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Home My WebLink About75-17 RESOLUTION113 West Mountain Street Fayetteville, AR 72701 (479) 575-8323 Resolution: 75-17 File Number: 2017-0135 PAYMENTUS CORPORATION: A RESOLUTION TO APPROVE A CONTRACT WITH PAYMENTUS CORPORATION IN THE AMOUNT OF $7,500.00 EXPANDING THE EXISTING SCOPE OF SERVICES TO INCLUDE AN UPGRADE OF THE CITY'S UTILITY BILLING SYSTEM BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF FAYETTEVILLE, ARKANSAS: Section 1: That the City Council of the City of Fayetteville, Arkansas hereby approves a contract with Paymentus Corporation in the amount of $7,500.00 expanding the existing scope of services to include an upgrade of the City's utility billing system. PASSED and APPROVED on 3/21/2017 Page 1 Attest: Sondra E. Smith, City Clerk `�jf..'rf'` �A.'" C,1 T Y ®;�-9�'''. FAYE rr.lrl��;aa IIIdN 11►� �� Printed on 3/22/17 City of Fayetteville, Arkansas 113 West Mountain Street Fayetteville, AR 72701 (479) 575-8323 Text File File Number: 2017-0135 Agenda Date: 3/21/2017 Version: 1 Status: Passed In Control: City Council Meeting File Type: Resolution Agenda Number: A. 8 PAYMENTUS CORPORATION: A RESOLUTION TO APPROVE A CONTRACT WITH PAYMENTUS CORPORATION IN THE AMOUNT OF $7,500.00 EXPANDING THE EXISTING SCOPE OF SERVICES TO INCLUDE AN UPGRADE OF THE CITY'S UTILITY BILLING SYSTEM BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF FAYETTEVILLE, ARKANSAS: Section 1: That the City Council of the City of Fayetteville, Arkansas hereby approves a contract with Paymentus Corporation in the amount of $7,500.00 expanding the existing scope of services to include an upgrade of the City's utility billing system. City of Fayetteville, Arkansas Page 1 Printed on 3/22/2017 Keith Macedo Submitted By I City of Fayetteville Staff Review Form 2017-0135 Legistar File ID 3/21/2017 City Council Meeting Date - Agenda Item Only N/A for Non -Agenda Item 3/1/2017 Submitted Date Action Recommendation: Information Technology / Chief of Staff Division / Department Request approval of the attached statement of work, with Paymentus Corporation, to configure the City's online utility billing payment website to interface with Tyler's New World ERP .Net Utility Billing, for a one-time fee $7,500.00. Budget Impact: 4470.9470.5801.00 Sales Tax Capital Improvements Account Number Fund 13008 13008 - ERP Upgrade/ Replacement Project Number Budgeted Item? Yes Does item have a cost? Yes Budget Adjustment Attached? NA Previous Ordinance or Resolution # Original Contract Number. Comments: 133-15 Current Budget Funds Obligated Current Balance - Item Cost Budget Adjustment Remaining Budget Project Title $ 857,481.00 $ 474,928.90 382,552,10 $ 7,500.00 Approval Date: V20140710 CITY OF 1• ARKANSAS TO: Mayor Lioneld Jordan THRU: Don Marr, Chief of Staff FROM: Keith Macedo, Information Technology Director DATE: March 1, 2017 STAFF MEMO SUBJECT: Resolution approving the attached statement of work, with Paymentus Corporation, to configure the City's online utility billing payment website to interface with Tyler's New World ERP .Net Utility Billing software. RECOMMENDATION: Request approval of the attached statement of work, with Paymentus Corporation, to configure the City's online utility billing payment website to interface with Tyler's New World ERP .Net Utility Billing, for a one-time fee $7,500.00 BACKGROUND: The City has utilized Paymentus Corporation since 2002 to provide Utility Billing online payment services via credit card, e -check, and Interactive Voice Response (IVR). The City currently has a contract with Paymentus, approved by Council on August 4, 2015, to provide hosted Utility Billing internet and interactive voice recognition (IVR) services to allow for online payments. The City is in the process of migrating our current New World AS400 Utility Billing software to Tyler's New World ERP .Net version, with a projected go -live of April 24. Our current Paymentus interface with our AS400 software is a batch process, where bills and payments are uploaded once a day. DISCUSSION: The attached statement of work approves Paymentus to develop an interface between their -online billing website and our new Utility Billing software. The interface will be a live interface with our new software, when a customer accesses our payment website they will be able to see their bill in real time and any payment will be applied to their account immediately. This live interface will eliminate the current 24-hour (only updated once a day) delay of bill and payment information displayed on our Utility Billing payment website. BUDGET/STAFF IMPACT: Funding is available within the ERP project, within our sales tax capital fund, to pay for the custom interface. This is a one-time expenditure which will not affect future operational or maintenance cost. Attachments: Staff Review Form Staff Review Memo Paymentus Statement of Work Mailing Address: 113 W. Mountain Street www.tayetteville-ar.gov Fayetteville, AR 72701 Paymentus February 22, 2017 Paymentus Corporation 13024 Ballantyne Corporate Place, Suite 450 Charlotte, NC 28277 Statement of Work To: City of Fayetteville, AR c/o Sarah Webb 200 South High Street, 5th Floor Wailuku, Hawaii 96793 Project Description: With the City of Fayetteville, AR upgrading from the AS400 version of Tyler New World ERP to the .Net version of Tyler New World ERP, Paymentus will perform custom work to configure to the file structure to be provided by Tyler New World. Custom/Non-standard Configuration Total Due Detail Paymentus will perform custom work to configure to the file structure to be provided by Tyler New World. Customer Authorized Representative (Sign Customer Name/Title (Printed): Dater 3- al - I' 4 -1- Amount $7,500.00 One-time fee $7,500.00 W"