HomeMy WebLinkAbout160-05 RESOLUTIONRESOLUTION NO. 160-05
A RESOLUTION APPROVING A PROPOSAL FROM THE
SURVEY RESEARCH CENTER (SRC) AT THE UNIVERSITY OF
ARKANSAS IN THE AMOUNT OF $29,312.05 WITH A NOT -TO -
EXCEED COST OF $30,000.00 FOR THE DEVELOPMENT AND
IMPLEMENTATION OF A CITIZEN SURVEY; AND APPROVING
A BUDGET ADJUSTMENT IN THE AMOUNT OF $5,000.00.
BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF
FAYETTEVILLE, ARKANSAS:
Section 1. That the City Council of the City of Fayetteville, Arkansas
hereby approves a proposal from the Survey Research Center (SRC) at the
University of Arkansas in the amount of $29,M2.05 with a not -to -exceed cost of
$30,000.00 for the development and implementation of a citizen survey.
Section 1. That the City Council of the City of Fayetteville, Arkansas
hereby approves a budget adjustment in the amount of $5,000.00.
PASSED and APPROVED this 16th day of August, 2005.
ATTEST.
By:
`` ER 1JTRrii,...:
\-\G\'G\S Y .0/..s.
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gyp=
FAYETTEVILLE ;
City of Fayetteville, Arkansas
Budget Adjustment Form
•
Budget Year
2005
Department: General Government
Division: Miscellaneous
Program: Miscellaneous
Date Requested
6/20/2005
Adjustment Number
Project or Item Requested:
$5,000 is requested in the Contract Services Account of
the Miscellaneous Program.
Project or Item Deleted:
$5,000 from the Use of Fund Balance.
Justification of this Increase:
The funding is needed for the contracting out of a
Citizen's Survey in 2005.
Justification of this Decrease:
There is sufficient fund balance remaining in General Fund
to comply with City Policy and objectives.
Increase Budget (Decrease Revenue)
Account Name Account Number Amount Project Number
Contract services
1010 6600 5315 00 5,000
Decrease Budget (Increase Revenue)
Account Name Account Number Amount Project Number
Use of fund balance
1010 0001 4999 99 5,000
Approval Signatures
sted
udgct Manager
Date
6- 20 ox
Date
Department Direr Date
47Y, Flirt , nes
G-L/�
nance . Intern vices Dir or Date////`
Date
Mayor
Budget Office Use Only
Type: A 13 C E
Date of Approval
Posted to General Ledger
Posted to Project Accounting
Entered in Category Log
Initial Date
Initial Date
Initial Date
Initial Date
•
•
UIQ IVERSITY'ARKANSAS
Research Support and Sponsored Programs
Office of the Director
120 Ozark Hall
Fayetteville, Arkansas 72701
utL u7 2005
December 1, 2005
Mr. Steve Davis
City of Fayetteville
113 West Mountain
Fayetteville, AR 72701
Re: Individual Task Order 2005-005
PI: Dr. Longstreth
Dear Mr. Davis:
(479) 575-3845
(479) 575-3846 (FAX)
E-mail: rsspinfo@uark.cdu
httn://www.uark.e(Iti/adminirsspinfoi
Enclosed are two original sponsored research agreements. Please sign both
and return one fully executed document for our files. If you should require any
additional information to complete this request, please contact me.
Thank you for your assistance.
Sincer ly,
Sandra Broadbridge t
Post Award Specialis
Enclosures
The University nl Arkarvos ..:ll equal opportunity/affirmative umun uuunuvm.
• •
AMENDMENT 1
to
INDIVIDUAL TASK ORDER NUMBER 2005-005
Between
The
BOARD OF TRUSTEES
UNIVERSITY OF. ARKANSAS
And
CITY OF FAYETTEVILLE
WHEREAS, the Board of Trustees of the University of Arkansas (UNIVERSITY) and City of Fayetteville
(SPONSOR) entered into an Individual Task Order, effective April 1, 2005 to engage the University to conduct
services; and
WHEREAS, the UNIVERSITY and SPONSOR wish to amend the individual task order, and
WHEREAS, the Agreement may be amended as provided for in a Master Agreement between the Parties dated
December 21", 2004, and
WHEREAS, this Amendment is in keeping with the goals of the UNIVERSITY and SPONSOR, therefore the individual
task order is hereby amended by revising the Period of Performance as follows:
Period of Performance: Start date: April 1, 2005 End Date: December 16, 2005
IN WITNESS WHEREOF, the parties have caused this Amendment to be executed in duplicate.
CITY OF FAYETTEVILLE BOARD OF TRUSTEES OF THE
UNIVERSITY OF ARKANSAS
By:
Title:
Date:
By:
[/
Rosemary Rui
Title: Director
Research Support & Sponsored Programs
Date:
Sir
Clarice Pearman - UofA Amendment 1 _
From: Clarice Pearman
To: Davis. Steve
Date: 12/12/05 4 50P
Subject: UofA Amendment 1
• _. Page 1
Steve,
Attached is a copy of Amendment No. 1 to the University of Arkansas' original agreement attached to the
citizens survey (Res. 160-05)
CC: Bell, Peggy; Deaton, Vicki
W11e
ARKANSAS
DEPARTMENTAL CORRESPONDENCE
•
e65
R7,'/o5
x600
ad (5-strve.y
aware / &-tr
TO: Mayor Dan Coody and City Council
THRU: Stephen Davis, Finance & Internal Services Direct
FROM: Kevin Springer, Budget Manager
DATE- June 20, 2005
SUBJECT: 2005 Citizen's Survey - Proposal from the University of Arkansas (Survey
Research Center)
Recommendations
Staff recommends approval of the proposal from the University of Arkansas' Survey Research
Center for the contracting out of a Citizen's Survey. The cost of the contract is $29,312.05 with a
not to exceed amount of $30,000.
Background
Since 2001, the Budget & Research Division has been responsible for conducting and coordinating
citizen surveys. The purpose and benefit was to use the survey results as an informational and a
public relations tool between the government and its citizenry. This report assisted City Council and
upper management in determining citywide goals and to fulfill the need for gauging how well the
City performs in its operations and programs.
In 2001 Budget & Research staff conducted a mail out survey and in 2003 the City contracted with
the University of Arkansas (Survey Research Center) for a phone based survey. The goal after this
survey was completed, was to send out additional surveys biennially. By performing a survey every
other year, a benchmark can be developed to show how newly formed programs are benefiting
citizens.
Current Status
City staff has been in the process of conducting a Citizen's Survey for 2005. In looking at the whole
process, it has been determined once again that it would be in the City's best interest to contract out
the development and implementation of the survey. This is due to several reasons that are listed
below.
• Accuracy: A consultant who specializes in surveys is skilled in instrument and sampling
designs, statistical reweighting of data, and data analysis.
/Ytaouedv 8/ 245 Q Jv
Cb' £ gu2<,
• •
• Credibility: A consultant is perceived as unbiased and will have a neutral interpretation of
results.
• Cost: A consultant will have the skills and tools available to develop and conduct the survey
with the most efficient use of time. A consultant will also have an employee base that can
perform at a lower hourly rate of cost.
• Staff Time: Currently, staff does not have the required time to conduct a Citizen's Survey in
2005. 2005 is the year that the 2006-2010 Capital Improvements Program process is
performed.
To meet the needs of the City in contracting out a Citizen's Survey, City staff has been in contact
with the Survey Research Center (SRC) at the University of Arkansas. The Director of SRC, Molly
Longstreth, Ph D, has met with staff and has submitted a proposal to perform a Citizen's Survey for
the City of Fayetteville. The proposal is attached to this memo for your information and
consideration.
Purchasing Considerations
The City of Fayetteville is exempt from bidding procedures for this proposal. This is due to State
Law §19-11-251 allowing agreements between Intergovernmental Agencies such as the University of
Arkansas.
Budget_ Considerations
The cost of contracting out the survey development and implementation will be $29,312.05. The
2005 requested amount is an increase over the 2003 amount of $23,639.64 due to the survey length
increasing from 17 to 23 minutes per each survey. In addition to the base cost, staff is requesting an
additional $687.95 (2.3%) of contingency to be included, making the total requested amount for
approval of $30,000.
Currently $25,000 has been budgeted in 2005 to fund the cost of the Citizen's Survey. A budget
adjustment for $5,000 has been attached with the funds coming from the Use of Fund Balance.
There is sufficient funding available in General Fund to comply with City Policy and Objectives.
Closing
If you have any questions concerning this survey proposal or the Citizen's Survey process in general,
please feel free to contact either myself, or Stephen Davis. Thank you for your attention to this
matter.
• •
RESOLUTION NO.
A RESOLUTION APPROVING A PROPOSAL FROM THE
SURVEY RESEARCH CENTER (SRC) AT THE UNIVERSITY OF
ARKANSAS IN THE AMOUNT OF $29,312.05 WITH A NOT -TO -
EXCEED COST OF $30,000.00 FOR THE DEVELOPMENT AND
IMPLEMENTATION OF A CITIZEN SURVEY; AND APPROVING
A BUDGET ADJUSTMENT IN THE AMOUNT OF $5,000.00.
BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF
FAYETTEVILLE, ARKANSAS:
Section 1. That the City Council of the City of Fayetteville, Arkansas
hereby approves a proposal from the Survey Research Center (SRC) at the
University of Arkansas in the amount of $29,312.05 with a not -to -exceed cost of
$30,000.00 for the development and implementation of a citizen survey.
Section 1. That the City Council of the City of Fayetteville, Ark�sj
hereby approves a budget adjustment in the amount of $5,000.00. /
PASSED and APPROVED this 5th day of July, 2005:
• APPROVED.:
•
ATT
By
A SMITH, City Clerk
• •
UVIVERSITY#ARKANSAS
=,,sae
123 Holz Hall • Fayetteville, Arkansas 72701-1201 • 479.575.4222 • 479.575.2474 (FAX) • src@uark.edu
Survey Research Center
Proposal to Survey Fayetteville Citizens
for the City of Fayetteville, Arkansas
March 22, 2005
June 7, 2005
Steven Davis, Finance and Internal Services Director, Co -Principal Investigator
Kevin Springer, Budget Manager, Co -Principal Investigator
This is a revised proposal to survey the citizens of Fayetteville, Arkansas for the City of
Fayetteville. Please note that Table 2 has been added to indicate additional costs associated with
various lengths of the survey. This version of the survey is about 23 minutes long, whereas the
2003 survey took slightly more than 17 minutes on average to administer. The SRC is happy to
work on the details with the City.
Research Design
Telephone survey
The Survey Research Center (SRC) would conduct a telephone survey of citizens of
Fayetteville, Arkansas for the numbers of completed interviews needed to assure a desired estimated
sampling error. Additional Fayetteville households would be screened in order to augment the
number of surveys completed by African American and Hispanic/Latino households. Estimates in
Table 1 are offered for interviews approximately 17 and 18 minutes in length. A pre -survey letter
would be sent to all sample members for whom an address is available in advance of the telephone
survey. In addition, the data would be analyzed with at least one bivariate analysis so as to indicate
with more confidence phenomena of interest.
Questionnaire Design & Field Testing
The SRC would work with officials of the City of Fayetteville to revise a questionnaire that
addresses the City's objectives for the survey. The 2005 questionnaire would draw on the
instrument that the City of Fayetteville used to survey its citizens in 2001 and 2003. With City
officials, the SRC would develop a very few additional and/or alternative questions to solicit
opinions on issues germane to the current objectives. The 2003 survey took 17.3 minutes on
average to administer. If questions are added to that survey, the length would increase. The
implications for the budget are presented in the third column in Table 1.
SRC staff would critique the questionnaire, in consultation with the City. In addition, the
SRC, in conjunction with the City, would develop the letter, introductory scripts and any desired
press releases. The questionnaire and related correspondence must be reviewed by the University of
Arkansas (UA) Institutional Review Board (IRB), a process the SRC would facilitate. The IRB
• •
Proposal of a Project to Survey the Citizens of Fayetteville
for the City of Fayetteville
Survey Research Center, University of Arkansas
6/20/2005
reviews the questionnaire and associated correspondence for its suitability for the people who would
be surveyed. If the City has the equivalent of the institutional review board, the City would
facilitate that review process.
New questions would be critiqued by SRC staff. Experienced interviewers would administer
it to each other and critique it. The SRC would subsequently field test approximately 25
questionnaires before beginning the survey. These findings would be shared with City personnel for
review. Adjustments to the telephone interview would be made to correct errors or implement
desired changes.
Prior to the start of telephoning, a letter would be mailed to all sample members for whom
addresses are available, informing them of the nature of the survey and their important role in taking
it. The letter establishes credibility for the survey and prepares recipients to receive the call when it
comes. City residents arc more amenable to answering telephone surveys if they arc aware of the
survey. The letter is even more effective than general publicity in informing citizens of the survey.
The letters would be printed on City of Fayetteville letterhead and mailed in City envelopes.
Please note that the letters would be sent to approximately one-fourth of the sample
members. In the last survey, 68 percent of the respondents asked about the letter were cognizant of
having received it, although only about 50 percent of the sample members were mailed letters. The
remaining sample would be called only. These compose the screening sample.
The effectiveness of the research design depends partially on personalizing the mailings.
Therefore, the SRC would print the envelopes, rather than using labels and affix stamps rather than
using a machine stamp. Furthermore it is optimal if the City's representative(s) can personally sign
the letters, but if not, electronic signatures of the mayor and city council members would be printed
on the letters, if the principal investigators agree to this strategy.
It is the SRC's preference that the City, in conjunction with the SRC, prepare a press release
or set of press releases so as to inform the sizable fraction of residents who would not receive pre -
interview letters of the survey and its purposes.
2
• •
Proposal of a Project to Survey the Citizens of Fayetteville
for the City of Fayetteville
Survey Research Center, University of Arkansas
6/20/2005
Table 1. Cost estimates of telephone survey implemented with an initial letter,
over -sampling of African American and Hispanic citizens and reports for
17- and 18 -minutes in length Note: 392 .+ 23'(12 or so each AA &IIisp)
Phone survey Phone survey
Completions 415 415
Estimated sampling error LE +/- 05 LE +/- .05
Effective sample size for mail & phone 2377 2377
Effective sample size for oversample 1817 1817
Total effective sample size 4194 4194
Questionnaire Length (min.) 17 18
Letter Yes. partially Ycs, partially
WAGES
Hourly rate pre -July 1 $8.72 $8.72
Total Production Hours 862 893
Total wages pre -July 1 $7.519.39 $7,790.87
Ilourly rate post -July 1 $8.98 $8.98
Total Production Hours 216 223
Total wages post -July 1 $1,936.24 $2.006.15
Total Wages $9,455.63 $9.797.02
STAFF SALARIES
Ilourly rate pre -July 1 $32.04 $32.04
Staff time (Hours) 172 174
Total staff pre -July 1 $5.506.38 $5,589.51
Hourly rate post -July 1 $32.67 $32.67
Staff time (Hours) 172 174
Total staff post -July 1 $5,614.65 $5.699.41
Total Salaries $11,121.03 511,288.92
MATERIALS & SUPPLIES
Printing costs $300.00 $300.00
Postage $434.03 $434.03
Stationary & envelopes $0.00 $0.00
Telephone equipment & long distance $180.00 $180.00
Travel $0.00 $0.00
Sample $1,312.85 51.312.85
Translating $340.00 5360.00
Ad in Hispanic newspaper $40.00 $40.00
Interviewer rewards $62.88 $65.15
Other materials, equipment & supplies 51,480.31 51,533.75
Total Materials & Supplies 54,220.07 54,295.79
TOTAL SURVEY 524,796.74 $25.381.72
3
Proposal of a Project to Survey the Citizens of Fayetteville
for the City of Fayetteville
Survey Research Center, University of Arkansas
6/20/2005
Table 2. Cost estimates of telephone survey implemented with an initial letter, over -sampling
American and Hispanic citizens and reports for 20 through 23 minutes in length
Phone survey, Phone survey, Phone survey,
PROJECT SPECIFICATIONS
Completions
Estimated sampling error
Effective sample sizc -- mail & phone
Effective sample size for oversample
Total effective sample size
Questionnaire Length (min.)
Lcttcr
WAGES
Ilourly rate pre -July 1
Total Production IIours
Total wages pre -July I
Hourly rate post -July 1
Total Production Hours
Total wages post -July 1
Total Wages
STAFF SALARIES
Hourly rate pre -July 1
Staff time (flours)
Total staff pre -July 1
Hourly rate post -July 1
Staff time (Hours)
Total staff post -July 1
Total Salaries
MATERIALS & SUPPLIES
Printing costs
Postage
Stationary & envelopes
Telephone equipment & long distance
Travel
Sample
Translating
Ad in Hispanic newspaper
Interviewer rewards
Other materials, equipment & supplies
Total Materials & Supplies
TOTAL SURVEY
oversampling for
African American
and Hispanic
residents
415
LE +/- .05
2462
1817
4279
20
Yes. partially
58.72
995
58,674.53
58.98
249
52,233.69
$10,908.22
532.04
183
55,860.08
$32.67
183
55,975.30
511,835.38
5300.00
$434.03
$0.00
$180.00
$0.00
$1,425.47
5400.00
540.00
$72.54
$1.707.72
54,629.75
$27,373.36
ovcrsampling for
African American
and Hispanic
residents
415
LE +/- .05
2506
1817
4323
21
Yes, partially
4
$8.72
1026
58,946.01
$8.98
256
52,303.60
$11,249.61
532.04
185
55,943.20
532.67
185
$6,060.06
$12,003.27
$300.00
5441.65
50.00
5180.00
50.00
$1,467.08
5420.00
$40.00
$74 85
$1,762.30
$4,755.88
$28,019.59
oversampling for
African American
and Hispanic
residents
415
LE +/- .05
2549
1817
4366
22
Yes, partially
58.72
1057
$9,217.49
$8.98
264
$2,373.50
$11,590.99
$32.04
188
$6,026.33
$32.67
188
$6,144.82
$12,171.15
5300.00
5449.26
50.00
$180.00
$0.00
$1,508.70
5440.00
540.00
$77.17
$1,816.88
54,882.01
528,665.82
of African
Phone survey.
oversampling for
African American
and Hispanic
residents
415
LE +/- .05
2592
1817
4409
23
Yes partially
$8.72
1088
59,488.97
58.98
272
$2.443.41
$11,932.38
532.04
191
56,109.45
$32.67
191
$6,229.58
$12,339.03
5300.00
5456.88
50.00
5180.00
50.00
51,550.31
5460.00
540.00
579.49
$1,871.46
55,008.14
$29,312.05
• •
Proposal of a Project to Survey the Citizens of Fayetteville
for the City of Fayetteville
Survey Research Center, University of Arkansas
6/20/2005
Sample
The SRC would complete surveys of at least 373 citizens of Fayetteville. The estimated
sampling error associated with this number of surveys is ± 5 percent if a simple random sample is
drawn. A random sample of telephone numbers generated for the City of Fayetteville would be
purchased. The longer the survey, the more sample needed.
In order to garner the desired number of completed interviews, each telephone number
would be called as many as six times. The SRC cannot guarantee response rates, however
optimistic we may be about them. Although the SRC follows mcthods demonstrated to improve
response rates, subject to the client's preferences, we can only carefully follow the agreed-upon
research design. Only adults (people age 18 or older) would be interviewed. To improve the gender
ratio, these estimates include costs of randomly selecting household respondents.
Oversanrpling Minority Ethnicity Populations
According to the 2000 Census of Population' African American and Hispanic/Latino
residents compose approximately 5 percent each of Fayetteville's population. It is likely that citizens
from these two groups hold opinions on the survey topics that differ from those held by citizens of
the majority ethnicity.
Both African American and Hispanic/Latino respondents tend to under -respond to surveys.
Because they compose a small fraction of the population and they respond to surveys in percentages
lower than their representation in the population, proportionately more households from these two
groups would be surveyed. To obtain an estimated sampling error of ± 20 percent, approximately
46 people need to be surveyed. This would provide 23 African American and 23 Latino/Hispanic
completed responses. Without the additional screening, it is estimated that about 11 African
American and 12 Hispanic/Latino residents would complete the survey. In order to obtain surveys
from the additional I 1 Hispanic/Latino and 12 African American households the SRC would screen
households at numerous additional telephone numbers.
These numbers would be screened only. Any household members who identify themselves
as African American or Hispanic/Latino would be interviewed until the desired number of
completed interview is obtained. Please note, however, these estimates guarantee only that the SRC
would call all of these numbers at least six times, if appropriate. The SRC cannot guarantee
that 23 surveys would be completed by African American and 23 by Hispanic/Latino Fayetteville
residents however diligent the effort.
Bilingual interviewers would interview Hispanic/Latino respondents, if needed. All
interviewers arc trained to forward Spanish-speaking respondents to the bilingual interviewers.
Census of Population 2000. U. S. Department of Commerce, Bureau of the Census, DP -I.
Profile of General Demographic Characteristics: 2000. Data Set: Census 2000 Summary File I
(SFI) 100 -Percent Data Geographic Area: Fayetteville township, Washington County, Arkansas.
Washington, DC.
http://factfi nder.census.gov/scrvlet/QTTable?ds_name=D&geo_i d=06000US0514391283 &gr_name
=DEC_2000_SF I _U_DP I &_long=en.
5
• •
Proposal of a Project to Survey the Citizens of Fayetteville
for the City of Fayetteville
Survey Research Center, University of Arkansas
6/20/2005
Survey Publicity
The SRC recommends that the City announce the survey in the issues of any of its
publications or other appropriate communications media that would be published prior to or
coincidentally with the survey. The SRC would gladly provide information needed in the
announcement.
Time Line
A tentative time line is shown in Table 2. Because the survey is being revised rather than
drafted anew, the initial time period could be shortened significantly. The time line is drafted so as
to account for a review via a democratic process, however.
Table 2. Proposed Time Line for Survey of Citizens of Fayetteville
Telephone Survey
Telephone survey, with initial letter and screen
for additional African American and Hispanic
residents
Weeks Dates
Revise questionnaire 5 April 4 -Jul7
Submit questionnaire and letter for IRB review I 2 I June 20 - July 7
Program telephone interviewing system and test ii 3 Ma 16 - Jul 9
Conduct field tests and review responses
Request Council Members' and Mayor's signatures (Agenda
setting meeting June 28 and Council meeting July 5 & other)
1.5 July 9 - July 11
2
Address print and sign letters and mail
Conduct interviews
Clean and analyze data and write report
l
June 21 -July 5
July _ July 9
3 July 14 - August 10
5 August 11 - August 30
Revisions and final report
2
August 30 - September 15
Deliverables
Communication about progress would be made to the principal investigators every week
during the period of telephoning or mailing. After the study, the SRC would provide a Data Report.
It would include a simple codebook and frequencies of the variables. The data would be delivered
electronically in Excel. A short Technical Report and graphic presentation would be written and
presented to City officials as desired. In addition, a slightly more in-depth report indicating changes
over time would also be written. These would include revisions of charts or figures and up to six or
so bivariatc analyses. Please note that the latter pertains to tables rather than variables.
6
ILizens' Survey Draft — Substantive Quest,
City of Fayetteville
Survey Research Center, University of Arkansas
June 3, 2004
9:
Let's start with your assessment of Fayetteville. How would you rate Fayetteville as a
place to live'?
Excellent 1
Good 2
Neither good nor poor 3
Poor 4
Very poor 5
Don't know 8
Refused 9
Q01
10:
With which one of the following city services are you most satisfied
(Interviewer: Read the whole list.(
[Definitions: Public Safety Services include Animal Control, the Police and Fire
Departments, bicycle patrol, the Crime Prevention Unit and the School Resource
officers. These services help to ensure that the citizens of Fayetteville can live safely.[
rotation -> 6
Utilities 01
Public Safety Services 02
Transportation 03
Streets 04
Parks and Recreation Services 05
Information Programs 06
Other 07 0
Don't know 98
Refused 99
Q02A
11:
Here is a second list of city services. With which one of these are you most satisfied?
[Interviewer: Read the whole list.]
[Definitions: Downtown Fayetteville includes the region of Fayetteville bordered by
College Avenue and Arkansas Avenue on the east and west and Maple Street and Sixth
Street on the north and south.]
rotation -> 6
Fayetteville Public Library 01
Growth and Development 02
Surface and Ground water 03
Downtown Fayetteville 04
College Avenue Development 05
Housing 06
A Clean and Green City 07
Other 08 0
Don't know 98
Refused 99
Q02B
1
liens' Survey Draft — Substantive Questiol
City of Fayetteville
Survey Research Center, University of Arkansas
June 3, 2004
12:
Which one of the following city services do you think needs the most improvement?
[Definitions: Public Safety Services include Animal Control. the Police and Fire
Departments, bicycle patrol. the Crime Prevention Unit and the School Resource
officers. These services help to ensure that the citizens of Fayetteville can live safely.]
rotation -> 6
Utilities 01 => Q03A
Public Safety Services 02 => Q03B
Transportation 03 => Q03C
Streets 04 => Q03D
Parks and Recreation Services 05 => Q03E
Information Programs 06 => Q03F
Other 07 0 => Q3TX
Don't know 98 => Q04
Refused 99 => Q04
Q03
13:
What aspect of utilities needs the most attention?
rotation -> 4
Garbage collection 1 => Q3TX
Recycling 2 => Q3TX
Water and sewer maintenance services 3 => Q3TX
Meter reading and utility billing services 4 => Q3TX
All of the above aspects of utilities 5 => Q3TX
Other 6 0 => Q3TX
Don't know 8 => Q04
Refused 9 => Q04
Q03A
14:
What aspect of public safety services needs the most attention?
rotation -> 5
Police 1 => Q3TX
Fire 2 => Q3TX
Animal control 3 => Q3TX
Ambulance 4 => Q3TX
Disaster preparedness 5 => Q3TX
All of the above 6 => Q3TX
Other 7 0 => Q3TX
Don't know 8 => Q04
Refused 9 => Q04
Q03B
2
"inns' Survey Draft — Substantive Quest.
City of Fayetteville
Survey Research Center, University of Arkansas
June 3, 2004
15:
What aspect of transportation needs the most attention?
rotation -> 5
Ease of car travel in the city 1 => Q3TX
Ozark Regional Transit/Public transportation 2 => Q3TX
Razorback Transit 3 => Q3TX
Alternative transportation such as bicycling and walking 4 => Q3TX
All of the above 5 => Q3TX
Other 6 0 => Q3TX
Don't know 8 => Q04
Refused 9 => Q04
Q03C
16:
What aspect of streets needs the most attention?
rotation -> 5
Street maintenance 1 => Q3TX
Cleanliness of streets 2 => Q3TX
Street repair 3 => Q3TX
Sidewalk maintenance 4 => Q3TX
Sidewalk accessibility, such as cut -away curbs 5 => Q3TX
All of the above 6 => Q3TX
Other 7 0 => Q3TX
Don't know 8 a Q04
Refused 9 => Q04
Q030
17:
What aspect of parks and recreation services needs the most attention?
[Definitions: Trails pass through corridors of undeveloped land in a city that connect
elements of the community such as parks. schools, neighborhoods and shopping
centers while offering safe movement to pedestrians. Typically paved and at least 10
feet wide, trails differ from sidewalks in that they pass through more natural settings
and don't typically follow the path of traffic.)
rotation -> 8
Development of new parks 01 => Q3TX
Park maintenance 02 a Q3TX
Improvement to existing parks 03 => Q3TX
Recreational facilities 05 => Q3TX
Recreation for youth 06 => Q3TX
Recreation for adults 07 => Q3TX
Concerts in city parks 08 => Q3TX
Lights of the Ozarks 09 => Q3TX
All of the above 10 => Q3TX
Other II 0 => Q3TX
Don't know 98 => Q04
Refused 99 => Q04
Q03E
3
Wens' Survey Draft — Substantive Questit
City of Fayetteville
Survey Research Center, University of Arkansas
June 3,2004
18:
What aspect of information programs needs thc most attention?
[Definitions: Government Access Channel (PEG) appears on COX Channel 3 or
Channel 18, depending on the subscriber's hx:ation in Fayetteville. Its broadcasts
include but aren't limited to: Fayetteville City Council Meetings, Fayetteville City
Planning Commission Meetings and Washington County Quorum Court. Public Access
Television appears on COX Channel 18. It's operated by Community Access
Television (CAT), a nonprofit organization under contract with the city of Fayetteville.
CATs purpose is to provide a channel of free expression for every citizen. The city of
Fayetteville exercises no editorial control over CAT.)
rotation -> 4
Public Access Television (CAT) 1 => Q3TX
Government Access Channel 2 => Q3TX
City's information system for resolving complaints 3 => Q3TX
City website 4 => Q3TX
All of the above 5 => Q3TX
Other 6 0 => Q3TX
Don't know 8 => Q04
Refused 9 => Q04
Q03F
19:
In order to address <Q03>, would you be willing to pay additional taxes?
Yes 1
Maybe 2
No 3
Don't know 8
Refused 9
Q3TX
20:
Here is another list of city services. Which of these do you think needs thc most
improvement?
[Definitions: Downtown Fayetteville includes the region of Fayetteville bordered by
College Avenue and Arkansas Avenue on the east and wcst and Maple Street and Sixth
Street on the north and south.]
rotation -> 7
Fayetteville Public Library 01 => Q04A
Growth and Development 02 => Q0413
Surface and Ground water 03 => Q04C
Downtown Fayetteville 04 => Q0413
College Avenue Development 05 => Q04E
Housing 06 => Q04F
A Clean and Green City 07 => Q4TX
Other 08 0 => Q05
Don't know 98 => Q05
Refused 99
Q04
4
Azens' Survey Draft — Substantive Questiol
City of Fayetteville
Survey Research Center, University of Arkansas
June 3, 2004
21:
What aspect of the Fayetteville Public Library needs the most attention?
rotation -> 7
Hours open 01 => Q4TX
Books available 02 => Q4TX
Audiovisual items available (cg videos, DVDs. CDs, audiobooks) 03 => Q4TX
Computer resources available 04 => Q4TX
Children's and teen programs and services 05 => Q4TX
Adult programs and services 06 => Q4TX
Availability of branch libraries 07 => Q4TX
All of the above 08 => Q4TX
Other 09 0 => Q4TX
Don't know 98 => Q05
Refused 99 => Q05
Q04A
22:
What aspect of growth and development needs the most attention?
rotation -> 6
Stricter development standards 1 => Q4TX
Lower development standards 2 => Q4TX
Limiting growth 3 => Q4TX
Promoting growth 4 => Q4TX
More environmental protection 5 => Q4TX
Less environmental protection 6 => Q4TX
Other 7 0 => Q4TX
Don't know 8 => Q05
Refused 9 => Q05
Q04B
23:
What aspect of ground and surface water needs the most attention?
rotation -> 3
Water quality 1 => Q4TX
Storm drainage 2 => Q4TX
Flood control 3 => Q4TX
All of the above 4 => Q4TX
Other 5 0 => Q4TX
Don't know 8 => Q05
Refused 9 => Q05
Q04C
5
"tens' Survey Draft - Substantive Question
City of Fayetteville
Survey Research Center, University of Arkansas
June 3, 2004
24:
What aspect of Downtown Fayetteville or College Avenue needs the most attention?
[Definitions: Downtown Fayetteville includes the region of Fayetteville bordered by
College Avenue and Arkansas Avenue on the east and west and Maple Street and Sixth
Street on the north and south.]
rotation -> 2
Downtown Fayetteville 1 => Q04G
College Avenue 3 => Q0411
Both areas 4 => Q4TX
Other 5 0 => Q4TX
Don't know 8 => Q05
Refused 9 a Q05
Q04D
25:
What aspect of housing needs the most attention?
rotation -> 4
Promote affordable housing 1 => Q4TX
Code enforcement 2 => Q4TX
Public housing 3 => Q4TX
Funding for safety or handicap accessibility 4 => Q4TX
All of the above 5 => Q4TX
Other 6 0 => Q4TX
Don't know 8 => Q05
Refused 9 => Q05
Q04E
26:
What aspect of a clean and green city needs the most attention?
[Definitions: Code Enforcement examples include enforcing city building axles
dealing with issues such as abandoned homes and cars, trash, weeds and debris.]
rotation -> 6
Hillside preservation 0I => Q4TX
Tree planting and landscaping 02 => Q4TX
Litter pick-up and cleanliness of streets 03 => Q4TX
Removal of power lines from street frontage 04 a Q4TX
Stronger codes 05 => Q4TX
Improved code enforcement 06 a Q4TX
All of the above 07 => Q4TX
Other 08 0 => Q4TX
Don't know 98 => Q05
Refused 99 => Q05
Q04F
6