to children, elderly users, and those without digital access, FPL's smaller print collection can still serve the community well if it prioritizes the needs of these patron segments. Collection by Material Type video Uowrloadahlc Units Audio Downlondable Units Ebooks Vdo.o Fayetteville Public Library AudioPhysical Uns udisical Units Bloomington Public Library 0Prins Mai erials Lawrence Public Library - Mountain View Public Library Southfield Public Library Composite - State Average - - National Average - OK 1O0K 2O0K 3O0K 4O0K SOOK 6O0K 7O0K 8O0K 9O0K Materials FPL's collection expenditures likewise are higher than the state and national averages and are near the median of the peer set for print and digital materials, and total collection expenditures. It ranks 5t" in other materials expenditures, spending 45% less than the peer median, indicating that other libraries are either purchasing more non -book material or accounting for collection purchases in different ways. 10 • The Ivy Group. Ltd. • Fayetteville Public Library Benchmarking Study Fayetteville Public Library Bloomington Public Library Mountain view Public Library Lawrence Public Library Southfield Public Library Composite State Average National Average Total Circulation 25n, 658 1,476,575 Collection Size by Circulation 1.293,61E -1,390,327 365,024 1,294,672 602,064 250,658 317,255 OK SOK 100K 150K 200K 250K 300K 350K 400K 450K SOOK 550K 600K 650K 700K 750K 800K 850K 900K 950K 1000K Total Materials (Physical + Digital) The Library's circulation numbers indicate that it's relatively smaller collection is well chosen. Again, the peer set as a whole outperforms state and national averages and the Composite Library. Within the peer set, FPL ranks 1stin total circulation of all materials. Its databases are relevant and well publicized, which is reflected in its top ranking in electronic information retrieval and total digital content use. FPL also ranks 1st in circulation per downloadable material, indicating that patrons are aware of these items and this content meets their needs. The Library could increase the size of this collection to the peer set average to better meet this demand, especially since 84% of residents of Fayetteville have broadband internet access at home. FPL stotal physical material and children's physical material circulation rank low but are close to the peer set median. FPL's physical materials circulation outperforms the Composite Library by 157% and the state average by 446% and the children's physical material circulation is 164% higher than the Composite Library and 562% higher than the state average. Fayetteville Public Library 6 Bloomington Public Library Circulation per Downloadable Material Circulation per Physical Material Circulation per Material by Material Format Mountain View Lawrence Public Southfield Public Library I Library I Public Library Composite State Average National Average The Library ranks last in loans to and from other libraries and 86% lower than the Composite Library's loans to other libraries. However, it loans 436% more than the state average. These measurements are likely affected by individual states' different inter -library loan systems and not a true reflection of the relevance of the collection. Recommended areas for investigation: ♦ Can FPL expand its digital collection to meet demand? 11 • The Ivy Group. Ltd. • Fayetteville Public Library Benchmarking Study �y ♦ Is the Library's relatively smaller print collection well edited and focused or does it need to expand? How is this affected by the Library renovation? ♦ Can the Library monitor use of the print serials collection to see if it needs to be expanded? In addition; could FPL monitor the use of the print serials compared with the use of digital serials to see if adjustments are needed to meet patron demand? ♦ Can readers advisory and displays increase print circulation? 12 • The Ivy Group. Ltd. • Fayetteville Public Library Benchmarking Study �y Collections Data • 233,528 244,706 145,813 244,992 194,169 212,642 233,528 3 142,023 98,288 74,931 • • 51,871 68,668 132,185 325,993 13,970 118,537 68,668 4 103,144 65,161 66,753 • • 12,104 18,337 17,960 26,920 10,994 17,261 17,960 4 9,267 3,981 4,433 • 14,659 35,112 66,149 290,557 3,846 82,065 35,112 4 72,307 40,262 35,349 • 23,735 46,492 21,513 25,123 20,172 27,407 23,735 3 15,239 9,723 7,430 • 293 1,819 9,750 15,394 - 5,451 1,819 4 7,610 3,295 2,983 66,823 1051599 209,084 631,944 17,816 206,053 1051599 4 183,060 108,718 105,085 0.94 1.38 2.14 7.71 0.23 2.5 1.4 4 2.63 2.37 3.06 • 269,367 309,535 185,286 297,035 225,325 257,310 269,367 3 166,530 111,992 86,794 3.4 4.0 1.9 3.6 3.0 3 3 3 2.4 2.4 2.5 336,190 415,134 393,370 928,979 243,141 463,363 393,370 4 349,590 220,710 191,979 4.2 5.4 4.0 11.3 3.2 5.6 4.2 3 5.0 4.8 5.6 • • 24 33 14 47 51 34 33 4 16 6 14 81 13 74 4 0 34 13 1 45 81 40 • 105 46 88 51 51 68 51 1 60 87 54 126 286 189 196 170 193 189 5 269 98 166 5 279,776 $ 294,825 $ 271,645 $ 334,322 1 $ 239,800 $ 284,074 $ 279,776 3 $ 153,082 $ 81,798 $ 82,278 $ 270,334 $ 274,436 $ 325,113 $ 170,581 $ 103,000 $ 228,693 $ 270,334 3 $ 85,991 $ 49,134 $ 48,535 • 5 59,612 $ 135,655 $ 115,694 $ 105,046 $ 109,000 $ 104,999 $ 109,000 5 $ 50,099 $ 28,347 $ 25,546 • • 5 609,722 11% $ 704,916 13% $ 712,442 14% $ 609,949 11%1 $ 451,800 8% $ 617,766 11% $ 609,949 11% 4 4 $ 289,172 10% $ 158,279 12% $ 156,359 11% • 1,210,614 1,179,913 1,190,359 1,249,572 334,943 1,033,080 1,190,359 2 466,170 233,549 236,196 454,910 495,460 363,066 627,189 156,490 419,421 454,910 3 172,091 68,671 84,377 160,535 124,503 120,669 108,330 22,524 107,312 120,669 1 58,051 41,121 37,565 1,050,079 3.9 1,055,410 3.4 1,069,690 5.8 1,141,242 3.8 312,419 1.4 925,768 4 1,055,410 4 4 2 408,120 2.5 192,428 1.7 198,631 2.3 2.4 1.2 0.6 0.2 1.3 1 1 1 0.3 0.4 0.4 • 265,961 113,703 1991968 45,100 30,081 130,963 113,703 1 135,894 17,109 81,059 • • • 426,496 1,476,575 239,206 1,293,616 320,637 1,390,327 153,430 1,294,672 52,605 365,024 239,275 1,164,043 238,206 1,294,672 1 1 193,945 602,064 58,229 250,658 118,624 317,255 • • • • + 2,585 439 2,639 5,333 6,774 4,913 16,459 12,743 8,382 8,622 7,368 6,410 6,774 5,333 5 5 18,063 17,865 482 424 7,328 7,438 13 • The Ivy Group, Ltd. • Fayetteville Public Library Benchmarking Study Programming FPL offers more programs than most of its peers and ranks 1st in total program attendance. The Library's renovated building offers opportunities to target programs for specific populations. FPL ranks 2nd in the peer set for total programs and 1st for programs per capita and total program attendance. The Library offers 47% more programs than the state average. FPL's attendance per program is 4t" in the peer set but 96% higher than the Composite Library. The Library's recent expansion will increase the attendance per program ranking with the opening of the Event Center and Art 8t Movement Room. FPL spends conservatively on programs, ranking 41" in staff expenditures per program. Fayetteville Public Library Bloomington Public Library Lawrence Public Library Mountain View Public Library Southfield Public Library Composite State Average National Average Attendance per Program 14.97 52.23 Total Programs by Attendance per Program 0 100 200 300 400 S00 600 700 800 900 1000 1100 1200 1300 1400 Total Programs The Library holds 18.7 programs per staff, the 2nd highest in the peer set, but far below the 36.4 programs per staff in the Composite Library. FPL's larger, more specialized staff impacts the Library's program planning efforts. The IT staff facilitates cutting -edge technology used in programs and behind the scenes support like online calendar programming. These programs may have better outcomes than those of their peers. FPL ranks 1st in children's program attendance and outperforms the state average by 241%. The Library ranks 3rd in attendance per children's programs, indicating that FPL is holding more large, family -oriented events than smaller, interactive storytimes. The Library's Young Adult (YA) programs and attendance per program are similar to the state average but rank 311 and 4t" in the peer set. FPL ranks 2nd in the peer set for adult programs and attendance per adult program and lstin adult program attendance, as well as outperforming the Composite Library in adult programming measurements. In comparison to the children s programs, the YA offerings seem to be more individualized. The recent renovations to the Library have enhanced programming by adding program -specific spaces like the craft room storytime spaces. 14 • The Ivy Group, Ltd. • Fayetteville Public Library Benchmarking Study Recommended areas for investigation: ♦ How will the Library need to adjust programing priorities to make the most of the renovated building? ♦ How can the Library adjust programming to meet the needs and interests of Fayetteville's growing, more diverse population? ♦ Will the renovations improve FPL's attendance per program ranking by enabling larger gatherings in the Event Center? ♦ Is the Library's advertising and PR effective in promoting programs to all segments of the community? ♦ Can YA services host large-scale events like a Comic -Con to increase YA program attendance? Are programs planned with input from Teen Advisory Boards to insure they are relevant to teen interests? Do teens find it hard to get to the Library; either by car; public transportation, or on foot? ♦ Is the Library's location seen as a drawback for residents who don't live downtown? How can the Library promote its parking garage and proximity to walking and biking trails? ♦ Are large-scale children and family events balanced with smaller programs that offer more personal interaction? 15 • The Ivy Group. Ltd. • Fayetteville Public Library Benchmarking Study �y Programming Data Fayetteville Public Library TQTPRQ Bloomington Public Library Lawrence Public Library Mountain View Public Library Southfield Public Library Mean Median Rank Composite State Average National Average PROGRAMS PER 10DO CAPITA STAFF EXPENDITURES PER PROGRAM' PROGRAMS PER STAFF RIDPRO KIDATTENATTENDANCEPER ICID'S PROGRAM' YAPRQ YAATTEN ATTENDANCEPER YA PROGRAM ADULT = PROGRAMS RAM ATTENDANCE' ATTENDANCE PER ADULT PROGRAM' TOTATTEN ATTENDANCE PER PROGRAM 16 • The Ivy Group, Ltd. • Fayetteville Public Library Benchmarking Study Technology Public computers at FPL are in demand but wireless and website sessions do not align with the peer set. The Library's public computers are in high demand. FPL ranks 1st for computer uses and use per capita and outpaces the Composite Library and national average of use per capita by 71%. The peer set has more public computers than the Composite Library and state and national averages and FPL ranks 2nd in this measurement. However, the Library is 4t" in population per computer and lags behind the state average by 32%. The peers have comparable population growth rates to Fayetteville. The high usage rate indicates that FPL's computers are up-to-date and offer software that appeals to the entire community. As Fayetteville continues to grow, this service is at risk of being "loved to death and will require more capacity to meet demand. Population per Computer by Uses per Computer Fayetteville Public Library 752.8 Bloomington Public Library 452.1 Lawrence Public Library 1,226.4 Mountain View Public Library 1,307.3 Southfield Public Library 447.1 Composite 757.3 State Average 501.2 National Average 745.2 0 200 400 600 800 1000 1200 1400 1600 1800 2000 2200 2400 2600 2800 Uses per computer Population per Computer 447.1 1,307.3 One of the peers did not report wireless session data, so while FPL ranks 4t" for both total sessions and session per capita, it actually ranks last in reporting libraries. During this reporting period, FPL was submitting an estimate of wireless usage based on bandwidth usage. The Library has 87% fewer session than the Composite Library and 75% less than the state average. FPL has 92% fewer sessions per capita than the Composite Library and 90% less than the state average. Lawrence Public Library (LPL) serves a community similar to Fayetteville, with a large land-grant university student population. FPL has 99% fewer sessions per capita than LPL. This discrepancy is likely due to FPL's estimated wireless usage data. The 2020 dataset will likely show a smaller gap when comparing actual wireless user numbers against LPL's data. Other conditions to consider include the wireless networks range within the building and outdoor spaces and patron seating that accommodates long-term research on personal devices using the Library's network. 17 • The Ivy Group, Ltd. • Fayetteville Public Library Benchmarking Study Similarly, the Library ranks 4' in website visits and visits per capita. In this case, FPL is within 11% of the peer average, but 50% below the Composite Library. Libraries that set their websites as the homepage on public computers may have inflated visit data. FPL users may only regularly visit a section of the website, such as the calendar, and this information is not being captured in the reported data. It is also worth exploring if patrons find the FPL website difficult to use, or if there are other features that should be included on the website. Fayetteville Public Library Bloomington Public Library Lawrence Public Library Mountain View Public Library Southfield Public Library Composite State Average . National Average. OK Web Visits per Capita 2.4 9.5 Website Visits by Website Visits per Capita 4.2 6.4 2.4 5.5 4.8 5.0 - 4.6 Recommended areas for investigation: Library Website Visits 9.5 ♦ How can the Library expand its well -used public computer access? Will it need to add or reassign staff as well as adding hardware and software? ♦ Should FPL monitor the percentage of residents that have computers at home to inform the number of public access computers the Library offers? ♦ Should the Library explore options to make the website more user friendly, or add other functionality that patrons would find informative or useful? ♦ Are wireless and website data being recorded correctly? ♦ Is the wireless network strong enough to meet demand? ♦ Does the Library need to evaluate seating and study spaces to encourage personal device use on the wireless network or has the building renovation improved access? ♦ How can the Library encourage university students to bring their own devices into the building and use it as a quiet study space? 18 • The Ivy Group, Ltd. • Fayetteville Public Library Benchmarking Study �y Technology Data GPTERMS Fayetteville Public Library Bloomington Public Library Lawrence Public Library Mountain View Public Library Southfield Public Library Mean Median Rank Composite State Average National Average PITUSR POPULATIONPER COMPUTER�USES �� ER COMPUTER®��®F COMPUTER USES PERCAPITA* WIFISESS WIRELESS SESSIONS PER CAPITA WEBVISIT ■�� ..- ++. �� WEB VISITS PER CAPITA'��®�� 19 • The Ivy Group, Ltd. • Fayetteville Public Library Benchmarking Study Use FPL has the most registered users and a high level of visits per capita but may need to expand capacity. The Library has a high profile and ranks lstin registered users and registered users per capita. It has 54% more per capita users than the peer average and 103% more than the Composite Library. This can indicate that other libraries purge inactive users more frequently, but FPL also outperforms most of the peer set in visits per capita, ranking 2nd. FPL offers off -site book drops in the community, which may be depressing door counts compared to libraries that don't offer this benefit to patrons. Together, these measurements indicate that the Library is a destination, even before the renovation, and has high awareness in the community, which is impressive given Fayetteville's continued growth and influx of newcomers. Registered Users per Capita by Visits per Capita Fayetteville Public Library Bloomington Public Library Lawrence Public Library Mountain View Public Library Southfield Public Library 1.3 Composite State Average National Average 6.7 4.1 ■ 6.6 7.2 13.9 3.4 4.0 0.0 0.1 0.2 0.3 0.4 O.S 0.6 0.7 0.8 0.9 1.0 1.1 Visits per Capita Registered Users per Capita 1.3 7.2 FPL has some room to improve access to its services by increasing operating hours. It ranks 4t" among the peer set in hours open and hours open per staff. In its current staffing configuration and budget allocation for personnel, FPL may have more administrative and IT staff than its peers and fewer front-line staff available to offer expanded hours. The benefits of this staff arrangement were discussed under programing and technology. The Library may not be counting after-hours programs in the building as hours open. 20 • The Ivy Group, Ltd. • Fayetteville Public Library Benchmarking Study Visits by Hours Open Fayetteville Public Library + 3,229 Bloomington Public Library 4,268 Lawrence Public Library 3,796 Mountain View Public Library - 3,717 Southfield Public Library 2,683 Composite 6,522 State Average 6,784 National Average 4,074 OK 100K 200K 300K 400K SOOK 600K 700K Hours Open Visits 2,683 6,784 The Library ranks 2na for reference transactions among the peer set and recorded over 65% more than the Composite Library. However; the top-ranking peer; Lawrence Public Library (LPL). tracked 68% more reference transactions than FPL. Both LPL and the University of Arkansas offer reference via chat; which FPL does not. Fayetteville is a digitally connected city with a large student population who are likely to use this service for answers. Recommended areas for investigation: ♦ Are there opportunities to expand hours? Does the configuration of the renovated library create safety concerns for staffing extended hours? ♦ Are there options to expand self-service access to holds and computers that do not require additional or on -site staffing? ♦ Are there options for FPL to reconsider its current staffing matrix to examine where and how many staff are stationed in the building to expand hours? ♦ Can FPL build on its success with reference services by adding online (text/chat) capabilities? ♦ How can FPL maintain its profile and reputation as the community grows? What outreach is needed for new residents? 21 • The Ivy Group. Ltd. • Fayetteville Public Library Benchmarking Study �y Use Data Fayetteville Public Library •' 3,229 Bloomington Public Library 4,268 Lawrence Public Library 3,796 Mountain View Public Library 3,717 Southfield Public Library 2,683 Mean 3,539 Median 3,717 Rank 4 Composite 6,522 State Average 6,784 National Average 4,074 535,836 317,512 639,430 588,081 95,743 435,320 535,836 3 273,988 153,929 1351515 6.7 4.1 6.6 7.2 1.3 5.2 6.6 2 3.9 3.4 4.0 • • • 165.9 74.4 168.4 158.2 35.7 120.5 158.2 2 42.0 22.7 33.3 46.1 63.5 56.31 67.9 41.9 55.1 56.3 4 207.8 361.01 260.7 rp $ 10.54 $ 16.64 $ 7.87 $ 9.58 $ 58.76 $ 20.68 $ 10.54 3 $ 10.07 $ 8.59 $ 10.67 77,291 45,639 129,530 50,422 51,928 70,962 51,928 2 46,868 35,389 23,895 • ' 94,778 38,796 54,756 83,964 22,805 57,020 54,756 1 36,274 27,677 18,838 1.1 0.5 0.6 1.0 0.3 0.7 0.6 1 0.5 0.6 0.5 22 • The Ivy Group, Ltd. • Fayetteville Public Library Benchmarking Study Appendix: Variable Names and Abbreviated Descriptions 23 - The Ivy Group, Ltd. • Fayetteville Public Library Benchmarking Study _ ` Appendix A: Record Layout for Public Library System Data File, FY 2019 (pls_ae_pudl9i) Variable name Field length Data type Survey item Description Data Source: Public Libraries Survey, Fiscal Year 2019 Number of records = 9,260 (one record per observation) Number of fields per record = 164 IDENTIFICATION STABR 02 A t Two -letter American National Standards Institute (ANSI) State Code. (See Appendix D for list of State Codes.) FSCSKEY 06 A 150 Library identification code assigned by IMLS LIBID 20 A 151 Library identification code assigned by the state. IMLS assigns the FSCSKEY to this field if the state did not assign a code. LIBNAME 60 A 152 Name of library (administrative entity) STREET ADDRESS ADDRESS 35 A 153 Street address of administrative entity CITY 20 A 154 City or town (of street address) of administrative entity ZIP 05 A 155 Standard five -digit postal zip code (of street address) of administrative entity. ZIP4 04 A t Four -digit postal zip code extension (of street address) of administrative entity. M-Missing (unknown) MAILING ADDRESS ADDRES_M 35 A 157 Mailing address of administrative entity CITY_M 20 A 158 City or town (of mailing address) of administrative entity ZIP_M 05 A 159 Standard five -digit postal zip code (of mailing address) of administrative entity Appendix A: Record Layout for Public Library System Data File, FY 2019 A-1 Variable name Field Data length type Survey item Description ZIP4_M 04 A t Four -digit postal zip code extension (of mailing address) of administrative entity M-Missing CNTY 20 A 161 County in which the headquarters of the administrative entity is physically located PHONE 10 A 162 Telephone number, in following format: area code/exchange/number (for example, 7037315072) -3-Closed or temporarily closed administrative entity -4-Not applicable C_RELATN 02 A 200 Interlibrary Relationship Code HQ -Headquarters of a federation or cooperative ME -Member of a federation or cooperative NO -Not a member of a federation or cooperative C_LEGBAS 02 A 201 Legal Basis Code CC-City/County CI -Municipal Government (city, town, or village) CO-County/Parish LD-Library District MJ-Multi jurisdictional NL-Native American Tribal Government NP-Non-profit Association or Agency SD -School District OT-Other (Note: Prior to FY 98, this variable was called C_LEGBASE.) C ADMIN 02 A 202 Administrative Structure Code MA -Administrative entity with multiple direct service outlets where administrative offices are separate MO -Administrative entity with multiple direct service outlets where administrative offices are not separate SO -Single outlet administrative entity C_FSCS 01 A 203 FSCS Public Library Definition (Public library system meets all criteria in the definition.) Y-Yes N-No Appendix A: Record Layout for Public Library System Data File, FY 2019 A-2 Variable Field Data Survey Description name length type item GEOCODE 03 A 204 Geographic Code CI1-Municipal Government (city, town, or village) (exactly) Cl2-Municipal Government (city, town, or village) (most nearly) C01-County/Parish (exactly) CO2-County/Parish (most nearly) MA1-Metropolitan Area (exactly) MA2-Metropolitan Area (most nearly) MC1-Multi-County (exactly) MC2-Multi-County (most nearly) SD1-School District (exactly) SD2-School District (most nearly) OTH-Other LSABOUND 01 A 205 Legal service area boundary change in last year Y-Yes N-No STARTDAT 10 A 206 Reporting period starting date, in mm/dd/yyyy format (e.g., 07/01/2017) -3-Closed or temporarily closed administrative entity ENDDATE 10 A 207 Reporting period ending date, in mm/dd/yyyy format (e.g., 06/30/2018) -3-Closed or temporarily closed administrative entity POPULATION POPU_LSA 09 N 208 Population of the Legal Service Area -3-Closed or temporarily closed administrative entity F_POPLSA 04 A t POPU_LSA imputation flag. (See Appendix G for definitions of flags.) POPU_UND 09 N t Derived. Unduplicated population of the legal service area for the library. This value is calculated by prorating the library's population of legal service area (POPU_LSA) to the state's total population of legal service areas (total POPU_LSA) and applying the ratio to the state -reported total unduplicated population of legal service areas. The latter item, a single figure reported by the state data coordinator, is also named POPU_UND but is located on the State Summary/State Characteristics Data File. -3-Closed or temporarily closed administrative entity Appendix A: Record Layout for Public Library System Data File, FY 2019 A-3 Variable name Field Data length type Survey item Description SERVICE OUTLETS CENTLIB 03 N 209 Number of central libraries -3-Closed or temporarily closed administrative entity F_CENLIB 04 A t CENTLIB imputation flag. (See Appendix G for definitions of flags.) BRANLIB 03 N 210 Number of branch libraries -3-Closed or temporarily closed administrative entity F_BRLIB 04 A t BRANLIB imputation flag. (See Appendix G for definitions of flags.) BKMOB 03 N 211 Number of bookmobiles -3-Closed or temporarily closed administrative entity F_BKMOB 04 A t BKMOB imputation flag. (See Appendix G for definitions of flags.) FULL-TIME EQUIVALENT (FTE) PAID STAFF MASTER 09 N 250 ALA-MLS Librarians. Number of FTE paid librarians with master's degrees from programs of library and information studies accredited by the American Library Association. This field consists of six integers and two decimals, with an explicit decimal point. -3-Closed or temporarily closed administrative entity F_MASTER 04 A t MASTER imputation flag. (See Appendix G for definitions of flags.) LIBRARIA 09 N 251 Total number of FTE employees holding the title of librarian. This field consists of six integers and two decimals, with an explicit decimal point. -3-Closed or temporarily closed administrative entity F_LIBRAR 04 A t LIBRARIA imputation flag. (See Appendix G for definitions of flags.) OTHPAID 09 N 252 All other paid FTE employees. This field consists of six integers and two decimals, with an explicit decimal point. -3-Closed or temporarily closed administrative entity F_OTHSTF 04 A t OTHPAID imputation flag. (See Appendix G for definitions of flags.) TOTSTAFF 10 N 253 Total paid FTE employees (i.e., sum of LIBRARIA and OTHPAID). This field consists of seven integers and two decimals, with an explicit decimal point. -3-Closed or temporarily closed administrative entity Appendix A: Record Layout for Public Library System Data File, FY 2019 A-4 Variable name Field length Data type Survey item Description F_TOTSTF 04 A t TOTSTAFF imputation flag. (See Appendix G for definitions of flags.) OPERATING REVENUE LOCGVT 09 N 300 Operating revenue from local government -3-Closed or temporarily closed administrative entity F_LOCGVT 04 A t LOCGVT imputation flag. (See Appendix G for definitions of flags.) STGVT 09 N 301 Operating revenue from state government -3-Closed or temporarily closed administrative entity F_STGVT 04 A t STGVT imputation flag. (See Appendix G for definitions of flags.) FEDGVT 09 N 302 Operating revenue from federal government -3-Closed or temporarily closed administrative entity F_FEDGVT 04 A t FEDGVT imputation flag. (See Appendix G for definitions of flags.) OTHINCM 09 N 303 Other operating revenue (i.e., operating revenue not included in LOCGVT, STGVT, and FEDGVT) -3-Closed or temporarily closed administrative entity F_OTHINC 04 A t OTHINCM imputation flag. (See Appendix G for definitions of flags.) TOTINCM 10 N 304 Total operating revenue (i.e., sum of LOCGVT, STGVT, FEDGVT, and OTHINCM) -3-Closed or temporarily closed administrative entity F_TOTINC 04 A t TOTINCM imputation flag. (See Appendix G for definitions of flags.) OPERATING EXPENDITURES Staff Expenditures SALARIES 09 N 350 Salaries and wages for all library staff -3-Closed or temporarily closed administrative entity -9- Data suppressed to protect confidentiality F_SALX 04 A t SALARIES imputation flag. (See Appendix G for definitions of flags.) BENEFIT 09 N 351 Employee benefits for all library staff -3-Closed or temporarily closed administrative entity -9- Data suppressed to protect confidentiality Appendix A: Record Layout for Public Library System Data File, FY 2019 A-5 Variable Field Data name length type Survey item Description F_BENX 04 A t BENEFIT imputation flag. (See Appendix G for definitions of flags.) STAFFEXP 09 N 352 Total staff expenditures (i.e., sum of SALARIES and BENEFIT) -3-Closed or temporarily closed administrative entity -9- Data suppressed to protect confidentiality F_TOSTFX 04 A t STAFFEXP imputation flag. (See Appendix G for definitions of flags.) Collection expenditures PRMATEXP 09 N 353 Operating expenditures for print materials (including books, current serial subscriptions, government documents, and any other print acquisitions) -3-Closed or temporarily closed administrative entity F_PRMATX 04 A t PRMATEXP imputation flag. (See Appendix G for definitions of flags.) ELMATEXP 09 N 354 Operating expenditures for electronic (digital) materials (including e- books, e-serials, government documents, databases, electronic files, reference tools, scores, maps, or pictures, including materials digitized by the library) -3-Closed or temporarily closed administrative entity F_ELMATX 04 A t ELMATEXP imputation flag. (See Appendix G for definitions of flags.) OTHMATEX 09 N 355 Operating expenditures for all other library materials (microform, audio, video, DVD, and new formats) -3-Closed or temporarily closed administrative entity F_OTMATX 04 A t OTHMATEX imputation flag. (See Appendix G for definitions of flags.) TOTEXPCO 09 N 356 Total expenditures on library collection (i.e., sum of PRMATEXP, ELMATEXP, and OTHMATEX) -3-Closed or temporarily closed administrative entity F_TOCOLX 04 A t TOTEXPCO imputation flag. (See Appendix G for definitions of flags.) Other operating expenditures OTHOPEXP 09 N 357 Other operating expenditures (i.e., operating expenditures not included in STAFFEXP and TOTEXPCO) -3-Closed or temporarily closed administrative entity -9- Data suppressed to protect confidentiality Appendix A: Record Layout for Public Library System Data File, FY 2019 A-6 Variable name Field length Data type Survey item Description F_OTHOPX 04 A t OTHOPEXP imputation flag. (See Appendix G for definitions of flags.) TOTOPEXP 10 N 358 Total operating expenditures (i.e., sum of STAFFEXP, TOTEXPCO, and OTHOPEXP) -3-Closed or temporarily closed administrative entity F_TOTOPX 04 A t TOTOPEXP imputation flag. (See Appendix G for definitions of flags.) CAPITAL REVENUE LCAP_REV 09 N 400 Local government capital revenue -3-Closed or temporarily closed administrative entity F_LCAPRV 04 A t LCAP_REV imputation flag. (See Appendix G for definitions of flags.) SCAP_REV 09 N 401 State government capital revenue -3-Closed or temporarily closed administrative entity F_SCAPRV 04 A t SCAP_REV imputation flag. (See Appendix G for definitions of flags.) FCAP_REV 09 N 402 Federal government capital revenue -3-Closed or temporarily closed administrative entity F_FCAPRV 04 A t FCAP_REV imputation flag. (See Appendix G for definitions of flags.) OCAP_REV 09 N 403 Other capital revenue (i.e., capital revenue not included in LCAP_REV, SCAP_REV, and OCAP_REV) -3-Closed or temporarily closed administrative entity F_OCAPRV 04 A t OCAP_REV imputation flag. (See Appendix G for definitions of flags.) CAP -REV 09 N 404 Total capital revenue (i.e., sum of LCAP_REV, SCAP_REV, FCAP_REV, and OCAP_REV) -3-Closed or temporarily closed administrative entity F_TCAPRV 04 A t CAP -REV imputation flag. (See Appendix G for definitions of flags.) CAPITAL EXPENDITURES CAPITAL 09 N 405 Total capital expenditures -3-Closed or temporarily closed administrative entity F_TCAPX 04 A t CAPITAL imputation flag. (See Appendix G for definitions of flags.) Appendix A: Record Layout for Public Library System Data File, FY 2019 A-7 Variable name Field length Data type Survey item Description LIBRARY COLLECTION BKVOL 09 N 450 Print materials (including books and government documents) -1-Missing -3-Closed or temporarily closed administrative entity F_BKVOL 04 A t BKVOL imputation flag. (See Appendix G for definitions of flags.) EBOOK 09 N 451 Electronic Books (E-books) (digital documents, including non -serial government documents in digital format) -3-Closed or temporarily closed administrative entity F_EBOOK 04 A t EBOOK imputation flag. (See Appendix G for definitions of flags.) AUDIO -PH 09 N 452 Audio - physical units (including records, audiocassettes, audio cartridges, audio discs —including audio-CD-ROMS, audio reels, talking books, and other sound recordings) -3-Closed or temporarily closed administrative entity F_AUD_PH 04 A t AUDIO -PH imputation flag. (See Appendix G for definitions of flags.) AUDIO DL 09 N 453 Audio - downloadable units -3-Closed or temporarily closed administrative entity F_AUD_DL 04 A t AUDIO_DL imputation flag. (See Appendix G for definitions of flags.) VIDEO -PH 09 N 454 Video - physical units (including video tapes, DVDs, video CD-ROMs, etc.) -3-Closed or temporarily closed administrative entity F_VID_PH 04 A t VIDEO -PH imputation flag. (See Appendix G for definitions of flags.) VIDEO DL 09 N 455 Video - downloadable units -3-Closed or temporarily closed administrative entity F_VID_DL 04 A t VIDEO_DL imputation flag. (See Appendix G for definitions of flags.) ELECTRONIC COLLECTIONS EC-LO-OT 09 N 456 Local/Other electronic collections -3-Closed or temporarily closed administrative entity F_EC_L_0 04 A t EC-LO-OT imputation flag. (See Appendix G for definitions of flags.) Appendix A: Record Layout for Public Library System Data File, FY 2019 A-8 Variable Field Data Survey name length type item Description EC_ST 09 F_EC_ST 04 ELECCOLL 09 F_ELECOL 04 SUBSCRIP 09 F_PRSUB 04 HRS_OPEN 09 F_HRS_OP 04 VISITS 09 F_VISITS 04 REFERENC 09 N A N A N A N A N A N F_REFER 04 A REGBOR 09 N F_REGBOR 04 A 457 State electronic collections -3-Closed or temporarily closed administrative entity t EC_ST imputation flag. (See Appendix G for definitions of flags.) 458 Total electronic collections -3-Closed or temporarily closed administrative entity t ELECCOLL imputation flag. (See Appendix G for definitions of flags.) 460 Current print serial subscriptions -3-Closed or temporarily closed administrative entity t SUBSCRIP imputation flag. (See Appendix G for definitions of flags.) PUBLIC SERVICE HOURS 500 Total annual public service hours for all service outlets -3-Closed or temporarily closed administrative entity t HRS_OPEN imputation flag. (See Appendix G for definitions of flags.) LIBRARY SERVICES 501 Total annual library visits -3-Closed or temporarily closed administrative entity t VISITS imputation flag. (See Appendix G for definitions of flags.) 502 Total annual reference transactions -3-Closed or temporarily closed administrative entity t REFERENC imputation flag. (See Appendix G for definitions of flags.) 503 Registered Users -3-Closed or temporarily closed administrative entity t REGBOR imputation flag. (See Appendix G for definitions of flags.) Appendix A: Record Layout for Public Library System Data File, FY 2019 A-9 Variable name Field Data length type Survey item Description CIRCULATION TOTCIR 09 N 550 Total annual circulation transactions -1-Missing -3-Closed or temporarily closed administrative entity F_TOTCIR 04 A t TOTCIR imputation flag. (See Appendix G for definitions of flags.) KIDCIRCL 09 N 551 Total annual circulation (including renewals) of all children's materials in all formats to all users -3-Closed or temporarily closed administrative entity F_KIDCIR 04 A t KIDCIRCL imputation flag. (See Appendix G for definitions of flags.) ELMATCIR 09 N 552 Use of Electronic Materials - The total annual circulation of all electronic materials -1-Missing -3-Closed or temporarily closed administrative entity F_EMTCIR 04 A t ELMATCIR imputation flag. (See Appendix G for definitions of flags.) PHYSCIR 09 N 553 Physical item circulation - The total annual circulation of all physical library materials of all types, including renewals. -1-Missing -3-Closed or temporarily closed administrative entity F_PHYSCR 04 A t PHYSCIR imputation flag. (See Appendix G for definitions of flags.) ELINFO 09 N 554 Successful retrieval of electronic information - The number of full -content units or descriptive records examined, downloaded, or otherwise supplied to user, from online library resources that require user authentication but do not have a circulation period. -1-Missing -3-Closed or temporarily closed administrative entity F_ELINFO 04 A t ELINFO imputation flag. (See Appendix G for definitions of flags.) ELCONT 09 N 555 Electronic content use - The total annual count of the circulation of electronic materials and the successful retrieval of electronic information -1-Missing -3-Closed or temporarily closed administrative entity Appendix A: Record Layout for Public Library System Data File, FY 2019 A-10 Variable name Field length Data type Survey item Description F_ELCONT 04 A t ELCONT imputation flag. (See Appendix G for definitions of flags.) TOTCOLL 09 N 556 Total annual count of physical item circulation, circulation of electronic material and successful retrieval of electronic information -1-Missing -3-Closed or temporarily closed administrative entity F_TOTCOL 04 A t TOTCOLL imputation flag. (See Appendix G for definitions of flags.) INTER -LIBRARY LOANS LOANTO 09 N 575 Total annual loans provided to other libraries -3-Closed or temporarily closed administrative entity F_LOANTO 04 A t LOANTO imputation flag. (See Appendix G for definitions of flags.) LOANFM 09 N 576 Total annual loans received from other libraries -3-Closed or temporarily closed administrative entity F_LOANFM 04 A t LOANFM imputation flag. (See Appendix G for definitions of flags.) LIBRARY PROGRAMS TOTPRO 895 N 600 Total library programs -3-Closed or temporarily closed administrative entity F_TOTPRO 04 A t TOTPRO imputation flag. (See Appendix G for definitions of flags.) KIDPRO 09 N 601 Total children's programs -3-Closed or temporarily closed administrative entity F_KIDPRO 04 A t KIDPRO imputation flag. (See Appendix G for definitions of flags.) YAPRO 09 N 602 Total young adult programs -3-Closed or temporarily closed administrative entity F_YAPRO 04 A t YAPRO imputation flag. (See Appendix G for definitions of flags.) TOTATTEN 09 N 603 Total audience at all library programs -3-Closed or temporarily closed administrative entity F_TOTATT 04 A t TOTATTEN imputation flag. (See Appendix G for definitions of flags.) Appendix A: Record Layout for Public Library System Data File, FY 2019 A-11 Variable name Field length Data type Survey item Description KIDATTEN 09 N 604 Total audience at all children's programs -3-Closed or temporarily closed administrative entity F_KIDATT 04 A t KIDATTEN imputation flag. (See Appendix G for definitions of flags.) YAATTEN 09 N 605 Total audience at all young adult programs -3-Closed or temporarily closed administrative entity F_YAATT 04 A t YAATTEN imputation flag. (See Appendix G for definitions of flags.) ELECTRONIC TECHNOLOGY GPTERMS 06 N 650 Internet computers used by general public -3-Closed or temporarily closed administrative entity F_GPTERM 04 A t GPTERMS imputation flag. (See Appendix G for definitions of flags.) PITUSR 09 N 651 Uses of public Internet computers per year -3-Closed or temporarily closed administrative entity F_PITUSR 04 A t PITUSR imputation flag. (See Appendix G for definitions of flags.) WIFISESS 10 N 652 Total annual wireless sessions provided by the library wireless service -1-Missing -3-Not applicable (closed or temporarily closed administrative entity) F_WIFISS 04 A t WIFISESS imputation flag. (See Appendix G for definitions of flags.) WEBVISIT 10 N 653 Total visits (sessions) to library website -1-Missing -3-Not applicable (closed or temporarily closed administrative entity) YR_SUB 04 A t FSCS submission year of public library data in 4-digit format (YYYY) OBEREG 02 A t Bureau of Economic Analysis Code (formerly, Office of Business Economics) 01-New England (CT ME MA NH RI VT) 02-Mid East (DE DC MD NJ NY PA) 03-Great Lakes (IL IN MI OH WI) 04-Plains (IA KS MN MO NE ND SD) Appendix A: Record Layout for Public Library System Data File, FY 2019 A-12 Variable Field Data Survey name length type item Description 05-Southeast (AL AR FL GA KY LA MS NC SC TN VA WV) 06-Southwest (AZ NM OK TX) 07-Rocky Mountains (CO ID MT UT WY) 08-Far West (AK CA HI NV OR WA) 09-Outlying Areas (AS GU MP PR VI) RSTATUS 01 A t Derived. Reporting status 1-Respondent, with no imputed data 2-Respondent, with both reported and imputed data 3-Non respondent, not imputed 4-Non respondent, with imputed data STATSTRU 02 A t Structure Change Code 00-No change from last year 01-Existing administrative entity or outlet absorbs another administrative entity or outlet 02-Newly created administrative entity or outlet 03-Closed 04-Move outlet to a newly created administrative entity 05-Merge two or more administrative entities or outlets to form a new administrative entity or outlet 06-(reserved) 07-(reserved) 08-Restored a closed administrative entity or outlet record 09-Restored an incorrectly deleted administrative entity or outlet 10-Delete an incorrect record 11-Outlet moved to a different previously existing administrative entity 12-(reserved) 13-Add an existing administrative entity or outlet not previously reported 22-Future administrative entity FSCS ID Request 23-Temporary closure 24-Restore/Undo Was a 23 (Reopen a temporary closure) (Note: This code records structure changes to administrative entities and outlets and is included on the Public Library System Data File and the Public Library Outlet File. Structure changes include actions such as adding, deleting, or merging administrative entities or outlets. The full list of codes is provided; however, some codes are specific to one of the data files (e.g., code 11 would appear only on the Public Library Outlet Data File.) Appendix A: Record Layout for Public Library System Data File, FY 2019 A-13 Variable name Field length Data type Survey item Description STATNAME 02 A 152A Name Change Code 00-No change from last year 06-Official name change 14-Minor name change STATADDR 02 A 153A Address Change Code 00-No change from last year 07-Moved to a new location 15-Minor address change LONGITUD 12 N t Longitude of the AE street address. Formatted-X00.0000000 (X is blank or 1) This field consists of a negative sign, three integers and seven decimal places, with an explicit decimal point. LATITUDE 10 N t Latitude of the AE street address. Formatted 00.0000000 This field consists of two integers and seven decimal places, with an explicit decimal point. INCITSST 02 A t Two -digit International Committee for Information Technology Standards State Code (INCITS 38) assigned based on the physical location of the administrative entity headquarters. See Appendix D for list of State Codes. INCITSCO 03 A t Three -digit INCITS County Code (INCITS 31) assigned based on the physical location of the administrative entity headquarters. GNISPLAC 05 A t Five -digit Geographic Names Information System (GNIS) Feature ID, or reference to named entities, based on physical location of the administrative entity headquarters. Place Code. Not every address will fall within a Place. M-Missing CNTYPOP 08 N t County Population -1-Missing Appendix A: Record Layout for Public Library System Data File, FY 2019 A-14 Variable Field Data Survey Description name length type item LOCALE -ADD 02 A t Urban -centric locale code. The geographic location in terms of the size of the community in which it is located and the proximity of that community to urban and metropolitan areas. Assigned based on latitude and longitude of administrative entity. 11-City, Large: Territory inside an urbanized area and inside a principal city with population of 250,000 or more. 12-City, Mid -size: Territory inside an urbanized area and inside a principal city with a population less than 250,000 and greater than or equal to 100,000. 13-City, Small: Territory inside an urbanized area and inside a principal city with a population less than 100,000. 21-Suburb, Large: Territory outside a principal city and inside an urbanized area with population of 250,000 or more. 22-Suburb, Mid -size: Territory outside a principal city and inside an urbanized area with a population less than 250,000 and greater than or equal to 100,000. 23-Suburb, Small: Territory outside a principal city and inside an urbanized area with a population less than 100,000. 31-Town, Fringe: Territory inside an urban cluster that is less than or equal to 10 miles from an urbanized area. 32-Town, Distant: Territory inside an urban cluster that is more than 10 miles and less than or equal to 35 miles from an urbanized area. 33-Town, Remote: Territory inside an urban cluster that is more than 35 miles from an urbanized area. 41-Rural, Fringe: Census -defined rural territory that is less than or equal to 5 miles from an urbanized area, as well as rural territory that is less than or equal to 2.5 miles from an urban cluster. 42-Rural, Distant: Census -defined rural territory that is more than 5 miles but less than or equal to 25 miles from an urbanized area, as well as rural territory that is more than 2.5 miles but less than or equal to 10 miles from an urban cluster. 43-Rural, Remote: Census -defined rural territory that is more than 25 miles from an urbanized area and is also more than 10 miles from an urban cluster. Appendix A: Record Layout for Public Library System Data File, FY 2019 A-15 Variable Field Data Survey Description name length type item LOCALE -MOD 02 A t Urban -centric locale code. The geographic location in terms of the size of the community in which it is located and the proximity of that community to urban and metropolitan areas. Assigned based on the modal locale code of associated stationary outlets (i.e., central and branch libraries). 11-City, Large: Territory inside an urbanized area and inside a principal city with population of 250,000 or more. 12-City, Mid -size: Territory inside an urbanized area and inside a principal city with a population less than 250,000 and greater than or equal to 100,000. 13-City, Small: Territory inside an urbanized area and inside a principal city with a population less than 100,000. 21-Suburb, Large: Territory outside a principal city and inside an urbanized area with population of 250,000 or more. 22-Suburb, Mid -size: Territory outside a principal city and inside an urbanized area with a population less than 250,000 and greater than or equal to 100,000. 23-Suburb, Small: Territory outside a principal city and inside an urbanized area with a population less than 100,000. 31-Town, Fringe: Territory inside an urban cluster that is less than or equal to 10 miles from an urbanized area. 32-Town, Distant: Territory inside an urban cluster that is more than 10 miles and less than or equal to 35 miles from an urbanized area. 33-Town, Remote: Territory inside an urban cluster that is more than 35 miles from an urbanized area. 41-Rural, Fringe: Census -defined rural territory that is less than or equal to 5 miles from an urbanized area, as well as rural territory that is less than or equal to 2.5 miles from an urban cluster. 42-Rural, Distant: Census -defined rural territory that is more than 5 miles but less than or equal to 25 miles from an urbanized area, as well as rural territory that is more than 2.5 miles but less than or equal to 10 miles from an urban cluster. 43-Rural, Remote: Census -defined rural territory that is more than 25 miles from an urbanized area and is also more than 10 miles from an urban cluster. Appendix A: Record Layout for Public Library System Data File, FY 2019 A-16 Variable Field Data Survey name length type item Description CENTRACT 07 N t Census Tract code. 7 character - Formatted OOOO.YY (YY=blank or numeric) A small, relatively permanent statistical subdivision of a county or statistically equivalent entity delineated by local participants as part of the Census Bureau's Participant Statistical Areas Program. This field consists of four integers and two decimals, with an explicit decimal point. CENBLOCK 04 N t Census Block code. 4 character - An area bounded on all sides by visible features, such as streets, roads, streams, and railroads tracks, and by invisible boundaries, such as city, town, township, and county limits, property lines, and short, imaginary extensions of streets and roads (designated by the Census Bureau). CDCODE 04 A t Congressional District. ANSI code based on the location of the administrative entity/outlet. Legislatively defined subdivisions of the state for the purpose of electing representatives to the House of Representatives of the U.S. Congress. CBSA 05 N t Core based statistical area. Core based statistical areas (CBSAs) and Principal cities of Metropolitan and Micropolitan Statistical Areas (MSAs)l -4-Not applicable MICROF 01 A t Metropolitan and Micropolitan Statistical Area flag 0-Metropolitan area 1-Micropolitan area N-Not applicable GEOMATCH 02 A t Geocoding accuracy and precision level A -Primary address locator match at the street address level of precision. 9-Tertiary address locator match at the ZIP4 (9) centroid level of precision. 5-Tertiary address locator match at the ZIP5 (5) centroid level of precision. N Numeric field. A Alpha character field. t Not applicable. 1 www.census.gov/programs-surveys/metro-micro.html Appendix A: Record Layout for Public Library System Data File, FY 2019 A-17