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HomeMy WebLinkAbout170-03 RESOLUTION• RESOLUTION NO. 170-03 A RESOLUTION AWARDING BID #03-59 AND APPROVING A THREE-YEAR CONTRACT WITH SBC GLOBAL SERVICES, INC IN THE AMOUNT OF SIXTEEN THOUSAND DOLLARS ($16,000.00) PER YEAR FOR LONG DISTANCE 1 ELEPHONE SERVICES FOR THE CITY OF FAYETTEVILLE. BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF FAYETTEVILLE, ARKANSAS: Section 1. That the City Council of the City of Fayetteville, Arkansas, hereby awards Bid #03-59 and approves a three-year contract with SBC Global Services, Inc. in the amount of Sixteen Thousand Dollars (516,000.00) per year for long distance telephone services for the City of Fayetteville. A copy of the contract, marked Exhibit "A" is attached hereto, and made a part hereof. PASSED and APPROVED this 18th day of November, 2003. By:c,r✓ na+t742 SONDRA SMITH, City Clerk APPROVED: By DAN COODY, May �t • LONG DIWNCE VOICE SERVICES ONLY AGREEMENiCP II PLUS This Agreement between SBC Global Services, Inc., a Delaware corporation, with a place of business at One SBC Plaza Dallas, Texas 75202, on behalf of Southwestern Bell Communications Services, Inc., a Delaware corporation d/b/a SBC Long Distance (individually and collectively, "SBC"), and City of Fayetteville ("Customer'), a Arkansas government agency, with a place of business at the address below, is effective as of the date last signed below ("Effective Date"). 1. High Volume Calling Services. This Agreement is subject to (1) the Voice Product Reference and Pricing Guidebook containing product descriptions, technical information, definitions, and SBC Long Distance Voice Terms and Conditions, as modified from time to time and incorporated herein by reference, and (2) applicable state tariffs. The Guidebook can be obtained at www.sbc.com or from an SBC salesperson. The Voice Terms and Conditions can be obtained at www.sbc.corn/LD_voice_terms_and_conditions or from an SBC salesperson. High Volume Calling enables Customer to place domestic and international Direct Distance Dialed ("DDD") calls. Toll Free Service ("TFS") is a reverse -billed service using a universally recognized numbering scheme. Customer agrees to pay a Minimum Annual Commitment ("MAC") specified below (excluding applicable taxes and surcharges) for Services from SBC during each year of this Agreement to begin on the PIC change date. The monthly recurring charges (excluding applicable taxes and surcharges) for DVA, DOV, or PRI Services, if any, will contribute to the MAC. If Customer fails to satisfy the MAC, Customer will be billed and shall pay the shortfall as an under -utilization charge. The term commitment for the MAC shall end in the number of years specified below. The term commitment, MAC, and Interstate Switched ( Sw"), Dedicated ("Ded"), and Proprietary Calling Card ("PCC") Rates per minute for this Agreement are: ❑ High Volume Customer SBC Affiliated is purchasing is purchasing Calling Plan II Plus ("HVCP 11 Plus": SBC Long Distance Services Local Service Provider for the term of this $600 - $9,000 MAC and agrees to maintain a minimum of 2 access lines from an Agreement. $90,000 MAC to maintain a minimum of 4 access lines from an 0 ■ 0 1 Year - Interstate Rates Not Applicable Q. 2 Year - Interstate Rates Not Applicable 3 Year - Interstate Rates $6,000 MAC - Sw $.0310 / Ded $.0250 / PCC $.0410 ❑ 0 ❑ High Volume Customer SBC Affiliated is purchasing Calling Plan 11 SBC Local Service Plus ("HVCP 11 Plus': Long Distance Services Provider for the term of this $12,000 - and agrees Agreement. $90,000 MAC to maintain a minimum of 4 access lines from an ■ 1 Year - Interstate Rates Not Applicable 1 Year - Interstate Rates Not Applicable 2 Year - Interstate Rates ■ 2 Year - Interstate Rates Not Not Applicable Not Applicable ❑ 3 Year - Interstate Rates ' All other intrastate, interstate, and international usage, and other applicable Services shall be priced at the rates set forth in the HVCP II Plus (for the term commitment and MAC selected above) section of the Guidebook and tariffs. Except for International Mobile Termination Charges, Operator Toll Assistance Services Directory Assistance Services, International, third -party pass-through charges, and regulatory fees and surcharges, the rates and charges for Services provided by SBC shall not change during the initial term of this Agreement, except by mutual agreement of the parties, and are in lieu of any other discounts specified in Guidebooks or Tariffs, except applicable Guidebook Promotions or VIP discounts, where available, and are available based upon the entire combination of Services, quantities, and revenue commitments made herein. Additional recurring and non-recurring charges ("NRC") for TFS services and features may apply. All fully automated Proprietary Calling Card intrastate calls from an approved state shall be at the tariff rate for that state. Payphone Origination Charges may apply. Domestic and intemational usage rates are per minute of use ("MOO. Domestic billing increments are 18 seconds for the initial period and 1 second for additional periods. International billing increments are 30 seconds for the initial period and 6 seconds for additional periods. Customer acknowledges and agrees that if it fails to meet any of the above SBC Affiliate Local Service Provider requirements to qualify for Customer's selected High Volume Calling Plan II+ during the term hereof, Customer will be moved to a High Volume Calling Plan II with the same MAC and term commitments. 2. Termination Charges. Customer may terminate this Agreement or disconnect, in whole or in part, any Service hereunder at any time and without cause upon written notice to SBC. If this occurs during the applicable term commitment, HVCPII PLUS Voice Only 1 Rev. 09/26/03 High Volume Customer SBC Affiliated is purchasing Calling Plan 11 SBC Local Service Plus ("HVCP 11 Plus": Long Distance Services Provider for the term of this $120,000 - and agrees Agreement. $240,000 MAC to maintain a minimum of 6 access lines from an • Lj T 1 Year - Interstate Rates Not Applicable 2 Year - Interstate Rates Not Applicable ❑ 3 Year - Interstate Rates Not Applicable All other intrastate, interstate, and international usage, and other applicable Services shall be priced at the rates set forth in the HVCP II Plus (for the term commitment and MAC selected above) section of the Guidebook and tariffs. Except for International Mobile Termination Charges, Operator Toll Assistance Services Directory Assistance Services, International, third -party pass-through charges, and regulatory fees and surcharges, the rates and charges for Services provided by SBC shall not change during the initial term of this Agreement, except by mutual agreement of the parties, and are in lieu of any other discounts specified in Guidebooks or Tariffs, except applicable Guidebook Promotions or VIP discounts, where available, and are available based upon the entire combination of Services, quantities, and revenue commitments made herein. Additional recurring and non-recurring charges ("NRC") for TFS services and features may apply. All fully automated Proprietary Calling Card intrastate calls from an approved state shall be at the tariff rate for that state. Payphone Origination Charges may apply. Domestic and intemational usage rates are per minute of use ("MOO. Domestic billing increments are 18 seconds for the initial period and 1 second for additional periods. International billing increments are 30 seconds for the initial period and 6 seconds for additional periods. Customer acknowledges and agrees that if it fails to meet any of the above SBC Affiliate Local Service Provider requirements to qualify for Customer's selected High Volume Calling Plan II+ during the term hereof, Customer will be moved to a High Volume Calling Plan II with the same MAC and term commitments. 2. Termination Charges. Customer may terminate this Agreement or disconnect, in whole or in part, any Service hereunder at any time and without cause upon written notice to SBC. If this occurs during the applicable term commitment, HVCPII PLUS Voice Only 1 Rev. 09/26/03 LONG DINNCE VOICE SERVICES ONLY AGREEMEN1CP 11 PLUS SBC will compute the termination charges according to the following formula and render a bill to Customer, which Customer agrees to pay within 30 days: • 100% of any waived Non Recurring Cost, Credits, and Rebates • 50% of the remaining MAC for Long Distance Service • Termination charges assessed by the Local Access Provider. if Customer cancels, in whole or in part, any Local Access Service procured by SBC on its behalf. 3. Credit and Deposits. SBC reserves the right to require Customer to establish, re-establish, and/or maintain creditworthiness at any time and to the satisfaction of SBC. SBC reserves the right to examine the credit record and check the references of Customer at any time. If Customer's financial condition is unknown or unacceptable, SBC reserves the right to require a security deposit, which SBC may apply to overdue charges. SBC shall determine the amount of any deposit. in its sole discretion, up to three months' estimated usage. SBC shall pay interest on deposits as required under state law. SBC may review Customer's account to determine whether all amounts due have been paid within these terms and conditions. If Customer's payment history is satisfactory, SBC shall refund the deposit in full within the time prescribed under state law. 4. Automatic Dialer Devices. CUSTOMER ACKNOWLEDGES AND AGREES THAT USE OF AUTODIALERS, PREDICTIVE DIALERS OR OTHER DEVICES THAT GENERATE AUTOMATED OUTBOUND CALLS IN CONJUNCTION WITH PRODUCTS AND SERVICES PROVIDED UNDER THIS AGREEMENT IS STRICTLY PROHIBITED. SBC MAY TERMINATE THIS AGREEMENT IMMEDIATELY SHOULD CUSTOMER USE SUCH DEVICES. 5. Offer Availability. This offer is valid only if this Agreement is executed by Customer prior to December 31", 2003. If this Agreement is not executed before that date this is withdrawn. 6. Order of Precedence. In the case of a inconsistency or conflict between terms and conditions of an applicable Tariff or Guidebook, or this Agreement, the goveming order of precedence will be (1) this Agreement, (2) the applicable Tariff or Guidebook. This Agreement shall at all times be subject to such modifications as a PSC/PUC and/or the FCC may, from time to time, require under their respective jurisdictions. SO AGREED by the parties' respective authorized signatories: CITY OF FAYETTEVILLE New or upgrade to a existing SBC Long Distance Agreement 0 138 N. East Ave., Room 100 This is a new SBC Long Distance Agreement 0 This is a upgrade to a existing SBC Long Term plan Commitments, of the Voice Product Distance Agreement and the guidelines Reference and Pricing Guidebook from Section 3.9.7 Revenue and will apply to the old agreement. SO AGREED by the parties' respective authorized signatories: CITY OF FAYETTEVILLE SBC GLOBAL SERVICES, INC. ON BEHALF OF ITS AFFILIATE 113 W. Mountain 138 N. East Ave., Room 100 Fayetteville, AR. 72701 Fayetteville, AR. 01 Al Custo er 'gnature/%,/ SBC Signature Print Name j/i(�ri. C00 c l Print Name co>tt ,_.�A, d'wap itLAt Titley I// ‘J Title: 2/0 Date: //// 1183 Date: R441/0 HVCPII PLUS Voice Only 2 Rev. 09/26/03 NAME OF FILE: CROSS REFERENCE: Item # Date • Resolution No. 170-03 Document • 1 11.18.03 Res. 170-03 w/agreement 2 10.24.03 memo to mayor draft resolution copy voice services attachment copy of comparison bid responses 11.18.03 staff review form memo to mayor & city council 3 11.21.03 memo to Sharon Crosson NOTES: • • CONTRACT REVIEW MEMO TO: Mayor Dan Coody THRU: Gary Dumas, Director of Operati FROM: Sharon Crosson, Parking and Telecommunications Manager Y _ DATE• October 24, 2003 SUBJECT: Bid Award and Contract Approval with SBC for Long Distance Services //d/03 /70. Set. ./obe / ..52rwics SBC Long Distance Services Contract Page 1 of 1 RECOMMENDATION Staff recommends approving a 3 -year contract with SBC for long distance services. A 3 - year contract will not only lower our rates even further than a I -year contract, it will also guarantee our rates will not increase for the next 3 years. Our annual estimated expenditure for long distance services is $16,000. BACKGROUND On October 20, 2003, formal bids were opened for long distance services for the City of Fayetteville. There were 3 bids received by the City and SBC was the low bidder. Their rates range from $0.033 to $0.068 per minute; the current rate paid to Alltel Communications is $0.070 per minute for all calls. A 3 -year contract with SBC will provide us even lower rates ranging from $0.031 to $0.068 per minute. The City of Fayetteville previously solicited formal bids for long distance services in March of 2000. At that time, Alltel Communications was the low bidder and was awarded the contract for these services. Although staff does not solicit formal bids for long distance services every year, we do periodically get quotes from various vendors until such time that we see the rates are low enough to warrant the formal bidding process. DISCUSSION SBC is a nationwide leader in this industry. SBC Long Distance network provides survivability and redundancy in the event of any single point of failure. In the event of a network failure or major catastrophe, SBC re-routes traffic across a redundant path where backup services automatically take over until restoration is complete. BUDGET IMPACT City-wide, we have budgeted $20,000 for long distance services. Under this contract, we estimate our annual expenditures for this service to be $16,000 or less. • • RESOLUTION NO. A RESOLUTION AWARDING BID #03-59 AND APPROVING A TI -TREE -YEAR CONTRACT WITH SBC GLOBAL SERVICES, INC. IN THE AMOUNT OF SIXTEEN THOUSAND DOLLARS ($16,000.00) PER YEAR FOR LONG DISTANCE TELEPHONE SERVICES FOR THE CITY OF FAYETTEVILLE. BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF FAYETTEVILLE, ARKANSAS: Section 1. That the City Council of the City of Fayetteville, Arkansas, hereby awards Bid #03-59 and approves a three-year contract with SBC Global Services, Inc. in the amount of Sixteen Thousand Dollars (516,000.00) per year foj long distance telephone services for the City of Fayetteville. A ,copty o�h contract, marked Exhibit "N' is attached hereto, and made a part hereof. 1 PASSED and APPROVED this 18th day of November; 2003' APPROVED: i � B 1 SONDRA'S'MITBI!City Clerk 1 DAN COIODY, Mayor • LONG Dis NCE VOICE SERVICES ONLY AGREEMEN1CP II PLUS Domestic Voice Services Attachment HVCPII PLUS The following rates shall apply for intrastate interlata and intralata DDD and TFS calls: Term California 1 Year Not Not Applicable 2 Year 2 Year 2 Yoar Not Applicable 3 Year Not Applicable Not Applicable MAC - Sw $0.068 / Ded $0.058 Term Texas Oklahoma and Kansas 1 Year Not Applicable 2 Year 2 Year 2 Year Not Applicable 3 Year Not Applicable $6,000 Tenn Arkansas 1 Year Not Applicable 2 Year 2 Year 3 Year Not Applicable Not Applicable 3 Year $6,000 MAC - Sw $0.068 / Ded $0.058 Term Missouri 1 Year Not Applicable 2 Year Not Applicable 3 Year Not Applicable Term Nevada 1 Year Not Applicable 2 Year 2 Year Not Applicable 3 Year Not Applicable Not Applicable Term Michigan 1 Year Not Applicable 2 Year Not Applicable 3 Year Not Applicable The MAC and term commitment selected above must match those selected in Section 1. Otherwise, the rates selected above shall be void and the applicable rates shall be those listed in the applicable state tariffs. HVCPII PLUS Voice Only 3 Rev. 09/26/03 Prepared 10/20/2003 • • COMPARISON OF BID RESPONSES BID NO. 03-59 FOR LONG DISTANCE SERVICES SBC MCI Affin 1 On what increments of time do you base your charges tor calls? * 1 sec 6 sec 6 sec 2 Do you have a minimum in bilking seconds/minutes? Specify. 18 sec 18 sec 18 sec 3 Specify method of call rounding rounded by half- minute nearest 1/10 min nearest 1/10 min 4 to you require the customer to fee? pay an initial enrollment no no no 5 Do your require commitment? a minimum monthly or annual revenue Specify. $6000 yr. 0 0 6 What is the term length of this Agreement? 1 year 3 years 0 7 Do you absorb any ot the charges from the local telephone company for changing vendors? Specify. * yes 100% NO yes 100% 8 Do you charge? provide 24-hour customer assistance? Is there a yes n/c yes n/c yes g Do you charge for calls which result in a busy or no answer? no charge no charge no charge 10 How do you handle credits for wrong numbers dialed? no credit yes credit yes credit 11 Is there a minimum charge each month for your service? Specify amount. no no no 12 Is there a monthly service charge for your service? Specify. * no YES no 13 How many months can you guarantee the without a rate increase? proposed rates 1 year 3 years no increase 14 In what form will we be notified of any rate changes? no change n/a n/a 15 How soon in advance will we be notified ot a rate change before the change actually goes into effect? n/a n/a n/a 16 Is any equipment required installed on our premises? to be leased, purchased, or no no no 17 Is your company a primary provider?* yes yes no 18 Is your company a reseller? * no no yes 19 Where is your closest switch located?* Fayettev. Fayettev. n/a 20 Do you Continental provide dial access to every telephone in the yes yes yes U.S.? 21 In the event ot a network failure, how do you re-route calls? Do you provide redundant path? yes/redun. yes yes 22 Do you provide itemized billings? yes yes yes 23 Do you otter an itemized billing account number? tor multi -locations under one yes yes yes P4 Do you caller accounting provide management reports codes? that detail calls by yes yes yes 25 Do you provide management reports that detail calls by station (phone number) where call originated? yes yes yes 26 Does your billing provide invoice hierarchy capabilities? yes yes yes P7 Is there an additional charge for detailed management reports? Specify amount. no charge no charge no charge 28 Do you provide detailed billings on CD-ROM? no CD yes no CD 29 Is there a charge for billings provided on CD-ROM? Specify amount. * no $75/ month no 30 Do you access? provide detailed bilking information through web What is the charge? yes n/c yes yes n/c 31 Can you through the provide long distance service tor calls made Plexar Custom System? yes yes yes 32 Do you provide 4-digit access codes for call accounting purposes through the Plexar Custom System? yes yes yes 33 How do you assign 4-digit access codes to individual users? * activated/ deactivat codes upon request witrImo block of 100 nos. you assign code we can change 34 Can you restrict certain lines from long distance calling without going through SBC? yes, put PIC freeze on line yes, through range privileges yes we remove PIC on line 35 Do you provide calking cards which can be used tor accessing long distance services? yes yes yes 36 It you do dialed to provide calking complete a call? cards how many digits must be 35 digits 14 digits 14 digits 37 Is there a charge for calling cards? Specify amount. no no no 38 Do you charge an access fee for calls made on calking cards? Specify amount. * no YES no 39 Do you provide toll free numbers? Specify charge for incoming calls. yes same yes same yes same rate as outgoing rate as outgoing rate as outgoing 40 Do you charge a monthly fee for toll free numbers? Specify the charge(s). * yes 55 00 yes, $25.00 moltoll# no charge per mo/toll# 41 Do you charge National Access Fees? Specify amount. * no 5.026 line/mo per no 42 A sample (is it?). of your current bilking statement must be included yes yes NO 43 A detailed descnptton of software included (is it?). NO yes yes capabilities must be 44 A list of current references must be included (is it?). yes yes NO • • 45 Pricing»» Per Min. Per Min. Per Min. Direct Dialed Calls: Intralata * 0.068/.02 .1559/.05 .089/.03 Intrastate/Interlata * 0.068/.02 .1559/.05 .089/.03 Interstate 1-100 Miles * 0.033/.01 .0835/.03 .045/.02 Interstate 101+ Miles * 0.033/.01 .0835/03 .045/.02 International varies varies varies Directory Assistance 2.49/1.25 0.5 0.89 Misc. Access Fees n/a n/a Calling Card Access: Local Toll * 0.068/.02 0.25 .099/.05 Intrastate/lnterlata * 0.068/.02 0.25.099/.05 Interstate 1-100 Miles * 0.043/.01 0.25 .099/.05 Interstate 101+ Miles * 0.043/.01 0.25 .099/.05 International varies 0.75 varies Directory Assistance 2.49/1.25 0.75 0.89 Misc. Access Fees n/a Fee Structure Access Line Fee 0 Toll Free * $5.00/TF# $25/mo/In 0 Account Codes 0 0 0 On -Line Billing * 0 $25/mo 0 Report Fee * 0 $75/mo 0 Hardcopy Billing * 0 $25/mo 0 Universal Service Fund 9.50% 9.20% 9.50% National Access Fee * 0 .026/line 10.90% Other c AGENDA REQUEST CONTRACT REVIEW GRANT REVIEW For the Fayetteville STOP REVIEW FORM - FINANCIAL OBLIGA ON City Council Meeting of: / Zoo 3. n/a FROM: Sharon Crosson Name Utilities Management Division Operations Department Bid award and contract approval with SBC for long distance services for the City of Fayetteville. COST TO CITY: $16,000 year Cost of this request 1010-1380-5310-01 Account Number Project Number 20,000.00 Category/Project Budget 9,896.00 Funds Used to Date 10,104.00 Remaining Balance Services and Charges Program Category / Project Name Telephone Expense Program / Project Category Name General Fund Name BUDGET REVIEW: Budget X Budgeted Item ,,e) Date v3 Budget Adjustment Attached CONTR)ICT/GRANT/LEASE REVIEW: Cada_ jo/Arit3 Accounting Manager W Citydo Date Z7 0 Date Internal AJbitor Purchasing Manager Slain Date !v /a f5/03 Date STS `F�R�ECQ*1EN ATION: 1 Ke t.AYI DS,Strk\ Department 0 rector 4,444 Finance d Internal Services Dir. Chief nistrat e Officer r Mayor /0_27.03 Date Date 14%3 Date Received in Mayor's Office Cross Reference: Previous Ord/ResA: Orig. Contract Date: Orig. Contract Number: New Item: /)7.7Vo3 Daterd Yes No fr • • E. 00-03 FA YETTE VILLE THE CITY OF FAYETTEI'/LLE, ARKANSAS DEPARI MEN rAI.. CORRESPONDENCE To: Mayor and City Council From: Gary Dumas Date: November 13, 2003 Subject: Council Item A.7, SBC Long Distance Bid Award The City Council had questions concerning the prior costs for landline long distance service for prior years and the costs per minute for this service. The last two years actual costs have been between $14,000 and $16,000 per year. The estimated costs for 2004 are not more than $16,000. All costs, prior year and future years, are based on a cost per minute of usage. Our current Alltel rate is 7 cents per minute. The proposed SBC rate ranges from 3.1 cents to 6.8 cents per minute, depending upon the call type. With the reduced per minute cost in the SBC contract, our annual costs should be reduced. • FAYETTEALE INI CITY OF FAYITIEVIIIE. ARKANSAS DEPARTMENTAL CORRESPONDENCE • To: Sharon Crosson Parking & Telecommunications From: Clarice Buffalohead-Pearman City Clerk Division Date: November 21, 2003 Re: Res. 170-03 Attached please find an executed copy of the above referenced resolution passed by City Council, November 18, 2003 awarding Bid No. 03-59 to SBC Global Services, Inc. Also attached is a copy of the sign agreement for long distance services. The original resolution and agreement will be recorded in the city clerk's office and microfilmed. If anything else is needed please let the city clerk's office know. /cbp Nancy Smith, Internal Auditor