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Home My WebLink About215-17 RESOLUTION113 West Mountain Street Fayetteville, AR 72701 (479) 575-8323 Resolution: 215-17 File Number: 2017-0571 NEOGOV, INC. AMENDMENT: A RESOLUTION TO APPROVE AN AMENDMENT TO THE 2010 AND 2013 SERVICE AGREEMENTS WITH NEOGOV, INC. IN THE AMOUNT OF $23,530.50 FOR THE RENEWAL OF APPLICANT TRACKING AND PERFORMANCE EVALUATION SOFTWARE LICENSES THROUGH DECEMBER 15, 2018 BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF FAYETTEVILLE, ARKANSAS: Section 1: That the City Council of the City of Fayetteville, Arkansas hereby approves an amendment to the 2010 and 2013 service agreements with NEOGOV, Inc. in the amount of $23,530.50 for the renewal of applicant tracking and performance evaluation software licenses through December 15, 2018. PASSED and APPROVED on 10/17/2017 Attest: Sondra E. Smith, City Clerk Treasurer ��t��trsrrrrr A�1Eliti11[;� `��f�f �� +risisi� � �*'4• Page 1 Printed on 10/18/17 City of Fayetteville, Arkansas 113 West Mountain Street Fayetteville, AR 72701 (479) 575-8323 Text File --- File Number: 2017-0571 Agenda Date: 10/17/2017 Version: 1 Status: Passed In Control: City Council Meeting File Type: Resolution Agenda Number: A. 4 NEOGOV, INC. AMENDMENT: A RESOLUTION TO APPROVE AN AMENDMENT TO THE 2010 AND 2013 SERVICE AGREEMENTS WITH NEOGOV, INC. IN THE AMOUNT OF $23,530.50 FOR THE RENEWAL OF APPLICANT TRACKING AND PERFORMANCE EVALUATION SOFTWARE LICENSES THROUGH DECEMBER 15, 2018 BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF FAYETTEVILLE, ARKANSAS: Section 1: That the City Council of the City of Fayetteville, Arkansas hereby approves an amendment to the 2010 and 2013 service agreements with NEOGOV, Inc. in the amount of $23,530.50 for the renewal of applicant tracking and performance evaluation software licenses through December 15, 2018. City of Fayetteville, Arkansas Page 1 Printed on 10/18/2017 Keith Macedo Submitted By City of Fayetteville Staff Review Form 20170571 Legistar File ID 10/17/2017 City Council Meeting Date - Agenda Item Only N/A for Non -Agenda Item 9/28/2017 Information Technology/ Chief of Staff Submitted Date Division / Department Action Recommendation: Staff recommends approving the attached NeoGov applicant tracking and performance evaluation software maintenance renewal amendment in the amount of $23,530.50. The attached software renewal form provides annual support for our existing NeoGov software. 1010.120.1220-5315.00 Account Number Project Number Budgeted Item? Yes Does item have a cost? Yes Budget Adjustment Attached? No Previous Ordinance or Resolution # Original Contract Number: Comments: Budget Impact: Current Budget Funds Obligated Current Balance Item Cost Budget Adjustment Remaining Budget General Fund Fund Project Title Approval Date: 44,400.00 3,765.00 40,635.00] 23,530.50 17,104.50 V20140710 CITY OF FAYETTEVILLE ARKANSAS MEETING OF OCTOBER 17, 2017 TO: Mayor and City Council THRU: Don Marr, Chief of Staff Brenda Reed, Director of Human Resources CITY COUNCIL MEMO FROM: Keith Macedo, Director of Information Technology DATE: September 25, 2017 SUBJECT: NeoGov Applicant Tracking and Performance Evaluation Software Maintenance Renewal Amendment RECOMMENDATION: Staff recommends approving the attached NeoGov applicant tracking and performance evaluation software maintenance renewal amendment in the amount of $23,530.50. The attached software renewal form provides annual support for our existing NeoGov software. BACKGROUND: The City initially contracted with NeoGov,- on December 16, 2010, to provide applicant tracking and online job posting software in the amount of $7,000.00 per year. The City added NeoGov's job performance evaluation software, in the amount of $12,000.00 per year, on December 20, 2013. Both of these contracts were administratively approved since the total cost of the annual contract was less than $20,000.00. Since 2013 the City has paid NeoGov $19,000.00 per year for their applicant tracking, online job posting, and performance evaluation software. Although NeoGov's 2010 and 2013 service agreement contracts both contained price increase clauses per service agreement, NeoGov did not increase their prices until 2017. DISCUSSION: The attached renewal is subject to the terms within the existing service agreement contracts and quotes a new renewal rate, in the amount of $23,530.50. Per the existing service agreements, NeoGov can request an increase in annual maintenance, which is capped per service agreement term. Staff reviewed the increase in annual maintenance, contained within the attached renewal form, and verified it falls within the service agreement terms. BUDGET/STAFF IMPACT: Staff recommends approving the NeoGov applicant tracking and performance evaluation software renewal amendment in the amount of $23,530.50, with a 5% escalation per service agreement term, as documented in the service agreements. Annual software maintenance for NeoGov is funded within the General Fund Human Resources division operating budget. Attachments: Staff Review Form, Staff Review Memo, Renewal Form, NeoGov Service Agreements Mailing Address: 113 W. Mountain Street www.fayetteville-ar.gov Fayetteville, AR 72701 Amendment 1 Customer: EXHIBIT A — RENEWAL FORM Bill To: Fayetteville. City of (AR) 2017-2018 Pain Ferguson 113 W. Mountain License Subscription & Maintenance (10% Discount) Fayetteville, City of(AR) F_ ayettville AR 72701 113 W. Mountain $12,600.00 Fayettville AR 72701 Phone: Email: pferguson@fayetteville-ar.gov Qnot,e Date: 7/11/2017 Revision: 1 Valid From: N/A Valid To: N/A Order Number: Requested Service Date: Initial Term: 12/16/2017 to 12/15/2018 TBD Order 5urnmary NOTE: The following discounts are available if the contract is pre -paid for the specified number of years: 2 year = 4% discount, 3 year = 6% discount, 4 years = 8% discount, 5 years = 10% off your ongoing annual license Item - 2017-2018 Insight Software License License Subscription & Maintenance (10% Discount) $10,930.50 Performance Evaluation Software License License Subscription & Maintenance $12,600.00 Total $23,530.50 Included with License Unlimited Customer Support M — F, 6:00 AM — 6:00 PM PT Product Upgrades to Licensed Software NEOGOV, Inc. Proprietary and Confidential Amendment 1 Order Detail Note: Items designated as Not Applicable (N/A, NA) on the Summary form are not included. Customers may request a quote for these services at their discretion through the term of this contract. 1.0 Insight Enterprise (IN) License Subscription to NEOGOV IN The Customer's subscription to the Insight platform includes the following functionality: Recruitment • Online job application • Online job announcements and descriptions • Automatic online job interest cards • Recruitment and examination planning Selection • Configurable supplemental questions • Define unique scoring plans • Test analysis and pass -point setting • Score, rank, and refer applicants Applicant Tracking • Email and hardcopy notifications • EEO Data collection and reports • Track applicants by step/hurdle • Schedule written, oral, and other exams • Candidate Self -Service Portal for scheduling and application status Reporting and Analysis • 90 standard system reports • Ad Hoc reporting tool HR Automation • Create and route job requisitions for approval • Certification/eligible lists 2.0 GovernmentJobs.com Job Posting Subscription NA (GJC) License Subscription ■ Enables organizations to advertise their job postings created in Insight on the GovernmentJobs.com website. • May add an unlimited number of postings Note: jobs advertised on the promotional and transfer webpage's are not advertised on GovernmentJobs.com as these are typically for internal employees. NEOGOV, Inc. Proprietary and Confidential 2 Amendment 1 3.0 NEOGOV Perform (PE) License Subscription to NEOGOV PE The annual license for the NEOGOV Performance Evaluations Software includes the following: • Configurable Performance Evaluations • Goal Library • Shareable Competency Content • Development Plans • Configurable Process Workflows • Ability to build Content sections for re -use • Configurable Rating Scales • Ability to build Library of Writing Assistants • 360 Reviews • Configurable Email Notifications • Automatic Evaluation Creation • Ability to perform actions in bulk for Employees & Evaluations 4.0 NEOGOV Onboarding (ON) NA License Subscription to NEOGOV ON • Electronic Employee File • W4 • 19 • Configurable Workflow • Task Manager • Employee data upload • Attachments • Build your own Onboarding forms* *NEOGOV ON includes 19 and W4 standard forms that are updated by NEOGOV. Additional forms or form maintenance is available by NEOGOV Professional services at the following cost: • Background forms $295 per form • Dynamic Forms $195 per form • Updates to existing forms $200 an hour 5.0 NEOGOV Integrations NA NEOGOV offers Standard Integrations as well as platform APIs for 3rd party system integration(s). Standard Integrations include: • Conduct project scope, review integration plan, discuss timeline, and set schedule for required meetings • Annual Maintenance By NEOGOV Note: NEOGOV APIs are to be configured directly by Customer staff using NEOGOV documentation. If required, Professional Services may be included by NEOGOV to help define and validate scope, business requirements, timelines, and associated costs (if applicable). NEOGOV, Inc. Proprietary and Confidential 3 Amendment 1 6.0 NEOGOV Services NA Setup and Provisioning The following activities are conducted as part of the NEOGOV implementation: • Customer to review the project kick-off tutorial for information on the project timeline, deliverables, and establish project expectations. • NEOGOV will establish the Customer's production environment Training NEOGOV training is available online (web -based, pre -built, content) unless otherwise proposed as included in the Order Form. All customers have full access to the demo/training environment setup for Insight. NEOGOV's pre -built, online training consists of a series of web courses as well as a series of hands-on exercise designed to introduce the standard features and functions and may be used as reference material by the staff following training to conduct day-to-day activities. The pre -built, online training includes exercises that are designed to be flexible enough to allow Customer led training sessions internally to introduce user -specific requirements and processes for staff to learn the system as closely as possible to the customer's actual recruitment processes after go -live. NEOGOV, Inc. Proprietary and Confidential 4 Addendum 1 Order Form Terms and Conditions: (1) The Customer hereby orders and GovernmentJobs.com, Inc. (d/b/a NEOGOV, Inc., hereafter "NEOGOV") agrees to provide the services described in this Order Form. THE SERVICES ARE PROVIDED PERSUANT TO THE TERMS AND CONDITIONS OF THIS ORDER FORM AND THE SERVICE AGREEMENT BETWEEN NEOGOV AND THE CUSTOMER. (2) The Customer agrees that the payment schedule is as follows: Provide all required software and licenses One hundred percent (100%) of the annual license price is payable within thirty (30) days of Customer receipt of invoice. Software Provisioning One hundred percent (100%) of the non-recurring costs are to be paid to NEOGOV within thirty (30) days of the execution of this Order Form and Service Agreement. N/A Training One hundred percent (100%) of the non-recurring costs are to be paid to NEOGOV within thirty (30) days of the execution of this Order Form and Service Agreement. N/A (3) Neither the Customer nor NEOGOV will be bound by this Order Form until it has been signed by authorized representatives of both parties. (4) Changes or alterations to this Order Form will not be accepted. THERE ARE SIGNIFICANT ADDITIONAL TERMS AND CONDITIONS, WARRANTY DISCLAIMERS AND LIABILITY LIMITATIONS CONTAINED IN THE SERVICE AGREEMENT BETWEEN THE CUSTOMER AND NEOGOV. DO NOT SIGN THIS ORDER FORM BEFORE YOU HAVE READ THE SERVICE AGREEMENT IN ITS ENTIRETY. YOUR SIGNATURE BELOW INDICATES THAT YOU HAVE READ THE SERVICE AGREEMENT AND AGREE TO BE BOUND BY ITS PROVISIONS. Customer NEOGOV, Inc. f Signature: Signature: _ Print Nam Print Name: John Onss Title: Title: -Einanra Date:- -j Date: 9/21/2017 _ NEOGOV, Inc. Proprietary and Confidential Addendum 1 NEOGOV, Inc - Proprietary and Confidential City of Fayetteville Staff Review Form City Council Agenda Items and Contracts, Leases or Agreements NIA City Council Meeting Date Agenda Items Only Missy LOW Human Resources - Submitted By Division - Action Required_ Finance & Internal Services Department The attached contract is for the City to purchase software that would enable jab applicants to apply for jobs online. The increased efficiencies associated with this are part of the HR Strategic Plan endorsed by the Administration. $12.000 Cost of this request 1010.1220.5209.00 Ao/iount Numbar Project Plumber Budgated Item $ - Catspory ? Projaci Budget Funds Used to Rate RemairLiriy Balance Budget Adjustment Attached C Job AppRcant 5oftware Program Category J Project Name Procjrarrr i Projno Category Nama General Fund Fund Name Previous Ordinance or Resoluflon #t Department- Dimctcr — -- date /r Original Controct Dake: Original Gnntrart Nun3ber: City-Atte./ Da to Finance and Internai Services Diredor Date Received In City P03,22 RCVD G'lerk's Office a % R. D F Chief of S Date RQCeiya(1 in Mayor's Office hda} r L�atfi Commerts: - Revised January 15, 2009 Service AlZrevrnenf T`TY�s CJ'ST-I,Tl+�1=+: '.�"��'VTC".b:S A.4�1"+i"L;k:l1'LN.:N'1' tLfsiY'`_A�r�.ti'nz�nE�'] i� rrradc xud c�rtc-r;_ci into this �_ . ds3}• of 2010, by and bctivu;cn Governmentdobsr.tom, Inc.. x Czlifomia corporation (cVbra 11r-)GOV-- j, and the. City of Fayetteville, ArkarisaK a public Lrifity acting by and through its duly appointed representative (`:Citsromer")- 1. Provision of Undine Services - (a) C w;torrier hcruby cugagcs NF.00TOV, grid NFOGOV hereby agrees {subject to the terms and condirians set forth hcrrin}, to pni.i(ic the SeitiiCzs (the "Services") snore hilly described in this Agreement and in -XhiJsi A (Order 1-(jrm). C.ustom4.'r htircby acicuciwledges and ages that NFOGOV's provision acid performance of rhe 5cxviucsc i4 dependent and conditioned upon Customer's full perforinance of its dhlties, obligations wid rc L,ponxihiliti;ns ficrcunder- 3_ Additi€inal NROGO 1! Iesperrrslibiklhio In connection with the perfortuame of this Agreemein, NFOGOV shall he re4ponsible for the follo-Mxig; (a) NEOUOV shall provide all required hosting and operations support for the applications provided through this (b) `EOGOV shall foll(na those support, maintenance and other procedures ;md shall provide those support. maintenance aild other services to t:ustu)rncr more fully dcscrihcd in this Agrrccment- i, Customer kesponsibifJrles_ In conlicTii n with the perfornlance of this Agrccmcnt and the provision of the Serrrioes, Customer shall be responsible for the following= (a) Customer shall be responsible for emquring that CLLSIUMUCS use Of the Services and the peifonnance of Customer's other- obligations hereunder comply with all laWsapplicable- to Cl.rstomer- (b) CusEomer shall lie responsible, as betweetai NEOGOV and Chistoiner, for the accuracy and c-Unipfctcnu;s:u of all records and datribases ])rovided by CI>stomer in connection wide this Agree iettt for use on NLOGO V's 4ye*,ni. 4- Ownership, Protection aird Sccrrri. (a) Owncrship cif any }graphics_ text, data i?r other information or content nnatarials and all records and databases , pliud or furnished hy� C',ustomcr liereunder for iucotpora6on ixitn or delivery Through the applicarion(s) described in this agi-ccrncnt xhall remain with C;wtonier, and NFOCTO`ir sliall cease Ilse of all such material UP011 teririi.rtatiou of this dgrccrncnt- (b) Cuglurnt'~r 1Loknf)wlu:dgcs and agrccx that nothing in this Agreement or any otlier agrecinetit 2n, ass (,imofner atiy lice-iises ur uthc7 riALst with rc ylxct to NFOOOV`s software systcin (-"Our-ce code or ohlect code) other than the right to mccive Serviceq as cxpnrssly pnroidcd licr in. NFO TOV ,ball retain all owrlersbip iu the hilellectual q perry and all usher pmprieLary right~ and interests associatul ,nits NF'OGOV's software systein and Senioes anal all coniponcnt3 thcruof and as4ociatcd documentation Except w. expressly provided herein. (c) 11JEOGO V lganls Lu Cugloincr a limited liecn%c (luring the terin of this Agreement to use and reproduce NLOGOV's trademarks and logos for pwJ)nses of -including such trademarks and logos iuh adv'eiiising and publicity materials mid links xolcly ax pcmiittvd hereunder. All rues of such traderna&s and logos shall conform to Custonler'st ,standard "Uidclinc% and requirennents 1 -or use of such trademarks and kigos. NEOGCV, Inc;. Proprietary and Conficleritial Wage 1 of 8 5, VF,OGf)'V R.earesentaNunx and Warrantieii (a) Service Ferformance Warva ly. NEOGOV ivarrai7ts that it uill perform the Services in a manni_r uon`3iAcTiL with industry standards i-pasanably aplalicable to the performance thcruof. (b) Ano Ofd+er ;Vatraniy, EXCEPT FOR TIIE' E12RESS WARRANTIES SFT FORTH JN THIS SECTION 5, TIAL: SERVICr'S ARE PROVIDED ON AN"AS IS" BASIS, AND CC;STt71vlFR°S USF. OF THE 9FRV10ES TS AT ITS OWN RISK. NEOGOV DOES NOT NL4KE, AND IIEREBY DISCLAIMS; ANY A1\7D AT.L OTFTFR EXP1tE:SS AND. -'OR M4PLIL.D WAPRANITL.S, INC'LTJUTNG, BUT NOT LIN11TED TO, WARRANTR.F.,S OF MLP.CAANTADILI IY, FITNESS FOR A PARTICULAR PURPOSE, NO NWER. NC*F_.14ITNT ANT) TTTTTF RNT17 ANY WARILkNII S ARISENG FROM A C'OUILSE OF UEALIN(3, USAGE, oR TRADE PR.ACTICF- I',il✓OGOV DOLti N0i' WARR—kN--T'111A:T 141 SERWCES WILL BE UNTNT)✓I RUPTED, E,RWFi Fl-tFF, Ori COMFLE.`I'ELY SECUI;L. (c) Dh c'lain3er of Actions Cazi.ved FJV and,'3r t)f dur the C'onlrol of Thin[ Parlies- NEOGOV DOES NOT AND CAN -NOT CO'-,'qT C)L THE FLOW 01' UAIA TO OR FROM TIIE NEOGOV SYSTEM ANT) OTHEk? PORTIONS 01" TeL, INT RN`E- . SUCR FLOW DEPENDS IN LARGE PART ON TIIE PERFOR1IANCF OF 1N"FERNI: t' SERVICES PROVDAL t OR CON fROLLEU BY TIII D PARTIES, AT TLb1ES, ACTIONS OR INACTIONS OP SUC1i TA RD 1'Ak'ITES G ��I INEPAIR OR DISRUPT CUSTOMERS S CONNECT70NS TO THE 1NTERN-Ef (Ol: PORTION'S TAL-RL01). ALTI-IOUGII NEOGOV WiLS, USE CONIMERCIALLY RE.ASONAL3LE 1 f:PPOKI S TO TA1CL ALL AC'110 S 1T DEE'MS APPROPRIATE: TO REMEDY AND AVOID SUCH EVENTS, I\Tl c rV CANNOT GU-.-UCANTEE THAT SUCH EVENTS WT.r. NOT OCCUR- ACC.C)RDINC;LY, NEOGOOV DISCLAIMS ANY AND ALL LIABILITY R.F,SLI .TINCi FIR ON1 OR RF.J.ATFD To SUCH EVENTS. 6. Pitblietty. Following execution of this Agreenrelit, the parties hemro may issue a Lre&s release, the -ffiml and substance of whirb sball be mutually agreeable to the parities, anuauncing the rclationship urcated by thi.4 Agreeineitt- Except as expressly a;gntzrilpiated herein neither psmy shall i4suc any additional press release v.hich mentions thl ! other party or the transactions contemplatcd by this Agrocincni w'idiolit Lhc Prior 3on3enL cif Lhc rather patty, vrhich con, ent Shall not be, unreasonably vathllcla ?. Npndisr'1omure- nrough cxureiw of each party's nghts Luldur this tlOr:,• MIL, each parLy play be cxp;xsed LGJ thc: tato party'.4 lcclulical, linamcial, bLNincSs, mar1cling, phuming mud ocher information and data, in ` .ritten, oral, elcctToniu, nlagnutic, phoingraphic andlor ULh9r forrrrs, ilicludiikg but not linlired to (i) oral incl w1ittetl cortlnnnlications oaf One party wiLh thc uMctrn imd SLmff Of the r_1diltr parry whicll sire 11tark4mi or identified as confidential Or SCCTOL Ur .;Hnilirly marked or 1dencified and (Er) other CointnuvioNicins w-Mch a reasonable pt rson WOLIld horn the surruundimg 1LCtS and ciictulsianots co be c:Onfidenrial or secret ("Conftclealtial lnfoniiation") and trade secrets, In recognifion of Che other party's need co protect its logitimmte business interests, each party hereby c_:ut-.,mmnts and mgrvas rhmt is shalt r-,prd and Frear each iters of iformatioii or dart con.stituth),g a irade �,,,c:ret or Confidential information of the other piu'ry as striotly confidential and wholly ,,,,arleci by su;:h other party amd Lhmt it WW icor, 54itholtt the express prior writr-•til consent of The rather parity or except its xaquired by law iruilLtding the l rttdorn of Information Act of the State of Arkansas, redistribute. market. pilbli.sh, disclose or divulge to any other person, first or entity, or as`, or tnodifv for use, direcrly or indivectly iii ani,' way f_or any per -sou of c-iidry': (i) any of the other partyls Confid.aidif Inforination (hiring the tevai of Ibis and for a pewRJ of- tlu-ee (_�) rr-ars after the termination of this Agr-eeruent or, if later, frotn the la3t date Services (includhig .iny �V� Irr�7nty work) are performed by elle disc1osfiib- parr;: hereunder; and (ii) any of the oth.er. pairW,3 trade secrets at array lime dLrring 'A'hi0h such inforinarion shall constitute a trade secret under applicable. la i. S. Liabilitc, Litnitatiom. (a) If pronipcty noLifred in +A-Titing of any ac6ori brovighr ic phisi C.1-istUme!' based on a iflairni that Nit c,0 's Services infringe- a LlniLed SLmfes pmLeut, c-opyriglit of trade mark right of a rinrd party (except to the extent such claim or nifiing=enl rclalcx to any Lhird party wftwart. incorporated irllo NLOGOV--s mpplicacions), NEOGOV will dcfciui .ruck ac -firm at its cxpcnr,c and will pay any and all fccs, co3t5 fir danm-a that n11Ly be finmlly WINmrde-d 1T1 SlWh NEOGOV, Inc_ Proprietary and Confidentini Pali; 2 of 8 action or any sertlerileslt resulullg firoru such action (Provided that Cnstoraer shall psrinit VFC)(.iC)V to control the defe'n-'se of such action and shall not make, any conlpfornise, adrowsion of liability or �ettletr7ent or take xny otlrer action iinpairing the defense. of such claim without NEOGOV's prior wrirten a.ppro;gal), (b) Customer acknowledges arid agrees: (i) that NEOGCIV leas no proprietary, financial, or oCller imerest in illy goods or services thst play be described in or offered rllrough Customer's '.,,err site; and (ii) that except with respeu to an.f Material supplied by N-LOGOV, C'ustorner is solely responsible (as between _,1r.0G0V and Cuslatller) for the cotltcnt, sllralky, perfurnlance, and all other a:Lpeets of the goods or services and die. information or other content Contained in or pro vidcd Lhiuu�l CJu3Lunxx'S wch :siLt_. (c) 01-HER THAN THOSE WARR1iNTIES EXPRESSLY SE-1 FORTH 1N TEAS AGR1E11'LFN.I., NFC}GOV DOES NOT l4T.A". ANY WARRANTTFS TO CUSTOMER R OR ANY OTHER PFR5Olti OR ENTITY, J+.ITTTFR. EXPRESS OR TMPLTFD (TNCLUDING, VVFTH01-JT T.TVIITATION, ANY WARRANTIES OF 14' lERClHr;iNTABI1_, TY OR k'1'INESS FOR A PARTTC'U AR PTlRPOSF) WITH RESPFCI' TO TITF ,SERVICES PROVIDER IIEREUN FR. NFOGOV SHALL NOT RF LIABLE TO CUSTOMER MER OR TO ANS' OTHRR PERSON 012 RNT'iTY, UNDER ANY CIRCUMSTANCE OR DUF TO ANY F.VFNT '4tiHATSOFVFR, MR CCINSFQUFNTTAL OR TNDIRFC'T DANIAGES, INCLUDING, WFTHC}TJT T.TIV FrATJON, LOSS OF P-ROFM LOSS OF USE OR BIJSTNESS STOPPAC'.F. (d) Under no circum-.win=s shill N EOC3OW4 total liability La CLrstUmtr OF any other perssm, ragsirdless of the naturr, of (hc claim or form of action (whcthcr arising in contract, Lort, AricL liability or otftenvise), excttd C= iavermnentjobs_com lr►o. s Certifrotrle sof IWLLrrince and NEOGOV has agreed to mune Cusrorner as in insured on said liability ivislirauce per attached l:xlubil "A" provided by 1tiL.OGOV, prMded, however that the foregoing linliul dons set forth in this 5eatiou 8(d) shall nol apply to actions brought under 8(a) abovo or to any irljury ro persotis or damages to properly arising out of NL.UGOV's gross negligmc;e or vvillfill, -Mss n s-,onduc-t_ 4, Tont. and T'criubiation. (a) TU9 Agreemeat shall corzullence as of January 1, 2011 and ioinain in e,06v for nvehe.. (12) rx,onths unless terininate,d by either party as set forth herein (" blitial Tertn" ). (b) This Agvret nment may be re-no ed for additional terms ("Reneical Teim') equal in duration to the Tnitial Term provids;d C'wtomcr notifies NFOC70V at lea.%t thirty (30) days prior to thc: cnd of tho Initial Teri or a Rctacwal Tenn it ix anticipated that the parties shall in grand faith corninence activc dl!{ usLdom each September conecrning whether and under what terms to renew frtr the following caTcndar year. (e) NF,0G0v rcticrvcs the. right to tr rininatc this Agroument imrncdiaLc:ly if the Scrviecs pra•.,icicd 1-creundcr 1- tucame illcgral or contrary to any applicable. ]avv, tutc, regulation arpubhe policy_ Each party tihall have the right to LerrrunaLc this Agrecuumt upon Sixty (tit.)) clad+ prior wrium nonce. to Lhc olFer party_ (d) 'Xithin Sixty (60) days of notification of turnli-nation of this Al TccmcnL N1=OGOV shAf piu idr: Customer with a dcdiutttd data file: SuiLable for impartation into cornmcrcially available databa=L. sUl(warc: fc_g„ NIS-¢c:!u-,i4 or 1415-SQL) Thc: dtdicatcd data filo will bu compriscd of C:Lusloniur's data contained in Nl':06OV':, vvsLLrn. The structure of idre relatiou:tl database will be specific to Lire Custorrrer 5 d_ua arra Will riot be represenlrrlive of lbe proprietary NEOUOV datstbase. _'J1lOGOt+ shall likewise re.furrd CUSlUrller its pro-ral& share of pre-pay-Fmnut by Customer fur Lvxelv;; (12) morrLbs of -. rvit� andfar mainlumurtc ftvs or any other anrounLy pre-piiid by Custonrer La NEOGO . lel_ P.11-y en4v_ (a) lniiial Ie?m. S= E,,,hibit A (0rcicr Fvvm). fh) Renrnval Terme vs . For cath Renewal Tom,, Y1F()(r()V will continue to pirrrido: CLrstomcr %mith the Scrvixs, and vill pro idc. maintenance and ,,nuptyrt. gervices as dezeribed herein, provided Cummer NLus}s a purcl,aase ordt,r or MEOGOV, Inc_ Proprietary and Confidential Page 3 of 8 niodifieanan to [his Agreernenl and pays NhOGOV in advance the annual 1ccurring cllatges then in etferm Tf there is an Liorea8, in annual maintenance and ;support charges, NFOCTOV ,,11211 give. Cixstonwr wiiteu notice of such increusr gal lCasi thirty (3 0) days prior to the expiration of the appl ir,3l)l - terllx, 1 I- Puree l aj:� ure- NF.OGOV ,hall t1c1t he liable tar any d"11113r2S rust;, expeases Of otlles cc mcquences incunvd by Customer or by any other person or entity as a result of delay hl or inability to deliver any Sarvices due to cirtulnstanecs or events beycnd N-FOGOV"5 .reasonable cowrol, including, Mthcut limitation: (i) acts of God; (ii) changes in or in the interpretation of any law, Mile, regulation or ordinance; (iii) strikts, lockotas Or Other ffthor problems; (iv) tr nspomirion delays; (4) unavailability of supplies or toaterials; {vi) fire Or expla ion; (vii) riot, military action or usurped power: or (viii) aCtiojis or fallvrds To act on the parr of a governmental authority other than Cutitortier. 12. Miscellaaeons. Either part , may not assign its riglus or obligations under this Agreement Without [hc prior writwji consent of file other patTy. This Agreement niiy nut b, modified or amended (and nO rights he rc;under may be v,aii-T) except through a wrirten instiument signed by the par[y to be bound. 'This Agreement constitute.-, the entire ago-:ement between the patties wiih respect to die subjecr +natter Hereof iuid shall be govemed by and coicgtrued in accordance with the laws of the State of Arkansas, viithottt giving effect to conflict of law mlus. Customer acknowledges and agrees that this Agreement is not intended to b, and shall nor be cunstruvd to he a fi,aucbiw or business opport mitt' IN WITNESS 4'VWRF.-OF; the parties have caused this Agreement to be executed by- rhear respwiive duly authorized of3iccn� ay of the date ie# forth above - Customer sipa(trre Pririr Nat= Fide: II ��.loi�1�.L�j � FIN, --M ybr: CovernmcntJobKconi, Inc., a Calif6rrrin corporation Signature; 1'riat x ramie: Titl e: Date: ?IV[ t - N EOGOV, Inc, Proprietary and Confidential Paye 4 of 8 Order Form Cusftmn cr: EXIUBIT A — ORDER FORM Bill 1,0: Order Summ Attention To -- . . ........... Address: Phone: v AQ3 Quote Date: 1116.`2010 Revisiow I Valid From: [ 2! 1612010 $51000100 Valid To: Todmy glus 3U day.i Order Nuivil)ev Re nested Service Date: TBD Iniflal Terav, 12 montb� Order Summ detailed dimoriptiogs of di.- scrviceS are orm(ained in Lhc order dcIail fur C.-uuh.,.crviuc. u- ch are incoijun-ated herejo and made a para herer)f� jact. wthzsrof�re NEOGOV. Inc. Proprietary and Confideritia.1 Page 5 of 8 Iz. N. . . ........... v 1.0 hisip ht E-humvise Ld ftion 1.1 Submcrinfinn License 7I000,00 1.2 PfovisloiliIIL, $51000100 Included Goverammflobsocom Ammil T-icemst *00tional X99 'Sub Total: $7,000.00 1 SS �0�0. 0 �0 L detailed dimoriptiogs of di.- scrviceS are orm(ained in Lhc order dcIail fur C.-uuh.,.crviuc. u- ch are incoijun-ated herejo and made a para herer)f� jact. wthzsrof�re NEOGOV. Inc. Proprietary and Confideritia.1 Page 5 of 8 Order Form Order Detail 1.0 Insight Enterprise Edition 1.1 License Subscription The Customer's subscription to the Insight Hiring Management Software inciudes the following functionality: Recruitment • Customized online job application • Accept job applications online • Online applications integration with current agency website • Online job announoements and descriptions IP Automatic online job interest cards • Proactively search your applicant database • Real-time database of all applicant information • Recruitment and examination planning Selection + Create, store, and reuse supplemental questions in the Insight item bank • Screen applicants autornatically as they apply Define unique scoring plans per recruitment, or copy existing scoring plans • Test Item bank (optional in TMS) Conduct item analysis • Test processing (automatically input Scantron test data sheets)` Test analysis and pass -point setting • Score, rank, and refer applicants Applicant Tracking - + Email and hardcopy notifications * EEO Data collection and reports Track applicants by stepfhurdle * Schedule written, oral, and other exams • Detailed applicant history record * Skills tracking and matching Reporting and Analysis • Cotlect and report on EEO data • Analyze and report on adverse impact and applicant flow • Track and analyze data such as tirne-to-hire, recruitment costs, staff workload, applicant quality, etc. Over 8Q standard system reports • Ad Hoc reporting tool HR Automation • Create and route job requisitions + Refer and certify =applicants electronically Scan paper application materials Cost of the scanner is not included unless listed on Exhibit A — ORDER FORM * Requires a Scantron or similar Optical Mark Reader (OMR) scanner, special forms, form set-up, and scanner software, which are not included unless listed on Exhibit A — ORDER FORM NEOGOV, Inc_ Proprietary and Confidential Page 6 of 8 Order Form Additionally, during the term of the subscription, the Customer will be provided: Unlimited Customer Support ($:00 AM — 6:00 PM PT) Customer Support shall be provided to the Custorner both on-line and by telephone Monday — Friday, 6.00 AM — 6:00 PM PT (excluding NEOGOV holidays). Product Upgrades to Licensed Software Customer shall receive all product upgrades to purchased package. Product upgrades are automatic and available upon the next login following a product upgrade rollout. Product upgrade rollouts are generally released every three months. 9.2 Provisioning The following activities are conducted as part of the Insight Enterprise implementation • Conduct a project kick off meeting to review the project timeline, deliverables, and establish project expectations + NEOGOV will establish an Agency -specific training environment that will be used during training and post -training to allow Ilia Agency to learn the system and begin defining new roles, responsibilities, and activities within the HR staff • NEOGOV will conduct eight hours of on line instructor led training. NEOGOV will provide all required user exercises and user guides to the Agency_ • Once the core user community is comfortable with the system (typically within 10 hours of hands-on use) they will train the remaining HR staff to complete their tasks using insight Between the training and go -live, NEOGOV will complete the follovring activities: c Creating an agency -specific training environment which is used by your agent}+ during training and afterwards to train in prior to moving into production v Configure printable job bulletin Integrate your new production job opportunities, promotional opporlunities, and class specifications web pages into your existing agency website Establish the Agency's Insight Enterprise production environment 1.3 Training NI-OGOV will deliver training to agency recruiters We will provide all required user exercises and user guides to the Agency. Following the training, your agency will have full access to the training environment. Additionally, your agency has full access to our Customer Support Help Desk during the training to help new users fully utilize Insight Our existing customers find that this unique implementation approach enables their users to becorne familiar with Insight in a safe environment, promoting system use and leading to a more successful rollout. NEOGOV, Inc, Proprietary and Confidential Page 7 of 8 Order Form IN`: � F° Order Form Terms and Conditions: (1) The Customer hereby orders and GovernmentJobs,com, Inc. (d/b/a NEOGOV, Mo., hereafter "NEOGOV:) agrees to provide the services described in this Order Form. THE SERVICES ARE PROVIDED PERSUANT TO THE TERMS AND CONDITIONS OF THIS ORDER FORM AND THE SERVICE AGREEMENT BETWEEN NEOGOV AND THE CUSTOMER. (2) The Customer agrees that the payment schedule is as follows: Provide all required software and Licenses One hundred percent (100%) of the annual license price is payable within thirty (30) Clays of execution of this Order Form and Service Agreement. ($7,000-00) Software Provisioning for first half of Insight Enterprise Fifty percent (50%) of the non-recurring costs are to be paid to NEOGOV within thirty (30) days of the execution of this Girder Form and Service Agreement. (52,500.00) Software Provisioning for second half of Insight Enterprise (Completion of past evaluation) • Fifty percent (50%) of the non-recurring costs are to be paid to NEOGOV within thirty (30) clays following the thirty day post -training period. ($2.500.00) (3) Neither the Customer nor NEOGOV will be bound by this Order Form until it has been signed by authorized representatives of both parties. (4) Changes or alterations to this Order Firm will not be accepted. THERE ARE SIGNIFICANT ADDITIONAL TERMS AND CONDITIONS, WARRANTY DISCLAIMERS AND LIABILITY LIMITATIONS CONTAINED IN THE SERVICE AGREEMENT BETWEEN THE CUSTOMER AND NECGO . DO NOT SIGN THIS ORDER FORM BEFORE YOU HAVE READ THE SERVICE AGREEMENT IN ITS ENTIRETY_ YOUR SIGNATURE BELOW INDICATES THAT YOU HAVE READ THE SERVICE AGREEMENT AND AGREE TO BE BOUND BY ITS PROVISIONS. Customer NEOGOV, Inc. Signature: Signature. Print Narne �,; ~ �, � {� Print Name: Title; q1 6 A Title: Date: % /. I.b Date: NEOGOV, IrIc. Pro prietaryr and Confidential _ Page 8 of s 399 Gcwernmentjobs,Com, Inc, dba Neor]ov Car liIca [a fif Insurance ( Saga 1 of 1) 12+1 CV2010 09:25:03 AM 'L CERTIFICATE OF LIABILITY INSURANCE DAA""YJ0110 Y! f2J1�Of0 THIS CERTIFICATE IS ISSUED AS A @LATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CEFt7IFICATE HOLDER, THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR Nr=GATJVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY 714E POLICIES BELOW, THIS QERTIFICATE OF INSURANCE DOES NOY CONSTITUTE A CONTRACT BETWEEN THE IS$UWi� INSURER(S). AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER, IMPORTANT: If the certifleate iioldw is an ADDITIONAL INSURED, the poficy(ies) must he endorsed. If SUBROGATION IS VVAJVED, subject to the terms and +:onditians of the policy, cortaln pollcles may mqulre an 4odomoment- A statement un this certrfaate does not confer rights to tht certificate holder in lieu of such endgmem"tfs . M'CIDUCER NAVE! CT Ta! hlnsHrAnrB rW1O_N ren• (LIVID] E36B-7U2d - (Ar. Noli 02%,300-94m 1301 Contral Ex South, Siiitu 11S E-MAIL pY- .Ilu�sti: Allen, TX 75013 INSURED Goverr[mAntjobs,Com, Inc, dba Yeogov 222 N SspvlVeda BIVd, Ste 2000 EI SDgunda. CA D0245 r-nVFRAC4FS f-FRTIFICATF NIIIIARFR, (iIFSTUrl6R 1611: _ _ _ AFFORDING COVERAGE .,, fox @JSURFR A: IialtlDfl C stall Hlburdrx;N C:orrl• lin _ 7. 24 imLIRIR H : i-:3rt oM Insurance Company of Oe Midwest 37478 Ir,sLwLw e: _PrOpErt r and Canvally Insumnoe (-�rnparV of Hartio 34680 R.sIJRDR D: JkGE InsLlraom Company off Oh ID 22567 INSURER E: INFURFR F: .- ._....� RFVISION NUMBER, THIS IS TO CER -MY TH61' THE POLICIES (>I iNgIJr1ANcr I II;Tr'n RFI {)V-; HAV,7 i FFN I„SiJFn TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED- 6JOTWITHSTANDJNG ANY REQOREMENT. ftHra 0 z ncxgL3rri0N Cr ANY CONTRACT OR ()THFR PUCUMENT W17i RESPECT TO lAHFCH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INStJRA�JCE AFFORL'ED BY THE P'OLIC'IES DESCRikeD HEHEm I$ 1kIJB,JEC7 TO AIA THE TERMS. EKCLUSIONSANDCONDITIONSOF SUCH POLICIES. LIVITSSHOWN MAYNAVE BEEN REDUCED BY PAIDCLAINI.S. INAR!pa TVF1E OF INSURANCE � POLICY i�UJi BE UORGY.Y8F MIAALrYM LIIA”. GEDJF�:i r_IJAfIILITY - EACII=URRCNCC ..1 2,CLO,U50 — - IGC]rAIAtHCJAL (p1=N1=RALIIA:711..'I`f ?f{L'fAlSfy SLCI'tU rAe 3 ylll,+lfkl y. Lq rxP �ArX ; CLAN -,S MACE ' V 'OCCUR i A yrs 445E 3E8 Y 1rL52714 1,2S 1011 PEN 3DhL; &PiPI INJURY 3 2,009,4]0 GFAE-HAI Ai:iH. C.A11' S 4.00.GDO GE9LlQGREGAT=1-IAUTArT'LIE;5PER. ?RODUc-rs CD'r1Ph?oIQG S 4.001000 3 LUC: AIJTOrRMILF J LAAII ITY COAMINED SINCIE UMIT 3 v,90D,ta70 +� ANY ALrTo _........ D;LY IW.JP?Y (Per per n) S aJ_I, CJtiIRJF.O �'JTCla i BODILY IAJJTCf (per aYidelYp 3 G SC.HE0L, ED A6TCAF -- ✓ HIRED ALITOS Yn; �`iUF41�'6ar>'l annrr:a'la 1 �r 19r210 -ii � I ..-.-.••. i'ROPEfYTY CtaFlr,GE � ;Peraaiienli � h171+-11WrticD,53J7U>i _ -- S Llht2#tL=J14 LJAD Z BCH Cr.TCURRENCE i EYCCESS LNB [a of e(.SAIPJ IF. DTCUCTI@LE I s I HSTEHT.ON 9 @ lVORHFRS COU!p[hJ;.,4TION AND EMPLOYERS' LIA@IUTY ANY P_•'.OFRIETC)WPAFYI FltHr1.ECJ IVtI .F FICER?.1EI.SLLP. C(f:LLIDDD7 tx Inluwelory iu IAiI N J A, 460MCG:a I95 I,[i 0<.9 L,'2iCN1 '!4C-'ST,4TU- :rJTr1- 7 v FI EACH 41-;FI:F!11 1. 1.UJv_9TdJ - • • • •-'• =.L IXGLASC CAEM?LOYE t ?•470 BOO E..L D'3 ;% E - r -Cl -r -Y LPAIT L 11700,COJ If're:, cWeWLe Ultler DF-9CRJPTION GFOPERATION-3 te'W1 J 1 D rtUIC66l4rk11 I.DFhIL�I'(£r•Y :R'Id 0111 .1OP3) t I C:.N07217W03 9J7f'717SSI 1,2u�d911 d 7YlES1 r.B,'}'�Q0rd091B ;'7.,^hC1,11(l^i;7,::.n.cm DESMPTIDN OF OPERATIONS 1LOCAT10R3 f VEHICLES IAISe�lr ACORD 101, A�Mif ro4l R.w11L.rk5 jrhatlula, ff nrrru ;p— Ix r:.rPnrnrt] City ur fnye;',nwi!d is ran)dd eu h-1 0uld I19IswJ rill, •Masi C n Ole slensiol NU14 , —CIC hT= Ul l neo r -n Mr l 10711 IN tO InB-xvtJa AILVKL1 L:VI+LYUKA I IVN. An rights roservou. A4C17RD 25 (2009i0D) The AC4RU name and logo are registryred marks 4f ACC?RA .9 HOULD ANY OF THE ABOVE DESCRIBED POLICIES HE CANCELLED BEFORE City ofFayettevltle THE EXPIRATION DATE THERE=OF, NOTICE WILL M DELIVERED AN 1 I'3 IN, Mouniain ACCORDANCE WITH THE POLICY PIR7VLSIONS. Fayatc-ville Ali 72701 ;UTHOR..17Fn RF.PRFyFIrrATNE tO InB-xvtJa AILVKL1 L:VI+LYUKA I IVN. An rights roservou. A4C17RD 25 (2009i0D) The AC4RU name and logo are registryred marks 4f ACC?RA City of Fayetteville, Arkansas $udget Adjustment Form Budget Year Dopartment. Ghief of Staff Request Date Ad(ustment Number 2010 Division: Hurri�R Fosouroos 1211712010 Prograrn7 Employee Benefits{Services JUSTIFICATION TO INCREASE PROJECT 1 ITEM: Additional funds are needed in softwafe mairitenance to purchase NeoGov JUSTWICATION TO DECREASE PROJECT/ ITEM (OR RECOGNIZING REVENUE). Account Narne Sof3uvare Maintenance Software Increase Decrease Account dumber Budget Budget 1010.1220.5416-00 2,300 1010.1220.5209.00 2,300 iv - Stun Head Date -13u et Director Dato Department Director Date Finance- Direc.#or — Date Chief of Staff - Date }+or Pate TOTAL- 2,300 2,,90G Project.Sub Roquested By BARBAPA FELL Rudget & Research Use Only Typo: A B G D { �9 Deccription,- General Ledger Date Posted to General Lodger Initialµ Bate Posted tc Project Accounting Initial Date H'IsudgeWLjd9wAdjuslrplonrsl�QiQurrn_2U10_New_For mat v Service Aareement THIS ON -UNE SERVICES AGIZEEl4 LNT (this " greament") is made and eaterrd into this day of , 2010, by and between Govarnmel:tJttbs corn, Jnc., a California corporatioA (d/b/a " IEi]C.0w). aand the City of Fayelttvilk:, Arkansas a public entity acting by and Mrouch, its duly alrpoini cd representative ("Custowee ). I. Provision of On -lila Arvlces. (a) Customer hereby engages NEOOOV, and NEOGOV hereby agrees (subject to the reaths and conditions set forth herein), to provide the services ;the "Sttvibn?) more icily dtzoribod in this Agreement and in Exblbit A (Order Fornh), Customer hereby acknowledges and agreets that NFA)GOV's provision and perfotntarice of the Services is dependent and conditioned upwi Ctmoxnces full pe tush( of lits dativs, obligations and responsibiliU&S heretut&,r, 2. Add, ga sl NEGGOV ItraeEsan #1 eM. In connection with the performanve of this A}Tearr nt, NF-OGOV shall be responsible fi-)r the faff9sa iug (a) NEOG1DV shall provide all recliAred hosting &tad OWat#ions support fsrr thn appl oataons provided dareugb this agreement (b) NEOGOV shall. follow tbose mppoM mMntmance and other pmcedares athd ghnlA provide those support maintemnce and outer scmcts to f ustomer more fitlly described in thia AVOtment. 2_ C:-Urner Iionatts trilstiea. In contwetinft with the perfornmwe of dL's Agreement and the provision of the Scrvioes, Customer spall be redpunbibie far the, following: (a) Customer %ball be mVonsible for enuuing that Casmmees tale of the Seivioes End Oie p�rfvniwnm of Ousto.-mr's other abligadoa,,ds Hereunder Comply with al.l laws -applicable to Oisromer. (b) Customer shall be respomible, as betwemn MOOGOV and Ouslomer, for the accuracy and v-impfettness of all records and dalaboses provided by Custaracr in connectiost with diia Agrement for use on NEOGOV's system, d, [1hYnPx5hljYt Prd(Btti to and Sat let It F (a) Owoetship of any kraphicc, text, dttta or oiher informatit-m or conte'# maW W6 and Ill Axords and databases supplied or furnisltod by Cixtumcr IiDmunder for incorparatiao into or deliVfiay through the applirataoot{e} d t -A nbW in this agreement Aall rt�rnain with Cw5tomaer, and NROGOV sboJI cease use of ill Such rnatenai upon termirtaticm of this Agreement, (b) C astomt.r acknowledges and agnms that nothing in this Agrestuea[ rx any other agreement groats Customer my licenses or other rights YL ith resp�wt to NEMOV's "Iware system (source code of object coda) othcr than tlho right to receive Services as e;xprmly pravi&d heroin NEOGOV shall retain all vwnersWp in the inteltwtuai property and all other proprietary rigbtr, and interests associltftd with I�TEOWV's software system and Services and all components thereo€and msoczteddocumeRmatinn. escepi %-% expteesiy pros idtdher6hL (c) NEOGOV pmnts to C mtonwr a l"tmUed licewe during the terga oil. thin. Agreement to me and reiraducc 1NFOGOV's trademarks and logos for purposes of includiag aurA lrsdctttsrks and fogos in advertWng and publicity ataterWs and HnLq solely as perraittod hereunder. All Cues of such trademarks and logos shall conf rm to Cwstomca"s Standard guidelines fend requieewtmts PoT usG of n wh tt&'tents and logos, NEOGOV, Inc, Proprietary and C anfi4erttial Page 1 of 8 5, NEOGflV Rtt5rescntrilium Anil Wtirrarities;. (a) Sej�vree Perfonn nc'e WarYllJtlY, NI;OGOV warrmte. that it orcin perforin tllP Services in a man=tonsi°ttnt with indttf-y, wdaads-easonably applicable to die,perfosmsatce &-rto£ (h) No (1171er iI'Cerrcmo+. EXCEPT FOR THE I xPRFsS WARItbWlIES SJri FO.P U 1N 'THIS SECTION 5, THE- SERVICES ARE ?Rt` VIDED ON AN "AS IS" BASIS, AND cies n vrw, , risr or. n-jr; SERVICES IS AT ITS OWN RISK- 'ITFf)GO4r DOES NOT I&UCF, ANIS HEREBY DISCLAIMS, A MS, At�ry'' A2W Ai,L t7�f_-R EMPRESS AND/OR AIPI_.IED WARRANTIES, W'Ci.I_TJWG, -SV-r NOT LIMITED TO, WARRANTMS OF MERCHANTABILITY, FIT ESS FOR A PARTI<-'ULAR Pt31T_i'OSE, NOXINFRINGEMI 3Ti AND TnTZ AND ANY VIARRANTI S AMSING FROM A COURSE OF DEALING, USAGE, OR TRADE ?RACI`j(M, NEOGO V DOES NOT; ARRANT THAT THE SERVICES '`ILL BE UNINTERRUPTED, ERROR-FRrr, 0R. CO&TLETELY SKAJTZ (c) A.944vner of Actions fausad by aodloY Under the Control of 1kird Parties. IsMOGOV DOES NOT AND CANNOT CONTROL THE FLOW OF ARTA TO UIt FROM "stir ZYEGu oO r SYSTEM AND OTHER PORTIONS ill; THE INTERNET, SUCH FLOIV DEPENDS IN LARGE PARD oN THE PERFORMANCE OF TNTERNJ--'2' SPRI/.CES PROVI.D>.d) OR C0KrR0I,I Fl} BY Tam PARTIES, AT TIMES, ACIIDNS Olt INACTIONS OF SUCH TIIIRD PART113S CAN 1',MPATR OR DISRUPT CUSTOMERS CC}NNEMOINIS TO THE HIFIERNET (OR PORTION$ TREREOF). ALi'14OUGkl 1 IeOGOV 'Mff.1•_. USF Ct>NMIE RCIALLY REASONA13LE EFFORTS TO TAKE ALL ACTIONS IT VEF4MS APPROPRIA`T E '1'() RE.NfLIVY AND AVOID SUCH EVENTS. NDOGOV CANNOT GUARANTEE THAT SUCH EVEN'T'S WILL NOT OCCUR ACCORDINGLY, NECGOV DISCLAIMS ANY A ALL LIABILITY ItMSULTIN(3 FR{)Iv1 Ult RELATED TO SUCU LVENTS, 6- Pity. Following executnm of this Ag mrnenl, die parties Screw may issue a press role=, the form and substance of which shall be nturnally agrweblc to the parties, announcing tW r0atiorship created by thig Agreemetrt. Fxcept as expretMy uuau'anplated herein, neither partly shall issue any additianai prC& ICleasc rrhfCh mentions the otlrar party or the tran=ctions cotitemplaW lay this Acme -meet without tate prior consent d the other party, which oorrseru. shall not be unreasonably withheld. 1. Nit ndisclosure. Through exercise of each party'F righty; undu this Agxemkont, eoch party may be expoeed to the other panty's technical, itanaial, bushiass, marketing, planning, and other informmdon and data, in writ#en, Oral, eJectrcmk, nnagnek, Fhotographi-; anchor other fbrrns, including but not Ihnitod to (i) oral and Nvrittcn C0=nUaiC,Ati0rk5 Of cue patty with the ofiicus and staff of dw other party x1iich are lnn.r;r�kW or it7enf#11wd as cornfrduadul or t�rx:rc.t or similarly marked or identified and (ii.) ether conu3xnications which a reasomhle person would- recognize from the surrauadiug facts and cirewnstarccs to be txinEdc-retial nr sti-crct Clf-ontidcntial Inforrnati&') and trade secrets. In recognitlaa of the &4t r party's need to prolect its laZbmate business interests, each party hmby Q1vtnan1S and agrcc3 that ft shall rcy d and treat each item of informotion or data constituting a trade mvret or Confidential Intorn acion of the ofittr }rorty ss atriatly onnfidealial and wholly owucd by such othu pasty Find that h will tto-, withour rhe encs, prior wrimn consort c%f tiw ather party or exmpt Hs m4jilired by law including the Freedom of Information Act of the State of Arkawas, redistribute, market, frublish, disclose or divulge to 8ny other persort, 5Rn or entity, or use or modify far use, diractly or indirectly in any way for any persaa or entity: (i) any of the other party's Confidential Infonnatkin during the term of this Agrcemnt and for a peritrd of Owty (3) years aflc;r dee termination of this Agreement or, if later, from the las; date Services (inchtditig any warranty work) art prsfomwd by the disclosing patty hereunder, and (ii) any of the other party's trade ssecrr_•ts at any time during which succi infofmtion shall caustitute la trade sevrtt errdt r applioble Wrv. $. LiabillIX Limitatians_ a) If promptly notified itx v4ithig oC aoy ar;6,an brought agaiw C'uswmer basad on a eWnj Hurt Nkk):G[ V's ,.erviNs hifringc a Ur,Ited States patent, copyright or tradenwrk right of a third parry (excepl Ln the extant such claim or infringement Ie nates to awry third incorpxuated into Na)(30V's applications), NF-c?GUV will defend suchaction at it.R e2efm and ►s ill pay any and all fees, casts or tla'roxes dmt maybe f Tally awarded in such NE OGOV. Inc. Proprietary and ConMerdal Pare 2 of 8 action or any scttlemcnt resulting from stacks action (pmvidai that C�istomer shall permit NEOGOV to oontrol tha defuse of such action and shall not raa-�T any comgmrnise, adrraission of liability car settlement or take any 13dwr rection imlmiring the defiuise of such claim without NEOGOV'sprier wdctm approval)_ (b) Custtrnux acknowledges and agrees; (i) that NFOGOV bias no proprietmy, fuiuncial, or other interest in the goads or saviccs tW may be described in or, offered through Cumoiner's web site: and (ii) that Ctiovt with respect to any material supplied by NEOGOV, Custcrner is apldy Tasponsible fas batween NF000V and Custormr) for Che cnmtm4 quality, performa=, and Al other mpects of thr: Rpods or serviieea and tiw iutornta6w or other content contained in or provided tltrougb Customer's arab site. (c) CYI'lil i THAN THOSE WARRANTIES EXPRF98LY SET FORTH IN TFITS AGtMEK yNT, NEOGDV DOLTS NOT MAKE ANY WARRANTIES JV? CUSTOUVAR OR ANY (YI`IlER PERSON OR J,WA'LTY, XIxk)ZX I XPRESS OR IMPLIED (INCLUDING, WITHOUT L.111'dITATION, ANY WARRANTIES OF PdIERCRANYi`tluMUTY OR FITNESS FOR A FA RT1CULAR PURPOSE) WITH RKSPECrT TO THE EFRV10ES PROVIDED IIERRUNDL11- NW MV SHALL NOT BE LIABLE TO CUSMNIER OR TO AN'!'' (YTMR ]PERSON OR ENTITY, UNDLR ANY CIRCUMSTANCE OR DUE TO ANY EVENT WHA'I'SOEVM FOR CONS>EaQUENTI<AI. OR iNDUaCT DAi4fAGES, INCLUDING, WITHOUT IAMITAT:I0N, LOSS OF PROFIT, LOSS OF USS OR Ip[1SINUS STOPPA,, . (d) Un&r no dreum0ances shall -I1i0Q0V's toW liability to Cmtomer or any other pt~mm, rcordl4ms of Che; nature of thea claim or form 4£ aotiDn (vuhetlzer arising in contrac( tort, 5triO liability or otlwrwise), exceM Govemmatiobs.00m Ins,'s Certificatm of Insurmim and MCCrOV bas agrttd to namr Custurner as as insumd on said liability insurance. pdr attached E1Yhih4 "A" provided by NUCXiQV; pmvieirrl, fiethw= that the foreping Invitations set forth in ,}itis Seotiort 8(d) shall not apply to actions brought under 8(a) above or to any injury to peons or damages to propcaty arising out pf NEOGOV's gross negligence or willful, gkws raisoondueL 4. Term and Trxrulnation. (a) 'l'bia Agfeemut sbWl commence as of January 1, 2611 and .rerraia in effect far Twelve (12) rnontlm unkm termirmU.,d bycither party as set forth herein ("Initial Term'), (b) This Agreement may bt: Tonewed for. addNot,a,t tmm5 ("renewal Ter ") ectal in dw4tim to the Initial Term provided Cttstorncr notiiass NEOGOV at least tbirty (30) daA prior to tilt and of the Initial Term or a renewal Term, It is anticipated that the pariicn shall in zocrd faint commence active &Luisioris, rack :xpternbcr concerning whether and under what terms to renew for the following caloadur year, (C) NE0001' reserve, rhe tight to w minaru this Agreement ifaLitmirdiateLy if Oce Sentices irruv;debd hereunder became illegal ear contrary w any applicable lam, rule, ragulatlou otIetthlic p,ticy. Each party shat] lrave the right m torminato this Agwrft ntupon sixty (K) d6ys prior vrrittcn noticc to thr-. other F". (d) ']thin sixtp (60) slays o f rtotifroatlon of to minatiotx of Ylei.s AgivemBat, NEOGtaV shall provide Customwr wit a do*ated data fines si:ltable for importation into rptntneroial)y availahle database software (a-g-, -4S-Access or MS-SQL) 'Pbe dedir�ated data Elea will be comprised of Customer's data contained iu NEOGOV's syslxKn. The strwtum of the relational database trill be spr;01110 to the G1estomofs data and will not be representative of the pmprietuy NFOGOV database, NEOGOV shall hkeAise ref. nd { unomee its prD-rata ShZre of pre-payM=t by CugtOrF a f<ir twclvc (12) months of &TrvicE andtor maintenance fees or any other amounts prepaid by Custormr to NEOGOV. 14. Payn)cnis, (a) Adrial Term- See I wxkzibir !' (Chder Forna). (b) Rtstuswal Ternt(a). For each RcnewaI Tum, NE0GOV will continue to provide Customer with tht Services, and will pm do mairttcuanct and support strvim as described heroin.provlcird Customer issues a purchase older or NZOGOV, Ino- Proprietary and Confidential Page 3 of 8 nicdificataonto this Agreewm and paysNEUiiUV in advance the 8rntlal rtoubing blr r sthen in cffcct_ if there is an increase in annual LnaintenaACe amd Support 04v-ges, NEOGOV shall give Custotria written notice of Such increase at least thirty (30) days prior to the expiration of the applicable term. 11. Fearse itt rirure. PIEOGOV shall not be liable for auy darnages, costs, expenses or otlw wmequences ineumd by Owtomer or by any other perscm or entity as a result Of delay in or inability to deliver any swjkes due to circutnstancess or eveats Nyond NEOGOV's reasonable control, inalud4, without iiruitation: (i) acts oPGod; (ii) changes in or in the interpretation of any law, rule, rrgt.etiori or ordinnce; (Lii) stakes, loflmuts or Utltr labor problems; (iv) transportation delays; (v) unavailahility of supplies or nutterinls; (vii) fire or mplosion, (vii) riot, military action orustxrd power; or viii) actions or failmLas to apt on the part than Customer, =2. iwliiteellaneQttat. ,whiter patty may not assign its rights or obligatiems under this Agreement without the prior written consma of the other party. Tnis Ageement may not be modified or amended (and no rights hereunder may bo waived) except d cough a wriwen imkument signed by the tufty to be bnuntf. This Agreaiawt cwWitut* tbo antiw sgrimm nt betwoeu the parties with respect W the subject matter hereof Ond Sbsll be governed by and co:)3A xed in aWmd&iC - with tate laves of the State of Ark"S, without Suing affect to c mliict of taw rules. Custolner ackuolvWgeF and agrees that this Agreement is not intended to be &ad shall not be construed to be 4 hauchise or busiusss og)uitunity. LN WTFNESS WHEREOF, the parties have caused this rigmrmnt to be executcd by their reanectiYt duly authorized OffttjS as Of the date set foxth above, �;uscotn+:r DR Title; Gove-rnme ntJobs.com, Int,, a CAlifornia cgipration Print NA=. �cd"r T Title: le, - T - NEOGOV, Inc. Propriutory and Confidential Page 4 of 8 Order Form Customer. EXHMI l' A — ()I_WE9t IF!2 i Bill TQ: N E0 G --'!,V - Order Suxx i � t 1 f �"tTr'q �"{Y°�"�",�.y� {�! c �Ir x—r -S.. �.• YL�"FiY� �> � { r 'r'"� Attention To: NAME . pjbme: �'� _� - 5 0300.00 111J$GTI iipil Id � 97,tkf)t7.r}4 �cma�l: AAGENCY t Guvumunm6ubs.s^rmi Atmual 7 iLmoe !QpjLn Quote Dace: 17.!9612414 ReVisjon, 1 Valid Ynrv. 12/ - 1 6120 10 .. r:`hlCrH.. r n.•. 'l :Vld y: Valid Tr,: T��cfa.v ptusail days; 4rd4a[ Number - Re nested Service bate: M Anitial Term: 12 Months Order Suxx i � t 1 f �"tTr'q �"{Y°�"�",�.y� {�! c �Ir x—r -S.. �.• YL�"FiY� �> � { r 'r'"� �=a �� N Lt F •.Ez �, -�� , Cr F^-� sa.:�»,•a i . n .T � �i �+��r r t it i Ti- ^ r i - . �'� _� - 5 0300.00 111J$GTI iipil Id � 97,tkf)t7.r}4 1.2 Prc�visinnia ].3 Tr61r 11 t Guvumunm6ubs.s^rmi Atmual 7 iLmoe !QpjLn Sub Total: 7 d. 5 p0i1.U0 .. r:`hlCrH.. r n.•. 'l :Vld y: s f.V'•Fa - 'More derailed descri dens of the servic=e ere e t h Sezv $ i i c rated herein and made a W h mof ibthis .s acc NE OGOV, Ino. Proprietary and Con#identlal Page 5 of 8 Order Form or tier f3ettsil 1.0 Insight Enterptiso Edition 1.1 License .ubscriptkm NEOG OVI" The Customer's subscription to the Insight Hiring Management Software includes the following functionality: Recruitment • Customized online job apptltion + Accent job applications online • Online applications in"ration with current agency website • Online job announcements and desalptions • Autornatic oniine jnb interest cards • Proactively search your applicant database • Feel -time database of all applicant Information Recruitment and examination planning Selection • Create, store, and retas+s supplemental questions in the Insight item bank • Screen applicants autornaticaily as they apply Define unique scorfrig pians per recruitment or copy existing scoring plans Test Item bank (optional in TMS) • Conduct item analysis • rest processing (automatically input Scantron tw data sheets) • Test analysis and pawpoint setting • Score,, rank, and refer applicants Applicant Tracking * Email and hardcopy notifications * EEO Data cc3]Wion and reports • Tmck applicants by stepJhurdle • Schedule written, oral, and other exams • Doai:ed applicant history record Skills tracking and matching Reporting and Analysis • Collect and report on EEO ddLa • Analyte and mpart on adverse impact and applicant flow • Trook and analyzes data such as time -to -hire, recruiiraent costs, staff workload, applicant quality, etc, Over 80 standard system reports • Ad Hoo reportinc tool HR Automation Create and route job requisitions • Defer and certify appllcants electronically • Scan paper applicatlon materials * Cost of the scanner is not included unless listed on Exhibit A — ORDER FORM Requires a Srantrcm or similar O7ticel Mark Reader (OMR) scanner, special forms, form "t -yap, and sinner software, which are rKrr included unless listed ora t�h -- ORDER FARM _.-------.-- NEOCOV, Inc_ Proprietary and Confidential Page 6 of 8 Order Form NE0G_ V." AdditiorlaUy, during the term of the subscription, the Customerwill be provided: Unlimited Customer Support {8:00 AM — 6.00 PM PT) Customer Support shall be provided to the Customer both orrAne and by telephone Monday — Friday. 6:00 AM — 6:00 PM PT (excluding NEOGOV holWays). Product Upgrades to Licensed Software Customer shall receive all product upgrades to purchased pack8ge, Product Upgrades are automatic ;anti available upon the next login following a product upgrade rollout_ Product upgmlle rollouts ere generally released every three months. 1.2 Provisioning The following activities are condudod as part of the Insight Enterprise implementation • Conduct a project kick off meeting to review the project Urneiine, deliverables, and establish project expectations + NEOGOV will establish ark Agency -specific training environment that will be used during trafnfng and pest -training to allow the Agency to loam the system and begin defining new roles, responsibilities; and activitles within the HR staff + NEOGOV will conduct eight hours of online instructor led training. NEOGOV will provide all required user exercises and user guides to the Agency. + Once the csre user c ommunfty is comfortable with the system (typically within 10 hours of hands-on use) they will train the rerrairdng HR staff to romplate their tasks using Insight. • Between the training and go -live, NEOGOV w+ll complete the following acfivities: o Creatirty an %envy -specific training envirorrnentwh ch is used by your agency during (raining and afterwards to train in prior to moving into production o Configure printabkq job bulletin o Integrate your new production job opportunities, promotional opportunitles, and class specifications %Vb pages into yourexisting agency website o Establit;h the Agency's Insight Enterprise producWT) environment 1.3 Training NEOGOV will deliver training to Agency recruiters. We will provide all required user exercises and -iser guides to the Agency. Fallowing the training, your agency will have full access to the training environment. Additiionally, your agency has full access to our Customer Suopor: Help Desi: during the training to Delp new users fully utilize Irsight Our existing customers find that this unique implementation approa& enables t€ efr users to become familiar with Insight ire a safe environrnent, prornoOng systeil use and leading to a more s=essful rciluut. NFOCOV, Inc. Proprietary and Confidential Page 7 of 8 Order Form Order Fort Term Etct4l-Conditions; EOGOW (1) The Customer hereby orders and Goverr:mantlobs.com, Inc. (d/b/a NEOGOV, tnc_, hereafter "NEOGiOVr) agrees to provide the services described in this Order Form. THE SERVICES ARE PROVIDED PERSUANT TO THE TERMS AND COt4DITICNS OF THIS ORDER FORM AND THE SERVICE AGREEM15-NT BETWEEN NLOGOV AND THE CUSTOMER. (2) The Customer agrees that the payment schodole Is as ioikAvs: Provide all required software and Licenses • One hundred percent (100%) of the annual Iicanse price is payable within thirty (30) days of execution of this Order Form and Service Ayr5txment {$7,000A0) Softwore Provisioning for first half of lasight Enterprise Fifty percent (50%) of the non-recurring costs are to be paid to NEOGOV within thirty (30) days of the execution of this Order Form and SerAce Agreement, ($2,500.00) Software ProviMoning for second half of Insight Enterprise (Completion of post evaluation) Fifty percent (SOTIo) of the note -recurring casts are to be paid to NEOGOV within thirty (3b) days fnllvwing the thirty day pest -training period_ ($2,500.00) (3) Neither the Customer nor NEOGOV will be bound by this Order Farm until it has been signed by authorized representatives of doth pertles. (4) Changes or alterations to this Order Form will not bre accepted. THERE ARE SIGNIFICANT ADDITIONAL TERMS AND CONDITIONS, WARRANTY DISCLAIMERS AND LIABILITY LIMI7A71ONS CONTAINED IN TIME SERViCEr AORt LMLNT BETWEEN THE CUSTOMER AND NECGOV_ DO NOT SIGN THIS ORDER FORM BEFORE YOU HAVE READ THE SERVICE AGREEMENT IN IT -3 ENTIRETY, YOUR SIGNATURE BELOW INDICATES THAT YOU HAVE REAL} THE SERVICE AGREEMENT AND AGREE TO SI- t300Np BY ITS PROVISIONS. 92&mar Signakre: Print Name: Title: Date; NEOGOV, Inc. Signature: 4 :: Print Name_ s `i4c 1 Title: Dale: Ni^OGOV, Inc. ProprieWy and Confidential Page 8 of a 999 Governmentjobs.Cgr1T, Inc. dbD AleoWv CBrtiricala of klsvrame Ipage 1 of i � 1211 X124 f 0 09:25:53 AM ACORbrCERTIFICATE OF LIABILITY INSURANCE �'V 2010 ` TH$ CERTT44;AT9 1$ ISSUED AS A MATTER OF INPORMATION QKV AAPD COWERS p* FtIGHTS UPON TVW CCRTIMCATE NOt-DER, THIS CERTIRCAITE DOSS NOT AFFIRIMA-nVELY OR NEGATIVELY AMEND, p1TENID OR ALTER THE COVERAiX AFFORDED BY TRE POLICIES BELOW, THIS CERTIFICATE OF IN$ULRANCF DOES NOT CONSTRUTE A CONTRACT BETWEEN THE ISSUING LQSURER(S), AUTHORaED REPRESE.tdTATNE OR PRODUC'EP, AND THE C: RTIF/CATF� HGJ413£R, IMPOR7AUT- If the aerlllf mhofdel' fo artartADDITIONAL INSURED, the pogryQes) mint be wdomA, It eve WATION 19 WARMID, sublect to the torrm and wndltfons of the oioy. aertain poliaies t1vy rAqulre an endor89rn fiT A statarognton 015 certlkste does m confer 1't ma to ow car§Qv-%W hviderin IiQu of■uph vndarp4mtlrt s . 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D Ara/q$0 nr Liabitty j9(cm mdIwlarnrtal i _.. o'3]awZ *X7 } If2'J2at6 1rL•12041 OtmrsareA A29reple 34,uXum:=j3m.wv DWRJMM?4 OR OF19KhWC#11i ILOVATIt3NSl VEW%M(Avon ACO RD 101,A4&UDwI R"M r" kfiWnfl. if4gerr V. W4 r.p di C1,y M F+iabwP1. IP nNM d N ANOW41 WWW'AJPI sV 110 Fr te.WrfNhbkY , '.:C1r 1lFA,iR I C. r'M1UL.yCt'{ v..•�.+�.t.. .,..,. 13HOULD ANY of TW A130VE DESM13ED POLICIES BE CAWEUEV W -P RE CRyafFaystleAle THS axpmATlow DATE TM LOF. NOTICE 1XILL BE DEUVERED IN 113 W, wurrtaln ACCORDANCE 4V17171 186MCYFROV0098, Fayrit"ille AR 72701 AuIr"0A1x9b p @NTATM 01388.209 AOORDCORPORATION. All rights resvrveld ACORD 261200=S) The A CDF0 name and logo are r"Islered marits of ACORDAl/ A 00 Service Aereement THIS ON-LINE, SERVICES AGRY;iN MUNT (this "AgrO6mer1t") is made and entered into this day of '2010, by and bet,xcen GovernrnentJobs.com, Iue., a CalifoniiA corporation (dfbla "NFOCTOV"), and tete City, of r+ayettevillc, Ark-ansis a public city acting by and through, its duly appointed representative ("Customer"). 1. Provision of Cin -line Servlees. '(a) Custonx:r hereby engages NEOGOV, and i'TEOCOV her&y agrucs (subject to the terms and corlditiorrs set forth herein), to provide the services (the: "Scxvioes") more fully descrihed in this Agrtetmersl and in ixbibit A (Ordcr Form) Custu= hereby arknoti ledges and agrees that 'N.FA)(jOV's provision and perlbrmance of the Services is dependent and condidoned upon Gustonirr's full per-formanoe or its dutie3, obligations and responsibililiL�s hereunder. 2. Additional NEOGQj Rearrortsibilifles. In muncetion with the performance of this Agreerrtetu, NEUCrUV shftll be responsible for t: e following_ (a) NEOGOV shall provide all nxluired hosturg and operations support for the appflcations provided through this agn=norrt (b) NEOGOV shall follow those: support, maintcr>=o and other procedures and shall rwovide; those support, maintenance and athor services to Customer more fully described in this Agreement. 3. ('ust+trnter Re5nn 5 hilitiics. Iu conne-r3ion with the perforniance of this Agreonnent and the pravisioii of the Scavices, Customer shall be; responsible for the Fallowing: (a) Cw;'tomcx sp shall he reonsibx for ensuriug that Customer's ugo of the 5crvicts and the pertcrrniancc of C'uatonwr's otliei- obligations herewidu QoWly witli all la%vs,applicable to Custoruer (N) CustLmGr shall be rospoagblE, as between NrFQCxOV and Custormr, far the aecurrso+' and oon-rpletxiness of all re wrds and databases provided by C mlomer iu mnnection with this Agreement for u2c on MEOGOir's syatem- 4_ OwneraA., PrOreOti n °tn S. r r. (u) Owtiar'ship of any graphics, -text, data or othor information or content rnateiials and all records and datubmr: slrpplied or fw-nishc:d by Customer hereunder fqr inoocporation into or delivery thtoQh the application(s) doscribE4 in this agreetnevi shall reivain with Cusininer, and 1Vl-'.OGOV shall ocase use vfall such inarerial upon mininati{itt of this Agreemeni. (b) Customer ae.kmwleAiges and ugroes Ghat n(.rdi g in this Agreenwnt or any other agreement gfilms Custoi)i.er any hocnsc:s or rjthbr rights with respeot to NEOC'iOV's snftware system (source code or object code) other Chan the n&t to receive Services ac expressly provided herein, NEOGOV scall rutain all ownership in the intellectual rmpertu and all other proprietary rights and iiiwres-ts associated with AT-OGOV's snfrware system; and Services and till annpc ments thoreof and aswciazed dw ntentann>3, except a� expressly provided herein. (c) 1r3)GOV grants to Castoruer a hulitcd license_. dining the term of this Agreen-wnt to use olid reproduce NEOGOV's tradomarl:y arrd loos for putlxfsag of including ,:vch trademarks and loos ire azdvcrtising and publicity ma0eriak and Bilks solely as psninitled herecader_ All uses of such tradtmarrcz and loges hall cronforin to C astomer's standard guidelines and ru1uircmclI5 fDr use on styli tradernarlas and logr}s• NEOGOV, Inc. Proprietary and COrifidential Page 1 of 8 5. NEOGUV Renresetttatlotts attd Warrcintics. (a) Service Perfb munve ;Warranty. NI;t?GO'V warrants that ft will pextorra tate Services in a rnanner consistent with indust^y standards rcasouably applicable to the pcaform mu thcroDf, (b) No Other Warranty. EXCEPT FOR THE EXPRESS 1VARRANT1ES S>LT FO RTIC IN IILS SECTION 5_ TRE SM- VICES AILD PROVIDDD ON Al "AS IS' BASIS, .'ANT) C:1TSTiDITF..R'S.I]'-' , OF'CSF: SFK1+It;l^S XS AT ITS OWN RISK. NEOC30V DOES NOT M AI`C4 A --%TD 112RI-5Y DISCLAIMS. ANY A11W ALL OTHER 1J,PRR9S ANTWOR [hTPLIED WARR.IVTIF.S. TNfiLUDIK-U, BUT NOT LIMITED TO, lT ARRANTTES OlF MERCHANTABILITY,;•1T1tiE.SSrOkAPARTICULARPLTRFOSE.-1\T0 P NGEMEN7ANDTITLE,AND ANY WARRlAN'TIES ARISING FROM h COURSE OF DEALLNG, 1JSAGE, OR TRADE PRACTICE, rTE,0C 0V DOTS NC3T WAPP.ANT THAT THF. SF.RViCFS WILL BE UNINTERRUPTED, FRROR-FREE, OR CDMPLETEL-' SECURE. (c) Disclaimer of Actions Craned by andlor Under the Cnfvroi of Third Pm'nes. IN-FOGOV DOFS NOT A\ZD CANN(Y1' C;UNITLOL THE FLOW OF 13A.'I'.A. '1O OR FROM TIIF. NEOGOV SYSTEM AND OlITEK PORTIONS OF THE INER-NI ET. SUCH FLOW DEPENDS Ell LARGE PART ONTHE PERR)RMANCE OF TjVfFRNF.T SF.RVTCES PRC}VTOED OR CONTROLLED BY THIRD PARTIES. AT TJME5, ACTIONS OR INACTIONS OF SUCH THIRD 1'".('.lbS CAN 14iPAI R OR 0fSRW1' CUj iTU14I Rl?'ti CCD1 N)1 Cl IONS JK) THE INTERNET (OR PORTIONS THEREOF) ALTBOUGH NLOGO'V WILL USE C;O1N1MFRC1a1 LY RE.A$QNART F. PFFORTS TO TAKE Al I. ACTIONS IT DEEMS APPROPRIATE To RENIEDY AND AVOID SUCH EVENTS, NI30G<)V CANNOT GGA C,%NTEE THAT SUCH EVENT'S 'WTF..Z, NOT OCC'i7Ct. ACCORDINCi'LY, N.B0 0V DISCLAIMS ANY AND ALL LIA)3I11 Y R1;.SULTWO FROM Olt RLLATED TO SUCI EVB7QTS_ 6. PubLi6ty. Following execution of this Agrcemrrri, the prutics hereto may issue a penes rcleasc, (ht- form and substance of >,4hich shall be mutually agrecable to tho parties, announc.-ing the rclaiior p croatDd t y this Agreement, Except as expressly contemplated heerwn, neither party shall issue any additicxial press release which. Tnmtiuns the outer party or the lr&nsacLium ;unOnmplatcd by this Agreement without the prior conserrt of the other party. which cousettt shall not be unrmsonably withheld_ 7. Nouffisclosure_ Through txcrcisc of each party'e, rights tardtT abs Agree cnc, cath pruty may be cyposed to the citheFparty's technical, financial, business, marketing, planning, and other iafasmation and data. in vrrit,bm oral; electronic, magnetic, photographic. and'Qr otber fktas, hicluding Fut tint limited to (i) oral and written corarrnuncaiiDns of one party with (hc: uftrocrt_ and staff of the other party w-bivh are marked or identified ms Confidential or secret or similarly marked or identified and (iii) other coinrrarnicatio,rs which a rcasonabic person wolald recognize $)atn the surrouudjng facts and circunrstartces. m be confidential or sec("t_ot3fl&en6Q11 Information") and trade su rcis. fn rcougnitiurt of the other party's need to prr)WT. its legiritna,e business intera.ste, each party hereby covonwin and agrees that it shall regard and treat each iten7 of iafbimaLion or data constituting a trade secret or C:oafidential Information of the other party as strictly contidentiai and wh0-.1y o;tmei by such other party and that it �vkl trot, NOTJiout the erpresa prior written. t [rnsetlt of lite ether party or except ^s required by lntV including the Frecdorn of Iaivrrnation Act of tht State ofAriwinas, redistribute, rrtar'i et_ publish_ disidose or diNulge 0 any other person, firrlr ar entity, or use or tnoeify for use, directly or indirectly in any ,,ray for any per& -)1) clr entity: (i) any of the other party's Confidential Infotunati.ort during the nrrn of dein Agreerzrent rend for a period of three (3) years after the termination of this Agteeffx-art or, if lrtier, from the Lest date Services (including any -warranty vmrk) are perfnrmcd by the di sclRGing party heti rurder; and (ii) an4 of the other 17art;I' +trade SeGtets at wy time during %rhich such information shall con2titu to a trade secret ua.�r applicable law. 8. LJabflifjLjndtattons. (a) If promptly not;fied in-Qrililig gf aTly action brought against Custoavw based on a clahu that P:EOGOV's ,9WVj0P-S Urkidge 8 United 5tflte0, patent, copyright or trsdomar#; right of a third party (execpl to the cru tit such claim or ijaNagement relates to any third party soft wet incorpr, atcd into NE0(YOV's applications), NE CIG OV will de$)nd such audon al ifs expense dad wiiipay an and ail Ices, vista ur dxmagcs th_dt may be finLlly awarded in such NEOGOV, Inc. Prcprietary and Confidential page 2 of 8 action or any sctfh;mcnt rtzulting froth such action (pyovAed drat Casto=r shall pera-s t NEDOOV to crmtrol the defense of such act=ctt at)d shall not nlalcv arty comprorniste, adrnissian of liability or xettletn nt or [Ako any olher action impairing the defense of such claire withonc N C''t_1['ro v's Onr written approval). (b) Cusmmer acktrowledges atld agrees: (i) that NF.O OV has no proprietary_ finanuial, or othra interest it th&- goo&s rx 5i) iwrs that may be deaCribed In or offered rbsougt Cus prner'S wch 33tL; and (ii) that except with rasp pct to any voveri;al supplied by Iv'MC''OV, Cw toner is solely responsiblc (as be€Evoen NEOGOV and Customer) for the content, quality, perfonnance, and all othor aspectq of the goods or =Mces and the iri pTnlativn or other content containcd in or providM through C ustomcr's wtb site. (u) O'TIIIR THAN TIIOSE WARPUMN I`I1;S FXPRFS.SI,Y SIFT FORTH IN THIS AGREEMENT, NW- GOV DOES NOT MADE ANY WARRANTIES TO CUSTOMER OR A -NY orBER 1'EKSON OR ENTITY, kTI' IEE Era PI ESS OR IMPLIED (INCLITI)ING, WITHOUT LYMITATION, ANY WARRANTIES OF ArERC LtNL UM-II'Y OR FI -NESS POR A PARTICULAR PURPOSE) WITU RESPECT TO TIM, SERVICES PROVMED HERELNDER. NEOGOV SHALL NOT B13 LIABLE TO CUSTOMS, R OATO ANY 01VER PERSON 00 R")—TV, UNDER ANY CIRC'UMSTANC'E OR DUE TO ANY EVENT V4'HATSOEVEE3 FOR COI1SIzQTlEIYML, OR 1»'1pfRUCJ' O.A.Mr GY-S, -I CTAR)ING, NVITHOUT LMITATION, LOSS O,' Pit OFTT, LOSS OF USE OR IBLI$INESS STQPPM E. (d) Under no circumstances shall -NE.OGOV's total liability to C" -mer or any other person; r:ga1'dIms of the Mature of the claim or fprm of action (whether arising in oontra0t, tort, stnot liability or othcrwisc), catxxd Guvcrnmengobs.eom Itsc.'s CetTificate of Lmwance and iNF,OMV has at rood to n=e C`.ustomcr as an iw=d an said Iiability instrrane-c per attachcLd ExlubiL "A' provided by NEOGOV; provided, however that the kregoing umita-ions set forth is 111116 uotivn 8(d) shall ztot apply to at --tions brau& uwlcr S(a) above or to any injury to lrrsons or dar1al es to properly m nsiag out of qB() OV's gross neRIigeuce or m liful, gxoss miscouduct- 9. Term and Termination. (a) This Agmzment shall co7mmotice a5 of ]amaty 1, 2011 turd remain in effect for twelvc (12) 1110nths tulles$ mrminatcd by d1hcr parly as wt kiith hcLmin ("ittitiai'Cetlils), N This Agteerrwnt may be rcoewcd for additional mzuLs ("I-'erievral Terns"} Equal in dtnation to the Initial Turns previdfA Customer notifies NLOGOV at least thirty (30) days prior to the end of the Initial Tern or a Renewal Tcrrn. It is anticipated that the patties shall in road faith coji tilenc4 active riiRcus Otis cach Sepmmli3 r concerrrittg whethe€' and under ghat terns ba n;ncur for than following calendar y0ar. i - (c) NEOGDlf Iesorvuthu right to wquAnaie lhis Agreement itjvrletiiat;.ly if the efvjcee provided hereunder becarue illegal or contrary to ally applicable lam, rule,1-cgelation or ptt'ralic policy. Each party Shall have the right to 1 termirulte. this A Erre mmt upon sixty (64) gays Force to the outer party- -(d) Uiithfn .sixty (GO) of this Agrmmcnt, NE-A0G0V shall pruvidc: Ougiomer with a dedieited data files suitable for ilYrptrrtrttinn into rt,Ttmercially available dat�ihase sof�vaz'e (e -g-, MS -Access or M& -S,01) 'The dedicate:: data fifes will be opmprisod of CustamtT's data maLaincd in N80GOV's system. The sLrwitre of the relational database will be spec-ific lei tie Qwytonwr's data and All nqt be representative of the proprichLry NFOGOV database. NEOG-W shall like vase refi-and. C kiss mer els pus -rata Am- of pre-payl-man by Customer for twelve (12) months of services, andlnr maintenance _ee, or -my other amounts pre -paid Tey Cttstomar to NEOGO V. 10. Farvmeuts- (a) India' Corm. See Rklifbit A (Order Form), i3O) .}few waw I'ki q7 )- For each Remwal Tenn, VROGICAF will cuntmuc to prCvido Customer with the Sev ices, and v,nlf prrovicle. rntrintcnhntl- flAd support smices as descrlied bare;n, provided Customer isstte5 aptuchas* ord r Ur NEOGOV, inG. Proprit�tary and Confidential _�_ Page 3 of 8 modification to this Agr'eemFxtt and pays NEOG OV in Vance the annual m- urring charges then in effect- If there is An increase iti annual maintenance and support Charges, NEOGOV shall give Customer writic;rt noricu of such inarmse at least thirty (30) days Prior to dis expiration ni-the applicable term. 11. Force.-Maieurc. NEOGOV shall rot be liable for any damages, costs, expenses or other consequences incurred by Customer or by any other person or entity as a ir,., It of delay in or inability, to deliver any Services due to circumstances or events beyond A]FOGOV's reasonable control, including, without limitation' (1) acts of Grid; (ii) changes in or in the interpretation of any law, rule, regulation w ordinance; (iii) strikes, lockouts or other labor p Nle+ns; (its) tra«sportatign delays; (v) witwailabiliry of supplies or materials; (vi) tine or capiosioa: (vii) riot, military action or usurped power; or (viii) actions ar failur" to act on the part of a g0VWMe111,A authority other than G�1os1ler. 12- TYRNCellantarau_a, Eithur party may not assign its rights ot- obligations undo this Agreement without the prior written consent of the criher party This ngrmment anay not be modified or amended (and no right"; %cu: umcic:r may be waived) oxcept through a written instnwient signed by the party to be baturd. 'I his Agroentent comstitute� die entire agreement betwccn the parties �4ith respect to the subject matter hsreof and ahali be governed by and misuued in accordance with the laws of the State of Arkwnacts, without giving affect to conflict of law niks. Customer acknowledges and area that thi3 Agreement is not inte-ndtd to be and shall not be construed ;r) be a fTRU01ti8e or basinen opportunity. Li )NITNESS WELERYOF, the parties havt cau,4ed this Agrccxucnt to be executed by their respectrve duly a�itltFnized officers as of the date get forffi above. t,:4tSt4mer PruitMaine: i©OEL6 Goveromentrobs.coni, Inc., a (�,diforilia r,�rattan Sionaturc= ��t -..-- Print `dame: Date:--- NEOGOti, Inc, Proprietary and GoAdentlal Page 4 of 8 N ail" 2. ffil i: u;, 1, V Order Form NEOGOV IN RX=IT A — ORK, REQ Customer: Bill To: Address: $7)DOO-00 65.000,00 1.2 r jkj2jiiq& 1.3 wLiking AGENCY Included -6uvcrnmeii6sxom AnnucC Limme *Mjonal & 240te NO.* 2� Revision. - Valid Fretu: _7�J.(12010 Valid To., Tkidxy Ow 30. da%m 2tdcr Number; Re ue #ed CEt cc Date: LBD Initial"UerM: 1214aI Order S!IMIRr N ail" 2. ffil i: u;, 1, 29. IRS-, IN 1.1 $7)DOO-00 65.000,00 1.2 r jkj2jiiq& 1.3 wLiking Included -6uvcrnmeii6sxom AnnucC Limme *Mjonal & 2Q Sub Total; $7,000-001 MEMMMM"M WERE MTRIMMM,�M I N-1_pic ddnEud clusugpdors of LvIervices arc cimtaiwd in Lhc rpr each xcrvi", 9,Muh wu ingorporil hetci>x.:-1d made a v= ligroof by this ferznce- NEOGOV, Int, PropHotaiy aad Confidential Page 6 of e Order Form N EOij JV Order Detail 1.0 Insight (Enterprise Edition 4.1 License Subscription The Custorner's subscription to the Insight Hiring Management Software includes the following functiona'ity: Recruitment + Customized online lob application Accept job applications online + Online applications integration with current agency website + Online job announcements and descriptions • Automatic online job interest cards • Proactively search your applicant database • Real-time database of all appiioant information • Recruiiment and examination planning Selecttnn • Create, store, and reuse supplemental questions in the Insight item bank • Screen applicants automatically as they apply • Define unique scoring plans per recruitment, or copy existing scoring plans • Test Item bank (optional in THS) • Conduct item analysis Test processing (aut,ornatirally input Scantron test data sheets)* Test analysis and pass- oiint setting • Score, rank, and referapplicants Appllcant Tracking - + Ernsil and hardcopy notl ications • EEO Data collectior: and reports • TraGk applicants by step/hurdle Schindulca writtcn, oral, and othar exams Detailed applicant history record Skills tracking and matching Reporting and Analysis • Collect and report on EEC) data • Analyze and report on adverse impact and applicant flow • Tack and analyze data such as Lima -to -hire, recruitment costs, staff workload, applicant quality, etc. Over 80 standard system reports + Ad Hoc reporting tool MR Automation • Create and route job requisitions • Refer and certify applicants electronically • Scan paper application rnaterials ' Cost of the scanner is not included unless listed on Exhibit A — ORDER FORM "Requires a Scantron or similar Optical Mark Reader (ONIR) scanner, special forms, form set-up, and scanner software, which are not included unless listed on Exhibit A — ORDER FORM N170GOV, Inc. Propri eta ry and Confidential Page 6 of 8 Order Form N E01 CO " Additionally, cRiOng the term of the subscription, the CA1StC17ler Will be provided.' Unlimited Customer Support (6:00 AM — 6,00 PM PT) Custarner Support shalt be provided to the Customer beth on-line and by telephone Monday — Friday, 6:00 AM — 6-100 ISM PT (excluding NEOGOV holidays) Product Upgrades to Licensed Software .Customer shall receive all product upgrades to purchased package. Product upgrades are automatic anti available upon the next login following a product upgrade rollout_ Product upgrade rollouts are generally released every three months. 1.2 Provisioning The following activities are conducted as pall of the Insight Enterprise implamentation • Conduct a project kick off meeting to review the project timeline, deliverables, and establish projecf expectations NEOGOV will establish an Agency -spade training environment that will be used during training and post -training to allow the Agency to learn the system and begin defining new roles, responsibilities, and activities within the HR staff • NFOCUV will conduct eight hours of an fine instructor led training. NEOGOV will provide all required user exercises and user gu des to the Agency. • Once the core user community is comfortable with the system (typically within 10 hours of handy -on use) they will train the remaining HR staff to complete their tasks using Insight_ • Between the training and ga-live, NEOGOV will complete the follmving activities: o Creating an agency -specific training envimrnment which is used by your agency during training and afterwards to train in prior to moving into production o Configure printable job bulletin o Integrate your rew production job opportunities, promotional opportunities, and class specffications web pages into your eAsting agency website c Establish the Agency's Insight Enterprise production environment 1.3 Training NEOGOV will deliver training to Agency recruiters. We will provide all requirrad user exercises and user guides to the Agency. Follo,Mng the training, your agency will have full across to the training environment Additionally, your agency has full access to our Customer Support Help Desk during the training to help new users fully utiliae Insight. Our existing customers find that this unique Implementation approach enables their users to becorne farnilia- with Insight in a safe environment, pr0M0ting system use and leading to a more successful rollout NEOGOV, Inc_ Proprietary and Confidential Page 7 of 8 Order Form Order Form Terms and Conditions: EOGMI "' (1) The Customer hereby orders and GovernmentJobs.corn, inc. (dWa NEOGOV, Inc., harp -after "NEOGOV") agrees to provide the services described in this Order Form_ THE SERVICES ARE PROVIDED PERSLIANT TO THE TERMS AND CONDITIONS OF THIS ORDER FORM AND THE SERVICE AGREEMENT BETWEEN NEOGOV AND THE CUSTOMER. (2) The Customer agrees that the payment schedule Is as follows: Provide all required scftware and Licenses One hundred percent (100%) of the annuaf Iicen5e price is payable within thirty (30) days of execution of this Order Form and Service Agreement. ($7,000.00) Software Provisioning for first half of Insight Enterprise ■ Fifty percent (50%) of the non-recurring costs are to -be paid to NEO130V within thirty (30) days of the execution or this Order Form and Service Agreement_ ($2,50().0x)) Software Provisioning for second half of.lnsight Enterprise (Completlon of past evaluation) Fifty percent (50%) of the non-recurring costs are to he pairs to NEC GOV withfn #hlrty (30) days following the thirty day post -training period. (S2,500A0) (3) Neither the Customer iior NEOGOV will be bound by this Order Farm until it has been signed by authorized representatNes of bath parties_ (4) Changes or alterations to this Order F,rrn wN not be accepted. THERE ARE SIGNIFICANT ADDITIONAL TERMS AND CONDITI ONS, WARRANTY DISCLAIMERS AND LIABILITY LIMITATIONS CONTA114ED IN THE SERVICE AGREEMENT BETWEEN THE CUSTOMER AND NEOGOV, DO NOT SIGN THIS ORDER FORM BEFORE YOU HAVE READ THE SERVICE AGREEMENT IN ITS ENTIRETY. YOUR SIGNATURE BELOW INDICATES THAT YOU HAVE READ THE SERVICE AGREEMENT AND AGREE TO BE BOUND BY ITS PROVISIONS. Customer Signature: Print Name: Title., Date: NEOGOV,linc, Signature; -- Print Name: e =rte ra bete; NEOGOl+, Inc_ Proprietary and ConfiderFial Page 8 of 8 9`it'! GE v&mmF;Tltjob;:.Gnrt1, Inc. dba Noogov CPX11FT S11P Uf 1nSUMnce (page 1 of 1 } 120 3,T01 0 09.25;:741 AM .aor CERTIFICATE OF LIABILITY INSURANCE - °kTEpr�oorrrl"' t?!i &r2D1t1 THIS CERTIFICATE IS i,9SIJF:Q AS A MATTER OF INFORMATION ONLY MID CONFERS No RIGHTS UPON THE CERTIFICATE HOt.OER. THIS CEP.TIFICATF DOES NOT AFFIRMATNIZLY OR NEGATIVELY AIIAM, SXTENO OR ALTi R THE COVERAGE AFFORDEA BY THE POLICIES EELOW, THIS CERTIFICATE OF INSURPNCE DONS LVOT CONSTITUTE A GORTRACT aETWEEN THE 15SUIKNI, I14SIJRIFR�$a, AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATES HOLDER. TWORTANT: It tho cortltkmto holder �s anOITIDNAL RISURED, the policylaea} must ba endorsed- It SUBROQATION IS WAIVED, subject to the tcmis and aonditians of the pollcy, certain pol teles rtray require an EM Orsealeat A stndarneut an th[Ei certlfieate dues not tonfar rights to the canUleato holder in Ilan of sLmh ondammetis . PROOUCE'. ccSh,Ta.cr N Tn:Itrlsulbnec F ebl (8001 6684M _ ,u _ d77.j-'D,$434 1301 Central Rxpy- quutre, SuiC-s 115 EE-MML Allen. TX 75313 x.lAJc — IrB IIRECI ��-^--- - - — Cnvrxnmenijobs.C.wn, Inc dba hlaogov Z, N Sepulvode Blvd. Sts =0 EF Segundo, CA 00245 r:C'IVF=;iAr;.FA rM11P-'JnATP rd[]MRFR' .,,... I- .___ _„_._ INS[TR�RIS�APF4RDING C1MfZAnP IrJWKE.RA: HeMrd Casu,*v Tnsuialre Com w%uRER a.; Hardclyd in3EI1 FICC CortTpa � ci the w+suReRc: >'rgcx,r{v andCauuaCty Irvauranca C! lrISlFER E S2FlfIFCMlN NI EM RFP. 2D424 [ X7478 Dd Harlfa 348aD THIS 19 TO CERWY THAT THE POLICIE$ OF INSURANCE LISTED 6:L0%ry P.VE SEEN i$SIJEb 70'IW- IE[u()PIED NAl.1E4 AkoVE FOR TtlL PCLICr PERIOD 1N2(,.ATFTa WMMTMSTANDINCr ANY RET):uIREhIEIJT, TF_R'g1 OR QOAIJDITION OF ANY WNTRAr-T TDR OTI-FFR DOwU0+1ENT lih?TH RESPECT TO WHICH THIS CERTIFICATE MAY BE 1SSUED OR PRAY PERTAIN, THE INSUP,6110E AFFORDED BY THE: POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERI'A ,, ©:C AISIONS AND CQNDIW 5 Of 'W(;M ?OLICIE$. UmITS SHCIOIN MAY HAJlE BEFN RED(lC.ED BY PAID CLAIW. `7"a'EgF1r15uRniCCEPUN. WEI F LdGYrt1�+F,FR rGXP Vf A1Fs4'tJffrkl Y LIA1175 GENERA!_LIAell rTY .. i Wc14{z:CUF1F' IN .E i 2,DCD,M +f - 3AkSEiYlf]1aCGE1•lCRAL.LIRBILITJ h } PRL•li!: 'Fa rrm f 9f,( WD L'LAJA:34 .G= OCCUR I I MEREX?Wry' Orapflmli f IWO,' 7ER:ORN.&ATAIINJUR'r S 2,OL0,C0U A Abe _ 465ME:)L24 T,'—,M1)10 112SIM11 Gz'.ILX3G.P-EG4� UMITi'FPLIE5 PF.F' FViQL[,1 r1$-i:4tAF1thP ArjG f 4•LN•CL) AL1i0bFYHlIf lJP61JTY COMEINal U,0. r I RN I S 1p]sA7] tL�a3 lent) PR!Y.AUTL"1 ] O_ULY 11IJUPY(For p6lF7n) S { ALLowiw ALITC9 ' 8`';M'e C v°hE CIJ=AL-TO5Yom: 46LIECIY4152 4MC4,2010 1 4M2011 PROPEP.Tr CVAUiGR MIR=GrILiTOS r _'__•. ..__.._. _�..... NW-CIANERAUTOS rFM11�lrL4A F -1A8 CY"VJF. _ Fd✓yH 1rJ.1 MiU- (] F E)D F.SSL1lCR ELRIr,L�rrJ,L« � • rir+GELi:ATE _�__ 0ED11CTi5L: F r f RETE3VTIOri � -.. -, WORF{giS CCVGPEHSAI'Liip3 ..^ A i 1 ;ANDFra[VarEFt3•uAerusr YIN' E L. EACAV-'Urr-NT 1.4.77GGO A1+1'PRDPRtETDAJP.ARTt4EFf)E%ECAJTIirE a °' WNUERME1A6Jt 0<aL11DEDY MfA •16'JFcuC161 B` M1.2010 lawoll E.L. CY'rJr ;£-E1k Eh1P).OYq ;'1 �COO,f4[1 l 1ManCarory to rant w�-- rrtm:im.•und rr DEV." RlF V74 4'F CIPERON110 iS glow :: r.. LIQSR$Ei-pc%p-.y uh11r S 1AD,W0 D Frufiss!on�1lbhiiiy �nrr3 and {3ri�yixw.} G'=•-r]r�1r4Y» i2�010 ; if2cl2o-rl 1 !ti�un•er.y'f A;xlregaL» 3?Rrn,aA01 F;JIJL10r.0 DE`icRt-nL)N E)FdPEhfkTlpr4L I LOak-flG(JSJYEHICLES [Attach AL'OW 101. A",Uviwrl R�- riw634iw4,.k, iF ill 4N. psi CR IS rigiilrp* C+h• r�i ja4w11awns I � nanF� asi.etltirnal IrmmrJ u11h r2gerJ to tFe gerw rs.11neilly • ;LK; ]MA I L HQLL)Iali If:ANtileLLA I IUM ^3140ULP ANY OF THE ABOVE DEgGlUnr=b F'''bi,lOU sE CANCELF.VA BEFORE City of Fay+etisviiis TELE EXPIRA-flOTt uATE TMI MF, N071PS YJII L FBF, W NFERED 911 1131Ad Mountain AMDROANCE WTH THE PaLIC'r PROVI$14N3� Fayettelrille- AR 72701 P.UTH0RGJ=6 RFPRE9FNTaiEVz J398t3•iUtFEiAl:UidS1t+VKi'Uh{Af1UN. Atlrlgntsr25Erirm AGDRD 25 (2010109} The AG4RJ'3lTame end Idgo ars mglsterad rElarFtls of ACCIRt74M �� Missy Leflar Submitted By City of Fayetteville Item Review Form 2013-0218 Logistar Fine Number !A City Council Meeting Dake -Agenda Item Only NfA for Non -Agenda Item Action Required: I Np��oV jug p�r�r�� Chief of Staff Department The Mayor's signature is needed on this $14,500 contract, which is a non -agenda item. This is the software the City will start using for job performance evaluations. Once implemented, the recurring cost will be $12,000 annually, Does this item have a cost? ya5 $14,500.00 Gast of this request 1010.1220.5416.00 Account Nurnbar $14,500.00 Category or Project Budget $0.00 Funds Used to Date $0.00 Project dumber Remaining Balance Budgeted Kern? Yes Budget Adjustment Attached? Previous Ordinance or Resolution # Original Contract Number: Job PerF Eval Software Program or Project Name Software Maintenance Program or Project Categoty General Fund Marne V:2) J:i 72 Comments: Per Purchasing, not subject to competitive bidding as a sole source. This is an add-on component available as a separate purchase that we can add on to the Neogov job application software System the City already has in place, Zayjee�jvllle MW =I iA` NON -AGENDA ITEM MEMO To: AllLyor Jordan `l'hru; Hon Marr, Chi.ef`of Staff From: Missy Lellar, Human Resources Director Date: Deceurbcr 12, 2013 Subject: Joh Performance Safty are Contract PROPOSAL: THE CITY DF FAYETTEVILLE, AP3{AMSAS DEPARTNI EW CORRESPONDENCE This proposal is for the City said Neogoi, to enter inter a contract for_Cob performance evaluation suffiv le. This item is sold aS an independent "add on" to the Neogov job application software the City already uses for hiring, PA sheets, alyd Tequisitions. Purchasing an "add on" provides the {pity with heater software than it could get for the same money from a brand new. source, plus has the adv�mtage o{' being q)ftware- many managcrs already usc. It is anticipated that g e{Iter efficiencies will Yae realized N ith this software, as was Llie case when the City switched from paper job applications to eleclrouic ones. Electronic items can be electronically routed for Wvit!vv and Signature, managcrs will be empowered to look up clue dates / overdue: dates on their employee esalu�xlitnrs, and they �t°ill also be able to see exactly where a given document is in the review process. Further, software Vri}l pemiit the Citi- to do peer evaluatious and reverse evaluations, -which ineasurc interactions with non-departwerUil co leagaes and nianagcrs' treatment of stiboltlindles, resl)ectively. Many err ployers do those but the City neveT has, sc thiti will help elevate the levol of j rib performanc-e (. Pdb4& AS b1+It}l the prior NCC7goti lII1p1Ci1]CrltaiLDll, no 1T St'sbfI lin-ie M11 be required. 'file platform is housed oil NeoGDv's server, and HR staff will handle the implementation, �L-� lit(,ore. RECt7N'EMEN D AT I ON : Staff recoromerlds the furcha.5c ofthis software. BUDGET JMPAC:T: Phis itom is already in the approved budget, for the purchase price requested. Service Attreer tq( THIS ON-LINE SERVICES AGR EFMENT (this "Agreement") is made and entered into this i0f).day of _December, 2013, by and ben�eon GovernmentJolts.coln, 111C., a Califor2ua calZI'oration (dib;'a "NEOCT[_ V"), and the City of Fayetteville, Arkan=5 a public entity ac[ine by and through its duly appointed mprosentative ("Customer"). 1. Provision oron-line Services. (a) Customer hereby engages NEOGOV, ane] NFOCIOV hereby agrees (subject to the tonus and conditions set Furth herein), to provide the services (the "Services") marc Cully described in this Agreement and al Exhibit A (Oidcr Form). Customer hereby acluiowledges and ogres that NE:OGOV's provision and performance of the Services is dependent and conditioned upon CU.Mnler"S ALL] performance of its duties, obligations and n:spsms1ilities hereunder. 2 Additional NEOC:G'Vi Il.mcpnsibilities. In connection with the performance of this Agreement, NEOGOV shall be responsible forthe following-. (a) LNL.OGOV shall provide all required boli.ting and operations support for the applicatious provides] through this �iarcernent. (b) NEOGOV shall follow these supporL main[cnmice and other procedures and shall provide those suppoit, maintenance and other services to Customer MUTE Cul1,v described in this Agreement. 3 Customer Responsibilities. In connection with the performance of this Agreement and the provision of the Ser%rices. Gu;tolner shall be reapo Bible f`'or [hc l0110wi1L&: (a) NE0 GC)V's logos, incllldulg the "powered by" logo, may appear on the "employment opporttmrties", "job description' and other pages of Customer's wala site that the Cus[omer agrees to in writing. (b) C:us[omer shall be responsible for ensuring drat (7usti)mcr's ussi of the Services and the performance of Customer's other obligations hereunder comply with all ]auris applicable to Customer_ (c) Customer shall be responsible; as between NF.OGOV and Customer, for the accuracy and completeness of all records and databases provided by GistomeJ in ccmnectjon with [his Agreement for use on NEOGOV's system. 4. Owucrshio, Yratgmion and Secucit .r (a) The panties agree that the NF.OMV marks and the Customer marks shall both be displayed on and thToogh NE-OGOV's system(s), (b) Ownership of any graphics, text, data Or other information or content materials and all records and databases supplied or fmmsbed by GustomLT hcrcunder Cor itecorparation into or delivery through the applicationl,$) de-%-ribe.d in this agreement shall remain with {'umonlcr, and Nl✓UGOV shall cease use of all such inaterial upon termination of this As Bement. [() Customer ackliowledges m1d 4gTM; tha[ nothing in this Agreement or any other agreement grants Customer any lictitises or other rights with respect. to'NF.QCi V4 software system (source code or object code) other than the riE:ht to receive Services as mFessly provi&d hrruffi. NHOGOV shall retain all mir iership in the iilteU.ectual property and all other proprietary lights and intests[s associated with KLOGOV's software system and Services aid all components thereof and associated doc:uni Qntati on, C.Xtep[ a; cxpressly provided hereat. (d) NEOGOV grants to Customer a firDited licenge dw;ng the term of this Agreement to use and reproduce yl;OGOV's trademarks and logos for purposes of including such trade marlL; and logos in advertising and publicity' NEOGOV, Inc. page 1 of materials and links solely as pennitted hereunder. All users of such trademarks and logos shall conform to C;ustomer's standard guidelines and requirements for use of such trademarks and logos. 5- 1V1 OGOV Representations and Warranties, (�) NE.OGOV warrants that it will perform the Services iu a manner conststent with industry standards reasonabN applicable to the performance thereof. (b) No Other Rrarraray. EXCEPT FOR. THE EXPRESS '�X'Ardc& TTIES SET FORTH IN 'II-I1S SL.C'TION 5, TIIE SERVICES ARE PROI'IDED ON AN "AS IS" BASIS, ART) CUSTaNIE.R'S CSE OF Ti IE SERVICES IS AT ITS O1t4'N RISK, NEO(30V DOES NOT MAKE, AND IIERESY DISCL.AaIS, ANY AND ALL OTHER EXPRESS AND.OR I14PLILD WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES 01; MERCILA-NTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGE_NIENT AND TITLL, AND ANY WARRANTIL•S ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. NEOGOV DOES NOT WARRANT TI IAT T1 IE SERVICES WILL BE UNINTERRUPTED, r-RROR-FREE, OR COMPLETELY SECURE. (c) Disclaimer of Actions Caused by ar4dlor Under she Control. of ThirclParries. NEOGOV DOLS NOT AND CANNOT CONS ROL THE I'LOW OF DATA TO OR FROM TIIE NEOGGV SYSTEM AND C fHLR FOR11ONS OF 'I`HL. IN'1'LRNET. SUCH FLOW DLPENDS IN LARGE PART ON THE PERP+ORNIANCE. OF INTERNEX SLRVIC'ES PROVIDE -D OR CON*IROLLLLr BY'1111RD PAR11F.S. AT 'ITME.S_ ACTIONS OR ENAC;TIONS OF SUCH 'THIRD PARTIES CAN IMPAIR OR DISRUPT CUSTOMER'S CONNECTIONS TO THL. INTERNE -1- (OR l'OR-11ONS-1142REOP). ALTHOUGH _\LOGOV �N•ZLL USE COMMERCIALLY RHASONABLL L1•'FORTS TO TAKE ALL AU'�I'lONS 1-I' DELLS At'1'R01'R1A'11--'- TO REMEDY AND AVOID SUCH EV1=N-1'S, NECxiOV C:ANNC}'1' GLARAN I-E:L TRAT SUCH L1%ENTS WILL 'NOT OCCUR. ACCORDINGLY, NEOGOV DISCLAIMS ANY AND ALL LIABILITY RESULTING FRONT OR RELATED 'CC} SUCH LVLN- I'S. 6. I' Ilei . Vollowing execution of this Agreement, the parties hereto may issue a press rele<1se, the form and substance of which shall be mutually agreeable to the patties, announcing the relationship created by this Agreement. Except as expressly contemplated herein, neither party shall issue any additional press release which mentions the other party or the transactions contemplated by this Agreement without the prior consent of the other party, which consenr, shall not be unreasonahly withheld. 7. Nondiscl+asnre. Through exercise of each party's rights under this Ageeunerw, each panty may be exposed to the other party s technical, financial, business, marketing, planning, and other iafDmiation. and data, in vvaitten, oral, electronic. nnaguetic. photographic andlor orirer ft)rms, including but not limited to (i) oral and written conununicatioos of one part}, with the officers and staff of the other party which are nnal�ed or identified as confidential or secret or siTnilarly ukwked or identified and (ii) other cmnmwijuutium; which a reasonable person would recogmj7e fi:orn the sur-Tounding fads and 61-cli natances to tie cnnfidenbal oz secret ("Confidential Information") and taade secrets. In recornitior7 of-tl.)e other party`s need to protect its le -intimate business inrterests, each party hereby covenants and agrees that it shall regard and treat. each item of irrfbrmatiou or data constituting a trade secret or Confidential Information of the other party as strictly confidential and veholly owned by such other party and that it will not, without the express prior >mitten consent of the other party or except as required by law including the Freedom of Information Act of the State of Arkansas. redistribute, market,, publish. disclose or divulge to any other person, fuln or entit ,, or use or rnodifl for use, directly or indirectly in any way for any person or enti6- (i) any of the other party's Confidential Infonnation during the terin of this Agreement and for a period of three (3) years after the termination of this Agreement or, if later, from the last date Services (Including any warrld)ty work) are performed by the disclosing, party hereunder; and (ii) any of the tither party's trade secrets at any time during which such information shall constitute a trade secret under applicable law. 8. Liability Limitations. (a) If promptly notified in writing of any action brought against Customer Lased on a claim that NEOGOV's NECIGOV, Inc. Page 2 of 8 Services infringe a United States patent, copyright or tnadenrark right of a third part;.- (except to the extent such claim or infringetnent relates io any third party software incorporated into NEO 3OV's applications), NEOGOV will defend such action at its txpense acid will pai arts and all fees, costs or damages that may be finally awarded in such action or any settlement resulting from such action (provided that Customer shall permit# NEOGOV to control the defense of such action and shall not make any compromise, admission of liabiliry or settlement or fake any other actiWi irripairhng the defense of such claim without NEOGOV's prior ivritten approval), (b) Customer acknowledges and agrees; (i) that NEOGOV has uo proprietary, financial, or other interest in the foods or services that rnay be described in or offered through Customer's web site; and (ii) that except With respect to any material supplied by NLOGOV, Customer is solely responsible (as bem een -NEOGOV mid Customer) for the content, quality, performance, and all other aspects of the goods or services and the information or other content contained in or provided through f'usw[ner's web sita_ (c) OTHER THAN THOSE WARRANTIES EXPRESSLY SFT FOR1I4 IN TRIS AGREEMENT, NEOGOV DOES NOT MAKE —NY WARRAN'T'IES TO CLISTOI�'1lFR OR ANV OTHER PERSON OR ENTITY, EITHER EXPRESS OR IMPLIED (INCLUDING, 111THOUT LIMITATION, ANY W. RR.aiN_TIES OF MERCHANTABILITY OR FITNFSS FOR A. PARTTCI.LAR PURPOSF) WITH RESPECT TO TM SERVICES PROVIDED HEREUNDER, 1tiFOGOV SHALL NOT BF LIABLE TO C.CJSTONIER OR TO ANY OTIIER PERSON OR ENTITY, UNDER ,ANY CJRCUMSTANCE OR Du E TO ANY EVENT R+IIAT5OFVER, FOR CONSEQUENTIAL OR INDIRECT DAMAGES, INCLUDING:, WITHOUT LIMITATION, LOSS OF PROFIT, LOSS OF USE OR BUSINESS STOPPAGE, (d) Ender no ciruumstanr.cs :;hall 1;F.:OGOV's total liability to Ctstomer or any other person, regardless of the nature ol' the claim or Corm or action (whethct arising in contract, tort, strict liability or other vise), exceed the aggYgatc amount (if fcc& and revenue rcccivcd by NEOGO)j' heretmdor for the prior twelve (12) month period; i7ro Vidud, however that the Coro{ling limitations set forth in this Section 8(d) shall not apply to actions brought undc't 8(a) above or to aaiv injury to persons or darnages to property arising out of NMOGOV's gross negligence or willful, gross miscoriduct. 9_ Tera and amination (a) This Agreement shall eanttnence as of the date hereof and reinain in effect for thirty-six (3d;) moriths unless terminated by either party as set forth hereiii ("Initial Tenn"). (b) This Agreement may be renewed for additional terms (``keneiw l Term") equal in duration to the Initial Terin provided C:uuff totner noties NEOGOV ar least thirti (3U) days prior to the end of the Initial Terra or a kenewal Te mi _ (c) NH000V reserves the right to terminate this Agreeinent uninediateh� if the Services provided hereunder 1WUMM-1 illegal Or aOntran io any applicable Jxvr, rale, regulation or public policy. Each part■, shall have tine right to terniinata this Agreement upon sixt,,(601 dais prior written notice to the other party_ (d) Within sixty (60) clays of notification of termination of this Agreement, NSC}CiOV shall provide CaS[ofrier *'kh a dcdicatcd data riles suitable for importation into commercially available database software (e,g., __MS -Access or MS -SOL) The dcdicatcd data Iilas Lvill be comprised of Customer's data contained in I`LOGOV's system, The ;tructurc of the rcJatitmal datab�Lso will be spu,ific to the Customer's data and will not be representative of the proprietan. Tti'F.000V database. NH(X. OV Shall like.wise refund customer its prorate share of prepavinent by customer for twelve (12) rnonihs of scrvice and;or mairatetiance fees or any other atuotum pre -paid by customer to NFOCie I_ 10..Far{nleyttg. (a) Inhial Term. Ste Exhibit A ([girder Norni)- (b) Rer enval 7ertn(,$)_ For each Rcnewal'1'crr1, NE(Xi )V will continue to provide Customer with the Services, and NEOGOV, Inc_ ---- Page 3 of 8 will provide malutenance Rud support services as described herein, provided Customer issues a purchase order or modification to this Agreement and pays NF.000V in advance the annual rce:urring charges then in effect. If there is an increase in annual maintenance and supporL eharges, NEOGOV stall give Customer written notice of such iuct-t!a's+ aL [cast thirty (30) days prier tet the expiration of the applicable term. For each Renewal Tertn, increases in anrtuial mainLenance and support charges shall not exceed the five percent 11. Force Ma[eure_ N F.OGOV shall not be liable for any damages, costs, exp2ttses ur oLher um6equences incurred by Customer ter by any other person or entity as a result of delay iu or inability to deliver any Services due to circumstances or eVCTIN beyond NEOGOV's reasonable control, includ[ug, without limitation: (i) arLs of Gori; (ii) changes in or in the inLerpretatiou of any law, rule, regulation or ordinance; (iii) strikes; Inckours or other labor problems; (iv) transporladon delays; (v) unavailability of supplies or material.; (vi) flre ❑r cxp[osion; (vii) riot. rrtilitmy action or usurpcd power; or (viii) actions or failures to act on the part of a goven,rnen[al authority_ 12. 1•liscellanegus_ Fithur party may not assign its ligho or obligations wider this Agrernncat without the prior {'mitten conscriL of the other party, This Agr-eement may not be modified or am.endLd (;incl no rights hereunder may be waived) exc,-pL through a written iustrurnent signed by the party to be bound. This Agreement constitutes the entire anevnnc,�nl between the parties with respect to the subject matter hereof and shall be governed by and constmed in aucordanu with the laws of the State of Arkatlsas, without, giving ef1:x:L to eonliict of law rules. Customer aeknowlcdges and agrees that this Agreement is riot intended to be and shall not he construed to be a franchise or bLLRine&S opportunity, IN WITNESS WHEii)• OI1 .. par -des the have caused this Agreement to be executed by their respective duly authorized oficcrs as of the date set forth Customer signature: Print Name: Title: 1 zr 0 r- . C;overnrnenUohs.aorrn, 1r1c., a California ca ation -- Signature:-'?-` Prt11tINdin c: ? Cott 1.4'1(1uTTf4'aSl Title. president Date: l 1- L3 NEOGOV, Inc_ Page 4 of 8 Order Form NEOGOV" EXHIBIT A — ORDER FORM Customer: Lill To.. Fayetteville, Cite of Arkunsas x �iti3 } Fayetteville, City of Arkansas Missti I.etlnr Missy Lesflar Human Rvsoure;es Dirouur J 13 Nest M auntain tt�lfil.s+?lixy`ette�'ille-ar.�nv Fayetteville, AR 72701 (479) 575-829$ $2,500.00 Quote 12!1212013 Revision: 1 Valid From: 12111-2013 $1},500,00 Valid To: 12131/2013 Order. Tau lAver. Rcunested Service Date: TBD Taitial Terni: 12 141(-)n[hs Order 5urnmary Nalm-N.M."-z ..,ti .. r.l� x �iti3 } `fif d 1,0 Performance Evalumtiorl 1.1 License Subsciiption X00 $12,000.00 l? Provi inning $2,500.00 1.3 cin -line User Training $2 Total $1},500,00 Tlimited Customer Support ort M — r_ 6:00 AM — 6:00 PM PT Included Pr{duct l-pgrades to Licensed Software Included NEGGGV, Inc_ Proprietary and Confidential Page 5 of 8 Order Farm EXHIBIT A — ORDER FORM Order 113etail 1.0 NEOGOV Perfgrrnance Evaluation (PE) 1.1 FE Subscription License NEOGOV'" 'I he annual license forthe INEOGOV PerfuTmance F.Yaluations Sofrwam includes the followhig: • Configurable Performance Fvxluations • Development Goals • Team. Grouping • Contig;urable Wc5rk How • Goal Library • Ability to Dcsign Cumgcn Forms • Shareable Competency Content • Form Templates • {goal copying. • Configurable Rating Scales • Ability to Re-usL; Coals • Batch Foran CYEr ation • Ori C:hnrts • Geral Alignment • Archiving Fornts • f;onl Hierarchy • Uploading Content • Writing Assistaut —Shared Con.#ent Additionally, during the term of the subscription, the CLLctorner wiII be provided: Product Upgrades to Licensed Software Agencies receive all prodac-t upgrddcs La pumhwied package_ Product up_arades -we automatic and available upon the next login following a product upgrade rollout_ Product upgrade rollouts are generally released every three months 1.2 PF Provisioning; The follo',Ving; activities arc conducted as part of the NEOGOV PE implementati{an ,assign, a NF000V project implementation specialist • Conduct proicct kick ofT conference call to provide an oymNiew uNbc sy.Acui, rcv[nii implementation plan, and discuss dcJIvtrables timel'trte, project roles and assignirncTiLs Fstablish ;tour agency's Perforruance eVaitaatioll production unvirantnettt Provide impart of existing employee data into the sti'stcm 1.3 PE Training Training is a one-time cost mid includes the IollowiFLo' • Lftilimited online training; with on -demand, sclf-running tutorials • Access to monthly conference calls %kith PF users • Access to the online NFOG(.)V Community, a discussion forum to network witli other LLscrs and provide ansivers to your PE questions • Customer Support shall be prwrided to N, Customer both on-line and by telephone Monday Friday, 6 -OD AM—b.00 PNI PT (excluding \FQCjOV holidays). NEOGOV, Inc_ Proprietary and Cotliidential Page 6of8 Order Form Order Form Terms and Conditions: NEOGOV" (1) The Clwtomer hereby cadets and Goveimmerltlobs.cotn, Inc. (d,Wa NEOGOV, Inc., hereafter—NL;OGOV") agrees to pruyWe the services described in this Order Form, TIIE SERVICES ARE PROVIDED FERSUA1tiT TO THF TFRNTS ,kND CO:ti OITIONS OF TIES OPDER FORM AND TIIE SERVICE AGREE vIENT BF.TW F.F._I NFOGOV AND TIIE CUSTOMER. (2) The CustNner agrees that the pa,-cncni sehcdulc is as follows: Provide all required software and licenses One buiAred percent (100%) of the annual Iicense price is payable within thirty (30) days 0C0X *Guticm orchis Order Fonn and Service Agreement. ($12,000.00) Software Provisionin One hundred percent (IW%) of tte non-recurring costs are to be paidtoNl=OGOV within thirty. (30) days tar the execution of this Order Form and Sorvice Agrmnent. (52,500.0) Training Onc hundred Txrcc.-n[ (100%) afthe n4p-reeurt�ng costs are to be paid to NEOGOV witluu thirty. (30) days of tho Cxecution of this Order Fran and Service Agreement. ($0) (3) Neither the Customer nor NEOGOV will be bound by this Order florm until it has been signed by au1h0Tizcd representatives of both patsies. (4) Changes or alterations to this Order Fortn will not he acui;pwd. TIIEREARE SIGNITIC:ANT ADDFI IONA)L IE-KNIS ANlD CONUI'llUN5, WARRANTY DTSCI.ATNITF,RS ,�,Np LIABILITY LIMITATIONS CONTAINED IV THE SERVICE A(IRE EMENT BETIWFFN THF 0JSTOJMFR AND NEOGOV. DO NOT SIGN THIS OkDLR1 ORM BEFORE YOE" HAVE READ THE SERVI(:F. AGRF.FMFNT IN TTS ENTIRETY, YOUR SIGNATURL• BELOW 1Nll1GA1'1 S FHA1' Y0LJ HAVE. READ THE SFRVTCF AGREEMENTAND AGREE TO BE BOUND BY FIS PROVISIONS. C.11 dimE+r NEOCOV. Inc. Signature. Signature: Fant Mame; Print Name j Gtr rca Title; llr Title; Date, �i Date; coil Letaumeau President _ NEOGOV, Inc_ Proprietary and Confidential Page 7 Of 8