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HomeMy WebLinkAbout126-02 RESOLUTION• RESOLUTION NO. 126-02 A RESOLUTION AUTHORIZING THE FAYETTEVILLE MUNICIPAL AIRPORT TO ADD THE POSITION OF FLIGHT LINE SERVICE OPERATIONS SUPERVISOR; AND APPROVING A BUDGET ADJUSTMENT IN THE AMOUNT OF NINE THOUSAND SIX HUNDRED FIFTY-SIX DOLLARS ($9,656.00). BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF FAYETTEVILLE, ARKANSAS: Section 1. That the City Council of the City of Fayetteville, Arkansas, hereby authorizes the Fayetteville Municipal Airport to add the position of Flight Line Service Operations Supervisor. Section 2. That the City Council of the City of Fayetteville, Arkansas, hereby approves a Budget Adjustment in the amount of Nine Thousand Six Hundred Fifty -Six Dollars ($9,656.00). PASSED and APPROVED this 20th day of August, 2002 • 4: 1. tierrr'M,,. • By: 1 • ODRUFF, ' Clerk APPROVED: By j. • / 2 3 Y • NAME OF FILE: CROSS REFERENCE: Resolution No. 126-02 • 08/20/02 Resolution No. 126-02 09/01/02 Copy of the Budget Adjustment Form Copy of the Employee Requisition for the Flight Line Service Operations Supervisor 08/01/02 Memo to Mayor Coody and City Council Members thru Staff Review Committee, from Ray M. Boudreaux, Director, Aviation & Economic Development 08/20/02 Staff Review Form 08/21/02 Memo to Ray M. Boudreaux, Airport/Aviation & Economic Development, from Heather Woodruff, City Clerk NOTES: LI • • City of Fayetteville, Arkansas Budget Adjustment Form Res. 126-02 Budget Year 2002 Department Division: Program: Aviation & Economic Development Airport Airport FBO Date Requested 09/01/2002 Adjustment # copy J Project or Item Requested: $7,656 is requested in the Airport FBO salary expense accounts. Project or Item Deleted: $7,656 in Use of Fund Balance. Justification of this Increase: Provides for salary costs of the new Line Service Operations Supervisor position. Justification of this Decrease: Sufficient funding remains to comply with City policy. Increase Expen e (Decrease Revenue) Account Name Amount Account Number Project Number Salaries & Wages 9,656 5550 3955 5100 00 Account Name Decrease Expense (Increase Revenue) Amount Account Number Project Number Use of Fund Balance 9,656 5550 0955 4999 99 Appmval Signatures Date Mayor / W Budget Office Use Only Type: A B C ) E Date of Approval Posted to General Ledger Posted to Project Accounting Entered in Category Log Blue Copy: Budget & Research / Yellow Copy: Requester • n CO r • • N N EMPLOYEE REQUISITION CITY OF FAYETTEVILLE DEPARTMENT Aviation & Economic Development DIVISION Airport POSITION DATA (COMPLETE ALL ITEMS IN THIS SECTION) JOB TITLE Flight Line Service Operations Supervisor COPY JOB GRADE X FULL TIME f (TEMPORARY __)PART TIME 'PRE-EMPLOYMENT DRUG SCREENING DOT X SAFETY SENSITIVE EXEMPT DATE EMPLOYEE NEEDED 711/2002 CDL REQUIRED YES n GL FUND & PROGRAM/SPLIT OUT 5550.3955 0 BUDGET STATUS NO X 1.1 (EXISTING BUDGETED POSITION NAME OF FORMER EMPLOYEE LAST DAY IN POSITION 2. X NEW POSITION (REQUIRES PERSONNEL DIV. APPROVED JOB DESCRIPTION & VALUATION) POSITION AUTHORIZED BY: CURRENT ANNUAL BUDGET IN -YEAR BUDGET ADJUSTMENT X $ NOTES/COMMENTS See attached position description IP APPROVAL SIGNATURES (ALL SIGNATURES ARE REQUIRED TO OPEN A a/11 DATE DEQ DIVISION HEAD PERSONNEL DIVISION DATE DATE AD MNCI SVCS.. DI DATE DATE 24,252. THIS EMPLOYEE REQUISITION FORM MUST BE PROPERLY COMPLETED WILL ALL APPR PRIOR TO THE PERSONNEL DIVISION INITIATING ACTION TO FILL JOB OPENING. DATE SIGNATURES } • SECTION 1 HEADING Job Title: Flight Line Service Operations Supervisor Job Code: Job Holder: New Hire Department: Aviation & Eco Dev. Supervisor: Ray M. Boudreaux Payroll Section: Title: Director Approvals: Date: SECTION 2 BASIC FUNCTION (Brief description) This is a salaried position which will be responsible to manage the day to day activities of the Fayetteville Municipal Airport flight line operation. The position will supervise two Line Service employees. Duties include: aircraft parking and fueling; airfield inspection & maintenance; handling pilot customer service requests; T -hangar leases; employee schedule; fuel quality testing/records; fuel & supplies inventory; fuel farm maintenance; refueler truck maintenance; financial records and reports; promotional activities; staff training in fuel handling safety, airfield communication, spill protection/cleanup; office and terminal building housekeeping; and other associated activities. SECTION 3 MAJOR DUTIES & TASKS % of Time 1. Employee supervision and scheduling 15 % 2. Aircraft parking, towmg, and fueling 30 % 3. Airfield inspection & maintenance 1 % 4. Customer service requests 10 % 5. T -Hangar lease management 5 % 6. Monthly base customer fuel billing 5 % 7. Monthly inventory 5 8. Fuel quality testing & recordkeeping 5 % 9. Fuel farm & truck maintenance 2 % 10. Finance — budget, recordkeeping, & reports 10 % 11. Staff training 5 % 12. Promotional activities 2 % 13. Housekeeping other associated activities 5 % TOTAL 100 % SECTION 4 EQUIPMENT OPERATED & SKILL LEVEL REQUIRED List of equipment / skill level required 1. Computer w/ word processor & spreadsheet software: must be proficient in basic software skills. 2. Point of Sale (POS) credit card machine: Process fuel sales and program POS equipment. 3. Telephone: Professional customer service presentation. 4. Radios: Airport staff and VHF air -radio communications. Must know air/ground radio protocol and understand and follow air traffic controller instructions. 5. Refueler vehicles — 1000 gal Avgas truck, 3000 gal Jet fuel truck: must be able to drive trucks, safely operate fueling equipment, replace fuel filters, schedule truck maintenance. 6. Fuel Farm: Understand the basic operation of the fuel farm tanks and equipment. Detect equipment malfunction, change filters, schedule service when needed. 7. Aircraft Tug: Correctly and safely use an aircraft towing vehicle and towbar to hook- up to aircraft and 'carefully tow aircraft on the airfield as necessary. 8. De-icer equipment: Move and operate the equipment for the purpose of de-icing aircraft prior to flight. 9. . Ground Power equipment: Correctly follow procedure to connect to aircraft and disconnect after engines are started, correctly interpret pilot hand -signaled instruction. 10. Mack dump truck: Drive large truck and correctly and safely operate icemelt spreader and snow plow. SECTION 5 SPECIAL LICENSES OR CERTIFICATIONS REQUIRED Ability to achieve FAA -approved Line Service Supervisor certification after attendmg and completing a sanctioned training and testing program. SECTION 6 WORKING CONDITIONS Physical Effort: Good physical condition sufficient to perform strenuous tasks associated with aircraft service requirements. Climb ladders, able to lift 501bs. Adverse Conditions: Will often work outdoors m all weather conditions. Occasionally will respond to pilot requests for service after hours on call. May sometimes require accurate and proficient performance under stressful demanding conditions, during busy periods of aircraft activity. Hazards: Chemical hazards related to fuel products. Safety hazards related to equipment/machinery used. Safety hazards related to working near and around running and moving aircraft. SECTION 7 NATURE AND SCOPE Major Challenges: The major challenge of the position involves providmg airport logistical support services to pilots and their passengers. Services provided include: aircraft fueling, flight catering, ramp management, ground power for aircraft, car & hotel reservations, aircraft towing, tie down, overnight hangar, long term hangar leasing, and other services on request. Providing these services requires coordination of personnel, equipment, and supplies, within the context of a smooth and seamless professional presentation to the public. The aviation business requires the utmost concern to issues affecting flight safety, and the responsibility for quality safe fuel lies with this position. Serving pilot's and their passengers' needs is a demanding proposition. The services the airport provides to the flying public function to create a pleasant experience for pilot & passenger at the "front door" of the City of Fayetteville. Problem solving is the ongoing occupation of the Line Operations Supervisor. This key position will rely on the airport administration staff, maintenance staff, FAA control tower personnel, and supportive divisions of City administration; and coordinate outside vendors, suppliers, and others; with the goal to provide the flying public the highest quality aviation experience. The Line Operations Supervisor knows that problems are solved when customers make complimentary or positive comments about Fayetteville Municipal Airport. Workflow: The position combines administrative and supervisory tasks, and routine work shift responsibilities. The Line Operations Supervisor works mainly on his own initiative however is assigned special projects from time to time. Such projects are assigned by lusher immediate supervisor. The Line Operations Supervisor guides the Line Service Technicians in their daily work. He/she provides the Technicians with technical and safety related training, spill response procedure, and directs an ongoingprogram of review. The position is responsible to author/edit/update a Standard Operating Procedures manual for the Line Service operation to be used for training and reference by the Line Service personnel. The position assists the airport's Fmancial Coordinator to collect relevant financial and statistical information for reporting and budgeting purposes, and directs his/her employees to that effort. Decision Making Authority: The Line Operations Supervisor is subject to local, state and federal regulations applicable to the storage, usage, or spillage of aircraft fuel, a hazardous material. He/she is also subject to FAA -specific Hiles which regulate vehicle movement and communications on the airfield. This position is responsible to assure compliance with these regulations by Line Service staff, by observing the employee performance, review and reinforcement through an ongoing training program. Contacts: The most important contacts required in this position are customers, i.e. pilots and their passengers, and airport hangar tenants. Secondly, the Lme Operations Supervisor works closely with the airport administration to design and execute the strategies necessary to achieve the short and long term objectives of the program. He/she must also coordinate with outside a a vendors and suppliers for delivery of matenals necessary for the operation. In addition, the Line Operations Supervisor communicates with other business concerns on the airfield, and makes presentations to the Airport Advisory Board in regard to the Line Service Operation program. SECTION 8 ADDITIONAL REMARKS None. FAYETTE SWLE THE CITY OF FAYETTEVILLE, ARKANSAS DAN COODY, MAYOR TO: THRU: FROM: DATE. SUBJECT: MEMORANDUM Dan Coody, Mayor City Council Members Staff Review Commi Ray M. Boudreaux, August 1, 2002 Flight Line Operations Supervisor n and Economic Development Background: August 1, 2002 is the first year anniversary of the City of Fayetteville taking over the fuel sales operation at the Fayetteville Municipal Airport. Fayetteville Air Service closed in July of 2001 and all of their personnel left with them. The personnel remaining on the Airport staff took over the fuel sales with their maintenance staff and hired two people to be dedicated to the flight line operation. We have remained at 2 flight line persons. The purpose of this item is to request the City Council to authorize a new position to the airport staff. The new position will be the Flight Line Operations Supervisor and will be responsible for running the Fixed Base Operation. Discussion: Currently the FBO is operated 7 days a week, 6 until 9 weekdays and 6 until 6 on the weekends. This schedule requires one of the maintenance staff to work two days a week and 1 hour every other week day in operations. This accounts for 19 hours every week of the 99 hours weekly that we are open. For the first time since opening the FBO, one of the staff is on vacation this week. The maintenance staff is taking up the slack but significant maintenance requirements are not getting done. Our overtime is averaging 45 hours each month. The overtime is used for call backs to take care of aircraft landing or departing at times other than normal hours, to cover for those out sick or on vacation, and for special scheduled times of increased activity. At time and one half this equals 67.5 hours a month. Over a month it costs the operation 143.5 hours out of 160 hours if one person was doing the Job. Since this includes call backs, it is not as bad as it appears but last month we recorded only three (3) call backs which represents 9 total hours. A call back is two hours overtime. This new position will be responsible for data entry into the City of Fayetteville's accounting system and other administrative tasks. Currently James estimates that he spends 4 hours a week doing data entry that the new person will do. At the end of the month, he estimates that he does Aviation and Economic Development Department Fayetteville Municipal Airport, Drake Field 4500 South School Avenue, Suite F Fayetteville, Arkansas 72701 Ray M. Boudreaux, Director • 10 hours of work associated with reconciling the sales and inventory and recording the billing information for the based aircraft. Louise spends 8 hours per month issuing the billing statements. All together, that's 34 hours a month that will be assigned to the new Line service supervisor. James will continue oversight but will be freed from many hours of data entry tasks, allowing his greater attention to other airport financial and grant administration responsibilities. We currently have only one person on duty at a time. When a bulk fuel delivery arrives, the line is uncovered. We meet the driver and stay with the truck during each delivery. This week we received two fuel loads James fueled aircraft on the ramp and across the field while the tanker was being unloaded by the line tech. Yesterday, James was on the line fueling while the Line Service Tech was on the east side taking care of our tenants. Grant management, FAA reporting, State reporting, and reports to the City require significant time and study and of late have been late due to the necessity of the day to day workload. James has done an exceptional job with the FBO and getting us started but it is now time to flesh out our customer service arm. We rely on our staff to be our first impression and to be responsive to our customers. We need a supervisor that can do the administration, work the line, and more closely supervise the other workers to insure compliance with directives. He will perform, and instruct his subordinates, in the recordkeeping and data entry into the accounting system, and to create schedules. The plan is to have some overlap Monday through Friday so that deliveries can be arranged during the overlap. The new supervisor will cover for vacations. We will only use overtime staff for special occasions like the football weekends and necessarily, call backs. Purpose: To authorize a Flight Line Operations Supervisor position at the Airport. Budget Considerations: Funds are available in the airport fund. Requested Action: City Council approval to add the new position and approval to advertise to fill the position. Attachments: Staff Review Form Position Description Aviation and Economic Development Department Fayetteville Municipal Airport, Drake Field 4500 South School Avenue, Suite F Fayetteville, Arkansas 72701 Ray M. Boudreaux, Director STAFF REVIEW FORM X AGENDA REQUEST CONTRACT REVIEW _ GRANT REVIEW For the Fayetteville City Council meeting of August 20 2002 FROM: Ray M. Boudreaux Economic Development Name Division Aviation & Economic Development Department ACTION REQUIRED: Approval by the City Council to add a new position to the airport staff of Flight Line Operations Supervisor. COST TO CITY: 49C.SC Cost of this Request 56-510.37S-51-: Account Number Project umber � gS)13(9 Category/Project Budget 91) SIS Funds used to date 3ti9i-I Remianing Balance Ca1gory/Proje t Nalne A Proyg�ram,, Name Fund ��VJ1 Budget Manager Date Budgeted Item Budget Adjustment Attached Administrative Services Dir. Date . CO RACT/G T/LEASE REVIEW: cc°Onn k 8y5/ez 7 City Atjg Purchasing Officer Internal Audi $rnAIL g/51o2-. Date GRANTING AGENCY ate ADA Coordinator Date Date Grants Coordinator Date STAFF RECOMMENDATION: Approve the new position and hiring of the Flight Line Operations Supervisor. l:ous9,6d- Weiw Cross Reference New Item: Yes X Prev. Ord/Res#: Orig Cont. Date: Orig Cont #: No F1 rl MI MI STAFF REVIEW FORM Page 2 Meeting Date: August 2, 2002 Comments: Approve adding a new position to the airport staff, Flight Line Operations Supervisor. Budget Manager Accounting Manager City Attomey Purchasing Officer Internal Auditor ADA Coordinator Grants Coordinator Reference Comments: Reference Comments: Reference Comments: Reference Comments: Reference Comments Reference Comments: Reference Comments: FAYETTEVIeI.E THE CITY OP FAYETTEVILLK ARKANSAS DEPARTMENTAL CORRESPONDENCE • To: Ray M. Boudreaux, Airport/Aviation & Economic Development From: Heather Woodruff, City Clerk Date: August 21, 2002 Please find attached a copy of Resolution No.126-02 authorizing the Fayetteville Municipal Airport to add the position of Flight Line Service Operations Supervisor. The original will be microfilmed and filed with the City Clerk I am forwarding your Budget Adjustment Form to the Budget and Research Division. 1 am forwarding the original Employee Requisition to Michele Bechhold, Human Resources Division. cc: Nancy Smith, Internal Audit Stephen Davis, Budget & Research Michele Bechhold, Human Resources 010 03 Update Document Reference RES Date 8202002 • city o Fayetteville ex Maintenance Item Action Ref. Taken Brief Description 126 • 8/26/2002 9:39:30 FLIGHT LINE SER. OPERATIN SUPERVISR Enter Keywords • RES 126-02 FAYETTEVILLE MUNICIPAL AIRPORT - POSITION FLIGHT LINE SERVICE OPERATIONS SUPERVISOR $9,656 00 File Reference # • MICROFILM Security Class Expiration Date Date for Cont/Referred: Name Referred to • • Cmdl-Return Cmd8-Retention CmdS-Abstract Yes No Retention Type: _ **** Active **** Cmd4-Delete Cmd3-End Press 'ENTER' to Continue (c) 1986-1992 Munimetrix Systems Corp.