HomeMy WebLinkAbout160-05 RESOLUTIONRESOLUTION NO. 160-05
A RESOLUTION APPROVING A PROPOSAL FROM THE
SURVEY RESEARCH CENTER (SRC) AT THE UNIVERSITY OF
ARKANSAS IN THE AMOUNT OF $29,312.05 WITH A NOT -TO -
EXCEED COST OF $30,000.00 FOR THE DEVELOPMENT AND
IMPLEMENTATION OF A CITIZEN SURVEY; AND APPROVING
A BUDGET ADJUSTMENT IN THE AMOUNT OF $5,000.00.
BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF
FAYETTEVILLE, ARKANSAS:
Section 1. That the City Council of the City of Fayetteville, Arkansas
hereby approves a proposal from the Survey Research Center (SRC) at the
University of Arkansas in the amount of $29,M2.05 with a not -to -exceed cost of
$30,000.00 for the development and implementation of a citizen survey.
Section 1. That the City Council of the City of Fayetteville, Arkansas
hereby approves a budget adjustment in the amount of $5,000.00.
PASSED and APPROVED this 16th day of August, 2005.
ATTEST.
By:
`` ER 1JTRrii,...:
\-\G\'G\S Y .0/..s.
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gyp=
FAYETTEVILLE ;
City of Fayetteville, Arkansas
Budget Adjustment Form
•
Budget Year
2005
Department: General Government
Division: Miscellaneous
Program: Miscellaneous
Date Requested
6/20/2005
Adjustment Number
Project or Item Requested:
$5,000 is requested in the Contract Services Account of
the Miscellaneous Program.
Project or Item Deleted:
$5,000 from the Use of Fund Balance.
Justification of this Increase:
The funding is needed for the contracting out of a
Citizen's Survey in 2005.
Justification of this Decrease:
There is sufficient fund balance remaining in General Fund
to comply with City Policy and objectives.
Increase Budget (Decrease Revenue)
Account Name Account Number Amount Project Number
Contract services
1010 6600 5315 00 5,000
Decrease Budget (Increase Revenue)
Account Name Account Number Amount Project Number
Use of fund balance
1010 0001 4999 99 5,000
Approval Signatures
sted
udgct Manager
Date
6- 20 ox
Date
Department Direr Date
47Y, Flirt , nes
G-L/�
nance . Intern vices Dir or Date////`
Date
Mayor
Budget Office Use Only
Type: A 13 C E
Date of Approval
Posted to General Ledger
Posted to Project Accounting
Entered in Category Log
Initial Date
Initial Date
Initial Date
Initial Date
•
•
UIQ IVERSITY'ARKANSAS
Research Support and Sponsored Programs
Office of the Director
120 Ozark Hall
Fayetteville, Arkansas 72701
utL u7 2005
December 1, 2005
Mr. Steve Davis
City of Fayetteville
113 West Mountain
Fayetteville, AR 72701
Re: Individual Task Order 2005-005
PI: Dr. Longstreth
Dear Mr. Davis:
(479) 575-3845
(479) 575-3846 (FAX)
E-mail: rsspinfo@uark.cdu
httn://www.uark.e(Iti/adminirsspinfoi
Enclosed are two original sponsored research agreements. Please sign both
and return one fully executed document for our files. If you should require any
additional information to complete this request, please contact me.
Thank you for your assistance.
Sincer ly,
Sandra Broadbridge t
Post Award Specialis
Enclosures
The University nl Arkarvos ..:ll equal opportunity/affirmative umun uuunuvm.
• •
AMENDMENT 1
to
INDIVIDUAL TASK ORDER NUMBER 2005-005
Between
The
BOARD OF TRUSTEES
UNIVERSITY OF. ARKANSAS
And
CITY OF FAYETTEVILLE
WHEREAS, the Board of Trustees of the University of Arkansas (UNIVERSITY) and City of Fayetteville
(SPONSOR) entered into an Individual Task Order, effective April 1, 2005 to engage the University to conduct
services; and
WHEREAS, the UNIVERSITY and SPONSOR wish to amend the individual task order, and
WHEREAS, the Agreement may be amended as provided for in a Master Agreement between the Parties dated
December 21", 2004, and
WHEREAS, this Amendment is in keeping with the goals of the UNIVERSITY and SPONSOR, therefore the individual
task order is hereby amended by revising the Period of Performance as follows:
Period of Performance: Start date: April 1, 2005 End Date: December 16, 2005
IN WITNESS WHEREOF, the parties have caused this Amendment to be executed in duplicate.
CITY OF FAYETTEVILLE BOARD OF TRUSTEES OF THE
UNIVERSITY OF ARKANSAS
By:
Title:
Date:
By:
[/
Rosemary Rui
Title: Director
Research Support & Sponsored Programs
Date:
Sir
Clarice Pearman - UofA Amendment 1 _
From: Clarice Pearman
To: Davis. Steve
Date: 12/12/05 4 50P
Subject: UofA Amendment 1
• _. Page 1
Steve,
Attached is a copy of Amendment No. 1 to the University of Arkansas' original agreement attached to the
citizens survey (Res. 160-05)
CC: Bell, Peggy; Deaton, Vicki
W11e
ARKANSAS
DEPARTMENTAL CORRESPONDENCE
•
e65
R7,'/o5
x600
ad (5-strve.y
aware / &-tr
TO: Mayor Dan Coody and City Council
THRU: Stephen Davis, Finance & Internal Services Direct
FROM: Kevin Springer, Budget Manager
DATE- June 20, 2005
SUBJECT: 2005 Citizen's Survey - Proposal from the University of Arkansas (Survey
Research Center)
Recommendations
Staff recommends approval of the proposal from the University of Arkansas' Survey Research
Center for the contracting out of a Citizen's Survey. The cost of the contract is $29,312.05 with a
not to exceed amount of $30,000.
Background
Since 2001, the Budget & Research Division has been responsible for conducting and coordinating
citizen surveys. The purpose and benefit was to use the survey results as an informational and a
public relations tool between the government and its citizenry. This report assisted City Council and
upper management in determining citywide goals and to fulfill the need for gauging how well the
City performs in its operations and programs.
In 2001 Budget & Research staff conducted a mail out survey and in 2003 the City contracted with
the University of Arkansas (Survey Research Center) for a phone based survey. The goal after this
survey was completed, was to send out additional surveys biennially. By performing a survey every
other year, a benchmark can be developed to show how newly formed programs are benefiting
citizens.
Current Status
City staff has been in the process of conducting a Citizen's Survey for 2005. In looking at the whole
process, it has been determined once again that it would be in the City's best interest to contract out
the development and implementation of the survey. This is due to several reasons that are listed
below.
• Accuracy: A consultant who specializes in surveys is skilled in instrument and sampling
designs, statistical reweighting of data, and data analysis.
/Ytaouedv 8/ 245 Q Jv
Cb' £ gu2<,
• •
• Credibility: A consultant is perceived as unbiased and will have a neutral interpretation of
results.
• Cost: A consultant will have the skills and tools available to develop and conduct the survey
with the most efficient use of time. A consultant will also have an employee base that can
perform at a lower hourly rate of cost.
• Staff Time: Currently, staff does not have the required time to conduct a Citizen's Survey in
2005. 2005 is the year that the 2006-2010 Capital Improvements Program process is
performed.
To meet the needs of the City in contracting out a Citizen's Survey, City staff has been in contact
with the Survey Research Center (SRC) at the University of Arkansas. The Director of SRC, Molly
Longstreth, Ph D, has met with staff and has submitted a proposal to perform a Citizen's Survey for
the City of Fayetteville. The proposal is attached to this memo for your information and
consideration.
Purchasing Considerations
The City of Fayetteville is exempt from bidding procedures for this proposal. This is due to State
Law §19-11-251 allowing agreements between Intergovernmental Agencies such as the University of
Arkansas.
Budget_ Considerations
The cost of contracting out the survey development and implementation will be $29,312.05. The
2005 requested amount is an increase over the 2003 amount of $23,639.64 due to the survey length
increasing from 17 to 23 minutes per each survey. In addition to the base cost, staff is requesting an
additional $687.95 (2.3%) of contingency to be included, making the total requested amount for
approval of $30,000.
Currently $25,000 has been budgeted in 2005 to fund the cost of the Citizen's Survey. A budget
adjustment for $5,000 has been attached with the funds coming from the Use of Fund Balance.
There is sufficient funding available in General Fund to comply with City Policy and Objectives.
Closing
If you have any questions concerning this survey proposal or the Citizen's Survey process in general,
please feel free to contact either myself, or Stephen Davis. Thank you for your attention to this
matter.
• •
RESOLUTION NO.
A RESOLUTION APPROVING A PROPOSAL FROM THE
SURVEY RESEARCH CENTER (SRC) AT THE UNIVERSITY OF
ARKANSAS IN THE AMOUNT OF $29,312.05 WITH A NOT -TO -
EXCEED COST OF $30,000.00 FOR THE DEVELOPMENT AND
IMPLEMENTATION OF A CITIZEN SURVEY; AND APPROVING
A BUDGET ADJUSTMENT IN THE AMOUNT OF $5,000.00.
BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF
FAYETTEVILLE, ARKANSAS:
Section 1. That the City Council of the City of Fayetteville, Arkansas
hereby approves a proposal from the Survey Research Center (SRC) at the
University of Arkansas in the amount of $29,312.05 with a not -to -exceed cost of
$30,000.00 for the development and implementation of a citizen survey.
Section 1. That the City Council of the City of Fayetteville, Ark�sj
hereby approves a budget adjustment in the amount of $5,000.00. /
PASSED and APPROVED this 5th day of July, 2005:
• APPROVED.:
•
ATT
By
A SMITH, City Clerk
• •
UVIVERSITY#ARKANSAS
=,,sae
123 Holz Hall • Fayetteville, Arkansas 72701-1201 • 479.575.4222 • 479.575.2474 (FAX) • src@uark.edu
Survey Research Center
Proposal to Survey Fayetteville Citizens
for the City of Fayetteville, Arkansas
March 22, 2005
June 7, 2005
Steven Davis, Finance and Internal Services Director, Co -Principal Investigator
Kevin Springer, Budget Manager, Co -Principal Investigator
This is a revised proposal to survey the citizens of Fayetteville, Arkansas for the City of
Fayetteville. Please note that Table 2 has been added to indicate additional costs associated with
various lengths of the survey. This version of the survey is about 23 minutes long, whereas the
2003 survey took slightly more than 17 minutes on average to administer. The SRC is happy to
work on the details with the City.
Research Design
Telephone survey
The Survey Research Center (SRC) would conduct a telephone survey of citizens of
Fayetteville, Arkansas for the numbers of completed interviews needed to assure a desired estimated
sampling error. Additional Fayetteville households would be screened in order to augment the
number of surveys completed by African American and Hispanic/Latino households. Estimates in
Table 1 are offered for interviews approximately 17 and 18 minutes in length. A pre -survey letter
would be sent to all sample members for whom an address is available in advance of the telephone
survey. In addition, the data would be analyzed with at least one bivariate analysis so as to indicate
with more confidence phenomena of interest.
Questionnaire Design & Field Testing
The SRC would work with officials of the City of Fayetteville to revise a questionnaire that
addresses the City's objectives for the survey. The 2005 questionnaire would draw on the
instrument that the City of Fayetteville used to survey its citizens in 2001 and 2003. With City
officials, the SRC would develop a very few additional and/or alternative questions to solicit
opinions on issues germane to the current objectives. The 2003 survey took 17.3 minutes on
average to administer. If questions are added to that survey, the length would increase. The
implications for the budget are presented in the third column in Table 1.
SRC staff would critique the questionnaire, in consultation with the City. In addition, the
SRC, in conjunction with the City, would develop the letter, introductory scripts and any desired
press releases. The questionnaire and related correspondence must be reviewed by the University of
Arkansas (UA) Institutional Review Board (IRB), a process the SRC would facilitate. The IRB
• •
Proposal of a Project to Survey the Citizens of Fayetteville
for the City of Fayetteville
Survey Research Center, University of Arkansas
6/20/2005
reviews the questionnaire and associated correspondence for its suitability for the people who would
be surveyed. If the City has the equivalent of the institutional review board, the City would
facilitate that review process.
New questions would be critiqued by SRC staff. Experienced interviewers would administer
it to each other and critique it. The SRC would subsequently field test approximately 25
questionnaires before beginning the survey. These findings would be shared with City personnel for
review. Adjustments to the telephone interview would be made to correct errors or implement
desired changes.
Prior to the start of telephoning, a letter would be mailed to all sample members for whom
addresses are available, informing them of the nature of the survey and their important role in taking
it. The letter establishes credibility for the survey and prepares recipients to receive the call when it
comes. City residents arc more amenable to answering telephone surveys if they arc aware of the
survey. The letter is even more effective than general publicity in informing citizens of the survey.
The letters would be printed on City of Fayetteville letterhead and mailed in City envelopes.
Please note that the letters would be sent to approximately one-fourth of the sample
members. In the last survey, 68 percent of the respondents asked about the letter were cognizant of
having received it, although only about 50 percent of the sample members were mailed letters. The
remaining sample would be called only. These compose the screening sample.
The effectiveness of the research design depends partially on personalizing the mailings.
Therefore, the SRC would print the envelopes, rather than using labels and affix stamps rather than
using a machine stamp. Furthermore it is optimal if the City's representative(s) can personally sign
the letters, but if not, electronic signatures of the mayor and city council members would be printed
on the letters, if the principal investigators agree to this strategy.
It is the SRC's preference that the City, in conjunction with the SRC, prepare a press release
or set of press releases so as to inform the sizable fraction of residents who would not receive pre -
interview letters of the survey and its purposes.
2
• •
Proposal of a Project to Survey the Citizens of Fayetteville
for the City of Fayetteville
Survey Research Center, University of Arkansas
6/20/2005
Table 1. Cost estimates of telephone survey implemented with an initial letter,
over -sampling of African American and Hispanic citizens and reports for
17- and 18 -minutes in length Note: 392 .+ 23'(12 or so each AA &IIisp)
Phone survey Phone survey
Completions 415 415
Estimated sampling error LE +/- 05 LE +/- .05
Effective sample size for mail & phone 2377 2377
Effective sample size for oversample 1817 1817
Total effective sample size 4194 4194
Questionnaire Length (min.) 17 18
Letter Yes. partially Ycs, partially
WAGES
Hourly rate pre -July 1 $8.72 $8.72
Total Production Hours 862 893
Total wages pre -July 1 $7.519.39 $7,790.87
Ilourly rate post -July 1 $8.98 $8.98
Total Production Hours 216 223
Total wages post -July 1 $1,936.24 $2.006.15
Total Wages $9,455.63 $9.797.02
STAFF SALARIES
Ilourly rate pre -July 1 $32.04 $32.04
Staff time (Hours) 172 174
Total staff pre -July 1 $5.506.38 $5,589.51
Hourly rate post -July 1 $32.67 $32.67
Staff time (Hours) 172 174
Total staff post -July 1 $5,614.65 $5.699.41
Total Salaries $11,121.03 511,288.92
MATERIALS & SUPPLIES
Printing costs $300.00 $300.00
Postage $434.03 $434.03
Stationary & envelopes $0.00 $0.00
Telephone equipment & long distance $180.00 $180.00
Travel $0.00 $0.00
Sample $1,312.85 51.312.85
Translating $340.00 5360.00
Ad in Hispanic newspaper $40.00 $40.00
Interviewer rewards $62.88 $65.15
Other materials, equipment & supplies 51,480.31 51,533.75
Total Materials & Supplies 54,220.07 54,295.79
TOTAL SURVEY 524,796.74 $25.381.72
3
Proposal of a Project to Survey the Citizens of Fayetteville
for the City of Fayetteville
Survey Research Center, University of Arkansas
6/20/2005
Table 2. Cost estimates of telephone survey implemented with an initial letter, over -sampling
American and Hispanic citizens and reports for 20 through 23 minutes in length
Phone survey, Phone survey, Phone survey,
PROJECT SPECIFICATIONS
Completions
Estimated sampling error
Effective sample sizc -- mail & phone
Effective sample size for oversample
Total effective sample size
Questionnaire Length (min.)
Lcttcr
WAGES
Ilourly rate pre -July 1
Total Production IIours
Total wages pre -July I
Hourly rate post -July 1
Total Production Hours
Total wages post -July 1
Total Wages
STAFF SALARIES
Hourly rate pre -July 1
Staff time (flours)
Total staff pre -July 1
Hourly rate post -July 1
Staff time (Hours)
Total staff post -July 1
Total Salaries
MATERIALS & SUPPLIES
Printing costs
Postage
Stationary & envelopes
Telephone equipment & long distance
Travel
Sample
Translating
Ad in Hispanic newspaper
Interviewer rewards
Other materials, equipment & supplies
Total Materials & Supplies
TOTAL SURVEY
oversampling for
African American
and Hispanic
residents
415
LE +/- .05
2462
1817
4279
20
Yes. partially
58.72
995
58,674.53
58.98
249
52,233.69
$10,908.22
532.04
183
55,860.08
$32.67
183
55,975.30
511,835.38
5300.00
$434.03
$0.00
$180.00
$0.00
$1,425.47
5400.00
540.00
$72.54
$1.707.72
54,629.75
$27,373.36
ovcrsampling for
African American
and Hispanic
residents
415
LE +/- .05
2506
1817
4323
21
Yes, partially
4
$8.72
1026
58,946.01
$8.98
256
52,303.60
$11,249.61
532.04
185
55,943.20
532.67
185
$6,060.06
$12,003.27
$300.00
5441.65
50.00
5180.00
50.00
$1,467.08
5420.00
$40.00
$74 85
$1,762.30
$4,755.88
$28,019.59
oversampling for
African American
and Hispanic
residents
415
LE +/- .05
2549
1817
4366
22
Yes, partially
58.72
1057
$9,217.49
$8.98
264
$2,373.50
$11,590.99
$32.04
188
$6,026.33
$32.67
188
$6,144.82
$12,171.15
5300.00
5449.26
50.00
$180.00
$0.00
$1,508.70
5440.00
540.00
$77.17
$1,816.88
54,882.01
528,665.82
of African
Phone survey.
oversampling for
African American
and Hispanic
residents
415
LE +/- .05
2592
1817
4409
23
Yes partially
$8.72
1088
59,488.97
58.98
272
$2.443.41
$11,932.38
532.04
191
56,109.45
$32.67
191
$6,229.58
$12,339.03
5300.00
5456.88
50.00
5180.00
50.00
51,550.31
5460.00
540.00
579.49
$1,871.46
55,008.14
$29,312.05
• •
Proposal of a Project to Survey the Citizens of Fayetteville
for the City of Fayetteville
Survey Research Center, University of Arkansas
6/20/2005
Sample
The SRC would complete surveys of at least 373 citizens of Fayetteville. The estimated
sampling error associated with this number of surveys is ± 5 percent if a simple random sample is
drawn. A random sample of telephone numbers generated for the City of Fayetteville would be
purchased. The longer the survey, the more sample needed.
In order to garner the desired number of completed interviews, each telephone number
would be called as many as six times. The SRC cannot guarantee response rates, however
optimistic we may be about them. Although the SRC follows mcthods demonstrated to improve
response rates, subject to the client's preferences, we can only carefully follow the agreed-upon
research design. Only adults (people age 18 or older) would be interviewed. To improve the gender
ratio, these estimates include costs of randomly selecting household respondents.
Oversanrpling Minority Ethnicity Populations
According to the 2000 Census of Population' African American and Hispanic/Latino
residents compose approximately 5 percent each of Fayetteville's population. It is likely that citizens
from these two groups hold opinions on the survey topics that differ from those held by citizens of
the majority ethnicity.
Both African American and Hispanic/Latino respondents tend to under -respond to surveys.
Because they compose a small fraction of the population and they respond to surveys in percentages
lower than their representation in the population, proportionately more households from these two
groups would be surveyed. To obtain an estimated sampling error of ± 20 percent, approximately
46 people need to be surveyed. This would provide 23 African American and 23 Latino/Hispanic
completed responses. Without the additional screening, it is estimated that about 11 African
American and 12 Hispanic/Latino residents would complete the survey. In order to obtain surveys
from the additional I 1 Hispanic/Latino and 12 African American households the SRC would screen
households at numerous additional telephone numbers.
These numbers would be screened only. Any household members who identify themselves
as African American or Hispanic/Latino would be interviewed until the desired number of
completed interview is obtained. Please note, however, these estimates guarantee only that the SRC
would call all of these numbers at least six times, if appropriate. The SRC cannot guarantee
that 23 surveys would be completed by African American and 23 by Hispanic/Latino Fayetteville
residents however diligent the effort.
Bilingual interviewers would interview Hispanic/Latino respondents, if needed. All
interviewers arc trained to forward Spanish-speaking respondents to the bilingual interviewers.
Census of Population 2000. U. S. Department of Commerce, Bureau of the Census, DP -I.
Profile of General Demographic Characteristics: 2000. Data Set: Census 2000 Summary File I
(SFI) 100 -Percent Data Geographic Area: Fayetteville township, Washington County, Arkansas.
Washington, DC.
http://factfi nder.census.gov/scrvlet/QTTable?ds_name=D&geo_i d=06000US0514391283 &gr_name
=DEC_2000_SF I _U_DP I &_long=en.
5
• •
Proposal of a Project to Survey the Citizens of Fayetteville
for the City of Fayetteville
Survey Research Center, University of Arkansas
6/20/2005
Survey Publicity
The SRC recommends that the City announce the survey in the issues of any of its
publications or other appropriate communications media that would be published prior to or
coincidentally with the survey. The SRC would gladly provide information needed in the
announcement.
Time Line
A tentative time line is shown in Table 2. Because the survey is being revised rather than
drafted anew, the initial time period could be shortened significantly. The time line is drafted so as
to account for a review via a democratic process, however.
Table 2. Proposed Time Line for Survey of Citizens of Fayetteville
Telephone Survey
Telephone survey, with initial letter and screen
for additional African American and Hispanic
residents
Weeks Dates
Revise questionnaire 5 April 4 -Jul7
Submit questionnaire and letter for IRB review I 2 I June 20 - July 7
Program telephone interviewing system and test ii 3 Ma 16 - Jul 9
Conduct field tests and review responses
Request Council Members' and Mayor's signatures (Agenda
setting meeting June 28 and Council meeting July 5 & other)
1.5 July 9 - July 11
2
Address print and sign letters and mail
Conduct interviews
Clean and analyze data and write report
l
June 21 -July 5
July _ July 9
3 July 14 - August 10
5 August 11 - August 30
Revisions and final report
2
August 30 - September 15
Deliverables
Communication about progress would be made to the principal investigators every week
during the period of telephoning or mailing. After the study, the SRC would provide a Data Report.
It would include a simple codebook and frequencies of the variables. The data would be delivered
electronically in Excel. A short Technical Report and graphic presentation would be written and
presented to City officials as desired. In addition, a slightly more in-depth report indicating changes
over time would also be written. These would include revisions of charts or figures and up to six or
so bivariatc analyses. Please note that the latter pertains to tables rather than variables.
6
ILizens' Survey Draft — Substantive Quest,
City of Fayetteville
Survey Research Center, University of Arkansas
June 3, 2004
9:
Let's start with your assessment of Fayetteville. How would you rate Fayetteville as a
place to live'?
Excellent 1
Good 2
Neither good nor poor 3
Poor 4
Very poor 5
Don't know 8
Refused 9
Q01
10:
With which one of the following city services are you most satisfied
(Interviewer: Read the whole list.(
[Definitions: Public Safety Services include Animal Control, the Police and Fire
Departments, bicycle patrol, the Crime Prevention Unit and the School Resource
officers. These services help to ensure that the citizens of Fayetteville can live safely.[
rotation -> 6
Utilities 01
Public Safety Services 02
Transportation 03
Streets 04
Parks and Recreation Services 05
Information Programs 06
Other 07 0
Don't know 98
Refused 99
Q02A
11:
Here is a second list of city services. With which one of these are you most satisfied?
[Interviewer: Read the whole list.]
[Definitions: Downtown Fayetteville includes the region of Fayetteville bordered by
College Avenue and Arkansas Avenue on the east and west and Maple Street and Sixth
Street on the north and south.]
rotation -> 6
Fayetteville Public Library 01
Growth and Development 02
Surface and Ground water 03
Downtown Fayetteville 04
College Avenue Development 05
Housing 06
A Clean and Green City 07
Other 08 0
Don't know 98
Refused 99
Q02B
1
liens' Survey Draft — Substantive Questiol
City of Fayetteville
Survey Research Center, University of Arkansas
June 3, 2004
12:
Which one of the following city services do you think needs the most improvement?
[Definitions: Public Safety Services include Animal Control. the Police and Fire
Departments, bicycle patrol. the Crime Prevention Unit and the School Resource
officers. These services help to ensure that the citizens of Fayetteville can live safely.]
rotation -> 6
Utilities 01 => Q03A
Public Safety Services 02 => Q03B
Transportation 03 => Q03C
Streets 04 => Q03D
Parks and Recreation Services 05 => Q03E
Information Programs 06 => Q03F
Other 07 0 => Q3TX
Don't know 98 => Q04
Refused 99 => Q04
Q03
13:
What aspect of utilities needs the most attention?
rotation -> 4
Garbage collection 1 => Q3TX
Recycling 2 => Q3TX
Water and sewer maintenance services 3 => Q3TX
Meter reading and utility billing services 4 => Q3TX
All of the above aspects of utilities 5 => Q3TX
Other 6 0 => Q3TX
Don't know 8 => Q04
Refused 9 => Q04
Q03A
14:
What aspect of public safety services needs the most attention?
rotation -> 5
Police 1 => Q3TX
Fire 2 => Q3TX
Animal control 3 => Q3TX
Ambulance 4 => Q3TX
Disaster preparedness 5 => Q3TX
All of the above 6 => Q3TX
Other 7 0 => Q3TX
Don't know 8 => Q04
Refused 9 => Q04
Q03B
2
"inns' Survey Draft — Substantive Quest.
City of Fayetteville
Survey Research Center, University of Arkansas
June 3, 2004
15:
What aspect of transportation needs the most attention?
rotation -> 5
Ease of car travel in the city 1 => Q3TX
Ozark Regional Transit/Public transportation 2 => Q3TX
Razorback Transit 3 => Q3TX
Alternative transportation such as bicycling and walking 4 => Q3TX
All of the above 5 => Q3TX
Other 6 0 => Q3TX
Don't know 8 => Q04
Refused 9 => Q04
Q03C
16:
What aspect of streets needs the most attention?
rotation -> 5
Street maintenance 1 => Q3TX
Cleanliness of streets 2 => Q3TX
Street repair 3 => Q3TX
Sidewalk maintenance 4 => Q3TX
Sidewalk accessibility, such as cut -away curbs 5 => Q3TX
All of the above 6 => Q3TX
Other 7 0 => Q3TX
Don't know 8 a Q04
Refused 9 => Q04
Q030
17:
What aspect of parks and recreation services needs the most attention?
[Definitions: Trails pass through corridors of undeveloped land in a city that connect
elements of the community such as parks. schools, neighborhoods and shopping
centers while offering safe movement to pedestrians. Typically paved and at least 10
feet wide, trails differ from sidewalks in that they pass through more natural settings
and don't typically follow the path of traffic.)
rotation -> 8
Development of new parks 01 => Q3TX
Park maintenance 02 a Q3TX
Improvement to existing parks 03 => Q3TX
Recreational facilities 05 => Q3TX
Recreation for youth 06 => Q3TX
Recreation for adults 07 => Q3TX
Concerts in city parks 08 => Q3TX
Lights of the Ozarks 09 => Q3TX
All of the above 10 => Q3TX
Other II 0 => Q3TX
Don't know 98 => Q04
Refused 99 => Q04
Q03E
3
Wens' Survey Draft — Substantive Questit
City of Fayetteville
Survey Research Center, University of Arkansas
June 3,2004
18:
What aspect of information programs needs thc most attention?
[Definitions: Government Access Channel (PEG) appears on COX Channel 3 or
Channel 18, depending on the subscriber's hx:ation in Fayetteville. Its broadcasts
include but aren't limited to: Fayetteville City Council Meetings, Fayetteville City
Planning Commission Meetings and Washington County Quorum Court. Public Access
Television appears on COX Channel 18. It's operated by Community Access
Television (CAT), a nonprofit organization under contract with the city of Fayetteville.
CATs purpose is to provide a channel of free expression for every citizen. The city of
Fayetteville exercises no editorial control over CAT.)
rotation -> 4
Public Access Television (CAT) 1 => Q3TX
Government Access Channel 2 => Q3TX
City's information system for resolving complaints 3 => Q3TX
City website 4 => Q3TX
All of the above 5 => Q3TX
Other 6 0 => Q3TX
Don't know 8 => Q04
Refused 9 => Q04
Q03F
19:
In order to address <Q03>, would you be willing to pay additional taxes?
Yes 1
Maybe 2
No 3
Don't know 8
Refused 9
Q3TX
20:
Here is another list of city services. Which of these do you think needs thc most
improvement?
[Definitions: Downtown Fayetteville includes the region of Fayetteville bordered by
College Avenue and Arkansas Avenue on the east and wcst and Maple Street and Sixth
Street on the north and south.]
rotation -> 7
Fayetteville Public Library 01 => Q04A
Growth and Development 02 => Q0413
Surface and Ground water 03 => Q04C
Downtown Fayetteville 04 => Q0413
College Avenue Development 05 => Q04E
Housing 06 => Q04F
A Clean and Green City 07 => Q4TX
Other 08 0 => Q05
Don't know 98 => Q05
Refused 99
Q04
4
Azens' Survey Draft — Substantive Questiol
City of Fayetteville
Survey Research Center, University of Arkansas
June 3, 2004
21:
What aspect of the Fayetteville Public Library needs the most attention?
rotation -> 7
Hours open 01 => Q4TX
Books available 02 => Q4TX
Audiovisual items available (cg videos, DVDs. CDs, audiobooks) 03 => Q4TX
Computer resources available 04 => Q4TX
Children's and teen programs and services 05 => Q4TX
Adult programs and services 06 => Q4TX
Availability of branch libraries 07 => Q4TX
All of the above 08 => Q4TX
Other 09 0 => Q4TX
Don't know 98 => Q05
Refused 99 => Q05
Q04A
22:
What aspect of growth and development needs the most attention?
rotation -> 6
Stricter development standards 1 => Q4TX
Lower development standards 2 => Q4TX
Limiting growth 3 => Q4TX
Promoting growth 4 => Q4TX
More environmental protection 5 => Q4TX
Less environmental protection 6 => Q4TX
Other 7 0 => Q4TX
Don't know 8 => Q05
Refused 9 => Q05
Q04B
23:
What aspect of ground and surface water needs the most attention?
rotation -> 3
Water quality 1 => Q4TX
Storm drainage 2 => Q4TX
Flood control 3 => Q4TX
All of the above 4 => Q4TX
Other 5 0 => Q4TX
Don't know 8 => Q05
Refused 9 => Q05
Q04C
5
"tens' Survey Draft - Substantive Question
City of Fayetteville
Survey Research Center, University of Arkansas
June 3, 2004
24:
What aspect of Downtown Fayetteville or College Avenue needs the most attention?
[Definitions: Downtown Fayetteville includes the region of Fayetteville bordered by
College Avenue and Arkansas Avenue on the east and west and Maple Street and Sixth
Street on the north and south.]
rotation -> 2
Downtown Fayetteville 1 => Q04G
College Avenue 3 => Q0411
Both areas 4 => Q4TX
Other 5 0 => Q4TX
Don't know 8 => Q05
Refused 9 a Q05
Q04D
25:
What aspect of housing needs the most attention?
rotation -> 4
Promote affordable housing 1 => Q4TX
Code enforcement 2 => Q4TX
Public housing 3 => Q4TX
Funding for safety or handicap accessibility 4 => Q4TX
All of the above 5 => Q4TX
Other 6 0 => Q4TX
Don't know 8 => Q05
Refused 9 => Q05
Q04E
26:
What aspect of a clean and green city needs the most attention?
[Definitions: Code Enforcement examples include enforcing city building axles
dealing with issues such as abandoned homes and cars, trash, weeds and debris.]
rotation -> 6
Hillside preservation 0I => Q4TX
Tree planting and landscaping 02 => Q4TX
Litter pick-up and cleanliness of streets 03 => Q4TX
Removal of power lines from street frontage 04 a Q4TX
Stronger codes 05 => Q4TX
Improved code enforcement 06 a Q4TX
All of the above 07 => Q4TX
Other 08 0 => Q4TX
Don't know 98 => Q05
Refused 99 => Q05
Q04F
6
,ens' Survey Draft — Substantive Questio.
City of Fayetteville
Survey Research Center, University of Arkansas
June 3, 2004
27:
To continue improving Downtown Fayetteville which would you most prefer?
[Definitions: Downtown Fayetteville includes the region of Fayetteville bordered by
College Avenue and Arkansas Avenue on the east and west and Maple Street and Sixth
Street on the north and south.]
rotation-> 6..............................................................................................
More housing units in & around downtown ........................................... I => Q4TX
More attractive buildings and streets......................................................2 => Q4TX
More entertainment businesses and venues ............................................ 3 => Q4TX
More unique retail opportunities attracting shoppers ............................. 4 => Q4TX
Greater case of access and parking......................................................... 5 => Q4TX
More office space................................................................................... 6 => Q4TX
Don't know.............................................................................................. 8 => Q06
Refused...................................................................................................9 => Q06
28:
Which section of College Avenue needs the most attention?
[Interviewer: Don't read "All of College Avenue needs improvement".]
[Use landmarks if needed: Mountain St.: Mountain Inn & Old Courthouse Maple:
Papa John's Pizza Sycamore: Traffic light north of McDonald's Rolling Hills: Fiesta
Square Shopping Center Zion Rd.: NWA Mall & Lowe'sj
Mountain to Maple Street....................................................................... 1
Maple to Sycamore Street....................................................................... 2
Sycamore Street to Rolling Hills Boulevard ........................................... 3
Rolling Hills Boulevard to Zion Road .................................................... 4
All of College Avenue needs improvement............................................5
Don't know.............................................................................................. 8
Refused................................................................................................... 9
29:
Which aspect of this section < > of College Avenue needs the most attention?
[Interviewer: If the R tries to choose more than one response or says "all of those" ask
them to choose the aspect that needs the most attention. Definitions: Landscape
improvements other than trees means weed removal, planting bushes and flowers, etc.j
rotation-> 5..............................................................................................
Planting more trees on the streets........................................................... l
Landscaping improvements other than trees...........................................2
Sidewalks................................................................................................ 3
Crosswalks.............................................................................................. 4
Center turn lane...................................................................................... 5
Don't know.............................................................................................. 8
Refused................................................................................................... 9
Q04G
Wizens' Survey Draft - Substantive Quest*
City of Fayetteville
Survey Research Center, University of Arkansas
June 3, 2004
30:
31:
Okay, let's look at a slightly different subject. Of the following goals for the City of
Fayetteville, which is the most important to you? Is it:
[Definitions: Downtown Fayetteville includes
the region of Fayetteville
bordered by
College Avenue and Arkansas Avenue on the east and west and Maple Street and Sixth
Street on the north and south.]
rotation-> 6..............................................................................................
Planned and managed growth.................................................................
I
=>
Q05A
Development of Downtown Fayetteville ................................................
2
=>
Q05B
Development of College Avenue............................................................3
=>
Q05F
Development of South Fayetteville........................................................
4
=>
Q05C
Improved mobility and street quality......................................................5
=>
Q05D
A beautiful city- clean and green............................................................
6
=>
Q05E
Don't know..............................................................................................
8
=>
Q07A
Refused...................................................................................................
9
=>
Q07A
32:
Q4TX
Q05
Q05A
Which method of managing growth would you most prefer?
rotation-> 5..............................................................................................
Quality development within existing neighborhoods consistent with neighborhood plans I => Q5TX
Develop affordable housing...................................................................... 2 => Q5TX
Upgrade infrastructure such as streets and utilities in older parts of Fayetteville 3=> Q5TX
Growth paying for growth -continued use of fees on new construction to pay for needed infrastructure 4=>Q5TX
New planning standards and/or regulations to support alternative development 5=> Q5TX
Don't know.............................................................................................. 8 => Q06
Refused................................................................................................... 9 => Q06
.lens' Survey Draft — Substantive Questio,
City of Fayetteville
Survey Research Center. University of Arkansas
June 3, 2004
33:
Q05B
To continue improving Downtown Fayetteville, which
would you most prefer?
[Definitions: Downtown Fayetteville includes the region of Fayetteville bordered by
College Avenue and Arkansas Avenue on the cast and
west and Maple Street and
Sixth
Street on the north and south.)
rotation-> 6..............................................................................................
More housing units in & around downtown ...........................................
I
=>
Q5TX
More attractive buildings and streets ......................................................
2
=>
Q5TX
More entertainment businesses and venues ............................................
3
=>
Q5TX
More unique retail opportunities attracting shoppers .............................
4
=>
Q5TX
Greater case of access and parking.........................................................
5
=>
Q5TX
More office space...................................................................................
6
=>
Q5TX
Don't know..............................................................................................
8
=>
Q06
Refused...................................................................................................9
=>Q06
34:
To improve South Fayetteville, which would you most prefer?
rotation-> 7...............................................................................
Develop affordable single family housing, including condominiums ....
I
=>
Q5TX
Developnew parks.................................................................................
2
=>
Q5TX
Improve existing parks...........................................................................
3
=>
Q5TX
Redevelop industrial areas for non -industrial uses.................................4
=>
Q5TX
Developsidewalks..................................................................................
5
=>
Q5TX
Improve South School Avenue...............................................................
6
=>
Q0511
Connect all residents to the city sewer system ........................................
7
=>
Q5TX
Don't know..............................................................................................
8
=>
Q06
Refused...................................................................................................9
=>
Q06
35:
In order to improve mobility and street quality, which would you most prefer?
Definition: Improve traffic flow may include improving conditions of streets, widening
the major streets that already exist, adding new streets, adding stop signs or stop lights
and/or adjusting speed limits to reduce travel time and congestion and to improve
safety.
rotation -> 4
Develop more sidewalks.........................................................................
1
=>
Q5TX
Protect neighborhoods from traffic impacts ...........................................
3
=>
Q5TX
Develop improved public transportation................................................4
=>
Q5TX
Improve traffic flow................................................................................
5
=>
Q5TX
Don't know..............................................................................................
8
=>
Q06
Refused...................................................................................................
9
=>
Q06
Q05C
Q05D
eizens' Survey Draft — Substantive Quest*
City of Fayetteville
Survey Research Center. University of Arkansas
June 3, 2004
36:
Q05E
To enhance the beauty of Fayetteville. which would you most prefer?
Definitions: Streetscapes involve construction of enhancements to a
street to improve
the overall appearance and make it more appealing (eg brick crosswalks
like those on
Dickson Street). Gateways are entrances to a city from a major road or
highway (cg
interchange on Interstate 540 at the Fayetteville Business District exit
near the NW
Arkansas Mall.
rotation-> 7..............................................................................................
Improve appearances of major corridors such as College Avenue.........
I
=> Q5TX
Preserve hillsides....................................................................................
2
=> Q5TX
Improve quality of parks throughout the city .........................................
3
=> Q5TX
Preserve trees..........................................................................................
4
=> Q5TX
Enforce codes such as less trash on streets and integrity of structures ...
5
=> Q5TX
Create more attractive strectscapes and gateways or entrances ..............
6
=> Q5TX
Enact a rental property inspection program ............................................
7
=> Q5TX
Don't know..............................................................................................
8
=> Q06
Refused...................................................................................................
9
=> Q06
37: Q05F
Which section of College Avenue needs the most attention?
[Interviewer: Don't read "All of College Avenue needs improvement".[
[Use landmarks if needed: Mountain St.: Mountain Inn & Old Courthouse Maple:
Traffic light, pizza shop, frame shop Sycamore: Traffic light north of McDonald's
Rolling Hills: Fiesta Square Shopping Center Zion Rd.: NWA Mall & Lowc's]
Mountain to Maple Street....................................................................... 1
Maple to Sycamore Street....................................................................... 2
Sycamore Street to Rolling Hills Boulevard ........................................... 3
Rolling Hills Boulevard to Zion Road .................................................... 4
All of College Avenue needs improvement ............................................ 5
Don't know.............................................................................................. 8
Refused................................................................................................... 9
38: Q05G
Which aspect of this section < > of College Avenue needs the most attention?
Interviewer: If the R tries to choose more than one response or says "all of those" ask
them to choose the aspect that needs the most attention. Definitions: Landscape
improvements other than trees means weed removal, planting bushes and flowers, etc.
rotation-> 5..............................................................................................
Planting more trees on the streets...........................................................1 => Q5TX
Landscaping improvements other than trees...........................................2 => Q5TX
Sidewalks................................................................................................ 3 => Q5TX
Crosswalks.............................................................................................. 4 => O5TX
10
ezens' Survey Draft — Substantive Questio.
City of Fayetteville
Survey Research Center. University of Arkansas
June 3, 2004
39:
Which aspect of S. School Avenue needs the most attention?
Interviewer: If the R tries to choose more than one response or says "all of those" ask
them to choose the aspect that needs the most attention.
Definitions: Landscape improvements other than trees means weed removal, planting
bushes and flowers. etc.
rotation-> 5..............................................................................................
Planting more trees on the streets........................................................... I
Landscaping improvements other than trees ........................................... 2
Sidewalks................................................................................................ 3
Crosswalks.............................................................................................. 4
Centerturn lane...................................................................................... 5
Don't know.............................................................................................. 8
Refused................................................................................................... 9
40:
41:
Of the remaining goals for the City of Fayetteville, which is the most important to you?
Definitions: Downtown Fayetteville includes the region of Fayetteville bordered by
College Avenue and Arkansas Avenue on the cast and west and Maple Street and Sixth
Street on the north and south.
rotation-> 5..............................................................................................
Elimination-> 6........................................................................................
selonQ05..................................................................................................
Planned and managed growth................................................................. I => Q06A
Development of Downtown Fayetteville ................................................ 2 => Q06B
Development of College Avenue............................................................ 3 => Q06F
Development of South Fayetteville........................................................4 => Q06C
Improved mobility and street quality ...................................................... 5 => Q06D
A beautiful city- clean and green............................................................ 6 => Q06E
Don't know.............................................................................................. 8 => Q07A
Refused................................................................................................... 9 => Q07A
Q05H
Q5TX
_.iizens' Survey Draft — Substantive Quest*
City of Fayetteville
Survey Research Center, University of Arkansas
June 3, 2004
42: Q06A
Which method of managing growth would you most prefer? rotation -> 5
Quality development within existing neighborhoods consistent with neighborhood plans I => Q6TX
Develop affordable housing...................................................................... 2=> Q6TX
Upgrade infrastructure such as streets and utilities in older parts of Fayetteville 3=> Q6TX
Growth paying for growth -continued use of fees on new construction to pay for needed infrastructure 4=>Q6TX
New planning standards and/or regulations to support alternative development 5=> Q6TX
Don't know.............................................................................................. 8 => Q07A
Refused................................................................................................... 9 => Q07A
43:
To continue improving Downtown Fayetteville, which would you most prefer?
Definitions: Downtown Fayetteville includes the region of Fayetteville bordered by
College Avenue and Arkansas Avenue on the east and west and Maple Street and Sixth
Street on the north and south.
rotation-> 6..............................................................................................
More housing units in & around downtown ........................................... I => Q6TX
More attractive buildings and streets ...................................................... 2 => Q6TX
More entertainment businesses and venues ............................................ 3 => Q6TX
More unique retail opportunities attracting shoppers ............................. 4 => Q6TX
Greater ease of access and parking......................................................... 5 => Q6TX
More office space................................................................................... 6 => Q6TX
Don't know.............................................................................................. 8 => Q07A
Refused................................................................................................... 9 => Q07A
hl6
44: Q06C
To improve South Fayetteville, which would you most prefer?
rotation-> 7..............................................................................................
Develop affordable single family housing, including condominiums .... I
Developnew parks................................................................................. 2
Improve existing parks........................................................................... 3
Redevelop industrial areas for non -industrial uses.................................4
Developsidewalks.................................................................................. 5
Improve South School Avenue............................................................... 6
Connect all residents to the city sewer system ........................................ 7
Don't know.............................................................................................. 8
Refused................................................................................................... 9
_> Q6 -TX
_> Q6TX
_> Q6TX
_> Q6TX
_> Q6TX
=> Q06H
=> Q6TX
_> Q07A
=> Q07A
12
Sizens' Survey Draft — Substantive Quest*
City of Fayetteville
Survey Research Center, University of Arkansas
June 3,2004
45:
Q06D
In order to
improve mobility and street
quality,
which would you most prefer?
Definition: Improve traffic flow may include improving conditions of streets, widening
the major streets that already exist, adding new streets, adding stop signs or stop lights
and/or adjusting speed limits to reduce travel time and congestion and to improve
safety.
rotation-> 4..............................................................................................
Develop more sidewalks......................................................................... I => Q6TX
Protect neighborhoods from traffic impacts ........................................... 3 => Q6TX
Develop improved public transportation................................................ 4 => Q6TX
Improve traffic flow ................................................................................ 5 => Q6TX
Don't know.............................................................................................. 8 => Q6TX
Refused................................................................................................... 9 => Q07A
46: Q06E
To enhance the beauty of Fayetteville, which would you most prefer?
Definitions: Strectscapes involve construction of enhancements to a street to improve
the overall appearance and make it more appealing (eg brick crosswalks like those on
Dickson Street). Gateways are entrances to a city from a major road or highway (eg
interchange on Interstate 540 at the Fayetteville Business District exit near the NW
Arkansas Mall.
rotation-> 7..............................................................................................
Improve appearances of major corridors such as College Avenue......... 1 => Q6TX
Preserve hillsides.................................................................................... 2 => Q6TX
Improve quality of parks throughout the city ......................................... 3 => Q6TX
Preserve trees.......................................................................................... 4 => Q6TX
Enforce codes such as less trash on streets and integrity of structures ... 5 => Q6TX
Create more attractive streetscapes and gateways or entrances .............. 6 => Q6TX
Enact a rental property inspection program ............................................ 7 => Q6TX
Don't know.............................................................................................. 8 => Q07A
Refused................................................................................................... 9 => Q07A
47:
Which section of College Avenue needs the most attention?
[Interviewer: Don't read "All of College Avenue needs improvement".l
[Use landmarks if needed: Mountain St.: Mountain Inn & Old Courthouse Maple:
Traffic light, Pizza Shop, Frame Shop Sycamore: Traffic light north of McDonald's
Rolling hills: Fiesta Square Shopping Center Zion Rd.: NWA Mall & Lowe'sj
Mountain to Maple Street....................................................................... 1
Maple to Sycamore Street....................................................................... 2
Sycamore Street to Rolling Hills Boulevard ........................................... 3
Rolling Hills Boulevard to Zion Road....................................................4
All of College Avenue needs improvement............................................5
Don't know.............................................................................................. 8
Refused................................................................................................... 9
Q06F
13
•tens' Survey Draft — Substantive Questio•
City of Fayetteville
Survey Research Center, University of Arkansas
June 3, 2004
48: Q06G
Which aspect of this section <> of College Avenue needs the most attention?
[Interviewer: If the R tries to choose more than one response
or says "all
of those" ask
them to choose the aspect that needs the most attention.
Definitions:
Landscape
improvements other than trees means weed removal, planting
bushes and
fowers, etc.]
rotation-> 5..............................................................................................
Planting more trees on the streets...........................................................1
=> Q6TX
Landscaping improvements other than trees ...........................................
2
=> Q6TX
Sidewalks................................................................................................
3
=> Q6TX
Crosswalks..............................................................................................
4
=> Q6TX
Center turn lane......................................................................................
5
=> Q6TX
Don't know..............................................................................................
8
=> Q07A
Refused...................................................................................................
9
=> Q07A
49:
Q06H
Which aspect of S. School Avenue needs the most attention?
[Interviewer: If the R tries to choose more than one response
or says "all
of those" ask
them to choose the aspect that needs the most attention.
Definitions: Landscape
improvements other than trees means weed removal, planting
hushes and
flowers. etc.]
rotation-> 5..............................................................................................
Planting more trees on the streets...........................................................
I
Landscaping improvements other than trees ...........................................
2
Sidewalks................................................................................................
3
Crosswalks..............................................................................................
4
Center turn lane......................................................................................
5
Don't know..............................................................................................
8
Refused...................................................................................................
9
50:
Q6TX
In order to address <QO6>, would you be willing to pay additional
taxes?
Yes..........................................................................................................
1
Maybe.....................................................................................................
2
No...........................................................................................................
3
Don't know..............................................................................................
8
Refused...................................................................................................
9
14
Ozens' Survey Draft — Substantive Questio.
City of Fayetteville
Survey Research Center, University of Arkansas
June 3.2004
51:
In the past few years, the City has started a process of revitalizing downtown
Fayetteville. Among other things. it has led a process of planning that has resulted in a
Downtown Master Plan. How satisfied are you with the planning process? Are you:
[Interviewer: Don't read "haven't heard of the plan". Examples of the revitalization
include the Convention Center, moving the library downtown, financing the rebuilding
of the Mountain Inn block, remodeling the old Courthouse, redesigning and improving
the gardens on the square and improving the Lights of the Ozarks Festival.[
Verysatisfied.......................................................................................... l
Satisfied.................................................................................................. 2
Neither satisfied nor dissatisfied............................................................. 3
Dissatisfied............................................................................................. 4
Verydissatisfied..................................................................................... 5
Haven't heard of the plan........................................................................ 6 => Q08
Don't know.............................................................................................. 8 => Q08
Refused................................................................................................... 9 => Q08
Q07A
52: Q07B
'ro what extent have you participated in the Downtown Master Planning process? Was
it to:
inversion -> 5
A great extent
Someextent............................................................................................ 2
Neither some or a small extent............................................................... 3
Smallextent............................................................................................ 4
Have not participated at all in the planning process ............................... 5
Don't know.............................................................................................. 8
Refused................................................................................................... 9
53:
f1i≥iksnpSt,ieeiIinpravernept.
In the past few years, the City rebuilt and repavcd Dickson Street, installed new
lighting, installed and repaired sidewalks, gutters and curbs, added handicap
accessibility features and added new street crossings, signage and landscaping. How
much were the changes worth doing:
Veryworth doing.................................................................................... 1
Worthdoing............................................................................................ 2
Neither worth doing nor wasteful........................................................... 3
Wasteful.................................................................................................. 4
Verywasteful.......................................................................................... 5
Don't know.............................................................................................. 8
Refused................................................................................................... 9
15
Sizens' Survey Draft — Substantive Questi�l*S
City of Fayetteville
Survey Research Center, University of Arkansas
June 3, 2004
54: Q09
screen [template 0] ->
O9_4
Fayetteville has initiated several new programs in the last few years. Please tell me
which of the following programs you are aware of?
Not aware of any of these programs
Yes.......................................................................................................... 1
No........................................................................................................... 2
Don't know.............................................................................................. 8
Refused................................................................................................... 9
56:
Q9_2
Street Improvements
Yes..........................................................................................................
1
No...........................................................................................................
2
Don't know..............................................................................................
8
Refused...................................................................................................
9
57:
Q9_3
New park programming
Yes..........................................................................................................
I
No...........................................................................................................
2
Don't know..............................................................................................
8
Refused...................................................................................................
9
16
•tens' Survey Draft — Substantive Questitl
City of Fayetteville
Survey Research Center. University of Arkansas
June 3,2004
60:
City progrnrn awareness...ra' • cy F.: i,`Gr.r..-.r h., :/4_ ;?•; ...:r
How effective has the anti -litter program been?
Very effective
Effective.................................................................................................
2
Neither effective nor ineffective.............................................................
3
Ineffective...............................................................................................
4
Veryineffective......................................................................................
5
Don't know..............................................................................................
8
Refused...................................................................................................
9
61:
has the street program changed the quality of your typical ride?
A lot smoother
Smoother.................................................................................................
2
The same as before.................................................................................
3
Rougher..................................................................................................
4
Alot rougher...........................................................................................
5
Don't know..............................................................................................
8
Refused...................................................................................................
9
62:
Flow has your use of Fayetteville's parks changed, if at all, as a result of the changes in
park programming? has your park use:
Increased a lot ......................................
Increased ..............................................
Stayed the same ...................................
Decreased ............................................
Decreased a lot .....................................
Don't know ...........................................
Refused................................................
63:
•x: �.. mss•::;
Cif_r'.pr grnmptiv•ne�.
Which of the following public safety services performs the best?
Police...................................................................................................... 1
Fire.......................................................................................................... 2
Ambulance.............................................................................................. 3
Don't know.............................................................................................. 8 => HOU
Refused................................................................................................... 9 => I IOU
Q09A
Q09C
Q09D
17
WtizensSurvey Draft — Substantive Questtiun
City of Fayetteville
Survey Research Center, University of Arkansas
June 3.2004
Q09E
City program awareness
_
Which of the following public safety services needs more attention?
elimination-> 3........................................................................................
scionQ09D...............................................................................................
Police......................................................................................................
I
Fire..........................................................................................................
2
Ambulance..............................................................................................
3
Don't know..............................................................................................
8
Refused...................................................................................................
9
65: HOU
LHou.sing tvpe.s _ _ _ iii
Now we're going to do something a bit different. For each of the following types of
housing in Fayetteville, please tell me if there arc too many. too few or if the number
of these housing units is just about right.
Clickto continue..................................................................................... I
66: Q1OA
Housing for first time buyers [Interviewer: if the R seems hesitant repeat, "Are there
too many, too few or just about the right amount of this type of housing".]
Toomany................................................................................................ I
TOOfew................................................................................................... 2
Just about the right amount..................................................................... 3
Don't know.............................................................................................. 8
Refused................................................................................................... 9
67: QIOB
Condominiums [Interviewer: if the R seems hesitant repeat, "Are there too many, too
few or just about the right amount of this type of housing". Definitions:
Condominiums are individually owned homes or apartments contained in a multi -unit
complex or on land owned commonly by all residents.]
Toomany................................................................................................ I
Toofew................................................................................................... 2
Just about the right amount..................................................................... 3
Don't know.............................................................................................. 8
Refused................................................................................................... 9
68: QIOC
Apartments [Interviewer: if the R seems hesitant repeat. "Are there too many, too few
or just about the right amount of this type of housing'.]
Toomany................................................................................................ I
Toofew................................................................................................... 2
Just about the right amount..................................................................... 3
Don't know.............................................................................................. 8
Refused................................................................................................... 9
Es
�zens' Survey Draft — Substantive Questio�
City of Fayetteville
Survey Research Center, University of Arkansas
June 3, 2004
69: Q10O
Single family homes (Interviewer: if the R seems hesitant repeat. "Arc there too many.
too few orjust about the right amount of this type of housing".)
Taimany................................................................................................ I
Taifew................................................................................................... 2
Just about the right amount..................................................................... 3
Don't know.............................................................................................. 8
Refused................................................................................................... 9
70: Q10E
Housing for older adults [Interviewer: if the R seems hesitant repeat, "Are there too
many. too few or just about the right amount of this type of housing"]
Toomany................................................................................................ 1
Toofew................................................................................................... 2
Just about the right amount..................................................................... 3
Don't know.............................................................................................. 8
Refused................................................................................................... 9
71: Q10F
Affordable housing [Interviewer: if the R seems hesitant repeat, "Are there too many,
too few or just about the right amount of this type of housing". Definitions: Affordable
housing is housing which costs no more than 30% of a household's annual income]
Toomany................................................................................................ 1
Toofew................................................................................................... 2
Just about the right amount..................................................................... 3
Don't know.............................................................................................. 8
Refused................................................................................................... 9
19
Sizens' Survey Draft — Substantive Questil
City of Fayetteville
Survey Research Center, University of Arkansas
June 3, 2004
72:
Switching gears, I'm about to ask you two questions where you can select all the
answers that apply. To start, when you want information from the city, how do you get
it? Do you obtain it through:
[Definitions: Personal Contact includes such activities as attending City Council
meetings, visiting with Council representatives, attending public meetings, visiting
City Hall and talking to neighbors, friends or relatives. Newspapers include the
Arkansas Democrat Gazette, the Morning News, the NWA Times, Fayetteville Free
Weekly and All About Town among others. Radio includes stations such as KUAF,
KKEG, KXNA and others. Government Access Channel (PEG) appears on COX
Channel 3 or Channel 18, depending on the subscriber's location in Fayetteville. Its
broadcasts include but aren't limited to: Fayetteville City Council Meetings.
Fayetteville City Planning Commission Meetings and Washington County Quorum
Court. Public Access Television appears on COX Channel 18. It's operated by
Community Access Television (CAT), a nonprofit organization under contract with the
city of Fayetteville. CAT's purpose is to provide a channel of free expression for every
citizen. The city of Fayetteville exercises no editorial control over CAT. Internet
includes going to the city website or to other websites. Inserts in utility bills are fliers
and handbills included in the utility bills mailed by the City. These inserts inform
citizens of changes in policy, suggest energy -saving techniques and other things.)
rotation-> 8..............................................................................................
Personal contact.................................................................................... 01
Newspapers........................................................................................... 02
Radio..................................................................................................... 0 3
Public access television (CAT)............................................................. 04
Government access channel.................................................................. 05
Other television stations....................................................................... 06
Internet.................................................................................................. 07
Inserts in utility bills............................................................................. 08
I don't seek information from the City .................................................. 09
Don't know............................................................................................ 98
Refused................................................................................................. 99
Q11
73: Q12
How do you communicate with the City? Again, please tell me all the answers that
apply. Do you:
rotation-> 7..............................................................................................
Attend City Council meetings.............................................................. 01
Visit with City Council representatives................................................ 02
Visit with other governmental representatives (eg mayor, city managers)03
..................................................................................................................
Communicate via telephone.................................................................
04
Communicate via letter.........................................................................
05
Communicate via e-mail.......................................................................
06
Communicate via the city website........................................................
07
Don't contact the city............................................................................
08
Don't know............................................................................................
98
Refused.................................................................................................
99
F3C
I.izens' Survey Draft — Substantive Questi
City of Fayetteville
Survey Research Center, University of Arkansas
June 3, 2004
74: Q13
Fayetteville has grown over the past two years. Would you say that Fayetteville's
growth has been:
Muchtoo slow........................................................................................ I
Somewhattoo slow.................................................................................
2
Theright amount....................................................................................
3
Somewhattoo fast..................................................................................
4
Muchtoo fast..........................................................................................
5
Don't know..............................................................................................
8
Refused...................................................................................................
9
75:
Q14
Fayetteville's business and retail growth has been:
Muchtoo slow........................................................................................
I
Somewhat too slow.................................................................................
2
Theright amount....................................................................................
3
Somewhattoo fast..................................................................................
4
Muchtoo fast..........................................................................................
5
Don't know..............................................................................................
8
Refused...................................................................................................
9
76:
Q15
Fayetteville's job growth has been:
Muchtoo slow........................................................................................
1
Somewhattoo slow.................................................................................
2
Theright amount....................................................................................
3
Somewhattoo fast..................................................................................
4
Muchtoo fast..........................................................................................
5
One of the above, but they're all minimum wage jobs ............................
6
Don't know..............................................................................................
8
Refused...................................................................................................
9
77:
MGR
Now we would like your opinions about some options for managing
growth. For each
question, please tell me whether you are very supportive, supportive,
neither supportive
nor unsupportive, unsupportive or very unsupportive of the option.
Clickto continue.....................................................................................
I
21
-...tizens' Survey Draft — Substantive Quest
City of Fayetteville
Survey Research Center, University of Arkansas
June 3, 20O4
78: Q16
Some citizens want the City to permit additional development within currently
developed areas and others want the City to permit development of current farmland on
the edges of the city. Which do you prefer. that the City promote quality development:
rotation-> 2..............................................................................................
Within existing neighborhoods consistent with neighborhood plans ......I
On current farmland consistent with city regulations ............................. 2
Neitherone............................................................................................. 3
Don't know.............................................................................................. 8
Refused................................................................................................... 9
79:
Q17
flow supportive or unsupportive are you of the City buying land to
preserve open or
green spaces? Are you:
Verysupportive......................................................................................
I
Supportive...............................................................................................
2
Neither supportive nor unsupportive......................................................
3
Unsupportive..........................................................................................
4
Veryunsupportive..................................................................................
5
Don't know..............................................................................................
8
Refused...................................................................................................
9
80:
Q18
How supportive or unsupportive are you for requiring City long-term
land use plans?
[Definitions: Long-term land use plans are plans for an area of land
that prepares for
growth and use of the land over a time span of decades.]
Verysupportive......................................................................................
I
Supportive...............................................................................................
2
Neither supportive nor unsupportive......................................................
3
Unsupportive..........................................................................................
4
Veryunsupportive..................................................................................
5
Dont know..............................................................................................
8
Refused...................................................................................................
9
81:
Q19
How supportive or unsupportive arc you for limiting funding for development to only
certain areas of the city?
Verysupportive......................................................................................
1
Supportive...............................................................................................
2
Neither supportive nor unsupportive......................................................
3
Unsupportive..........................................................................................
4
Veryunsupportive..................................................................................
5
Don't know..............................................................................................
8
Refused...................................................................................................
9
22
•zens' Survey Draft — Substantive Questiol
City of Fayetteville
Survey Research Center, University of Arkansas
June 3, 2004
82:
Currently 3/4 of a cent of Fayetteville's sales tax is used for sewer improvement. Do
you favor or oppose extending the existing 3/4 cent tax to make other infrastructural
improvements?
[Interviewer: If the tax is extended, citizens will not see an increase in their sales tax.
This will simply extend the duration of the tax to provide money for other
infrastructural improvements such as improving city water services and road
maintenance.)
Favor....................................................................................................... 1
Oppose.................................................................................................... 2
Unsure..................................................................................................... 3
Refused................................................................................................... 9
Q20
83:
Q21
The City needs to maintain a balanced budget. In order to maintain current city
services, which of the following methods do you prefer?
[Interviewer: A voter -approved purpose such as the library]
rotation-> 4..............................................................................................
A new special tax dedicated only for a voter -approved purpose ............ I
Funding the Library from the City's general fund and reducing
other city services
2
..................................................................................................................
No additional funding.............................................................................
3
Reduce city services...............................................................................
4
Don't know..............................................................................................
8
Refused...................................................................................................
9
84:
Q22
Do you favor or oppose spending additional tax dollars for street improvements?
Favor.......................................................................................................
I
Oppose....................................................................................................
2
Unsure.....................................................................................................
3
Refused...................................................................................................
9
85:
Q23
For which of the following would you be willing to pay an
extra $10.00 to $20.00 per
year in taxes?
rotation-> 4..............................................................................................
Instituting a smart growth plan for the area ............................................
t
Buying land for grcenspace that would not be developed ......................
2
Buying land to keep farmland from being developed .............................
3
Buyingland for parks.............................................................................4
Unwilling to pay any additional taxes ....................................................
5
Don't know..............................................................................................
8
Refused...................................................................................................
9
23
.zens' Survey Draft — Substantive Questit
City of Fayetteville
Survey Research Center, University of Arkansas
June 3, 2004
86:
:Safety - -
Is there any area of Fayetteville where you would be afraid to walk alone at night?
Yes.......................................................................................................... I
No........................................................................................................... 2 => Q26
Don't know.............................................................................................. 8 => Q26
Refused................................................................................................... 9 => Q26
1
87: Q25
88: Q26
Snjety - --._ — —
How about at home at night-- do you feel safe and secure, or not?
89: DEMO
Demographics ---- -- ----- - - ----- ---..--.
Were nearly done. I just need to ask you a few questions to make sure we've talked to
a wide variety of people from all over the city.
Clickto continue..................................................................................... t
90: TENU
How long have you lived in Fayetteville?
Less than one year.................................................................................. I
1 to 5 years.............................................................................................. 2
6 to 10 years............................................................................................ 3
11 to 20 years.......................................................................................... 4
More than 20 years, but not all my life ................................................... 5
Allof my life.......................................................................................... 6
Don't know.............................................................................................. 8
Refused................................................................................................... 9
91: STLV
temographics _- -
On what street do you live? -- --_._ .. .. ..
Enterstreet.............................................................................................. I O
Don't know.............................................................................................. 2
Refused................................................................................................... 3
24
.tens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center. University of Arkansas
June 3, 2004
92: CSST
What is the nearest cross street to your home?
Enterstreet.............................................................................................. 1 O
Don't know.............................................................................................. 8
Refused................................................................................................... 9
93: RESD
Which of these best describes your residence:
One family house detached from any other houses ................................ I
One family house attached to one or more houses .................................. 2
A building with two or more apartments ................................................ 3
Mobilehome........................................................................................... 4
Other....................................................................................................... 5 O
Don't know.............................................................................................. 8
Refused................................................................................................... 9
94: REAS
D g !u
What is the top reason you choose to live in Fayetteville? I have a list: [Interviewer: if
the R gives more than one reason, get the TOP reason.[
Closeto family...................................................................................... 01
Qualityof life........................................................................................ 02
Closeto work........................................................................................ 03
Closeto the U of A............................................................................... 04
Schoolquality.......................................................................................
05
Theweather..........................................................................................
06
High value for the tax dollar.................................................................
07
Recreation opportunities.......................................................................
08
Bornhere..............................................................................................
09
Allof the above....................................................................................
10
Other.....................................................................................................
11 O
Don't know............................................................................................
98
Refused.................................................................................................
99
25
WizensSurvey Draft - Substantive Questilo
City of Fayetteville
Survey Research Center, University of Arkansas
June 3,2004
95: WORK
Deniogrnphtcs :..'.,,:;,.. tsf�'4`tJ)! 1Lfn•+S?li "L,"`%` ,'�f�;i_4:fb
Which of the following best describes you? Are you:
[Interviewer: If the R gives you two answers, ask them which BEST describes them
Working full-time (35 hours a week or more) ......................................
01
Workingpart-time................................................................................
02
Lookingfor work..................................................................................
03
Student, not working.............................................................................
04
Student, working part-time...................................................................
05
Student, working full-time ....................................................................
06
A full-time homemaker.........................................................................
07
Retired and work part or full -time ........................................................
08
Retired and don't work..........................................................................
09
Other.....................................................................................................
10 O
Don't know............................................................................................
98
Refused.................................................................................................
99
96:
How long, on average, does it take you to get to work (school) one way?
One quarter hour or less (15 minutes or less) .......................................
Ol
Half hour (30 minutes)..........................................................................
02
Three quarters hour (45 minutes)..........................................................
03
One hour (60 minutes)..........................................................................
04
Hour and I5 minutes (75 minutes).......................................................
05
Hour and a half (90 minutes)................................................................
06
Hour and three-quarters (105 minutes) .................................................
07
Two hours (120 minutes)......................................................................
08
Two and a quarter hours or more (135 minutes or more) .....................
09
Don't know............................................................................................
98
Refused.................................................................................................
99
CONG
97: HISP
' eS'rQ8��2h�as
Are you Spanish, Hispanic or Latino?
(Definitions: Spanish, Hispanic or Latino describes people of Cuban, Mexican, Puerto
Rican, South or Central American or other Spanish culture or origin, regardless of race
(US Census Bureau definition).]
Yes..........................................................................................................
I
No........................................................................................................... 2
Don't know.............................................................................................. 8
Refused................................................................................................... 9
26
ezens' Survey Draft — Substantive QuestioW
City of Fayetteville
Survey Research Center. University of Arkansas
June 3, 2004
98:
Demographics __ _ _ ___ __I
What is your race?
White...................................................................................................... I
99:
j19ernographics _ _ _ _
What is the highest degree or level of school you have completed?
12th grade or less, no diploma................................................................ I
High school graduate or GED................................................................. 2
Some college, no degree......................................................................... 3
Associate degree (eg AA, AS. vocational school, certificate program).. 4
Bachelor's degree (eg BA. BS, AB) ........................................................ 5
Graduate or professional degree............................................................. 6
Don't know.............................................................................................. 8
Refused................................................................................................... 9
100:
Demographics _ _ _
In 2004, you remember that John Kerry ran for president on the Democratic ticket
against George W. Bush for the Republicans. Do you remember for sure whether or
not you voted in that election?
Yes, respondent voted in the last presidential election ........................... I
No. respondent didn't vote in the last presidential election ..................... 2
Don't know.............................................................................................. 8
Refused................................................................................................... 9
101:
;Demographics __ __ -_ _ --- _____ __ ____
In what year were you born?
Enteryear..................................................................................................
Don't know........................................................................................ 1898
Refused............................................................................................. 1899
RACE
EDUC
VOTE
BYEAR
27
.1zens' Survey Draft - Substantive Questio
City of Fayetteville
Survey Research Center, University of Arkansas
June 3, 2004
102: INCO
Demographics --
How much do you anticipate your household's total income before taxes will be in
2005?
[Interviewer: if the R asks why we need this information, explain that it is only to
assure that we spoke to a sufficient number of people of different backgrounds.]
Lessthan 515.000................................................................................... I
$15,001 to $25.000................................................................................. 2
$25.001 to $35,000................................................................................. 3
$35,001 to $50,000................................................................................. 4
$50.001 to $75,000................................................................................. 5
$75.001 ti $100,000................................................................................ 6
Morethan $ 100.000................................................................................ 7
Don't know.............................................................................................. 8
Refused................................................................................................... 9
:
SCity of Fayetteville •
Staff Review Form
City Council Agenda Items �f,
Contracts // 2oo
City Council Meeting Date
Kevin Springer Budget & Research Finance & Internal Services
Submitted By Division Department
Action Required:
,oposal from the Survey Research Center (SRC) at the University of Arkansas for the development an(
of a Citizen's Survey. The cost of the proposal is $29,312.05 with a not -to -exceed cost of $30,000.00.
$29,312.05 (NTE $30,000.00)
Cost of this request
25,000.00
Category/Project Budget (2005)
Services & Charges
Program Category / Project Name
1010.6600.5315.00 $ - Miscellaneous Program
Account Number Funds Used to Date Program / Project Category Name
$ 25,000.00 General
Project Number Remaining Balance Fund Name
Budgeted Item OX Budget Adjustment Attached �X
Previous Ordinance or Resolution # 71-03
Original Contract Date:
Department Director Date
Original Contract Number:
D.Q M.✓t ^_— 'L Z of Received in City Clerk's Office
Ci ttome Date d
G-23-�S
>rt„�,r,.o �u 2N 41AaL .k Dwrt.
4Received in Mayor's Office �6
Mayo Date
Citizens' Survey Draft Substantive Questioner
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005
9: Qt11
Let's start with your assessment of Fayetteville. Ilow would you rate F;rycnevillc as a
place to live?
I0: Q2A
Wilt which one of the following city services are you most satisfied? Interviewer:
Read the whole list.
Definitions: Public Safety Services include Animal Control, the Police and 17ire
Departments, bicycle patrol, the Crime Prevention Unit and the School Resource
officers. These services help to ensure that the citizens of Favcueville can live safely.
Utilities................................................................._.. 01
Public Safety Services . .......... 02
Transportation ..... ...... ... 03
Streets .. .. . _...... ai I Ohd Question
Parks and Recreation Services .............._... .......... 05
.........................
Infonnation Programs .....................
Other......................................... ...
......
_............. .. ................. 07 O
.....
Don't know ................................ ........ 98
Refused.... ...._ .... 99
11: --_ Q2I3
Here is a second list of city services. With which one of these arc you most satisfied?
Inlcrvicwer: Read the whole list.
Definitions: Downtown Favcueville includes the region of Paveucville bordered by
College Avenue and Arkansas Avenue on the cast and west and Maple Street and Sixth
Street on the north and south.
Fayetteville Public Library ......._.......
.. .._. 01
...................................
Growth and Development ....................... ......_. 02
Surface and Ground water
03 w low 1�ayUICV1IIt >" -?�� ' ' 04 - O1d Question
C. ... r s . e
( u11Avunue, Developmc;nt _;_, .: .. OS
.__ .. ..
I lousing...... .... . 06
A Clean and Gran City.......................................07... .......
Other........ _ ..........._. .. ... 08
Don't know ......
93
Refused ............. .... .........._ .......... 99
• 0
Citizens' Survey l)raii - Substantive Questions
City of Fayetteville
Survey Research Center, university of Arkansas
July 7, 2005
12:
Q03
Which one of the following city services do you think nerds the most
improvement?
Definitions: Public Safety Services include Animal Control, the
Police
and Fire
Departments, bicycle patrol, the Crime Prevention Unit and the
School
Resource.
officers. these services help to ensure that the citizens of Faycneville
can live safely.
Utilities_...._......................................................................_.................
01
=> Q(33A
Public Safety Services ... .... ... ..........
'transportation
02
=> Q0313 "-
.. ... .._. .... ...........03
=> Q03C
LOId Qun
estio
Streets.. .... ... .. ..... .,._ ....................04
=>Q03D -
Parks and Recreal ion Services ......................._..........__..........._....
05
=> Q031:
Information I'rograms................._...................___.............................
06
=> Q03P
Other ............................=>
07 O
Q3TX
Don't know ........................ _........ _............ _.......... _...........................
98
_> Q04
............................................. .
Refused........... ........_............_...._.....
99
=> Q04
13:
What aspect of utilities needs the most auenlion?
Garbage collection
Recycling...._..............._.................._..................._......... ._..... 2
Water and sewer maintenance services ....._ _....... 3
............................
Meter reading and utility billing services.....................................'I
All of the above aspects of utilities.................................................5
Other......................................................_........._............................6 O
Don't know .....................
Refused.......................................................................................
Q03A
Q3TX
Q3TX
_> Q3TX
_> Q3TX f Old Question
=> Q3TX L
=> Q3TX
_> Q04 Subset Question
> Q04
14: Q03B
What aspect of public safely services needs the most attention?
Police..............._.................._.................................................._....
I
=>
QYI'X
Fire..........._................................... ............
.................................
. ........ 2
->
Q3TX
Animalcontrol........................................................................................
3
=>
Q3TX
Ambulance................................................_..........._....... _................4
=>
Q3TX
Old Question
Disaster preparedness............................................................................
5
=>
Q3TX
All of the above aspects of public safety services................................6
=>
Q3TX
Other....... _.........................._................_................... ..................
Don't know
7 O
=>
Q3TX
Subset Question
..............._......_..........................._..................._.......__..8
=>Q04
Refused.................................................................... _......................
_. 9
->
Q04
N
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005
15:
What aspect of Ir nsporlalion needs the most attention?
Ease of car travel in the city ............
.................... ..........................
.....
Ozark Regional Transi t/I'uhl is transportation ...................................2
Razorback Transit..... ....... ....... -
......................................... ..........
Aber native ransportal ion such as bicycling and walking ...................'1
All of the above aspects of transportation .......................................... 5
Other..._......__........ . ..... 6 O
................................................................
Dori t know ...................
.... ..........
................................................... .
Refused ................ _.....
.............. . rJ
..........................................
Q03C
Q3TX
Q3TX
Q3TX Old Question
Q3TX
=> Q3TX
> Q31X L I Subset Question
Q04
> Q04
16:
Q031)
What aspect of streets needs the most :nlent ion?
Street maintenance ............................ .... .
....... ._ I -> Q3TX ,.
..................................
Cleanliness of streets ............. ....................... 2 => Q3TX
Street repair ... ....... 3 —> Q3
Sidewalk maintenance.. ._ t->Q3TX. 1 Old Question
Sidewalk accessibility, such as cut -away curbs ..............................S -> Q3TX
All of the above aspects of streets ......... .................. 6 => Q3TX
Other .._...... ....... 7 O => Q3TX
Don u know Subset Quesllon
Refused........ ..................... 9 -> Q04
17:
Q03E
What aspect of parks and recreation services nerds the most attention?
Definitions: Trails pass through corridors of undeveloped land in a city that connect
elements of the community such as parks, schools. neighborhoods and shopping
centers while offering safe movement to pedestrians. Typically paved and at least 10
feel wide, trails differ from sidewalks in that they pass through more natural settings
and don't typically follow the path of traffic.
Development of new parks.._ ........................................... Q3TX
Park maintenance..........................._......................... . 02 > Q3TX
Improvement to existing parks .............................. .. ...
....
.... ...... 03 -> Q3TX Lola Question
.......
Recreational facilities ......................_....... .........._ 05 -> Q3TX
..................... .._
Recreation for youth .................. ...._............. 06 => Q3TX
................................. .
Recreation for adults........ ....................... 07 -> Q3TX Subset
................................... ) .. Question
Concerts in city parts ...._.......... _...... 08 => Q3TX
...........................................
Lights of the Ozarks ....................... . 09 —> Q3TX
All of the above aspects of parks and recreation services ..................... 10 > Q3TX
Other..........................
............... Dont know ............
..... .. _.. 98 => Q04
......................... ................................... .
Kefused.........................
...... ...... 99 => Q(M
...........................................
. ......
3
• � r i
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005
18:
What aspect of information programs needs the most attention?
Definitions: Goveinnenl Access Channel (PEG) appears on COX Channel 16. Its
broadcasts include but aren't limited to: Fayetteville City Council Meetings,
Fayetteville City Planning Commission Meetings and Washington County Quorum
Court. Public Access "Television appears on COX Channel 18. II's operated by
Community Access Television (CAT), a nonprofit organization under contract with the
city of Fayetteville. CAT's purpose is to provide a channel of free expression for every
citizen. The city of Fayetteville exercises no editorial control over CAT.
Q03F
Oltl Question
Public Access television (CAT)---....... ........_................................
I
=>
Q3TX
Subset Question
Government Access Channel ........................ ..........................
. ..... 2
=>
03 .X
City's information system for resolving complaints ........................3
=>
Q3TX
Citywebsite..................................._................._.....................
=>
Q3TX
All of the above aspects of information programs............................5
=>
Q3TX
Other........................................................._........... .......................
6 O
—>
Q3TX ,.
Donit know _.._.............
Q0
Refused........................... _.._...........................................................
9
=>
Q04
19: Q3TX
In order to address <Q03>, would you be willing to pay additional taxes?
Yes..................................... _......... _..............._...............................
Maybe......_ ....................... _........__..._...................................... ... 2
No .................................................. ....... 3 Old Question
................................................
Don't know............_............_........._.......................................... 8
Refused................................................................................................ 9
20:
Here is another list of city services. Which of these do you think needs the most
improvement?
Definitions: Downtown Fayetteville includes the region of Fayetteville bordered by
College Avenue and Arkansas Avenue on the east and west and Maple Street and Sixth
Street on the north and south.
[I 1
Fayetteville Public Library ...............................................................01
=>
Q04A
Growth and Development ........................................
................_ 02
=>
Q0413
Surface and Ground water ........._..............................
_...... ................ 03
->
Q04C
Downtown Fayetteville..............._...............................................
M
=>
Q04Ci
Old Question
College Avenue Development._.....................................................
05
=>
Q0411
lousing..............................................................................._..........._
06
=>
Q041:
A Clean anti Green City ........................
_
..........._............_07
- >
Q04F
Other................................................._..... ....................................
..... 08 O
=>
Q4TX
Don't know .. .............................................................................
. ... 98
=>
Q05
Refused.__ .............................._ .......... ..........................
............99
=>
Q05
4
Citizens' Survey Draft — Substantive Questions
City of Fayell evil
lc
Survey Research Center. University of Arkansas
July 7, 2005
21:
Q04A
What aspect of the Fayetteville Public I.ihr ary needs the most auention?
Ilours open .................... ....
01
=>
Qq'PX
Books available ....._.
02
>
Q4"I'X
Audiovisual items available (cg videos, DVDs. CDs, :nadiobooks) .....
03
—>
QITFX
Computer resources available..... ... ... ...... ....
............................. ...
04
=>
Q4 FX
Childress and teen programs and services ......................................
05
->
Q4"I7(
Old Question
Adult programs and services ........_... ......
..............................
06
=>
Q4TX
Availability of branch libraries ........................
07
............................. ..._
All of the above aspects of the Fayetteville Public Library .............
08
=>
->
Q4TX
Q4TX
Subset Question
Other........................_........................
.....
.................................
Don't know
. 09 O
=>
QTfX
.............. ........
Refused
98
->
Q05
..... ........ ..
.. 99
=>
Q05
22:
What aspect of growth and develops col needs the most attention'
Q04B 9.
Slricici development standards
..................................................I ......
.................................
Lower development standards.......... ................................
... I
2
=>
Q4TX
Limiting growth
. ............
=>
Q4TX
.........................
...... ......................................
Promoting growth ......_......
... ..... 3
->
Q4TX
More environmental protection
4
.. `
->
Q4TX
4Tld
Question
........_...................
Less environmental protection..........
........................ 5
... .... 6
=>
=>
Q4TX
Q4TX
Other....._...
......
Uai t know .....
...... .......
- ->
Q4TX
Subset Question
Refused l
............. 8_>
Q05
......................
.......... 9
.>
Q05
23:
Q04C
What aspect of ground and surface water needs the most auention?
=> Q4TX
_> Q4TX
=> Q4TX
=> Q4TX Old Question
_> Q4T'X
=> Q0Q05 Subset Question
5
I i
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005
25:
What aspect of housing needs the most attention?
Promote affordable housing
Codeenforcement..........................................................._................_ 2
Publichousing._.................................................................... _.............. 3
funding for safety or handicap accessibility.....................................4
All of the above aspects of housing ......._..................._........................ 5
Other...._ ............_ ........................._. .............__ _............ ........... 6 O
Don't know ........................ _................................ _......... _................ 8
Refused......................_.............._....................._........................ _........ 9
Q04E
-> Q4TX
_> Q4TX
' Q4TX Old Question
Q4TX
> Q4TX
=> Q41 X Subset Question
> Q05
> Q05
26: Q04F
\Vhat aspect of a clean and green city needs the most attention? [Definitions: Code
Enforcement examples include enforcing city building codes dealing with issues such
as abandoned hones and cars, trash, weeds and debris.)
hillside preservation .................................................... _..._._...........
01
—>
Q4TX
Tree planting and landscaping _ ..............................................
_............ 02
=>
Q4TX
Litter pick-up and cleanliness of streets .....................................
_.._.... 03
—>
Q4TX
Removal of power lines from street frontage .._ .............._.................
04
.->
Q4TX
Stronger codes _........._..... ...................................................
....... 05
=>
Q4TX
Old Question
Improved code enforcement........................._....._...._............._......
06
—>
Q4TX
All of the above aspects of a clean and green city..............................07
->
Q4TX
Other......................................................................... ........._...._
....
08 O
->
Q4TX
Subset Question
Don't know...................._.............................._................................
98
^>
Q0S
Refused............................................................................................
99
=>
Q05
27:
To continue improving Downtown Fayetteville which would you most prefer?
Definitions: Downtown Fayetteville includes the region of Fayetteville bordered by
College Avenue and Arkansas Aveoue on the cast and west and Maple Street and Sixth
Street on the north and south.
More housing units in & around downtown...........................................I
->
Q4TX
More attractive buildings and streets..................................................2
=>
Q4TX
More entertainment businesses and venues ..............................
_......... 3
->
Q4TX
More unique retail opportunities attracting shoppets .........................4
=>
Q4TX
New Question
Greater ease of access and parking............_...................................._.....
5
->
Q4TX
Moreoffice space......................................_..........._............................
6
->
Q4TX
Don't know ..._......................................_............................................
8
>
Q05
Subset Question
Refused..................__.....................................................................
9
=>
Q05
6
Citizens' Survey Draft - Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005
28:
Q0411
Which section of College Avenue needs the most attention?
Interviewer. Don't read "All of College Avenue needs improvement". Use landmarks
if needed: Mountain. Si.: Mountain Inn & Old Courthouse Maple: Papa John's Pizza
Svcarnore: lraffc light north of McDonald's Rolling Hills: Fiesta Square Shopping
Center Zion Rd. NWA Mall & Lowe's
Mountain to Maple Street ..................................................... I
Maple to Sycamore Street........
2
Sycamore Street to Rolling Hills Boulevard...
New Question
Rolling hills Boulevard to Zion Road 4
Al! of College Avenue needs improvement....._...... .. g
Don't know ......_..._....... ..... 3
Subscl Question
...................... .
Refused_.......................... 9
29:
Q041 '
Which aspect of the <Q0411> section of College Avenue needs the most attention?
Interviewer If the R tries to choose more than one response or says "all of those" ask
them in choose the aspect that needs the most attention.
Definitions: Landscape improvements other than trees means weed removal, planting
bushes and flowers, etc.
Planting more trees on the streets ..... .... ........ .
....... ..... .........................
Landscaping improvements other that; veer......._..... _.._....................... 2
Sidewalks.. . ...
3 I
Crosswalks.. 4 New Question
,l o 't know
i, aCinlcrscLuori; "a._1. ,...�. V`._`."`-
Don't kn......................... .. ft
..........................................................
Refused.._ ................... ...... 9 Subset Question
30:
Q4TX
In order to address <Q04> would you he willing to pay additional taxes?
Yes............................................. _...........
Maybe................ ............. 2
Old Question
3
Don't know .._........_........... .... 8
........................................................ .
Refused...............................
... ...... 9
............................................ ....
7
Citizens' Survey Dra1i — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005
31: Q115
Okay, let's look at a slightly different subject. Of the following goals for the City of
Fayetteville, which is the most important to you? Is it
Definitions: Downtown Fayetteville includes the region of Fayetteville bordered by
College Avenue and Arkansas Avenue on the cast and west and Maple Street and Sixth
Street on the north and south.
Planned and managed growth ....................................................... I _>
Old Question
- .--...
Improved mobility and street quality .....................................................
5
5
-scnYQ05
->
Q0SD
Abeautiful city- clean and green..................._..........................._..........
6
—>
Q05E
Don't know........................................__.............................................
8
->
Q07A
Refused.._._....._ .............._............................. ........................ ......
9
->
Q07A
32:
Q05A
Which method of managing growth would you most prefer?
Quality development within existing neighborhoods consistent
withneighborhood plans ............................................................I ..............................................
I
=>
Q5TX
Develop affordable housing ................._............ .......................
2
—>
QSTX
Upgrade infrastructure such as streets and utilities in older parts of
Fayetteville..._ ........ ......_................................................................
3
=>
Q5TX
Old Question
Growth paying for growth- continued use of fees on new
construction to pay for needed infrastructure ..._ .................................
4
—>
QSTX
New planning standards and/or regulations to support alternative
Subset Question
development..............................................................._...._..............
5
=>
QSfX
Don't know......_...................................................................................
8
=>
Q06
Refused......................._................ ........................... ................_......
9
=>
Q06
33:
To continue improving Downtown Fayetteville, which would you most prefer?
Definitions: Downtown Fayetteville includes the region of Fayetteville bordered by
College Avenue and Arkansas Avenue on the cast and west and Maple Street and Sixth
Street on the north and south.
Q05B
More housing units in & around downtown.__........................................I
=>
QSTX
More attractive buildings and streets...................................................2
=>
QSTX
More enterainmenl businesses and venues.......................................3
=>
Q5TX
More unique retail opportunities attracting shoppers ...... _.............
...... 4
=>
Q5TX New Question
Greater case of access and parking................................................S
............................
5
=>
Q5TX
More office space ._.................
.......... 6
=>
Q5TX
Don't know ......
.... 8
=>
Q06
Refused .......... . .....
....... 9
—>
Q06 Subset Question
rj
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Ccntcr, University of Arkansas
July 7, 2005
34:
l u improve South I'ayctteville, which would you most prefer?
Qo5C
Develop affordable single family housing, including condominiums.._
I
=>
QSfX
Develop new parks
.........................._......
a
Q5TX
Improve existing parks .........................................................3
.................................. .........
.. 3
=>
Q5TX
Redevelop mdusiria l areas for non industrial uses ...... ....._
4
=>
QSfX
Develop sidewalks
5
=>
fX
Old Question
ch ol'�'veni ce :1 ._,:. �,
6
- ; j
Don't know
�?lJ0511
............
Refused ......_ .__.._
_
>
Subset Question
..... .......................
9
Q06
35: Q05D
In order to improve mobility and street qua lily, which would you nrosl prefer?
Definition: Improve Irat fic flow may include improving conditions of sweels, widening
the major streets that already exist, adding new streets, adding stop signs or stop lights
and/or adjusting speed limits to reduce travel lime and congestion and 10 improve
safety.
Develop more sidewalks ..................... - t > QSTX Old Question Protect neighborhoods from traffic impacts........... _ 3 => Q5TX
................... .._
Develop improved public transportation ................... .............. 4 => QSTX
Improvetraffic flow ................. . ............................_.............._..._ 5 —> Q5TX
Don't know .... .........,.. 8 => Q06 Subset Question
....................................... ......................
Refused.._......_..................................... .......... 9 => Q06
36:
To enhance the beauty of Fayetteville, which would you most prefer?
Definitions: Streetscapes involve construction of enhancements to a street to improve
the overall appearance and make it more appealing (eg brick crosswalks like those on
Dickson Street). Gateways are entrances to a city from a major road or highway (eg
interchange on Interstate 540 at the Fayetteville Business District exit near the NW
Arkansas Mall.
Q05E
Improve appearances of major corridors such as College Avenue ....._.. I => QSfX
Preserve hillsides ............................... - Q
Improve quality of parks throughout the city ........ _............._............_.. 3 -�>
Q5T,X Old Question
Preserve aces....... -> QSfX
Enforce codes such as less trash on streets and integrity of structures... 5 -> Q5TX
Create more attractive streetscapes and gateways or entrances...........6 -> Q5'I;X Subset Question
Enact a rental property inspection program...._ .................................... 7 => QSfX
Don't know ....................
... ............. 8 -> Q06
............................. .........
Refused.................................... ............. 9 -> Q06
........................................ .
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005
37:
Which section of College Avenue needs the most attention?
Interviewer: Don't read "All of College Avenue needs improvement". Use landmarks
if needed: Mountain Si. Mountain Inn & Old Courthouse Maple: Traffic light, pizza
shop, flame shop Sycamore: Traffic light north of McDonald's Rolling Ii ills: Fiesta
Square Shopping Center Zion Rd.: N\VA Mall & Lowe's
Mountain to Maple Street
Maple to Sycamore Slreet.__..___............._......._............................. 2
Sycamore Street to Rolling Hills Boulevard...............................3
Rolling Hills Boulevard to Zion Road........................................4
All of College Avenue needs improvement........._ ...................._.... 5
Don't know ...................................................
Refused......................_......................................._..................._..... 9
Q05 F
New Question
Subset Question
38:
QOSG
Which aspect of the <Q05F> section of College Avenue needs
the most
at tenliun?
Interviewer: If the R tries to choose more than one response or
says "all
of those"
ask
them to choose the aspect that needs the most attention.
Definitions: Landscape improvements other than trees means
weed removal, planting
hushes and flowers, etc.
Planting more trees on the streets......................................................I
=>
Q5TX
Landscaping improvements other than trees...._ ................................_...
2
_>
Q5TX
Sidewalks.....-................................................. ................_..........
3
=>
Q5.1 -X
Crosswalks ..............................
_ . 4
=>
57-X
New Question
-fIh cnir rn tan v 'ntc
r S
...,.._
Don't know...........................................................................................
-_
R
=>
Q06
Refused ................._...........
..... 9
->
Q06
Subset Question
39:
\Vhich aspect of S. School Avenue needs the most attention?
Interviewer: If the R tries to choose more than one response or says "ell of those" ask
them to choose the aspect that needs the most attention.
1)cfnnitions: Landscape improvements other than trees means weed removal, planting
bushes and flowers, etc.
Planting more trees on the sheets ................................................
.......
........ .............
...
Landscaping improvements other than trees .....__................ _................ 2
Q0511
10
• r
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005
Sidewalks...............................................................
Crosswalks ..
the center turn Lure at out rsuaions ... 5
Don't know _._..................
.....
..................._.__....................... 8
.....
Refused........._..................... .. 9
Yew Question
Subset Question
40: QSI'X
In order to address <Q05>, would you he willing to pay additional taxes?
41:
Q06
Oh the remaining goals for the City of Fayetteville, which is the most important to you?
Definitions: Downtown Fayetteville includes the region of Fayetteville bordered by
College Avenue and Arkansas Avenue on the cast and west and Maple Street and Sixth
Street on the north and south.
Matured and managed growth ........... ..
'-- -
Old Question
Improved mobility and street quality..... . .... 5 => Q06D
............................ ...........
Abeautiful city- clean and green....................................................6 => Q06l:
Don'I know ........... 8 -Q07A
...................................................... >
Refused........................................... Q07A
42:
Q06A
Which nrcthod of managing growth would you most prefer?
Quality development within existing neighborhoods consistent with
neighborhood plans..... _................
Develop affordable housing ......................
Upgrade infrnstnrcture such as streets and utilities in older parts of
Fayetteville...................... ......................... 3
...........................................
Growth paying for growth- continued use of fees on new construction
to pay for needed infrastructure ................._..... ......... q
New planning standards and/or regulations 10 support alternative
development................................ ......................................... . ........
Don't know ...............................
.........................
.
Refused ...................
...................................
...............9
..........................
-> Q6'"
> Q6TX
=> Q(Old Question
Q61'X
> O6ThSubset Question
> Q07A
> Q07A
r 0
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research ('enter, University of Arkansas
July 7, 2005
43:
Jo continue improving Downtown Fayetteville, which world you most prefer?
Definitions: Downtown l'ayc uevillc includes the region of Fayetteville bordered by
College Avenue and Arkansas Avenue on the cast and west and Maple Street and Sixth
Street on the north and south.
Q06B
More housing units in & around downtown ............................I
_ __............
I
=>
Q6TX
More attractive buildings and streets ............................._...............
2
=>
Q6TX
More entertainment businesses and veues... ...
......_.. 3
—>
Q6rX
More unique retail opportunities attracting shoppers ....
........... 4
=>
Q6TX
New Question
Greater ease of access and parking ........ .... ...
_._...... 5
=>
Q61X
Moreoffice space........................___........................._.....................
6
_>
Qfi1'X
Don't know .....
Refused ......... ..... ...... __. .......
9
—>
Q07A
Subset Question
.............
44: Q(16C
To improve South Fayeucvillc., which would you most prefer?
Develop affordable single family housing, including condominiums....
I
=>
Q6'1;X
Developnew parks ................................................ _..........................
2
=>
Q6TX
Improve existing parks .. ........ ...... ... ........
3
=>
Q6TX
Redevelop industrial areas for non industrial uses ... ......._
4
->
Q6TX Old Question
Develop sidewalks ... ...... _ ........ ......_.....
5>
Q6TX
1 l I 1 I n
Don't know...--......_....._......................................................�.............. 8 => Q6TX Subset Question
Refused........................_................................_.........I...................._....... 9 -> Q07A
45: Q06D
In order to improve mobility and street quality, which would you most prefer?
Definition: Improve traffic flow may include improving conditions of streets, widening
the major streets that already exist, adding new streets, adding stop signs or stop lights
and/or adjusting speed limits to reduce travel lime and congestion and to improve
safety.
Develop more sidewalks ................................................. _......................
I
->
Q6fX
Protect neighborhoods from traffic impacts ..................
........... 3
->
Q6TX Old Question
Develop improved public transportation ......_ .................................._....
4
->
Q6TX
Improvetraffic flow.......................................................................
5
->
Q6TX
Dori t know ........................... ................ ...........................
............ 8
=>
Q6TX Subset Question
Refused...................................................................
9
- >
Q 07A
46: Q06E
"1'o enhance the beauty of Fayetteville, which would you most prefer?
Definitions: Strectscapcs involve corr.Mruction of enhancements to a street to improve
the overall appearance and make it more appealing (eg brick crosswalks like those on
Dickson Street). Gateways are entrances lo a city from a major road or highway (eg
12
i •
Citizens' Survey Draft Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005
interchange on Interstate 540 at the Fa ye lteville Business Dish ict exit near the NW
Arkansas Mall.
Improve appearances of major corridors such as College Avenue _...._. I —> Q(i fX
ON Question Preserve hillsides .............. ... 2 — > Q6TX
Improve quality of parks Ihoughout the city . ... ... 3-> Q6TX
Preserve frees .... _
... .... ...._..4 —> Q6TX
Enforce codes such as less hash on streets and integrity of srntctures . 5 —> Q6TX
CSubSet Question
Create more attractive shectscapes and gateways or entnmces............_ 6 => Q6TX
Enact a rental property inspection program ..................... . .__........ 7 => Q6TX
Don't know ......................_.._......_... Q07A
Refused....................._.... ........__.. 9 => Q07A
............................................. .....
47:
Which section of College Avenue needs the most attention?
Interviewer: Don't read "All of College Avenue needs improvement". Use landmarks
if needed: Mountain Si.: Mountain Inn & Old Courthouse Maple: Traffic light, Pizza
Shop, Frame Shop Sycamore: Traffic light north of McDonald's Rolling II ills: Fiesta
Square Shopping Center Zion Rd.: NWA Mall & Lowe's
Mountain to Maple Street .........._......... .......................................
Maple to Sycamore Street ....._....._ ..... 2
......................................
Sycamore Street to Rolling Hills Boulevard .................. ................. .3
Rolling Hills Boulevard l0 Zion Road ...........
Allof College Avenue needs improvement ................_ . _... 5 Don't know ............................................................. .....................
Refused......................... _.............................................................
Q06F
New Question
Subset Question
48:
Q06G
Which aspect of the <Q06F> section of College Avenue needs the most attention?
Interviewer: If the R tries to choose more than one response or says "all of those" ask
them to choose the aspect that needs the most attention.
Definitions: Landscape improvements other than trees means weed removal, planting
bushes and flowers, etc.
Planting more trees on the streets .. .. ... ................ I
............................
Landscaping improvements other than Iees.....................................2
Sidewalks..............._........_........................ 3
......................................
Crosswalks....... _......................_.................................................. 4
The center turn lane at intersections.._._....
Don't know ................................................ . 8
...................................
Refihsed....._......._............... o
...................................
_> Q6TX
_> Q6TX New Question
> Q6fX
> Q6TX
> Q6TX 00Th Question
=> Q07A
13
0
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center. University of Arkansas
July 7, 2005
49: Q0611
Which aspect of S. School Avenue needs the most attention?
Interviewer: If the R tries
to choose
more than one response or
says "all of those" ask
them to choose the aspect
that needs
the most attention.
Definitions: Landscape improvements other than trees means weed removal, planting
bushes and flowers, etc.
Planting more trees on the streets ......................................... I
Landscaping improvements other than vets ...... 2
Crosswalks.... 4 New Question
The center turn lane at intersections .__. . ....................... 5
Don't know ............... _......... _...................... _................... _.........
Refused............._....................................._.............................._.......9 Subset Question
50: Q6TX
In order to address <Q06>, would you be willing to pay additional taxes?
Yes.............................. _..................._............................................... 1
Maybe .... ..... 2 Old Question
No........................... .... ...... .._ ............................3 _
Don't know ............................._.................................................
Refused..............._............................._......................................_.... 9
51: Q07A
ar n
In the past few years, the Cily has started a process of revitalizing downtown
Fayetteville. Among other things, it has led a process of planning that has resulted in a
Downtown Master Plan. How satisfied are you with the planning process? Arc you:
Interviewer: Don't read "haven't heard of the plan". Examples of the revitalization
include the Convention Center, moving the library downtown, financing the rebuilding
of the Mountain Inn block, remodeling the old Courthouse, redesigning and improving
the gardens on the square and improving the lights of the Ozarks Festival.
Verysatisfied ...............................................................................
Satisfied................................ .......... ....... ........ ............................. 2
Neither satisfied nor dissatisfied.................................................._.. 3
Dissatisfied..._................................._............................................. 4
Very dissatisfied ................._...... New Question
Haven't heard of the plan..........................................................6 => Q08
Don't know..................................._........_.........................._......... S => Q08
Refused........................................._............ ........ 9 => Q08
...............................
I4
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005
52: Q07 [3
To what extent have you participated in the Downtown Master Planning process? Was
it to:
A great extent
Some extent ......................._ _.
2
Neither sonic or a small extent ... .... ... ....._ 3
Small extent .. ..... _. _.. q New Question
Have not participated at all in the planning process .. .... 5
Don't know ..............._......................__.... .
R
Refused......................................__........ _.... 9
........................ ..
53: Q08
r ks rSr•e4/M( r '
In the past few years, the City has rebuilt and repaved Dickson Street, installed new
lighting, installed and repaired sidewalks, gutters and curhs, added handicap
accessibility features and added new street crossings, signage and landscaping. How
much were the changes worth doing
Very worth doing
54: Q09
Fayetteville has initiated several new programs in the last few years. Please tell inc
which of the following programs you are aware of'?
Not aware of any of these programs
Yes.................................................................................................. _... I
No...................._............................._........ New Question
Don't know...........................................................
Refused................................................................................ ......... 9
55:
Q9_ I
The anti -litter program
Yes......................................... _.....
No.......
Dont know 2 New Question
Refused ......
............
9
56:
Q9_2
Street Improvenu:nis
Yes..........................._..... ........
..................................................... .. ..
15
0 •
C:itizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005
No........ ....... .. _.........._..........................._....._.... ._........
......... 2
Don't know ...
New Question
Refused.... _...... ............... ...._.......................................................
9
57:
Q9_3
Ncw park programming
Yes...................................................... _........... _........................_....
No..................................................._......................................._.......
2
Dorit know.............................................................. ........................
8
New Question
Refused..............................................................._...............................9
58:
Q9_4
Public safety improvements
Yes................................................_....................................................
I
No........._...................................................................................._......
2
New Question
Don't know........................................................_.................................
8
Refused............................_..................................................................
9
60:
Q09A
o rn a r r
how effective has the anti -liner program been?
Veryeffective................................................................... _..................
Effective............................................................._......................._......2
New Question
Neither effective nor ineffective ..._.._...................................................
3
Ineffective............................................................................................
4
Veryineffective............................................_........................_.......
5
Don't know ............................. ..................................................
............ 8
Subset Question
Refused..................................................._.............................................
9
61: Q09B
r u r r
how has the street program changed the quality of your typical ride? Is it:
Alot smoother....................................................... _.................... _....... I
Smoother........_..................................................................._................. 2 New Question
limesame as before................................................................................. 3
Rougher................................................................................................ 4
Alot roughcr......................................................._.................................. 5 Subset Question
Don't know ......................... _........_........................................................ 8
Refused..........................................................................................._ 9
16
I 0
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005
62:
flow has your use of Faycucville's parks changed, if al all, as a
park programming? has your park use:
Increased a lot
Increased ............................... _..........
Stayed the same .....__....................
.....
.............................................
. .. 3
Decreased ......................_................_.......
.............................. . 4
Decreaseda lot .........._...........................................................
. ........ 5
Dotit know ............_................_.......... ........
...... ..
.................... ... 8
Refused......................... _.. ...........................
.....
.................. _............ 9
63:
following public sality services performs the best?
Q09E
Which of the following public safely services needs more attention?
the changes in
Q09C
New Question
Subset Question
Q091)
Police......................................... _.............. _....................... _................
Fire....................._............................................................................. 2 New Question
Ambulance..............................................................................
3
Don't know .................._.................... 8
...............................................
Refused ................ ...... 9 Subset Question
65: 11OO
Now we're going to do something a bit different. For each of the following types
housing in Fayetteville, please tell me if there are too many, loo few or if the number O1i1 Question
of these housing units is just about right.
17
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005
66:
housing for first time buyers
Interviewer: if the R seems hesitant repeat. "Are there loo many, too few or just about
the nght amount of this type of housing'.
QIOA
Toumany........................_....................................._......................... I
Too few.............................2 Old Question
.........................................
Just about the right amount ............................................ _...................... 3
Don't know...._.................................................................................... 8
Refused......................._.......................................................................... 9
67:
Condominiums
QIOB
Interviewer: if the K seems hesitant repeat, "Are there too many, too few or just about
the right amount of this type of housing'.
Definitions: Condominiums are individually owned homes or apartments contained in
a multi -unit complex or on land owned commonly by all residents.
Toomany.........................................._................................................. 1 Oltl Question
Toofew......................................................_........................................ 2
Just about the right amount.............................._.................................. 3
Don't know............._................................_........................................ 8
Refused................................................................................................... 9
68: QIOC
Apartments
Interviewer: if the K seems hesitant repeat, "Are there too many, too few or just about
the right amount of this type of housing".
69: Q10U
Single family homes
Interviewer: if the R seems hesitant repeat, "Are there too many, too few or just about
the right amount of this type of housing".
Toomany.............................................................................._................ 1
T'oo few .............................. Old Question
Just about the right amount ............................................................... 3
Don't know ....................... ......... .
...................... ....... 8
....................... .
Refused..............................
............ 9
.............................................. .
18
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005
70:
QIOE
Housing for older adults
Interviewer: if the R seems hesitant repeat, "Arc there too many, too few or just about
the right amount of this type of housing"
'roo many ............................. ...... ...............
......................._........ 1
.......
too few ._........ Old Question
Just about the right amount..............................................................3
Don't know ............................... .
Refused................ _...................
71:
QIOF
Affordable housing
Interviewer: if the R seems hesitant repeat, "Are there too many, loo few or just about
the right amount of this type of housing".
Definitions: Affordable housing is housing which costs no more than 30% of a
household's annual income.
19
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005
72:
Switching gears, I'm about to ask you two questions where you can select all the
answers that apply. To start, when you want information from the city, how do you get
it? Do you obtain it through:
Definitions: Personal Contact includes such activities as attending City Council
meetings, visiting with Council representatives, attending public meetings, visiting
City Hall and talking to neighbors, friends or relatives. Newspapers include the
Arkansas Democrat Gazette, the Morning News, the NWA Times, Fayetteville Free
Weekly and All About Town among others. Radio includes stations such as KUAF,
KKEG, KXNA and others. Government Access Channel (PEG) appears on COX
Channel 16. Its broadcasts include but aren't limited to: Fayetteville City Council
Meetings, Fayetteville City Planning Commission Meetings and Washington County
Quorum Court. Public Access Television appears on COX Channel I8. It's operated
by Community Access Television (CAT), a nonprofit organization under contract with
the city of Fayctievillc. CATS purpose is to provide a channel of free expression for
every citizen. The city of Fayetteville exercises no editorial control over CAT. Internet
includes going to the city website or to other websites. Inserts in utility hills are fliers
and handbills included in the utility bills mailed by the City. These inserts inform
citizens of changes in policy, suggest energy -saving techniques and other things.)
Qll
Personalcontact ......................._........................................................
01
Newspapers..........................................................................................
02
Radio......................_..........................................................................
03
Public access television (CAT)............................................................
04
Government access channel ......._......._........................................
_..... 05
Other television stations ......................... .............................................
06 Old Question
Internet.............................................................................................
07
Insertsin utility bills..................................._......_..............................
08
1 don't seek information from the City ..................................................
09
Don't know ............. .......
....................................................................
. 98
Refused.._ ................. ........._.........................................................
99
73: Q12
flow do you communicate with the City? Again, please tell me all the answers that
apply. Do you:
Attend City Council meetings_..........................................................
01
Visit with City Council representatives................................................02
Visit with other governmental representatives (eg mayor, city
managers) ......................_..................................._................................
03
Communicate via telephone.....................................__.......................
04 Old Question
Communicate via letter ...................................... ............................
.... 05
Communicate via e-mail._....................................................................
06
Commmnicate via the city website ..........................._.......................
07
Doti I contact the city ....._..................................................................
08
Don't know ...................... .... . ..
........
............................................
.. 98
Refused.. ......_............................................_...... .......................
_... 99
20
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005
74: Q13
Faveucville has grown over the past two years. Would you say that Fayetteville's
population growth has been:
Muchloo slow ............................ _ ........................ _....... ...
Somewhat too slow .....................
'fhe right amount.........................................._...................................3 Old Question
Somewhattoo fast..........._..............................................._................. 4
Muchtoo fast .... _............... _.................. _.... __.....................................
Don't know....._......................................................._.................... 8
Refused............._.............................. 1
75: Q14
Fayetteville's business and retail growth has been:
Much too slow ........................_......._...... ....
Somewhatloo slow..............._....................................._....._................. 2
The right amount .._..............................__................'. 3 Old Question
Somewhat too fast .......................................
Much Ioofast.......................................... .
Don't know ............................._.......... 8
.......................
Refused....................................................................
................ . ....
76: Q 15
Fayeneville's job growth has been:
Muchtoo slow .................... _.............. _........................ . .................
Somewhattoo slow ................... _......._............................... _................. 2
The right amount.............._......._.................................. .... 3
...................
Somewhat too fast ...................... _.. .................. 4 Old Question
Much too fast .................... ......................
........................ .................... 5
One of the above, but they're all minimum wage jobs ............................ 6
Don't know............................._.............................................................
Refused..............................................._......................._......................
77:
MCD
Now we would like your opinions about some options for managing growth. O1d Question .
21
Citizens' Survey Draft — Suhstanlive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005
78:
Q16
Some citizens want the City to permit additional development within currently
developed areas and others want the City to permit development of current farmland on
the edges of the city. Which do you prefer, that the City promote quality development:
Within existing neighborhoods consistent with neighborhood plans.,,.. I
On current farmland consistent with city regulations ............... .."` .' z Old Qucslion
Neither one...._..........
3
Don t know .:............. _..............
.. ... 8
.......................................... .
Refused.......................................
..............................
.......................
79:
How supportive or unsupportive are you of the City buying land to preserve open or Q17
green spaces? Are you.
Very supportive ..........
..... ...........................
...................................
Supportive...... _ _...... .
Neither supportive nor unsupportive .......................
3
Unsupportive ............ Old Question
Very unsupportivc _............................ . . .
Don't know .... ... ............................... .....................................
Refused......... ............ 9
............................................................................
80:
'low supportive or unsupportivc are you for requiring City long -tern land use plans? Q18
Definitions: Longterm land use plans are plans for an area of land that prepares for
growth and use of the land over a time span of decades.
81:
How supportive or nnsupponive are you for limiting funding for development to only Q19
certain areas of the city?
Very supportive ..._.. ..............................................
Supportive.... .. ....
Neither supportive nor unsupponn•c 3
Unsupportive .........................................
Old Question. _.. ......... 4
Very u nsuplor t i ve ....... _..............
5
Don't know ...................
8
Refused............__..................................9
...............................
22
'izens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005
82:
Q20
Currently 3/4 0l a cent of Faycitevilli s sales tax is used for sewer improvement. Do
you favor or oppose exleading the existing 3/4 cent tax to make other infrastructural
improvements?
Interviewer: If the lax is extended, citizens will not see an increase in their sales tax.
This will simply extend the duration of the tax to provide money for other
infrastnlcmral irrlprovetnenls such as improving city wader services and road
malntenancc.
Favor . .... .. ... I New Question
Oppose.....' _ ... _... 2
(insure ...................... _........... ..
3
Refused............ ...
...............................................................................
83:
Q21
The City needs to maintain a balanced budget. In order to maintain cement city
services, which of the following methods do you prefer?
Interviewer: A voter -approved purpose such as the library
A new special tax dedicated only for a voter -approved purpose............
Funding the Library front the City's general fund and reducing other
cityservices......................................................................................... 2
Noadditional funding............................................................................ 3 New Question
Reduce city services ...................................................... ........................ 4
DonI know..............................._........................................................ S
Refused..............._................................................................................ 9
84:
Q22
Do you favor or oppose spending additional tax dollars for street improvenlenis?
Favor....................._......................................_..._...............
(�pusc........_.........................._.........2 New Question
Unsure....................................................... .
3
Refused .............. .. 9
..........................................................................
23
Citizens' Survey Draft - Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005
85: Q23
For which of the following would you be willing to pay an extra $10.00 to $20.00 per
year 111 taxes?
Instituting a smart growth plan for the area
Buying land
for greenspace Ihai would not he developed ..............._...
2
Buying land
to keep farmland from being developed .............................
3
Buying land
for parks ......_............_............................_.......................
4
Old Question
Unwilling to
pay any additional Taxes ........._.............
Don't know ..............
_...................._................................. _...................
8
Refused............................................
_._..........................................
9
86:
Q24
• r
Is there any area of Fayetteville where you would he afraid to
walk alone at
night?
Yes ......
...
I
,.
No ........
.. .. ._.
... ..
....
.. ....2
=> Q26
New Question
Don't know
... .. ._. ... _... .......
.._........ 8
=> Q26
Refused..................
........ ............_ ............. .............................
9
=> Q26
87: Q25
Where?
Enter location here.............................................._.......................... _... 1 O New Question
Don't know............................._............._........................................... 8
Refused................................................................................................... 9
88: Q26
how about at home at night-- do you feel safe and secure, or not?
Yes.................. _............................... _....................... _........................
No......._ .................... _...................... ........................................... 2 New Question
Don't know ................._................................................................ 8
Refused. _........................ _........................_.................................... 9
89: DEMO
' o • r n
We're nearly done. I just need to ask you a few questions to make sure we've talked to Old Question
a wide variety of people from all over the city.
24
n
Citizens' Survey Draft-- Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005
90:
er •r l
low long have you lived in Fayetteville?
TENU
Less than one year ..............................
.... ......
...................................... I to 5 years _........_........._ .................. 2
.............................................
610 10 years.._ .......................... .....
..... ..... 3
....................................... .
111020 years .................._ ....
..... q Old Question
...................................................
More than 20 years, but not all my life..._... ...... ... ......... .................. 5
All of my life ......... ...... .........._ 6
.................................................. .
Not applicable ............................. ............ .. 7
.................... .
Dotit know ..................__............... ..................._............._.......... R
Refused ............. _.... _.......
..................
92:
CSST
what is the nearest cross street to your home?
Enterstreet
....................................... ........................... .
Not applicable.. ..... ....... ................. .........._............_..._.........................._.............2
Old Question
Don't know ........................ .....
....................................................
8
Refused.....................
. ......
_.............._......................................................
93:
RESD
la
II. Uf11tIC 11CS C n
One family house detached from any other houses .............................
One family house attached to one or more houses .................................2
2
A building with two or more apartments........... ................................
. .. 3
Old Question
Mobile horns..._..
....... ....
.......................................................
Other
4
(slightly
Not applicable ..............
reworded the
. ....... . .......................................
Don't know ............................
.... .............................................
. ....._... 8
IluesUOn)
Refused
........_..................
xs
._ 9
25
•
(:itizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005
94:
What is the top reason you choose to live in Faycueville? I have; list:
Interviewer. if the R gives more than one reason, gel the 1O1' reason.
REAS
Closeto family .............._...._............-..__.........
()I .
Qualityof life _........ ....... _...... ...... ......... ......
.. .............
..................... 02
(:lose to work........_....................................................
_..................... 03
Close to (he!) of A........._...._ ....._ ........_..................
......._.........04
School quality....... ..._ ...... .................. ....._
......................... .. 05
1beweather ............_...........................
06
OII Question
11igh value for the tax dollar._.............................................._...........
07
Recreation opportunities ................................ _............
.............. . 08
Born here
Allof the above................_.................................................
.
Other.................. _............._...........................................
.............
. I 1 O
Nor applicable .................................. ......................
................ 12 ..
Don't know ...................._................... .............................
............ 98
Refused........................ _ ................. .................
...... ................ 99
95:
Which of the following best describes you? Are you:
Interviewer: If the R gives you Iwo answers, ask them which BEST describes them.
WORK
Working full-time (35 hours a week or more)...................................01
Workingpart -lime ...._..........................................................................
02
Looking for work ....................................................... .
03
Student, not workrng..._...................................._....._...............04
Old Question
Student, working part-time ......................................
........ .
................. 05
Student, working full-time ......................_......_. ............................
._.... 06
A full-time homemaker ... _.............._...............................................
07
Retired and work part or full-time ....._.........................._....................
08
Retiredand don't work......._..........................................._..............._..
09
Other.................... _.... _...... ..... .................................................
10 O
Don't know .... ..... .. ......._................................. .........................
. ...... 98
Refused............................_.............. _.........................
............ 99
l3:
I
Citizens' Survey Draft Substantive Questions
City of Fayetteville
Survey Research Center. University of Arkansas
July 7. 2005
96:
flow long, on average, does it take you to gel to work (school) one way?
CONG
One quarter hour or less (15 minutes or less) .................. _............... 01
Half hour (30 minutes) ............. ... ...... __... 02
................................
Three quarters hour (45 minutes) ............. 0;
One hour (60 minutes) .... 04 Old Question
Hour and 15 minutes (75 minutes) _..................... 05
..._ ...... (Sllolldy
Hour and a half (90 minutes) .................. ..... ... p(, ........................... .
Hour and three-quarters (105 minutes) ..............._ reworded
Two hours (120 minutes) .......... .. Og answers for
......
Two and a quarter hours or more (135 minutes or more)..................09 clarification)
Notapplicable ............................................................................ 10
Don't know ..... _ 98
Refused.. ....... 99
97:
fc 111SP
Arc you Spanish, Hispanic or I .tint?
Definitions: Spanish, Hispanic or Latino describes people of Cuban, Mexican, Puerto
Rican, South or Central American or other Spanish culture or origin, regardless of race
(IJS Census Bureau definition).
Yes......................................................... ......
.............................
No._ ............................ _.... _............ _....................
Not applicable ........................ 3 Old Question
..........................................................
Don't know ........... ................................................ .........................
Refused........................................
While or Caucasian.................................................... .................
Black or African-American....._....................................2
....................
Asian or Pacific Islander ..............
_...................... 3 Old Question
American Indian or Alaska native ................ ..,,. _..,._._. q
........................
Other......................................................................................
O
Not applicable .......... .... ......
............................................................
Don't know ...................
... ................... 8
......................................
Refused ......_...................
...... 9
............................................ ..........
27
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005
99: EDUC
What is the highest degree or level of school you have completed?
12th grade or less, no diploma.._.......................................................... I
I ligh school graduate or GEl)......._.................................................... 2
Some college, no degree..............................._....................................... 3 Old Question
Associate degree (eg AA, AS, vocational school, certificate program) 4
Bachelor's degree (eg BA, BS, AB) ................_.......... ......... .._..._ .. 5
Graduate or professional degree ......_...._......_..._..........................._.... 6
Notapplicable ........._....................................................._... ....... ..... 7
Don't know ............ _.................................................................... _.... 8
Refused..........................._........................._........._............ ... 9
..............
100: VOTE
In talking to people about elections, we often find that a lot of people were not able to vote
because they weren't registered, they were sick, or they just didn't have time. Which of the
following best described you:
Interviewer: If R is not sure what election, tell them, "In 2004, you remember that John
Kerry ran for president on the Democratic ticket against George W. Bush for the Republicans.
For that election, which best described you:"
I did not vole (in the election last November).................................I
I thought about voting last- but didn't_ ................_...................._........ 2
usually vote, but didn't last time ..........._.........._ ..................._......... 3 New Question I am sure I voted.................................................................................... 4
Don't know .........._........_......................_...................._......_............ 8
Refused................................................................................................. 9
101: BYEAR
In what year were you born?
Enteryear..................................................................................... ........
Notapplicable............................................................._......................... I
Dont know............................................................................._....... 1898 Old Question
Refused................... _................... _............... _.......................... ... 1899
28
• 0
Citizens' Survey Draft — Substantive Questions
City of 1 aycttcville
Survey Research Center, University of Arkansas
July 7, 2005
102:
INC()�'�S' �di6_(.-kY,;..:.�,�i
flow much do you anticipate your household's total income before taxes will be in
2005?
Interviewer: if the R asks why we need This information, explain that it is only to assure
that we spoke to a sufficient number of people of different backgrounds.
lessthan $15,000........................................._................................._. 1
$ 15,001 to $25,000 ................................. _........................... ..... _....... 2
$25,001 to $35,000 ............ ......_ ........ ................. _.... ........ ....... 3
$35,001 to $50,000 ................. ..............._ ........ ...... ................. 4
$50,001 to $75,000.._....... _................ ...... 5 Old Question
.................
$75,001 ii S100,000 .......... ...... ...... _....................................... _ 6
Morethan $100,000._...................................................... .... 7 ...............
Don't know........................................._................................... _........ 8
Refused................._............................................................................ 9
103:
GEND
Finally, are you:
Male
Female .... _...................................... .............. 2 Old Question
................................
Refused........................................................................................ 9
29
RESOLUTION NO. 160-05
A RESOLUTION APPROVING A PROPOSAL FROM THE
SURVEY RESEARCH CENTER (SRC) AT THE UNIVERSITY OF
ARKANSAS IN THE AMOUNT OF $29,312.05 WITH A NOT -TO -
EXCEED COST OF $30,000.00 FOR THE DEVELOPMENT AND
IMPLEMENTATION OF A CITIZEN SURVEY; AND APPROVING
A BUDGET ADJUSTMENT IN THE AMOUNT OF $5,000.00.
BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF
FAYETTEVILLE, ARKANSAS:
Section 1. That the City Council of the City of Fayetteville, Arkansas
hereby approves a proposal from the Survey Research Center (SRC) at the
University of Arkansas in the amount of $29,312.05 with a not -to -exceed cost of
$30,000.00 for the development and implementation of a citizen survey.
Section 1. That the City Council of the City of Fayetteville, Arkansas
hereby approves a budget adjustment in the amount of $5,000.00.
PASSED and APPROVED this 16th day of August, 2005.
Ia.
By:
From: Clarice Pearman
To: Springer, Kevin
Date: 8/23/05 11:06AM
Subject: Res, 160-05
Kevin,
Attached is a copy of the resolution passed by City Council August 16, 2005 regarding the Survey
Research Center. Is there an agreement to go with this?
Also attached is a copy of the budget adjustment. I will forward to you division the orginal of the budget
adjustment.
Thanks.
Clarice
CC: Deaton, Vicki
From: Kevin Springer
To: Thomas, Susan
Date: 8/23/05 2:19PM
Subject: Re: Res. 160-05
Thanks Susan. Just give a copy to Clarice so she can
put it with the Resolution.
thanks,
Kevin
Kevin Springer
Budget Manager
City of Fayetteville, Arkansas
113 West Mountain Street
Fayetteville, AR 72701
(479) 575-8226
(479) 575-8225 - Fax
kspringer@ci.fayetteville.ar.us
>>> Susan Thomas 08/23/05 02:17PM >>>
Just heard back from Molly - she will have an updated
contract ready for us tomorrow.
>>> Kevin Springer 08/23/05 01:59PM >>>
Susan,
Do you have the updated agreement information from
the Survey Research Center? I had an earlier
proposal but since you took over the project. I wasn't sure if anything newer was submitted.
Thanks,
Kevin
Kevin Springer
Budget Manager
City of Fayetteville, Arkansas
113 West Mountain Street
Fayetteville, AR 72701
(479) 575-8226
(479) 575-8225 - Fax
ksDhnaer(dci favetteville.ar.us
>>> Clarice Pearman 08/23/05 11:06AM >>>
Kevin,
Attached is a copy of the resolution passed by City Council August 16, 2005 regarding the Survey
Research Center. Is there an agreement to go with this?
Also attached is a copy of the budget adjustment. I will forward to you division the orginal of the budget
adjustment.
Thanks.
Clarice
• •Clarice Pearman - Re:. Res. 160-05 T Page2]
•CC: Pearman, dance
Clarice Pearman - 2005
From: City Clerk
To: City Clerk
Date: 8/23/05 4:27PM
Subject: 2005 Citizen Survey
2005 Citizen Survey
FAYETTEVILLE, AR - The City of Fayetteville 2005 Citizen Survey is underway. Field testing of the
survey instrument occurred August 21 through August 22. Response review of the filed test will continue
through August 24. Survey interviews will begin August 25 and continue through mid -September.
Dr. Molly Longstreth, Director of the Survey Research Center at the University of Arkansas indicated that
the field testing for the survey was successful. "You never know how respondents will react to a survey
instrument, but our field tests show that Fayetteville citizens are interested in City activities and ready to
voice their opinions." Longstreth continued, "we are anticipating a positive response. The citizens of
Fayetteville are so interested in local government, and the survey offers a great opportunity for them to
give feedback to city officials."
Mayor Dan Coody explained that similar to the 2003 survey the 2005 document should prove very useful
to administration, council and citizens alike. "I'm looking forward to receiving the report from the survey,"
stated Coody. it is important that Council and staff have a good understanding of what citizen's priorities
are, how they feel about our performance as a city government, and what vision they have for the future of
our community."
This is the third survey of citizens of Fayetteville that evaluates aspects of Fayetteville's strategic plan,
growth issues, and new citywide projects and programs. The survey also assesses citizens' satisfaction
with city services. The study is designed to provide information for decision -making to policy makers, city
administrators, activists and business people. It is also meant to inform all other members of the
community about citizens' opinions on their government.
-- MORE —
Alderman Brenda Thiel commented on the potential for the survey to be used as a decision making tool.
"My hopes are that the survey will give the Administration and City Council guidance regarding planning
policies and funding priorities. It should also provide evaluations of whether or not we are doing a good
job."
Survey call times will be Sundays 2:00Pm - 9:00 PM; Monday through Friday 10:00 AM - 2:00 PM and
3:00 PM to 9:00 PM (call stop time is 7:00 PM on Friday).
The final survey report will be complete at the end of October and will be presented to the City Council,
Susan B. Thomas
Public Information and Policy Advisor
City of Fayetteville
113 W. Mountain
Fayetteville, AR 72701
479-575-8330
City of Fayetteville
Staff Review Form
City Council Agenda Items
or
Contracts
N/A
City Council Meeting Date
Stephen Davis FIS Director Finance & Internal Services
Submitted By Division Department
Action Required:
Approve the time extension request from University of Arkansas Research & Sponsered Programs for the cor
the 2005 Fayetteville Citizens Survey.
No Cost
Cost of this request
Account Number
Project Number
Budgeted Item N "
N/A
Category/Project Budget
Funds Used to Date
N/A
Remaining Balance
Budget Adjustment Attached
D$�
m nt Director Daie
CityCity Attorney
Program Category / Project Name
Program / Project Category Name
Fund Name
Previous Ordinance or Resolution #
Original Contract Date:
Original Contract Number:
31l o�
L
FAYETTEVILLE
THE CITY OF FAYETTEVILLE, ARKANSAS
DEPARTMENTAL CORRESPONDENCE
TO: Dan Coody, Mayor
FROM: Stephen Davis, Finance & Internal Services Direct
DATE: February 28, 2006 ` v
Subject: Fayetteville Citizen Survey
Recommendation
Staff recommends approval of this contract addendum extending the Period of Performance from
December 16, 2005 to June 30, 2006. This change was requested by U of A to provide additional
time for all of the final reporting to be completed.
RECEIVED
FEB 242005
CITY OF FAYETTEVILLE
MAYOR'S OFFICE
UNIVERSITYARKANSAS
Research support and sponsored Programs
Office of the Director
120 Ozark Hall
Fayetteville, Arkansas 72701
February 22, 2006
Mr. Steve Davis
City of Fayetteville
113 West Mountain
Fayetteville, AR 72701
Re: Individual Task Order 2005-005
P1: Dr. Longstreth
Dear Mr. Davis:
(479) 575.3845
(479) 575-3846 (FAX)
E-mail: rsspinfo@uark.edu
http://www.uark.edu/admin/rsspinfo/
Enclosed are two original sponsored research agreements. Please sign both
and return one fully executed document for our files. If you should require any
additional information to complete this request, please contact me.
Thank you for your assistance.
Sincerely,
Sandra Broadbrid
Post Award Specialist
Enclosures
The University of Arkansas is an equal opportunity/affirmative action institution.
RECEIVED
UNIVERSITYOARKANSAS
Raeatch Support and Sponsored Programs
Office of the Director
120 Ozark Hall
Fayetteville, Arkansas 72701
March 16, 2006
Mr. Steve Davis
City of Fayetteville
113 West Mountain
Fayetteville, AR 72701
Re: Individual Task Order 2005-005, Amend #2
P1: Dr. Longstreth
Dear Mr. Davis:
MAR 2 0 2006
CITY OF FAYETTEVILLE
MAYOR'S OFFICE
(479) 575-3845
(479) 575-3846 (FAX)
E-mail: rsspinfo@uark.edu
http://www.uark.edu/admin/rsspinfo/
Enclosed please find an original of the amendment, which has been signed on
behalf of the University of Arkansas. We have retained an original for our
records.
Thank you for your assistance and support.
Sincerely,
Sandra McKinley
Post Award Specialist
Enclosures
The University of Arkansas is an equal opportunity/affnmative action institution.
AMENDMENT2
to
INDIVIDUAL TASK ORDER NUMBER 2005-005
Between
The
BOARD OF TRUSTEES
UNIVERSITY OF ARKANSAS
And
CITY OF FAYETTEVILLE
Project Title: Project to Survey Fayetteville Citizens for the City of Fayetteville,
Arkansas
Effective Date of Amendment:
Purpose of this Amendment:
December 16, 2005
No Cost Time Extension
❑ Increase Scope of Work (Attachment
❑ Increase Budget (Attachment
® Modify Period of Performance
Start Date No Change
End Date June 30.2006
❑ Terminate Individual Task Order
❑ Other
CITY OF FAYETTEVILLE
6Z
Title
BOARD OF TRUSTEES OF THE
UNIVERSITY OF ARKANSAS
Rosemary H. Ruff
Director, Research Support &
Sponsored Programs
Clarice Pearman - UofA Amendment 2 Page
From: Clarice Pearman
To: Davis, Steve
Subject: UofA Amendment 2
Steve,
I have forwarded to you via interoffice mail the originals of the Task Order amendment. Please be sure
that I get an original back for our files.
Thanks.
Clarice
From: Clarice Pearman
To: Davis, Steve
Date: 3.16.06 12:29PM
Subject: UofA agreement
Steve,
Just a reminder that I am still waiting on a signed Amendment No. 2 to the 2005 citizens survey
agreement with the University.
Thanks.
Clarice
CC: Smith, Sondra
Clarice Pearman - Re: UofA agreement Page 1
From: Steve Davis
To: Pearman, Clarice
Date: 3.16.06 12:31 PM
Subject: Re: UofA agreement
I mailed it to U of A on Monday.
Stephen
>>> Clarice Pearman 3/16 12:29 pm >>>
Steve,
Just a reminder that I am still waiting on a signed Amendment No. 2 to the 2005 citizens survey
agreement with the University.
Thanks.
Clarice
Clarice Pearman - UofA Task Order _f ! 1 ;
From: Clarice Pearman
To: Davis, Steve
Date: 3.21.06 2:52PM
Subject: UofA Task Order
Steve,
Attached is a copy of Task Order 2005-005, Amendment #2 for the Fayetteville Citizens Survey.
Thanks.
Clarice
CC: Bell, Peggy; Deaton, Vicki
SCANNED
2005 Fayetteville Citizen
Survey
Preliminary Findings
November 8, 2005
�''1L1t�1L.�1L�1 7L�r1L1L�1L�ll
FAME r r Vf,LLE
Conducted for the
City of Fayetteville
by the
Survey Research Center
University of Arkansas
Surve
Summer 2005 Research d.
Cen
ter
Purpose of Survey
To obtain citizens' opinions about
— How the city is performing
— What the city should do in the future
— How the city should handle the
challenges of rapid growth
3
Why perform a survey?
• A random sample of the population provides
opinions from a more fully representative group
• Respondents include
— Those interested in certain topics
— Those who are experiencing problems
— And everyone else!
• Results give an accurate cross-section and may be
analyzed with statistics
Therefore, the opinions of the sample reflect the
opinions of the population
n
Why are the findings important to
policy makers?
• Fayetteville's residents prize democracy
• Surveys inform policy makers of citizens'
demands
— Current plans evaluated
— Quality of services assessed over time
• Identifies
— Preferences of subgroups
— Areas of need
5
Research Methods
•The survey was conducted via
telephone during August and
September 2005
•A random sample, and thus
broad, of Fayetteville households
•Calls were preceded by letters mailed to each
household for which addresses could be
obtained
•415 people responded
11
What Fayetteville residents
say
Residents of Fayetteville are very
satisfied with the city
95% consider Fayetteville a good
or excellent place to live.
0
r
How would you rate Fayetteville
as a place to live?
Percent
2001
2003
2005
4
Excellent
27
46
47
•
Good
66
49
48
FairMcither
•
good nor poor
7
3
3
d
•Poor
0
2
2
w
❑
VeryPoor
0
0
Total
100
100
i
r1L
__ __ ___I
How would you rate the effectiveness
of Fayetteville's City Government?
Percent
Excellent
7C
d
•
Good
62
0
Neither good nor poor
20
•
Poor
8
r
•
VeryPoor
4
Total
100
r
ti
2005
2003
9 2001
Excellent Good Neither good Poor Very Poor
nor poor
10
With which one of the following city
services are you most satisfied?
Percent
2003
2005
Parks and Recreation Services
55
48
Utilities
19
19
Q
Public Safety Services
14
17
.
Streets
4
6
®
Transportation
5
5
Information Programs
2
4
Other
I
2
Total
100
100
2003
2005
Here is a second list of city services. With
which one of these are you most satisfied?
Percent
2003
2005
Fayetteville Public Library
26
53
•
Development of Downtown Fayetteville
N/A
15
A Clean and Green City
23
15
L
College Avenue Improvement
N/A
5
•
Growth and Development
9
4
•
Housing
5
4
®"..
Surface and Ground Water
3
2
•
Other
1
2
•
Downtown Fayetteville, Dickson Street area
and College Avenue development
33
N/A
Total
100
100
11
12
City Services Needing the Most
Improvement: Group One
Percent
2003
2005
�
Streets
51
48
Transportation
24
29
II
Utilities
12
12
�
Information Programs
3
4
11
Public Safety Services
3
4
®
Parks and Recreation Services
5
2
Other
2
2
Total
100
100
City Services Needing the Most
Improvement: Group Two
Percent
2003
2005
College Avenue development N/A
27
• Growth and Development 29
21
• Housing 16
17
15
LI Surface and Ground Water 17
Li Downtown Fayetteville N/A
8
• A Clean and Green Ci 11
6
• Other 4
4
1
ia Fa •etteville Public Library 4
Downtown Fayettevt c, Dickson Street 19
N/A
area and College Avenue development
Total 100 100
2005
14
Citizens' desires for the future
15
Of the following goals for the city of
Fayetteville, which is the most
important to you?
Most Important
Percent
2003 2005
Next Most Important
Percent
2003 2005
Total
Percent
2003 2005
Planned and managed growth
27
30
24
25
26
27
Improved mobility and street quality
31
24
26
25
29
25
Development of South Fayetteville
18
18
16
13
17
16
A beautiful city- clean and green
18
IS
23
19
20
17
Improvement of College Avenue
N/A
8
N/A
12
N/A
10
Development of Downtown Fayetteville
N/A
5
N/A
6
N/A
5
Development of Downtown Fayetteville,
Dickson St. area and College Ave.
6
N/A
11
N/A
8
N/A
Total
100
100
100
100
100
100
16
i
Residents' Preferences
Regarding Various Tax
Initiatives
I i
17
Summary of Willingness to Pay for
Street Improvement
70
60 -
s0
g
v
C
40
a
IL
P °-
z0
0-
0
18
Willingness to pay for
aspects of streets
needing most attention
2005
N Percent
Willingness to pay for
improvements to mobility
and street quality
2005
N Percent
Willingness to spend
additional tax dollars
for street improvements
2005
N Percent
Total
2005
N Percent
Favor
Oppose
Unsure
Total
76 41
52 28
59 32
187 100
81 43
58 31
$1 27
190 100
146 62
71 30
17 7
234 100
190 46
113 27
III 27
414 100
Extending the Infrastructure
Sales Tax
Do you favor or oppose extending the
existing'/. cent tax to make other
infrastructural improvements?
N
Percent
Favor
279
68
tel
Oppose
95
23
Unsure
39
9
Total
413
100
Citizens' Opinions About Recent
City Initiatives and Their Own
Safety
20
Fayetteville has initiated several new programs
in the last few years. Please tell me which of the
following programs you are aware of:
N
Percent
Sidewalk, curb and gutter improvements
278
68
New multi -use trail system
261
64
❑
New park programming
227
55
•
The anti -litter program
184
45
•
Council of Neighborhoodsneighborhood
associations
166
40
•
Public safety improvements
145
36
Total Responses
1261
309
Total Communicative Respondents
414
Total Respondents
415
21
How has the street resurfacing,
sidewalks, curbs and gutters
program changed the quality of
your typical ride?
Frequency
Percent
A lot smoother
36
13
Smoother
149
55
❑
The same as before
73
27
•
Rougher
9
3
•
A lot rougher
3
1
Total
270
100
68V
22
How likely would you be to use
a trail system to get around for
transportation and/or recreation?
Frequency
Percent
•
Very likely
126
48
Likely
64
25
❑
Neither likely nor unlikely
17
7
•
Unlikely
29
11
•
Very unlikely
25
10
Total
261
100
23
How has your use of
Fayetteville's parks changed, if
at all, as a result of the changes
in park programming?
Frequency
Percent
•
Increased a lot
20
9
®
Increased
64
29
❑
Stayed the same
125
57
•
Decreased
6
3
•
Decreased a lot
4
2
Total
219
100
j
a
rM
55%
LY
45%
How effective has the
anti -litter program been?
Frequency
Percent
•
Very effective
17
7
Effective
106
46
❑
Neither effective nor ineffective
59
26
•
Ineffective
35
15
•
Very ineffective
12
5
Total
229
too
How responsive
25
is your 40%
neighborhood association
to your concerns?
Frequency
Percent
•
Very responsive
38
29
Responsive
48
37
❑
Neither responsive nor
unresponsive
29
23
•
Unresponsive
8
6
•
Very unresponsive
6
5
Total
129
100
26
Public safety service performance
From the questions "Which public safety service
performs the best?" and "Which public safety
service needs more attention?"
Perform,
Needs More
the Beat
Attention
®
Police
42
42
•
Fire
36
24
•
Ambulance
21
34
Total
100
100
Performs the best Needs more attention 27
How about at home at night- do you
feel safe and secure, or not?
2005
N Percent
Yes 400 98
No 10 2 a
Y
Total 410 100 a
W
Where Residents Feel Unsafe Walking
Alone at Night
Is there any area of Fayetteville where you
would be afraid to walk alone at night?
N Percent
Yes 209 54.9
No 172 45.1
Total 381 100.0
Where?
2005
29
How satisfied or dissatisfied are you with
the changes made to Dickson Street?
Percent
b
Very satisfied
40
°
u
Somewhat satisfied
44
e
Ncithcr satisfied nor dissatisfied
7
Cl.
•
Somewhat dissatisfied
5
•
Very dissatisfied
4
o
Total
100
u
DO
c
u
U
30
In the past few years, the City has developed the Downtown
Master Plan for revitalizing Downtown Fayetteville. How
satisfied are you with the planning process?
Percent
k W
Very satisfied
14
•
Satisfied
44
Q
Neither satisfied nor dissatisfied
23
•
Dissatisfied
11
•
Very dissatisfied
2
El
Haven't heard of the plan
6
Total
100
31
To what extent have you participated in the
Downtown Master Planning process?
Percent
®
A great extent
3
•
Some extent
9
Q
Neither some or a small extent
3
•
Small extent
16
•
Haven't participated at all in the
planning process
68
Total
100
32
Opinions on Growth and
Development
33
Fayetteville has grown over the past two years.
Would you say that:
60
30
40
30
20
10
0
2003 2005 2003 2005 2003 2005
Fayetteville's population growth Fayetteville's business and retail Fayetteville's job growth
growth
■ Much too slow ❑ Right amount ■ Much too fast
Somewhat too slow ■ Somewhat too fast ■ One of the above, but they're all
minimum wagejobs
34
Which do you prefer, that the City promote
quality development by allowing building:
Percent
2003 2005
Within costing neighborhoods consistent
with neighborhood plans
67 56
On current farmland consistent with city
regulations/Outside currently established
neighborhoods
24 33
Neitherone
9 II
•
Total
100 100
Support for the City Acquiring Land to Preserve
Open or Green Spaces
Percent
2003
2005
a
•
Very supportive
35
41
Supportive •
34
35
O
Neither supportive nor unsupportive
15
12
•
Unsupportive
10
9
5
•
Very unsupportive
5
3
Total
100
100
I
Support for the Providing Incentives to
Encourage Development Temporarily in Specific
Areas of the City
Percent
2003
2005
•
Very supportive
I1
IS
Supportive
40
49
❑
Neither supportive nor
unsupportive
19
21
•
Unsupportive
24
9
•
Vcry unsupportive
5
3
Total
100
100
37
R
How well or poorly do you feel the City is following
established long-term land use plans?
Percent
Very well
8
•
Well
41
•
Neither well nor poorly
30
Poorly
IS
Very poorly
7
Total
100
a
I
fl
1
W,
For which of the following would you be willing to pay
an additional $10 or $20 per year in taxes?
Percent
2003 2005
Instituting a smart growth plan for the 39 31
area
Buying land for greenspace that would 38 35
not be developed
Buying land to keep farmland from 35 21 m a
being developed
Buying land for parks 25 31
Unwilling to pay any additionaltaxes 20 15 .;,.� .�,--- m,
Total Responses 433 ®
Total Respondents 395 415
39
Information
40
When you want information from the
city, how do you get it?
Percent
2003
2005
Newspapers
62
67
Personal contact
48
44
Internet
37
43
Television stations other than CAT or PEG
40
38
Radio
34
33
Public access television (CAT) on cable
32
32
Inserts in utility bills
38
30
Government access channel (PEG) on cable
21
20
Council of Neighborhood Association Meetings
N/A
13
Ward meetings
N/A
10
I do not seek information from the city
6
3
Total Responses
1254
1388
Total Communicative Respondents
369
411
Total Respondents
394
424
41
How do you communicate with the city?
Percent
Communicate via telephone
65
61
Communicate via e-mail
17
23
Visit with government representatives other than City Council Representatives
16
20
Communicate via letter
16
18
Communicate via the website
14
18
Visit with City Council Representative
18
16
Attend City Council meetings
18
12
Communicate via Council of Neighborhood Association meetings
N/A
12
Communicate via ward meetings
N/A
8
Do not contact the city
19
18
Total Responses
712
854
Total Communicative Respondents
318
407
Total Respondents
391
415
42
Demographic Characteristics of
Respondents
43
Citizen's Voting Habits During the
2004 Presidential Election
2005
I am sure I voted 82
• I did not vote (in the election last November) 13
• 1 usually vote, but didn't last time 4
Q I thought about voting last time- but didn't 2
Total 100
How long have you lived in Fayetteville?
Percent
2003
2005
•
Less than one year
4
6
I to 5 years
27
24
❑
6 to 10 years
21
14
®
I I to 20 years
21
20
•
More than 20 years, but not all my life
22
29
All my life
5
8
Total
100
100
What best describes your residence?
Percent
2003
2005
❑
One family house detached from any other
72
72
houses
•
A building xitht o or moreapartments
19
16
One family house attached tonne or more
8
8
houses
Mobile home
2
2
•
Other
0
2
Total
100
100
45
ER
Residents' Plans to Rent or Own a
Home in the Future
Frequency
Percent
�
Rent a home
33
8
IS
Buy a home
354
89
M
Neither
I1
3
Total
398
100
47
Which of the following best describes you?
Are you:
Percent
2003
2005
•
Working full-time (35+ brit week)
50
46
Q
Retired (working and non -working)
IS
27
El
Students (working and non -working)
IJ
9
®
Working Part-time
7
8
a
t
A full-time homemaker
9
5
n
•
Looking for work
2
2
Disabled
2
2
`e
•other
0
1
Total
100
100
What is the highest diploma or level of school you have
completed?
Percent
2003
2005
12th grade or less, no diploma
8
8
•
High school graduate or G.E.D.
17
11
•
Some college, no degree
21
21
Q
Associate degree (e.g. AA, AS, vocal.
school, cen. program)
9
9
❑
Bachelors degree (e.g. BA, AB, BS)
25
30
Graduate or professionald ee
20
21
Total
00
100
What is your age?
From the question "In what year were you born?"
Pertent
2003
2005
18 to 25years of age
16
11
•
26 to 40 yearsof age
26
24
•
41 to 50 years of age
24
16
•
51 to 64 years of age
22
27 a
❑
65 to yearsof agc and over
12
23
Total
100
100
I
How much do you.anticipate your household's total
income before taxes will be in 2005?
Percent
2003
2005
Less than $15,000
13
10
✓L
•
$15,001 to $25,000
15
13
$25,001 to $35,000
14
11
❑
$35,001 to $50,000
19
19
®
$50,001 to $75,000
19
18
•
$75,001 to$100,000
9
II
q
Q
More than $100,000
12
IS
Total
100
100
Are you male or female?
Percent
2003 2005
® Male 41 40
❑ Female 59 60
1
Total 100 100
1
51
52
Respondent's Ward
From the questions "On what street do you live?" and "What is the nearest cross street to
your home?"
Percent
•
Ward 1
34.2
M
Ward 2
21.6
•
Ward 3
23.1
❑
Ward 4
21.1
Total
100
53
Summary
•Of the first group of city services
from which they could choose,
citizens are most satisfied with
parks and recreation, utilities and
public safety services.
•Satisfaction is very high with the
Fayetteville Public Library,
development of Downtown
Fayetteville and the city as a clean
and green place.
54
To maintain this high level of satisfaction,
citizens recommend that the city improve:
•Streets
➢All given aspects
•Transportation
➢All given aspects
'College Avenue development
>Develop all of College Ave.
'Growth and development
•Surface and ground water
'Housing
55
Future directions of importance to
Fayetteville's residents are:
•Planned and managed growth
>Upgrade infrastructure in older
parts of Fayetteville and residents
are willing to pay for it.
Improve mobility and street
quality
➢Improve traffic flow and
residents are willing to pay for it.
56
Future directions continued
•Development of South
Fayetteville
>More housing units in South
Fayetteville and residents are
willing to pay for it.
'Maintaining Fayetteville as a
beautiful city- clean and green.
>Enforce codes: less trash on the
streets/integrity of structures and
residents are willing to pay for it.57
Future directions continued
'Improvement of College Ave.
➢All of College Avenue needs
improvement and citizens are willing to
pay for it.
➢Street resurfacing is the aspect that
needs the most attention and residents
are not willing to pay for it.
•Development of Downtown
Fayetteville
>Greater ease of access and parking
and citizens are willing to pay for it.
RN
Citizens support:
'Paying additional taxes for
street improvements.
➢A total of 47 percent of
residents espouse willingness
to pay to improve the streets
of Fayetteville.
•Extending the 3/4 cent tax
for additional infrastructural
improvements.
Residents recognize:
'Fayetteville has initiated new
programs in the last few
years.
➢Each program was familiar
to at least one-third of
residents.
➢The sidewalk, curb and
gutter improvements, the new
multi -use trail system and the
new park programming were
recognized by more than half
of residents.
60
Respondent's feelings of safety in
Fayetteville vary:
'Ninety-eight percent of residents
feel safe in their homes.
•Almost half of residents feel
unsafe somewhere in Fayetteville
when they walk alone at night.
>South Fayetteville was chosen by the
largest percentage of respondents while the
next largest group said they would not feel
safe anywhere in Fayetteville.
61
Citizens are satisfied with efforts in Downtown
Fayetteville and on Dickson Street:
'More than half of residents
are satisfied with the planning
process that resulted in the
Downtown Master Plan.
•Only 31 percent of
respondents said they
participated in the process.
'Eighty-four percent of citizens
say they are very satisfied or
somewhat satisfied with the
changes made to Dickson
s2
Street.
Citizens support growth measures:
• Citizens support:
> Promoting development within existing
neighborhoods consistent with neighborhood
plans.
> Acquiring land to preserve open or green
spaces.
> Providing incentives to encourage development
temporarily in specific areas of the city.
• More than one-third of citizens are
willing to pay additional taxes to:
> Institute a smart growth plan for the area.
> Buy land for greenspace that would not be
developed.
> Buy land to keep farmland from being
developed.
63
Information
'Very high percentages of residents learn about city
activities through newspapers, personal contact and the
Internet.
'Internet usage has increased substantially since 2003.
'Ward meetings and Council of Neighborhood
meetings are used by 10 and 13 percent of citizens,
respectively, to learn information from the city.
•The largest fraction of citizens uses the telephone to
contact the city.
;,•>,m..,., t,,,,,.a:.: 'The use of e-mail has increased substantially from
---- -- 2003.
• •Options such as attending City Council Meetings and
contacting City Council Representatives dropped in
__� `` -- usage from levels recorded in 2003.
64
A e
Now it's up to you
• Fayetteville's citizens are pleased with the city thus far
• They have given opinions about how best to improve already
strong services and how to focus resources in the future
• Respondents may be willing to pay for services they would like
• Given the common interests of the citizens and leadership of
the community and given sufficient resources to be effective,
the future looks promising
4 Rt 4YTv
65
CfIZeA/ &W24/
2 eoS"
UNIVERSITY°ARKANSAS
123 Hotz Hall • Fayetteville, Arkansas 72701 • (501) 575-4222 • (501) 575-2474 (FAX) • src@uark.edu
Survey Research Center
Memorandum
Dear Members of the City Council,
Thank you for working with us to improve the questionnaire. The meetings last
week were very helpful in giving SRC staff a much better idea of what you hopeto learn
from this survey.
This packet includes three things:
• A new draft of the questionnaire,
A list of the changes made to the survey,
The pre -survey letter that will be sent to respondents for whom we
have addresses.
We have truly enjoyed working on developing this questionnaire with you and
look forward to the rest of the project. If you have any questions or would like
clarification on anything before the meeting tomorrow, please email src@uark.edu or call
575-4222.
From: Molly Longstreth, Ph.D.
.. Director
To: Robert Reynolds, Alderman- Ward 1
Brenda Thiel, Alderwoman- Ward 1
Kyle Cook, Alderman- Ward 2
Don Marr, Alderman- Ward 2
Robert Rhoads, Alderman- Ward 3
Bobby Ferrell, Alderman- Ward 3
Shirley Lucas, Alderwoman- Ward 4
Lioneld Jordan, Alderman- Ward'4
Dan Coody, Mayor
Sondra Smith, City Clerk
Kit Williams, City Attorney
Susan Thomas, Public Information and Policy Advisor
Stephen Davis, Finance and Internal Services Director
The University of Arkansas is an equal opportunity/affirmative action institution.
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
9: Q1A
Let's start with your assessment of Fayetteville. How would you rate Fayetteville as a
place to live?
Excellent................................................................................................. 1
Good....................................................................................................... 2
Neither good nor poor ............................................... Old Question
Poor........................................................................................................ 4
Verypoor................................................................................................ 5
Don't know............................................................................................. 8
Refused................................................................................................... 9
9: Q1B
ow,vvbuld you rate the effectz +mess of Fayetteyille's City government`
10: Q2A
With which one of the following city services are you most satisfied? Interviewer:
Read the whole list.
Definitions: Public Safety Services include Animal Control, the Police and Fire
Departments, bicycle patrol, the Crime Prevention Unit and the School Resource
officers. These services help to ensure that the citizens of Fayetteville can live safely.
Utilities................................................................................................. 01
Public Safety Services.......................................................................... 02
Transportation....................................................................................... 03
Streets Old Question
Parks and Recreation Services.............................................................. 05
Information Programs........................................................................... 06
Other..................................................................................................... 07 O
Don't know........................................................................................... 98
Refused................................................................................................. 99
1
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
11: Q2B
Here is a second list of city services. With which one of these are you most satisfied?
Interviewer: Read the whole list.
Definitions: Downtown Fayetteville includes the region of Fayetteville bordered by
College Avenue and Arkansas Avenue on the east and west and Maple Street and Sixth
Street on the north and south.
Fayetteville Public Library ................................................................... 01
Growth and Development..................................................................... 02 Old Question
Surface and Ground water 03
Ueu lopment o Downtown Fayetteu2le' 04 Revised
College Avenue Improvement.............................................................. 05
Housing................................................................................................. 06
A Clean and Green City........................................................................ 07
Other..................................................................................................... 0 8 O
Don't know........................................................................................... 98
Refused................................................................................................. 99
12:
Which one of the following city services do you think needs the most improvement?
Definitions: Public Safety Services include Animal Control, the Police and Fire
Departments, bicycle patrol, the Crime Prevention Unit and the School Resource
officers. These services help to ensure that the citizens of Fayetteville can live safely.
Utilities................................................................................................. 01 => Q03A
Public Safety Services......................................................................... 02 => Q03B
Transportation....................................................................................... 03 => Q03 C
Streets................................................................................................... 04 => Q03D
Parks and Recreation Services.............................................................. 05 => Q03E
Information Programs........................................................................... 06 => Q03F
Other..................................................................................................... 07 O => Q3TX
Don't know........................................................................................... 98 => Q04
Refused................................................................................................. 99 => Q04
13:
What aspect of utilities needs the most attention?
Garbage collection.................................................................................. 1
Recycling................................................................................................ 2
Water and sewer maintenance services .................................................. 3
Meter reading and utility billing services ............................................... 4
All of the above aspects of utilities......................................................... 5
Other....................................................................................................... 6 O
Don't know............................................................................................. 8
Refused................................................................................................... 9
Q3
Old Question
Q3A
=> Q3TX
=> Q3TX
_> Q3TX
=> Q3TX I Old Question
=>Q3TX
=>Q3TX
=> Q04 Subset Question
=> Q04
2
Citizens' Survey Draft Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
14:
What aspect of public safety services needs the most attention?
Police...................................................................................................... 1
Fire.......................................................................................................... 2
Animalcontrol........................................................................................ 3
Ambulance.............................................................................................. 4
Disaster preparedness............................................................................. 5
All of the above aspects of public safety services .................................. 6
Other....................................................................................................... 7 O
Don't know............................................................................................. 8
Refused................................................................................................... 9
15:
What aspect of transportation needs the most attention?
Ease of car travel in the city................................................................... 1
Ozark Regional Transit/Public transportation ........................................ 2
RazorbackTransit................................................................................... 3
Alternative transportation such as bicycling and walking ...................... 4
All of the above aspects of transportation .............................................. 5
Other....................................................................................................... 6 O
Don't know............................................................................................. 8
Refused................................................................................................... 9
16:
What aspect of streets needs the most attention?
Streetmaintenance.................................................................................. 1
Cleanliness of streets.............................................................................. 2
Streetrepair............................................................................................ 3
Sidewalk maintenance............................................................................ 4
Sidewalk accessibility, such as cut -away curbs ......................................5
5
All of the above aspects of streets.......................................................... 6
Other....................................................................................................... 7 O
Don't know............................................................................................. 8
Refused................................................................................................... 9
Q3B
_> Q3TX
=> Q3TX
=> Q3TX
=> Q3TX Old Question
=>Q3TX
=> Q3TX
=> Q3TX Subset Question
=> Q4
=>Q4
Q3C
=> Q3TX
=> Q3TX
_> Q3TX Old Question
=> Q3TX
=> Q3TX
_> Q3TX Subset Question
=> Q04
=> Q04
Q3D
=> Q3TX
_> Q3TX
=> Q3TX
_> Q3TX Old Question
=> Q3TX
=> Q3TX
_> Q3TX Subset Question
=> Q04
=> Q04
3
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
17:
What aspect of parks and recreation services needs the most attention?
Q3E
Definitions: Trails pass through corridors of undeveloped land in a city that connect
elements of the community such as parks, schools, neighborhoods
and shopping
centers while offering safe movement to pedestrians. Typically paved and at least 10
feet wide, trails differ from sidewalks in that they pass through more natural settings
and don't typically follow the path of traffic.
Development of new parks ................................................................... 01Q3TX
=>
Parkmaintenance.................................................................................. 02
=> Q3TX
Old Question
Improvement to existing parks ............................................................. 03
=> Q
Q3TX
Recreational facilities........................................................................... 05
=> Q3TX
Recreation for youth............................................................................. 06
=> Q3TX
Recreation for adults............................................................................. 07
=> Q3TX
Subset Question
Concerts in city parks........................................................................... 08
=> Q3TX
Lights of the Ozarks............................................................................. 09
=> Q3TX
All of the above aspects of parks and recreation services .....................10 10
=> Q3TX
Other..................................................................................................... 11
O => Q3TX
Don't know........................................................................................... 98
=> Q04
Refused................................................................................................. 99
_> Q04
18: Q3F
What aspect of information programs needs the most attention?
Definitions: Government Access Channel (PEG) appears on COX Channel 16. Its
broadcasts include but aren't limited to: Fayetteville City Council Meetings,
Fayetteville City Planning Commission Meetings and Washington County Quorum
Court. Public Access Television appears on COX Channel 18. It's operated by
Community Access Television (CAT), a nonprofit organization under contract with the
city of Fayetteville. CAT's purpose is to provide a channel of free expression for every Old Question
citizen. The city of Fayetteville exercises no editorial control over CAT.
Public Access Television (CAT)............................................................ 1
Government Access Channel.................................................................. 2
City's information system for resolving complaints ............................... 3
Citywebsite............................................................................................ 4
All of the above aspects of information programs ..................................5
5
Other....................................................................................................... 6 O
Don't know............................................................................................. 8
Refused................................................................................................... 9
=> Q3TX Subset Question
=> Q3TX
=> Q3TX
=> Q3TX
_> Q3TX
=> Q3TX
=> Q04
=> Q04
4
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
19: Q3TX
In order to address <Q3>, would you be willing to pay additional taxes?
Yes.......................................................................................................... l
Maybe.....................................................................................................2•Old Question
No........................................................................................................... 3
Don't know............................................................................................. 8
Refused................................................................................................... 9
20:
Here is another list of city services. Which of these do you think needs the most
improvement?
Definitions: Downtown Fayetteville includes the region of Fayetteville bordered by
College Avenue and Arkansas Avenue on the east and west and Maple Street and Sixth
Street on the north and south.
Fayetteville Public Library => Q04A
Growth and Development..................................................................... 02 => Q04B
Surface and Ground waterQ04C
................................................................... . 3 =>
i „� elopneit`o≥≤'Downtown Fayetteville04 => Q04G
College Avenue Improvement.............................................................. 05 => Q04H
Housing................................................................................................. 06 => Q04E
A Clean and Green City........................................................................ 07 => Q04F
Other..................................................................................................... 08 O => Q4TX
Don't know........................................................................................... 98 => Q05
Refused................................................................................................. 99 => Q05
21:
What aspect of the Fayetteville Public Library needs the most attention?
Hoursopen............................................................................................ 01
Booksavailable.................................................................................... 02
Audiovisual items available (e.g., videos, DVDs, CDs, audiobooks) .. 03
Computer resources available............................................................... 04
Children's and teen programs and services ...........................................05
05
Adult programs and services................................................................ 06
Availability of branch libraries............................................................. 07
All of the above aspects of the Fayetteville Public Library ..................08
08
Other..................................................................................................... 09 O
Don't know........................................................................................... 98
Refused................................................................................................. 99
=> Q4TX
=> Q4TX
=> Q4TX
=> Q4TX
=> Q4TX
=> Q4TX
=> Q4TX
=> Q4TX
=> Q4TX
=> Q05
=> Q05
Old Question
Modified
Q4A
Old Question
Subset Question
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
22:
What aspect of growth and development needs the most attention?
Stricter development standards............................................................... 1 => Q4TX
Lower development standards................................................................ 2 => Q4TX
Limitinggrowth...................................................................................... 3 => Q4TX
Promoting growth................................................................................... 4 => Q4TX
More environmental protection.............................................................. 5 => Q4TX
Less environmental protection................................................................ 6 => Q4TX
Other...................................................................... ............................... 7 O => Q4TX
Don't know ............................................................................................. 8_> Q05
Refused................................................................................................... 9 => Q05
Q4B
Old Question
Subset Question
23: Q4C
What aspect of ground and surface water needs the most attention?
Waterquality .......................................................................................... 1
Stormdrainage........................................................................................ 2
Floodcontrol.......................................................................................... 3
All of the above aspects of water............................................................ 4
Other....................................................................................................... 5 O
Don't know............................................................................................. 8
Refused................................................................................................... 9
=> Q4TX
=> Q4TX
=> Q4TXI _> Q4TX Old Question
=> Q4TX
_> Q05 I Subset Question
=>Q05 I
25: Q4E
What aspect of housing needs the most attention?
Promote affordable housing.................................................................... 1
Code enforcement................................................................................... 2
Publichousing........................................................................................ 3
Funding for safety or handicap accessibility .......................................... 4
All of the above aspects of housing........................................................ 5
Other....................................................................................................... 6 O
Don't know............................................................................................. 8
Refused................................................................................................... 9
=> Q4TX
=> Q4TX
_> Q4TX Old Question
=> Q4TX
=> Q4TX
_> Q4TX Subset Question
=> Q05
=> Q05
C
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
26:
What aspect of a clean and green city needs the most attention? [Definitions: Code
Enforcement examples include enforcing city building codes dealing with issues such
as abandoned homes and cars, trash, weeds and debris.]
Hillside preservation ............................................ ............................... 01 => Q4TX
Tree planting and landscaping.............................................................. 02 => Q4TX
Litter pick-up and cleanliness of streets ............................................... 03 => Q4TX
Removal of power lines from street frontage ....................................... 04 => Q4TX
Strongercodes...................................................................................... 05 => Q4TX
Improved code enforcement................................................................. 06 => Q4TX
All of the above aspects of a clean and green city ................................07 07 => Q4TX
Other..................................................................................................... 08 O => Q4TX
Don't know........................................................................................... 98 => Q05
Refused................................................................................................. 99 => Q05
27:
To continue improving Downtown Fayetteville which would you most prefer?
Definitions: Downtown Fayetteville includes the region of Fayetteville bordered by
College Avenue and Arkansas Avenue on the east and west and Maple Street and Sixth
Street on the north and south.
More housing units in & around downtown...........................................I => Q4TX
More attractive buildings and streets ......................................................2 2 => Q4TX
More entertainment businesses and venues ............................................3 3 => Q4TX
More unique retail opportunities attracting shoppers ............................. 4 => Q4TX
Greater ease of access and parking......................................................... 5 => Q4TX
More office space................................................................................... 6 => Q4TX
Don't know............................................................................................. 8 => Q05
Refused................................................................................................... 9 => Q05
28:
Which section of College Avenue needs the most attention?
Interviewer: Don't read "All of College Avenue needs improvement". Use landmarks
if needed: Mountain St.: Mountain Inn & Old Courthouse Maple: Papa John's Pizza
Sycamore: Traffic light north of McDonald's Rolling Hills: Fiesta Square Shopping
Center Zion Rd.: NWA Mall & Lowe's
Mountain to Maple Street....................................................................... 1
Maple to Sycamore Street....................................................................... 2
Sycamore Street to Rolling Hills Boulevard ...........................................3
3
Rolling Hills Boulevard to Zion Road ....................................................4
4
All of College Avenue needs improvement ............................................5
5
Don't know............................................................................................. 8
Refused................................................................................................... 9
Q4F
Old Question
Subset Question
Q4G
New Question
Based on the 2003
question
Subset Question
Q4H
New Question
Subset Question
7
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
29: Q4I
Which aspect of the <Q04H> section of College Avenue needs the most attention?
Interviewer: If the R tries to choose more than one response or says "all of those" ask
them to choose the aspect that needs the most attention.
Definitions: Landscape improvements other than trees means weed removal, planting
bushes and flowers, etc.
Planting more trees on the streets........................................................... I
Landscaping improvements other than trees ...........................................2 2
Sidewalks................................................................................................ 3
Crosswalks.............................................................................................. 4 New Question
The center turn lane at intersections....................................................... 5
Don't know............................................................................................. 8
Refused....................................................................................... 9 Subset Question
30: Q4TX
In order to address <Q04>, would you be willing to pay additional taxes?
Yes......................................................................................... ........ 1
Maybe..................................................................................................... 2 Old Question
No........................................................................................................... 3
Don't know............................................................................................. 8
Refused................................................................................................... 9
31: Q5
Okay, let's look at a slightly different subject. Of the following goals for the City of
Fayetteville, which is the most important to you? Is it:
Definitions: Downtown Fayetteville includes the region of Fayetteville bordered by
College Avenue and Arkansas Avenue on the east and west and Maple Street and Sixth
Street on the north and south.
Planned and managed growth................................................................. 1
Develo tent cf Downtown Fayetteville ................................................ 2
Improvement of College Avenue............................................................ 3
Development of South Fayetteville........................................................ 4
Improved mobility and street quality ......................................................5
5
A beautiful city- clean and green............................................................ 6
Don't know............................................................................................. 8
Refused................................................................................................... 9
=> Q05A
=> Q05B
_> Q05F Old Question
=> Q05C Modified
=> Q05D
=> Q05E
=> Q07A
_> Q07A
8
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
32:
Q5A
Which method of managing growth would you most prefer?
Interviewer: If R is unsure what option 2 means, tell ythem, "Denser housing 3means
more housing units per acre."
Quality development within existing neighborhoods consistent
with neighborhood plans 1
=> Q5TX
Develop denser housing of°quality, such as condominiums and
row houses . . ............. 2
=> Q5TX
Upgrade infrastructure such as streets and utilities in older parts of
Fayetteville............................................................................................. 3
=> Q5TX
Old Question
Growth paying for growth- continued use of fees on new
construction to pay for needed infrastructure ......................................... 4
=> Q5TX
New planning standards and/or regulations to support alternative
Subset Question
development........................................................................................... 5
=> Q5TX
Don't know
=> Q06
Refused................................................................................................... 9
=> Q06
33:
Q5B
To continue improving Downtown Fayetteville, which would you most prefer?
Definitions: Downtown Fayetteville includes the region of Fayetteville bordered by
College Avenue and Arkansas Avenue on the east and west and Maple Street and Sixth
Street on the north and south.
More housing units in & around downtown...........................................1
=> Q5TX
More attractive buildings and streets .......................................................2 2
=> Q5TX
More entertainment businesses and venues ............................................3 3
=> Q5TX
More unique retail opportunities attracting shoppers ............................. 4
=> Q5TX
Modified
Greater ease of access and parking......................................................... 5
=> Q5TX
More office space
=> Q
Don't know............................................................................................. 8
=> Q06
Refused............................................................................... 9
=> Q06
Subset Question
34: Q5C
To improve South Fayetteville, which would you most prefer?
> %loj more housuigNiu�x s, a and around Soilth Fayetteville ............. 1
Developnew parks................................................................................. 2
Improve existing parks........................................................................... 3
Redevelop industrial areas for non -industrial uses ................................. 4
Developsidewalks.................................................................................. 5
Improve South School Avenue............................................................... 6
Don't know............................................................................................. 8
Refused................................................................................................... 9
_> Q5TX Old Question
_> Q5TX Modified
=> Q5TX
=> Q5TX
=> Q5TX
=> Q05H
=> Q06 Subset Question
=> Q06
9
Citizens' Survey Draft Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
35:
In order to improve mobility and street quality, which would you most prefer?
Definition: Improve traffic flow may include improving conditions of streets, widening
the major streets that already exist, adding new streets, adding stop signs or stop lights
and/or adjusting speed limits to reduce travel time and congestion and to improve
safety.
Develop more sidewalks......................................................................... 1 _> Q5TX
Protect neighborhoods from traffic impacts ........................................... 3 > Q5TX
Develop improved public transportation................................................4 => Q5TX
Improve traffic flow................................................................................ 5 => Q5TX
Don't know............................................................................................. 8 => Q06
Refused................................................................................................... 9 => Q06
36:
To enhance the beauty of Fayetteville, which would you most prefer?
Definitions: Streetscapes involve construction of enhancements to a street to improve
the overall appearance and make it more appealing (e.g., brick crosswalks like those on
Dickson Street). Gateways are entrances to a city from a major road or highway (e.g.,
interchange on Interstate 540 at the Fayetteville Business District exit near the NW
Arkansas Mall.
Improve appearances of major corridors such as College Avenue ......... 1 => Q5TX
Preserve hillsides.................................................................................... 2 => Q5TX
Improve quality of parks throughout the city ......................................... 3 => Q5TX
Preserve trees.......................................................................................... 4 => Q5TX
Enforce codes such as less trash on streets and integrity of structures ... 5 => Q5TX
Create more attractive streetscapes and gateways or entrances ..............6 6 => Q5TX
Enact a rental property inspection program ............................................7 7 => Q5TX
Don't know............................................................................................. 8 _> Q06
Refused ................... _> Q06
Q5D
Old Question
Subset Question
QSE
Old Question
Subset Question
37: Q5F
Which section of College Avenue needs the most attention?
Interviewer: Don't read "All of College Avenue needs improvement". Use landmarks
if needed: Mountain St.: Mountain Inn & Old Courthouse Maple: Traffic light, pizza
shop, frame shop Sycamore: Traffic light north of McDonald's Rolling Hills: Fiesta
Square Shopping Center Zion Rd.: NWA Mall & Lowe's
Mountain to Maple Street....................................................................... 1
Maple to Sycamore Street....................................................................... 2
Sycamore Street to Rolling Hills Boulevard ...........................................3
3
Rolling Hills Boulevard to Zion Road ....................................................4 4 New Question
All of College Avenue needs improvement ............................................5
5
Don't know............................................................................................ 8
Refused................................................................................................... 9 Subset Question
10
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
38:
Which aspect of the <Q05F> section of College Avenue needs the most attention?
Interviewer: If the R tries to choose more than one response or says "all of those" ask
them to choose the aspect that needs the most attention.
Definitions: Landscape improvements other than trees means weed removal, planting
bushes and flowers, etc.
Planting more trees on the streets => Q5TX
Landscaping improvements other than trees ...........................................2 2 => Q5TX
Sidewalks................................................................................................ 3 => Q5TX
Crosswalks.............................................................................................. 4 => Q5TX
The center turn lane at intersections....................................................... 5 => Q5TX
Don't know............................................................................................. 8 => Q06
Refused................................................................................................... 9 => Q06
39:
Which aspect of S. School Avenue needs the most attention?
Interviewer: If the R tries to choose more than one response or says "all of those" ask
them to choose the aspect that needs the most attention.
Definitions: Landscape improvements other than trees means weed removal, planting
bushes and flowers, etc.
Q5G
New Question
Subset Question
Q5H
Planting more trees on the streets........................................................... 1
Landscaping improvements other than trees ...........................................2
2
Sidewalks................................................................................................ 3 New Question
Crosswalks.............................................................................................. 4
The center turn lane at intersections....................................................... 5
Don't know............................................................................................. 8
Refused................................................................................................... 9 Subset Question
40: Q5TX
In order to address <Q5>, would you be willing to pay additional taxes?
Yes.......................................................................................................... 1
Maybe..................................................................................................... 2
No........................................................................................................... 3 Old Question
Don't know............................................................................................. 8
Refused................................................................................................... 9
11
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
41:
Of the remaining goals for the City of Fayetteville, which is the most important to you?
Definitions: Downtown Fayetteville includes the region of Fayetteville bordered by
College Avenue and Arkansas Avenue on the east and west and Maple Street and Sixth
Street on the north and south.
Q6
Planned and managed growth.................................................................
1 => Q06A
Dev�e1opn e t Downtown Fayetteville .............................
Improvement of College Avenue............................................................
2 => Q06B
3 => Q06F
Old Question
Development of South Fayetteville........................................................
4 => Q06C
Modified
Improved mobility and street uali
=>
A beautiful city- clean and green............................................................
6 => Q06E
Don't know
=> Q
Refused...................................................................................................
9 => Q07A
42:
Q6A
Which method of managing growth would you most prefer?
Interviewer If R is unsure what option 2 mean, tell them, "Denser housing means
rehousing units per acre."
Quality development within existing neighborhoods consistent with
neighborhood plans.................................................................................
1 => Q6TX
Develop denser housing of quality, such as condominiums and
rowhouses..............................................................................................
2 => Q5TX
Upgrade infrastructure such as streets and utilities in older parts of
Fayetteville.............................................................................................
3 => Q6TX
Old Question
Growth paying for growth- continued use of fees on new construction
to pay for needed infrastructure..............................................................
4 => Q6TX
New planning standards and/or regulations to support alternative
Subset Question
development...........................................................................................
5 => Q6TX
Don't know.............................................................................................
8 => Q07A
Refused...................................................................................................
9 => Q07A
12
Citizens' Survey Draft —Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
43:
To continue improving Downtown Fayetteville, which would you most prefer?
Definitions: Downtown Fayetteville includes the region of Fayetteville bordered by
College Avenue and Arkansas Avenue on the east and west and Maple Street and Sixth
Street on the North and south.
More housing units in & around downtown ........................................... I => Q6TX
More attractive buildings and streets ......................................................2 2 => Q6TX
More entertainment businesses and venues ............................................3 3 => Q6TX
More unique retail opportunities attracting shoppers ............................. 4 => Q6TX
Greater ease of access and parking......................................................... 5 => Q6TX
More office space................................................................................... 6 => Q6TX
Don't know............................................................................................. 8 => Q07A
Refused................................................................................................... 9 => Q07A
I.i
Modified
Question
Subset Question
44: Q6C
To improve South Fayetteville, which would you most prefer?
Develop more housing units in and around South Fayetteville,. „ „ 1 =>Q6TX
Develop new parks 2 => Q6TX
Improve existing parks........................................................................... 3 => Q6TX Old Question
Redevelop industrial areas for non -industrial uses ................................. 4 => Q6TX Revised
Develop sidewalks ............... => Q6TX
Improve South School Avenue.............................................................. 6 => Q06H
Don't know............................................................................................. 8 => Q6TX Subset Question
Refused................................................................................................... 9 => Q07A
45:
In order to improve mobility and street quality, which would you most prefer?
Definition: Improve traffic flow may include improving conditions of streets, widening
the major streets that already exist, adding new streets, adding stop signs or stop lights
and/or adjusting speed limits to reduce travel time and congestion and to improve
safety.
Develop more sidewalks......................................................................... l => Q6TX
Protect neighborhoods from traffic impacts ........................................... 3 => Q6TX
Develop improved public transportation................................................ 4 => Q6TX
Improve traffic flow................................................................................ 5 => Q6TX
Don't know............................................................................................. 8 => Q6TX
Refused................................................................................................... 9 => Q07A
Q6D
Old Question
Subset Question
13
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
46:
To enhance the beauty of Fayetteville, which would you most prefer?
Definitions: Streetscapes involve construction of enhancements to a street to improve
the overall appearance and make it more appealing (e.g., brick crosswalks like those on
Dickson Street). Gateways are entrances to a city from a major road or highway (e.g.,
interchange on Interstate 540 at the Fayetteville Business District exit near the NW
Arkansas Mall.
Improve appearances of major corridors such as College Avenue ......... 1
Preservehillsides.................................................................................... 2
Improve quality of parks throughout the city.........................................3
Preservetrees.......................................................................................... 4
Enforce codes such as less trash on streets and integrity of structures ... 5
Create more attractive streetscapes and gateways or entrances ..............6
6
Enact a rental property inspection program ............................................7
7
Don't know............................................................................................. 8
Refused................................................................................................... 9
Q6E
_> Q6TX Old Question
=> Q6TX
=> Q6TX
=> Q6TX Subset Question
=> Q6TX
=> Q6TX
=> Q6TX
=> Q07A
=> Q07A
47: Q6F
Which section of College Avenue needs the most attention?
Interviewer: Don't read "All of College Avenue needs improvement". Use landmarks
if needed: Mountain St.: Mountain Inn & Old Courthouse Maple: Traffic light, Pizza
Shop, Frame Shop Sycamore: Traffic light north of McDonald's Rolling Hills: Fiesta
Square Shopping Center Zion Rd.: NWA Mall & Lowe's
Mountain to Maple Street....................................................................... 1
Maple to Sycamore Street....................................................................... 2
Sycamore Street to Rolling Hills Boulevard ...........................................3
3
Rolling Hills Boulevard to Zion Road ....................................................4
4
All of College Avenue needs improvement ............................................5
5
Don't know............................................................................................. 8
Refused................................................................................................. 9
New Question
Subset Question
14
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
48:
Which aspect of the <Q06F> section of College Avenue needs the most attention?
Interviewer: If the R tries to choose more than one response or says "all of those" ask
them to choose the aspect that needs the most attention.
Definitions: Landscape improvements other than trees means weed removal, planting
bushes and flowers, etc.
Planting more trees on the streets........................................................... 1
Landscaping improvements other than trees ...........................................2
2
Sidewalks................................................................................................ 3
Crosswalks............................................................................................. 4
The center turn lane at intersections.......................................................5
Don't know............................................................................................. 8
Refused................................................................................................... 9
Q6G
=> Q6TX
=> Q6TX New Question
_> Q6TX
=> Q6TX
_> Q6TX
=> Q07A Subset Question
=> Q07A
49: Q6H
Which aspect of S. School Avenue needs the most attention?
Interviewer: If the R tries to choose more than one response or says "all of those" ask
them to choose the aspect that needs the most attention.
Definitions: Landscape improvements other than trees means weed removal, planting
bushes and flowers, etc.
Planting more trees on the streets...........................................................1
Landscaping improvements other than trees ...........................................2
2
Sidewalks................................................................................................ 3
Crosswalks.......................................................... .................... 4 New Question
The center turn lane at intersections ...................... ............................... 5
Don't know............................................................................................. 8
Refused................................................................................................... 9 Subset Question
50: Q6TX
In order to address <Q06>, would you be willing to pay additional taxes?
Yes.......................................................................................................... 1
Maybe..................................................................................................... 2 Old Question
No........................................................................................................... 3
Don't know............................................................................................. 8
Refused................................................................................................... 9
15
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
51: Q7A
Downtown Master Plan
In the past few years, the City has started a process of revitalizing downtown
Fayetteville. Among other things, it has led a process of planning that has resulted in a
Downtown Master Plan. How satisfied are you with the planning process? Are you:
Interviewer: Don't read "haven't heard of the plan". Examples of the revitalization
include the Convention Center, moving the library downtown, financing the rebuilding
of the Mountain Inn block, remodeling the old Courthouse, redesigning and improving
the gardens on the square and improving the Lights of the Ozarks Festival.
Verysatisfied.......................................................................................... 1
Satisfied.................................................................................................. 2
Neither satisfied nor dissatisfied............................................................. 3
Dissatisfied............................................................................................. 4
Verydissatisfied..................................................................................... 5
Haven't heard of the plan........................................................................ 6
Don't know............................................................................................. 8
Refused................................................................................................... 9
New Question
=> Q08
=> Q08
=> Q08
Dawntown Master Flan
To what extent have you participated in the Downtown Master Planning process? Was
it to:
Agreat extent......................................................................................... 1
Someextent............................................................................................ 2
Neither some or a small extent............................................................... 3
Smallextent............................................................................................ 4 New Question
Have not participated at all in the planning process ............................... 5
Don't know............................................................................................. 8
Refused................................................................................................... 9
16
Citizens' Survey Draft —Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
54: Q9
Fayetteville has initiated several new programs in the last few years. Please tell me
which of the following programs you are aware of?
Not aware of any of these programs
Yes........................................................................................................... 1 New Question
No.............................. ......................... ...... .................................2
Don't know............................................................ ............................... 8
Refused................................................................................................... 9
55: Q9_l
The anti -litter program
Yes.......................................................................................................... 1
No........................................................................................................... 2 Don't know............................................................................................. 8 New Question
Refused................................................................................................... 9
56: Q92
Street resurfacing, sidewalk, curb & 3gutter improvements
Interviewer: This refers to the overlay protects, not the new Transportationplan
Yes.......................................................................................................... 1
No........................................................................................................... 2
Don't know 8 New Question
.......................................................................
Refused................................................................................................... 9
57: Q9_4
New park programming
Yes.......................................................................................................... 1
No............................................................. 2
Don't know............................................................................................. 8 New Question
Refused................................................................................................... 9
58: Q9_5
Public safety improvements
Yes.......................................................................................................... 1
No........................................................................................................... 2 New .Question
Don't know............................................................................................. 8
Refused................................................................................................... 9
17
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
,� 13 33
r�
...._.,..��;::3
60: Q9A
Gary program awareness
How effective has the anti -litter program been?
Veryeffective......................................................................................... 1
Effective................................................................................................. 2 New Question
Neither effective nor ineffective............................................................. 3
Ineffective............................................................................................... 4
Very ineffective...................................................................................... 5 Subset Question
Don't know............................................................................................. 8
Refused................................................................................................... 9
61: Q9B
Cary program awareness
How has the street resurfacing, sidewalks, orbs and guterspogram changed the
quality of your typical ride? Is it:
Interviewer: This is also called the "Overlay" program.
Alot smoother........................................................................................ 1
Smoother................................................................................................. 2 New Question
The same as before................................................................................. 3
Rougher.................................................................................................. 4
Alot rougher........................................................................................... 5 Subset Question
Don't know............................................................................................. 8
Refused................................................................................................... 9
18
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
62:
City program awareness'
How has your use of Fayetteville's parks changed, if at all, as a result of the changes in
park programming? Has your park use:
Increaseda lot......................................................................................... 1
Increased................................................................................................. 2
Stayedthe same...................................................................................... 3
Decreased............................................................................................... 4
Decreaseda lot....................................................................................... 5
Don't know............................................................................................. 8
Refused................................................................................................... 9
Q9D
New Question
Subset Question
uon•t Know ........................................ 8 => HOU
.....................................................
Refused................................................................................................... 9 => HOU Subset Question
64: Q9F
City program awareness
Which of the following public safety services needs more attention?
Police...................................................................................................... 1
Fire.......................................................................................................... 2 New Question
Ambulance.............................................................................................. 3
Don't know............................................................................................. 8
9 Subset Question
Refused......................................................................... Q
19
Citizens' Survey Draft —Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
Interviewer Thus pertains to Council £ of Neighborhoods' neighborhood associations
66: Q10A
Housing for first time buyers
Interviewer: if the R seems hesitant repeat, "Are there too many, too few or just about
the right amount of this type of housing".
Toomany................................................................................................ 1 Old Question
Toofew................................................................................................... 2
Just about the right amount..................................................................... 3
Don't know............................................................................................. 8
Refused................................................................................................... 9
67: Q10B
Condominiums
Interviewer: if the R seems hesitant repeat, "Are there too many, too few or just about
the right amount of this type of housing".
Definitions: Condominiums are individually owned homes or apartments contained in
a multi -unit complex or on land owned commonly by all residents.
Toomany................................................................................................ I Old Question
Toofew................................................................................................... 2
Just about the right amount..................................................................... 3
Don't know............................................................................................. 8
Refused................................................................................................... 9
20
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
68: Q10C
Apartments
Interviewer: if the R seems hesitant repeat, "Are there too many, too few or just about
the right amount of this type of housing".
Toomany................................................................................................ 1 Old Question
Toofew................................................................................................... 2
Just about the right amount..................................................................... 3
Don't know............................................................................................. 8
Refused................................................................................................... 9
69: Q10D
Single family homes
Interviewer: if the R seems hesitant repeat, "Are there too many, too few or just about
the right amount of this type of housing".
Toomany................................................................................................ 1
Toofew................................................................................................... 2 Old Question
Just about the right amount..................................................................... 3
Don't know............................................................................................. 8
Refused.................................................................::................................ 9
70: Q10E
Housing for older adults
Interviewer: if the R seems hesitant repeat, "Are there too many, too few or just about
the right amount of this type of housing".
Toomany................................................................................. 1
"""""""' Old Question
Too few................................................................................................... 2
Just about the right amount.....................................................................3
Don't know............................................................................................. 8
Refused................................................................................................... 9
21
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
71: Q10F
Affordable housing
Interviewer: if the R seems hesitant repeat, "Are there too many, too few or just about
the right amount of this type of housing".
Definitions: Affordable housing is housing which costs no more than 30% of a
household's annual income.
Toomany................................................................................................ 1 Old Question
Toofew................................................................................................... 2
Just about the right amount..................................................................... 3
Don't know............................................................................................. 8
Refused................................................................................................... 9
72: Q11
Switching gears, I'm about to ask you two questions where you can select all the
answers that apply. To start, when you want information from the city, how do you get
it? Do you obtain it through:
Definitions: Personal Contact includes such activities as attending City Council
meetings, visiting with Council representatives, attending public meetings, visiting
City Hall and talking to neighbors, friends or relatives. Newspapers include the
Arkansas Democrat Gazette, the Morning News, the NWA Times, Fayetteville Free
Weekly and All About Town among others. Radio includes stations such as KUAF,
KKEG, KXNA and others. Government Access Channel (PEG) appears on COX
Channel 16. Its broadcasts include but aren't limited to: Fayetteville City Council
Meetings, Fayetteville City Planning Commission Meetings and Washington County
Quorum Court. Public Access Television appears on COX Channel 18. It's operated
by Community Access Television (CAT), a nonprofit organization under contract with
the city of Fayetteville. CAT's purpose is to provide a channel of free expression for
every citizen. The city of Fayetteville exercises no editorial control over CAT. Internet
includes going to the city website or to other websites. Inserts in utility bills are fliers
and handbills included in the utility bills mailed by the City. These inserts inform
citizens of changes in policy, suggest energy -saving techniques and other things.]
Personalcontact.................................................................................... 01
Newspapers........................................................................................... 04
Radio....................................................................................................
05
Public access television (CAT).............................................................
06
Government access channel..................................................................
07
Old Question
Other television stations .......................................................................
08
Internet..................................................................................................
09
Inserts in utility bills.............................................................................
10
I don't seek information from the City ..................................................11
11
Don't know...........................................................................................
98
Refused.................................................................................................
99
22
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
73:
How do you communicate with the City? Again, please tell me all the answers that
apply. Do you:
Attend City Council meetings.............................................................. 01
Visit with City Council representatives................................................ 04
Visit with other governmental representatives (e.g., mayor, city
managers)............................................................................................. 05
Communicate via telephone................................................................. 06
Communicate via letter......................................................................... 07
Communicate via e-mail....................................................................... 08
Communicate via the city website........................................................ 09
Don't contact the city............................................................................ 10
Don't know........................................................................................... 98
Refused................................................................................................. 99
Q12
Old Question
74: Q13
Fayetteville has grown over the past two years. Would you say that Fayetteville's
population growth has been:
Muchtoo slow........................................................................................
1
Somewhattoo slow.................................................................................
2
Theright amount....................................................................................
3 Old Question
Somewhattoo fast..................................................................................
4
Muchtoo fast..........................................................................................
5
Don't know.............................................................................................
8
Refused...................................................................................................
9
75:
Q14
Fayetteville's business and retail growth has been:
Muchtoo slow........................................................................................
1
Somewhattoo slow.................................................................................
2
Theright amount....................................................................................
3 Old Question
Somewhattoo fast..................................................................................
4
Muchtoo fast..........................................................................................
5
Don't know.............................................................................................
8
Refused...................................................................................................
9
23
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
76:
Fayetteville's job growth has been:
Muchtoo slow........................................................................................ 1
Somewhattoo slow................................................................................. 2
Theright amount.................................................................................... 3
Somewhattoo fast.................................................................................. 4
Muchtoo fast.......................................................................................... 5
One of the above, but they're all minimum wage jobs ............................ 6
Don't know............................................................................................. 8
Refused................................................................................................... 9
Q15
Old Question
Within existing neighborhoods consistent with neighborhood plans ... 1
Outside currently established neighborhoods 2 Old Question
Neitherone............................................................................................. 3 Revised
Don't know............................................................................................. 8
Refused................................................................................................... 9
79: Q17
How supportive or unsupportive are you of the City acquiring land to preserve open or
green spaces? Are you:
Interviewer: The City most commonly acquires land through donation, annexation and ...
Verysupportive...................................................................................... 1
Supportive............................................................................................... 2
Neither supportive nor unsupportive...................................................... 3
Unsupportive.......................................................................................... 4
Veryunsupportive.................................................................................. 5
Don't know............................................................................................. 8
Refused................................................................................................... 9
Old Question
Revised slightly &
needs additional
information
24
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
80:
Definitions: Long-term land use plans are plans for an area of land that prepares for
growth and use of the land over a time span of decades.
Q18
I don't know what the city's long-term land use plans are (silent)......... 6
Don't know............................................................................................. 8
Refused................................................................................................... 9
81: Q19
Interviewer: The city encourages development throughout the city but, sometimes, in addition,
will focus on certain areas and provide incentives development within those areas.
Verysupportive......................................................................................
1
Supportive...............................................................................................
2
Neither supportive nor unsupportive......................................................
3 Old Question
Unsupportive..........................................................................................
4
Veryunsupportive..................................................................................
5
Don't know.............................................................................................
8
Refused...................................................................................................
9
82:
Q20
For which of the following would you be willing to pay an extra $10.00
to $20.00 per
year in taxes?
Instituting a smart growth plan for the area ............................................1
1
Buying land for greenspace that would not be developed ......................
2
Buying land to keep farmland from being developed .............................
3 Old Question
Buyingland for parks.............................................................................
4
Unwilling to pay any additional taxes ....................................................
5
Don't know.............................................................................................
8
Refused...................................................................................................
9
25
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
83:
Currently 3/4 of a cent of Fayetteville's sales tax is used for sewer improvement. Do
you favor or oppose extending the existing 3/4 cent tax to make other infrastructural
improvements?
Interviewer: If the tax is extended, citizens will not see an increase in their sales tax.
This will simply extend the duration of the tax to provide money for other
infrastructural improvements such as improving city water services and road
maintenance.
Favor....................................................................................................... 1
Oppose.................................................................................................... 2
Unsure.................................................................................................... 3
Refused................................................................................................... 9
84:
Q21
New Question
Q22
Do you favor or oppose spending additional tax dollars for street improvements?
New Question
Favor....................................................................................................... 1
Oppose.................................................................................................... 2
Unsure.................................................................................................... 3 Asked only if Q3 is not =
Refused................................................................................................... 9 "Streets"
Yes.......................................................................................................... 1
No........................................................................................................... 2 New Question
Don't know............................................................................................. 8
Refused................................................................................................... 9
26
Citizens' Survey Draft - Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
Demographics
We're nearly done. I just need to ask you a few questions to make sure we've talked to
Old Transition
a wide variety of people from all over the city.
90:
TENU
Demographics
How long have you lived in Fayetteville?
Lessthan one year..................................................................................
1
Ito 5 years..............................................................................................
2
6 to 10 years............................................................................................
3
11 to 20 years..........................................................................................
4
Old Question
More than 20 years, but not all my life ...................................................5
5
Allof my life..........................................................................................
6
Notapplicable.........................................................................................
7
Don't know.............................................................................................
8
Refused...................................................................................................
9
91:
STLV
Demographics K...
On what street do you live?
Enterstreet.............................................................................................. 1 O
Not applicable........................................................................................... Old Question
Don't know............................................................................................. 2
Refused................................................................................................... 3
92: CSST
What is the nearest cross street to your home?
Enterstreet.............................................................................................. 1 O
Not applicable .................................... 2 Old Question
.........................................
Don't know............................................................................................. 8
Refused................................................................................................... 9
27
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
93: RESD
One family house detached from any other houses................................1
One family house attached to one or more houses ..................................2
2
A building with two or more apartments ................................................3 3 Old Question
Mobilehome........................................................................................... 4 (slightly
Other....................................................................................................... 5 0 reworded the
Notapplicable......................................................................................... 6 question)
Don't know............................................................................................. 8
Refused................................................................................................... 9
94: HOME
Demographics
Do you rent or own your current residence?
Rent...................................................................................................... 1
Own........................................................................................................ 2
Other....................................................................................................... 3 0 New Question
Don't know............................................................................................. 8
Refused................................................................................................... 9
95: FUTR
nnlnanRl4nni, no
Renta home............................................................................................ 1 New Question
Buya home............................................................................................. 2
Other....................................................................................................... 3 0
Don't know............................................................................................. 8 Subset Question
Refused................................................................................................... 9
28
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
96: REAS
Demographics
What is the top reason you choose to live in Fayetteville? I have a list:
Interviewer: if the R gives more than one reason, get the TOP reason
Closeto family..................................................................................... 01
Qualityof life....................................................................................... 02
Closeto work........................................................................................ 03
Closeto the U of A............................................................................... 04
Schoolquality....................................................................................... 05
Theweather.......................................................................................... 06
Highvalue for the tax dollar................................................................. 07
Recreation opportunities....................................................................... 08
Bornhere.............................................................................................. 09
Allof the above.................................................................................... 10
Other..................................................................................................... 11 O
Notapplicable....................................................................................... 12
Don't know........................................................................................... 98
Refused................................................................................................. 99
Old Question
97: WORK
Depiopy a hits
Which of the following best describes you? Are you:
Interviewer: If the R gives you two answers, ask them which BEST describes them.
Working full-time (35 hours a week or more) ......................................01
01
Workingpart-time................................................................................ 02
Lookingfor work.................................................................................. 03
Student, not working............................................................................. 04
Student, working part-time................................................................... 05
Student, working ful l-time.................................................................... 06
A full-time homemaker........................................................................ 07
Retired and work part or full -time ........................................................ 08
Retiredand don't work.......................................................................... 09
Other..................................................................................................... 10 O
Don't know........................................................................................... 98
Refused................................................................................................. 99
Old Question
29
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
98:
Demographics
How long, on average, does it take you to get to work (school) one way?
One quarter hour or less (15 minutes or less) ....................................... 01
Half hour (30 minutes)......................................................................... 02
Three quarters hour (45 minutes).......................................................... 03
One hour (60 minutes).......................................................................... 04
Hour and 15 minutes (75 minutes)....................................................... 05
Hour and a half (90 minutes)................................................................ 06
Hour and three-quarters (105 minutes) .................................................07
07
Two hours (120 minutes)...................................................................... 08
Two and a quarter hours or more (135 minutes or more) ..................... 09
Notapplicable....................................................................................... 10
Don't know........................................................................................... 98
Refused................................................................................................. 99
Old Question
(slightly
reworded
answers for
clarification)
99: HISP
Der`nographws � ....... .. _.....,
Are you Spanish, Hispanic or Latino?
Definitions: Spanish, Hispanic or Latino describes people of Cuban, Mexican, Puerto
Rican, South or Central American or other Spanish culture or origin, regardless of race
(US Census Bureau definition).
Yes...................................................... ........................................... 1
No........................................................................................................... 2 Old Question
Notapplicable......................................................................................... 3
Don't know............................................................................................. Zi
Refused................................................................................................... 9
100: RACE
Demographics ...
What is your race?
Whiteor Caucasian................................................................................. 1
Black or African-American.................................................................... 2
Asian....................................................................................................... 3
American Indian or Alaska native.......................................................... 4
1"atzye Bawazan or other 1'atzcslaticlex............................................. 5
Other....................................................................................................... 6 O
Notapplicable......................................................................................... 6
Don't know............................................................................................. 8
Refused................................................................................................... 9
Old Question -
Reworded to
match the
format used by
the US Census
Bureau
30
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
101: EDUC
Demographics -;
What is the highest degree or level of school you have completed?
12th grade or less, no diploma................................................................ 1
High school graduate or GED................................................................. 2
Some college, no degree......................................................................... 3 Old Question
Associate degree (e.g., AA, AS, vocational school, certificate program)4
Bachelor's degree (e.g., BA, BS, AB) .....................................................5
5
Graduate or professional degree............................................................ 6
Notapplicable......................................................................................... 7
Don't know............................................................................................. 8
Refused................................................................................................... 9
102: VOTE
In talking to people about elections, we often fmd that a lot of people were not able to vote
because they weren't registered, they were sick, or they just didn't have time. Which of the
following best describes you in the 2004 presidential election:
Interviewer: If R is not sure what election, tell them, "In 2004, you remember that John
Kerry ran for president on the Democratic ticket against George W. Bush for the Republicans.
For that election, which best described you:"
I did not vote (in the election last November)
I thought about voting last time- but didn't ............................................2
2
I usually vote, but didn't last time..........................................................3 New Question
Iam sure I voted..................................................................................... 4
Don't know............................................................................................. 8
Refused................................................................................................... 9
103: BYEAR
Demographics
In what year were you born?
Enteryear..................................................................................................
Notapplicable......................................................................................... 1 Old Question
Don't know....................................................................................... 1898
Refused............................................................................................. 1899
31
Citizens' Survey Draft — Substantive Questions
City of Fayetteville
Survey Research Center, University of Arkansas
July 7, 2005; Revised 8/08/05
104: INCO
Demographics
How much do you anticipate your household's
total income before taxes will be in
2005?
Interviewer: if the R asks why we need this information, explain that it is only to assure
that we spoke to a sufficient number of people of different backgrounds.
Lessthan $15,000................................................................................... 1
$15,001 to $25,000................................................................................. 2
$25,001 to $35,000................................................................................. 3
$35,001 to $50,000................................................................................. 4 Old Question
$50,001 to $75,000................................................................................. 5
$75,001 ti $100,000................................................................................ 6
More than $100,000................................................................................ 7
Don't know............................................................................................. 8
Refused................................................................................................... 9
105: GEND
Are you:
Male........................................................................................................ 1
Female . Old Question
Refused...................................................................... ................. 9
32
Most recent changes to the Fayetteville Citizens' Survey
Changes Following the Meetings with City Council and Citizens
on August 3 and 5, 2005
1 Q 1 B Added this question
2 Q2B, Q4, Q5, Q6
a. Formerly "Downtown Fayetteville"
i. Changed to "Development of Downtown Fayetteville
b. Formerly "Development of College Avenue"
i. Changed to "Improvement of College Avenue"
3 Q5A, Q6A
a. In the FCS03, 187/400 chose "Planned and managed growth" for Q5 and Q6.
b. Formerly "Develop affordable housing"
i. Changed to "Develop denser housing of quality, such as
condominiums and row houses"
ii. Also added a new interviewer not explaining denser housing.
4 Q5C,Q6C
a. Formerly "Develop affordable single family housing, including
condominiums"
i. Changed to "Develop more housing units in and around South
Fayetteville"
ii. Same as in Q5B/Q6B Development of Downtown Fayetteville
5 Q8 — Altogether new question
a. Softened the wording from:
In the past few years, the City has rebuilt and repaved Dickson Street, installed new
lighting, installed and repaired sidewalks, gutters and curbs, added handicap
accessibility features and added new street crossings, signage and landscaping. How
much were the changes worth doing:
Veryworth doing.................................................................................... 1
Worthdoing............................................................................................ 2
Neither worth doing nor wasteful........................................................... 3
Wasteful.................................................................................................. 4
Verywasteful.......................................................................................... 5
Don't know.............................................................................................. 8
Refused................................................................................................... 9
b. To:
In the past few years, the City has rebuilt and repaved Dickson Street, installed new
lighting, installed and repaired sidewalks, gutters and curbs, added handicap
accessibility features and added new street crossings, signage and landscaping. How
satisfied or dissatisfied are you with the changes:
Verysatisfied.......................................................................................... 1
Satisfied.................................................................................................. 2
Neither satisfied nor dissatisfied............................................................. 3
Dissatisfied............................................................................................. 4
Verydissatisfied..................................................................................... 5
Don't know.............................................................................................. 8
Refused................................................................................................... 9
Fayetteville Citizens' Survey Changes as of August 5, 2005
Survey Research Center, University of Arkansas
8/8/2005
6 Q9_2
a. Formerly "Street Improvements"
i. Changed to "Street Resurfacing, Sidewalk, Curb & Gutter
Improvements"
7 Q9_3
a. Removed
8 Q9_6
9 Q9_7
10 Q9B
11 Q9C
a. Removed
12 Q9F
13 Q9G
a. Changed the wording of the last sentence.
b. Formerly "how likely would you be to use it to get around"
i. Changed to "how likely would you be to use it to get around for
transportation and/or recreation"
14 Q9H
a. New question
15 11 and Q12: Added ward and neighborhood association meetings options
16 Q16
a. From:
Some citizens want the City to permit additional development within currently developed areas and other want
the City to permit development of current farmland on the edges of the City. Which do you prefer:
Within existing neighborhoods consistent with neighborhood plans...... 1
On current farmland consistent with City regulations ............................ 2
b. To:
Which do you prefer, that the City promote quality development by allowing building:
Within existing neighborhoods consistent with neighborhood plans...... 1
Outside currently established neighborhoods ......................................... 2
17 Q17 — How else does the City acquire land? Through annexation?
a. Current interviewer note reads, "The City most commonly acquires land
through donation, annexation and ..."
b. Still getting information to finish this note.
18 Q18
a. From:
How supportive or unsupportive are you for requiring City long-term land use plans?
Verysupportive...................................................................................... 1
Supportive............................................................................................... 2 Old Question
Neither supportive nor unsupportive...................................................... 3
Unsupportive.......................................................................................... 4
Very unsupportive.................................................................................. 5
b. To:
2
Fayetteville Citizens' Survey Changes as of August 5, 2005
Survey Research Center, University of Arkansas
8/8/2005
How well or poorly do you feel the City is following established long-term land use
plans? Are they following them:
Verywell................................................................................................ 1
Well........................................................................................................2 Old Question
Neither well nor poorly........................................................................... 3
Poorly...................................................................................................... 4
Verypoorly............................................................................................. 5
19 Q19
a. Formerly "How supportive or unsupportive are you for limiting funding for
development to only certain areas of the City:"
i. Changed to "Cities sometimes temporarily spotlight specific areas that
need more development. How supportive or unsupportive are you of
providing incentives to encourage development in spotlighted areas?
20 Moved Q21 from following Q23 (Do you favor or oppose...) to follow the growth
management questions
21 Eliminated a question about how to fund City services
22 Added HOME and FUTR in the demographic section
a. Both questions will be asked of everyone.
b. We changed the wording of FUTR slightly to incorporate a time limit.
c. Formerly "In the future, do you plan to continue renting a home or do you
plan to buy a home"
d. Changed to "In the next five years do you plan to rent a home or do you plan
to buy a home"
23 The RACE question options have changed
a. The US Census bureau has changed the wording of their options.
b. Previously, Asian and Pacific Islander were combined in one option.
c. Now they are split into two options: "Asian" and "Native Hawaiian or other
Pacific Islander".
Date
Dear Fayetteville Resident:
Within a few days, interviewers from the Survey Research Center at the University of
Arkansas will be calling you as part of a study for the City of Fayetteville. This is a city-wide
survey in which we are seeking to understand what Fayetteville residents want most for their city
in the next few years.
We are writing in advance of our telephone call because we have found that many people
appreciate being advised that a study is in process, and that they will be called. You are one of a
randomly selected group of Fayetteville residents who will be telephoned to obtain your input on
the future directions and services of Fayetteville.
When our interviewer calls he or she will ask to interview an adult member of your
household. In order for our results to represent all of the people in Fayetteville, we also ask a
question or two so as to randomly select among the adults in your household. Altogether the
interview should take only about 18 to 22 minutes. If we should call at an inconvenient time,
please tell the interviewer and she or he will be happy to call back later.
Your help and that of other participants in this effort to find out what people want from
their city is essential to maintaining and improving the quality of life in our community. We
greatly appreciate it. If you have any questions, please don't hesitate to ask our interviewer. Or,
you may contact my office at 575-8330 or Dr. Molly Longstreth of the Survey Research Center
at 575-4222 or by e-mail at src@uark.edu.
Cordially,
Dan Coody
Mayor
Robert Reynolds
Alderman, Ward 1
Brenda Thiel
Alderman, Ward 1
Kyle B. Cook
Alderman, Ward 2
Robert K. Rhoads Bobby Ferrell Shirley Lucas
Alderman, Ward 3 Alderman, Ward 3 Alderman, Ward 4
Don Marr
Alderman, Ward 2
Lioneld Jordan
Alderman, Ward 4
Fecha
Estimado residente de Fayetteville:
En unos pocos dias, un encuestador del Centro de Encuestas de la Universidad de
Arkansas le llamara por telefono como parte de un estudio encomendado por la Municipalidad de
Fayetteville. Esta encuesta abarca toda la ciudad, y su objetivo es saber claramente que quieren
los residentes de Fayetteville para su ciudad en los proximos aiios.
Le estamos enviando esta carta antes de llamar por telefono porque sabemos que mucha
gente prefiere que se les informe que se esta conduciendo un estudio y que se les llamara por
telefono. Usted es uno de los residentes de Fayetteville que han sido seleccionados al azar para
recibir un llamado telefonico solicitando su opinion sobre la futura direccion y servicios de
Fayetteville.
Cuando nuestro encuestador le llame, el o ella pedira entrevistar a una persona adulta de
su casa. Para que nuestros resultados sean representativos de toda la poblacion de Fayetteville, le
haremos tambien un par de preguntas para seleccionar al azar a uno de los adultos que viven en
su casa. En total, la encuesta no durara mas de 18-22 minutos. Si le estuvieramos llamando a una
hora inconveniente, por favor informeselo al encuestador, quien no tendra problema en llamarle
en otro momento.
Su colaboracion, al igual que la de otras personas que participaran en este esfuerzo para
saber que quieren los ciudadanos de Fayetteville para su ciudad, es imprescindible para mantener
y mejorar la calidad de vida de nuestra comunidad, y la apreciamos sobremanera. Si tuviera
alguna pregunta, no dude en consultar con nuestro encuestador. Tambien puede llamar a mi
oficina al numero 575-8330 o a la Dra. Molly Longstreth al Centro de Encuestas al numero 575-
4222 o por correo electronico a src@uark.edu.
Cordialmente,
Dan Coody
Intendente
Robert Reynolds
Concejal, Distrito 1
Brenda Thiel Kyle B. Cook
Concejal, Distrito 1 Concejal, Distrito 2
Don Marr
Concejal, Distrito 2
Robert K. Rhoads Bobby Ferrell Shirley Lucas Lioneld Jordan
Concejal, Distrito 3 Concejal, Distrito 3 Concejal, Distrito 4 Concejal, Distrito 4
FAYETTEVILLE, ARKANSAS
SURVEY OF CITIZENS
REPORT OF FINDINGS
PREPARED BY:
MOLLY LONGSTRETH, DIRECTOR
WITH THE ASSISTANCE OF:
NOEL SHARIF, RESEARCH PROJECT ANALYST
CASE MINER, WRITING ASSISTANT
DEBRA TOLLIVER, RESEARCH ASSISTANT
KIM GILLOW, PROJECT MANAGER
PREPARED FOR:
CITY OF FAYETTEVILLE
DECEMBER 2005
ACKNOWLEDGEMENTS
The Survey Research Center would like to thank the following individuals for their
assistance in conducting the Fayetteville Citizens Survey and the subsequent writing of this
report:
The Citizens of Fayetteville
The Fayetteville City Managers, especially Susan Thomas, Stephen Davis and Kevin
Springer
The Fayetteville City Council
Mayor Dan Coody
Joanna Main, City of Fayetteville
Pam Henson, City of Fayetteville
Lana Broyles, City of Fayetteville
John Goddard, Geographic Information System, City of Fayetteville
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
TABLE OF CONTENTS
Acknowledgements.................................................................................................................... i
ExecutiveSummary.................................................................................................................
ix
How the Survey was Conducted..........................................................................................
ix
Fayetteville as a Place to Live and the Effectiveness of City Government .........................
ix
Satisfaction with and Need for Improvements to City Services ..........................................ix
ix
Group One services.......................................................................................................... ix
GroupTwo services.........................................................................................................
ix
Citizens' Priorities for City Goals......................................................................................... x
Citizens' Opinions on Tax Initiatives.................................................................................xii
Recognition and Evaluation of New City Programs ...........................................................
xii
Preferences Regarding Growth Management Strategies ...................................................xiii
Information Programs........................................................................................................ xiii
TheStudy.................................................................................................................................. 1
Descriptionof the Study....................................................................................................... 1
Objectives............................................................................................................................. 1
StudyMethods...................................................................................................................... 1
Characteristics of Survey Respondents................................................................................. 2
Fayetteville as a Place to Live and City Service Satisfaction................................................... 5
Opinionsof City Services......................................................................................................... 7
Most Satisfactory Services: Group One............................................................................... 7
Most Satisfactory Services: Group Two............................................................................... 7
Services Needing Improvement............................................................................................ 8
Group One services needing improvement....................................................................... 8
Commutetimes............................................................................................................. 9
Aspects of streets needing the most attention.............................................................
10
Willingness to pay for street improvements...............................................................
10
Aspects of transportation needing the most attention .................................................11
11
Willingness to pay for transportation improvements..................................................
12
Aspects of utilities needing the most attention...........................................................
13
Willingness to pay for improvements to utilities........................................................
14
City services needing the most improvement: Group Two ...........................................
15
Sections of College Avenue needing the most attention ............................................
17
Willingness to pay for improvements to College Avenue ..........................................17
17
Aspects of College Avenue needing the most attention .............................................
18
Aspects of growth and development needing the most attention ...............................
18
Willingness to pay for growth and development improvements ................................19
19
Aspects of housing needing the most attention...........................................................
20
Willingness to pay for improvements to housing.......................................................
20
Aspects of surface and ground water needing the most attention ...............................
21
iii
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Willingness to pay for improvements to surface and ground water ...........................
22
Aspects of Downtown Fayetteville needing the most attention ..................................23
23
Willingness to pay for improvements to Downtown Fayetteville ..............................
23
Aspects of a clean and green city needing the most attention ....................................24
24
Willingness to pay for improvements to a clean and green city .................................24
24
Citizens' Desires for the Future..............................................................................................
27
Top Goal: Planned and Managed Growth.........................................................................
28
Top Goal: Improved Mobility and Street Quality..............................................................
29
Top Goal: Development of South Fayetteville..................................................................
31
Improving Aspects of South School Avenue and Willingness To Pay ..........................
33
Top Goal: A Beautiful City — Clean and Green.................................................................
34
Top Goal: College Avenue................................................................................................
35
Sections of College Avenue needing improvement and willingness to pay ...................36
36
Aspects of College Avenue needing improvements and willingness to pay ..................
36
Top Goal: Downtown Fayetteville.....................................................................................
37
Residents' Preferences Regarding Various Tax Initiatives....................................................
39
Willingness to Pay for Growth Management Strategies.....................................................
39
Summary of Willingness to Pay for Street Improvement...................................................
40
Willingness to Pay for Infrastructural Improvement..........................................................
41
Citizens' Opinions About Recent City Initiatives and Their Own Safety ..............................
43
Citizens' Awareness of New City Programs......................................................................
43
Citizens' Evaluations of New City Programs.....................................................................
43
Citizens' Feelings of Safety................................................................................................
45
Citizens' Evaluations of Completed Projects.....................................................................
46
Dickson Street improvements.........................................................................................
46
Downtown Fayetteville Master Plan...............................................................................
46
Growthand Development.......................................................................................................
49
Growth................................................................................................................................
49
Populationgrowth...........................................................................................................
49
Business and retail market growth..................................................................................
49
Jobgrowth.......................................................................................................................
49
Preferences Regarding Growth Management Strategies....................................................
50
Infill or perimeter development......................................................................................
50
Buying land to preserve open or green space.................................................................
51
Limiting funding for development to only certain areas of the city ...............................
51
How well the city uses long-term land -use plans...........................................................
52
HousingPreferences...........................................................................................................
52
Housing for first-time buyers..........................................................................................
52
Apartments......................................................................................................................
53
Condominiums................................................................................................................
53
Single-family homes.......................................................................................................
53
Housing units for older adults.........................................................................................
53
Affordablehousing units.................................................................................................
53
Information.............................................................................................................................
55
Obtaining Information from the City..................................................................................
55
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Communicatingwith the City............................................................................................. 55
Summary and Conclusions..................................................................................................... 57
Fayetteville as a Place to Live and City Government Effectiveness .................................. 57
Satisfaction with and Recommendations about City Services ............................................57
57
Citizens' Priorities for City Goals....................................................................................... 60
Citizens' Opinions on Tax Initiatives................................................................................. 63
Citizens' Awareness and Evaluations of New City Programs ............................................63
63
Preferences Regarding Growth Management Strategies.................................................... 64
InformationPrograms......................................................................................................... 65
►n
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
TABLE OF FIGURES
Table 1 Rating of the Quality of Life in Fayetteville and Fayetteville as a Place to Live........ 5
Table 2 Top Reasons for Living in Fayetteville....................................................................... 6
Table 3 Effectiveness of City Government.............................................................................. 6
Table 4 Most Satisfactory City Service: Group One................................................................ 7
Table 5 Most Satisfactory City Service: Group Two................................................................ 8
9
Table 6 City Services Needing the Most Improvement: Group One ........................................9
Table 7 Daily Commute (One-Way)......................................................................................... 9
Table 8 Most Needing Improvement: Streets.........................................................................
11
Table 9 Most Needing Improvement: Transportation............................................................
13
Table 10 Most Improvement: Utilities..................................................................................
15
Table 11 City Services Needing the Most Improvement: Group Two ...................................16
16
Table 12 Sections of College Avenue Needing Attention and Willingness to Pay ...............18
18
Table 13 Aspects of College Avenue Needing the Most Attention .......................................18
18
Table 14 Aspects of Growth and Development Services Needing the Most Attention and
Willingnessto Pay..........................................................................................................
20
Table 15 Aspects of Housing Needing the Most Attention and Willingness to Pay ..............
21
Table 16 Aspects of Surface and Groundwater Needing the Most Attention and Willingness
toPay..............................................................................................................................
23
Table 17 Aspects of Downtown Fayetteville Needing the Most Attention and Willingness
To
Pay...................................................................................................................................
24
Table 18 Aspects of a Clean and Green City Needing the Most Attention and Willingness
to
Pay...................................................................................................................................
25
Table 19 Residents' Priorities for City Goals........................................................................
28
Table 20 Preferred Methods of Managing Growth and Willingness to Pay ..........................29
29
Table 21 Preferred Ways to Improve Mobility and Street Quality and Willingness to Pay..
31
Table 22 Preferred Methods for Developing South Fayetteville and Willingness to Pay......
33
Table 23 Improving Aspects of South School Avenune and Willingness to Pay ...................34
34
Table 24 Preferred Ways to Enhance the Beauty of Fayetteville and Willingness to Pay ....
35
Table 25 Improving Sections of College Avenue and Willingness to Pay ............................36
36
Table 26 Improving Aspects of College Avenue and Willingness to Pay .............................
37
Table 27 Development of Downtown Fayetteville and Willingness to Pay ..........................38
38
Table 28 Willingness to Pay for Growth Management Initiatives .........................................
40
Table 29 Approval of Additional Tax Dollar Expenditures for Street Improvement .............41
41
Table 30 Approval of Extending Sales Tax for Added Infrastructure Work ..........................41
41
Table 31 Awareness of New City Programs..........................................................................
43
Table 32 Quality of Ride Due to Street Resurfacing..............................................................
43
Table 33 Citizen Useage of a Trail System in Fayetteville....................................................
44
Table 34 Changes in Park Useage from Park Programming Changes ....................................44
44
Table 35 Effectiveness of the Anti -Litter Program.................................................................
44
Table 36 Responsiveness of Citizens' Neighborhood Association ........................................
45
Table 37 Public Safety Service that Performs the Best..........................................................
45
►"
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Table 38 Public Safety Service that Needs More Attention ...................................................45
45
Table 39 Citizens Safety at Home at Night............................................................................
45
Table 40 Citizens who Feel Safe Walking at Night...............................................................
45
Table 41 Where Citizens Feel Unsafe Walking Alone at Night .............................................46
46
Table 42 Satisfaction with the Changes Made to Dickson Street ...........................................46
46
Table 43 Satisfaction with the Downtown Master Plan Planning Process ............................
47
Table 44 Extent of Participation in the Downtown Master ...................................................47
47
Table 45 Opinions about Rates of Growth in the Past Two Years .........................................50
50
Table 46 Infill versus Perimeter Development.......................................................................
50
Table 47 Support for Growth Management Techniques.........................................................
52
Table 48 How Well or Poorly the City Is Following Long -Term Land -Use Plans ................
52
Table 49 Assessments of Housing Supply..............................................................................
53
Table 50 Methods Used to Obtain Information from the City ................................................55
55
Table 51 Methods Used to Communicate with the City .........................................................56
56
vii
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
EXECUTIVE SUMMARY as needing the most improvement in 2005
than in 2003.
How the Survey was Conducted
The city of Fayetteville commissioned the
Survey Research Center (SRC) at the
University of Arkansas to survey citizens
of Fayetteville in the summer of 2005.
The Survey Research Center (SRC)
interviewed 415 randomly sampled adult
residents of the city.
Fayetteville as a Place to Live and
the Effectiveness of City
Government
Residents currently consider Fayetteville a
good or excellent place to live, similar to
their feelings in 2001 and 2003. In 2005,
as in 2003, the four top reasons citizens
live in Fayetteville, in order, are: The
quality of life, proximity to family, work
or the University of Arkansas. The
average resident of Fayetteville asserts the
city government's effectiveness is good.
Satisfaction with and Need for
Improvements to City Services
Group One services
Citizens were offered two lists of city
services to evaluate in 2005. Of the first
group of services, Fayetteville residents
are most satisfied with the following city
services, in the order listed by proportion
of residents who selected each: Parks and
recreation, utilities, public safety, streets,
transportation, and information programs.
Of these services, nearly half of the
citizens assert that streets need the most
improvement. Smaller, but sizable groups
of citizens nominate transportation
followed by utilities as the city services
needing the most improvement. These
were similarly ranked in 2003, but a larger
contingent of citizens cites transportation
In 2005, to improve street services, the
largest group of citizens recommends
attending to all five aspects of street
services (street repair and maintenance,
sidewalk maintenance and accessibility,
and cleanliness of streets). The second
and third largest groups of residents rate
street repair and maintenance as most
meriting upgrades in 2005. Overall,
percentages of residents who are willing to
pay exceed those unwilling to pay for
street improvements.
The largest share of citizens, in 2005, who
deem transportation services as those
needing the most improvement prefer that
all four aspects of transportation services
offered for consideration (Ozark Regional
Transit/Public transportation; ease of car
travel in the city; alternative
transportation, i.e. bicycling and walking
and Razorback Transit) be improved.
Citizens identifying individual aspects of
transportation services needing upgrades
do so in the above order. Citizens desirous
of transportation improvements are largely
willing to pay for them.
In 2005, citizens claiming that utilities
need the most improvement nominate the
following aspects as those needing the
most attention in order of votes received:
Water and sewer maintenance, all four of
the listed aspects, meter reading and utility
billing, garbage collection and recycling.
As in 2003, citizens are mostly unwilling
to pay for any of the recommended utility
improvements in 2005.
Group Two services
Of the second group of city services, the
majority of citizens in 2005 are most
ix
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
satisfied with the Fayetteville Public
Library. The development of Downtown
Fayetteville and a beautiful city — clean
and green are the services with which the
next largest groups of Fayetteville
residents are most satisfied.
Of this second set of city services, the
largest group of residents considers
College Avenue as most in need of
improvement. Sizable, but smaller
fractions of citizens identify growth and
development, housing, surface and ground
water services, the development of
Downtown Fayetteville, the city as a clean
and green place, and the Fayetteville
Public Library, in declining order, as those
most needing attention.
In 2005, a majority of proponents for
improving College Avenue would like to
see all of College Avenue improved and
tend to be more willing than unwilling to
pay to implement these changes. Of the
segments of College Avenue considered
separately, that from Mountain to Maple
Streets garners the second largest amount
of support for improvement. In order to
enhance College Avenue, citizens assert
the city should upgrade the center turn
lane at intersections, resurface the street,
improve the landscaping, add sidewalks
and trees and upgrade sidewalks.
Those wanting environmental protection
are largely willing to pay.
Of residents who support housing as the
city service of the second group needing
the most improvement, the largest share
contends that affordable housing is the
aspect needing the most attention. Even
greater percentages of residents in 2005
than 2003 believe this. Housing
improvement adherents are more willing
than unwilling to pay for these
improvements, by and large.
Of citizens who support surface and
groundwater upgrades, the highest
percentage favor attending to all three
ways to improve surface and groundwater:
Water quality, storm drainage and flood
control. Of these three aspects considered
separately, upgrades in water quality
garners the most support by far and
proponents tend to be more willing than
unwilling to pay for them.
Supporters of the development of
Downtown Fayetteville, as the city service
needing the most improvement, feel
greater ease of access and parking would
best achieve the goal. Willingness to pay
for greater ease of access and parking
outweighs unwillingness.
Citizens regarding a beautiful city — clean
Residents who rank growth and
and green as the city service of Group
development services as those most
Two that needs the most improvement,
needing improvement prefer promoting
deem all the aspects of a clean and green
versus limiting growth, stricter versus
city as those needing the most
lower development standards, and more
improvement. Willingness to pay for all
environmental protection to less. Overall,
these improvements is disproportionately
residents in 2005 are less willing to pay
larger than unwillingness.
for the improvements than residents in
2003, but willingness varies by the type of
Citizens' Priorities for City Goals
growth and development service preferred.
Of six goals, citizens chose one as the
most important and another as second
►:r
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
most important. The order of the
following goals reflects their popularity
among citizens in 2005: Planned and
managed growth; improved mobility and
street quality; development of South
Fayetteville; a beautiful city — clean and
green; College Avenue improvement and
the development of Downtown
Fayetteville. In 2003 the two top goals
were reversed in order of popularity.
Residents contend that the goal of planned
and managed growth can best be achieved
by upgrading infrastructure such as streets
and utilities in older sections of
Fayetteville, then having growth pay for
growth, i.e. charging fees on new
construction to pay for needed
infrastructure. These two categories were
citizens' first and second choices in 2003
also. Supporting quality development
within existing neighborhoods consistent
with neighborhood plans, new planning
standards and/or regulations to support
alternative development, and developing
denser housing of quality, such as
condominiums and row houses, enjoy
moderate support. While citizens are
somewhat more willing than unwilling to
pay to upgrade infrastructure in older parts
of Fayetteville and develop denser housing
of quality, the opposite holds for the other
means for managing growth.
In 2005, almost two-thirds of the citizens
propose achieving the goal of improved
mobility and street quality first by
improving traffic flow. This was also the
first choice in 2003, but by a smaller
majority. The next most preferred methods
for improving mobility and street quality
are, in order: Developing improved public
transportation, protecting neighborhoods
from traffic impacts and developing more
sidewalks. Larger shares of residents are
willing than unwilling to pay to improve
traffic flow and develop improved public
transportation, but not to protect
neighborhoods from traffic impacts.
The top two means for developing south
Fayetteville, according to its 2005
supporters, are to develop more housing
units in and around South Fayetteville and
to redevelop industrial areas for non-
industrial uses. Residents supporting these
two options tend to be willing to pay for
them. The next two largest groups of
citizens favor developing sidewalks and
improving South School Avenue in order
to achieve their goal of developing south
Fayetteville. Proponents of sidewalks
show more willingness to pay than do their
peers promoting South School Avenue
improvements.
To achieve the goal of a beautiful city —
clean and green, similar shares of its
proponents favor enforcing codes and
preserving trees and hillsides. Willingness
to pay to make the city cleaner and greener
in these three ways solidly exceeds
unwillingness. In 2005, preserving
hillsides receives more emphasis, while
improving appearances of major corridors
receives less than in 2003.
More than three times as many proponents
of improving College Avenue as their top
or second most important goal for the city
believe that all of College Avenue needs to
be improved as compared with any
particular segment. The individual
sections from Mountain to Maple Streets
and Sycamore Street to Rolling Hills
Boulevard are those on which the most
sizable groups of residents say they would
like the city to focus improvements. In
order to improve College Avenue,
regardless of where, larger percentages of
xi
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
citizens who support the improvement of
College Avenue as a top city priority,
prefer resurfacing the street and improving
the center turn lane at intersections to any
of the other suggested upgrades. Citizens
who are unwilling to pay for resurfacing
College Avenue slightly outnumber those
willing to pay, but many are ambiguous
about paying. Residents wanting to
improve College Avenue's center turn lane
at intersections are about evenly divided in
their willingness to pay for this upgrade.
Chief among methods for developing
Downtown Fayetteville, according to
residents who prioritize it as the city's top
goal, is greater ease of access and parking
in the area. Medium-sized shares
proponents of the downtown, counsel the
city to solicit additional entertainment
businesses and venues, housing units in
and around downtown, and unique retail
opportunities for shoppers. They would
also like to see the city foster more
attractive buildings and streets. Nearly all
of these potential methods for developing
Downtown Fayetteville have the support
of more residents willing than unwilling to
pay for them.
Citizens' Opinions on Tax Initiatives
In 2005, regardless of how they were
asked about whether they would favor or
oppose spending additional tax monies for
street improvements, a larger contingent of
residents say they would be willing than
unwilling to pay for street improvements
or improvements to mobility and street
quality. Furthermore, to make other
additional infrastructural improvements, a
solid majority of residents claim they
would extend the existing 3/a cent sales tax
currently used for sewer improvements.
Recognition and Evaluation of New
City Programs
A substantial proportion of citizens claim
they recognize each of six new city
initiatives. The initiatives follow in the
order of the percentage of recognition:
Street resurfacing, sidewalk, curb and
gutter improvements; multi -use trail
system; new park programming; the anti -
litter program; neighborhood associations
of the Council of Neighborhoods, and
public safety improvements. On average,
citizens say their rides are smoother, their
park usage has stayed the same, they
would be very likely to use the trail system
if it ran through their neighborhoods, their
neighborhood associations are responsive,
and the litter program is effective.
Of the three public safety services,
residents deem police as the best
performing and the fire department as
performing better than the ambulance
service. Nearly all of Fayetteville's
citizens feel safe in their own homes at
night, but a majority concludes they would
be afraid to walk along at night in some
areas of Fayetteville. Greater percentages
of these residents identify South
Fayetteville and all of Fayetteville than
any other specific places in Fayetteville as
areas in which they would feel afraid if
walking alone at night.
Having taken the survey after the Dickson
Street improvements were completed, the
vast majority of residents contend they are
satisfied with the Dickson Street
enhancements. Furthermore, the citizenry
assert they are satisfied, on average, with
the Downtown Master Planning process.
Approximately one-third reveal say they
participated in the planning process.
xii
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Preferences Regarding Growth
Management Strategies
In both 2003 and 2005, citizens conclude,
on average, that Fayetteville's population
has grown somewhat too fast over the two
years prior to the surveys, while business
and retail markets and jobs grew by about
the right amount.
Even stronger in 2005 than in 2003 are
Fayetteville's residents' preferences for
the city buying land to preserve open or
green space, and limiting funding and/or
providing incentives for development to
only certain areas of the city at certain
times. Residents evaluate the City as
following it's long-term land use plans
somewhat well, on average. In both 2003
and 2005 citizens favor development
within existing neighborhoods compared
with development around the city's edges.
Whether residents are willing to pay for
these and related growth management
strategies is a quandary as about a third
espouse willingness to pay an extra $10 to
$20 annually in taxes for buying land for
green space that would not be develop,
instituting a smart growth plan for the area
and buying land for parks. Substantially
fewer, but nonetheless a significant
fraction of residents vow they would
paying an extra $10 to $20 per year in
order to buy land to keep farmland from
being developed. The percentages of
support, however, dropped from their 2003
levels for three of the four the categories
listed, but the share who are unwilling to
pay any additional taxes for any of these
measures also dropped over the period.
Queried about the supply of housing
available, citizens believe Fayetteville has
too many apartments, but is short on
housing for first-time buyers, affordable
housing and housing for older adults.
Information Programs
Nearly all of Fayetteville's citizens say
they seek information about the city. The
four sources on which the largest shares of
citizens rely for city news are newspapers,
personal contact, the internet, and
television stations other than public or
government access channels, in that order.
A very large percentage of Fayetteville's
residents also contact the city. The
telephone is citizens' most popular means
by far for communicating with the city
followed by e-mail and visiting with
governmental representatives other than
City Council members. Yet substantial
groups of citizens also use numerous other
means both for learning about the city and
communicating with it.
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
1
THE STUDY
Description of the Study
This third survey of citizens of
Fayetteville evaluates aspects of
Fayetteville's strategic planning efforts as
well as growth issues. The survey also
assesses citizens' satisfaction with city
services and with recent city initiatives.
The study is designed to provide
information for decision -making to policy
makers, city administrators, activists and
business people. It is also meant to inform
all other members of the community about
citizens' opinions on their government.
Objectives
The four objectives of the survey were:
1. To examine residents' assessments of
the quality of city services. The
survey asks residents to assess the
overall quality of life in Fayetteville
and their satisfaction with the city
government, and to name services with
which they are most and least satisfied.
Residents identify aspects of services
that, in their opinions, need the most
improvement and provide an estimate
of their willingness to pay for the
improvements. Additional questions
garner opinions about the Dickson
Street improvements, other new
programs and safety issues.
2. To determine Fayetteville citizens'
opinions of many of the most
important goals developed by the
citizens, city council and mayor of
Fayetteville.
3. To learn about residents' preferences
on difficult decisions related to growth
and development that the city faces
regularly. Questions probed residents'
perceptions of the rates of growth
Fayetteville has experienced in recent
years, the supply of housing, their
preferences for growth management
options and willingness to pay for
those options.
4. To investigate how residents obtain
information from the city and how
they communicate with the city.
Each objective is discussed in a separate
chapter. The final chapter summarizes the
findings.
Study Methods
The Survey Research Center (SRC) at the
University of Arkansas surveyed
Fayetteville residents at the request of the
Fayetteville City government. A
telephone survey was used so as to reach
the widest possible group of Fayetteville
residents. Random digit dialing of
Fayetteville phone numbers enabled all
households with working telephones to
have an equal chance of participating. The
SRC conducted the telephone survey from
August 25 through September 22, 2005.
Carefully trained interviewers, most with
previous interviewing experience,
conducted the interviews. Interviewers
completed 415 surveys with residents of
Fayetteville ages 18 or older. About 25
percent of all potentially eligible
households in the sample responded. The
cooperation rate of 61 percent is the share
of known eligible households in the
sample who responded. A more complete
description of research methods is given in
Appendix A. The survey is located in
Appendices B and C.
For all questions answered by residents of
415 households the potential sampling
1
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
error is plus or minus 5 percent. This
means that on average, the answers to the
questions should be within 5 percent in
either direction of answers that would
have been obtained by having interviewed
all adults in Fayetteville with working
telephones during the same time period.
When responses of subgroups are
analyzed, the sampling error rises.
Characteristics of Survey
Respondents
Respondents answered a series of
questions about themselves and their
households. Citizens responding to the
survey range in age from 18, the minimum
age of allowable response, to 93 years.
Half of respondents are ages 50 or
younger, and half are older. Eleven
percent of respondents are ages 18 to 25;
24 percent 26 to 40; 16 percent 41 to 50;
27 percent 51 to 64; and 23 percent are 65
years of age or older.
Thirty percent of survey respondents
possess bachelor's degrees. A fifth hold
graduate or professional degrees. Another
21 percent have attended or attend college
without having earned a degree. About 9
percent of respondents have associate's
degrees. About 11 percent are high school
graduates or have obtained a G.E.D., and
the remaining 8 percent have a twelfth
grade education or less.
About 5.6 percent of respondents describe
themselves as Hispanic or Latino. For
purposes of this study, all of the
Hispanic/Latino respondents are
considered white, and white respondents
compose 90 percent of all. Black or
African American residents form 6 percent
of the respondents; American Indian
and/or Alaskan Natives 2 percent; Asian 2
percent and multi -ethnic or some other
race 0.5 percent of all survey respondents.
Women are overrepresented, composing
60 percent of the respondents. About 53
percent of the respondents expect to have
2005 household incomes of $50,000 or
less and 47 percent have higher incomes.
Slightly more than 10 percent state their
income for 2005 will be less than $15,000.
About 13 and 11 percent of respondents
respectively report their 2005 household
incomes will be $15,001 to $25,000 or
$25,001 to $35,000; 19 percent $35,001 to
$50,000 and 18 percent $50,001 to
$75,000. Households with incomes
between $75,001 and $100,000 compose
eleven percent of the respondents, with the
remaining 18 percent reporting yearly
incomes of more than $100,000.
Citizens living in single-family detached
housing compose 72 percent of the survey
respondents and are overrepresented in
this sample. Those living in apartment
buildings, the next largest group surveyed,
are 16 percent of all respondents. People
living in single-family homes attached to
other units make up 8 percent of the
respondents. The remaining respondents
dwell in mobile homes, dormitories,
residence halls or retirement communities.
The largest group of respondents, 29
percent, has lived in Fayetteville for more
than 20 years, but not all of their lives;
nearly as large a group has lived in
Fayetteville one to five years. Six percent
have lived in Fayetteville for less than a
year and 8 percent have lived here all their
lives. About 70 percent of residents
answering the survey have lived in
Fayetteville for over 5 years.
2
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
The distribution of survey respondents by
ward closely reflects the actual population
in Fayetteville's four wards. Ward 1,
containing a quarter of the city's
population, is moderately overrepresented
with 34.2 percent of survey respondents.
Ward 2 is slightly underrepresented with
21.6 percent of respondents, even though
this represents the smallest ward in the city
with 24.3 percent of the citizenry. Ward 3,
encompassing 25 percent of the city's
population, is the home of 23.1 percent of
the survey respondents and Ward 4 with
21.1 percent of the survey sample contains
25 percent of the city's inhabitants.
Fifty-four percent of survey respondents
describe themselves as employed with 46
percent working full-time and 8 percent
part-time. Five percent are full-time
homemakers. Retirees constitute 27
percent of the respondents, including 21
percent not working and 6 percent
working full- or part-time. Students
compose about 10 percent of respondents
and comprise those working full-time
(2.6%), part-time (4.5%) and not working
(2.1%). Residents who are seeking work
and those who are disabled and not
working compose another 2 percent of the
population each.
Likelihood of voting was asked by
inquiring into recent voting behavior.
More than 80 percent of responding
citizens (82%) declare that they voted in
the 2004 presidential election. Almost
one -fifth of residents say they didn't vote
(13%), usually vote but didn't last time
(4%) or thought about voting last time, but
didn't (2%).
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
2
FAYETTEVILLE AS A PLACE TO LIVE
AND CITY SERVICE SATISFACTION
In 2001, the City asked a random sample
of residents to rate the quality of life in
Fayetteville and in 2003 and 2005, about
the city as a place to live. The questions
and scales differ somewhat, but in 2001,
93 percent of residents viewed the quality
of life in Fayetteville as excellent (27%) or
good (66%), whereas 95 percent in 2003
and 2005 say that the city is an excellent
(46% in 2003, 47% in 2005) or good (49%
in 2003, 48% in 2005) place to live (Table
1). In 2001, 7 percent deemed the quality
of life in Fayetteville as fair and in 2003
and 2005, 3 percent believe Fayetteville is
neither a good nor poor place to live. In
2001, no residents felt that the quality of
life in Fayetteville was poor, but 2 percent
rate Fayetteville as a poor place to live in
2003 and 2005.
In 2000, a random sample of Arkansans
were asked whether their city was an
excellent, good, fair or poor place to live
and 75 percent rated their cities as
excellent or good places to live.' Thus,
the citizens of Fayetteville rate
Fayetteville highly in 2001, 2003 and 2005
compared with state averages.
1 University of Arkansas at Little Rock Institute of
Government. (2000). Growth in Arkansas. Little
Rock Arkansas, p. 7.
Table 1 Rating of the Quality of Life in
Favetteville and Favetteville as a Place to Live
2001
Percent
2003
2005
Excellent
27
46
47
Good
66
49
48
Fair/Neither good
norpoor
7
3
3
Poor
0
2
2
Very Poor
0
0
0
Total
100
100
100
In 2005, when asked the top reason they
live in Fayetteville, over one -fifth (22%)
respond "quality of life" (Table 2). A total
of 51 percent reside in Fayetteville to be
near family (2 1 %), work (15%) or the
University of Arkansas (15%). About 11
percent of respondents say they live in
Fayetteville for all of the listed reasons.
The other reasons listed in Table 2 appeal
to 4 percent or fewer of Fayetteville's
residents.
Residents describe additional reasons for
living in Fayetteville, including: school
quality, recreational opportunities, being
born here, the weather and/or affordability.
They also mention the wide variety of the
arts, better opportunities for jobs and the
cleanliness and safety.
Responses of 2005 for the most part reflect
those offered in 2003 with a few
exceptions. Although "Quality of life"
and "Close to work" received fewer
responses in 2005 than they did in 2003,
"All of the above" reasons received nearly
six times as many votes in 2005 as 2003,
rising from 2 to 11 percent of the
responses. Furthermore, weather garnered
six times the percentage of responses in
2005 than it did in 2003, and having been
born here nearly three times its 2003
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
response rate. The remaining 2005
responses remain within 1 percent of their
2003 counterparts.
Table 2 Ton Reasons for Living in Favetteville
Percent
2003 2005
Quality of life
30.9
22.1
Close to family
21.9
21.4
Close to work
18.6
15.4
Close to U of A
15.6
15.2
School quality
3.8
3.6
Recreation opportunities
2.0
2.4
Born here
1.3
3.6
High value for the tax dollar
0.8
0.0
The weather
0.3
1.9
All of the above
1.8
10.7
Other
3.3
3.8
Total
100
100
Citizens rate the effectiveness of
Fayetteville's city government as
somewhat good, on average. About 69
percent of citizens consider the city
government's effectiveness as either
excellent (7%) or good (62%). Nineteen
percent feel that the government has
neither good nor poor effectiveness while
only 11 percent of citizens assess
government effectiveness as poor (8%) or
very poor (3%).
Table 3 Effectiveness of City Government
Percent
2005
Excellent
7
Good
62
Fair/Neither good nor poor
19
Poor
8
Very Poor
3
Total
100
m
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
3
OPINIONS OF CITY SERVICES
Most Satisfactory Services: Group
One
The survey presented citizens with two
lists of city services and asked them to
select one service from each list that they
found most satisfactory. Of the list of city
services in Group One (Table 4), in both
2003 and 2005, the largest segments of
Fayetteville residents are most satisfied
with parks and recreation services, utilities
or public safety services, in that order. Six
percent or fewer respectively regard
transportation, streets and information
services as most satisfactory, in both 2003
and 2005. That parks and recreation
services garner 48 percent of the votes for
most satisfactory service in 2005, but 55
percent in 2003 results from the increases
of 3 percentage points registered by public
safety services and approximately 2
percentage point increases each for streets
and information programs in 2005.2
The high ranking of parks and recreation
services agrees with the findings voiced on
the 2001 Citizen Survey where about 75
percent of citizens esteemed city parks and
park maintenance as good or excellent in
2001. The three recreational aspects
garnered good to excellent ratings from 44
to 67 percent of citizens. Furthermore,
citizens prioritized the Boys and Girls
Club and leisure and recreation services 6th
2 Round -off error accounts for the differences
between 7 percentage point decrease in residents
who say they are most satisfied with parks and
recreation services and the 8 percentage point gains
for public safety services, streets and information
programs.
and 7th, respectively, out of 14 traditional
city services in 2001.
Table 4 Most Satisfactory City Service: Group
One
Percent
2003 2005
Parks and Recreation
Services
55
48
Utilities
19
19
0
Public Safety Services
14
17
Transportation
5
5
•
Streets
4
6
0
Information Programs
2
4
Other
1
2
Total
100
100
2003 2005
Most Satisfactory Services: Group
Two
Of the second group of services, more than
half of the residents contend they are most
satisfied with the Fayetteville Public
Library. About 15 percent of residents
each rate the development of Downtown
Fayetteville and the city as a clean and
green place as the most satisfactory
services out of Group Two. The current
high level of satisfaction (53%) with the
Fayetteville Library has doubled since
2003, when the 26 percent of the residents
3 City of Fayetteville, Budget and Research
Division. (November 2001). 2001 Citizen Survey.
Fayetteville, AR, p. 5.
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
considered the library as the most
satisfactory of Group Two services. This
high level of satisfaction mirrors the
ratings of citizens in 2001 when 83 percent
evaluated library services as good or
excellent. The citizens likewise assigned
the Fayetteville Library a priority of 5
among 14 other traditional city services.4
Table 5 Most Satisfactory City Service: Group
Two
Percent
2003 2005
•
Fayetteville Public
Library
26
53
•
Development of
Downtown Fayetteville
N/A
15
A Clean and Green
City
23
15
•
College Avenue
Improvement
N/A
5
•
Growth and
Development
9
4
•
Housing
5
4
®
Surface and Ground
Water
3
2
• Other 1 2
• Downtown
Fayetteville, Dickson
Street Area and College
Avenue Development 33 N/A
Total 100 100
2003 2005
4 City of Fayetteville, Budget and Research
Division. (November 2001). 2001 Citizen Survey
Fayetteville, AR, pp. 5 and 9.
About 5 percent or fewer of Fayetteville's
residents regard the remaining five named
Group Two services, College Avenue
improvements (5%),5 growth and
development (4%), housing (4%), or
surface and ground water (2%) as the most
satisfactory (Table 5). Other most
satisfactory city services listed for 2005
include all seven services for one
respondent and none for three respondents.
One resident each specifies parks, Dickson
Street, and transportation as most
satisfactory (Appendix D).
Services Needing Improvement
Group One services needing
improvement
Fayetteville residents were asked to select
one service they believe needs the most
improvement from each of two sets of city
services. The first set of services from
which residents choose is listed in Table 6.
The largest portion of 2005 residents, 48
percent, deems streets as the city service
needing the most improvement, as did 51
percent in 2003. Another 29 percent say
the same about transportation in 2005, up
from 24 percent in 2003.
While 12 percent of residents favor
utilities as needing the most improvement
both in 2003 and 2005, 2 to 4 percent in
2005 similarly assess parks and recreation,
5 The question options differ in 2005 from those
offered in 2003 because the Dickson Street
improvements have been completed and the
downtown Fayetteville master planning and other
development projects are well underway.
Therefore, the development of downtown
Fayetteville and College Avenue improvements
were converted to separate options.
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
public safety and other services, and
information programs (Table 6).
Some residents suggest that other city
services need improvement. One each
indicates that traffic and parking, housing,
and city government need the most
improvement. A new high school,
industrial development, sewer and
contractor -friendly development plans are
city services needing the most
improvement according to other
individuals (Appendix D).
Table 6 City Services Needing the Most
Improvement: Group One
Percent
2003 2005
•
Streets
51
48
•
Transportation
24
29
0
Utilities
12
12
•
Information Programs
3
4
®
Public Safety Services
3
4
•
Parks and Recreation
Services
5
2
•
Other
2
2
Total
100
100
2003 2005
Commute times
To prepare for a review of streets and
transportation as city services needing the
most improvement, commute times
reported by Fayetteville's citizens are
presented. About 76 percent of 2005 city
residents spend 15 minutes or fewer
traveling to work or school each way,
compared to about 82 percent in 2003
(Table 7). Another 19 percent commute to
work or school in half an hour and the
commute for about 4 percent is 45 minutes
each way. In 2003, 14 percent said their
commute was half an hour and 1.4 percent
commuted in 45 minutes. About .5
percent of citizens report that they have a
commute time of one hour or more,
compared to about .7 percent in 2003.
Although the average commute time in
both 2003 and 2005 was 15 minutes or
fewer, the data in Table 7 imply that the
commute may be lengthening. These
commute times concur with findings of the
2000 Census which reports the average
travel time to work as 16.4 minutes in
Fayetteville. Commuting time in
Fayetteville is far shorter than the average
of 21.4 minutes for the state of Arkansas
and 25.5 minutes nationwide.6
Table 7 Daily Commute (One-Wa
Percent
2003 2005
15 minutes or fewer
81.7
75.6
.5 hour
14.0
18.6
.75 hour
1.4
4.0
1 hour
0.7
0.5
1.25 hours
0.7
0.3
1.5 hours
0.4
0.0
1.75 hours
0.0
0.0
2 hours
0.0
0.8
2.25+ hours
1.1
0.3
Total
100.0
100.0
6 U.S. Census Bureau, Census 2000 Summary File
1, factfinder.census.gov
9
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Aspects of streets needing the most
attention
In light of the 2001 Fayetteville Citizen
Survey and the 2003 Citizen Survey
findings, it is not surprising that 48 percent
of Fayetteville's residents currently assess
streets as the Group One city service
needing the most attention (Table 6). In
2001, the highest fraction of citizens
judging as good or excellent any street -
related service were the 48 and 47 percent
who so rated street cleanliness and
lighting, respectively. Only 34 and 32
percent, respectively, evaluated street and
sidewalk maintenance as good or excellent
at that time.
In 2005, 34 percent of residents who
identify streets as the city service most
needing improvement further assert that all
of the aspects of streets mentioned (street
maintenance, cleanliness, and repair, and
sidewalk maintenance and accessibility)
need the most attention compared to 42
percent in 2003 (Table 8). The second
largest group of citizens, 25 percent, name
street repair as the aspect of streets that
needs the most attention in 2005. Street
repair ranked second in 2003 also and by a
similar percentage of residents, 24 percent.
More interesting is the proportion of
citizens who select street maintenance as
the aspect of streets needing the most
attention: 21 percent in 2005 compared to
only 15 percent in 2003. Support for
sidewalk maintenance and accessibility
also increased slightly between 2003 and
2005. Cleanliness of streets is preferred,
independently, as the most important
aspect of streets by about 1 percent of
7 City of Fayetteville, Budget and Research
Division. (November 2001). 2001 Citizen Survey
Fayetteville, AR, p. 5.
citizens in both years, but by 35.5 percent
when the independent and combined votes
are added.8 Additional comments from
respondents bring up issues of congestion,
lights, infrastructure, the marking of
ditches and new corridors (Appendix D).
No one mentioned snow removal in either
2003 or 2005, although only 33 percent of
Fayetteville's residents assessed snow
removal as a good or excellent city service
and 30 percent thought it poor in 2001.9
Willingness to pay for street
improvements
In considering all options to improve
Fayetteville's streets, about 41 percent of
residents are willing to pay for improving
streets compared to 26 percent in 2003; 32
percent may be willing; and 28 percent are
unwilling to pay to improve streets. As
Table 8 shows, the share of residents who
support five of the seven options
indicating willingness to pay exceeds that
of their unwilling peers. In the cases of
street repair, advocates are about as
willing as unwilling to pay. However,
when all who are interested in street repair
are considered (34.4% + 24.9%), those
willing to pay outnumber their opposites.
Much larger proportions of residents who,
in 2005, argue that all given aspects of
streets and street maintenance, in
particular, are those most in need of
improvement are willing to pay for these
8 Approximately 34.4 percent of the residents who
believe that streets need the most improvement
want all aspects of streets given to be improved,
including cleanliness. Therefore, the total
percentage of residents who would like to see
cleaner streets is the sum of all who want them
cleaned (34.4%) and those who single them out
(1.1%), i.e. 35.5 percent.
9 City of Fayetteville, Budget and Research
Division. (November 2001). 2001 Citizen Survey.
Fayetteville, AR, p. 5.
10
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
improvements than were their counterparts
in 2003.
Table 8 Most Needing Improvement: Streets
City service: Streets 2003 2005 2003 2005
Population Size: 382 399 Goal percent: 50.8 47.9
Service segment size: 194 191
Willingness to pay
Year
Respondents
Yes
Maybe
No
Total
Sub -goal
%
All given aspects
2003
2005
81 (41.8)
65 34.4)
19 (23.5)
43 (53.1)
19 (23.5)
81 (100.0)
22 (33.8) 25 (38.5) 18 27.7)
65 (100.0)
Street repair
2003
2005
46 23.7)
47 24.9
10 22.7
21 (47.7)
13 29.5
44 (100.0)
16 34.0 15 32.0 16 34.0
46(100.0)
Street maintenance
2003
2005
29 (14.9)
39 (20.6)
7 (24.1)
14 (48.3)
8 (27.6)
29 (100.0)
20 (52.6) 8(21.1) 10 (26.3)
39(100.0)
Other
2003
2005
21 10.8
16 8.3
6 30.0
8 40.0)
6 30.0
20(100.0)
9 56.3 6 37.5 1(6.2)
16(100.0)
Sidewalk maintenance
2003
2005
7 (3.6)
11(5.8)
3 (42.9)
2 (28.6)
2 (28.6)
7 (100.0)
4 36.4 4 (36.4) 3 (27.2)
11 (100.0)
Sidewalk accessibility (such
as cut -away curbs)
2003
2005
7 3.6
9 4.8
5 71.4
2 28.6
0 0.0
7(100.0)
4 50.0 1 12.5 3 37.5
8(100.0)
Cleanliness of streets
2003
2005
3 (1.5)
2 (1.1)
0 (0.0)
2 (66.7)
1(33.3)
3 (100.0)
1(50.0) 0 0.0 1(50.0)
2(100.0)
Total
2003
2005
194 (100.0)
189 (100.0)
50 26.2
92 48.2
49 25.7
191(100.0)
76 40.6 59 (31.6) 52 27.8
187 100.0)
Aspects of transportation needing the
most attention
Of the 29 percent of Fayetteville residents
who hail transportation as the city service
most needing improvement, 39 percent
subsequently indicate that all four ways to
improve transportation, including ease of
car travel in the city, Ozark Regional
Transit/public transportation, Razorback
Transit and alternative transportation (e.g.,
bicycling and walking) need the most
attention (Table 9). This is a slight
decrease from 2003, when 43 percent of
citizens selected all aspects of
transportation. In contrast, while 26
percent identified Ozark Regional
Transit/public transportation as the aspect
of transportation needing the most
improvement in 2003, 37 percent did so in
2005. The third largest, but much smaller,
group of residents advocates for improving
ease of care travel in the city, 11 percent in
2005 versus 7 percent in 2003.
Although alternative transportation, i.e.
bicycling and walking, needs the most
improvement according to only 7 percent
in 2005, 12 percent of residents felt
similarly in 2003. Even fewer, around 4
percent, choose Razorback Transit as
needing the most improvement in 2005,
but these double their 2003 counterparts
who accounted for 2 percent of residents.
Additional suggestions to upgrade the
11
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
city's transportation include providing
light rail (Appendix D).
All of these recommendations elucidate
the problem of travel congestion indicated
in 2001 by the 42 percent of the city's
residents who evaluated it as fair and 35
percent who judged it poor. None of the
residents who provided their own ideas for
improving transportation noted traffic
enforcement in either 2003 or 2005,
although 62 percent regarded it as good or
excellent in 2001.10
Willingness to pay for transportation
improvements
Across all transportation changes they
favor, about more than half of residents
(55%) are willing to pay, 26 percent may
be willing to pay and 19 percent are
unwilling to pay for them (Table 9).
Compared with 2003, residents rating
transportation as the Group One service
10 City of Fayetteville, Budget and Research
Division. (November 2001). 2001 Citizen Survey.
Fayetteville, AR, p. 5.
needing the most attention in 2005, are
overall slightly more willing to pay for
them and somewhat less likely to be
unsure. Table 9 also shows willingness to
pay by individual aspects of Fayetteville's
transportation system. Although, in 2005,
greater fractions of residents who advocate
improving all given aspects of
transportation avow they are willing to pay
for them than not, the percentage willing
to pay is lower than it was in 2003.
Residents who identify only one aspect of
transportation to improve are
disproportionately willing to pay in each
case. Citizens, for example, are more
willing than unwilling to pay to improve
Ozark Regional Transit/public
transportation by a ratio of more than four
to one. In addition, advocates of Ozark
Regional Transit/public transportation are
nearly twice as likely to indicate
willingness to pay in 2005 as in 2003.
12
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Table 9 Most Needing Improvement: Transportation
City service: Transportation 2003 2005 2003 2005
Population Size: 382 399 Goal percent: 23.6 28.8
Service segment size: 90 115
Willinuness to nav
Year
Respondents
Yes
Maybe
No
Total
Sub -goal
(%)
(%)
(%)
(%)
(%)
All given aspects
2003
2005
39 43.3
45 39.1
22 57.9
14 36.8
2 5.3)
38(100.0)
20 44.4 14 31.2 20 44.4)
45(100.0)
Ozark Regional Transit/Public
transportation
2003
2005
23 25.6)
40 34.8)
8 (36.4)
8 (36.4)
6 (27.3)
22 (100.0)
26 66.7 7 (17.9) 6 (15.4)
39 100.00)
Ease of car travel in the city
2003
2005
6 6.7
13 11.3
4 66.7
2 33.3)
0 0.0
6(100.0)
5(41.7) 3(25.0) 4(33.3)
12(100.0)
Alternative transportation, i.e.
bicycling and walking
2003
2005
11 (12.2)
8(7.0)
9 (81.1)
1 (9.1)
1 (9.1)
11 (100.0)
4(57.1) 3 (42.9) 0(0.0)
7(100.0)
Razorback Transit
2003
2005
2 2.2
5 4.4
0 0.0
1(50.0)
1(50.0)
2(100.0)
4 80.0 1(20.0) 0 0.0)
5(100.0)
Other
2003
2005
9 (10.0)
4 3.5
2 (22.2)
2 (22.2)
5 (55.6)
9 (100.0)
3 75.0 1(25.0) 0 0.0
4 100.0)
Total
2003
2005
91 100.0
115 (100.0)
45 51.1
28 (31.8)
15 17.0
88(100.0)
62 (55.4) 29 (25.9) 21 (18.7)
112 (100.0)
Aspects of utilities needing the most
attention
Nearly 12 percent of residents contend that
utilities need the most improvement,
similar to the 13 percent who chose this
option in 2003. Of the residents citing
utilities as needing the most attention,
nearly a third (32%) recommend water and
sewer maintenance, a slight increase from
2003 when 28 percent made the same
recommendation (Table 10). In 2001,
about 25 percent of all residents
considered water and sewer maintenance
services as fair (18%) or poor (7%).11 Of
residents identifying utilities as the city
11 City of Fayetteville, Budget and Research
Division. (November 2001). 2001 Citizen Survey.
Fayetteville, AR, p. 5.
services needing the most attention, the
percentage favoring attending to all the
utility services presented (garbage
collection, recycling, water and sewer
maintenance, and meter reading and utility
billing) more than doubled from 13 to 28
percent between 2003 and 2005. The next
largest group of 23 percent describes the
aggregated service of meter reading and
utility billing, by itself, as needing the
most attention, an increase of 6 percentage
points since 2003. Although direct
comparisons are impossible, in 2001, a
fraction, 3 percent of all citizens,
13
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
appraised meter reading as poor and 15
percent as fair.12
In contrast, of citizens who believe that
utilities need the most improvement, the
percentage who assert that garbage
collection, alone, needs the most
improvement has dropped sharply — from
26 percent in 2003 to 9 percent in 2005.
On the other hand, when those favoring
the improvement of all utility services and
garbage collection independently are
added together, a total of 39 percent in
2003 and 36 percent in 2005 (of the
residents rating utilities as the service most
needing attention), are seen to desire
improvements to garbage collection.
Again, although not directly comparable,
in 2001, 76 percent of residents rated solid
waste collection as good or excellent, 18
percent fair and only 6 percent poor. 13
Recycling garners only 4 percent of the
2005 respondents who cite utilities as
needing the most attention. In 2003, no
one indicated recycling alone as a utility
needing the most attention but the 13
percent (2 percent of Fayetteville's adults)
who think that all utility services need
improvement, include recycling services.
In the 2001 survey, 74 percent of city
12 City of Fayetteville, Budget and Research
Division. (November 2001). 2001 Citizen Survey
Fayetteville, AR, p. 5.
13 City of Fayetteville, Budget and Research
Division. (November 2001). 2001 Citizen Survey
Fayetteville, AR, p. 5.
residents describe the quality of the city's
recycling program as good or excellent
and only 6 percent as poor.14 Although it
is impossible to determine whether
satisfaction with recycling services has
changed since 2001, this evidence may
point to the possibility that citizens are
currently happier with recycling services
than in 2001 or 2003.
Another 4 percent (n=2) of residents in
2005 recommend other ways to improve
utilities. Both residents (4%) cite
electricity as the utility service most in
need of improvement; one also mentions
choice of cable companies (Appendix D).
The city has jurisdiction or influence
regarding some of these suggestions and
not others.
Willingness to pay for improvements to
utilities
As in 2003, although about 12 percent of
Fayetteville's residents contend that
utilities are the Group One city service
needing the most attention, only about 2
percent are willing to pay for the desired
improvements overall (Table 10).15 In
contrast, 7 percent say they are unwilling
to pay.
14 City of Fayetteville, Budget and Research
Division. (November 2001). 2001 Citizen Survey.
Fayetteville, AR, p. 5.
is As shows, 7 residents express willingness to pay
for utility improvements. They constitute about 2
percent of the 415 residents (7/415 = 1.6%).
14
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Table 10 Most Improvement: Utilities
City service: Utilities 2003 2005 2003 2005
Population Size: 382 399 Goal percent: 12.6 11.8
Service segment size: 48 47
Willingness to pay
Year
Respondents
Yes
Maybe
No
Total
Sub -goal
(%)
(%)
(%)
Water and sewer
maintenance
2003
2005
13 (28.3)
15 (31.9)
3 (27.3)
0 (0.0)
8 (72.7)
11 (100.0)
2(14.3) 3 (21.4) 9 (64.3)
14 (100.0)
All given aspects
2003
2005
6 (13.0)
13 27.7
2 33.3
1(16.7)
3 50.0
6(100.0)
2 15.4 4 30.8 7 53.8
13 100.0)
Meter reading and utility
billing
2003
2005
8 (17.4)
11 (23.4)
0 (0.0)
3 (37.5)
5 (62.5)
8 (100.0)
1(10.0) 1(10.0) 8 80.0)
10 (100.0)
Garbage collection
2003
2005
12 (26.1)
4 (8.5)
1(10.0)
1(10.0)
8 80.0
10(100.0)
1 (25.0) 0 (0.0) 3 75.0)
4 (100.0)
Other
2003
2005
7 (15.2)
2 (4.2)
2 (28.6)
2 (28.6)
3 (42.9)
7 (100.0)
0 (0.0) 0 (0.0) 3 (100.0)
3 (100.0)
Recycling
2003
2005
0 (0.0)
2 (4.3)
0 (0.0)
0 0.0
0 (0.0)
0 (0.0)
1(50.0) 1(50.0) 0 (0.0)
2 (100.0)
Total
2003
2005
46 100.0
47 100.0
8 (19.0)
7 16.7
27 64.3)
42 100.0
7 15.2 9 (19.6) 30 65.2
46(100.0)
City services needing the most
improvement: Group Two
Residents expressed their opinions about
which of the second group of services
listed in Table 11 needs the most
improvement.16 As Table 11 shows,
Fayetteville's residents have changed their
priorities about the services in Group Two.
In 2003, the largest share of residents, 29
percent, posited that city services related
16 The 2005 survey differs from the 2003 survey in
that instead of being asked to assess whether
Downtown Fayetteville, the Dickson Street area
and College Avenue, as a whole, needs
improvement, as they did in 2003, residents in
2005 were asked to assess College Avenue and
Downtown Fayetteville, independently, as needing
improvement. In 2005, residents were not queried
about Dickson Street because it had been improved
by the time of the survey.
to growth and development needed the
most improvement, but in 2005, the largest
group, 27 percent, contends that College
Avenue needs the most improvement. In
2005, however, growth and development
services have not been resolved because
the second largest group of citizens, 21
percent, signals that of all Group Two
services, those related to growth and
development most need to be improved.
The preeminence of College Avenue
improvement in 2005 may be viewed
against the 2003 findings in which 19
percent of citizens surveyed said that
Downtown Fayetteville, the Dickson
Street area and College Avenue
development were those city services
needing the most improvement. Of these,
the largest percentage identified College
Avenue as needing the most improvement.
15
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
In 2005, in addition to those wishing for
improvements to College Avenue, 8
percent view the downtown as most in
need of improvement.
In 2005, while 17 percent of the citizens
select housing as needing the most
improvement, nearly as many (15%)
suggest that surface and ground water
need the most improvement. The
percentages of citizens who choose these
services are similar to those who
nominated these services for improvement
in 2003.
The percentage of citizens who believe the
cleanliness and greenness of the city need
the most important dropped to 6 percent in
2005 from 11 percent in 2003. Only 1
percent now judges the Fayetteville Public
Library as most in need of improvement,
compared with 4 percent in 2003.
Four percent identify other services
needing the most improvement. Of those
services, citizens recommend the Group
One service of streets and sidewalks, the
addition of a sewer plant, and creek and
tributary cleanup (Appendix D).
Table 11 City Services Needing the Most
Improvement: Group Two
Percent
2003
2005
•
College Avenue
Improvement
N/A
27
Growth and
Development
29
21
❑
Housing
16
17
❑
Surface and Ground
Water
17
15
❑ Downtown
Fayetteville
Development N/A 8
• A Clean and Green
City 11 6
® Other 4 4
❑ Fayetteville Public
Library 4 1
❑ Downtown
Fayetteville, Dickson
Street Area and
College Avenue
Development 19 N/A
Total 100 100
2003
2005
16
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Sections of College Avenue needing the
most attention
Although 19 percent of citizens in 2003
believed that Downtown Fayetteville, the
Dickson Street area and College Avenue
needed the most attention (Table 11), a
total of about 10 percent selected College
Avenue as the area upon which the
attention should be focused.'? In 2005, 27
percent of all citizens select College
Avenue improvement as the city service
needing the most attention from the Group
Two services, a large increase from the 10
percent in 2003. When asked which part
of College Avenue is most in need of
improvement, slightly more than half
(51%) say all of College Avenue needs
improvement. About 20 percent of those
advocating improvements to College
Avenue recommend that they be focused
on the section of College Avenue between
Mountain and Maple Street; 13 percent
each would prioritize the sections between
Maple and Sycamore Street and Sycamore
Street and Rolling Hills Boulevard for
attention, and 4 percent the section
between Rolling Hills Boulevard and Zion
Road (Table 12).
17
http://www.accessfayetteville.com/pdfs/download.
php/Fayetteville%20Citizen%20Survey%20Report
%20-%20Final.pdf?asset_id=2450&revision=, p.
26. About 19 percent of residents chose the
development of Downtown Fayetteville, Dickson
Street and College Avenue. Of these, 42 percent
indicated that College Avenue needed the most
improvement and another 24 percent, that all three
areas needed the most improvement. 19 percent of
42 percent = 8 percent. If the 24 percent are
divided equally across the three options so as not to
double count, .19 * .08 = 2 percent. Adding 8 and
2 percent = 10 percent, very roughly.
Willingness to pay for improvements to
College Avenue
Overall, residents are disproportionately
willing (44%) to pay for improvements to
College Avenue, while 25 percent have yet
to make up their minds. Furthermore,
regardless of the aspect of College Avenue
that these residents would like to see
improved, those who avow they are
willing to pay for the upgrades outnumber
their unwilling peers. At least half of the
citizens favoring improvements to the
Maple to Sycamore (62%) and the Rolling
Hills Boulevard to Zion Road (50%)
sections express willingness to pay. The
remaining sub -sections garner willingness
to pay from fewer than half of the citizens
who support enhancing them.
17
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Table 12 Sections of College Avenue Needing Attention and Willingness to Pay
City service: College Avenue 2005 2005
Population Size: 383 Goal percent: 27.4
Service segment size: 105
Willingness to
a
Respondents
Yes
Maybe
No
Total
Sub -goal
All of College Avenue needs
improvement
52 51.0
20 39.2
16 31.4
15 29.4
51(100.0)
Mountain to Maple Street
20 (19.6)
8 (40.0)
5 (25.0)
7 (35.0)
20 (100.0)
Male to Sycamore Street
13 12.7)
8(61.5)
0(0.0)
5(38.5)
13 100.0)
Sycamore Street to Rolling Hills
Boulevard
13 (12.7)
6(46.2)
3(23.1)
4(30.8)
13 (100.0)
Rolling Hills Boulevard to Zion
Road
4 (3.9)
2 (50.0)
1(25.0)
1(25.0)
4 (100.0)
Total
102 100.0
44 43.6)
25 24.8
32 31.7
101 100.0)
Aspects of College Avenue needing the
most attention
In 2005, in addition to being asked to
identify sections of College Avenue
needing the most attention, citizens who
selected College Avenue improvement as
the Group Two city service most in need
of attention were asked to specify an
aspect of College Avenue warranting the
most attention. The top three aspects the
residents choose are: Upgrading the
center turn lane at intersections (27%),
resurfacing the street (24%) and improving
the landscaping other than trees (20%).
Sidewalks need the most attention say 14
percent of citizens. Another 11 percent
assert the city should focus on planting
more trees on the street. Finally, 4 percent
of citizens opine that crosswalks need the
most attention (Table 13).
Table 13 Aspects of College Avenue Needing
the Most Attention
N
2005
Percent
The center turn lane at
intersections
26
27
Street resurfacing
23
24
Landscaping improvements
other than trees
19
20
Sidewalks
13
14
Planting more trees on the
streets
11
11
Crosswalks
4
4
Total
96
100
Aspects of growth and development
needing the most attention
The 21 percent of city residents who
contend that growth and development
services need the most improvement were
allowed to choose more than one aspect of
growth and development services needing
the most attention.
Of the citizens identifying city services
related to growth and development as the
IE
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Group Two services needing the most
improvement, 31 percent favor promoting
growth and 22 percent limiting growth
(Table 14). These percentages held
constant between 2003 and 2005. About
27 percent of residents who assert that
growth and development services need the
most improvement support stricter
development standards, and 1 percent
encourage the City to lower standards.
These percentages are both lower than in
2003, when 36 percent of citizens
suggested stricter development standards
and 11 percent suggested lower
development standards. About 14 percent
of the citizenry who want improved
growth and development services call for
more environmental protection, a drop of 4
percentage points from 2003. The
complete lack of interest in reducing
environmental protection among citizens,
in 2005, contrasts with the 12 percent of
residents who urged the city to have less
environmental protection, in 2003.
About 5 percent of residents encouraging
better management of growth and
development offer other ways to
accomplish this goal. One resident
suggests more accessibility and addressing
the traffic situation. Another advocates
generating more revenue, while another's
concern is with the traffic/streets. One
resident proposes multiple responses of
more environmental protection, stricter
standards, and controlling and planning
growth (Appendix D).
Willingness to pay for growth and
development improvements
About 35 percent of all who indicate that
growth and development needs the most
improvement espouse willingness to pay
in 2005, slightly fewer than the 38 percent
who were willing to pay in 2003 and about
the same percentage as those unwilling to
pay (36%) in 2005. In 2003, higher
fractions of residents favoring any of the
three means for tightening growth and
development regulations were both more
willing than unwilling to pay and were
willing to pay in greater percentages than
their counterparts in 2005. In 2005, those
wishing to promote growth are split nearly
evenly between those who are willing to
pay (29%) and those unwilling to pay
(33%) as are their counterparts wanting to
limit growth (35.3% vs. 35.3%). The
fraction of citizens preferring stricter
development standards who are unwilling
to pay (57%) far exceeds their willing
counterparts (24%), while the opposite is
true among proponents of more
environmental protection where 64 percent
espouse willingness to pay and none is
unwilling.
19
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Table 14 Aspects of Growth and Development Services Needing the Most Attention and Willingness to
Pay
City service: Growth
and Development 2003 2005 2003 2005
Population Size: 347 383 Goal percent: 27.4 21.1
Service segment size: 95 81
Willingness to pay
Year
Respondents
Yes
Maybe
No
Total
Sub -goal
Promoting growth
2003
2005
31 (30.7)
24 (30.8)
8 (25.8)
14 (45.2)
9 (29.0)
31 (100.0)
7 29.2) 9 (37.5) 8 (33.3)
24 100.0)
Limiting growth
2003
2005
22 21.8
17 21.8
11 (50.0)
2(9.1)
9(40.9)
22(100.0)
6 (35.3) 5 29.4 6 35.3
17 (100.0)
Stricter development
standards
2003
2005
36 (35.6)
21 (26.9)
19 (52.8)
10 (27.8)
7 (19.4)
36 (100.0)
5 (23.8) 4 (19.0) 12 (57.2)
21 (100.0)
Lower development
standards
2003
2005
11 (10.9)
1(1.3)
3(27.3)
1(9.1)
7(63.6)
11(100.0)
0 0.00 0 0.00 1(100.0)
1(100.0)
More environmental
protection
2003
2005
18 (17.8)
11(14.1)
12 (66.7)
5 (27.8)
1(5.6)
18 (100.0)
7 (63.6) 4 (36.4) 0 (0.00)
11(100.0)
Less environmental
protection
2003
2005
12 11.9
0 0.0
2(16.7)
4(33.3)
6(50.0)
12(100.0)
0 00.0 0 00.0 0 00.0
0(00.0)
Other
2003
2005
6 (5.9)
4 (5.1)
2 (33.3)
2 (33.3)
2 (33.3)
6 (100.0)
2 50.0 1(25.0) 1(25.0)
4 100.0)
Total
2003
2005
101 (100.0)
78 (100.0)
37 38.1
30 30.9
30 30.9
97 (100.0)
27 (34.6) 23 (29.5) 28 (35.9)
78 100.0)
Aspects of housing needing the most
attention
The largest percentages of residents in
both 2005 and 2003 who claim that of the
Group Two services, housing needs the
most improvement, promote affordable
housing as needing the most attention
(Table 15). While 45 percent made this
assertion in 2003, 52 percent do so in
2005, a 7 percentage point increase. Of
those believing that housing needs the
most improvement, 32 percent maintain
that all the given aspects of housing listed
in Table 15 most need attention. About 5
percent argue code enforcement needs the
most attention and 8 percent cite public
housing. Three percent of residents who
choose housing from Group Two (n=2)
feel funding for safety or handicap
accessibility needs the most attention.
Willingness to pay for improvements to
housing
Overall, residents who identify housing as
the Group Two service most in need of
improvement are more likely to say they
would pay for these improvements (48%)
than not pay (28%). Degrees of
willingness to pay per sub -goal are listed
in Table 15.
20
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Table 15 Aspects of Housing Needing the Most Attention and Willingness to Pay
City service: Housing 2003 2005 2003 2005
Population Size: 347 383 Goal percent: 16.1 17.0
Service segment size: 56 65
Willingness to pay
Year
Respondents
Yes
Maybe
No
Total
Sub -goal
%
Promote affordable housing
2003
2005
25 (44.6)
34 (52.3)
8 (33.3)
8 (33.3)
8 (33.3)
24 (100.0)
16 (48.5) 7 (21.2) 10 (30.3)
33 100.0)
All given aspects
2003
2005
22 39.3
21 (32.3)
8 (36.4)
13 59.1
1(4.5)
22(100.0)
10 47.6 7 33.3 4 19.1
21(100.0)
Public housing
2003
2005
2 (3.6)
5 (7.7)
1(50.0)
1(50.0)
0 (0.0)
2 (100.0)
3 (60.0) 1(20.0) 1(20.0)
5 100.0)
Code enforcement
2003
2005
4 7.1
3 (4.6)
2 (50.0)
2 50.0
0 0.0
4(100.0)
0 (0.0) 0 (0.0) 3 (100.0)
3 (100.0)
Funding for safety or handicap
accessibility
2003
2005
1(1.8)
2 (3.1)
0 (0.0)
0 (0.0)
1(100.0)
1(100.0)
2 (100.0) 0 (0.0) 0 (0.0)
2 (100.0)
Other
2003
2005
2 (3.6)
0 (0.0)
0 (0.0)
2 (100.0)
0 0.0
2 (100.0)
0 (0.0) 0 (0.0) 0 (0.0)
0 (0.0)
Total
2003
2005
56 100.0
65 100.0
19 34.5
26 47.3
10 18.2
55(100.0)
31 48.4 15 (23.4) 18 28.2
64(100.0)
Aspects of surface and ground water
needing the most attention
About 15 percent of Fayetteville residents
declare surface and ground water needs
more attention than any of the other
services in Group Two (Table 16). This is
a slight decrease from the 17 percent who
selected it in 2003. Half of the residents
who nominated this topic in 2005 hold that
all three aspects of surface and ground
water (water quality, storm drainage and
flood control) need the most attention
versus 41 percent in 2003 (Table 16). Of
the individual aspects of surface and
ground water, the largest fractions in both
2005 and 2003, 21 and 24 percent,
respectively, propose water quality as the
factor needing the most attention. The
percentage of residents who believe storm
drainage needs the most improvement rose
from 12 percent in 2003 to 19 percent in
2005 of those selecting surface and ground
water the Group Two service in most need
of attention. The fewest residents, 10
percent, assert that flood control is the
aspect of surface and ground water
needing the most improvement.
In 2001, 63 percent of all residents rated
Fayetteville's water quality services as
good or excellent and 47 percent judged
drainage and flood control services
similarly. t8 In 2005, the large percentage
of citizens viewing surface and ground
water most needing attention and asserting
that water quality, storm drainage and
18 City of Fayetteville, Budget and Research
Division. (November 2001). 2001 Citizen Survey.
Fayetteville, AR, p. 5.
21
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
flood control merit improvement,19 may
reflect the thoughts of the 37 and 53
percent, respectively, of all citizens who,
in 2001, graded water quality and drainage
and flood control as less than good. 20
Willingness to pay for improvements to
surface and ground water
In both 2005 and 2003, the citizens of
Fayetteville who believed surface and
19 These figures are obtained by adding the
percentages who want all given aspects of surface
and groundwater needing the most attention to
those who chose each of the aspects of surface and
groundwater separately as needing the most
attention.
20 City of Fayetteville, Budget and Research
Division. (November 2001). 2001 Citizen Survey.
Fayetteville, AR, p. 5.
ground water needed the most
improvement were nearly equally willing
and unwilling to pay (Table 16). In 2005,
those willing to pay to see all aspects of
surface and groundwater and more
specifically flood control, improved,
compose a greater percentage than their
unwilling counterparts, but the opposite is
true among those espousing water quality
as the aspects most needing improvement.
22
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Table 16 Aspects of Surface and Groundwater Needing the Most Attention and Willingness to Pay
City service: Surface and
ground water 2003 2005 2003 2005
Population Size: 347 383 Goal percent: 16.7 15.1
Service segment size: 58 58
Willingness to pay
Year
Respondents
Yes
Maybe
No
Total
Sub -goal
(%)
(%)
(%)
(%)
(%)
All given aspects
2003
2005
24 41.4
29 (50.0)
7 29.2
9 37.5
8 33.3
24(100.0)
11 (37.9) 10 (34.5) 8 (27.6)
29 (100.0)
Water quality
2003
2005
14 (24.1)
12 20.7
8 57.1)
4 (28.6)
2 (14.3)
14 (100.0)
3 27.3 3 27.3 5 45.4
11(100.0)
Storm drainage
2003
2005
7(12.1)
11 (19.0)
4(57.1)
0(0.0)
3(42.9)
7(100.0)
4(40.0) 2(20.0) 4(40.0)
10 (100.0)
Flood control
2003
2005
7(12.1)
6 (10.3)
0(0.0)
3(42.9)
4(57.1)
7(100.0)
2 50.0 1 25.0) 1 25.0
4 (100.0)
Other
2003
2005
5 (8.6)
0(0.0)
1(25.0)
0 (0.0)
3 75.0)
4 (100.0)
0(0.0) 0(0.0) 0(0.0)
0(0.0)
Total
2003
2005
57 100.0
58 100.0
20 (35.7)
16 28.6
20 35.7
56(100.0)
20 37.0 16 (29.7) 18 33.3
54(100.0)
Aspects of Downtown Fayetteville
needing the most attention
In 2003, 19 percent of citizens said that
Downtown Fayetteville, the Dickson
Street area and College Avenue needed the
most attention (Table 11). Of these,
approximately 9 percent highlighted
development of Downtown Fayetteville as
needing improvement more than Dickson
Street or College Avenue.21 The 9 percent
represent approximately 2 percent of all
citizens in Fayetteville. In 2005, 8 percent
of all citizens in Fayetteville deem
Downtown Fayetteville as meriting the
most attention of the Group Two services.
Of these 8 percent, 32 percent prefer that
21
http://www.accessfayetteville.com/pdfs/download.
php/Fayetteville%20Citizen%20Survey%20Report
%20-%20Final.pdf?asset_id=2450&revision=, p.
26.
attention be paid to the downtown by
easing access and parking and 23 percent
by adding entertainment businesses and
venues. More attractive buildings and
streets and more unique retail
opportunities attracting shoppers garner
support as means for improving downtown
by 19 percent of the residents each. Only
7 percent of residents, who identify
downtown Fayetteville as the service
needing the most attention, advocate that it
be improved by building more housing
units in and around downtown.
Willingness to pay for improvements to
Downtown Fayetteville
For three of the five potential methods for
improving downtown Fayetteville, a
greater percentage of the residents are
willing than unwilling to pay to realize
each method. About 43 to 67 percent of
those encouraging the city to increase the
23
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
ease of access and parking, add percent are unwilling to do so.
entertainment businesses and venues and Conversely, the fraction of residents who
increasing the attractiveness of the want to improve the downtown by adding
buildings and streets in downtown
Fayetteville as the best ways to improve
the downtown are willing to pay for these
improvements whereas only 10 to 17
more unique retail opportunities or
housing units in and around downtown
and are unwilling to pay for them exceeds
the fraction willing to pay (Table 17).
Table 17 Aspects of Downtown Favetteville Needinn the Most Attention and Willinnness To Pa
City service: Downtown Fayetteville 2005 2005
Population Size: 383 Goal percent: 8.1
Service segment size: 31
Willingness to pay
Respondents
Yes
Maybe
No
Total
Sub -goal
(%)
(%)
(%)
(%)
(%)
Greater ease of access and parking
10(32.3)
5
50.0)
4(40.0)
1(10.0)
10(100.0)
More entertainment businesses and
venues
7
22.6
3
42.9
3 42.9
1 14.3
7(100.0)
More attractive buildings and streets
6
19.4
4
66.7
1(16.7)
1(16.7)
6(100.0)
More unique retail opportunities
attracting shoppers
6
19.4
1(16.7)
3 50.0
2 33.3
6 100.0
More housing units in and around
downtown
2
6.5
0
0.0
1 50.0
1 50.0
2(100.0)
Total
31 (100.0)
13 (42.0)
12 (38.7)
6(19.4)
31 (100.0)
Aspects of a clean and green city
needing the most attention
All services related to a clean and green
city need the most attention, according to
40 percent of residents who say that, of the
Group Two city services, a clean and
green city needs the most improvement
(Table 18). Those advocating for
improving all aspects of a clean and green
city in 2005 constitute 11 percentage
points fewer than those who did so in 2003
(51%). Litter pick-up and cleanliness of
streets garner nearly a quarter (24%) of the
citizens' choices, up from 18 percent in
2003. About 20 percent advocate tree
planting and landscaping and 16 percent
suggest stronger codes as the aspects
needing the most attention, both larger
percentages than in 2003. No one feels
removal of power lines from street
frontage, hillside preservation or improved
code enforcement are the aspects of a
clean and green city needing the most
attention, all down from 2003 frequencies.
Willingness to pay for improvements to
a clean and green city
In contrast with their peers in 2003, the
2005 residents are overall much more
likely to be undecided (46%) or unwilling
(46%) to pay for improvements that would
make the city cleaner and greener than
they are willing (33%). On the other hand,
of those advocating all aspects and
stronger codes, in particular, for improving
the cleanliness and greenness of the city, a
much greater fraction are willing than
unwilling to pay (Table 18).
24
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Table 18 Aspects of a Clean and Green City Needing the Most Attention and Willingness to Pay
City service: Clean and Green
City 2003 2005 2003 2005
Population Size: 347 383 Goal percent: 11.2 6.5
Service segment size: 39 25
Willingness to pay
Year
Respondents
Yes
Maybe
No
Total
Sub -goal
(%)
(%)
(%)
(%)
(%)
All given aspects
2003
2005
20 51.3
10 (40.0)
13 65.0
5 25.0
2 10.0
20(100.0)
4 (40.0) 5 (50.0) 1(10.0)
10 (100.0)
Litter pick-up and cleanliness of
streets
2003
2005
7 (17.9)
6 24.0
3 (42.9)
1(14.3)
3 42.9)
7 (100.0)
1 20.0 2 40.0) 2 40.0
5(100.0)
Tree planting and landscaping
2003
2005
4 (10.3)
5 (20.0)
3 75.0
1(25.0)
0 0.0
4(100.0)
1(20.0) 3 (60.0) 1(20.0)
5 (100.0)
Stronger codes
2003
2005
0 0.0)
4 16.0
0 (0.0)
0 (0.0)
0 (0.0)
0 (0.0)
2 50.0 1(25.0) 1(25.0)
4 100.0)
Removal of power lines from
street frontage
2003
2005
5 (12.8)
0 (0.0)
2 (40.0)
1 (20.0)
2 40.0)
5 (100.0)
0 (0.0) 0 (0.0) 0 (0.0)
0 (0.0)
Improved code enforcement
2003
2005
1(2.6)
0 0.0
1(100.0)
0 (0.0)
0 (0.0)
1(100.0)
0 (0.0) 0 (0.0) 0 (0.0)
0 (0.0)
Hillside preservation
2003
2005
1(2.6)
0 (0.0)
0 0.0
0 0.0
1(100.0)
1(100.0)
0 (0.0) 0 (0.0) 0 (0.0)
0 (0.0)
Other
2003
2005
1(2.6)
0 0.0
0 (0.0)
0 (0.0)
1(100.0)
1(100.0)
0 0.0 0 0.0 0 0.0
0(0.0)
Total
2003
2005
39 (100.0)
25 100.0
22 (56.4)
8 (20.5)
9 (23.1)
39 (100.0)
8(33.4) 11 (45.8) 11 45.8
24 100.0
25
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
4
CITIZENS' DESIRES FOR THE FUTURE
Fayetteville's citizen and elected leaders
have developed a variety of goals with
which to plan for the future. The survey
asked residents to select from a subset of
these goals to identify those they consider
most and second most important. As
summarized in Table 19, sizable
percentages of Fayetteville's adult
residents choose each of the six options for
2005. Thus, while some options have
more support than others, the broad
support for each of the options indicates
that the residents of Fayetteville value a
variety of goals for Fayetteville.
The rankings among all of the first and
second most important goals are similar in
2005 to their rankings in 2003, except that
the top two goals have changed places.
About 30 percent of Fayetteville's
residents now consider planned and
managed growth to be the most important
goal and 25 percent, the second most
important goal (Table 19). In 2003,
residents appraised planned and managed
growth second out of five (26%) and in
2001, fourth out of 14.22 Conversely, the
top goal in 2003 and 2001, improved
mobility and street quality, ranks second,
but very close behind first, among the
priorities of citizens in 2005.23 When the
percentages of residents who rank planned
22 City of Fayetteville, Budget and Research
Division. (November 2001). 2001 Citizen Survey.
Fayetteville, AR, p. 9.
23 City of Fayetteville, Budget and Research
Division. (November 2001). 2001 Citizen Survey.
Fayetteville, AR, p. 9.
and managed growth and improved
mobility and street quality are averaged
across most and next most important, it is
clear that residents deem both important
because 27 percent consider planned and
managed growth either their top or
penultimate priority for the city versus 25
percent who rate improved mobility and
street quality similarly.
Fayetteville's residents regard
development of South Fayetteville and a
beautiful city clean and green as next most
important of the six potential city goals.
Development of South Fayetteville ranks
higher than a beautiful city as citizens' top
goal, but the situation reverses with
respect to the second goal. In sum, a
beautiful city clean and green has a higher
priority for citizens, but by only a single
percentage poinFinally, in 2005 residents
were asked about the development of
Downtown Fayetteville and improvement
of College Avenue in separate questions
and were not asked about development of
Dickson Street. These changes are
represented in Table 19. Improvement of
College Avenue garners a larger share of
the votes, alone, in 2005, than did the
combination of areas in 2003. In 2005, a
larger percentage of citizens regard
improvements to College Avenue as a
higher priority for the city than the
development of Downtown Fayetteville.
27
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Table 19 Residents' Priorities for City Goals
Most Important Next Most Important Total
Percent
Percent
Percent
2003
2005
2003
2005
2003
2005
Planned and managed growth
27
30
24
25
26
27
Improved mobility and street quality
31
24
26
25
29
25
Development of South Fayetteville
18
18
16
13
17
16
A beautiful city- clean and green
18
15
23
19
20
17
Improvement of College Avenue
N/A
8
N/A
12
N/A
10
Development of Downtown Fayetteville
N/A
5
N/A
6
N/A
5
Development of Downtown Fayetteville,
Dickson St. area and College Ave.
6
N/A
11
N/A
8
N/A
Total
100
100
100
100
100
100
Top Goal: Planned and Managed
Growth
Nearly all who nominate planned and
managed growth as the city's primary goal
further elaborate on their choices about
how best to achieve it (Table 20). In 2005,
the greatest fraction of residents choose
upgrading infrastructure as the best way to
plan and manage growth just as they did in
2003 and in a similar proportion, 26.6 and
26.3 percent, respectively. In 2005, the
second largest share of residents prefer to
plan and manage growth through
continued use of fees on new construction
to pay for needed infrastructure — "growth
paying for growth". With votes from 21
percent of the residents whose top goal is
planned and managed growth, growth
paying for growth has 4 percentage points
more support in 2005 than in 2003.
While 26 percent championed quality
development within existing
neighborhoods, in 2003, as the best way to
plan and manage growth, 19 percent do so
in 2005. In 2005, 17 percent endorse new
planning standards/regulations to support
alternative development as their preferred
method of managing growth; a slight
increase over the level of support in 2003.
The final option for planning and
managing growth was asked differently in
2005 than in 2003. In 2003, residents
were asked if they would like the city to
plan and manage growth best by
developing affordable housing, but, in
2005, residents were asked if they would
like to develop denser housing of quality,
such as condominiums and row houses.
Support for this option remained as strong
in 2005 as in 2003 because about 15.5
percent assert the need to develop denser
housing of quality, such as row houses and
condominiums.
The degree to which residents are willing
to pay for these methods of managing
growth varies with the strategy. With the
exceptions of upgrading infrastructure and
developing denser housing of quality (in
which twice as many residents are willing
to pay as not willing to pay), the remaining
choices are relatively balanced concerning
respondents' willingness to pay for them.
Overall, 38 percent of respondents indicate
they are willing to pay for the means of
planning and managing growth, slightly
more than the 35 percent who said the
same in 2003.
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Table 20 Preferred Methods of Managing Growth and Willingness to Pa
Goal: Planned and managed
growth 2003 2005 2003 2005
Possible respondents: 758 790 Goal percent: 25.7 27.3
Goal respondents: 195 216
Willingness to pay
Respondents
Yes
Maybe
No
Total
Sub -goal
Year
Upgrade infrastructure such as
streets and utilities in older parts of
Fayetteville
2003
2005
49 (26.3)
54 26.7
18 (37.5)
22 (45.8)
8 (16.7)
48(100.0)
26 48.1 15 27.8 13 24.1)
54(100.0)
Growth paying for growth-
continued use of fees on new
construction to pay for needed
infrastructure
2003
2005
32 (17.2)
44 21.8
N/A
N/A
N/A
N/A
16 36.4 12 27.3 16 (36.4)
44(100.0)
Quality development within
existing neighborhoods consistent
with neighborhood plans
2003
2005
49
40
26.3
19.8
15 30.6
22 44.9
12 24.5
49(100.0)
11 (27.5) 16 (40.0) 13 (32.5)
40(100.0)
New planning
standards/regulations to support
alternative development
2003
2005
27 14.5
35 (17.3)
8(29.6)
11 (40.7)
8(29.6)
27(100.0)
11 (31.4) 11 (31.4) 13 (37.1)
35(100.0)
Develop affordable housing
Develop denser housing of quality,
such as condominiums and row
houses
2003
2005
29
29
15.6
14.4
13 44.8
8 27.6
8 27.6
29(100.0)
12 (41.4) 11 (37.9) 6(20.7)
29(100.0)
Total
2003
2005
153
202
100.0
100.0)
54 35.3
63 41.2
36 23.5
153(100.0)
76 (37.6) 65 (32.2) 61 (30.2)
202 (100.0)
Top Goal: Improved Mobility and
Street Quality
The second largest group of citizens holds
improved mobility and street quality as
their highest priority among the potential
city goals offered to respondents in 2005.
In order to enhance mobility and street
quality, nearly four times as many
residents (64%) recommend improving
traffic flow as any of the other three
means, up from 59 percent in 2003 (Table
21). In 2001, citizens compared traffic
control, a related service, with other city
services and assigned it a priority of 7 out
of 11 services.24
Improving public transportation rates the
next highest with 17 percent of those
wanting to improve mobility and street
quality, up slightly from the 14 percent
who supported it in 2003. That public
transportation falls far behind improving
traffic flow as a method for improving
mobility and street quality also agrees with
opinions citizens offered in 2001. At that
24 City of Fayetteville, Budget and Research
Division. (November 2001). 2001 Citizen Survey.
Fayetteville, AR, p. 9.
29
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
time citizens considered public transit as
the eighth most important and Ozark
Regional Transit as the tenth most
important out of a field of 14 services.25
Protecting neighborhoods from traffic
impacts has support from the same percent
in 2005 as in 2003, 11 percent.
Development of more sidewalks drops in
support from 12 to 8 percent.
Approximately 43 percent of citizens
supporting improved traffic flow as the
best way to improve mobility and street
quality avow they are willing to pay more
25 City of Fayetteville, Budget and Research
Division. (November 2001). 2001 Citizen Survey
Fayetteville, AR, p. 9.
taxes to effect this change whereas 30
percent pledged the same in 2003 (Table
21 26). Willingness to pay for any of the
other three methods of improving mobility
and street quality receives proportionately
less support in 2005 than in 2003, but a
greater fraction of residents favoring
improved public transportation are willing
than unwilling to pay additional taxes for
it. Those wanting to protect
neighborhoods from traffic impacts are
less willing to pay additional taxes to do
so, and residents backing developing more
sidewalks are evenly split.
26 "Develop a trail network throughout the City"
was in the 2003, but was not the 2005 survey. It
was excluded from the table.
30
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Table 21 Preferred Ways to Improve Mobility and Street Quality and Willingness to Pa
Goal: Improved mobility and
street quality 2003 2005 2003 2005
Possible respondents: 758 790 Goal percent: 28.6 24.7
Goal respondents: 217 195
Willingness to pay
Year
Respondents
Yes
Maybe
No
Total
Sub -goal
(%)
(%)
(%)
(%)
%
Improve traffic flow
2003
2005
124 (58.5)
123 64.7
37 30.1)
44 35.8
42 (34.1)
123 (100.0)
53 43.1 35 28.5 35 (28.5)
123(100.0)
Develop improved public
transportation
2003
2005
29 13.7
32 (16.8)
17 (58.6)
8(27.6)
4(13.8)
29(100.0)
16 (50.0) 7 (21.9) 9 (28.1)
32 (100.0)
Protect neighborhoods from traffic
impacts
2003
2005
23 (10.8)
21 11.1
8 36.4
8 36.4)
6 27.3)
22 100.0)
7(33.3) 5(23.8) 9(42.9)
21(100.0)
Develop more sidewalks
2003
2005
25 11.8
14 (7.4)
11(45.8)
7(29.2)
6(25.0)
24(100.0)
5 (35.7) 4 (28.6) 5 (35.7)
14 (100.0)
Total
2003
2005
212 100.0)
190 100.0)
82 39.2
68 32.5
59 28.2
209(100.0)
81(42.6) 51 26.8 58 30.5
190 100.0)
Top Goal: Development of South
Fayetteville
South Fayetteville's development ranks
paramount or second among the goals for
about 16 percent of the city's residents
(Table 19). Of these, nearly 47 percent
profess willingness to pay for efforts to
develop south Fayetteville, 19 percent
possible willingness and 33 percent
unwillingness to pay (Table 22). There is
generally more willingness to pay for
improvements to South Fayetteville
among residents of the 2005 survey than
those of 2003.
Nearly 34 percent of Fayetteville's citizens
deem developing more housing units as
the best of six options to revitalize South
Fayetteville, compared with the 39 percent
in 2003 who supported the analogous
option.27 Of the advocates of adding
27 In 2003, this option read, "Develop affordable
single family housing, including condominiums."
housing in South Fayetteville, more than
half (53%) are willing to pay as opposed
to only 32 percent in 2003; 24 percent
each may be willing or are unwilling to
pay in 2005.
"Redevelop industrial areas for non-
industrial uses," say 24 percent of the
residents who assert that developing South
Fayetteville should be the city's top
priority (Table 22). Of these, a greater
percentage are willing to pay (48%) than
those who are not (41%). The percentage
willing to pay to redevelop industrial areas
is up markedly from those willing to pay
in 2003 (19%).
About 14 percent each of the residents
prioritizing South Fayetteville for
development countenance developing
sidewalks and improving South School
Avenue as the best ways of doing so.
Improving South School Avenue was not
an option in 2003. As in 2003, residents
favoring sidewalk development for
31
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
improving South Fayetteville
disproportionately say they would pay
additional taxes in order to bring this
option to fruition. Those unwilling to pay
extra taxes to improve South School
Avenue, however, outnumber proponents
about three to one, but they are very few in
number.
Much smaller fractions of citizens
prioritizing the development of South
Fayetteville believe that its renovation will
be best effected by developing new parks
(9%) or improving existing parks (5%)
(Table 2228). About 11 and 4 percent of
residents who said South Fayetteville's
development should be the highest priority
in 2003 decided that developing new parks
or improving existing parks, respectively,
would be the best ways to improve South
Fayetteville. Advocates of developing
new parks are more willing than unwilling
to pay, but the opposite is true for those
promoting the improvement of existing
parks. The 2003 respondent total reflects
respondents who replied to choices not
listed below as those choices were not
included in the 2005 survey.
28 This table does not include "Connect all
residents to the City sewer system" and "Improve
current sidewalk maintenance" from the 2003
survey as they were not in the 2005 survey.
32
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Table 22 Preferred Methods for Developing South Fayetteville and Willingness to Pay
Goal: Development of South
Fayetteville 2003 2005 2003 2005
Possible respondents: 758 757 Goal percent: 16.9 16.4
Goal respondents: 128 124
Willingness to pay
Year
Respondents
Yes
Maybe
No
Total
Sub -goal
(%)
(%)
(%)
(%)
(%)
Develop affordable single family
housing, including condominiums
Develop more housing units in and
around South Fayetteville
2003
2005
47 38.5
38 (33.9)
15 31.9
15 31.9
17 36.2
47(100.0)
20 (52.6) 9 (23.7) 9 (23.7)
38 (100.0)
Redevelop industrial areas for non-
industrial uses
2003
2005
31 (25.4)
27 24.1
6(19.4)
10 (32.3)
15 (48.4)
31 (100.0)
13 48.1 3(11.1) 11 40.7
27(100.0)
Improve South School Avenue
2003
2005
N/A
16 (14.3)
N/A
N/A
N/A
N/A
3 (18.8) 5 (31.3) 8 (50.0)
16 (100.0)
Develop sidewalks
2003
2005
8 (6.6)
16 14.3
5 (62.5)
0 (00.0)
3 (37.5)
8(100.0)
9(56.3) 2 12.5 5 31.3
16(100.0)
Develop new parks
2003
2005
13 10.7
9(8.0)
6 46.2
6 46.2
1(7.7)
13(100.0)
6(66.7) 1 (11.1) 2(22.2)
9(100.0)
Improve existing parks
2003
2005
5 4.1)
6(5.4)
3 (60.0)
1(20.0)
1(20.0)
5 (100.0)
2(33.3) 1(16.7) 3 (50.0)
6(100.0)
Total
2003
2005
122 (100.0)
112 100.0
45 36.9)
36 29.5)
41 (33.6)
122 100.0)
53 47.3 21 18.8 38 33.39
112(100.0)
Improving Aspects of South School
Avenue and Willingness To Pay
The residents who chose improving South
School Avenue as the preferred method
for developing South Fayetteville
subsequently were asked to select which
aspect of South School Avenue they
would like to see improved (Table 23).
About 31 percent of the 13 residents who
want to improve S. School Avenue favor
resurfacing the street as the best possible
upgrade. Three of the four residents who
support resurfacing South School Avenue
are unwilling to pay for it, however.
Roughly 23 percent (n=3) perceive a need
for sidewalk improvement, and they are
evenly split over willingness to pay.
Crosswalks and landscape improvements
other than trees are cited by 15 percent
(n=2 each) of residents each, and they
exhibit some willingness to pay. Planting
more trees and improving the center turn
lane at intersections are selected by one
person each, neither of whom is willing to
pay for these enhancements.
33
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Table 23 Improving Aspects of South School Avenune and Willingness to Pay
Goal: Improving sections of S. School
Avenue 2005 2005
Possible respondents: 16 Goal percent: 1.57
Goal respondents: 13
Willingness to pay
Respondents
Yes
Maybe
No
Total
Sub -goal
(%)
(%)
(%)
(%)
%)
Street resurfacing
4 (30.7)
1 (25.0)
0 (00.0)
3 (75.0)
4(100.0)
Sidewalks
3 (23.1)
1(33.3)
1(33.3)
1(33.3)
3 (100.0)
Crosswalks
2 15.4
0 00.0
2 100.0
0 00.0
2(100.0)
Landscape improvements other than trees
2 (15.4)
1(50.0)
1(50.0)
0 (00.0)
2 (100.0)
Planting more trees on the streets
1 (7.7)
0 (00.0)
0 (00.0)
1(100.0)
1(100.0)
The center turn lane at intersections
1(7.7)
0(00.0)
0(00.0)
1(100.0)
1(100.0)
Total
13 (100.0)
3 (23.1)
4 (30.8)
6 (46.2)
13 (100.0)
Top Goal: A Beautiful City - Clean
and Green
About one -fifth each of the residents who
identify a beautiful city - clean and green
as their top priority for the city opt for
accomplishing the goal by enforcing codes
regarding such issues as trash on streets
and integrity of structures (21%),
preserving hillsides (20%), and preserving
trees (19%) (Table 24). The percentage of
citizens prioritizing a beautiful city who
preferred to do so by enforcing codes and
preserving trees was similar in 2003, but
those recommending preserving hillsides
more than doubled in 2005. Although tree
preservation ranks highly as a means for
retaining the ecological health of
Fayetteville in 2003 and 2005 among
those whose top goals for the city are
cleanliness and greenness, citizens it
ranked 1 1th out of 11 city services of other
types in 2001.29
29 City of Fayetteville, Budget and Research
Division. (November 2001). 2001 Citizen Survey
Fayetteville, AR, p. 9.
Willingness to pay for each of these
methods of beautifying the city differs
substantially. About 35 percent of those
favoring enforcing codes as the best way
of keeping Fayetteville clean and green, 46
percent of citizens wanting to preserve
trees, and more than half (58%) of those
desirous of preserving hillsides in 2005
claim they are willing to support these
initiatives with additional tax dollars.
Willingness to pay for enforcing codes and
preserving hillsides has increased
significantly since 2003, although
willingness to pay to preserve trees has
dropped.
In 2005, both street -related options,
"Creating more attractive streetscapes and
gateways or entrances" and "Improving
the appearance of major corridors such as
College Avenue", receive top priority
among ways to beautify Fayetteville by 11
and 12 percent of the citizenry,
respectively. Improving the appearance of
major corridors garners a smaller
percentage of votes in 2005 than 2003,
while creating more attractive streetscapes
and gateways or entrances rose by 3
34
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
percentage points over the period.
Supporters of each of these items who are
willing to pay additional taxes for these
improvements far outnumber their
unwilling peers.
The remaining methods of meeting the
goal of a beautiful city each garner support
from roughly 8 percent of citizens who
think the city's beauty should be its top
goal. These subgoals are: Improving the
quality of parks throughout the city and
enacting a rental property inspection
program. The willingness of fans of
improving park quality to pay for these
improvements lessens in 2005 from 2003
and the willingness to pay for enacting
rental property inspection rises. Each
option is supported by so few residents,
however, that comparisons are tenuous.
Table 24 Preferred Ways to Enhance the Beauty of Favetteville and Willingness to Pa
Goal: A beautiful city - clean and
green 2003 2005 2003 2005
Possible respondents: 758 771 Goal percent: 19.38 16.14
Goal respondents: 155 134
Willingness to pay
Year
Respondents
Yes
Maybe
No
Total
Sub -goal
(%)
(%)
(%)
(%)
(%)
Enforce codes: less trash on
streets/integrity of structures
2003
2005
33 21.9
26 21.3)
7 21.2
14 42.4
12 36.4
33(100.0)
9 (34.6) 12 (46.2) 5 (19.2)
26 (100.0)
Preserve hillsides
2003
2005
14 (9.3)
24 (19.7)
5 35.7
5 35.7
4 (28.6)
14 100.0)
14 58.3 7 29.2 3 12.5
24 (100.0)
Preserve trees
2003
2005
31 (20.5)
24 (19.7)
16 (51.6)
10 (32.3)
5 (16.1)
31 (100.0)
11 (45.8) 6 (25.0) 7 (29.2)
24 (100.0)
Improve appearance of major
corridors such as College Avenue
2003
2005
26 17.2)
14 (11.5)
15 (60.0)
7 (28.0)
3 (12.0)
25 (100.0)
9 (64.3) 4 (28.6) 1(7.1)
14 (100.0)
Create more attractive streetscapes
and gateways or entrances
2003
2005
12 (7.9)
14 (9.3)
4 (33.3)
7 58.3
1 (8.3)
12 (100.0)
7 50.0 4 28.6 3 21.4)
14 100.0)
Enact a rental property inspection
program
2003
2005
21(13.9)
10(8.2)
5 23.8)
10 (47.6)
6 (28.6)
21(100.0)
3(30.0) 4(40.0) 3(30.0)
10 (100.0)
Improve quality of parks
throughout the City
2003
2005
14(9.3)
10 (8.2)
8 (57.1)
4 (28.6)
2 (14.3)
14 (100.0)
2 (20.0) 3 (30.0) 5 (50.0)
10 (100.0)
Total
2003
2005
151 100.0
122 100.0
60 40.0
57 (38.0)
33 22.0
150 (100.0)
55 45.1 40 32.8 27 22.1
122(100.0)
Top Goal: College Avenue
In 2005, 10 percent of residents choose
College Avenue improvements as their
highest or second highest priority among
the six city goals (Table 19). In order to
effect these improvements, approximately
70 percent assert willingness (43.6%) or
possible willingness (26.8%) to pay
additional taxes, and the remainder would
not (Table 25).
35
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Sections of College Avenue
needing improvement and
willingness to pay
More than half of the residents (55%) who
have improving College Avenue as their
highest or second highest priority for the
city state their desire to see all of College
Avenue improved. A slightly greater
fraction of these residents assert
willingness (41%) than unwillingness
(39%) to pay for improvements to all of
College Avenue (Table 25). About 31
percent assert they would like to see the
sections of Mountain and Maple Street
(15%) and Sycamore Street to Rolling
Hills Boulevard (16%) improved. In both
cases, the shares who would be willing to
pay for upgrading these sections of
College Avenue far exceed the sizes of the
groups unwilling to do so. Roughly 8
percent desire to see Maple to Sycamore
Street improved and 5 percent Rolling
Hills Boulevard to Zion Road. Fifty
percent indicate a willingness to pay for
the former, and more than three-quarters a
willingness to pay for the latter.
Table 25 Improving Sections of College Avenue and Willingness to Pa
Goal: Improving Sections College Avenue 2005 2005
Possible respondents: 796 Goal percent: 9.88
Goal respondents: 82
Willingness to pay
Respondents
Yes
Maybe
No
Total
Sub -goal
(%)
(%)
(%)
(%)
All of College Avenue needs improvement
39 54.9
16 (41.0)
8 (20.5)
15 (38.5)
39 (100.0)
Mountain to Maple Street
11 15.5
5 45.4
3 27.3
3 27.3
11(100.0)
Maple to Sycamore Street
6 (8.5)
3 (50.0)
1 (16.7)
2 (33.3)
6 (100.0)
Sycamore Street to Rolling Hills Blvd
11 15.5
4(36.4)
6(54.5)
1(9.1)
11(100.0)
Rolling Hills Blvd to Zion Road
4 (5.6)
3 75.0
1 25.0
0 00.0)
4 (100.0)
Total
71 (100.0)
31 43.6
19 26.8
21 29.6
71(100.0)
Aspects of College Avenue
needing improvements and
willingness to pay
When queried about to enhance the
sections of College Avenue residents
prioritize for improvement, 33 percent
endorse street resurfacing, though they are
slightly more unlikely (42%) than likely
(38%) to support taxes to pay for it (Table
26). The 24 percent of those who view
College Avenue as Fayetteville's top goal
and want to improve it by upgrading the
center turn lanes at intersections are
evenly divided (35% each) on whether
they would be willing to pay for these
changes. About 17 percent of those
prioritizing College Avenue improvements
as Fayetteville's top goal, want to see it
changed by landscape improvements other
than trees and are largely willing (33%) or
undecided (50%) about paying extra taxes
for these improvements.
About 26 percent propose improving
College Avenue via additional sidewalks
(13%) or crosswalks (6%) or planting
more trees along the street (8%) (Table
26). The few residents in each group are
more willing than unwilling to pay for
these enhancements.
36
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Table 26 Improving Aspects of College Avenue and Willingness to Pay
Goal: Improving aspects of College Avenue 2005 2005
Possible respondents: 72 Goal percent: 8.67
Goal respondents: 72
Willingness to pay
Respondents
Yes
Maybe
No
Total
Sub -goal
(%)
(%)
Streetresurfacing
24 (33.3)
9(37.5)
5(20.8)
10 (41.7)
24 (100.0)
The center turn lane at intersections
17 (23.6)
6(35.3)
5 (29.4)
6(35.3)
17 (100.0)
Landscape improvements other than trees
12 (16.7)
4 33.3
6 50.0
2 16.7
12(100.0)
Sidewalks
9 12.5
6 66.7
0 00.0
3 (33.3)
9(100.0)
Planting more trees on the streets
6 (8.3)
3 (60.0)
2 (40.0)
0 (00.0)
5 (100.0)
Crosswalks
4 5.6
3 75.0
1 25.0
0 00.0
4 100.0
Total
72 (100.0)
31 (43.7)
19 (26.8)
21 (29.5)
71(100.0)
Top Goal: Downtown Fayetteville
More than 5 percent of all residents select
the development of Downtown
Fayetteville as the highest or second
highest priority among the given goals
(Table 19). Of these, about three-quarters
are willing (54%) or may be willing (22%)
to pay for the various improvements they
recommend for Downtown Fayetteville
(Table 27).
Of the five methods for achieving the goal
of developing downtown, the largest group
proposes easing access and parking (33%)
and about 43 percent of these are willing
to pay for it, while 21 percent are not.
Roughly 21 percent of the proponents of
the development of downtown hold that
adding entertainment businesses and
venues are the strongest methods to
achieve this goal. Backers profess
willingness to pay for costs associated
with soliciting more entertainment
businesses at a slightly greater rate than
those not willing to pay (44 versus 33
percent, respectively).
Advocates for adding more housing units
in and around downtown represent 16
percent of the residents who support
downtown Fayetteville's development as
the city's top goal. These residents are
equally split over whether they would or
would not pay for additional housing units
(43 percent each). The smallest groups of
residents proposing the downtown
development as Fayetteville's top priority
favor adding more more unique retail
opportunities attracting shoppers (16%)
and attractive buildings and streets (14%).
More than 80 percent of the proponents of
both methods express willingness to pay
for these upgrades.
37
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Table 27 Development of Downtown Fayetteville and Willingness to Pay
Goal: Development of Downtown Fayetteville 2005 2005
Possible respondents: 790 Goal percent: 5.3
Goal respondents: 42
Willingness to pay
Respondents
Yes
Maybe
No
Total
Sub -goal
%
%
%
%
%
Greater ease of access and parking
14 (33.3)
6(42.9)
5(35.7)
3 (21.4)
14(100.0)
More entertainment businesses and venues
9 (21.4)
4(44.4)
2 (22.2)
3 (33.3)
9 (100.0)
More housing units in and around downtown
7 (16.7)
3 (42.9)
1(14.3)
3 (42.9)
7 (100.0)
More attractive buildings and streets
6 14.3
4 80.0
1 20.0
0 0.0
5(100.0)
More unique retail opportunities attracting shoppers
6 14.3
5 83.3
0 0.0
1 16.7
6(100.0)
Total
42 (100.0)
22 53.7
9 22.0
10 (24.4)
41(100.0)
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
5
RESIDENTS' PREFERENCES
REGARDING VARIOUS TAX
INITIATIVES
Willingness to Pay for Growth
Management Strategies
In estimating their willingness to pay an
additional $10 to $20 annually for each of
four growth management strategies, the
residents first considered the worth to
themselves of buying land for greenspace.
In 2003, 38 percent of Fayetteville's
residents espoused willingness to pay an
extra $10 to $20 in taxes to buy land for
greenspace locally, and in 2005, 35
percent do as well (Table 28). For
purposes of comparison, with recognition
that the Arkansans were asked to pay less,
in 2000, 51 percent of Arkansans avowed
they would pay an extra $10 in taxes for
green -space to be bought statewide.30
The share of Fayetteville's residents who,
in 2005, said they would pay an extra $10
to $20 annually to buy land to keep
farmland out of development, 21 percent,
is far smaller than the 35 percent who
professed similarly in 2003. Therefore the
willingness of Fayetteville's residents to
buy land to prohibit farmland development
was more comparable in 2003 than
currently to that found for the state in 2000
when 32 percent of state residents showed
willingness to do the same for an
additional $10 annual tax.31
30 University of Arkansas at Little Rock Institute of
Government. (2000). Growth in Arkansas. Little
Rock Arkansas, p.11.
31 University of Arkansas at Little Rock Institute of
Government. (2000). Growth in Arkansas. Little
Rock Arkansas, p. 11.
About 31 percent of Fayetteville's
residents currently indicate they would pay
an additional $10 to $20 in taxes annually
in order to institute a smart growth plan
for the area compared to the 39 percent of
citizens who responded affirmatively to
the same question in 2003 (Table 28). In
response to a similar question asked
statewide in 2000, about 46 percent of
Arkansans claim they would pay an
additional $10 per year in taxes to create a
community growth plan.32
Although 63 percent of state residents in
2000 expressed willingness to add $10
annually to their taxes to buy land for
parks, in 2005 31 percent of Fayetteville
residents are currently willing to add $10
to $20 annually for the same purpose.33
This has increased from the 25 percent of
citizens who espoused willingness to pay
the same amount in taxes for parks in
2003. A smaller fraction of Fayetteville
residents espouse unwillingness to pay
additional taxes to support any of the
growth management techniques presented
in 2005 than 2003, 15 versus 20 percent,
respectively.
32 University of Arkansas at Little Rock Institute of
Government. (2000). Growth in Arkansas. Little
Rock Arkansas, p. 11.
33 University of Arkansas at Little Rock Institute of
Government. (2000). Growth in Arkansas. Little
Rock Arkansas, p. 11.
39
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Table 28 Willingness to Pay for Growth
Management Initiatives
Percent
2003
2005
Buying land for greenspace that
would not be developed
38
35
Instituting a smart growth plan for
the area
39
31
Buying land for parks
25
31
Buying land to keep farmland
from being developed
35
21
Unwilling to pay any additional
taxes
20
15
Total Responses
433
551
Total Respondents
395
415
Summary of Willingness to Pay for
Street Improvement
In 2005, residents were asked at three
different places on the survey about their
willingness to pay for improvements to
streets and/or mobility and street quality.
The third question was an effort to assess
the willingness to pay for street
improvements among residents who had
not addressed street improvement as either
a city service needing the most
improvement or as one of their top goals
for the city. Results of this look at
openness to a potential tax initiative are
presented here in relation to the first two
measures of willingness to pay for street
improvement.
In the first case, residents identified which
city service from Group One needed the
most improvement. Results of
subsequently asking those who felt that
streets needed the most improvement
about their willingness to pay for these
improvements are listed in Table 29,
Column 2. Afterward, residents who
purported that the city's top or penultimate
goal should be mobility and street quality
indicated their willingness to pay to
achieve this goal. These results are
located in Table 29, Column 3. Finally, if
residents did not identify mobility and
street quality as either of their top goals
for the city, they were asked if they
favored or opposed spending additional
tax dollars specifically for street
improvement. 34
Responses to all three questions indicate
that a much larger percentage of residents
of Fayetteville are willing to pay for
improving streets and/or mobility than are
unwilling to pay. Of those who
specifically identify streets as a city
service needing the most improvement
and/or mobility and street quality as the
city's highest or penultimate priority, 41
and 43 percent, respectively, contend they
are willing to pay to implement these
improvements and 32 and 27 percent,
respectively, may or may not be so willing
(Table 29). Sizable minorities of
advocates in both of these groups,
however, maintain they are unwilling to
pay for street and/or other mobility
enhancements (Table 29, Columns 2 and
3). Furthermore, of the residents who
named neither streets as the Group One
service needing most improvement nor
mobility and street quality as a top goal for
Fayetteville, 62 percent favor spending
additional tax dollars for street -specific
projects, while 30 percent oppose this
measure and 7 percent are unsure. Thus,
when looking at the results from all three
questions nearly half of the residents favor
additional tax spending for street
improvement while those opposing the tax
34 These results, listed in Table 29, Column 4, are
devoid of duplicates, although answers to the two
earlier questions (Table 29, Columns 2 and 3)
contain duplicate residents.
M 1�
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
or are unsure of their position are each
represented by more than a quarter of the
respondents.
Table 29 Anuroval of Additional Tax Dollar Expenditures for Street Improvement
Willingness to pay
Willingness to pay
Willingness to
Total
for aspects of
for improvements
spend additional
streets needing
to mobility and
tax dollars for
most attention
street quality
street
improvements
2005
2005
2005
2005
N Percent
N Percent
N Percent
N
Percent
Favor
76 41
81 43
146 62
190
46
Oppose
52 28
58 31
71 30
113
27
Unsure
59 32
51 27
17 7
111
27
Total
187 100
190 100
234 100
414
100
Willingness to Pay for Infrastructural
Improvement
Currently three-quarters of a cent of
Fayetteville's sales tax is used for sewer
improvement. Asked if they favor or
oppose extending the existing tax to make
other infrastructural improvements, 68
percent of the citizens contend they favor
the 3/4 cent tax extension for sewer
improvement, while 23 percent oppose its
continuation (Table 30). The remaining 9
percent are unsure of their opinion in this
regard.
Table 30 Approval of Extending Sales Tax for
Added Infrastructure Work
N
2005
Percent
Favor
279
68
Oppose
95
23
Unsure
39
9
Total
413
100
41
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
6
CITIZENS' OPINIONS ABOUT RECENT
CITY INITIATIVES AND THEIR OWN
SAFETY
Citizens' Awareness of New City
Programs
Fayetteville has initiated several new
programs in the last few years. Citizens
were asked whether they were aware of six
of these programs. The programs inquired
about include the anti -litter program; street
resurfacing, sidewalk, curb and gutter
improvements; new park programming; a
new multi -use trail system; the Council of
Neighborhoods' neighborhood
associations, and public safety
improvements.
The two best known programs of the six in
Table 31 are the street resurfacing,
sidewalk, curb and gutter improvements
and the new multi -use trail system.
Approximately 67 and 63 percent,
respectively, of Fayetteville's residents are
aware of these. More than half of
residents contend they are aware of the
new park programming (55%) and nearly
half (44%) the anti -litter program. More
than one-third each claim awareness of the
neighborhood associations of the Council
of Neighborhoods (40%) and the public
safety improvements (35%).
Table 31 Awareness of New City Programs
2005
N Percent
Street resurfacing, sidewalk, curb and
gutter improvements
278
67
New multi -use trail system
261
63
New park programming
227
55
The anti -litter program
184
44
Council of Neighborhoods'
neighborhood associations
166
40
Public saftety improvements
145
35
Total Responses
1261
304
Total Communicative Respondents
414
Total Respondents
415
Citizens' Evaluations of New City
Programs
Of the citizens who say they are aware of
the street resurfacing, sidewalk, curb and
gutter improvements program, 13 percent
maintain that, as a result, the quality of
their average ride in the city is a lot
smoother, and 55 percent smoother (Table
32). While 27 percent of the citizens think
their ride is the same as before the
resurfacing program, 4 percent of the
residents feel their ride is rougher (3%) or
a lot rougher (1%).
Table 32 Quality of Ride Due to Street
Resurfacing
2005
N
Percent
A lot smoother
36
13
Smoother
149
55
The same as before
73
27
Rougher
9
3
A lot rougher
3
1
Total
270
100
43
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
The 63 percent of city respondents who
recall the new multi -use trail system
(Table 31) were subsequently informed
that one of the goals for the multi -use trail
system is to provide a well -planned, safe
and efficient system for pedestrians and
bicyclists that will connect neighborhoods,
parks, schools and businesses. Then they
were asked, if such a trail system existed
in their neighborhood, how likely they
would be to use it to get around for
transportation and/or recreation. Almost
three -fourths (73%) of the citizens
estimate they would be very likely (48%)
or likely (25%) to use such a system
(Table 33). Although, 7 percent feel they
would be neither likely nor unlikely to
make use of the trails, 21 percent claim
they are unlikely (11%) or very unlikely
(10%) to use such a system.
Table 33 Citizen Useage of a Trail System in
Fayetteville
2005
N Percent
Very likely
126
48
Likely
64
25
Neither likely nor unlikely
17
7
Unlikely
29
11
Very unlikely
25
10
Total
261
100
The survey inquired of the 55 percent of
residents who acknowledge an awareness
of new park programming whether they
had altered their use of parks as a result.
Over half (57%) of this group of residents
contend their park use has stayed the same
(Table 34). About one-third declares their
usage of parks has increased (29%) or
increased a lot (9%). Approximately 5
percent reveal their park usage has
decreased (3%) or decreased a lot (2%).
Table 34 Changes in Park Useage
from Park Programming Changes
2005
N
Percent
Increased a lot
20
9
Increased
64
29
Stayed the same
125
57
Decreased
6
3
Decreased a lot
4
2
Total
219
100
Of the 44 percent of residents who claim
to be aware of the city's anti -litter program
(Table 31), 53 percent feel the program
has been either very effective (7%) or
effective (46%), while 20 percent say it is
ineffective (15%) or very ineffective (5%)
(Table 35). Another 26 percent of
residents aware of the anti -litter program
deem it neither effective nor ineffective.
Table 35 Effectiveness of the Anti -Litter
Program
2005
N
Percent
Very effective
17
7
Effective
106
46
Neither effective nor ineffective
59
26
Ineffective
35
15
Very ineffective
12
5
Total
229
100
Approximately 40 percent of the citizens
of Fayetteville show an awareness of the
Council of Neighborhoods' neighborhood
associations (Table 31). When asked how
responsive their neighborhood association
is to their concerns, 37 percent of
Fayetteville citizens who are aware of the
Council of Neighborhoods say their
association is responsive and the second
largest group judges them very responsive
(29%) (Table 36). Of the remaining
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
respondents, 23 percent maintain their
association is neither responsive nor
unresponsive to their interests and 11
percent assess their neighborhood
associations as unresponsive (6%) or very
unresponsive (5%).
Table 36 Responsiveness of Citizens'
Neighborhood Association
2005
N Percent
Very responsive
38
29
Responsive
48
37
Neither responsive nor
unresponsive
29
23
Unresponsive
8
6
Very unresponsive
6
5
Total
129
100
In 2005, 35 percent of residents
acknowledge awareness of the public
safety improvements implemented by the
City (Table 31). When they were
subsequently asked to suggest which
public safety service performs the best, 42
percent endorse the police; 36 percent fire
services, and 21 percent feel the
ambulance service performs the best.
Residents were then asked to identify
which of the two remaining services needs
more attention. When each service was
paired against each of the other two, 42
percent of the 85 citizens who answered,
describe the police as needing more
attention than the fire department or
ambulance service (Table 38).
Likewise, 34 percent claim the ambulance
service needs more attention than either
the police or fire departments; and 24
percent evaluate the fire department as
needing more attention than either the
police department or ambulance service.
Table 37 Public Safety Service
that Performs the Best
2005
N
Percent
Police
51
42
Fire
44
36
Ambulance
26
21
Total
121
100
Table 38 Public Safety Service
that Needs More Attention
2005
N
Percent
Police
36
42
Ambulance
29
34
Fire
20
24
Total
85
100
Citizens' Feelings of Safety
About 98 percent of Fayetteville's citizens
assert they feel safe and secure in their
own homes at night (Table 39).
Table 39 Citizens Safety at Home at Night
2005
N Percent
Yes 400 98
No 10 2
Total 410 100
In contrast, 55 percent of the citizens say
they are afraid to walk alone somewhere in
Fayetteville at night (Table 40).
Table 40 Citizens who Feel Safe Walking at
Night
2005
N Percent
Yes 209 54.9
No 172 45.1
Total 381 100.0
45
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Nearly all of these identified areas in
which they fear walking alone at night
(Appendix D). Of the eleven areas the
residents named, South Fayetteville
garners the largest (39%) fraction of
responses (Table 41). The next largest
fraction of citizens, 15 percent, admit that
they do not feel safe walking alone at
night anywhere in the city. About 6 to 8
percent of those who don't feel safe
walking alone at night regard the areas in
or around the University campus (8%), in
Ward 2 (8%) and on Dickson Street (6%)
as unsafe (Table 41). Five percent or
fewer residents classify Ward 1 (5%),
Ward 4 (5%), Sixth Street (4%), Ward 3
(4%), city parks (3%) or walking trails
(1 %) as places where they would feel
unsafe at night.
Table 41 Where Citizens Feel Unsafe Walking
Alone at Night
2005
N
Percent
South Fayetteville
95
39
Anywhere
36
15
Ward 2
20
8
In or around the UA campus
20
8
Dickson Street
15
6
Ward 1
13
5
Ward 4
12
5
Ward 3
10
4
Sixth Street
10
4
City parks
8
3
Walking trails
2
1
Total
241
100
Citizens' Evaluations of Completed
Projects
Dickson Street improvements
In the past few years, the City has rebuilt
and repaved Dickson Street, installed new
lighting, installed and repaired sidewalks,
gutters and curbs, added handicap
accessibility features and added new street
crossings, signage and landscaping.
Overall, 84 percent of the citizens are
somewhat satisfied (44%) or very satisfied
(40%) with the changes made to Dickson
Street (Table 42). A total of 9 percent are
somewhat dissatisfied (5%) or very
dissatisfied (4%) and 7 percent feel neither
satisfied nor dissatisfied.
Table 42 Satisfaction with the Changes Made to
Dickson Street
2005
Percent
Very satisfied
40
Somewhat satisfied
44
Neither satisfied nor dissatisfied
7
Somewhat dissatisfied
5
Very dissatisfied
4
Total
100
Downtown Fayetteville Master Plan
In the past few years the City has
developed the Downtown Master Plan for
revitalizing downtown Fayetteville. The
2005 Citizen Survey asked citizens how
satisfied they are with the planning
process. A majority of residents are either
satisfied (44%) or very satisfied (14%)
with the process used to develop the
Downtown Master Plan (Table 43). Of the
remaining citizens, 23 percent comment
that they are neither satisfied nor
dissatisfied, and 13 percent are either
dissatisfied (11%) or very dissatisfied
(2%) with the process. Six percent of the
residents have not heard of the plan.
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Table 43 Satisfaction with the Downtown
Master Plan Planning Process
2005
Percent
Very satisfied
14
Satisfied
44
Neither satisfied nor dissatisfied
23
Dissatisfied
11
Very dissatisfied
2
Haven't heard of the plan
6
Total
100
Citizens were also asked to what extent
they participated in the Downtown Master
Planning process. Over two-thirds (68%)
claim that they did not participate at all in
the planning process (Table 44).
Approximately 16 percent of city residents
say they have participated in the process,
but to a small extent; 3 percent
participated to neither some nor a small
extent; 9 percent participated in the
process to some extent and 3 percent to a
great extent.
Table 44 Extent of Participation in the
Downtown Master Plan Planning Process
2005
Percent
A great extent 3
Some extent 9
Neither some or a small extent 3
Small extent 16
Haven't participated at all in the
planning process 68
Total 100
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
7
GROWTH AND DEVELOPMENT
Growth
Population growth
In 2005, residents were asked to appraise
Fayetteville's population, business and
retail, and job growth rate over the past
two years. Approximately 94 percent of
Fayetteville's citizens judge Fayetteville's
population growth over the past two years
as the right amount (34%) or too fast
(60%). Of these 60 percent, 31 percent
regard the population growth as somewhat
too fast, and 29 percent much too fast
(Table 45). These opinions are very
similar to those found in 2003.
Information from a statewide survey,
conducted in 2000, showed 61 percent of
residents of Benton and Washington
Counties classified the population growth
in their counties as too fast and only 4
percent as too slow.35
Business and retail market growth
In 2005, over half (52%) of Fayetteville's
residents appraise the business and retail
market growth rate over the previous two
years as the right amount. This is similar
to the 47 percent who, in 2003, hailed
Fayetteville's previous two years' business
and retail growth as the right amount. In
3s University of Arkansas at Little Rock Institute of
Government. (2000). Growth in Arkansas. Little
Rock, Arkansas, p. 8.
2005, slightly more than a fifth of citizens
evaluate Fayetteville's business and retail
growth as too slow (16%) or much too
slow (5%), somewhat fewer than the 27
percent of residents who asserted slow
growth in 2003. Finally, in both 2005 and
2003 more than one -quarter of residents
evaluate the Fayetteville's business and
retail growth over the previous two years
as somewhat too fast (17% vs. 18%,
respectively) or much too fast (10% vs.
8%, respectively) (Table 45).
Job growth
Opinions about job growth vary somewhat
from those in 2003. Compared with 2003,
smaller contingents of citizens in 2005
believe that during the previous two years,
jobs in Fayetteville have grown much
(17% vs. 14%, respectively) or somewhat
too slowly (34% vs. 28%, respectively)
(Table 45). On the other hand, 49 percent
of residents in 2005, but 44 percent in
2003, view jobs as having grown the right
amount. A total of 9 percent of residents
in 2005, but 6 percent in 2003, opine that
job growth has been somewhat too fast
(7% vs. 5%) or much too fast (2% vs. 1%).
Furthermore, about 10 percent of the 415
citizens in 2005 add the caveat "..., but
they're all minimum wage jobs" compared
to only 4 percent in 2003.
49
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Table 45 Opinions about Rates of Growth in the Past Two Years
Fayetteville's Fayetteville's business Fayetteville's job
population growth and retail growth growth
2003
2005
2003
2005
2003
2005
Much too slow
2
0
6
5
17
14
Somewhat too slow
5
6
21
16
34
28
Right amount
35
34
47
52
44
49
Somewhat too fast
31
31
18
17
5
7
Much too fast
27
29
8
10
1
2
Total Responses
100
100
100
100
100
100
One of the above, but they're
all minimum wage jobs
4
10
Preferences Regarding Growth
Management Strategies
In general, people in Fayetteville support
all five growth management techniques
considered. More than half prefer
developing in existing neighborhoods to
developing around the city's perimeter.
About three -fourths back the city in
buying land to preserve open or
greenspace and two-thirds affirm
providing incentives for development in
certain areas of the city.
Infill or perimeter development
In 2005, residents of Fayetteville were
asked whether they prefer that the city
promote quality development within
existing neighborhoods consistent with
neighborhood plans or outside currently
established neighborhoods. A similar
question was asked in 2003 to learn
whether citizens preferred for the city to
promote quality development within
existing neighborhoods consistent with
neighborhood plans or on current farmland
consistent with city regulations. More
than half of the citizens (56%) prefer
development within neighborhoods in
2005, in contrast with the two-thirds
(67%) who advocated this position in 2003
(Table 46). Congruently, fewer citizens
were proponents of the city promoting
development of farmland in 2003 (24%)
than currently favor promoting growth
outside currently established
neighborhoods (33%). The percentage of
residents desirous of the city not
promoting growth either within or outside
of currently established neighborhoods
remained about the same — 9 percent in
2003 versus 11 percent in 2005.
Table 46 Infill versus Perimeter
Development
Percent
2003 2005
Within existing neighborhoods
consistent with neighborhood
plans 67 56
On current farmland consistent
with city regulations/Outside
currently established
neighborhoods 24 33
Neither one 9 11
Total 100 100
50
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Buying land to preserve open or
green space
The citizens declare they are very
supportive (41%) and supportive (35%) of
the City acquiring land to preserve open or
green spaces (Table 47). Twelve percent
are neither supportive nor unsupportive
while the remaining 12 percent (9 percent
unsupportive and 3 percent very
unsupportive) expressing dissaproval of
the City acquiring land to preserve open
or green spaces.
Fayetteville residents' current level of
support (76%) for the city buying land to
preserve open or greenspace is slightly
higher than that of residents of
Washington and Benton Counties in 2000
(74%) and also exceeds the state average
of 64 percent.36 This level of support has
also increased since 2003, when 69
percent of residents asserted they were
very supportive (35%) or supportive
(34%) of acquiring land to preserve open
or greenspace.
Limiting funding for development to
only certain areas of the city
In 2005, citizens were told that cities
sometimes focus on specific areas of the
city that need more development and then
were asked how supportive they are of
providing incentives to encourage
development temporarily in specific areas
of the city. In 2003, the question was
stated, "How supportive or unsupportive
are you for limiting funding for
development to only certain areas of the
City?"
In 2005, 67 percent are either very
supportive (18%) or supportive (49%),
while 12 percent are unsupportive (9%) or
very unsupportive (3%) of providing
incentives to encourage development
temporarily in specific areas of the city.
The remaining 21 percent of the citizenry
are neither supportive nor unsupportive.
Differences due to question wording
cannot be measured, but if Fayetteville's
citizens interpreted the questions similarly,
in 2005 they appear to be more supportive
of temporarily targeting certain areas of
the city for development than they were in
2003 when about 51 percent of
Fayetteville residents were supportive
(40%) or very supportive (11%) of
limiting funding for development of only
certain areas of the city. The level of
support for focused development espoused
by Fayetteville's residents in either 2005
or 2003 far exceeds the 36 percent of
Arkansans, in general, and the 42 percent
of Benton and Washington County
residents who advocated funding only
growth -targeted areas of the state in
2000.37 Again, the comparisons are
limited by the equality of the questions
(Table 47).
36 University of Arkansas at Little Rock Institute of 37 University of Arkansas at Little Rock Institute of
Government. (2000). Growth in Arkansas. Little Government. (2000). Growth in Arkansas. Little
Rock Arkansas, pp. 9-10. Rock Arkansas, pp. 9-10.
51
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
Table 47 Sunnort for Growth Management Techniques
Limiting
funding/providing
The City buying land to incentives for
preserve open or green development to only
spaces certain areas of the City
2003
2005
2003
2005
Very supportive
35
41
11
18
Supportive
34
35
40
49
Neither supportive nor unsupportive
15
12
19
21
Unsupportive
10
9
24
9
Very unsupportive
6
3
6
3
Total
100
100
100
100
How well the city uses long-term
land -use plans
In 2000, about 66 percent of Arkansans
and 74 percent of citizens of Benton and
Washington Counties proffered support
for requiring cities and counties to employ
long-term land -use plans.38 In 2003,
Fayetteville residents' support for
requiring the city to use long-term land -
use plans was even higher — 72 percent.39
Table 48 How Well or Poorly the City Is
Following Long -Term Land -Use Plans
2005
N Percent
Very well 26 8
Well 129 41
Neither well or poorly 94 30
Poorly 47 15
Very poorly 21 7
Total 317 100
38 University of Arkansas at Little Rock Institute of
Government. (2000). Growth in Arkansas. Little
Rock Arkansas, pp. 9-10.
39 University of Arkansas Survey Research Center.
(2000) Fayetteville, Arkansas Survey of Citizens.
Fayetteville Arkansas, pp. 38.
With resident support for long-term land -
use planning established, the 2005 survey
asked citizens how well or poorly they feel
the City is following established long-term
land use plans. Only 8 percent feel the
city is following land -use plans very well,
but 41 percent consider the city to be
following current land -use plans well.
Also, 30 percent believe the city to be
following plans neither well nor poorly.
Of the remaining citizens, 15 percent
claim the city is using established plans
poorly and 7 percent very poorly.
Housing Preferences
Residents assessed the supply of six types
of housing in Fayetteville as "too many"
"too few" or "just about the right amount".
Housing for first-time buyers
The largest fraction of residents (64%)
concludes that there is too little housing
for first-time buyers in Fayetteville,
slightly more than the 60 percent who
expounded the same belief in 2003. Only
7 percent of citizens reckon there are too
many homes for first-time buyers, and 29
percent feel this housing exists in just
52
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
about the right amount. In 2003, 4 percent
of citizens stated there was too much
housing for first-time buyers 36 percent
that there was just about the right amount.
Apartments
Opinions on the availability of apartments
in Fayetteville are the converse of those
for first-time buyers. About 53 percent
deem apartments in Fayetteville as too
numerous; 39 percent just the right
amount, and 8 percent feel there are too
few (Table 49). These results nearly
mirror those from 2003, when 59 percent
said there were too many apartments; 32
percent just about the right amount, and 8
percent reported there were too few.
Condominiums
Half of the citizenry (49%) evaluate the
number of condominiums in Fayetteville
as just about right, 28 percent as too few,
and 23 percent too many (Table 49). The
percentage of citizens in 2003 who felt the
number of condominiums was just right
(50%) was about the same as in 2005. The
number who purported there were too few
condominiums in 2003 (32%) was higher
than in 2005 and the number who declared
there were too many was lower (18%).
Single-family homes
Of Fayetteville's residents evaluating the
number of single-family homes in the city,
41 and 50 percent think there are either too
few or just about the right number,
respectively. In 2003, 46 percent of
residents considered the city to have too
few single-family homes while 48 percent
deemed the city to have just about the
right amount. Only 9 and 6 percent
suspect that Fayetteville has too many
single-family homes in Fayetteville in
2005 and 2003, respectively.
Housing units for older adults
In both 2005 and 2003, 80 percent or more
of the citizens conclude there are too few
housing units for older adults available in
Fayetteville while 17 and 18 percent,
respectively, avow that just about the right
number exist (Table 49). Also, none of
the citizens surveyed in 2005 estimate
there were too many housing units for
older adults and only 1 percent held a
similar assessment in 2003.
Affordable housing units
In 2005, 79 percent of its citizens appraise
Fayetteville as having too few affordable
housing units, an even greater share of the
citizenry than in 2003 when 73 percent
reached the same conclusion (Table 49).
In 2005 and 2003, 19 and 25 percent,
respectively, feel the number of affordable
housing units within the city is just about
right, and 2 percent each too many.
Table 49 Assessments of Housing Supply
Too many Too few Just about the right amount
2003
2005
2003
2005
2003
2005
Housing for first-time buyers
4
7
60
64
36
29
Condominiums
18
23
32
28
50
49
Apartments
59
53
8
8
32
39
Single-family homes
6
9
46
41
48
50
Housing units for older adults
1
0
80
82
18
17
Affordable housing units
2
2
73
79
25
19
53
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
8
INFORMATION
Obtaining Information from the City
Presented with the ten methods of
obtaining information about or from the
city listed in (Table 50), more than half of
city residents (56%) use one to three
methods and 40 percent of the citizens use
four to ten. Only 4 percent of residents
report using none of these ways of seeking
information from the city. These results
from 2005 concur with those found during
the 2003 Citizen Survey.40
As in 2003, the largest percentages of city
residents use newspapers (67%), personal
contact (44%) and the internet (43%) to
obtain information about the city in 2005.
Relatively more residents use newspapers
and the internet to obtain information in
2005 than in 2003, and proportionately
fewer residents use personal contact
(Table 50). While 38 percent of citizens
obtain their information about the city
from television stations other than
community access television (CAT) or the
government access channel (PEG), one-
third of citizens (32%) learn about the city
from CAT and one -fifth of residents
(20%) also garner information from PEG.
These sources are used in 2005 by
approximately the same proportions of
citizens who reported using them in 2003.
Radio and utility -bill inserts are each used
to gather information by about one-third of
citizens, but utility -bill insert use has
dropped 8 percentage points since 2003.
Council of Neighborhood Association
meetings and Ward meetings are
40 University of Arkansas Survey Research Center
(2000) Fayetteville, Arkansas Survey of Citizens.
Fayetteville Arkansas, pp. 40.
employed by 13 percent and 10 percent of
residents, respectively.
Table 50 Methods Used to Obtain Information
from the City
Percent
2003
2005
Newspapers
62
67
Personal contact
48
44
Internet
37
43
Television stations other than
CAT or PEG
40
38
Radio
34
33
Public access television
(CAT) on cable
32
32
Inserts in utility bills
38
30
Government access channel
(PEG) on cable
21
20
Council of Neighborhood
Association Meetings
N/A
13
Ward meetings
N/A
10
I do not seek information
from the city
6
3
Total Responses
1254
1388
Total Communicative
Respondents
369
411
Total Respondents
394
424
Communicating with the City
In both 2005 and 2003, approximately 81
percent of residents contend that they
communicate with the city. While the
proportion of citizens who communicates
with the city has remained the same since
2003, the number of communication
methods they use has changed since 2003.
In 2003, 60 percent of citizens used only
one method of communicating with the
city, while in 2005, 33 percent use only
one method. On average, citizens use two
ways of communicating with the city.
Communication via e-mail has increased
from 17 percent in 2003 to 23 percent in
2005, the largest change apparent.
Visiting with governmental representatives
55
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
other than council members and
communicating via the website each
increased 4 percentage points between
2003 and 2005. A slightly larger
proportion of citizens communicate by
letter in 2005 than did so in 2003.
In 2005, the greatest fraction, 61 percent
of residents, communicates with city
personnel via the telephone, whereas 65
percent claim to have done the same in
2003 (Table 51). Compared with 2003,
smaller percentages of residents currently
communicate by visiting with their City
council representatives (18% vs. 16%,
respectively) or by attending City Council
meetings (18% vs.12%, respectively). In
2005, citizens also communicate with the
city via Council of Neighborhood
Association meetings (12%) and Ward
meetings (8%).
Table 51 Methods Used to Communicate with
the City
Percent
2003
2005
Communicate via telephone
65
61
Communicate via e-mail
17
23
Visit with other governmental
representatives (mayor, et al)
16
20
Communicate via letter
16
18
Communicate via the website
14
18
Visit with City Council
Representative
18
16
Attend City Council meetings
18
12
Communicate via Council of
Neighborhood Association
meetings
N/A
12
Communicate via ward meetings
N/A
8
Do not contact the city
19
18
Total Responses
712
854
Total Communicative
Respondents
318
407
Total Respondents
391
415
56
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
9
SUMMARY AND CONCLUSIONS
The city of Fayetteville commissioned the
Survey Research Center (SRC) at the
University of Arkansas to survey citizens
of Fayetteville in 2005. SRC interviewers
contacted a random sample of households
in Fayetteville by telephone. The
telephone survey was employed so as to
reach the broadest possible cross-section
of Fayetteville's citizens. Over four
hundred adult residents of the city
responded to the survey during the
summer of 2005.
Fayetteville as a Place to Live and
City Government Effectiveness
Residents are nearly consensual in
considering Fayetteville a good or
excellent place to live. The percent of
Fayetteville's residents who feel similarly
remains nearly unchanged since 2001. In
both 2005 and 2003, the four top reasons
residents give for living in Fayetteville, in
order, are: Quality of life, to be close to
family, work, or the University of
Arkansas. In 2005, the combination of all
given choices ranks as the fifth most
popular reason for living in Fayetteville.
On average, the citizens of Fayetteville
consider the city government's
effectiveness as good.
Satisfaction with and
Recommendations about City
Services
In 2001, all citizens were asked about each
of the city services individually rather than
by selecting one choice from each of two
lists as in 2003 and 2005. Services from
the first list, ranked by the percentage of
citizens most satisfied with each in 2005,
follow: Parks and recreation, utilities,
public safety, streets, transportation, and
information programs. The fraction of
citizens most satisfied with parks and
recreation has decreased since 2003,
whereas those most satisfied with public
safety services, streets, and information
programs have each increased slightly.
Streets, transportation and information
programs gather only single digit votes of
satisfaction in both 2003 and 2005.
Topping the second list of seven city
services is the Fayetteville Public Library.
More than three times as many citizens say
they are most satisfied with the Library
compared with any of the other services in
the list. The percent of residents most
satisfied with the Library in 2005 doubles
the 2003 rate. The development of
Downtown Fayetteville and a beautiful
city, clean and green, tie as the most
satisfactory Group Two city services
among the second largest percentages of
residents. The remaining city services
with which residents are most satisfied are
listed in descending order by the
percentage who voted for each: College
Avenue improvements, growth and
development, housing, and ground and
surface water.
Which of these city services needs the
most improvement? From the first list,
almost half of responding citizens, but a
slightly lower fraction than in 2003,
identify streets as the service needing the
most improvement. Transportation
follows, with a greater share of votes than
in 2003. Utilities are the city service of
these six needing the most improvement,
according to the third largest segment of
residents, the same fraction who held this
belief in 2003 as well. Very low
percentages of citizens judge parks and
recreation services, information programs
57
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
or public safety services as those needing
the most improvement. The relatively low
percentages of citizens who assigned
aspects of both streets and transportation
good or excellent ratings on the 2001
Fayetteville Citizen Survey and the low
percentages identifying them as the most
satisfactory services in 2003 and 2005
reinforce citizens' calls in 2003 and 2005
for improvements to street and
transportation services. 41
Commute time in 2005 is slightly longer in
time frames under an hour than that
reported in 2003, but a 15 -minute or
shorter commute to work or school is
enjoyed by nearly three -fourths of
Fayetteville citizens. The low density of
Fayetteville and NW Arkansas necessitate
reliance on automobiles. The population
growth in NW Arkansas, and the fact that
residents can still afford automobiles and
the gasoline to power them, probably
accounts for the relative importance of
streets and transportation as services most
needing improvement. Since commute
times are short, quality of the ride rises in
importance, and thus one would expect
street maintenance and factors related to
congestion to be salient. The following
evidence supports this idea.
Upon considering street repair and
maintenance, sidewalk maintenance and
accessibility and cleanliness of streets, or
all of these, the largest percentage of
citizens who regard streets as the Group
One city service needing the most
attention, selected all of these services.
Yet the fraction selecting all given aspects
41 City of Fayetteville, Budget and Research
Division. (November 2001). 2001 Citizen Survey
Fayetteville, AR, p. 5.
of streets as the street service needing the
most improvement is much smaller in
2005 than in 2003. Instead, the proportion
of residents calling for better street
maintenance rose by significantly
compared with 2003. Street repair,
sidewalk maintenance and sidewalk
accessibility are identified by slightly
larger percentages of residents as the
aspects of street services needing the most
attention in 2005 than in 2003. Citizens
advocating for improvements to streets,
tend to be more willing than unwilling to
pay for them. The percent willing to pay
for the most popular street improvement
options, including all the improvements,
has increased since 2003.
The largest, and nearly equally sized, two
groups of citizens who assert that
transportation needs the most
improvement prefer that all four aspects of
transportation services offered for
consideration and Ozark Regional
Transit/Public transportation, individually,
be upgraded. Other individual aspects of
transportation ranked in decending order
by percentage of citizen preference are:
Ease of car travel in the city, alternative
transportation, i.e. bicycling and walking,
and Razorback Transit. Advocates of
improving each of the four aspects of
transportation individually and all of them
collectively avow they are willing to pay
for them. A significantly larger share of
residents wants to improve Ozark
Regional Transit/Public transportation in
2005 than in 2003.
Of those claiming that utilities need the
most improvement the aspects needing the
most attention follow, in order of citizens'
preferences: Water and sewer
maintenance, all four of the given aspects,
meter reading and utility billing, garbage
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
collection, and recycling. The contingent
of residents indicating that water and
sewer selection need the most
improvement in 2005 somewhat exceeds
that of 2003, but those choosing the all
aspects of utilities combined comprise
twice as large a share in 2005 than in
2003. The sharpest drop over the 2003 to
2005 period occurred among the
percentages of residents contending that
garbage collection needs improvement.
Regardless of the aspect, the citizens who
promote utilities as the city services most
needing improvements are largely
unwilling to pay for them.
Out of the second group of city services,
the largest group of residents considers
College Avenue to have the most need for
improvement. Growth and development
services follow with three -fourths of their
2003 proponents. Sizable, but smaller
fractions of citizens, in order, identify
housing, surface and ground water,
development of Downtown Fayetteville, a
clean and green city, and, with only 1
percent, the Fayetteville Public Library, as
the services most needing improvement.
In 2003, proponents of improvements to
the development of Downtown
Fayetteville, the Dickson Street area and
College Avenue supported upgrades to
College Avenue above either of the other
two areas or all three areas. In 2005,
development of Downtown Fayetteville
and College Avenue were considered
independently among the second list of
city services, and Dickson Street upgrades
are addressed later in the survey.
In 2005, of the citizens choosing College
Avenue as the Group Two service needing
the most attention, a majority argue that all
of College Avenue needs repair. Other
sections of College garner smaller
amounts of support for improvement, but
the section from Mountain to Maple
Streets tops the list. With a quarter of the
residents unable to make up their minds,
the rest of the citizens who suggest the
College Avenue as the service needing the
most improvement show more willingness
to pay than unwillingness. Ways to
improve College Avenue, listed in
declining order of popularity, are to
upgrade the center turn lane at
intersections, resurface the street, make
landscaping improvements other than
trees, add sidewalks, plant more trees
along the street and improve crosswalks.
Residents considering growth and
development services as those most
needing improvement show some
preference for promoting versus limiting
growth, and much stronger preferences for
stricter than lower development standards,
and more versus less environmental
protection. The percentages of residents
advocating promoting or limiting growth
are the same in 2005 as in 2003. A
notable change occurred among those
prioritizing growth and development as
needing the most improvement. In 2003,
some advocated for less environmental
protection, but in 2005, no one supported
having less environmental protection.
Willingness to pay for improvements to
growth and development vary by the topic.
Advocates of stricter development
standards tend to be unwilling to pay and
those wanting environmental protection
are willing to pay.
Over half of the 2005 residents who
support housing as their choice of city
services needing the most improvement
promote affordable housing as the highest
priority up from 2003 figures. The second
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2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
largest group of citizens recommends
improving all housing aspects combined
(affordable housing, public housing, code
enforcement and funding for safety or
handicap accessibility). The residents
purport to be much more willing to pay for
the improvements than unwilling for all
but code enforcement.
Compared with 2003, a slightly smaller
percentage of citizens select the city
service of surface and groundwater, from
the second list, for needing the most
improvement in 2005. Half of the citizens
who support surface and groundwater
upgrades favor attending to all three ways
of improving surface and groundwater, an
even larger share than in 2003. Listed in
order of support for improvement, the
individual aspects of surface and
groundwater are: Water quality, storm
drainage and flood control. The
proportions willing to pay for all given
aspect of surface and groundwater and
flood control exceed those of their
unwilling peers. With groundwater issues
increasingly in the news during the past
two years, citizens may be showing more
awareness in the larger percentages who
feel that all three aspects, namely water
quality, storm drainage and flood control,
need improving. On the other hand, the
fact that the portion of citizens considering
surface and groundwater as the service
needing the most attention has dropped
slightly since 2003, may indicate the good
job the city does in providing this service.
Numerous factors mitigate any temptation
to be complacent with respect to water
issues in coming years, however. The
fluctuating knowledge and/or
misperceptions about water quality
occurring in recent years, generalizations
of the State of Oklahoma's concerns about
water quality, the current drought,
potential threats to the city's drinking
water from accelerated development at
Beaver Lake and failures of New Orleans'
levees may cause citizens to raise their
priorities for surface and ground water
over the next few years.
The relatively few residents asserting that
development of Downtown Fayetteville
needs the most attention of the seven city
services in Group Two, likely reflects the
extensive revitalization currently
underway. Among the citizens selecting
Downtown Fayetteville as most needing
attention, the largest percentage would like
to see greater ease of parking and access.
This is followed by more entertainment
business venues. More attractive
buildings and streets and more unique
retail opportunities attracting shoppers
garner the same support from respondents
until willingness to pay is discussed.
A much smaller share of Fayetteville's
residents regard a clean and green city as
the Group Two city service needing the
most attention in 2005 than in 2003. The
largest proportion of these citizens feels
that all given aspects of a clean and green
city deserve the most attention. Compared
with 2003, the 2005 survey results show
an increase in the percent indicating that
litter pick-up and street cleanliness, tree
planning and landscaping and stronger
codes are the best ways to make the city
cleaner and greener. Willingness of
citizens to pay for the combination of
improvements and stronger codes exceeds
citizens' unwillingness.
Citizens' Priorities for City Goals
From a list of six city goals, citizens
selected one each they considered primary
and secondary. The goals follow in order
of the proportion of citizens choosing each
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2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
as the most important: Planned and
managed growth, improved mobility and
street quality, development of South
Fayetteville, a beautiful city — clean and
green, College Avenue improvement and
development of Downtown Fayetteville.
The goal of planned and managed growth,
considered penultimate in 2003, is
identified as most important of the six
choices in 2005. This goal can best be
achieved by upgrading infrastructure in
older sections of Fayetteville, growth
paying for growth, and supporting quality
development within existing
neighborhoods consistent with
neighborhood plans, say residents. Sizable
percentages of citizens also favor the other
methods for planning and managing
growth, namely, new planning
standards/regulations to support alternative
development, and developing denser
housing of quality. The segment of
citizens who are willing to pay to support
infrastructure upgrades and denser housing
outnumber their counterparts who are
unwilling to pay to do so. In the cases of
all other means for achieving better
planned and managed growth, the
percentages of citizens unwilling to pay
exceeds those willing by modest margins,
but substantial proportions have yet to
make up their minds.
Although a smaller percentage of residents
identify improved mobility and street
quality as their most important goal in
2005, than they did in 2003, when both the
proportions considering it their top or
penultimate goals are averaged, improved
mobility and street quality ranks nearly
evenly in importance with planned and
managed growth in 2005. Mobility and
street quality are, in fact, aspects of
planning and managing growth, so it is not
surprising that these two goals are those
considered of top and penultimate
importance to citizens in a city growing as
fast as Fayetteville is.
The selection of improved mobility and
street quality as the second most important
goal citizens propose for Fayetteville
concurs with their low levels of
satisfaction with transportation and street
services and their emphatic choices of
streets and transportation as the city
services most in need of improving. The
fact that the average resident of
Fayetteville has only a 15 -minute or
shorter one-way commute to work or
school does not account for the importance
of mobility and street quality as a goal for
the citizens of Fayetteville. The results of
the survey indicate that more than two-
thirds of respondents, and thus, citizens of
Fayetteville have lived here for more than
five years. Therefore, they notice the
population growth as it affects road use
because they can remember times when
roads were less congested.
That congestion is the primary concern
regarding mobility and street quality may
be inferred from citizens' voting to
achieve the goal of improved mobility and
street quality first and foremost, by
improving traffic flow. None of the other
methods for improving mobility and street
quality garners even one-third the support
of improving traffic flow. The next most
preferred methods for improving mobility
and street quality are, in order:
Developing improved public
transportation, protecting neighborhoods
from traffic impacts and developing more
sidewalks. Willingness to pay for better
traffic flow and public transportation
outweigh unwillingness to pay.
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2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
The top two means for developing south
Fayetteville, according to its supporters,
are to develop more housing units in and
around the area and to redevelop industrial
areas for non -industrial uses. Smaller but
significant portions of residents also
advocate for developing sidewalks and
improving South School Avenue. Citizens
who prefer to develop south Fayetteville
via the first three of these options voice
willingness to pay for them. Because
improving mobility and street quality is
such an important goal for Fayetteville's
citizenry, supporters of developing South
Fayetteville by improving South School
Avenue were also asked how best to
achieve this strategy. Numbers of
respondents are small, but the advocates of
improving South School Avenue favor
street resurfacing and upgrading sidewalks
over the other given means.
Important to the same percentage of
residents in 2005 as it was in 2003, the
goal of being a beautiful city — clean and
green, can best be attained by enforcing
codes, preserving trees, and preserving
hillsides, say approximately equal shares
of its proponents. Smaller groups back the
following methods for beautifying the city
in this order: Improving the appearance of
major corridors, creating more attractive
streetscapes and gateways or entrances to
the city, enacting a rental property
inspection program and improving quality
of parks throughout the city. For some
aspects, unwillingness to pay to make the
city cleaner and greener exceeds
willingness. Yet, those who are willing to
pay for enforcing codes, preserving
hillsides, preserving trees, improving
appearances of major corridors, and
creating more attractive streetscapes
solidly outnumber those unwilling to pay.
Proponents of improving College Avenue
as their top or second most important goal
for the city overwhelmingly believe that
all of College Avenue needs to be
improved as compared with any particular
segment. Viewed in segments, however,
the two largest groups of citizens identify
the sections from Mountain to Maple
Streets and Sycamore Street to Rolling
Hills Boulevard as those on which they
would like the city to focus its
improvements. The most sizable groups
of citizens who support the improvement
of College Avenue as a top city priority
propose that it would be best achieved by
resurfacing the street. Citizens who are
unwilling to pay for resurfacing College
Avenue slightly outnumber those willing
to pay, but many are ambiguous about
paying. Improving the center turn lane at
intersections and improving the landscape
of College Avenue via means other than
trees are also requested by substantial
groups of residents as the best ways to
improve College Avenue. Willingness to
pay varies among supporters.
Chief among methods for developing
Downtown Fayetteville, according to
residents who prioritize it most highly as
the city's goal, is greater ease of access
and parking in the area. Smaller, but not
insignificant fractions of proponents of the
downtown, counsel the city to solicit
additional entertainment businesses and
venues, more housing units in and around
downtown, and more unique retail
opportunities for shoppers. They would
also like to see the city foster more
attractive buildings and streets. The top
suggestion for improvement, greater ease
of access and parking, has the support of
twice as many residents willing as
unwilling to pay for these improvements.
Feedback from the citizens advocating the
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2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
other means for improving downtown
Fayetteville is that they are largely willing
to pay.
Citizens' Opinions on Tax Initiatives
How willing are Fayetteville's citizens to
pay an extra $10 to $20 per year in taxes
in order to support growth management
techniques? Three of the four techniques
about which citizens were queried in this
regard solicited approximately one-third of
citizens who are willing to pay the extra
taxes to support them. The percentages of
support, however, dropped from their
levels in 2003 for three of the four the
categories listed, although a smaller
percentage is also unwilling to pay any
additional taxes. The four techniques
follow in order of support: Buying land
for green space that would not be
developed; instituting a smart growth plan
for the area and buying land for parks; and
buying land to prevent farmland from
being developed.
The fact that greater percentages of
citizens prioritize planned and managed
growth highest among the list of city goals
presented, but that relatively fewer citizens
are willing to pay extra taxes in order to
fund these growth management
techniques, in 2005 compared with 2003,
may or may not be so incongruent.
Citizens may be aware of the increasing
amount of land being devoted to parks and
greenspace around the city, but also aware
that saving farmland has become much
more expensive in only the two years since
2003. Furthermore, citizens undoubtedly
have a larger concept of growth concerns
than is reflected in the questions assessing
their willingness to pay for these four
"smart growth" initiatives. In addition, the
percentage of older adults responding to
the 2005 survey exceeds the percentage in
2003. This population distribution may be
by chance, or it may have resulted from an
influx of older adults into the area because
of Fayetteville's and NW Arkansas'
growing attractiveness as a retirement
destination. The reduced willingness to
pay for the smart growth initiatives may
also reflect the rise in energy and other
prices between 2003 and 2005.
In 2005, regardless of how citizens were
asked about their willingness to pay for
street improvements, including those who
did not identify streets as the city service
most improvement or mobility and street
quality as a top city goal, citizens favor
spending additional tax monies for street
improvements. To make other additional
infrastructural improvements residents
support extending the existing 3/4 cent sales
tax currently used for sewer upgrades.
Citizens' Awareness and
Evaluations of New City Programs
The city has initiated numerous programs
in recent years. For the first time, the
2005 survey solicits citizens' recognition
and/or evaluation of some of these
programs. Some of the programs the City
of Fayetteville has initiated in recent years
are listed in declining order by the
proportion of residents who recall being
familiar with them: Street surfacing,
sidewalk, curb and gutter improvements,
multi -use trail system, new park
programming, the anti -litter program,
neighborhood associations of the Council
of Neighborhoods, and public safety
improvements. Furthermore, citizens who
avow awareness of these programs
respond in proportions indicating that the
street resurfacing, sidewalk, curb and
gutter improvements are resulting in
smoother rides and that if a multi -use trail
existed in their neighborhood, they would
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2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
be likely to use it to get around for
transportation and/or recreation. While
some residents who are aware of new park
programming have increased their use of
Fayetteville's parks and small percentages
have used parks less, on average their use
of Fayetteville's parks has stayed the
same. Those conscious of the anti -litter
program argue that it has been effective,
and those knowledgeable about the
Council of Neighborhoods' neighborhood
associations have been responsive.
Greater percentages of citizens aware of
public safety improvements view the
police and fire departments as having
performed the best of the three services
than as needing more attention. On the
other hand, citizens are more likely to
regard the ambulance service as needing
more consideration than as the best of the
three services.
To evaluate safety services and their
demand from another perspective,
questions about perceived safety were
added to the survey in 2005. Nearly all of
Fayetteville's citizens say they feel safe
and secure in their homes at night. A
majority of citizens of Fayetteville contend
there are areas of the city in which they
would be afraid to walk alone at night. In
revealing where these citizens would be
afraid to walk alone at night, the highest
percentage mention south Fayetteville and
the next largest fraction voice concern
about walking anywhere in Fayetteville
alone at night.
Since the last survey in 2003, the major
and extensive improvements made to
Dickson Street have been completed. The
citizens overwhelmingly contend they are
satisfied with these changes.
In the past few years, a process seeking
citizen input was used in developing a
master plan for revitalizing Downtown
Fayetteville. Residents claim to be
satisfied with the Downtown Master
Planning process. Yes, althought nearly
one-third say they participated in the
planning process, over two-thirds of the
citizenry admit they did not participate at
all in any aspect of the process.
Preferences Regarding Growth
Management Strategies
In both 2005 and 2003, citizens, on
average, conclude that the population grew
somewhat too fast and business and retail
markets grew the right amount during the
two years prior to the surveys. As they
did in 2003, Fayetteville's residents in
2005 tend to view jobs as having grown
the right amount over the previous two
years.
The survey asked residents for their
preferences regarding perimeter versus
infill development more conservatively in
2005 than in 2003. Although clear
majorities in both 2003 and 2005 prefer
quality development within existing
neighborhoods, i.e. infill, to perimeter
development, the proportions preferring
each option were more balanced in 2005
than in 2003.
Even larger percentages favor the city
buying land to preserve open or green
space and, at certain times, limiting
funding and/or providing incentives for
development to only certain areas of the
city. Support for both of these
management tools is stronger in 2005 than
in 2003. Citizens disproportionately judge
the city as following established long-term
land use plans well or neither well nor
poorly. A substantial minority gives the
2005 Survey of Citizens of Fayetteville, Arkansas
Report of Findings
Conducted by the Survey Research Center, University of Arkansas
December 2005
city poorer marks on its adherence to
established long-term land use plans,
however.
In both 2003 and 2005, when asked about
the supply of housing available, citizens
opine that while too many apartments
exist, Fayetteville is short on housing for
first-time buyers, affordable housing units
and housing units for older adults. An
even larger percentage of citizens in 2005
than in 2003 believe that Fayetteville has
too little affordable housing, housing for
older adults and housing for first-time
buyers. The average respondent asserts
that Fayetteville has the right amount to
too few condos and single-family homes.
Information Programs
Nearly all of Fayetteville's citizens say
they seek information about the city and
they use a wide variety of sources on
average. None of the sources inquired
about is used by a paltry percentage of
Fayetteville's residents, but the four
sources on which the largest shares of
citizens rely for city information are
newspapers, personal contact, internet and
television stations other than public or
government access channels, in that order.
Since 2003, reported use of newspapers
and the internet has risen, while obtaining
information by personal contact and utility
bill inserts has declined. The two sources
of information added to the list in 2005,
Council of Neighborhood neighborhood
association meetings and Ward meetings
are cited by relatively small, but not
unsubstantial percentages of the populace.
A very large percentage of Fayetteville's
citizens also contact the city and use two
methods, on average, for so
communicating. The telephone is the
citizens' most popular means, by far, for
communicating with the city. Yet
substantial segments of citizens also
contact the city by e-mail, visit with the
city government representatives other than
their Council members, write letters, use
the website, visit with City Council
representatives, attend council meetings,
and/or attend Council of Neighborhood
Association meetings, in that order.
Communication via e-mail, website, letter
and non -Council governmental officers
has risen since 2003, while
communicating via the telephone or with
their City Council members or attending
City Council meetings has declined.
However, communication also currently
occurs through Ward and Council of
Neighborhood neighborhood association
meetings.
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