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HomeMy WebLinkAbout160-05 RESOLUTIONRESOLUTION NO. 160-05 A RESOLUTION APPROVING A PROPOSAL FROM THE SURVEY RESEARCH CENTER (SRC) AT THE UNIVERSITY OF ARKANSAS IN THE AMOUNT OF $29,312.05 WITH A NOT -TO - EXCEED COST OF $30,000.00 FOR THE DEVELOPMENT AND IMPLEMENTATION OF A CITIZEN SURVEY; AND APPROVING A BUDGET ADJUSTMENT IN THE AMOUNT OF $5,000.00. BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF FAYETTEVILLE, ARKANSAS: Section 1. That the City Council of the City of Fayetteville, Arkansas hereby approves a proposal from the Survey Research Center (SRC) at the University of Arkansas in the amount of $29,M2.05 with a not -to -exceed cost of $30,000.00 for the development and implementation of a citizen survey. Section 1. That the City Council of the City of Fayetteville, Arkansas hereby approves a budget adjustment in the amount of $5,000.00. PASSED and APPROVED this 16th day of August, 2005. ATTEST. By: `` ER 1JTRrii,...: \-\G\'G\S Y .0/..s. to. • gyp= FAYETTEVILLE ; City of Fayetteville, Arkansas Budget Adjustment Form • Budget Year 2005 Department: General Government Division: Miscellaneous Program: Miscellaneous Date Requested 6/20/2005 Adjustment Number Project or Item Requested: $5,000 is requested in the Contract Services Account of the Miscellaneous Program. Project or Item Deleted: $5,000 from the Use of Fund Balance. Justification of this Increase: The funding is needed for the contracting out of a Citizen's Survey in 2005. Justification of this Decrease: There is sufficient fund balance remaining in General Fund to comply with City Policy and objectives. Increase Budget (Decrease Revenue) Account Name Account Number Amount Project Number Contract services 1010 6600 5315 00 5,000 Decrease Budget (Increase Revenue) Account Name Account Number Amount Project Number Use of fund balance 1010 0001 4999 99 5,000 Approval Signatures sted udgct Manager Date 6- 20 ox Date Department Direr Date 47Y, Flirt , nes G-L/� nance . Intern vices Dir or Date////` Date Mayor Budget Office Use Only Type: A 13 C E Date of Approval Posted to General Ledger Posted to Project Accounting Entered in Category Log Initial Date Initial Date Initial Date Initial Date • • UIQ IVERSITY'ARKANSAS Research Support and Sponsored Programs Office of the Director 120 Ozark Hall Fayetteville, Arkansas 72701 utL u7 2005 December 1, 2005 Mr. Steve Davis City of Fayetteville 113 West Mountain Fayetteville, AR 72701 Re: Individual Task Order 2005-005 PI: Dr. Longstreth Dear Mr. Davis: (479) 575-3845 (479) 575-3846 (FAX) E-mail: rsspinfo@uark.cdu httn://www.uark.e(Iti/adminirsspinfoi Enclosed are two original sponsored research agreements. Please sign both and return one fully executed document for our files. If you should require any additional information to complete this request, please contact me. Thank you for your assistance. Sincer ly, Sandra Broadbridge t Post Award Specialis Enclosures The University nl Arkarvos ..:ll equal opportunity/affirmative umun uuunuvm. • • AMENDMENT 1 to INDIVIDUAL TASK ORDER NUMBER 2005-005 Between The BOARD OF TRUSTEES UNIVERSITY OF. ARKANSAS And CITY OF FAYETTEVILLE WHEREAS, the Board of Trustees of the University of Arkansas (UNIVERSITY) and City of Fayetteville (SPONSOR) entered into an Individual Task Order, effective April 1, 2005 to engage the University to conduct services; and WHEREAS, the UNIVERSITY and SPONSOR wish to amend the individual task order, and WHEREAS, the Agreement may be amended as provided for in a Master Agreement between the Parties dated December 21", 2004, and WHEREAS, this Amendment is in keeping with the goals of the UNIVERSITY and SPONSOR, therefore the individual task order is hereby amended by revising the Period of Performance as follows: Period of Performance: Start date: April 1, 2005 End Date: December 16, 2005 IN WITNESS WHEREOF, the parties have caused this Amendment to be executed in duplicate. CITY OF FAYETTEVILLE BOARD OF TRUSTEES OF THE UNIVERSITY OF ARKANSAS By: Title: Date: By: [/ Rosemary Rui Title: Director Research Support & Sponsored Programs Date: Sir Clarice Pearman - UofA Amendment 1 _ From: Clarice Pearman To: Davis. Steve Date: 12/12/05 4 50P Subject: UofA Amendment 1 • _. Page 1 Steve, Attached is a copy of Amendment No. 1 to the University of Arkansas' original agreement attached to the citizens survey (Res. 160-05) CC: Bell, Peggy; Deaton, Vicki W11e ARKANSAS DEPARTMENTAL CORRESPONDENCE • e65 R7,'/o5 x600 ad (5-strve.y aware / &-tr TO: Mayor Dan Coody and City Council THRU: Stephen Davis, Finance & Internal Services Direct FROM: Kevin Springer, Budget Manager DATE- June 20, 2005 SUBJECT: 2005 Citizen's Survey - Proposal from the University of Arkansas (Survey Research Center) Recommendations Staff recommends approval of the proposal from the University of Arkansas' Survey Research Center for the contracting out of a Citizen's Survey. The cost of the contract is $29,312.05 with a not to exceed amount of $30,000. Background Since 2001, the Budget & Research Division has been responsible for conducting and coordinating citizen surveys. The purpose and benefit was to use the survey results as an informational and a public relations tool between the government and its citizenry. This report assisted City Council and upper management in determining citywide goals and to fulfill the need for gauging how well the City performs in its operations and programs. In 2001 Budget & Research staff conducted a mail out survey and in 2003 the City contracted with the University of Arkansas (Survey Research Center) for a phone based survey. The goal after this survey was completed, was to send out additional surveys biennially. By performing a survey every other year, a benchmark can be developed to show how newly formed programs are benefiting citizens. Current Status City staff has been in the process of conducting a Citizen's Survey for 2005. In looking at the whole process, it has been determined once again that it would be in the City's best interest to contract out the development and implementation of the survey. This is due to several reasons that are listed below. • Accuracy: A consultant who specializes in surveys is skilled in instrument and sampling designs, statistical reweighting of data, and data analysis. /Ytaouedv 8/ 245 Q Jv Cb' £ gu2<, • • • Credibility: A consultant is perceived as unbiased and will have a neutral interpretation of results. • Cost: A consultant will have the skills and tools available to develop and conduct the survey with the most efficient use of time. A consultant will also have an employee base that can perform at a lower hourly rate of cost. • Staff Time: Currently, staff does not have the required time to conduct a Citizen's Survey in 2005. 2005 is the year that the 2006-2010 Capital Improvements Program process is performed. To meet the needs of the City in contracting out a Citizen's Survey, City staff has been in contact with the Survey Research Center (SRC) at the University of Arkansas. The Director of SRC, Molly Longstreth, Ph D, has met with staff and has submitted a proposal to perform a Citizen's Survey for the City of Fayetteville. The proposal is attached to this memo for your information and consideration. Purchasing Considerations The City of Fayetteville is exempt from bidding procedures for this proposal. This is due to State Law §19-11-251 allowing agreements between Intergovernmental Agencies such as the University of Arkansas. Budget_ Considerations The cost of contracting out the survey development and implementation will be $29,312.05. The 2005 requested amount is an increase over the 2003 amount of $23,639.64 due to the survey length increasing from 17 to 23 minutes per each survey. In addition to the base cost, staff is requesting an additional $687.95 (2.3%) of contingency to be included, making the total requested amount for approval of $30,000. Currently $25,000 has been budgeted in 2005 to fund the cost of the Citizen's Survey. A budget adjustment for $5,000 has been attached with the funds coming from the Use of Fund Balance. There is sufficient funding available in General Fund to comply with City Policy and Objectives. Closing If you have any questions concerning this survey proposal or the Citizen's Survey process in general, please feel free to contact either myself, or Stephen Davis. Thank you for your attention to this matter. • • RESOLUTION NO. A RESOLUTION APPROVING A PROPOSAL FROM THE SURVEY RESEARCH CENTER (SRC) AT THE UNIVERSITY OF ARKANSAS IN THE AMOUNT OF $29,312.05 WITH A NOT -TO - EXCEED COST OF $30,000.00 FOR THE DEVELOPMENT AND IMPLEMENTATION OF A CITIZEN SURVEY; AND APPROVING A BUDGET ADJUSTMENT IN THE AMOUNT OF $5,000.00. BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF FAYETTEVILLE, ARKANSAS: Section 1. That the City Council of the City of Fayetteville, Arkansas hereby approves a proposal from the Survey Research Center (SRC) at the University of Arkansas in the amount of $29,312.05 with a not -to -exceed cost of $30,000.00 for the development and implementation of a citizen survey. Section 1. That the City Council of the City of Fayetteville, Ark�sj hereby approves a budget adjustment in the amount of $5,000.00. / PASSED and APPROVED this 5th day of July, 2005: • APPROVED.: • ATT By A SMITH, City Clerk • • UVIVERSITY#ARKANSAS =,,sae 123 Holz Hall • Fayetteville, Arkansas 72701-1201 • 479.575.4222 • 479.575.2474 (FAX) • src@uark.edu Survey Research Center Proposal to Survey Fayetteville Citizens for the City of Fayetteville, Arkansas March 22, 2005 June 7, 2005 Steven Davis, Finance and Internal Services Director, Co -Principal Investigator Kevin Springer, Budget Manager, Co -Principal Investigator This is a revised proposal to survey the citizens of Fayetteville, Arkansas for the City of Fayetteville. Please note that Table 2 has been added to indicate additional costs associated with various lengths of the survey. This version of the survey is about 23 minutes long, whereas the 2003 survey took slightly more than 17 minutes on average to administer. The SRC is happy to work on the details with the City. Research Design Telephone survey The Survey Research Center (SRC) would conduct a telephone survey of citizens of Fayetteville, Arkansas for the numbers of completed interviews needed to assure a desired estimated sampling error. Additional Fayetteville households would be screened in order to augment the number of surveys completed by African American and Hispanic/Latino households. Estimates in Table 1 are offered for interviews approximately 17 and 18 minutes in length. A pre -survey letter would be sent to all sample members for whom an address is available in advance of the telephone survey. In addition, the data would be analyzed with at least one bivariate analysis so as to indicate with more confidence phenomena of interest. Questionnaire Design & Field Testing The SRC would work with officials of the City of Fayetteville to revise a questionnaire that addresses the City's objectives for the survey. The 2005 questionnaire would draw on the instrument that the City of Fayetteville used to survey its citizens in 2001 and 2003. With City officials, the SRC would develop a very few additional and/or alternative questions to solicit opinions on issues germane to the current objectives. The 2003 survey took 17.3 minutes on average to administer. If questions are added to that survey, the length would increase. The implications for the budget are presented in the third column in Table 1. SRC staff would critique the questionnaire, in consultation with the City. In addition, the SRC, in conjunction with the City, would develop the letter, introductory scripts and any desired press releases. The questionnaire and related correspondence must be reviewed by the University of Arkansas (UA) Institutional Review Board (IRB), a process the SRC would facilitate. The IRB • • Proposal of a Project to Survey the Citizens of Fayetteville for the City of Fayetteville Survey Research Center, University of Arkansas 6/20/2005 reviews the questionnaire and associated correspondence for its suitability for the people who would be surveyed. If the City has the equivalent of the institutional review board, the City would facilitate that review process. New questions would be critiqued by SRC staff. Experienced interviewers would administer it to each other and critique it. The SRC would subsequently field test approximately 25 questionnaires before beginning the survey. These findings would be shared with City personnel for review. Adjustments to the telephone interview would be made to correct errors or implement desired changes. Prior to the start of telephoning, a letter would be mailed to all sample members for whom addresses are available, informing them of the nature of the survey and their important role in taking it. The letter establishes credibility for the survey and prepares recipients to receive the call when it comes. City residents arc more amenable to answering telephone surveys if they arc aware of the survey. The letter is even more effective than general publicity in informing citizens of the survey. The letters would be printed on City of Fayetteville letterhead and mailed in City envelopes. Please note that the letters would be sent to approximately one-fourth of the sample members. In the last survey, 68 percent of the respondents asked about the letter were cognizant of having received it, although only about 50 percent of the sample members were mailed letters. The remaining sample would be called only. These compose the screening sample. The effectiveness of the research design depends partially on personalizing the mailings. Therefore, the SRC would print the envelopes, rather than using labels and affix stamps rather than using a machine stamp. Furthermore it is optimal if the City's representative(s) can personally sign the letters, but if not, electronic signatures of the mayor and city council members would be printed on the letters, if the principal investigators agree to this strategy. It is the SRC's preference that the City, in conjunction with the SRC, prepare a press release or set of press releases so as to inform the sizable fraction of residents who would not receive pre - interview letters of the survey and its purposes. 2 • • Proposal of a Project to Survey the Citizens of Fayetteville for the City of Fayetteville Survey Research Center, University of Arkansas 6/20/2005 Table 1. Cost estimates of telephone survey implemented with an initial letter, over -sampling of African American and Hispanic citizens and reports for 17- and 18 -minutes in length Note: 392 .+ 23'(12 or so each AA &IIisp) Phone survey Phone survey Completions 415 415 Estimated sampling error LE +/- 05 LE +/- .05 Effective sample size for mail & phone 2377 2377 Effective sample size for oversample 1817 1817 Total effective sample size 4194 4194 Questionnaire Length (min.) 17 18 Letter Yes. partially Ycs, partially WAGES Hourly rate pre -July 1 $8.72 $8.72 Total Production Hours 862 893 Total wages pre -July 1 $7.519.39 $7,790.87 Ilourly rate post -July 1 $8.98 $8.98 Total Production Hours 216 223 Total wages post -July 1 $1,936.24 $2.006.15 Total Wages $9,455.63 $9.797.02 STAFF SALARIES Ilourly rate pre -July 1 $32.04 $32.04 Staff time (Hours) 172 174 Total staff pre -July 1 $5.506.38 $5,589.51 Hourly rate post -July 1 $32.67 $32.67 Staff time (Hours) 172 174 Total staff post -July 1 $5,614.65 $5.699.41 Total Salaries $11,121.03 511,288.92 MATERIALS & SUPPLIES Printing costs $300.00 $300.00 Postage $434.03 $434.03 Stationary & envelopes $0.00 $0.00 Telephone equipment & long distance $180.00 $180.00 Travel $0.00 $0.00 Sample $1,312.85 51.312.85 Translating $340.00 5360.00 Ad in Hispanic newspaper $40.00 $40.00 Interviewer rewards $62.88 $65.15 Other materials, equipment & supplies 51,480.31 51,533.75 Total Materials & Supplies 54,220.07 54,295.79 TOTAL SURVEY 524,796.74 $25.381.72 3 Proposal of a Project to Survey the Citizens of Fayetteville for the City of Fayetteville Survey Research Center, University of Arkansas 6/20/2005 Table 2. Cost estimates of telephone survey implemented with an initial letter, over -sampling American and Hispanic citizens and reports for 20 through 23 minutes in length Phone survey, Phone survey, Phone survey, PROJECT SPECIFICATIONS Completions Estimated sampling error Effective sample sizc -- mail & phone Effective sample size for oversample Total effective sample size Questionnaire Length (min.) Lcttcr WAGES Ilourly rate pre -July 1 Total Production IIours Total wages pre -July I Hourly rate post -July 1 Total Production Hours Total wages post -July 1 Total Wages STAFF SALARIES Hourly rate pre -July 1 Staff time (flours) Total staff pre -July 1 Hourly rate post -July 1 Staff time (Hours) Total staff post -July 1 Total Salaries MATERIALS & SUPPLIES Printing costs Postage Stationary & envelopes Telephone equipment & long distance Travel Sample Translating Ad in Hispanic newspaper Interviewer rewards Other materials, equipment & supplies Total Materials & Supplies TOTAL SURVEY oversampling for African American and Hispanic residents 415 LE +/- .05 2462 1817 4279 20 Yes. partially 58.72 995 58,674.53 58.98 249 52,233.69 $10,908.22 532.04 183 55,860.08 $32.67 183 55,975.30 511,835.38 5300.00 $434.03 $0.00 $180.00 $0.00 $1,425.47 5400.00 540.00 $72.54 $1.707.72 54,629.75 $27,373.36 ovcrsampling for African American and Hispanic residents 415 LE +/- .05 2506 1817 4323 21 Yes, partially 4 $8.72 1026 58,946.01 $8.98 256 52,303.60 $11,249.61 532.04 185 55,943.20 532.67 185 $6,060.06 $12,003.27 $300.00 5441.65 50.00 5180.00 50.00 $1,467.08 5420.00 $40.00 $74 85 $1,762.30 $4,755.88 $28,019.59 oversampling for African American and Hispanic residents 415 LE +/- .05 2549 1817 4366 22 Yes, partially 58.72 1057 $9,217.49 $8.98 264 $2,373.50 $11,590.99 $32.04 188 $6,026.33 $32.67 188 $6,144.82 $12,171.15 5300.00 5449.26 50.00 $180.00 $0.00 $1,508.70 5440.00 540.00 $77.17 $1,816.88 54,882.01 528,665.82 of African Phone survey. oversampling for African American and Hispanic residents 415 LE +/- .05 2592 1817 4409 23 Yes partially $8.72 1088 59,488.97 58.98 272 $2.443.41 $11,932.38 532.04 191 56,109.45 $32.67 191 $6,229.58 $12,339.03 5300.00 5456.88 50.00 5180.00 50.00 51,550.31 5460.00 540.00 579.49 $1,871.46 55,008.14 $29,312.05 • • Proposal of a Project to Survey the Citizens of Fayetteville for the City of Fayetteville Survey Research Center, University of Arkansas 6/20/2005 Sample The SRC would complete surveys of at least 373 citizens of Fayetteville. The estimated sampling error associated with this number of surveys is ± 5 percent if a simple random sample is drawn. A random sample of telephone numbers generated for the City of Fayetteville would be purchased. The longer the survey, the more sample needed. In order to garner the desired number of completed interviews, each telephone number would be called as many as six times. The SRC cannot guarantee response rates, however optimistic we may be about them. Although the SRC follows mcthods demonstrated to improve response rates, subject to the client's preferences, we can only carefully follow the agreed-upon research design. Only adults (people age 18 or older) would be interviewed. To improve the gender ratio, these estimates include costs of randomly selecting household respondents. Oversanrpling Minority Ethnicity Populations According to the 2000 Census of Population' African American and Hispanic/Latino residents compose approximately 5 percent each of Fayetteville's population. It is likely that citizens from these two groups hold opinions on the survey topics that differ from those held by citizens of the majority ethnicity. Both African American and Hispanic/Latino respondents tend to under -respond to surveys. Because they compose a small fraction of the population and they respond to surveys in percentages lower than their representation in the population, proportionately more households from these two groups would be surveyed. To obtain an estimated sampling error of ± 20 percent, approximately 46 people need to be surveyed. This would provide 23 African American and 23 Latino/Hispanic completed responses. Without the additional screening, it is estimated that about 11 African American and 12 Hispanic/Latino residents would complete the survey. In order to obtain surveys from the additional I 1 Hispanic/Latino and 12 African American households the SRC would screen households at numerous additional telephone numbers. These numbers would be screened only. Any household members who identify themselves as African American or Hispanic/Latino would be interviewed until the desired number of completed interview is obtained. Please note, however, these estimates guarantee only that the SRC would call all of these numbers at least six times, if appropriate. The SRC cannot guarantee that 23 surveys would be completed by African American and 23 by Hispanic/Latino Fayetteville residents however diligent the effort. Bilingual interviewers would interview Hispanic/Latino respondents, if needed. All interviewers arc trained to forward Spanish-speaking respondents to the bilingual interviewers. Census of Population 2000. U. S. Department of Commerce, Bureau of the Census, DP -I. Profile of General Demographic Characteristics: 2000. Data Set: Census 2000 Summary File I (SFI) 100 -Percent Data Geographic Area: Fayetteville township, Washington County, Arkansas. Washington, DC. http://factfi nder.census.gov/scrvlet/QTTable?ds_name=D&geo_i d=06000US0514391283 &gr_name =DEC_2000_SF I _U_DP I &_long=en. 5 • • Proposal of a Project to Survey the Citizens of Fayetteville for the City of Fayetteville Survey Research Center, University of Arkansas 6/20/2005 Survey Publicity The SRC recommends that the City announce the survey in the issues of any of its publications or other appropriate communications media that would be published prior to or coincidentally with the survey. The SRC would gladly provide information needed in the announcement. Time Line A tentative time line is shown in Table 2. Because the survey is being revised rather than drafted anew, the initial time period could be shortened significantly. The time line is drafted so as to account for a review via a democratic process, however. Table 2. Proposed Time Line for Survey of Citizens of Fayetteville Telephone Survey Telephone survey, with initial letter and screen for additional African American and Hispanic residents Weeks Dates Revise questionnaire 5 April 4 -Jul7 Submit questionnaire and letter for IRB review I 2 I June 20 - July 7 Program telephone interviewing system and test ii 3 Ma 16 - Jul 9 Conduct field tests and review responses Request Council Members' and Mayor's signatures (Agenda setting meeting June 28 and Council meeting July 5 & other) 1.5 July 9 - July 11 2 Address print and sign letters and mail Conduct interviews Clean and analyze data and write report l June 21 -July 5 July _ July 9 3 July 14 - August 10 5 August 11 - August 30 Revisions and final report 2 August 30 - September 15 Deliverables Communication about progress would be made to the principal investigators every week during the period of telephoning or mailing. After the study, the SRC would provide a Data Report. It would include a simple codebook and frequencies of the variables. The data would be delivered electronically in Excel. A short Technical Report and graphic presentation would be written and presented to City officials as desired. In addition, a slightly more in-depth report indicating changes over time would also be written. These would include revisions of charts or figures and up to six or so bivariatc analyses. Please note that the latter pertains to tables rather than variables. 6 ILizens' Survey Draft — Substantive Quest, City of Fayetteville Survey Research Center, University of Arkansas June 3, 2004 9: Let's start with your assessment of Fayetteville. How would you rate Fayetteville as a place to live'? Excellent 1 Good 2 Neither good nor poor 3 Poor 4 Very poor 5 Don't know 8 Refused 9 Q01 10: With which one of the following city services are you most satisfied (Interviewer: Read the whole list.( [Definitions: Public Safety Services include Animal Control, the Police and Fire Departments, bicycle patrol, the Crime Prevention Unit and the School Resource officers. These services help to ensure that the citizens of Fayetteville can live safely.[ rotation -> 6 Utilities 01 Public Safety Services 02 Transportation 03 Streets 04 Parks and Recreation Services 05 Information Programs 06 Other 07 0 Don't know 98 Refused 99 Q02A 11: Here is a second list of city services. With which one of these are you most satisfied? [Interviewer: Read the whole list.] [Definitions: Downtown Fayetteville includes the region of Fayetteville bordered by College Avenue and Arkansas Avenue on the east and west and Maple Street and Sixth Street on the north and south.] rotation -> 6 Fayetteville Public Library 01 Growth and Development 02 Surface and Ground water 03 Downtown Fayetteville 04 College Avenue Development 05 Housing 06 A Clean and Green City 07 Other 08 0 Don't know 98 Refused 99 Q02B 1 liens' Survey Draft — Substantive Questiol City of Fayetteville Survey Research Center, University of Arkansas June 3, 2004 12: Which one of the following city services do you think needs the most improvement? [Definitions: Public Safety Services include Animal Control. the Police and Fire Departments, bicycle patrol. the Crime Prevention Unit and the School Resource officers. These services help to ensure that the citizens of Fayetteville can live safely.] rotation -> 6 Utilities 01 => Q03A Public Safety Services 02 => Q03B Transportation 03 => Q03C Streets 04 => Q03D Parks and Recreation Services 05 => Q03E Information Programs 06 => Q03F Other 07 0 => Q3TX Don't know 98 => Q04 Refused 99 => Q04 Q03 13: What aspect of utilities needs the most attention? rotation -> 4 Garbage collection 1 => Q3TX Recycling 2 => Q3TX Water and sewer maintenance services 3 => Q3TX Meter reading and utility billing services 4 => Q3TX All of the above aspects of utilities 5 => Q3TX Other 6 0 => Q3TX Don't know 8 => Q04 Refused 9 => Q04 Q03A 14: What aspect of public safety services needs the most attention? rotation -> 5 Police 1 => Q3TX Fire 2 => Q3TX Animal control 3 => Q3TX Ambulance 4 => Q3TX Disaster preparedness 5 => Q3TX All of the above 6 => Q3TX Other 7 0 => Q3TX Don't know 8 => Q04 Refused 9 => Q04 Q03B 2 "inns' Survey Draft — Substantive Quest. City of Fayetteville Survey Research Center, University of Arkansas June 3, 2004 15: What aspect of transportation needs the most attention? rotation -> 5 Ease of car travel in the city 1 => Q3TX Ozark Regional Transit/Public transportation 2 => Q3TX Razorback Transit 3 => Q3TX Alternative transportation such as bicycling and walking 4 => Q3TX All of the above 5 => Q3TX Other 6 0 => Q3TX Don't know 8 => Q04 Refused 9 => Q04 Q03C 16: What aspect of streets needs the most attention? rotation -> 5 Street maintenance 1 => Q3TX Cleanliness of streets 2 => Q3TX Street repair 3 => Q3TX Sidewalk maintenance 4 => Q3TX Sidewalk accessibility, such as cut -away curbs 5 => Q3TX All of the above 6 => Q3TX Other 7 0 => Q3TX Don't know 8 a Q04 Refused 9 => Q04 Q030 17: What aspect of parks and recreation services needs the most attention? [Definitions: Trails pass through corridors of undeveloped land in a city that connect elements of the community such as parks. schools, neighborhoods and shopping centers while offering safe movement to pedestrians. Typically paved and at least 10 feet wide, trails differ from sidewalks in that they pass through more natural settings and don't typically follow the path of traffic.) rotation -> 8 Development of new parks 01 => Q3TX Park maintenance 02 a Q3TX Improvement to existing parks 03 => Q3TX Recreational facilities 05 => Q3TX Recreation for youth 06 => Q3TX Recreation for adults 07 => Q3TX Concerts in city parks 08 => Q3TX Lights of the Ozarks 09 => Q3TX All of the above 10 => Q3TX Other II 0 => Q3TX Don't know 98 => Q04 Refused 99 => Q04 Q03E 3 Wens' Survey Draft — Substantive Questit City of Fayetteville Survey Research Center, University of Arkansas June 3,2004 18: What aspect of information programs needs thc most attention? [Definitions: Government Access Channel (PEG) appears on COX Channel 3 or Channel 18, depending on the subscriber's hx:ation in Fayetteville. Its broadcasts include but aren't limited to: Fayetteville City Council Meetings, Fayetteville City Planning Commission Meetings and Washington County Quorum Court. Public Access Television appears on COX Channel 18. It's operated by Community Access Television (CAT), a nonprofit organization under contract with the city of Fayetteville. CATs purpose is to provide a channel of free expression for every citizen. The city of Fayetteville exercises no editorial control over CAT.) rotation -> 4 Public Access Television (CAT) 1 => Q3TX Government Access Channel 2 => Q3TX City's information system for resolving complaints 3 => Q3TX City website 4 => Q3TX All of the above 5 => Q3TX Other 6 0 => Q3TX Don't know 8 => Q04 Refused 9 => Q04 Q03F 19: In order to address <Q03>, would you be willing to pay additional taxes? Yes 1 Maybe 2 No 3 Don't know 8 Refused 9 Q3TX 20: Here is another list of city services. Which of these do you think needs thc most improvement? [Definitions: Downtown Fayetteville includes the region of Fayetteville bordered by College Avenue and Arkansas Avenue on the east and wcst and Maple Street and Sixth Street on the north and south.] rotation -> 7 Fayetteville Public Library 01 => Q04A Growth and Development 02 => Q0413 Surface and Ground water 03 => Q04C Downtown Fayetteville 04 => Q0413 College Avenue Development 05 => Q04E Housing 06 => Q04F A Clean and Green City 07 => Q4TX Other 08 0 => Q05 Don't know 98 => Q05 Refused 99 Q04 4 Azens' Survey Draft — Substantive Questiol City of Fayetteville Survey Research Center, University of Arkansas June 3, 2004 21: What aspect of the Fayetteville Public Library needs the most attention? rotation -> 7 Hours open 01 => Q4TX Books available 02 => Q4TX Audiovisual items available (cg videos, DVDs. CDs, audiobooks) 03 => Q4TX Computer resources available 04 => Q4TX Children's and teen programs and services 05 => Q4TX Adult programs and services 06 => Q4TX Availability of branch libraries 07 => Q4TX All of the above 08 => Q4TX Other 09 0 => Q4TX Don't know 98 => Q05 Refused 99 => Q05 Q04A 22: What aspect of growth and development needs the most attention? rotation -> 6 Stricter development standards 1 => Q4TX Lower development standards 2 => Q4TX Limiting growth 3 => Q4TX Promoting growth 4 => Q4TX More environmental protection 5 => Q4TX Less environmental protection 6 => Q4TX Other 7 0 => Q4TX Don't know 8 => Q05 Refused 9 => Q05 Q04B 23: What aspect of ground and surface water needs the most attention? rotation -> 3 Water quality 1 => Q4TX Storm drainage 2 => Q4TX Flood control 3 => Q4TX All of the above 4 => Q4TX Other 5 0 => Q4TX Don't know 8 => Q05 Refused 9 => Q05 Q04C 5 "tens' Survey Draft - Substantive Question City of Fayetteville Survey Research Center, University of Arkansas June 3, 2004 24: What aspect of Downtown Fayetteville or College Avenue needs the most attention? [Definitions: Downtown Fayetteville includes the region of Fayetteville bordered by College Avenue and Arkansas Avenue on the east and west and Maple Street and Sixth Street on the north and south.] rotation -> 2 Downtown Fayetteville 1 => Q04G College Avenue 3 => Q0411 Both areas 4 => Q4TX Other 5 0 => Q4TX Don't know 8 => Q05 Refused 9 a Q05 Q04D 25: What aspect of housing needs the most attention? rotation -> 4 Promote affordable housing 1 => Q4TX Code enforcement 2 => Q4TX Public housing 3 => Q4TX Funding for safety or handicap accessibility 4 => Q4TX All of the above 5 => Q4TX Other 6 0 => Q4TX Don't know 8 => Q05 Refused 9 => Q05 Q04E 26: What aspect of a clean and green city needs the most attention? [Definitions: Code Enforcement examples include enforcing city building axles dealing with issues such as abandoned homes and cars, trash, weeds and debris.] rotation -> 6 Hillside preservation 0I => Q4TX Tree planting and landscaping 02 => Q4TX Litter pick-up and cleanliness of streets 03 => Q4TX Removal of power lines from street frontage 04 a Q4TX Stronger codes 05 => Q4TX Improved code enforcement 06 a Q4TX All of the above 07 => Q4TX Other 08 0 => Q4TX Don't know 98 => Q05 Refused 99 => Q05 Q04F 6