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HomeMy WebLinkAbout290-20 RESOLUTION113 West Mountain Street Fayetteville, AR 72701 (479) 575-8323 Resolution: 290-20 File Number: 2020-0231 RFQ #19-03 DESIGN WORKSHOP, INC.: A RESOLUTION TO AUTHORIZE MAYOR JORDAN TO SIGN AN AGREEMENT WITH DESIGN WORKSHOP, INC., PURSUANT TO RFQ #19-03, IN THE AMOUNT OF $185,739.00 FOR THE DEVELOPMENT OF A NEW TEN-YEAR PARK SYSTEM MASTER AND STRATEGIC PLAN, AND TO APPROVE A PROJECT CONTINGENCY IN THE AMOUNT OF $5,000.00 BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF FAYETTEVILLE, ARKANSAS: Section 1: That the City Council of the City of Fayetteville, Arkansas hereby authorizes Mayor Jordan to sign an agreement with Design Workshop, Inc., pursuant to RFQ # 19-03, in the amount of $185,739.00 for the development of a new ten-year Park System Master and Strategic Plan, and further approves a project contingency in the amount of $5,000.00. PASSED and APPROVED on 11/17/2020 Page 1 Printed on 11h8)20 Resolution: 290-20 File Number: 2020-0231 Attest: GOER KI/ • SIT � � ;�yJ, �� FAYE7?E���L :�_ Kara Paxton, City Clerk Treasurer E 9sy •. AivSPS ••,�•y 44440 Page 2 Printed on 11118120 —�� City of Fayetteville, Arkansas 113 West Mountain Street Fayetteville, AR 72701 (479) 575-8323 Text File File Number: 2020-0231 Agenda Date: 11/17/2020 Version: 1 Status: Passed In Control: City Council Meeting File Type: Resolution Agenda Number: A.11 RFQ #19-03 DESIGN WORKSHOP, INC.: A RESOLUTION TO AUTHORIZE MAYOR JORDAN TO SIGN AN AGREEMENT WITH DESIGN WORKSHOP, INC., PURSUANT TO RFQ #19-03, IN THE AMOUNT OF $185,739.00 FOR THE DEVELOPMENT OF A NEW TEN-YEAR PARK SYSTEM MASTER AND STRATEGIC PLAN, AND TO APPROVE A PROJECT CONTINGENCY IN THE AMOUNT OF $5,000.00 BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF FAYETTEVILLE, ARKANSAS: Section 1: That the City Council of the City of Fayetteville, Arkansas hereby authorizes Mayor Jordan to sign an agreement with Design Workshop, Inc., pursuant to RFQ #19-03, in the amount of $185,739.00 for the development of a new ten-year Park System Master and Strategic Plan, and further approves a project contingency in the amount of $5,000.00. City of Fayetteville, Arkansas Page 1 Printed on 1111812020 Ted Jack Submitted By City of Fayetteville Staff Review Form 2020-0231 Legistar File ID 11/17/2020 City Council Meeting Date - Agenda Item Only N/A for Non -Agenda Item 10/28/2020 Submitted Date Action Recommendation: PARKS & RECREATION (520) Division / Department A resolution to approve an agreement with Design Workshop, Inc., pursuant to RFQ #19-03, in the amount of $185,739.00 for the development of a new ten-year Park System Master and Strategic Plan, and to approve a project contingency in the amount of $5,000.00 for a total cost of $190,739.00. 4470.520.8520-5314.00 Account Number 18022.1 Project Number Budgeted Item? Yes Does item have a cost? Yes Budget Adjustment Attached? No Purchase Order Number: Change Order Number: Original Contract Number: Comments: Budget Impact: Sales Tax Capital Improvements Fund Parks & Recreation Master Plan Project Title Current Budget $ 190,739.00 Funds Obligated $ - Current Balance 190,739.00 Item Cost $ 185,739.00 Budget Adjustment $ - Remaining Budget Previous Ordinance or Resolution # Approval Date: V20180321 CITY OF FAYETTEVILLE %PF ARKANSAS MEETING OF NOVEMBER 17, 2020 TO: Mayor and City Council THRU: Susan Norton, Chief of Staff Connie Edmonston, Parks Director FROM: Ted Jack, Park Planning Superintendent DATE: October 30, 2020 CITY COUNCIL MEMO SUBJECT: A resolution to approve an agreement with Design Workshop, Inc., pursuant to RFQ #19-03, in the amount of $185,739.00 for the development of a new ten- year Park System Master and Strategic Plan, and to approve a project contingency in the amount of $5,000.00 for a total cost of $190,739.00. RECOMMENDATION: Fayetteville Park and Recreation staff recommends approval of a resolution to approve an agreement with Design Workshop, Inc., pursuant to RFQ #19-03, in the amount of $185,739.00 for the development of a new ten-year Park System Master and Strategic Plan, and to approve a project contingency in the amount of $5,000.00 for a total cost of $190,739.00. BACKGROUND: The current Park System Master Plan was developed in 2002 and the objectives of that plan have been substantially achieved. Work for a new plan began in 2018 with Park Staff leading a planning effort aimed at understanding the desires of the people of Fayetteville regarding Parks and Recreation needs. Surveying and a dozen public meetings were used to gather public input that helped form a list of possible projects for the 2019 bond election. The Professional Selection Committee chose Design Workshop from a Request for Proposals process to conduct system wide planning efforts. When COVID struck early in the year, this project was put on hold. It is now time to move forward with this needed plan, with modifications to account for working safely in our new realities and particularly for insuring that we are able to gather quality public input that is representative of our diverse community. This planning effort will involve additional public input and analysis and synthesis of this and other information into a new plan which will review and update the vision, mission, goals and objectives for parks and recreation for the next ten years. It will address the strengths, weaknesses, challenges and opportunities for the entire Fayetteville Parks and Recreation Department, each division, and facility. The plan will represent a bold commitment by the city and parks department to continue its efforts to insure and enhance public -based planning, provide a wide range of recreational opportunities accessible to all people, focus on strategies and actions that provide Park and Recreation facilities and services that go beyond pure recreation to also promote healthy living, increase social capital, achieve positive economic benefits, and an overall increase in the Mailing Address: 113 W. Mountain Street www.fayetteville-ar.gov Fayetteville, AR 72701 quality of life for the people of Fayetteville. The final plan document will outline the park system's goals for the next ten years. DISCUSSION: Completion of the first phase of Kessler Mountain Regional Park was the last major project from the 2002 Park and Recreation System Master Plan. After completion of that project, the need for a new master plan was prioritized and funding is now available to develop a new ten-year plan. BUDGET/STAFF IMPACT: Funding from sales tax in the amount of $190,739.00 has been budgeted for completion of the ten-year Park System Master and Strategic Plan. The planning efforts will require time from staff, and this has been accounted for in park and recreation work plans. Attachments: Staff Review Form Contract Schedule Diagram RFQ #19-03 Design Workshop Scope of Services for Fayetteville Park System Master Plan Fayetteville, AR 10/28/20 PROJECT DESCRIPTION The project is a Park System Master Plan for the City of Fayetteville, AR, that will provide guidance for the next ten years. It is part of a planning process initiated by the City in 2018 that began with Imagine Tomorrow's Parks, a preliminary community engagement and site analysis effort conducted by parks staff The last park system master plan conducted by the City was in 2002 and not only have many of the recommendations from that plan been completed, much has changed in the city and region. The final plan shall meet the requirements of a park system master/strategic plan as outlined in Council for Accreditation of Park and Recreation Agencies standards. The City of Fayetteville's Parks and Recreation Department was established in 1965 and manages nearly 4,000 acres of park land including 36 parks, 15 natural areas, 3 lakes, 29 playgrounds, 27 sports fields, 27 pavilions, 7 tennis courts, 4 youth tennis courts, 7 volleyball courts, 1 community center, a swimming pool, a splash pad, a skate park, and multiple picnic facilities. The City contracts with others to provide services for indoor recreation at the Fayetteville Boys and Girls Club as well as for senior adult recreation at the Walker Park Senior Activity and Wellness Center. The City's trail network has more than 85 miles of trails including 47 miles of hard surface and 38 miles of soft surface, which are maintained by the Parks and Recreation Department but designed and built by the Engineering Department. A trail system master plan was also recently completed. For the purposes of this project, trails will be included in maps of the park system, but trail analysis and recommendations are not part of the scope. The following narrative describes a comprehensive list of services required to prepare the Park System Master Plan for the City of Fayetteville. The City has expressed that the statistically valid survey is particularly important to the plan as is a robust assessment and recommendations for recreational programs. Efficiently organizing the work will be essential to completing the project in a timely fashion. While the following narrative is organized in a linear manner, many of the sub -tasks may proceed in a parallel or concurrent fashion. The scope of work to be performed by Design Workshop and its subconsultant team in connection with this agreement is as follows: SCOPE OF SERVICES Phase I: Establish a Foundation of Understanding Task 1.1 Project Startup Design Workshop utilizes a Strategic Kickoff (SKO) workshop to effectively launch projects and organize the team of key staff members and consultants. This workshop will be held virtually or in person as covid protocols permit. The purpose of the meeting will be: • Define roles, responsibilities and communications procedures • Confirm a detailed but flexible, project schedule and document review process • Identify City resources that may be useful to the plan creation process • Pinpoint topics for additional research and evaluation • Discuss the work already conducted by the City, particularly the "Imagine Tomorrow's Parks" engagement process. DESIGN\\( Wkl-1 14 )1' Scope of Services for Fayetteville Park System Master Plan Fayetteville, AR 10/06/20 • Discuss coordination with the ongoing Fayetteville City Plan 2040 planning process (which includes the Active Transportation Plan and Mobility Plan) and other recent planning studies including, the Cultural Arts Corridor, 71B, and the Welcoming Fayetteville Plan. • Establish project goals and desired outcomes • Understand critical success factors of this project • Collect existing plan documents and reports related to this plan • Review and evaluate the current Mission and Value Statements and Organizational Values Deliverables: 1. Meeting agenda and meeting notes 2. One -day facilitated workshop by Design Workshop leadership team members 3. Detailed project schedule 4. Internal communication plans 5. Critical success factors and project goals documentation 6. Stakeholder and Public Involvement Plan Task 1.2 Inventory and Analysis of Service Areas The team will update Fayetteville's park, and open space inventory descriptions and compile mapped locations by collecting information from City staff and for the surrounding influence area. Recreational program information and offerings will be added to this inventory. Map GIS data will be collected from the City to serve as base maps for the project. We will also gather relevant plans from nearby public open space properties that are managed by other agencies or private entities in order to gather an understanding of the relationships and potential opportunities that may exist No updates or edits to existing map databases are anticipated for the consultant role as we will rely on these entities to provide complete and up-to-date data sets of existing conditions. The team will study the spatial distribution and service area analysis based on travel routes and travel barriers already conducted by the City and if needed will expand on the analysis. This analysis will be utilized to identify and map gaps in the locations of existing and planned parks to serve the population. Deliverables: 1. Inventory analysis organized by property with acreage and amenities (pdf format document) 2. Geographically referenced existing and proposed parks, natural areas inventory base mapping (GIS files) 3. Spatial distribution and service areas mapping of coverage and gaps 4. Narrative summary and tables of existing parks, recreation, trails, programs, and possible gaps Task 1.3 Data Collection, Plan Review, Standards and Policy Analysis The Design Workshop team will review relevant past plans and studies identified by City staff and identify elements to include in the Master Plan and Strategic Plan creation and items that will require efforts to update. Existing policies, fee structure, funding sources, budget, capital improvement plans DESIGN\\()I,k-1 R W / Favetteville Parks and Recreation Scope of Services for Fayetteville Park System Master Plan Fayetteville, AR 10/06/20 and organizational structure information will be collected and summarized in a technical memo. We will conduct a meeting with City staff to understand the implementation successes and shortfalls of past plans and efforts to better understand the feasibility for future recommendations. Deliverables: 1. Relevant past plans summary 2. Summary of key elements from current plans 3. One (1) meeting with city staff Task 1.4 Demographic Analyses and Recreation Trends Research The Design Workshop team will review all demographic analysis already conducted by City staff and augment the analysis if necessary, to best understand and communicate the market served in Fayetteville. Through the analysis, we will distinguish customer groups, determine changes occurring in the region, and assist in making proactive decisions to accommodate those shifts. The demographic analysis will be based on US Census information, the City Plan 2040, and publicly available market research data including historical trends and future projections. From the demographic analysis, sports, recreation, and outdoor trends will be applied to the local Fayetteville population to assist in determining the potential participation base within the service area. For the sports and recreation trends, we will leverage industry knowledge from our experience working nationally in many comparable markets to Fayetteville, participation trends from the applicable professional associations such as NRPA, and additional research. Deliverables: 1. Community profile summary and charts 2. Trends report Task 1.5 Park Classifications and Level of Service Analysis The DW team will work with City staff to review and confirm, modify or add to existing facility and park classifications, and preferred level -of -service standards for all park sites, trails, open space amenities and indoor and outdoor facilities. These classifications will consider size, population served, length of stay, and amenity types/services. Facility standards include level of service standards and the population served per recreational facility and park amenity. Any new or modified classification or standard will be approved as required. These are based on regional, statewide or nationally accepted parks and recreation standards, as well as the ETM Associates' national experience and comparison with peer/survey agencies, adapted based on the needs and expectations of the Fayetteville community. City inventory data of amenities (playgrounds, ball fields, natural areas, special facilities, etc.) will be utilized to assess the current capacity of the system. DESIGN\\r H Al / Favetteville Narks anel Recreation Scope of Services for Fayetteville Park System Master Plan Fayetteville, AR 10/06/20 Deliverables: 1. City recreation amenities inventory service level assessment chart and summary Task 1.6 Program Services Inventory and Assessment This assessment will review how well the department aligns itself with community needs. The goal of this analysis is to ultimately provide recreation and cultural program enhancements that result in successful, innovative, and mission -oriented recreation program offerings. The process includes analysis of the following programming aspects: • Program Lifecycle analysis • Core program definition, analysis • Facility Gaps • Best Practices from similar and comparable agencies • Similar provider analysis/duplication of services • Service systems and agency support needed to deliver excellent service • Standards and Performance Measures Ultimately, the outcome of the process will be the creation of a dynamic recreation program plan that results in increased registration, drives customer retention and loyalty, improves customer satisfaction, and increases revenues. Additionally, it will help focus staff efforts in core program areas and create excellence in those programs deemed most important by program participants. Data provided by the City will be used to analyze current use of park land, recreation facilities, recreation programs, and other services. Prior year data may be used to uncover trends in use and participation, and when synthesized with demographic and recreation trend findings, can inform future projections for specific aspects of programming and site utilization. This analysis will include the type of program, user group, and ages of persons served, and analyze attendance levels, markets served, and locations of program offerings. As part of this analysis, the team will identify peers in recreation service delivery in the area to assess potential partners. Recommendations will be developed to suggest partnerships and program alterations, or additions backed by demand analysis, community needs assessment, public input, and focus groups/interview conclusions. Deliverables: Recreation services and programs evaluation chart and summary Task 1.7 Comparable Community Benchmarking Study Design Workshop will work with City staff to select up to five (5) comparable communities of similar characteristics that will provide useful benchmarks as well as national averages (Proragis/TPL). DESIGNV ( )RKSI lOP / Fayetteville Parks and Recreation 4 Scope of Services for Fayetteville Park System Master Plan Fayetteville, AR 10/06/20 1. Lawrence, Kansas 2. Austin, Texas 3. Bentonville, Arkansas 4. Boulder, Colorado 5. Carmel Clay Parks & Recreation (2014 Class III Gold Medal Award Winner) or Roswell Recreation, Parks, Historic & Cultural Affairs Department, Roswell, GA (2017 winner) or Asheville Parks and Recreation Department, Asheville, NC (2002 winner) Using data collected by City staff from the five selected comparable communities, our team will complete a benchmark analysis to compare the City of Fayetteville to the peer agencies. Our team will work with City staff to identify the key metrics to be surveyed and analyzed. Common metrics include park and facility inventories, recreation programs, budgets, fees, revenue generation, cost recovery, staffing, and policies. Maintenance standards, fees, and funding sources vary throughout all communities, even within the same state. While not specifically a metric, the overall organizational structure of the Parks and Recreation department of the peer cities will be reviewed to gain an insight on the scope of their responsibilities. Deliverables: 1. Benchmark questions template 2. Comparable community benchmarks charts and summary Task 1.8 Progress Reporting and Parks and Recreation Advisory Board Meetings Every project phase shall involve project management from Design Workshop's Principal -in -Charge and the Project Manager. Design Workshop strives to ensure quality through clear communication and dialogue with our clients and amongst our team. We believe progress meetings with City staff, conducted via GoTo Meeting, should be held bi-weekly throughout the course of the project. The consultant team will participate in four meetings with the Fayetteville Parks and Recreation Advisory Board at the following key project milestones: 1) Kickoff, 2) Citywide Workshops: Values, 3) Citywide Workshop: Draft Concepts and Recommendations, and 4) Draft Plan Review. Additionally, materials will be provided to City staff to encourage updates be provided to the Board and elected officials throughout the process. If in person, these meetings are expected to be combined with other travel purposes, otherwise will be virtual. Deliverables: 1. One copy of all completed or partially completed work, three days prior to progress meetings 2. Bi-weekly progress meetings (up to 18) via GoTo Meeting documented with a meeting record issued by the Project Manager. Each meeting limited to 60 mins, 3. Monthly percentage complete project report by task. 4. Four (4) Parks and Recreation Advisory Board meetings over the course of the project. DESIGN\\( )ftk-1 R W / Fayetteville Parks and Recreati+►n Scope of Services for Fayetteville Park System Master Plan Fayetteville. AR 10/06/20 Phase II: Creating a Shared Vision Task 2.1 Public Engagement and Communication Plan The Design Workshop team will develop a public outreach plan including the preparation of a stakeholder analysis matrix. As part of this, we will categorize the groups that will be engaged as stakeholders in the project process. Discussion of these stakeholders will begin with the kick-off and identify the optimum role for these groups within the project. Ultimately, we will work with City staff to develop a stakeholder engagement plan document that includes identification of the stakeholders, contact information, scheduled meeting dates, and information distribution methods, and responsibilities. Particular attention will be given to implementation of the public engagement effort given the current pandemic. City assistance will be needed in providing public notice of meetings on the city website, social media sites like Nextdoor, Instagram, and Facebook, and through email blasts Deliverables: 1. Stakeholder analysis matrix 2. Stakeholder communication plan 3. Meeting invitations draft text Task 2.2 Focus Groups and Stakeholder Interviews We anticipate conversations with individual stakeholders will be needed early in the process to gain a detailed understanding of the history, current conditions, and how this information may impact future plans. We will want to hear from a variety of perspectives and facilitate a dialogue between different groups to discuss various ideas. We anticipate meetings will be needed with the following stakeholder groups but will determine the actual topics and participants with City Staff at the project kick-off meeting These meeting will be held online or in person as covid protocols dictate. • Growth and Future Neighborhood Development: developers and Community Development leadership, County and City leadership, Chamber of Commerce, • Program Offerings: program providers and public land managers • Youth Recreation: school administrators, coaches, sports leagues, health care providers • Recreation and Events Programming: recreation clubs and community organizations, visitor services • Operations and Maintenance: City staff • Funding and Financing Options Evaluation: City and County staff Deliverables: 1. Focus group meeting agendas and meeting notes 2.12 hours of facilitated meetings (DW & ETM) DESIGNW )Hktil h ►1' / Fayetteville Parks and Recreation 6 Scope of Services for Fayetteville Park System Master Plan Fayetteville, AR 10/06/20 Task 2.3 Citywide Statistically Valid Community Survey The National Research Center (NRC) will lead the execution of the statistically valid survey that will complement and supplement the qualitative data gained through the above methods. Creating the Questionnaire and Survey Materials Design Workshop and NRC will work with City staff to develop a questionnaire that covers the objectives of the study. We recommend that the length of the questionnaire be only 3 pages. The entire survey packet will also consist of a cover letter, preferably signed by the department director or other visible elected official or staff member. This cover letter will be the first page of a 4-5-page survey booklet. In addition, a postage -paid reply envelope will be a part of the packet. The City will conduct a pilot test of the survey by asking family members or friends not involved with the project to take the survey and provide feedback on anything they find confusing or hard to understand. We can make final modifications to the survey based on that feedback. The survey will be approved by the parks department. Selecting Survey Recipients Generally, a statistically valid survey means that a random selection of the population of interest (usually adults or households in the community) are chosen to participate in the survey. For most of our surveys, we randomly choose households as recipients from the USPS Delivery Sequence File. which includes nearly all households in a community. For a mailed survey, we assume the response rate would be between 10% to 20%. statistically valid survey means that a random selection of the population of interest (usually adults or households in the community) are chosen to participate in the survey. For a mailed invitation to online survey, recipients would receive two mailings: a postcard invitation and a follow-up letter invitation. Each invitation would include a URL for the online survey. If the City is worried about recipients sharing the link and inviting special interest groups to the survey, or trying to "stuff the ballot box" by completing the survey multiple times, we can include a PIN on the mailing that the recipient must enter to complete the survey, limiting the responses to one per household. We believe the likely response rate to this type of survey is between 5% and 15%, resulting in 300 to 900 responses. The corresponding margins of error would be ±5.7% to ±3.3%. Past surveys have overrepresented owner -occupied housing, which is at 39% in Fayetteville, and more affluent citizens. Residents living in rental units, and lower income residents will be over sampled to more closely represent the population. *Note: In addition to oversampling census blocks, ways of reaching traditionally less involved or those effected by the digital divide include: • Hybrid option for mailing full print surveys to a select number of households • Offer a city phone number for people to call with verbal responses • Provide city staff selecting random sample addresses to follow up with via door-to-door contact. Administering the Survey We are proposing to administer the survey online, but survey recipients would receive two mailings: a postcard invitation and a follow-up letter invitation. Each invitation would include a URL for the online survey. Additionally, recipients will also have the option of responding to a printed survey if that is preferred. A PIN will be included on the mailing that the recipient must DESIGN\\(►Itti�l H W / Favetteville Narks and Recrcatinn 7 Scope of Services for Fayetteville Park System Master Plan Fayetteville, AR 10/06/20 enter to complete the survey, limiting the responses to one per household. We believe the likely response rate to this type of survey is between 5% and 15%. Data Analysis and Report Preparation The first step in preparing the data for analysis is to weight the data to reflect the demographic profile of the surveyed population. Weighting is an important method to adjust for potential non - response bias. The methods used for weighting the survey will be reported in the results. In general, residents with certain characteristics (for example: those who are younger or rent their homes) are less likely to participate in surveying, whatever the data collection mode. We will prepare the report in Microsoft® Word (as well as convert documents into a PDF format). We will also include an executive summary that gives a quick overview of results while highlighting key findings. The appendices will include crosstabs of the survey results by respondent characteristics and technical details on the survey methodology. Drafts of the report will be provided to the City for review and the final report will incorporate any comments we receive. The draft and final survey results including cross tabs will be provided to the city, in Microsoft® Word. • Open Participation Survey The City can offer the entire community the opportunity to participate in the survey using a separate survey link. This would be the same survey, but a different URL so the results can be reported separately. After the scientific survey has been mailed, the City can publicize a link to the survey where any interested party can complete the survey. The final report will be based on the scientific survey responses, but an appendix would include the full set of frequencies of responses from the open participation survey as well as another appendix comparing the open participation and scientific survey responses. This open participation survey would also be available in Spanish. Deliverables: 1. Draft Survey Questions 2. Final Survey Questions 3. Open Participation Survey online 4. Mailed survey materials - one (1) draft and one (1) final a. Postcard invitation and follow-up letter invitation b. Formatted pdf for sending mailed survey for those who want paper 5. Survey report responses in Microsoft® Word and methodology Task 2.4 Citywide Workshops: Values To kick-off the project, we will work with City staff to identify up to two (2) locations across the city for community workshops. If covid protocols require, these sessions will be held as webinars and will utilize StoryMap software and online surveys. At the meetings or online, basic park and recreation inventory and analysis information will be present for informing citizens of the park system's current state. Our team of experienced facilitators from Design Workshop will lead in-depth discussions and DESIGN\\( )lih�l R W / Fayette%ille Parks and Reereation 8 Scope of Services for Fayetteville Park System Master Plan Fayetteville, AR 10/06/20 facilitated listening sessions with a broad cross-section of the community to ensure interactions help lead to clear community direction and understanding. We will utilize instant feedback keypad polling to quantitatively identify concepts that receive the most support. Polling will be based upon approved questions and concepts. Following the presentation and keypad polling, the meeting will break into small groups to review base maps and indicate locations of desired recreational parks, conservation parks, amenities , and programs. Facilitated discussion of aspirations will aid the process in understanding the various elements that citizens feel are important to a long-term vision. We will gather input focusing on the following: • Further develop an understanding of community values expanding upon those identified in the Citywide Community Survey related to the locations of recreation, parks, and open space • Assess community values towards existing and potential resources within the community and region so these variables may be weighed in mapped form • Identify trade-offs regarding resource conservation and recreation opportunities • Recreational programs and special events • Subsidy of parks and recreation services — Core Programs The meeting presentation and materials will be formatted for inclusion on the City website and the StoryMap presentation and the keypad polling questions will be made available on the City website for those unable to attend the meeting to provide input. Park planning staff may engage in micro public meetings to gather additional public feedback, particularly if needed in underrepresented areas. Design Workshop will integrate the findings of these meetings with other gathered information. Deliverables: 1. Two (2) facilitated 2-hr. workshops or webinars 2. Announcement materials and advertisement plan 3. Meeting agendas 4. Proposed Questions and Concepts to be explored 5. Base maps, exhibits, and materials needed to provide and collect information at the workshop 6. Documentation of the meeting conclusions and outcomes Task 2.5 Citywide Workshops: Draft Concepts and Recommendations After synthesizing information gained in Values Workshops, surveys, and other information into tangible draft concepts and directions, community input in these workshop meetings will be used to capture community input on the prioritization of recommendations and refinement of the plan concepts. The meetings will likely take place at the same two locations as the first round of community meetings or again be an online webinar as covid protocols dictate. The potential sequence of implementation for land acquisitions, development of parks, open space and recreation facilities along with maintenance and renovation of parks, and recreation facilities will be refined based on community and staff input. We will use prioritization exercises such as participatory budgeting, impact vs. urgency DESIGNW il;htil It ►P / Favetteville Parks and Recreation 9 Scope of Services for Fayetteville Park System Master Plan Fayetteville, AR 10/06/20 keypad questions and other strategies to understand and weigh the priorities of citizens. This will also be an important meeting to share our findings on the feasibility, partnerships and trade-offs evaluation. Deliverables: 1. Two (2) facilitated 2-hr. workshops or webinars including additional time for prep and cleanup 2. Announcement materials and draft advertisement plan 3. Meeting agendas 4. Proposed Questions and Concepts to be explored 5. Base maps, exhibits, and materials needed to provide and collect information at the workshop 6. Meeting summary notes 7. Formatted meeting materials provided for addition on the City website 8. Documentation of the meeting conclusions and outcomes PHASE III: Evaluation of Concepts and Development of Recommendations Task 3.1 Park, Conservation Lands, and Recreation Program Strategies Development Evaluation of the long-term sustainability of various strategies and recommendations will be conducted within this step. Strategies focus areas will include, but not be limited to, Recreation Programs operation and development, Maintenance operations and standards, Planning efforts, and protection of Parks and Recreation Resources. Once evaluated through the stakeholder and public engagement process, staff and board input, the recommendations and infrastructure renewal with associated capital expenditures will be organized in a prioritization matrix based on community needs. Strategies will also be scrutinized for buildability, sustainability, equitability, and for their ability to be implemented over a ten-year planning cycle. Work will also be done to better define park types beyond just neighborhood, community, regional, and conservation. Deliverables: 1. Draft Park types 2. Draft strategies narrative memo 3. Plan concepts and alternatives map exhibits 4. Recreational Program Strategies matrix Task 3.2 Policy and Standards Recommendations The evaluation of city policies, standards and the completed gap analysis will be utilized to prepare a set of draft recommendations. A listing of a wide -range of potential approaches will be provided to vet the feasibility based on the associated cost, political support, and community needs. Deliverables: Draft policies and standards recommendations Plan concepts and alternatives map exhibits DESIGN\\c Hlk-�l I( W / FaNettev,ille Parks and Recreation 10 Scope of Services for Fayetteville Park System Master Plan Fayetteville, AR 10/06/20 Task 3.3 Operations, Maintenance, and Staffing Plan Building upon the work done in Task 1.5, 1.6, and 2.2, with a better understanding of the level of services the peer cities are providing, what the national standards are, and what challenges Fayetteville may be facing, our team member ETM Associates will update and/or establish operational and staffing standards for the full operation of the system. This will include maintenance standards, staffing levels needed for programs, technology requirements, customer service requirements and administration based on established and agreed upon outcomes. The team will evaluate governance of parks and functions in the overall structure with recommendations on how to operate in the most effective functional and efficient manner. ETM Associates will conduct a work session with key management staff on what they consider to be core essential services, important services, maintenance challenges and concerns, and value-added services based on observations, individual interviews, focus group interviews and operating practices. The focus will be on whom the services are provided to, for what purpose, for what benefit, and for what cost. Using a business -oriented approach with integration of industry best management practices, our team partner ETM Associates will assess the feasibility of the realignment of staffing structures to create more efficiency. This will help enhance the organizational infrastructure through a more efficient design where appropriate that is functionally based. Deliverables: 1. Draft recommendations for maintenance standards, staffing levels, technology requirements, customer service requirements and administration needs. 2. Functional Organizational Structure draft recommendations Task 3.4 Financial Review / Fees and Charges Study ETM Associates will perform analysis to document the financial situation of the service area and/or business centers therein. The financial analysis will look at the annual operating budget, pricing policy, user fees and historic annual revenues, current and other revenue generating opportunities, grant opportunities, and the revenue forecast. This analysis will identify the financial situation of the service area with three primary goals: • Understand the financial dynamics to further advance the understanding of operations gained through the work described above • Seek opportunities to improve the financial sustainability of the Parks and Recreation Department for the future including evaluating expenditures and increasing current and new sources of revenue DESIGW ( )Il k -I i( W Scope of Services for Fayetteville Park System Master Plan Fayetteville, AR 10/06/20 We will also review current financial policies. This review will include comparison of current policies with national standards of best practice agencies. The consulting team will recommend cost recovery goals, policies, and adjustments to current policies where enhancements may be needed, or gaps are identified. Deliverables: Finance Review Summary Document Fees and Charges Summary Document Task 3.5 Funding Strategies / Partnerships Study Additional funding recommendations will be developed based in part of our review and analysis of the City and Department, as well as the national experience brought by the consulting team. Our team has identified a variety of methods on past work that can potentially be applied to Fayetteville. These strategies include: • Fees and charges • Endowments/ Non-profit agencies • Grants from national agencies and private sources • Sponsorships • Partnerships • Dedicated sales or property tax • Dedicated funding sources Deliverables: 1. Funding Strategies Draft Recommendations Memorandum Task 3.6 Delivery Evaluation and Recommendations ETM Associates will analyze the operations and methods used to deliver existing services. This process will involve staff interviews, observations of procedures, user interviews, and a review of promotional materials and methods. The analysis will include an evaluation of the customer interface aspect of service delivery, identifying the elements that are critical to success and barriers to customer participation and satisfaction. Interviews will be conducted in person or online as covid protocols dictate. Deliverables: 1. Delivery Evaluation Memorandum DESIGN\\( )l;htil 1( W / FaNette,ille Parks and Recreation 12 Scope of Services for Fayetteville Park System Master Plan Fayetteville, AR 10/06/20 PHASE IV: Plan Documentation and Ad Task 4.1 Department Vision, Mission, and Goals/Objectives The supporting vision and mission statements will be affirmed or developed with senior Department staff in a work session. Following this effort, goals/objectives and policies will be established and prioritized. A status briefing will be presented to gain input and consensus on direction. A Strategy Matrix will serve as the detailed action plan and implementation tool with goals, objectives, strategies, actions, priorities/timelines, and teams. Deliverables: 1. Strategy Matrix 2. Draft Statement Summary and Presentation 3. Final Vision and Mission Statements Task 4.2 Prioritized Facility and Program Priority Rankings Prioritized facility rankings and program priority rankings will be prepared as separate elements of the final plan. Our team will synthesize the findings from the community input, survey results, standards, demographics and trends analysis, park and facility assessment, recreation services assessment, the service area mapping, into quantified facility and program priority rankings. These priority lists will be compared against gaps or surplus in recreation services, parks, facilities and amenities, as well as the City's existing project plan for basic replacement and minor new facilities. Rankings will also be scrutinized for buildability and sustainability. This will list and prioritize facility, infrastructure, amenities, and program needs for the parks and recreation system and provide guidance for the Capital Improvement Plan. The analysis will include probable future parks including park type, recreation facilities, recreation centers, open spaces and needs based on community input, as well as state and national user figures and trends. Also, a set of prioritized recommendations for maintenance and renovation of parks, and recreation facilities will be developed. The plan will take into consideration a ten-year implementation timeframe. We will conduct a work session with City staff to review the findings and make revisions as necessary. Deliverables: Draft near -term, mid-term, and long-term facility investment prioritization list Draft near -term, mid-term, and long-term program investment prioritization list List of all possibilities studied. (Some of this list can be on a ten+ year list) Implementation Strategies, broad prioritized timeline, and Responsibilities Matrix DESIGN\\( )Rh,-1 It W / Favetteville Parks and Recreatio)u 13 Scope of Services for Fayetteville Park System Master Plan Fayetteville, AR 10/06/20 Task 4.3 Draft Parks System Master Plan Document The preferred recommendations and plan concepts will be documented with funding priorities identified. This document will be easy to navigate and graphically rich to explain the concepts. Documentation will include the preparation of a Master Plan document, appendixes, and illustrative map and image materials. Deliverables: 1. 75% complete Master Plan Draft document in pdf web and print format 2. Comment log spreadsheet template for city staff input 3. Support charts, graphs, and maps Task 4.4 Plan Review and Document Completion In addition to a public review of the draft plan online, the draft plan will be presented to the Parks & Recreation Advisory Board and City Council using the same presentation materials. Based upon input received from the public and staff review process, the plan will be refined and revised. Council and Park and Recreation Board updates will be in -person or online as covid protocols dictate. Deliverables: 1. Presentation power point 2. One (1) City Council briefing by two members of the project team 3. One (1) Parks and Recreation Board briefing by two members of the project team 4. Comment log spreadsheet template for city staff input 5. 80% complete draft plan document formatted for the project website with comment prompts Task 4.5 Final Document Creation and Adoption Comments received from the City Council, Parks and Recreation Advisory Board, other review agencies, and online sources will be documented and evaluated with City Staff to determine the alterations needed to finalize the draft plan. The final plan will be produced with comments incorporated. One final presentation will be given to the City Council for adoption — either in person or online as covid protocols dictate. Deliverables.- 1 . Response to comments spreadsheet 2. Park System Strategic Plan document, Executive Summary, one printed and bound color copy and electronic copy in a format compatible with the city's software. 3. All images formatted as stand -along jpeg files. 4. Final Plan Map files in GIS ESRI ArcView format 5. One (1) adoption hearing presentation with City Council by one member of the consultant team DESIGN\\( )l;h�l h W / Favette%ille Parks and Recreation 14 Scope of Services for Fayetteville Park System Master Plan Fayetteville, AR 10/06/20 CONDITIONS AND EXCLUSIONS Client shall provide the following information or services as required for performance of its services. Design Workshop assumes no responsibility for the accuracy of such information or services provided by Client and shall not be liable for errors or omissions therein. Should Design Workshop be required to provide services in obtaining or coordinating compilation of this information, such services shall be billed as Additional Services. In order to begin services, we will require the following information: 1. All relevant existing plans and studies 2. All available GIS data managed by the City of Fayetteville PROJECT TEAM Design Workshop typically organizes projects in a team format with key responsibilities divided between the Principal -in -Charge and Project Manager. The key team members for your project are listed below: Principal -in -Charge — Anna Laybourn Anna will serve as Principal -in -Charge of the Fayetteville Park System Master Plan project and will have primary responsibility for the overall content and quality of the services performed by Design Workshop and our consultant team. Project Manager — Alison Cotey-Bourquin Alison will serve as the Project Manager for the Fayetteville Park System Master Plan project and will also be responsible for leading the planning and design efforts associated with the work. Her responsibilities will include the coordination of Design Workshop's in-house planning team as well as regular communication and coordination with all members of the Design Workshop's consultant team. Parks Planner— Kurt Culbertson Kurt will serve as Park Planner for the Fayetteville Park System Master Plan project and in this role will review Design Workshop's deliverables for quality management and serve as an internal technical resource to the planning team. Principal ETM— Tim Marshall Tim will have primary responsibility for the overall content and quality of ETMs assessment of operations, maintenance, and organizational structure evaluation and recommendations. ETM Landscape Designer- Desiree Liu Desiree will provide research and analysis services to support the creation of ETMs deliverables and contributions. DESIGN\\OIth�l It W / Fayetteville Parks and Recreati+mn 15 Scope of Services for Fayetteville Park System Master Plan Fayetteville, AR 10/06/20 SCHEDULE Design Workshop is prepared to begin services immediately upon receipt of a signed copy of this proposal from an authorized owner's representative. At this time, it is understood that the project will follow the attached generalized schedule that begins no earlier than October 2020 and ends approximately 12 months after notice to proceed. It is to be noted that the City is engaged in an unusual wide variety and amount of planning tasks and that allowance for delays beyond the attached schedule may be needed. FEES AND EXPENSES 1. Basic services Compensation to Design Workshop for the services described herein and in accordance with the conditions of this agreement shall be for a not to exceed lump sum fee of $157,279 plus reimbursable expenses for a not to exceed cost of $185,739. The estimated fees are as follows: Phase One Establish a Foundation of Understanding $ 42,634 Phase Two Create a Shared Vision $ 38,697 Phase Three Evaluation of Concepts and $ 43,364 Development of Recommendations Phase Four Plan Documentation and Adoption $ 32,584 Total Professional Fees (labor only) $157,279 Reimbursable Expenses $ 28,460 2. REIMBURSABLE EXPENSES Reimbursable Expenses are in addition to compensation for Basic Services. Reimbursable expenses incurred by Design Workshop and consultants directly related to the project such as, but not limited to, travel, photography, telephone charges, video conference charges, and printing expenses shall be billed at Design Workshop's cost plus fifteen percent (15%). Consultants are to use good judgment in spending tax payer funds and incurring expenses. Receipts are to be provided. Expenses are not to exceed $28,460 without written authorization. 3. ADDITIONAL SERVICES Services in addition to those described above are to be compensated on a Time and Materials basis per Design Workshop's current published rate schedule. Additional services will include (but are not limited to) redesign of previously approved work, major revisions to program and/or expansion of scope of services. Changes, additions, or modifications to the scope of services shall be authorized by written change request; however, the absence of such a written change order shall not act as a bar to payment of fees due Design Workshop, provided the change was in fact approved and ordered by the Client. PAYMENT TERMS DESIGN\\( WI'k-1 It W / Favetterille Parks and Recreati+)n 16 Scope of Services for Fayetteville Park System Master Plan Fayetteville, AR 10/06/20 1. This is a lump sum contract and will be billed monthly as a percentage completed for each phase of the work. 2. Invoices will be mailed from Design Workshop's office by the 10th of each month. Invoices are payable within 30 days of the date of billing unless disputed. Only disputed amounts of an invoice will be held. Invoicing shall be specific to each major task and will describe the completed portion of work and percent of the services. 3. Extensive itemized breakdowns of hourly activities or provision of detailed backup for reimbursed expenses for accounting purposes are not a normal procedure; however, at the Client's request, Design Workshop will provide this service at an hourly rate of $65 (sixty-five dollars) per hour. 4. The city prefers electronic invoices. ADDITIONAL REQUIREMENTS These Contract documents constitute the entire agreement between the City of Fayetteville and Design Workshop and may be modified only by a duly executed written instrument signed by the City of Fayetteville and Design Workshop. A. Indemnification: Design Workshop agrees to hold the City of Fayetteville harmless and indemnify the City of Fayetteville, against costs for property damage, personal injury or death, to the extent caused by Design Workshop's negligent performance of this contract. This clause shall not in any form or manner be construed to waive that tort immunity set forth under Arkansas Law. B. Suspension or Termination of Services: City of Fayetteville or Design Workshop shall have the right to terminate this agreement at any time upon thirty (30) days advance written notice to the other party of its intention to terminate. C. Laws and Regulations: Design Workshop is directed to the fact that all applicable Federal and state laws, municipal ordinances, and the rules and regulations of all authorities having jurisdiction over the services shall apply to the contract throughout, and they will be deemed to be included in the contract as though written out in full herein. Design Workshop shall furnish proof of licensure as required by all local and state agencies. D. Assignments: Design Workshop shall not assign the whole or any part of this contract other than what is outlined in this scope of services without written consent of City of Fayetteville. The City hereby acknowledges the following sub -consultants: ETM Associates National Research Council E. Insurance: Design Workshop shall furnish a certificate of insurance addressed to the City of Fayetteville within ten (10) calendar days after contract finalization, presenting insurance which shall be maintained throughout the term of the Contract. Design Workshop shall require subcontractors to provide similar insurance. In case any employee engaged in work on the project under this contract that is not protected under Worker's Compensation Insurance, Design Workshop shall provide and shall cause each DESIGN\\( )HK-1 H W / FaNette-ville Parks and Recreati,mn 17 Scope of Services for Fayetteville Park System Master Plan Fayetteville, AR 10/06/20 Subcontractor to provide adequate employer's liability insurance for the protection of such of their employees as are not otherwise protected. Worker's Compensation coverage shall be applicable with state law. F. Payments: if Design Workshop has made application for payment as above, the project manager will Issue a request for payment to the accounting department for such amount as is determined to be properly due, or state in writing the itemized and specific reasons for withholding a payment. The City intends to pay accepted invoice within thirty (30) calendar days. No payment shall constitute an acceptance of any services not in accordance with the contract documents. I. Final Payment: upon receipt of written notice from Design Workshop that all contracted services are complete, the project manager will, within a reasonable time, review all services and reports. If the project manager finds the services and reports of Design Workshop complete and acceptable in accordance with the provisions of the contract documents, s/he shall, within a reasonable time, process a pay request so that final payment can be made. The acceptance of final payment shall constitute a waiver of all claims by Design Workshop except those previously made in writing and still unsettled. G. Freedom of Information Act: City of Fayetteville contracts and documents prepared while performing city contractual work are subject to the Arkansas Freedom of Information Act. If a Freedom of Information Act request is presented to the City of Fayetteville, Design Workshop and its partners will do everything possible to provide the documents in a prompt and timely manner as prescribed in the Arkansas Freedom of Information Act (a.c.a. 25-19-101 et. Seq.). Only legally authorized photo coping costs pursuant to the FOIA may be assessed for this compliance. H. Changes in Scope or Price: Changes, modifications, or amendments in scope, price or fees to this Contract shall not be allowed without a prior formal contract amendment approved by the Mayor and the city council in advance of the change in scope, cost or fees. I. Applicable Law: This Agreement shall be governed by and construed in accord with the laws of the State of Arkansas. Venue for all legal disputes shall be Washington County, Arkansas J. Independent Contractor: Design Workshop is an independent contractor of the City and shall maintain complete responsibility for applicable state or federal law on unemployment insurance, withholding taxes, social security, or other industrial, labor or discrimination law for its employees. Design Workshop is responsible for its agents, methods and operations. K. Professional Responsibility: Design Workshop shall exercise reasonable skill, care, and diligence in the performance of services and will carry out its responsibilities in accordance with customarily accepted professional practices. ACCEPTANCE 1. This Agreement is entered into between Design Workshop, Inc. and the City of Fayetteville, Arkansas on the date written below. 2. If this contract meets with your approval, please sign below and return one (1) copy for our file. DESIGNW WK,-I H W / Fayetteville Parks and Recreation 18 Scope of Services for Fayetteville Park System Master Plan Fayetteville, AR 10/06/20 3. If this agreement is not accepted within two (2) months from the date of receipt, the offer to perform the described services may be withdrawn and Design Workshop may renegotiate this proposal. 4. Both parties agree that they have read and understood the Contract Provisions included in this document. DESIGN WORKSHOP, INC. By: a" Anna Laybourn Date: 10/30/2020 Title: Principal Attest: Kurt Culbertson Business Address:120 E Main Street, Aspen, CO 81611 CITY OF FAYE ILLE, NSAS: By. Lio el Jor n, or \�� R \y.•• G1TY pc•9�' Attest: FAYE7-rEVI Business Address: 113 W. Mountain, FayettevVe, V 72701 LLE : S DESIGN\\()I;h�l 1OI'/ Fayetteville Parks and Recreation 19 Fayetteville Park System Strategic Plan - Project Timeline NOV DEC JAN FEB MARCH APRIL MAY JUNE JULY AUG SEPT PHASE 1. ESTABLISHING A FOUNDATION OF UNDERSTANDING Task 1.1: Project Startup Task 1.2: Inventory and Analysis of Service Areas Task 1.3: Data Collection, Plan Review, Standards and Policy Analysis Task 1.4: Demographic Analyses and Recreation Trends Research Task 1.5: Park Classifications and Level of Service Analysis Task 1.6: Program Services Inventory and Assessment Task 1.7: Comparable Community Benchmarking Study Task 1.8: Progress Reporting and Parks and Recreation Advisory Board Meetings PHASE U. CREATING A SHARED VISION Task 2.1: Public Engagement and Communication Plan Task 2.2: Focus Groups and Stakeholder Interviews Task 2.3: Citywide Statistically Valid Community Survey Task 2.4: Citywide Workshops: Values Task 2.5: Citywide Workshops: Draft Concepts and Recommendations PHASE III. EVALUATION OF CONCEPTS AND DEVELOPMENT OF RECOMMENDATIONS Task 3.1: Park, Open Lands, and Recreation Program Strategies Development Task 3.2: Policy and Standards Recommendations Task 3.3: Operations, Maintenance, and Staffing Plan Task 3.4: Financial Review / Fees and Charges Study Task 3.5: Funding Strategies / Partnerships Study Task 3.6: Delivery Evaluation and Recommendations PHASE IV. PLAN DOCUMENTATION AND ADOPTION Task 4.1: Department Vision, Mission, and Goals/Objectives Task 4.2: Prioritized Facility and Program Priority Rankings Task 4.3: Draft Parks System Strategic Plan Task 4.4: Plan Review and Document Completion Task 4.5: Final Document Creation and Adoption Meetings Legend A Public Workshop 0 Parks Board Meeting ■ City Council Meeting r -i DW Team in Fayetteville if public health orders allow DESIGNWORKSHOP 40 �• �w � . Al y f�• �J' _ e Y . ��MMIII ton -: Firm Profile - 1 Project Team 3 Project Experience 11 : Project Approach 17 Work Plan 23 Schedule & Fees 33 Site Photo Fayetteville, AR __ Design Workshop, Inc. April 24, 2019 Lardscape Architecture Plarring City of Fayetteville, AR Urban Desigr Purchasing Division, Room 306 Strategic Services 113 W. Mountain Street Fayetteville, AR 72701 1390 Lavvrerce Stre Suite 100 Executive Summary Derver, CO 80204 303.623.5186 Dear Mr. McGaugh and members of the Selection Committee, designworkshop.com What a moment this is for the City of Fayetteville. With so many ambitious plans for key institutions and places underway-- the Cultural Arts Corridor, Kessler Mountain Regional Park, Centennial Park at Millsap Mountain, and Gully Park, to name a few-- the master planning process for your parks and recreation system holds tremendous consequence and promise. Having served as the John G. Williams Distinguished Professor at the University of Arkansas School of Architecture ten years ago, I've been able to gain some perspective on Fayetteville's continuing evolution as a city. Through your recent engagement efforts residents have expressed that active living, access to nature, and recreational programs are true priorities which tells us something about the future of Fayetteville and its identity. Our team has been inspired to see the ambitious and forward -thinking planning processes that you've created take shape, and we are excited by the opportunity to help you build on the City's current momentum. Design Workshop is a firm that works across all scales of design to create memorable, equitable, and resilient urban experiences, and we see the future of Fayetteville's parks in a very similar way. There is no doubt to us that if planned correctly, the Department of Parks and Recreation can use the City's parks and recreation amenities and facilities to improve connections to adjacent neighborhoods, restore and enhance program spaces, strengthen partnerships, leverage natural and cultural assets in new ways, improve health outcomes, create sustainable business models, and ultimately craft a vision that will excite both residents and your increasing number of visitors. At the same time, the complexities of the project are equally evident with the challenges surrounding access, operations, equity, and funding. Public engagement will be instrumental in ensuring the master plan addresses these issues and we are a firm distinguished by our rigor in how we integrate community voices into the planning process. Also paramount to the success of this project will be selecting a planning team that not only brings a sensitivity to the issues and needs of Fayetteville, but exceptional breadth of experience advising other parks and recreation systems agencies beyond Fayetteville. Our team combines in-depth local knowledge, a track record of working with communities and stakeholders to find consensus, and the national experience that a city like Fayetteville requires. We are currently working on several park master planning initiatives in other cities that share similar challenges to yours, and we are fortunate to have a team of local and national partners including ETM Associates, Alta Planning + Design, and National Research Center (NRC), who truly complement our capacity and with whom we have worked on other Parks and Recreation Master Plans for many years. The following illustrates the key themes which we believe will lead to a successful project: LEVERAGE FAYETTEVILLE'S CURRENT PLANNING It is critical that we first understand and leverage the work you have already done through the "Imagine Tomorrow's Parks" program, and the variety of other recent and ongoing planning initiatives in the city which impact the park system including the City Plan 2040 Plan, the Active Transportation Plan, the Cultural Arts Corridor, the Fayetteville Mobility Plan, the Welcoming Fayetteville Plan, and the Digital Inclusion Plan. Additionally, we need to understand and leverage the social infrastructure 5SIG11 'VOR[iSHOP Debbratinq F7ty Years of Legacy Design"' Design Workshop, Inc. already in place through programs such as Speak Up Fayetteville that we can build on to ensure a Landscape FrcNtecture community led process. Plarrirg Urban Design Strategic Services ADVANCE SPATIAL EQUITY Everywhere we work, we design our engagement efforts to overcome often longstanding equity 1390 Lawrerce street gaps, barriers to access, and a community's natural desire to take ownership of the planning Suite ice process. For each project, we create a tailored community and stakeholder engagement plan Denver, CC 302C4 Denver, C 8 that is inclusive, transparent, creative, and highly visible throughout the city from the beginning 3C162the project through adoption of the plan. We will stage engagement events in existing parks and designworkshop.com public spaces in Fayetteville that are already accessible and familiar to community members, and dispersed across the city to aid in participation. We will work hard to understand the composition of Fayetteville's underserved populations and bring the planning process to them. We will combine online and physical engagement strategies that are interactive, fun, and build community capacity. We will analyze what is heard to ensure we are reaching a representative segment of the population, and adjust our outreach if needed. And finally, we will develop plan concepts and recommendations tied directly to the input we receive and our analysis to ensure we address the city's core needs. WHAT GETS MEASURED GETS DONE Performance metrics drive our practice at Design Workshop, and through a culture that integrates performance into every project we tackle, we have established ourselves as a national leader in performance -based planning and design. We have been involved with the United States Green Building Council LEED and Sustainable Sites rating systems since their inception, designing some of the first pilot projects for both of those programs. In addition, our firm has completed a dozen case studies for the Landscape Architecture Foundation's Landscape Performance Series, far more than any other firm in the United States. These studies demonstrate the performance of a wide range of designed landscapes and urban environments across environmental, economic, aesthetic, and community criteria. These are the kind of measurable outcomes that we intend to bring to the development of Fayetteville's Park System Strategic Plan. Such metrics will allow Fayetteville to not only monitor the success of its efforts over time but build consensus more easily among community stakeholders and the general public. PROXIMITY AND FAMILIARITY Our team will be anchored by core staff working from our Austin, Texas, office which shares an ethic with Fayetteville toward active living, nature tourism, biking culture, and abundant recreational amenities. Moreover, many of us on the team have visited Fayetteville for its beauty of access to its outdoors. As a native of Shreveport, I was fortunate to become acquainted with Northwest Arkansas as a child, and as already mentioned, in 2008 1 was honored to serve as the John G. Williams Distinguished Professor at the University of Arkansas School of Architecture leading fourth -year landscape architecture studios and launching the school's distinguished lecture series titled "Beyond Green: Toward Social Justice and Equity Through Design". We have also worked in Arkansas on other assignments and within the broader region in Missouri, Louisiana, Kansas, Kentucky and Texas. Most recently, we are proud to have been selected by the Walton Family Foundation for the Northwest Arkansas Design Excellence Program. 5SIGNN t)Rk-I10P CE Celtbratitg Uty Years of Legacy Desgn" At Design Workshop, we truly believe the most successful parks and recreation systems are those that are sustainable and achieve a balance of art, environment, economics, and community by incorporating the voice and vision of the City. This year will mark fifty years that we have striven to achieve this balance in our work, and with its context, we believe Fayetteville would truly benefit from our experience and approach toward the master planning and strategic planning of its park system. Thank you for this opportunity, and we look forward to sharing more of our ideas and strategies. I can be reached at 970-948-5557 or kculbertson@designworkshop.com should you have any questions about our qualifications. Regards, v...,J Kurt Culbertson Chairman/CEO Park System Planning Experience South Suburban Strategic and Master Plan Centennial, CO - $200k Client Info: Rob Hanna rhanna@ssprd.org 303.798.5131 Our team offers unparalleled expertise in park programming, facilitating, transparent public processes, engaging a diverse range of community park users (and age groups), planning and design. We understand that every park is a gift for both the present and future population. We approach each of our projects by understanding not only the capital costs and budget, but also short-term and long-term operations and maintenance needs. The Design Workshop team worked with South Suburban Parks and Recreation to develop a 10-year strategic and master plan for the District. Design Workshop (Prime): Parks & Recreation Master Planning, GIS Analysis, Graphic Design, Community Engagement ETM: Strategic Planning,Organization & Management Analysis & Recommendations NRS: Statistically Valid Survey Vancouver Parks and Design Workshop is leading a multi -national team to help the Recreation Master Plan Vancouver Park Board achieve its vision to "be a leader in parks and recreation services by connecting people to green space, active Vancouver, BC - $350k living and community." Client Info: Dave Hutch dave. hutch @vancouver.ca 604.257.8455 Midtown Parks and Strategic Plan Houston, TX - $370k Client Info: Matt Thibodeaux mattt@houstonmidtown.com 713.526.7577 Colorado Springs Parks Master Plan Colorado Springs, CO - $184k Client Info: Karen Palus kpalus@springsgov.com 719.385.6501 Design Workshop (Prime): Park Planning, Sustainable Development, Landscape Architecture, Public Facilitation And Outreach, Urban Design ETM: Strategic Planning,Organization & Management Analysis & Recommendations The design team's approach for the Midtown Parks and Open Space Plan focused on creating a walkable network of parks that was responsive to the program needs of growing population and demographics in Midtown, while providing the largest return on investment for the Tax Increment Reinvestment Zone (TIRZ). Design Workshop (Prime): Park and Open Space Master Planning, Landscape Architecture, Public Outreach The Design Workshop team worked to create a vision reflecting anticipated demographic changes and population increases. Design Workshop (Prime): Public and Private Parks, Open Space and Trails Planning; Recreation, Outdoor Activity and Education Programming; Facilitation ETM: Funding, Operations and Management Planning; Implementation and Action Plan; NRS: Public Survey, Park Survey 2 Park System Planning Experience Additional Recent Similar Project Experience Design Workshop Greensboro Parks and East Lampeter, PA Boston, MA Charlesgate Recreation Comprehensive Comprehensive Recreation, Greenway Buda Parks &Trails Master Maintenance Management Park, Open Space, and Plan Plan Greenways Plan Sherburne County, MN Park, Placer County Parks & Trails Trail and Active Living Plan for Master Plan Alta Planning Wake Co., NC Greenway Sherburne County System Plan Amendment 3 Boulder ace Open S Master p P Raleigh NC Parks and Rec 9 Clemson, SC Green Crescent Plan Update 2014 Beaverton, OR THPRD Parks Trail Network Feasibility Study Oxnard Parks & Recreation Evansville, IN Parks & Functional Plan Update Riverside County, CA Trails Master Plan Recreation Master Plan Jefferson Co, CO Open Space Master Plan El Monte Parks & Recreation Vision to Action Strategic Plan Master Plan Johnston County NC Parks Chatham County, NC and Rec Plan Oregon Signature Trails Vision Greenway Master Plan for San Ramon Parks, Trails and Chatham Park Open Space Master Plan Van Buren, AR Parks & Louisville, KY Natural Surface Recreation Master Plan Pak Trail Plan Sarasota County FL Trails Plan NRC Nampa, ID Deer Flat National Palmetto, SC Trail Statewide Cobb County, GA Refuge Regional Bicycle and Master Plan Greenway+Trails Master Plan Green Valley, AZ Community Pedestrian Plan Survey and Member Survey Bend Park and Recreation OR Big Sky, MT Master Trails NW Arkansas Open Space - Deschutes River Trail Plan Incline Village General Master Plan Improvement District Bella Vista Trail & Greenways Ashland Parks & Recreation Community Services Plan Metro OR Park System and Master Plan Commission Survey Trails Plan Genesee -Finger Lakes, NY Western NY Greenways Fort Collins Natural Areas Wake County, NC Wake Regional Trails Initiative Vision Plan Resident Survey County Park Facilities Master Update Plan Auburn, AL Greenway Master City of Redding, CA Parks Hillsboro, OR Trails Master Plan Update and Recreation Department Newton NC Parks and Plan / Rock Creek Trail Community Survey Recreation Master Plan Alignment Study Davie, FL Trails Plan ETM Spokane, WA Mica Peak Greater Yellowstone Trail Guelph ON Guelph Trails Nonmotorized Recreation Plan Concept Plan Master Plan Update Bentonville Parks and Recreation Master Plan Easley, SC Parks & Rec Memphis, TN Wolf River Master Plan Update Greenway Outdoor Downtown Denver Master Plan Las Vegas, NV Open Spaces Red Hook, NY Trail Master Analysis Plan Oxnard Parks and Recreation Master Plan (ongoing) Charleston County SC Seattle, WA Trails Upgrade Greenbelt Plan Update Plan Greensboro Parks and Recreation Comprehensive Jamestown, TN Parks, Castaic, CA Multi -Use Trails Master Plan Recreation and Greenway Plan Comprehensive Planning 3 Project Team Team Structure City of Fayetteville LW�-imik I Design Workshop Eric Leshinsky, Project Manager Kurt Culbertson, Principal In Charge Anna Laybourn, Senior Planner Conners Ladner, Landscape Architect Community & Key Stakeholders ETM Associates, Operations + Maintenance Tsz Ting Liu, Operations + Maintenance Specialist NRC, Public Survey Erin Caldwell, Public Survey Specialist Alta Planning, Trails+Accessibility Daniel Ashworth, Trails + Accessibility Specialist The Recreation Program Analysis and Plan component of the project scope will be led by Design Workshop Project Manager Eric Leshinsky in coordination Principal -in -Charge Kurt Culbertson and other Design Workshop core staff, as well as Tsz Ting Liu from ETM Associates. The Fees and Charges Study component of the project scope will be led by Tsz Ting Liu from ETM Associates in coordination with Project Manager Eric Leshinsky and Principal -in -Charge Kurt Culbertson. Information regarding the qualifications of these team members can be found on their respective resumes. .. -. •► Fay; 4 Resumes Education PhD, Edinburgh College Art Kurt Culbertson of Master of Business Administration PRINCIPAL -IN -CHARGE, FASLA, AICP, LEED' AP in Real Estate, Southern Methodist University Kurt is a recognized leader in the field of evidence -based design and the Bachelor of Landscape application of metrics and performance measures to planning and design Architecture, Louisiana State projects. This cutting edge approach which addresses not only environmental University performance but the community, economic and cultural performance of the Licensure and Certifications built environment, has earned notable recognition and accolades from the Licensed Landscape Architect: American Planning Association, Urban Land Institute and the American Society Alabama, Colorado, Louisiana, of Landscape Architects. He is a Fellow of the American Society of Landscape Nebraska, New Mexico, South Architects, the American Institute of Certified Planners, and the Forum for Carolina, Virginia Urban Design. In 2016, he was awarded the ASLA Medal, the society's highest honor, for lifetime achievements in the profession. Ar7nerican Institute of Certified Planners CDT Certification Selected Project Experience LEED°AP Oxnard Park & Recreation Master Plan - Oxnard, CA Kurt guided the City of Oxnard in planning parks, recreational facilities and Professional Affiliations beaches over the next 20 years. The plan will be a visionary document and American Society of Landscape a practical guide grounded in the diverse interests and needs of the local Architects community. Fellow American Planning Vancouver Parks & Recreation Master Plan - Vancouver, BC Association The Master Plan will envision parks and recreation services that offer equity, Fellow National Trust for Historic reduce barriers, and provide excellent experiences for the public within the Preservation constraints of population growth, changing demographics and increasing land/ Urban Land Institute development costs. University Development & Lady Bird Johnson Wildflower Center - Austin, TX Innovation Council The University of Texas at Austin Lady Bird Johnson Wildflower Center initiated Forum for Urban Design a Gateway Master Plan. The plan will envision a new physical framework to help Fellow World Presidents' the Center accomodate Austin's growing population. Organization Story Mill Community Park - Bozeman, MT Design Workshop partnered with The Trust for Public Land to design a 55 acre park adjoining the historic Story Mill in Bozeman, Montana, creating a community gathering area rich in wildlife habitat and active recreation opportunities. .5 i1 r1Y t'S ss- e-. _"Law Education Eric Leshinsky Master of Architecture, Rice University Bachelor of Arts, Political Science & PROJECT MANAGER, LEEDO AP, SITESO AP Economics, Columbia University Licensure and Certifications LEED Accredited Professional, 2008 SITES Accredited Professional, 2017 Professional Affiliations ULI Austin, Master Planned Communities Council Ecology Action, Board Member Recent Speaking Engagements 2019 Texas Land Trust Council Conference "Conservation Urbanism" 2019 APA Texas Conference "Engagement in Broad Spectrum: Reaching the Underserved" 2017 ASLA Texas Conference "Coastal Heritage Preserve: Restore and Activate an Extraordinary Landscape" 2017 Association for Community Design Conference "Designing for Ecological Literacy" 2016 Texas APA Conference "Planning for a Low Impact World" 2016 ASLA Texas Conference "Galveston's Coastal Heritage Preserve: Perspectives on Ecosystem Design and Place -making" Eric is a planner and urban designer who focuses on master plans for parks, trails, and communities involving significant public realm investment. With a background in both architecture and conservation, Eric brings a diverse skillset grounded in an appreciation for place, community -based design process, and an ability to work between disciplines on complex projects. He maintains an active interest in cultural landscapes, place -making, and regional ecological issues, and often seeks out opportunities for projects that can help re -frame the relationship between cities and their natural and cultural heritage. His career began with the Trust for Public Land where he organized campaigns to protect valuable natural resources and historic sites, or promoted unique development scenarios, in a variety of sensitive contexts. He has worked closely with clients ranging from stewardship organizations to communities to municipalities to private developers, and holds a great understanding of how communities can better leverage their natural features and cultural resources. Selected Project Experience Park -Smart Precinct 1 Plan — Harris County, Texas* Eric served as project manager for this ambitious equity -driven parks and trails master plan focusing on the most underserved communities of metropolitan Houston. The project included a robust civic engagement effort and analysis of existing park system for a population of over one million residents. Landa Park & Arboretum Master Plan — New Braunfels, Texas* Eric served as the project manager for the first master plan in the 80 year history of this beloved park that serves as the civic heart of New Braunfels. Lady Bird Johnson Wildflower Center — Austin, Texas Eric is serving as a planner on the team for the Strategic Framework Master Plan project currently underway at the LBJ Wildflower Center where his work has focused on the stakeholder engagement process. Lower Richland Tourism Plan — Columbia, South Carolina* Eric was the project manager for a tourism plan that provided a framework *previous firm experience for Lower Richland County to leverage its natural and cultural resources, particularlyits proximity to Congaree National Park, for greater economic benefit. 6 Education Master of Urban and Regional Planning, Ohio State University Bachelor of Science in Environmental Design, University of Minnesota Accreditations I Certifications The Effective Facilitator National Charrette Institute American Institute of Certified Planners Professional Affiliations American Planning Association Selected Honors 2017 APA Small Town Rural Areas Honor Award, Carbondale Parks Plan 2016 APA Colorado Honor Award for General Planning: Colorado Springs Park System Master Plan 2015 Award of Excellence for a Comprehensive Plan: Adams County Open Space, Parks and Trails Master Plan. APA County Planning Division 2014 Award of Excellence in Research ASLA: Finding Connections to the Outdoors for Youth Families in Larimer County Resumes Anna Laybourn SENIOR PLANNER, AICP Anna takes a holistic view for integrated thinking for parks, recreation, trails, and open space conservation planning informed by her background in City and Regional Planning and natural resources management. She seeks a profound understanding of the people that she plans for and takes a special interest in engaging the public in innovative planning and design process. Anna has served as the lead on a variety of Master Plans for parks, recreation, open space, and trails projects. Some of the topics she has helped communities strategically address are: community health and wellness, infusing nature in the city, local food systems, drought tolerant parks, funding sources and sustainable finance, regional trail connectivity, innovative youth outdoor programming, special events and festival planning, volunteering, visitor services, parks and open space tax voter support, mountain recreation opportunities, and more. Selected Project Experience Colorado Springs Parks & Rec Master Plan — Colorado Springs, CO The plan includes recommendations for improvements and expansion of the current system including capturing tourism opportunities, proposing new events and programs, funding source options, and recreation program provisions. South Suburban Parks & Rec Master Plan — Centennial, CO The team worked to develop a 10-year strategic and master plan for the District. To date, DW has facilitated focus group meetings and workshops with over 150 stakeholders to determine the community's priorities. Adams County Parks & Trails Master Plan — Adams County, CO 2012 The Pierre L'Enfant International Led the planning process to create a county -wide plan for natural resource Planning Award: Petra Region preservation, outdoor recreation, nature education, wildlife habitat protection, Conservation and Tourism Plan: farmland conservation, trail networks and land acquisition. Jordan 2011 Excellence Award - Sustainability Arvada Parks, Trails, & Open Space Master Plan — Arvada, CO APA Colorado: Douglas County Open The team analyzed future parks and programming needs as the community Space Priorities Plan approaches build -out along its western edge, eastern infill development near Olde Town, and along three commuter rail stations. Resumes Education Bachelor of Landscape Architecture, Conners Ladner Louisiana State University LANDSCAPE ARCHITECT Accreditations ( Certifications Licensed Landscape Architect: Texas Conners Ladner is a professional Landscape Architect in the Austin office of Design Workshop. Prior to joining DW Austin in 2013, Conners spent 3 Selected Honors years designing parks at the Brooklyn based firm Michael Van Valkenburgh 2014 Award of Excellence for Houston Associates. As project manager and lead designer, Conners has received Arboretum & Nature Center, Texas ASLA multiple national and state awards in the realm of nature centers, parks, open space and public environments. Most recently, Conners has served as Honor Award for Houston project manager for the master planning and construction documentation Arboretum &Nature Center, Planning Arboretum of the Houston Arboretum & Nature Center. Through research, analysis and and Analysis National ASLA communication, he strives to formulate a creative design response to parallel 2014 Award of Excellence in Active the inherent beauty of each site. Design for Blue Hole Regional Park, Center for Active Design Selected Project Experience Moncus Park Master Plan and Design — Lafayette, LA Working with thousands of stakeholders, the Park capitalizes on the unique topography, respects the adjacent neighbors and provides both visitors and citizens alike a place that they can call "theirs". Conners is the landscape architect for the 100-acre tract featuring a new 3-acre pond for stormwater management, a kayak dock and launch, boardwalk, wetland restoration, farmers market space, parking, dog park and mini -golf. Lafitte Greenway Master Plan and Design — New Orleans, LA Design Workshop was hired to plan and design a greenway for a mostly derelict stretch of land connecting Mid -City, Treme, the French Quarter and Lakeview, in New Orleans, Louisiana. The project included designing a three-mile greenway and creating a corridor revitalization plan for all land within a 1/4 mile of the greenway. As project manager, Conners assumed responsibilities for quality control and design input. Houston Arboretum and Nature Center — Houston, TX Conners led the planning process to create a county -wide plan for natural resource preservation, outdoor recreation, nature education, wildlife habitat protection, farmland conservation, trail networks and land acquisition. Resumes _O b Education Bachelor of Science in Environmental Tsz Ting (Desiree) Liu Planning and Design, Landscape Architecture Concentration; Rutgers OPERATIONS & MAINTENANCE SPECIALIST University, New Brunswick, New Jersey Desiree is a project manager with over ten years of experience in public space management. Her work encompasses a wide range of projects, from Recent Awards and Honors small scale urban parks to large scale public space and planning efforts. New Jersey Chapter American Society Desiree's research and analysis provides clients with a clear understanding of of Landscape Architects Chapter existing issues and offers viable solutions with which to prevent and resolve Award for Discovery Green Operations problems that may arise given the complex nature of designing and managing and Maintenance Plan, Houston, public spaces. Her work addresses a full spectrum of unique constraints and Texas challenges that public spaces present. These elements have included economic Urban Land Institute Urban Open feasibility studies, development of program calendars, analysis of special events Space Award Finalist for Canal Park, needs and their impact on the landscape, long-term landscape maintenance Washington, D.C. plans, facility recommendations, and consultation with regards to park Recreation Program Analysis and Plan, amenities, such as food concessions and restrooms. Fees and Charges Study (Client Info) Colorado Springs Park System Master Selected Project Experience Plan Greensboro Parks & Recreation Master Plan & Maintenance Management Kurt Schroeder Plan —Greensboro, NC kschroeder@springsgov.com In conjunction with the Master Plan, ETM developed a thorough Parks and 719.385.6555 Recreation Management Plan that included reorganization strategies and Bentonville Parks & Recreation Master focused goals to accomplish over the short and long term. Plan David Wright VanPlay: Vancouver Parks Master Plan — Vancouver, BC dwright@bentonvillear.com For this ongoing project, ETM is developing benchmark analyses and analyzing 479.464,7275 the current capacity and offerings of the department. South Suburban Park & Recreation Colorado Springs Open Space Master Plan — Colorado Springs, CO District Master & Strategic Plans Hanna Operational and organizational recommendations were made for the Rob Rob @ssprd.org department and potential alternative revenue sources were explored. rhan303.798.5131 Moncus Park at the Horse Farm — Lafayette, LA ETM is working with the design team and the newly -developed non-profit to identify their future needs for managing the park, encompassing both the maintenance/operational needs and the programming and revenue needs. 9 Resumes Education Master of Science in Public Health, University of Colorado Bachelor of Arts in Sociology, Wheaton College . w000rt •wro+, onMa, mo., an i..,n eoe wn;• eee w.<aevamni..ie. a,ne wmo� a.t<ro.n w.a Erin Caldwell PUBLIC SURVEY SPECIALIST Erin has a wealth of analytic experience and can help you choose what is most appropriate for your project; whether simple (such as descriptive statistics and cross tabulations) or more complex (such as hierarchical linear modeling, reliability and validity testing or factor analysis). Erin oversees survey research and evaluation projects on a variety of topics including parks and recreation, transportation, health and education; manages large, multi -site, multi -year projects; develops project design and data collection instruments; writes reports with focus on meeting client information needs; makes presentations of project results to clients, including management staff and elected officials; conducts and attends client meetings; provides trainings; designs new business proposals; mentors and supports co-workers in various capacities. Selected Project Experience Green Valley Recreation Survey Alexandria Parks and Recreation Needs Assessment Survey Incline Village General Improvement District Community Services Plan Survey City of Boulder: Mountain Parks and Open Space Survey Fort Collins Natural Areas Resident Survey City of Boulder Valmont Park Survey South Suburban Park and Recreation District Community Survey Colorado Springs Parks, Recreation and Cultural Services Survey Apex Park and Recreation District Survey Evergreen Park and Recreation District Survey Clearwater, FL Parks and Recreation Survey Adams County Open Space, Parks and Trails Resident Survey a Resumes erR, P d �k'� Education MLA, University of Pennsylvania, Daniel Ashworth 2004 T RAILS & ACCESSIBILITY SPECIALIST BLA, Mississippi State University summa cum laude, 2002 Daniel is a Professional Landscape Architect and Certified Planner who designs BS, Landscape Contracting & active and livable communities while working hard to see those visions become Management, Mississippi State reality. His professional experience bridges the divide between landscape University summa cum laude, 2002 architecture and planning, bringing the two together. Daniel's professional Licensure and Certifications interests are multimodal transportation, urban design and planning, and public Professional Landscape Architect in spaces. the state of: AR, AL, FL, SC, TN Certified Planner AICP #023581 Selected Project Experience Professional Affiliations Medical District Streetscapes—Memphis, TN American Society e` Landscape The Memphis Medical District Streetscapes were completed as an interim Architects design phase in the tactical urbanism spectrum. The goal of this project was to take existing street space and rebalance it towards better accommodation American Planning Association for pedestrians and bicyclists, using more cost-effective methods than moving American Institute of Certified street curbs. Daniel served as Project Manager on this effort to compile Planners construction documents for the interim improvements Congress for the New Urbanism West Ashley Greenway & Bikeway —South Carolina Presentations On this trails master plan project, Daniel led the charrette-based project team to "Memphis Medical District provide a master plan vision for the West Ashley Greenway and Bikeway. The Streetscapes" Bike Walk Tennessee's two major guiding principles for the plan were to give bicyclists and pedestrians 2018 Tennessee Bike Walk Summit, the priority at street crossings, and to make the trails safe, welcoming and Nashville, Tennessee, June 2018 beautiful. "Engaging People, Art and Public Memphis 3.0-Memphis, TN Space via Tactical Urbanism" panel Daniel is serving as Project Manager for Memphis 3.0, a comprehensive plan with Jonathan Flynt, Cat Pena, update that outlines a new direction for Memphis and includes strategies for and Dane Forlines, Smart Growth enhancing land use, transportation, environment, city systems, growth and America's Intersections 2018, prosperity, neighborhoods, and civic capacity. Nashville, Tennessee, April 2018. Plan West Ashley —South Carolina In the West Ashley district of Charleston, Alta was part of a team to vision plan for land use, environment, and mobility. Daniel worked on the mobility framework, area studies, and public engagement during the charrette week. a Diverse Programs Design Workshop has a fifty year track record of planning and designing parks, trails, greenways, and other civic spaces with innovative and dynamic programs that reflect the communities who use them and in many cases helped to plan them. p;, E The renovation of Austin's historic Republic Square was designed to accomodate a full calendar of programming and events year round. The master plan for the Lafitte Greenway in New Orleans provides a flexible guideline for redeveloping an abandoned railroad corridor into an active public commons that now connects over twelve different neighborhoods. . 12 Diverse Programs 4fa d�� The Master Plan for Hackberry Gully in Mont Belvieu, TX, includes a variety of innovative programs for activating a stormwater detention basin in close proximity to several new residential subdivisions. ♦ u�y�� r d 41 hL Recent enhancements to the Houston Arboretum and Nature Center as part of major restoration effort have expanded activity and interest at the site to a more diverse visitor base. Strategies for integrating nature play are common in our work including this example at Blue Hole Regional Park in Wimberley, TX. Design Workshop is dedicated to creating Legacy projects for our clients, society, and the well-being of our planet. Design Workshop is an international design studio integrating the fields of landscape architecture, urban design, planning, economics and engagement. Since the first 'Workshop' in 1969, the firm continues to innovate with each generation, informed by changing economic context and the natural systems impacting our communities. A community of designers, landscape architects, planners and strategists, we share a deep commitment to improving social equity and environmental justice through design. As our methods evolve in response to new, complex challenges, our conviction to value -based design remains constant. We design for people — not just today but for future generations. Whether designing a private garden, a campus within a fragile ecosystem, or developing the vision for a 21st century park, we strive to foster connections between people while creating meaningful, distinctive places. Our Legacy In the changing world in which we live, achieving a balance of resiliency and stewardship remain central to our work. Our approach includes four guiding elements-- Environment, Community, Art, and Economics. We call this process DW Legacy Design°. Environment We are stewards of the environment and champions for a sustainable future. environment tyt DW Legacy Design$ Community An inclusive engagement process is critical to (re) building the social fabric of the community. Economics Projects must be financially sustainable to last generations. We need to consider market reality and return on investment. Art Art is an integral part of the human experience; it challenges assumptions and provokes thought while revealing beauty and meaning. �.a DW Foundation 36u+ DESIGN + uv �rrt+c ra, PLANNING AWARDS THE WORKSHOP 13 + WE SKETCH. Precedent WE MAKE MODELS. DW Projects published l>r WE BUILD PROTOTYPES. the Landscape Architecture F Foundation-` STUDIOS -----� WITHIN THE U.S. t; r 15 Team Experience NRC Years in Business 25 Years Services Offered Public Survey Park Survey Survey Research ETM Associates Years in Business 22 Years Services Offered Landscape Architecture / Public Space Design Public Space Management Project Management Alta Planning Years in Business 22 Years Services Offered Accessibility Trail Design Planning Why This Team? Our team's national experience in designing and implementing successful park projects combined with our local knowledge allows us to help guide Fayetteville Park System Strategic Plan through to implementation. Our combined skill set in planning, site design and project delivery will ensure that you receive the highest level of service possible. National Research Center, Inc. (NRC) is a leading survey research and evaluation firm focusing on the information requirements of the public sector, including local governments, non-profit agencies, foundations and more. We are a highly skilled team of social science researchers performing a full range of quality services to help organizations measure their effectiveness and understand the perspectives of their residents, employees, clients and other stakeholders. ETM ASSOCIATES, LLC specializes in Public Space Design, Public Space Management and Project Management. The firm is concerned with all aspects of public space and sees design, implementation and ongoing management as a continuum of related professional activities. Since our founding in 1997, we have earned a national reputation as a firm for practical and creative solutions to public space management issues. ETM has experience as an operations and maintenance subconsultant on a wide range of design projects and project scales, including urban parks and plazas, waterfront parks, regional parks, and master plans. We have also worked with numerous institutions on public and private projects, as well as system -wide planning initiatives and designs. Our background in landscape architecture gives us a unique perspective in addressing the challenges of each project and actively collaborating with each project team. Alta's landscape architecture and parks planning practice focuses on linking open space through greenways and using the public right- of-way to create places for people. Our services include visioning, alternatives analysis, property acquisition strategies, maintenance and management plans, accurate cost estimation, and funding action plans. We are experienced with addressing technical and community issues and objectives associated with pathways and regional trails, such as seeing that applicable standards are met, the intended users are well -served, conflicts and impacts are avoided, and end -user and stakeholder feedback is incorporated throughout the planning and design process. 16 Colorado Springs Parks, Recreation, and Trails Master Plan Colorado Springs, CO 2014 Survey Examples Nathional Research Center, Inc. (NRC) will spearhead the citwide public survey effort. Electronic examples are attached on flash drive. The Parks, Recreation, Trails and Open Space Master Plan helps guide the City in the planning, management, programming and funding of all the parks, trails, and open space within the City of Colorado Springs. The update to this Master Plan is an opportunity for the City to understand the values of citizens and anticipate future needs. The planning process will result in a document that will describe a long-term vision with recommendations that will guide city decision - making. To understand the public's perspectives and preferences, the Colorado Springs Parks, Recreation and Cultural Services Department commissioned a scientific survey of Colorado Springs residents. The survey was mailed to 1,600 randomly selected households in Colorado Springs in February 2014. Recipients completed a total of 252 surveys, providing a 16% response rate and a margin of error of plus or minus six percentage points. The survey results were weighted to reflect the demographic profile of all Colorado Springs residents. South Suburban Parks and For their 2016 "Planning Year," South Suburban Park and Recreation Recreation Strategic and District (SSPRD) commissioned a survey of District residents to Master Plan capture community opinion about use of District offerings and opinions Centennial, CO on actions to take in the future. All households located in the South 2016 Suburban Park and Recreation District boundaries were eligible to be a part the survey; 1,800 were selected at random to receive the survey. A total of 327 completed surveys were returned, for a response rate of 18%. Typical response rates for a survey of this type are between 15% and 25%. 17 Work Plan Work Plan Phase I: Establish a Foundation of Understanding Task 1.1 Project Startup Design Workshop utilizes a Strategic Kickoff (SKO) workshop to effectively launch projects and organize the team of key staff members and consultants The purpose of the meeting will be: • Define roles, responsibilities and communications procedures • Confirm a detailed project schedule and document review process • Identify City resources that may be useful to the plan creation process • Pinpoint topics for additional research and evaluation conducted by the City, particularly the "Imagine Tomorrow's Parks" engagement process. • Discuss coordination with the ongoing Fayetteville City Plan 2040 planning process and other recent planning studies including the Active Transportation Plan, the Cultural Arts Corridor, the Fayetteville Mobility Plan, and the Welcoming Fayetteville Plan. • Establish project goals and desired outcomes • Understand critical success factors of this project • Collect existing plan documents and reports related to this plan • Review, evaluate, and modify and/ or recreate the current Mission and Value Statements and Organizational Values The following products will be delivered: • Discuss the work already • Meeting agenda and meeting notes "N" • One -day facilitated workshop by Design Workshop leadership team members • Detailed project schedule • Internal communication plans • Critical success factors and project goals documentation • Stakeholder and Public Involvement Plan • Draft Mission, Value Statements and Organizational Values Task 1.2 Inventory and Analysis of Service Areas The team will update Fayetteville's park, trail, and open space inventory descriptions and compile mapped locations by collecting information from City staff and for the surrounding influence area. Recreational program information and offerings will be added to this inventory. Map GIS data will be collected from the City to serve as base maps for the project. We will also gather relevant plans from nearby public trails and open space properties that are managed by other agencies or private entities in order to gather an understanding of the relationships and potential opportunities that may exist. The team will study the spatial distribution and service area analysis based on travel routes and travel barriers already conducted by the City and if needed will expand on the analysis. This analysis will be utilized to identify gaps in the locations of existing 18 and planned parks and trails to serve the population. The following products will be delivered: • Inventory analysis organized by property with acreage and amenities (pdf format document) • Geographically referenced existing and proposed parks, trails, natural areas inventory base mapping (GIS files) • Spatial distribution and service areas mapping of coverage and gaps • Narrative summary of existing parks, recreation, programs and trails and possible gaps Task 1.3 Data Collection, Plan Review, Standards and Policy Analysis The Design Workshop team will review relevant past plans and studies identified by City staff and identify elements to include in the Master Plan and Strategic Plan creation and items that will require efforts to update. Existing policies, fee structure, funding sources, budget, capital improvement plans and organizational structure information will be collected and summarized in a technical memo. We will conduct a meeting with City staff to understand the implementation successes and shortfalls of past plans and efforts to better understand the feasibility for future recommendations. The following products will be delivered: • Standards, policies and finances technical memo • One (1) meeting with city staff Task 1.4 Demographic Analyses and Recreation Trends Research The Design Workshop team will review all demographic analysis already conducted by City staff and augment the analysis if necessary to best understand and communicate the market served in Fayetteville. Through the analysis, we will distinguish customer groups, determine changes occurring in the region, and assist in making proactive decisions to accommodate those shifts. The demographic analysis will be based on US Census information, the City Plan 2040, and market Work Plan research data including historical trends and future projections. From the demographic analysis, sports, recreation, and outdoor trends are applied to the local Fayetteville population to assist in determining the potential participation base within the service area. For the sports and recreation trends, we leverage industry knowledge from our experience working nationally in many comparable markets to Fayetteville, participation trends from the applicable professional associations such as NRPA, and additional research. The following products will be delivered: • Community profile summary and charts • Trends report 0 Relevant past plans summary 19 Work Plan Task 1.5 Park Classifications and Level of Service Analysis The consultant team will work with City staff to review and confirm, modify or add to existing facility and park classifications, and preferred level -of- service standards for all park sites, trails, open space amenities and indoor and outdoor facilities. These classifications will consider size, population served, length of stay, and amenity types/ services. Facility standards include level of service standards and the population served per recreational facility and park amenity. Any new or modified classification or standard will be approved as required. These are based on regional, statewide or nationally accepted parks and recreation standards, as well as the ETM Associates' national experience and comparison with peer/survey agencies, adapted based on the needs and expectations of the Fayetteville community. City inventory data of amenities (playgrounds, ball fields, trails, natural areas, special facilities, etc.) will be utilized to assess the current capacity of your system. Recreation services and programs will also undergo level - of -service scrutiny to understand current capacity of the community as a whole. We recommend in the community engagement steps that focus group meeting be held to identify partnership opportunities, gaps in programs and overlaps in services. Additional follow up conversations may be needed to complete an inventory of program offerings and analyze how these services meet or fall short of community needs and desires. The following products will be delivered: • City recreation amenities inventory service level assessment memo • Recreation services and programs evaluation memo Task 1.6 Comparable Community Benchmarking Study Design Workshop will work with City staff to select up to four (4) comparable communities of similar characteristics that will provide useful benchmarks. While understanding how your community compares to others is useful in providing context, we understand this information must also consider the community values and priorities. We will utilize responses from the Citywide Survey to understand actual desires and needs. For example, we have found that some communities demonstrate higher demand for baseball fields than national standards, while other communities show higher demand for mountain biking trails. We have found that measuring comparable community benchmarks for those elements that your community values can be more useful than applying nationally accepted standards for aspects that do not necessarily reflect the values, location or general demographics of your community. Our team will complete a benchmark analysis to compare the City of Fayetteville to other relevant peer agencies including those both nearby and nationally. Our team will work with City staff to identify the key metrics to be surveyed and analyzed, as well as the benchmarked communities. Common metrics include park and facility inventories, budgets, fees, staffing, and policies. Standards, fees, and funding sources vary throughout all communities, even within the same state. We will identify points of comparison for other similar sized regional cities in Arkansas or adjacent states that might indicate to Fayetteville some approaches that have received support in comparable places. The team will assist with the preparation and entry into the National Park and Recreation Association (NRPA) Park and Recreation Operating Ratio and Geographic Information System (PRORAGIS) if desired. • Comparable community 20 benchmarks charts and summary Task 1.8 Natural Areas Assessment Fayetteville has natural areas and environmental resources that have been conserved and are valued assets to the community. The future of natural areas and conservation will require evaluation of the landscape and resources and how they might contribute to the overall network. A set of overlay maps will be created to identify lands that have the potential to be conserved as open lands. Design Workshop will identify data collection needs and possible resources based on knowledge of natural resources and land characteristic GIS data availability. Currently Protected Lands: County, State and municipal mapping of parks, trails, school grounds, other open spaces, state and federally owned/managed lands, conservation easements, and restricted subdivision lands. Development restricted lands surrounding oil and gas wells. 2. Accessibility and Distribution: roads, trails, bikeways, sidewalks, trail head locations, recreation facilities, residential addresses and neighborhood boundaries, and topography I Growth Pressures: land uses, parcels, developed areas and structures, major roadways, utilities, public amenities, zoning and land use, growth trends, and proposed future development 4. Natural Areas and Cultural Resources: land cover, open space, wildlife habitat, vegetation, visually significant landforms/ geology, soils, agricultural land, riparian areas, wetlands, lakes and water bodies, floodplains, historic and archeological resources These mapping resources will be used to create a series of analysis maps that will inform the decision - making and identification of high - priority land parcels for preservation. Such analysis will include: • Potential linkages and connections to existing open space and trails • Size of potential preservation parcels and land ownership • Visual quality of lands for scenic and iconic landscape features • Wildlife resources, natural areas, and critical habitat • Growth trends and community separators • Public access lands The following products will be delivered: • Maps to be utilized in public engagement activities • Map atlas in pdf print -ready format • Parcel listings of properties for potential acquisitions or new development dedication Task 1.9 Progress Reporting and Parks and Recreation Advisory Board Meetings Work Plan Every project phase shall involve project management from Design Workshop's Principal -in -Charge and the Project Manager. Design Workshop strives to ensure quality through clear communication and dialogue with our clients and amongst our team. We believe progress meetings with City staff, conducted via GoTo Meeting, should be held bi- weekly throughout the course of the project We anticipate the consultant team should participate in three meetings with the Fayetteville Parks and Recreation Advisory Board at key project milestones. Additionally, materials will be provided to City staff to encourage updates be provided to the Board throughout the process. The following products will be delivered: • One copy of all completed or partially completed work, three days prior to progress meetings 21 Work Plan • Bi-weekly progress meetings via GoTo Meeting documented with a meeting record issued by the Project Manager. • Monthly percentage complete project report by task. • Three (3) Parks and Recreation Advisory Board meetings over the course of the project. PHASE II: CREATING A SHARED VISION Task 2.1 Public Engagement and Communication Plan The Design Workshop team will develop a public outreach plan including the preparation of a stakeholder analysis matrix. As part of this, we will categorize the groups that will be engaged as stakeholders in the project process. Discussion of these stakeholders will begin with the kick-off and identify the optimum role for these groups within the project. Ultimately, we will work with City staff to develop a stakeholder engagement plan document that includes identification of the stakeholders, contact information, scheduled meeting dates, and information distribution methods, and responsibilities. The following products will be delivered: • Stakeholder analysis matrix • Stakeholder communication plan • Meeting invitations Task 2.2 Focus Groups and Stakeholder Interviews We anticipate conversations with individual stakeholders will be needed early in the process to gain a detailed understanding of the history, current conditions, and future plans. We will want to hear from a variety of perspectives and facilitate a dialogue between different groups to discuss various ideas. We anticipate meetings will be needed with the following stakeholder groups, but will determine the actual topics and participants with City Staff at the project kick-off meeting: • Growth and Future Neighborhood Development: developers and Community Development leadership, County and City leadership, Chamber of Commerce • Program Offerings: program providers and public land managers • Youth Recreation: school administrators, health care providers, child care providers, 4-H • Recreation and Events Programming: recreation clubs and community organizations, visitor services • Funding and Financing Options Evaluation: City and County staff The following products will be delivered: • Focus group meeting agendas and meeting notes • Two (2) days of facilitated meetings Task 2.3 Citywide Statistically -Valid Community Survey The Park System Strategic Plan will best meet the needs of the community with the use patterns, values and vision of a broad representation of its 22 members understood. Gaining this representational input requires targeting input from citizens that typically do not participate in planning processes or who may not currently be the primary user group of parks and recreation facilities. A citywide community survey, designed by our Public Survey Specialist NRC and distributed widely, will help to achieve a more representative sampling of citizen opinion. We will work with City staff on the developing the outreach strategy to ensure a statistically- valid response including representation including from the Hispanic/Latino community and other racial and ethnic minority communities. We will also create the online survey in Spanish to ensure this representation. The following products will be delivered: • Draft survey questions and revisions based on City staff review • Survey distribution plan • Data analysis and tables documenting responses • Electronic dataset of survey results Task 2.4 Community Workshop #1: Visioning Our team of experienced facilitators will lead in-depth discussions and facilitated listening sessions with a broad cross-section of the community to ensure interactions lead to clear community direction and understanding. The findings from the Citywide Community Survey will be presented at this meeting to provide insight into overall community needs and priorities and build upon initial responses. We will utilize instant feedback keypad polling to quantitatively identify concepts that receive the most support. Following the presentation and keypad polling, the meeting will break into small groups to review base maps and indicate locations of desired amenities, trails and programs. Facilitated discussion of aspirations will aid the process in understanding the various elements that citizens feel are important to a long-term vision. We will gather input focusing on the following: • Further develop an understanding of community values expanding upon those identified in the Citywide Community Survey related to the locations of recreation, parks, open space and trails • Assess community values towards existing and potential resources within the community and region so these variables may be weighed in mapped form • Identify site -specific trade-offs regarding resource conservation and recreation opportunities The meeting presentation and materials will be formatted for inclusion on the City website and the keypad polling questions will be made available on the City website for Work Plan those unable to attend the meeting to provide input. The following products will be delivered: • Meeting invitation lists, announcement materials, and advertisement plan • Meeting agendas • Base maps, exhibits, and materials needed to provide and collect information at the workshop • Meeting summary notes • Formatted meeting materials provided for addition on the City website • Documentation of the meeting conclusions and outcomes Task 2.5 Area Workshops and Pop -Up 23 Work Plan Surveys To augment the reach of Workshop #1, we will work with City staff to identify up to six (6) locations across the city for additional workshops and pop-up surveys. These events are intended to reach additional audiences and might include appearance at civic association meetings, public events, or popular civic spaces. These events will use the same engagement materials from Community Workshop #1, updated if needed, and will be staffed by Design Workshop team members and/or City staff. The following products will be delivered: • Announcement materials and advertisement plan • Meeting agendas • Base maps, exhibits, and materials needed to provide and collect information at the workshop • Documentation of the meeting conclusions and outcomes Task 2.6 Community Workshop#2: Draft Concepts and Recommendations The purpose of this meeting is to capture community input on the prioritization of recommendations and refinement of the plan concepts. The potential sequence of implementation for land acquisitions, development of parks, trails, open space and recreation facilities along with maintenance and renovation of parks, trails and recreation facilities will be refined based on community input. We will use prioritization exercises such as participatory budgeting, impact vs. urgency keypad questions and other strategies to understand and weigh the priorities of citizens. This will also be an important meeting to share our findings on the feasibility, partnerships and trade-offs evaluation. The following products will be delivered: • Announcement materials and advertisement plan • Meeting agendas • Base maps, exhibits, and materials needed to provide and collect information at the workshop • Meeting summary notes • Formatted meeting materials provided for addition on the City website • Documentation of the meeting conclusions and outcomes Task 2.7 Community Meeting #3: Draft Plan Release A draft plan presentation will be provided to the public prior to finalizing and adopting the plan. The plan will also be made available on the City website to gather final comments. The meeting will encourage input in the final refinement of the plan as well as serve as a celebration of the project's conclusion and acknowledgment to efforts of the participants. The following products will be delivered: • Announcement materials and advertisement plan • Meeting agendas • Plan presentation boards • Meeting materials provided for addition on the City website • Documentation of the meeting conclusions and outcomes PHASE III: EVALUATION OF CONCEPTS AND DEVELOPMENT OF RECOMMENDATIONS Task 3.1 Park, Trails, Open Lands, and Recreation Program Strategies Development Evaluation of the long-term sustainability of various strategies and recommendations will be conducted within this step. Once evaluated through the stakeholder and public engagement process, staff and board input, the recommendations and infrastructure renewal with associated capital expenditures will be organized in a prioritization matrix based on community needs. Park Development Design Standards to optimize the useful life will also be developed to provide 24 cost, political support, and community needs. The following products will be delivered: • Draft policies and standards recommendations • Plan concepts and alternatives map exhibits Task 3.3 Operations, Maintenance, and Staffing Plan Our team member ETM Associates will update and/or establish operational and staffing standards for the full operation of the system. This will include maintenance standards, staffing levels needed for programs, technology requirements, customer service requirements and administration based on established and agreed upon outcomes. The team will evaluate governance of parks and functions in the overall Work Plan structure with recommendations on how to operate in the most effective functional and efficient manner. ETM Associates will conduct a work session with key management staff on what they consider to be core essential services, important services, and value-added services based on observations, individual interviews, focus group interviews and operating practices. The focus will be on whom the services are provided to, for what purpose, for what benefit, and for what cost. The following products will be delivered: • Draft recommendations memorandum Task 3.4 Functional Organizational Structure Using a business -oriented approach with integration of industry best management practices, our team ♦ ';_'i 1 4i .. - t ti. • ,c tom+. SF'� __: T,� -"?L �;�I►.'...'.5 - ' recommendations that enhance long- term efficiencies and resiliency. The following products will be delivered: • Draft strategies narrative memo • Plan concepts and alternatives map exhibits • Park Development Design Standards • Trail Design Standards Task 3.2 Policy and Standards Recommendations The evaluation of city policies, standards and the completed gap analysis will be utilized to prepare a set of draft recommendations. A listing of a wide -range of potential approaches will be provided to vet the feasibility based on the associated ,. - � ? i ♦fie `'i 25 Work Plan partner ETM Associates will assess the feasibility of the realignment of staffing structures to create more efficiency. This will help enhance the organizational infrastructure through a more efficient design where appropriate that is functionally based. The following products will be delivered: • Draft recommendations (memorandum) Task 3.5 Program Services Inventory and Assessment This assessment will review how well the department aligns itself with community needs. The goal of this process is to provide recreation and cultural program enhancements that result in successful, innovative, and mission -oriented recreation program 8� t offerings. The process includes analysis of the following programming aspects: • Age segment distribution • Lifecycle analysis • Core program analysis and development • Facility Gaps • Best Practices from similar and comparable agencies • Similar provider analysis/duplication of services • Review of program development process • Service systems and agency support needed to deliver excellent service • Program Innovation Cycle • Standards and Performance Measures Ultimately, the outcome of the process will be the creation of a dynamic recreation program plan that results in increased registration, drives customer retention and loyalty, improves customer satisfaction, and increases revenues. Additionally, it will help focus staff efforts in core program areas and create excellence in those programs deemed most important by program participants. Data provided by the City will be used to analyze current use of park land, recreation facilities, recreation programs, and other services. Prior year data may be used to uncover trends in use and participation, and when synthesized with demographic and recreation trend findings, can inform future projections for specific aspects of programming and site utilization. This analysis will include the type of program, user group, and ages of persons served, and analyze attendance levels, markets served, and locations of program offerings. As part of this analysis, the team will identify peers in recreation service delivery in the area to assess potential partners. Recommendations will be developed to suggest partnerships and program alterations, or additions backed by demand analysis, community needs assessment, public input, and focus groups/interview conclusions. The following products will be delivered: • Program Assessment Memorandum Task 3.6 Financial Review / Fees and Charges Study 26 Our team will perform analysis to document the financial situation of the service area and/or business centers therein. The financial analysis will look at the budget, pricing policy, user fees, current and other revenue generating opportunities, grant opportunities, and the revenue forecast. This analysis will identify the financial situation of the service area with three primary goals: • Understand the financial dynamics to further advance the understanding of operations gained through the work described above • Review funding and accounting practices with an objective of accurate financial fund tracking and the ability of City staff to have more useful financial information for strategic decision -making • Seek opportunities to improve the financial sustainability of the Parks and Recreation Department for the future including evaluating expenditures and increasing current and new sources of revenue • We will also review current financial policies. This review will include comparison of current policies with national standards of best practice agencies. The consulting team will recommend cost recovery goals, policies and adjustments to current policies where enhancements may be needed or gaps are identified. The following products will be delivered: • Finance Review Summary Document Work Plan Title Town I Green Bay, WI L-1 Task 3.7 • Dedicated funding sources Funding Strategies / Partnerships Study Additional funding recommendations will be developed based in part of our review and analysis of the City and Department, as well as the national experience brought by the consulting team. Our team has identified a variety of methods on past work that can potentially be applied to Fayetteville. These strategies include: • Fees and charges • Endowments/ Non-profit agencies • Grants from national agencies and private sources • Sponsorships • Partnerships • Dedicated sales or property tax The following products will be delivered: • Funding Strategies Draft Recommendations Memorandum Task 3.8 Delivery Evaluation and Recommendations ETM Associates will analyze the operations and methods used to deliver existing services. This process will involve staff interviews, observations of procedures, user interviews, and a review of promotional materials and methods. The analysis will include an evaluation of the customer interface aspect of service delivery, identifying the elements that are critical to success 27 Work Plan and barriers to customer participation and satisfaction. The following products will be delivered: Delivery Evaluation Memorandum Task 3.9 Natural Areas (Open Lands) Management Plan Guidance for both the existing and planned natural areas to be added to the system in the future will be documented in a Master Plan's Management Plan. Often it is perceived by the general public that natural areas do not require upkeep similarly to developed parks, however they have specific care needs that often go unmet. While this overall management guidance is not intended to be as specific as a site Master Plan, it does provide overall direction to the Department for a long-term view of staffing, investment, maintenance, policies, asset and equipment lifecycle management, performance measurement, staffing and recommendations. Natural disasters such as flooding, drought, fire and erosion are all aspects that must be addressed comprehensively in this plan to create a more reliant system. The following products will be delivered: • Master Plan Document Appendix - Management Plan Draft and Final Document PHASE IV: Plan Documentation and Adoption Task 4.1 Develop Vision, Mission and Goals/Objectives The supporting vision and mission statements will be affirmed or developed with senior Department staff in a work session. Following this effort, goals/objectives and policies will be established and prioritized. A status briefing will be presented to gain input and consensus on direction. A Strategy Matrix will serve as the detailed action plan and implementation tool with goals, objectives, strategies, actions, priorities/timelines, and teams. The following products will be delivered: • Strategy Matrix • Draft Statement Summary and Presentation • Final Vision and Mission Statements Task 4.2 Prioritized Facility and Program Priority Rankings Our team will synthesize the findings from the community input, survey results, standards, demographics and trends analysis, park and facility assessment, recreation services assessment and the service area mapping into a quantified facility and program priority ranking. This priority list will be compared against gaps or surplus in recreation services, parks, facilities and amenities, as well as the City's existing project plan for basic replacement and minor new facilities.. This will list and prioritize facility, infrastructure, amenities, and program needs for the parks and recreation system and provide guidance for the Capital Improvement Plan. The analysis will include probable future parks, recreation facilities, community centers, open spaces and trail needs based on community input, as well as state and national user figures and trends. Also, a set of prioritized recommendations for maintenance and renovation of parks, trails and recreation facilities will be developed. We will conduct a work session with City staff to review the findings and make revisions as necessary. The following products will be delivered: • Draft near -term, mid-term, and long-term investment prioritization list • Implementation Strategies and Responsibilities Matri Task 4.3 Draft Parks System Strategic Plan The preferred recommendations and plan concepts will be documented with funding priorities identified. This document will be easy to navigate and graphically rich to explain the concepts. Documentation will include the preparation of a Master Plan document, appendixes, and illustrative map and image materials. These materials will be presented at the 28 � , � ,., •gyp - 44 t< 3., Community Workshops to gather final comments. The following products will be delivered: • 75% complete Master Plan Draft document available for review and comment • Support charts, graphs, and maps Task 4.4 Plan Review and Document Completion In addition to a public review of the draft plan, a draft plan will be provided to the Parks & Recreation Advisory Board. Design Workshop will provide one presentation of the draft report and gather comments concurrent with the date of the public meeting. Based upon input received from the public review process, the plan will be refined and revised. The following products will be delivered: • Presentation power point, boards and handouts • One (1) Parks & Recreation Advisory Board Meeting • Comment log • 90% complete draft plan document Task 4.5 Final Document Creation and Adoption Comments received from the City Council, Parks and Recreation Advisory Board, and other review Work Plan agencies will be evaluated with City Staff to determine the alterations needed to finalize the draft plan. The final plan will be produced with comments incorporated. One final presentation will be given to the City Council for adoption. The following products will be delivered: • Updated comment log • Park System Strategic Plan document, Executive Summary, one printed and bound color copy and electronic copy in a format compatible with the city's software. • All images formatted as stand - along jpeg files. • Final Plan Map files in GIS ESRI ArcView format • One (1) adoption hearing presentation with City Council 29 Public Planning Experience r�Rt1s elf i .. �.tt71--lonno4— We stage engagement opportunities at the parks and places familiar to residents, which are also highly accessible and visible. A workshop gets everyone visioning together. It connects people, ideas and places — because when they're connected, everything is possible. We break into small groups so that everyone has a chance to be heard. An Engaged Practice The success of this project ultimately relies on the success of our engagement with Fayetteville residents and key stakeholders.Our core team are all experienced workshop facilitators who provide leadership, third -party credibility, and most importantly, help build incremental consensus for plan recommendations through a series of high visibility citywide community workshops. Complementing the workshops are a series of focus groups, stakeholder interviews, as well as more focused area workshops and pop-up surveys to reach underserved populations and a more representative cross-section of the population. Running in parallel to the other tasks, our public process will be highly visible, transparent, inclusive, collaborative and creative. We bring everyone to the table to foster empathy and share ideas for the future of thr park system and its recreational programs. Our work during this task will rely on a major public outreach campaign, comprehensive data collection, the creation of clear and compelling graphics, and the use of interactive methods to ensure broad community participation. We position community and stakeholder engagement at the center of every project because we know that projects have a much greater chance for implementation and success if the stakeholders who will ultimately shepherd them forward are invested from the beginning and help define the project vision. For these reasons, we will invest considerable resources to create a Community and Stakeholder Engagement Plan and to identify key stakeholders. We will also leverage existing social infrastructure such as Speak Up Fayetteville. 30 We develop interactive games that help demystify the planning process and allow stakeholders to negotiate challenging tradeoffs. Engagement practices can include: • "Chip game": Attendees are given scaled board pieces and maps to build their own vision • Keypad polling: Participants are given keypads that enable them to vote on questions presented on screen and provide live results • Visual preference surveys: Boards with images that show the possibilities for architecture, educational programming, recreation, event venues, etc. and participants will use colored dots to indicate their priority in preference —what they would like to see at Horseshoe Bay Farms. • Mapping exercises: Maps overlaid with different options and layouts present various alternatives for attendees to vote on. Public Planning Experience We encourage children (future stakeholders) to play an active role in the planning process. Every activity is convertible to a web - based format. Every flyer, poster, mailing, media posting, and material is custom-made. We often create custom branding for projects to provide a sense of identity that gives the projects added visibility within the community. Design Workshop can provide webinars as part of the public outreach and continuing education process. We work with each client to gather comments either through a project web site or at a community location. Standard media packets provide information for a variety of outlets including what the project is, where it is located, who is involved, when and how people can get involved. Every stakeholder has an expectation for influence and a preferred communication -style. Many well - orchestrated outreach efforts only attract small crowds, sometimes with the same participants from meeting to meeting. We reach those that are traditionally underrepresented. We go to where people are and reach out in the most convenient, accessible ways possible. Our facilitators encourage people to speak up, and vent when needed, and provide clear, timely and transparent communication and speak plainly so that concepts are understandable. 31 Schedule & Fees Team Commitment Design Workshop is committed to completing he Park System Strategic Plan by November 30, 2019, within your target of 25 weeks. Eric Leshinsky, as project manager, will have the capacity within his schedule for the remainder of this year to devote his time and focus to your project. Eric will establish a regular time for project conversations, face-to- face meetings and electronic updates and ensure successful delivery of the projectle. To successfully complete the work within your time frame, we will utilize several methods that include: • Leading the project with a high level of attention to detail and communication. Design Workshop utilizes a Project Management Plan to manage its projects. This includes a robust Strategic Kick Off Meeting that documents critical success factors, roles and responsibilities, communication protocols, and scheduling. • Creating a Work Group to help us with leadership, promotion, insight and ideas. Working with this group provides us a trusted voice in the community that we can learn from. We also believe that drafting the document as we go, and getting your review of sections as they are developed, helps to accelerate the adoption process. We have open ears, open hearts and a deep willingness to help people improve their lives and the places they live. We have successfully built trust in places like yours. EMPLOYEE/TITLEPROJECT Design Workshop Kurt Culbertson Public Engagement, Park and Program Planning, Strategic 10% Principal -in -Charge Planning, Landscape Architecture, Urban Design Eric Leshinsky Public Engagement, Recreation and Program Analysis, Park and 40% Project Manager Program Planning, Strategic Planning, Urban Design Anna Laybourn Public Engagement, Recreation and Program Analysis, Park and 25% Senior Planner Program Planning, Strategic Planning Conners Ladner Public Engagement, Landscape Architecture 25% Landscape Architect ETM Associates Tsz Ting Liu Strategic Planning, Recreation and Program Analysis, Fees and 25% Operations & Maintenance Charges Study, Park and Program Planning, Park Operations Specialist and Maintenance National Reserach Erin Caldwell Public Survey Design and Analysis 25% Center (NRS) Public Survey Specialst Alta Planning Daniel Ashworth Trail and Connectivity Analysis, Accessibility Analysis, Trail 25% Trails and Accessibility Planning and Design Specialist 32 Appendix & Forms City of Fayetteville RFQ 19-03, Park System Strategic Plan SECTION B: Proposer References The following information is required from all firms, so all statements of qualification may be reviewed and properly evaluated: LEAD CONSULTANT NAME: Design Workshoo NUMBER OF YEARS IN BUSINESS: 50 HOW LONG IN PRESENT LOCATION: 10 years TOTAL NUMBER OF CURRENT EMPLOYEES: 108 FULL TIME 2 PART TIME NUMBER OF EMPLOYEES PLANNED FOR THIS CONTRACT: 4 FULL TIME PARTTIME PLEASE LIST FOUR (4) REFERENCES THAT YOU HAVE PREVIOUSLY PERFORMED CONTRACT SERVICES FOR WITHIN THE PAST FIVE (5) YEARS (All fields must be completed): 1. Midtown Redevelopment Authority COMPANY NAME Houston, TX 77002 CITY, STATE, ZIP Matt Thibodeaux CONTACT PERSON 713.526.7577 TELEPHONE N/A FAX NUMBER mattt(a)houstonmidtown.com E-MAIL ADDRESS 3. South Suburban Park and Recreation District COMPANY NAME Centennial, CO 80121 CITY, STATE, ZIP Rob Hanna CONTACT PERSON 303.798.5131 TELEPHONE FAX NUMBER rhannaicDssprd.org E-MAIL ADDRESS City of Fayetteville, AR RFQ 19-03, Park System Strategic Plan 2. City of Vancouver COMPANY NAME Vancouver, BC V5Y 1V4 CITY, STATE, ZIP Dave Hutch CONTACT PERSON 604.257.8455 TELEPHONE N/A FAX NUMBER dave.hutch@vancouver.ca E-MAIL ADDRESS 4. City of Colorado Springs COMPANY NAME Colorado Springs, CO 80903 CITY, STATE, ZIP Karen Palus CONTACT PERSON 719.385.6501 TELEPHONE FAX NUMBER k alp usC@s r�ingsgov.com E-MAIL ADDRESS 33 Schedule & Fees City of Fayetteville RFQ 19-03, Park System Strategic Plan SECTION B: Subconsultant References The following information is required from all firms, so all statements of qualification may be reviewed and properly evaluated: SUBCONSULTANT COMPANY NAME: ETM Associates NUMBER OF YEARS IN BUSINESS: 22 years HOW LONG IN PRESENT LOCATION: 29 year - TOTAL NUMBER OF CURRENT EMPLOYEES: S FULL TIME PART TIME NUMBER OF EMPLOYEES PLANNED FOR THIS CONTRACT: 2 FULL TIME PART TIME PLEASE LIST FOUR (4) REFERENCES THAT YOU HAVE PREVIOUSLY PERFORMED CONTRACT SERVICES FOR WITHIN THE PAST FIVE (5) YEARS (All fields must be completed): 1. Snuth Sohurhan Park R. Rerreatinn r)i-trirt COMPANY NAME Centennial CO 80121 CITY, STATE, ZIP Rob Hanna CONTACT PERSON 303.798.5131 TELEPHONE FAX NUMBER rhannaOcc rn d nrg E-MAIL ADDRESS 3. City of Colorado Springs COMPANY NAME Colorado Springs, CO 90903 CITY, STATE, ZIP Kurt Schroeder CONTACT PERSON 719.385.6555 TELEPHONE FAX NUMBER kcrh rnerle r(a1 chi ngSgO�CO m E-MAIL ADDRESS City of Fayetteville, AR RFQ 19-03, Park System Strategic Plan Page 12 of 20 2. City of Bentonville Parks & Recreation COMPANY NAME Bentonville, AR 72712 CITY, STATE, ZIP David Wright CONTACT PERSON 479.464 7275 TELEPHONE N/A FAX NUMBER dwright(@bentonvollear.com E-MAIL ADDRESS 4. Memorial Park Conservancy COMPANY NAME Houston, TX 77007 CITY, STATE, ZIP Cara M. Rudelson CONTACT PERSON 713 863 9403 TELEPHONE FAX NUMBER rr iidelcnn@memorialparkrnnservancy.org E-MAIL ADDRESS City of Fayetteville RFQ 19-03, Park System Strategic Plan SECTION B: Subconsultant References The following information is required from all firms, so all statements of qualification may be reviewed and properly evaluated: SUBCONSULTANT COMPANY NAME: Alta Planning + Design NUMBER OF YEARS IN BUSINESS: HOW LONG IN PRESENT LOCATION: 23 TOTAL NUMBER OF CURRENT EMPLOYEES: 1 sn FULL TIME PART TIME NUMBER OF EMPLOYEES PLANNED FOR THIS CONTRACT: 1 FULL TIME PART TIME PLEASE LIST FOUR (4) REFERENCES THAT YOU HAVE PREVIOUSLY PERFORMED CONTRACT SERVICES FOR WITHIN THE PAST FIVE (5) YEARS (All fields must be completed): 1. Northwest Arkansas Regional Planning Commission COMPANY NAME Springdale AR 72762 CITY, STATE, ZIP Elizabeth Bowen CONTACT PERSON 479.751.7125 TELEPHONE FAX NUMBER ehnwen@nwarpc_org E-MAIL ADDRESS 3. Memphis Medical District Collaborative COMPANY NAME Memphis, TN 38103 CITY, STATE, ZIP Tommy Pacello CONTACT PERSON 901 73n 2s?1 TELEPHONE N/A FAX NUMBER t an cello(@mdcollaborativp nrg E-MAIL ADDRESS City of Fayetteville, AR RFQ 19-03, Park System Strategic Plan Paee 12 of 20 2. University of Arkansas COMPANY NAME Fayetteville, AR 72701 CITY, STATE, ZIP Chris Brown CONTACT PERSON 479.575.8207 TELEPHONE N/A FAX NUMBER cbrownc@favetteville-ar.gov E-MAIL ADDRESS 4. City of Charleston COMPANY NAME Charleston, SC 29401 CITY, STATE, ZIP Mandi Herring CONTACT PERSON 843.973.7249 TELEPHONE N/A FAX NUMBER herringa(a charleston-sc gov E-MAIL ADDRESS 35 Schedule & Fees City of Fayetteville RFQ 19-03, Park System Strategic Plan SECTION B: Subconsultant References The following information is required from all firms, so all statements of qualification may be reviewed and properly evaluated: SUBCONSULTANT COMPANY NAME: Natinnal RPSParrh C'antpr Inr NUMBER OF YEARS IN BUSINESS 25 HOW LONG IN PRESENT LOCATION: 25 TOTAL NUMBER OF CURRENT EMPLOYEES: 12 FULL TIME PART TIME NUMBER OF EMPLOYEES PLANNED FOR THIS CONTRACT: 2 FULLTIME PARTTIME PLEASE LIST FOUR (4) REFERENCES THAT YOU HAVE PREVIOUSLY PERFORMED CONTRACT SERVICES FOR WITHIN THE PAST FIVE (5) YEARS (All fields must be completed): 1. South Suburban Park and Recreation District COMPANY NAME Centennial, CO 80121 CITY, STATE, ZIP Brett Collin - CONTACT PERSON 303.798.5131 TELEPHONE FAX NUMBER Brettc(cDssprd.org E-MAIL ADDRESS 3. City of Alexandia COMPANY NAME Alexandria, VA 22314 CITY, STATE, ZIP Dana W. Wedeles CONTACT PERSON 703.746.5491 TELEPHONE FAX NUMBER Dana.Wedeles@alexandriava.gov E-MAIL ADDRESS City of Fayetteville, AR RFQ 19-03, Park System Strategic Plan 2. Colorado Sig Parks. Recreation and Cultural Services COMPANY NAME Colorado S rings, CO 80905 CITY, STATE, ZIP Christian Lieber CONTACT PERSON 719.385.6530 TELEPHONE N/A FAX NUMBER clieber(c)soringsgov.com E-MAIL ADDRESS 4. City of Clearwater COMPANY NAME Clearwater, FL 33756 CITY, STATE, ZIP Felicia Leonard CONTACT PERSON 727.562.4852 TELEPHONE FAX NUMBER Felicia.Leonard@myclearwater.com E-MAIL ADDRESS 36 Schedule & Fees City of Fayetteville RFQ 19-03, Park System Strategic Plan SECTION C: Signature Submittal 1. Disclosure Information Proposer must disclose any possible conflict of interest with the City of Fayetteville, including, but not limited to, any relationship with any City of Fayetteville employee. Proposer response must disclose if a known relationship exists between any principal or employee of your firm and any City of Fayetteville employee or elected City of Fayetteville official. If, to your knowledge, no relationship exists, this should also be stated in your response. Failure to disclose such a relationship may result in cancellation of a purchase and/or contract as a result of your response. This form must be completed and returned in order for your bid/proposal to be eligible for consideration. PLEASE CHECK ONE OF THE FOLLOWING TWO OPTIONS, AS IT APPROPRIATELY APPLIES TO YOUR FIRM: X 1) NO KNOWN RELATIONSHIP EXISTS 2) RELATIONSHIP EXISTS (Please explain): I certify that; as an officer of this organization, or per the attached letter of authorization, am duly authorized to certify the information provided herein are accurate and true; and my organization shall comply with all State and Federal Equal Opportunity and Non -Discrimination requirements and conditions of employment. 2. Additional Information At the discretion of the City, one or more firms may be asked for more detailed information before final ranking of the firms, which may also include oral interviews. NOTE: Each Proposer shall submit to the City a primary contact name, e- mail address, and phone number (preferably a cell phone number) where the City selection committee can call for clarification or interview via telephone. Name of Firm: Design Workshop Name of Primary Contact: Eric I Pthinsky Title of Primary Contact: Project Manager Phone#1 (cell preferred) 713.206.0575 '••ress: eleshinsky(a)designworkshop.com Phone#2: 512.717.9793 3. Please acknowledge receipt of addenda for this invitation to bid, request for proposal, or request for qualification by signing and dating below. All addendums are hereby made a part of the bid or RFQ documents to the same extent as though it were originally included therein. Proposers/Bidders should indicate their receipt of same in the appropriate blank listed herein. Failure to do so may subject vendor to disqualification. City of Fayetteville, AR RFQ 19-03, Park System Strategic Plan Page 13 of 20 37 Schedule & Fees I ADDENDUM NO. I SIGNATURE AND PRINTED NAME I DATE ACKNOWLEDGED 4. As an interested party on this project, you are required to provide debarment/suspension certification indicating in compliance with the below Federal Executive Order. Certification can be done by completing and signing this form. Federal Executive Order (E.O.) 12549 "Debarment and Suspension" requires that all contractors receiving individual awards, using federal funds, and all sub -recipients certify that the organization and its principals are not debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded by any Federal department or agency from doing business with the Federal Government. Signature certifies that neither you nor your principal is presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from participation in this transaction by any federal department or agency. 5. Pursuant Arkansas Code Annotated §25-1-503, the Contractor agrees and certifies that they do not currently boycott Israel and will not boycott Israel during any time in which they are entering into, or while in contract, with any public entity as defined in §25-1-503. If at any time during contract the contractor decides to boycott Israel, the contractor must notify the contracted public entity in writing. Questions regarding this form should be directed to the City of Fayetteville Purchasing Division. NAME: Eric Leshinksy COMPANY: Design Workshop PHYSICAL ADDRESS: 812 San Antonio St., Ste 401, Austin, TX 78701 MAILING ADDRESS: 812 San Antonio St., Ste 401, Austin, TX 78701 PHONE: 512.499.0222 Signed by: SIGNATURE: Llolj� Cjkx l_— PRINTED NAME : Kurt Culbertson TITLE: CEO/Principal DATE: 4/22/2019 City of Fayetteville, AR RFQ 19-03, Park System Strategic Plan Page 14 of 20 FAX: N/A CITY OF FAYETTEVILLE ARKANSAS City of Fayetteville, AR Purchasing Division, Room 306 113 W. Mountain Street Fayetteville, AR 72701 Phone: 479-575-8220 TDD (Telecommunication Device for the Deaf): 479.521.1316 REQUEST FOR QUALIFICATION: RFQ 19-03, Park System Strategic Plan DEADLINE: Wednesday, April 24, 2019 prior to 2:00:00 PM, local time DELIVERY LOCATION: Room 306 — 113 W. Mountain, Fayetteville, AR 72701 PURCHASING AGENT: Les McGaugh, Imcgaugh@fayetteville-ar.gov DATE OF ISSUE AND ADVERTISEMENT: 03/25/2019 REQUEST FOR STATEMENT OF QUALIFICATION RFQ 19-03, Park System Strategic Plan No late qualifications will be accepted. RFQ'S shall be submitted in sealed envelopes labeled with the project name, contact name, and address of the Proposer. RFQ's shall be submitted in accordance with the attached City of Fayetteville specifications and RFQ documents attached hereto. Each Proposer is required to fill in every blank and shall supply all information requested; failure to do so may be used as basis of rejection. Submittals shall be submitted in sealed envelopes labeled with the solicitation number, solicitation name, and the name and address of the firm. The undersigned hereby offers to furnish & deliver the articles or services as specified, at the terms stated herein, and in strict accordance with the specifications and general conditions of submitting, all of which are made a part of this offer. This offer is not subject to withdrawal unless upon mutual written agreement by the Proposer/Bidder and City Purchasing Manager. Name of Firm: _ Design Workshop Contact Person: Kurt Culbertson Title: Principal E-Mail: KCulbertsonPdesignworkshop.com Phone: 970-948-5557 Business Address: 812 San Antonio St., Ste 401 City: Austin State: TX Zip Signature: f C-uSxydaw —­1 Date: 4J)_Jon19 City of Fayetteville, AR RFQ 19-03, Park System Strategic Plan Page 1 of 20 78701 DW LEGACY DESIGN° _egacy Desig s the defining element of our practice_ It is our commitment to an elevated level of design inquiry to arrive at the optimal solutions for clients. The process ensures that e..r projects reflect the critical issues facie g the built environment and that they deliver ,reasurable oe•---efit to clients and corn --^unities. It is the foundation of the firm's workshop culture and guides all projects. DESIGNVOP I�f R )P www.designworkshop.com City of Fayetteville RFQ 19-03, Park System Strategic Plan SECTION D: Project Summary and Scope or Work FAYETTEVILLE PARKS AND RECREATION DEPARTMENT (FPRD) BACKGROUND FPRD is a municipal park system and a department of the City of Fayetteville, Arkansas. City Plan 2030 was adopted unanimously by the Fayetteville City Council in July 2011 and serves as Fayetteville's comprehensive land use plan and the parks plan will support and coexist with that plan. The City was officially incorporated in 1841 and is located in Northwest Arkansas, in the heart of Mid -America. Fayetteville has a population estimate of 85,000 distributed over 55.4 square miles. It is home to the University of Arkansas with an enrollment of 25,991 students. Fayetteville has received many awards throughout the years including the third best place to live by U.S. News and World Report as well as a Bronze Walk Friendly Community and Silver Bicycle Friendly Community. The City of Fayetteville's Parks and Recreation Department was established in 1965 and manages nearly 4,000 acres of park land including 36 parks, 15 natural areas, and 3 lakes. The city has more than 85 miles of trails including 47 miles of hard surface and 38 miles of soft surface, there are 29 playgrounds, 27 sports fields, 27 pavilions, 7 tennis courts, 4 youth tennis courts, 7 volleyball courts, 1 community center, a swimming pool, a splash pad, a skate park, and multiple picnic facilities. The City of Fayetteville utilizes contracts to provide services for indoor recreation at the Fayetteville Boys and Girls Club as well as for senior adult recreation at the Walker Park Senior Activity and Wellness Center. The 2018 annual operational budget consists of $4,863,134 with a 58.10 FTE (full time equivalent) employee count and new capital project funding in the amount of $1,042,000. The City has a dedicated HMR (hotel, motel and restaurant) tax that brings in approximately $3,521,000 and a park land dedication ordinance in which residential housing development is required to dedicate land or money in lieu to parks. Parks and Recreation relies heavily upon having partners with outside organizations and volunteers to assist in meeting the needs of our citizens. Fayetteville Parks and Recreation is not accredited by the Commission for Accreditation of Park and Recreation Agencies, but this planning effort should generally be in line with CAPRA accreditation standards, particularly standards 2.4 and 2.5. INTRODUCTION This Request for Qualifications (RFQ) invites responses from qualified, experienced, professional planning consultants to assist the City of Fayetteville in the creation of a Ten -Year Park System Master Plan and Strategic Plan (Strategic Plan) for the Parks and Recreation Department (FPRD). This planning effort was initiated in 2018 by City Parks staff and involved gathering basic information and public feedback and making recommendations for bond projects. This continuation of planning will involve additional public input and analysis to develop the new plan and synthesis of this and other information into a new plan which will review and update the vision, mission, goals and objectives for the next ten years. The plan shall address the strengths, weaknesses, challenges and opportunities for the entire Fayetteville Parks and Recreation Department (FPRD), each division, and facility. Interested parties are hereby informed the updated Strategic Plan should represent a bold commitment by FPRD to continue its efforts to enhance and continue citizen -based planning and provide a wide range of recreational opportunities accessible to all citizens. The resulting plan should focus on strategies and actions which provide park and recreation facilities and services that go beyond pure recreation to also promote healthy living, increase social capital, have positive economic benefits and an overall increase in the quality of life for Citizens of Fayetteville. City of Fayetteville, AR RFQ 19-03, Park System Strategic Plan Page 15 of 20 The final plan document shall outline FPRD efforts for the next ten years. The document should be user-friendly, visionary, recognize current needs of the community, and allow for flexibility to address future trends and needs as Fayetteville continues to grow and change, while still providing a framework that Citizens can use to judge accountability of the department. III. DOCUMENTS TO BE PROVIDED WITH RFQ RESPONSE The City will accept qualifications from individual firms or consultant teams to develop a Strategic Plan. Proximity to Fayetteville, Arkansas is one of four selection criteria; therefore, firms are encouraged to structure submittals on the most favorable terms possible. RFQ's shall be submitted from the primary firm which will be responsible for providing the overall master plan, including incorporation from any subconsultants proposed. Interested parties should include the following information listed in the order and structure below: 1. Prior Park and Recreation Strategic and Park System Planning experience. List examples of Park and Recreation Strategic / System Master Plans that the team has completed and produced in the last five years, clearly indicating the consultant(s) or subconsultants' role in each example. If work is being presented that was done by personnel working for another firm at the time of the work, this must be clearly indicated. Include current client contact information for project examples. Include electronic copies of three or more plans in the submittal. Additionally, Recreation Program Analysis and Plan, and Fees and Charges Study are important tasks for this plan. Clearly provide information on the staff that will be primarily responsible for these portions of the Strategic Plan listing their relevant experience, examples of studies and contact information of clients. See information for these under SCOPE OF SERVICES. 2. Include resumes and experience for planning personnel that would be significantly involved in preparing the Strategic Plan. Note if personnel are employed by the prime consultant or a sub consultant. Note any relevant park and recreation related certifications. 3. Provide examples of diverse programs that meet a wide range of demographic conditions. 4. Prior examples of consultant / team organizational composition, disciplines, and primary roles of key individuals, including subcontractors if relevant, in conducting a strategic plan. 5. Company promotional literature. 6. Submit electronic examples of recreation and park surveys from the consultant that will do this portion of the work 7. Information describing the teams experience with public planning including the use of social media and other technologies and methods. Note that the city uses a public planning website named Speak Up Fayetteville ( https:Hspeakup.fayetteville-a r.gov) 8. A description of availability to do the work. This plan is tentatively scheduled to be completed by November 30, 2019. Other information relevant to indicating the applicant's abilities to successfully complete a Strategic Plan. IV, SCOPE OF SERVICES TO BE PROVIDED The following is provided to give an overview of the tasks envisioned for completing the planning process; however, these items are subject to final negotiation based on recommendation and contract negotiation with the final awarded firm. These tasks, as well as others, may be included as tasks to be completed if a consultant is contracted to work on a plan. The consultant shall integrate the information generated in the tasks below and produce a written plan in an attractive, inviting and easy to navigate format. The plan should include chapters on main items and an executive summary. FPRD is available to provide photos of FPRD facilities to utilize in the plan. The final written Strategic Plan document shall be a graphically interesting color document. A draft plan shall be presented to City Administration, which may include City Council, FPRD staff, the Parks and Recreation Advisory Board and public for comments that will then be used to create a final plan that is adopted by City Council. After the final document is adopted, an electronic copy shall be given to FPRD in an editable format such as Microsoft Word. The City shall maintain ownership of the document and all work generated in the strategic planning process. City of Fayetteville, AR RFQ 19-03, Park System Strategic Plan Page 16 of 20 In accomplishing the work of the Strategic Plan, the Consultant shall work closely with staff from FPRD and the City throughout the project. The consultant shall communicate with FPRD staff to keep the project on schedule. The consultant shall submit to FPRD brief written monthly status reports that delineate work completed, work underway, work to be completed and major items which are needed by FPRD staff and by Consultant staff or others. The intent of this is to create a document that tracks progress and keeps everyone informed on progress and items that need to be accomplished. A preliminary description, subject to change, of what is needed for each task, including work that the consultant would do and work that would primarily be the responsibility of FPRD is listed below: Communicating the Vision and Citizen Input — A careful effort to keep the public informed of progress and major issues during the strategic planning process is crucial to its success. The consultant and FPRD will work together to clearly and concisely educate the public about the important issues dealt with in the Strategic Plan. A great deal of citizen input was gained in the initial 2018 efforts of the "Imagine Tomorrow's Parks." Citizen Input is a crucial item for the Strategic Plan. It is imperative that citizen input is considered to develop a plan that meets the community's vision. FPRD is committed to assisting with the collection and analyzing of information as needed from the consultant. Both the consultant and FPRD will participate in the efforts to engage and inform the public. The following outlines possible methods of engaging the public with FPRD and Consultant roles and responsibilities. Final methods are subject to negotiation and interested parties are encouraged to submit the best means and methods for accomplishing high quality public engagement activity. Methods of engagement listed are malleable and the City is open to the best practices, means and methods based on consultant experience and recommendations. • Second Round Kick Off Meeting — One day of activity with a major evening event to formally "resume" the strategic planning process and introduce the consultants. It is expected that the consultant will prepare and present an interactive presentation appropriate for this event including introducing themselves to the public. • Update and City -Wide Meetings —The consultant will organize and participate in two public workshops to obtain broad -based community input and to present relevant information. • Key Leaders and Focus Group Meetings — It is expected that the consultant will engage in two days (8hrs min) of meetings with Key Leaders and Focus Groups outside of the Kick Off and Update meetings. FPRD will coordinate the meetings. The consultants shall participate and take detailed notes that will become part of the back-up documentation for the Strategic Plan. • Area meetings - FPRD staff is available to conduct smaller public meetings for all areas of the city if needed. The information gathered will be provided to the consultants and included in the analysis and preparation of the Strategic Plan. • Scientific Surveys: The consultants will commission an approved scientific community opinion and needs based survey for the Strategic Plan with a firm experienced in public scientific surveys for the recreation and park field. Staff may conduct surveys at events and in random methods. The surveys will play a major part in understanding the desires of the public and will be incorporated into the Strategic Plan by the consultants. • Public Web Access: The city has staff in its Communications and Marketing Department that operate websites for public outreach. The consultants will develop a public outreach plan and content that city staff can use to populate outreach websites. This will in part allow for the vetting of ideas by the public. Fees for Public Web City of Fayetteville, AR RFQ 19-03, Park System Strategic Plan Page 17 of 20 services and staff time to populate the websites are covered by the city. The consultants will be responsible for supplying the developed information for the website and coordinating with the Communications and Marketing Department. Presentation to Council: The consultants will present a draft and final plan to the Parks and Recreation Advisory Board and Fayetteville City Council. Demographic Study: FPRD will produce demographic information and analysis for the consultants use. Information will include basic demographic profiles for the city and demographic profiles at major parks (provided by city). If during the strategic planning process additional information is needed FPRD will gather that information. Consultants will utilize the information in their analysis, including demographic trends, and will incorporate and format appropriately for the Strategic Plan Document. Park and Facility Inventory and Analysis: FPRD will provide a list of all parks rated in six categories: very poor, poor, fair, good, excellent or undeveloped. A listing of amenities for each park will be included. Information on each park including amenities is available from FPRD and will be included in the Strategic Plan document. FPRD's information includes future design considerations for basic amenity replacement and possible new facilities. The consultant will incorporate this information into overall analysis and the Strategic Plan document. After contract award, a day will be spent with key members of the successful team touring key areas of the park system to better acquaint the consultants with FPRD's facilities. Recreation Program Analysis and Plan — FPRD seeks a thorough study of methodologies used for planning and maintaining program opportunities at FPRD. This shall include but not be limited to the following: • A review and study of FPRD core services and what is provided by other public agencies, non -profits and private entities. • Analysis of current offerings, methods for removing programs at the end of their life cycle, methods and criteria for creating new programs • Methods to evaluate trends and forecasting trends • Program objectives • Resources needed to accomplish the recreation plan shall be identified. • Plan shall address all programs currently conducted by FPRD and possible new programs. • Attention to insuring a diversity of programs to meet a wide range of demographic conditions. The consultant shall work closely with FPRD in developing this portion of the Strategic Plan. Analysis of Other Providers— FPRD has analyzed other providers of recreational amenities and activities and the information is to be included in the Final Strategic Plan. FPRD will generate any additional information on other providers that may be needed during the process. Existing and Proposed Partnership Study— FPRD staff has cataloged existing and some possible partnerships. Consultants will build on this work providing an analysis of existing and proposed partnerships. This work will include documents and templates, and standard operating procedures to be used in exploring, developing and maintaining partnerships. Criteria that defines thresholds for partnerships will be included. The consultant will integrate this work into the strategic plan and may add to it if warranted. Fees and Charges Study —The consultant will prepare a plan that address cost recovery and the entire fee -based portfolio of services that FPRD provides. The Fees and Charges Study shall investigate historical recovery rates and make recommendations for future goals. A tiered methodology, in line with core values, shall be articulated that sets parameters for cost recovery on existing and future facilities and programs. Recommendations for cost recovery City of Fayetteville, AR RFQ 19-03, Park System Strategic Plan Page 18 of 20 percentages and frameworks to evaluate existing and new programs and their perspective cost of recovery ratios shall be provided. Benchmarking other systems (Bentonville, Springdale, Rogers, Little Rock, Lawrence KS) will be provided Maintenance Level of Service / Funding Study — The maintenance of FPRD parks and facilities has grown significantly as the park department has added parks and trails. FPRD will provide data on maintenance costs per acre for neighborhood parks, community parks, natural areas, and special use facilities and list of routine maintenance tasks and frequency of completion. The consultant will include the information in their analysis and plan generation and will help identify sustainable Level of Service goals that are in line with the will of the public and funding realities. Benchmarking other systems must be provided. Phased Development and Major Maintenance Plan —The consultant shall develop a phased plan that outlines anticipated projects and acquisitions necessary to achieve the goals and objectives of the plan. This section of the plan shall include: • Funding for Basic Capital Replacement — FPRD will present a project plan to be incorporated into the document for basic replacement and minor new facilities. • Funding for New Facilities — FPRD and the consultant will study possible new facilities that will add substantial recreational and community quality of life benefits. Included is reference to land acquisitions that may be necessary to achieve the goals of the plan. The consultants will develop cost estimates for these facilities including construction and operational costs. FPRD staff will provide estimates for land values. Visioning —A process to pull all the relevant information together and develop and articulate the common vision that the community has expressed through the planning process including updating the Mission and Vision statements. Core values will be developed for FPRD. Some work has been done regarding this and is included in the attachments FPRD Structure — The consultant will study FPRD's management and operational structure, including staffing levels, and make recommendations for changes that may be needed to better meet the opportunities and challenges identified in the planning process. Policy Framework/Modification/Generation —The consultant will clearly identify in existing FPRD policies and practices, areas that need improvement or that need to be modified to position the agency to successfully pursue the goals of the Strategic Plan. FPRD staff will make the detailed modifications. Implementation Plan — A general, broad ranged, flexible plan defining objectives and milestones aimed at achieving the goals and objectives set forth in the Strategic Plan. The Implementation Plan will identify key goals, objectives, and tasks, with priorities and policies necessary to implement the Strategic Plan. Note: Some areas of FPRD that will require further detailed study are not identified above and not part of this effort. Some additional study will be needed after the strategic planning process. Examples are business plans, a cultural and heritage plan, a detailed natural resource plan, and an updated trail plan. Individual plans for these facilities are likely not to be included in this planning effort. The Plan will include, broad considerations for these areas and those considerations will be included in the Strategic Plan and will likely be tasks to be accomplished in the implementation plan. City of Fayetteville, AR RFQ 19-03, Park System Strategic Plan Page 19 of 20 V. APPENDIX CONTENTS Information Boards: • Attachment A: Fayetteville City Park Land • Attachment B: Planning Boards • Attachment C: Individual Park Demographics • Attachment D: Service Provider Analysis VI. TENTATIVE TIMELINE Deliverable and Responsible Party Completion Date The City will open and advertise the Request for Qualification (RFQ) process with the intent to select a firm to provide deliverables identified in the scope of work. March 25, 2019 Deadline for firms to submit RFQ responses to the City April 24, 2019 The City's Selection Committee will review and evaluate statements of qualifications. Qualified firms will be shortlisted to a maximum of five firms. Week of April 29, 2019 Interviews with selected firms. No travel reimbursements shall be provided by the City. On -site, or virtual, interviews may be conducted. Week of May 06, 2019 Deadline for Contract Negotiations May 17, 2019 The Fayetteville City Council will consider approval of a contract with the selected firm. June 04, 2019 25 weeks for Scope of work to be completed by selected firm. November 26, 2019 City of Fayetteville, AR RFQ 19-03, Park System Strategic Plan Page 20 of 20