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HomeMy WebLinkAbout168-01 RESOLUTION( RESOLUTION NO. 168-01 A RESOLUTION APPROVING THE RENEWAL OF THE BLUE CROSS/BLUE SHIELD GROUP MEDICAL PLAN CONTRACT FOR POLICY YEAR 2002. BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF FAYETTEVILLE, ARKANSAS: Section 1. That the City Council hereby approves the renewal of the Blue Cross/Blue Shield Group Medical Plan Contract for policy year 2002, with a deductible of $500.00 and all other proposed changes. A copy of the contract is attached hereto marked Exhibit "A" and made a part hereof. Section 2. That the City Council authorizes the Mayor or his duly authorized representative to sign said contract with Blue Cross/Blue Shield of Arkansas. PASSED AND APPROVED this 4th day of December, 2001. y:� ATHER WOODRUFI{ City Clerk APPROVED: By: _ 'tilt • DAN COODY, Mayo, • NAME OF FILE: CROSS REFERENCE: Resolution No. 168-01 • 12/04/01 Resolution No. 168-01 Renewal of the Blue Cross/Blue Shield Group Medical Plan Contract for Policy Year 2002 Amendment No. 1083 (Amendment to the Arkansas Blue Cross/Blue Shield Comprehensive Major Medical Group Benefit Certificates) 12/04/01 Staff Review Form 12/06/01 Memo to Don Bailey, Personnel Division, from Heather Woodruff, City Clerk NOTES: Arkanst BlueCross BlueShield An IMpwq.n, LC."s.. al N. Okra Goss and Blue Sisal Auoaation SRGE GROUP EMPLOYER APPLICATION APPLICATION by: City of Fayetteville (hereinafter called "Policyholder") for a Group Policy covering the employees of the Policyholder The Policyholder intends hereby to establish and maintain Policyholder's employees and eligible dependents, to contribute and an the eligible dependents of such employees. employee benefit plan (the "Plan") for the to the cost of the Plan, and to actively promote the Plan to the Polio holder's em do ees. SECTION 1. GROUP INFORMATION Legal Name of Business: City of Fayetteville D/B/A: Street Address:113 West Mountain Street Mailing Address: (if different from Street): City, State, Zip: Fayetteville, AR 72701-6069 I County:Washington Telephone #:501-575-8279 Fax #:501-718-7698 Group Administrator Beff Ray Exec. Contact: Don Bailey E -Mail Address :•brav( ci.favetteville.ar.us Fed. Tax I.D. #: 7/- 60/844Z Exact Nature of Business: Municipality How long have you been in business? Business Type: • Sole Proprietorship • Legal Partnership • Corporation X Government Entity Do you have more than one location? • Yes g No (If yes, please list the addresses of all other locations) Have you ever filed for bankruptcy, or has your firm ever been placed in receivership? (If yes, please give details and dates.) • Yes de No SECTION 2. PRESENT CARRIER INFORMATION nsas Blue Cross and Blue Shield's group plan intended to replace any existing cov e?No What is the na our present insurance carrier? How long has your coverage . : - orce7 Has your company ever had BI - - . : ue : . erage in the past? • Yes • No If yes, please a' • - -s of coverage and business name at time of cov- . . Do you carry Workers' Compensation coverage on your employees? • Yes • No If yes, please give name of carrier SECTION 3. PROXY The Shield appointment Th be ABCBS If the next than in writing Policyholder Policyholder hereby ("ABCBS"), as shall include s proxy gives the Board, voted upon at any located at 601 third Monday of day after, which ten (10) or more effect during the Policyholder's by advising ABCBS, may also appoints the Board of Directors ("Board") its proxy to act on its behalf at all such persons as the Board may designate or its designee, full power to vote for meeting. The annual meeting of Members S. Gaines Street, Little Rock, Arkansas, March is a legal holiday, then the meeting is not a legal holiday. A special meeting than sixty (60) days prior to such meeting. membership in ABCBS. The attention Legal Division, of such at revoke its proxy by attending and voting meetings on will may least in of Arkansas Blue Cross and Blue of members of ABCBS. This by resolution to act on its behalf. the Policyholder on all matters that may is held each year at the home office of the third Monday of March, at 1:00 p.m. be at the same time and place on the be called upon notice mailed not less This proxy, unless revoked, shall remain Policyholder may revoke this proxy in five (5) days prior any meeting. The person at any Members' meeting. 10-101LG R11 /01 Ret Cro Gro SECTION 4. POLICYHOLDE..'AS PLAN ADMINISTRATOR The Policyholder, as Plan Administrator, assumes responsibility for the accuracy of information presented to Arkansas Blue Cross and Blue Shield ("ABCBS"), including all information on the employment status and eligibility of individuals to be covered under the Plan, as well as medical information provided with respect to each such individual. The Policyholder agrees that if misrepresentations are made in any of the information provided for rating or in this Group Application or any of the materials submitted with it, including, but not limited to, individual applications and medical information, then ABCBS may cancel or rescind this Group Policy. The Policyholder further agrees that if misrepresentations or false or misleading information is presented in filing of any claims hereunder ("improper claims"), ABCBS may cancel or rescind the coverage of any individual involved In presenting such a claim. Further, ABCBS may cancel or rescind the entire Group Policy if the Policyholder or any representative of the Policyholder knew or should have known of the improper claims, or if the Policyholder's action or inaction contributed to presentation of improper claims. SECTION 5. ACKNOWLEDGEMENT OF COBRA OBLIGATIONS This document is executed on the date signed by the Policyholder, a Group Employer that is entering into a Group Insurance Contract ("Group Contract") with Arkansas Blue Cross and Blue Shield, A Mutual Insurance Company, ("ABCBS") to acknowledge the following: 1. The Policyholder is subject to the provisions of the Consolidated Omnibus Budget Reconciliation Act of 1985, commonly know as COBRA. 2. The Policyholder understands that ABCBS will provide benefits set forth in the Group Contract to. any of the Policyholder's employees or their eligible dependents who qualify and elect to accept continuation of coverage under COBRA, but not for any period in excess of the period required by COBRA. 3. Although ABCBS has introduced the Policyholder to a COBRA administrator, Ceridian, the Policyholder desires to perform its own administrative duties to comply with COBRA. The Policyholder will not depend in any respect on ABCBS in administering COBRA. 4. The Policyholder understands and agrees that ABCBS is only obligated to comply with properly documented request for continuation coverage under COBRA, which requests are to be supplied in a timely manner by the Policyholder. Proper documentation includes proof that the Policyholder timely offered COBRA to the eligible employee, proof that the employee timely accepted COBRA pursuant to federal regulations and proof of COBRA beneficiary's payment of premium in full and on a timely basis. 5. The Policyholder agrees to notify ABCBS at least 180 days in advance of the exhaustion of any employee's or eligible dependent's COBRA benefits 6. The Policyholder agrees to indemnify ABCBS for any damage, claim or loss ABCBS may suffer by any action, litigation, suit, or claim brought by any individual arising out of the Policyholder's failure to perform duties under COBRA. a. Is your group required to comply with COBRA law in the current calendar year? ft Yes 0 No b. If "Yes," would you like to utilize the services of Ceridian? }I Yes 0 No c. If you answered "No" for (b.), who will handle COBRA administration for you? 10-101LG R11/01 a r ECTION • . C ENEFIT EL�..TION • COMPREHENSIVE IANSOMMEDICGi4OGMM) (cheek selected Beta, x :t? d' °' ". , Lifetime Maximum: 0 $1 000,000 • $2,000,000 Deductible • $200 • $250 • $300 • $500 • $750 • $1,000 • Other: Co -Insurance • 90% • 80% • 70% • 60% • 50% • Other: Calendar Year Co -Insurance Max: • $2,500 • $5,000 0 $10,000 0 Other: Family Deductible(Max#/family) 0 2X • 3X Basis: • Accumulated • Fulfillment Family Calendar Year Co -Insurance Max (Max #/family) • 2X • 3X Basis: 0 Accumulated • Fulfillment CMM Elected Optional Benefits: ❑ Air Ambulance Benefit Rider • $1,000 • $2,000 0 $3,000 0 $4,000 0 $5,000 • Supplemental Accident Benefit Rider % PREFERRED!PROVIDER:ORGANIZATION (PPO) (check selected Benefds)•“,„ ',A.' `` Lifetime Maximum: • $1,000,000 g $2,000,000 Deductible • $200 • $250 • $300 X $500 • $750 • $1,000 • Other: Co -Insurance • 90%/70% $ 80%160% • 70%/50% • Other: In -Network Calendar Year Co -Insurance Max • $2,500 X $5,000 • $10,000 • Other: Out -of -Network Calendar Year Co -Insurance Max j(j None • 2X • 4X • Other: Family Deductible Max (Max#/family) 2X 0 3X Basis: XAccumulated • Fulfillment Family Calendar Year Co -Insurance Max (Max #/family) 2X • 3X Basis: • Accumulated X Fulfillment PPO Elected Optional Benefits: ❑ Air Ambulance Benefit Rider • $1,000 0 $2,000 0 $3,000 0 $4,000 • $5,000 • PCP Benefit Rider Office Visit Encounter Fee • $10 • $20 0 $30 • Other — X Supplemental Accident Benefit Rider &Lrtt c uhe-imi-t C6W6Trcf k4.J4s X Wellness Benefit Rider .'7PO • Prescription.Drug,Riders;(CheckSelected Benefit) • 2 Tier Copay Plan • $3/$10 • $7/$15 • $10/$20 • Other: X 3 Tier Copay Plan • $7/$15/$25 • %10/$30/$50 • $7/$25/$50 • Other: $10/$20/$30 ❑ Coin. + 3 Tier Copay Plan • 20%+$10/$20/$30 • 20%+$10/$30/$50 • Other: • Deductible + Coin. Plan Ded.: • Coin. PPO: Coin. CMM: $25 0 $50 (Medical - 90/70 (Medical Coinsurance • $75 or 80/60) • $100 %) ■ • • Other 20% (Medical - 70/50) • 30% Dental -, Plan: SECTION 7. ARKANSAS MANDATED OFFER BENEFIT RIDERS K:S ? 11:You Mus°"T Elect Or Reje"ct'Each1R der Type of Benefit Rider Employee Employee/ Spouse Employee/ Child(ren) Family 44-'.....C. Elect Reject Licensed Professional Counselors: $3.05 $5.93 $4.89 $9.28 • X Mammography: $2.23 $4.46 $3.35 $4.46 in X Psychiatric Conditions: $12.21 $23.72 $19.56 $37.12 • )it( Psychological Examiners: $3.05 $5.93 $4.89 $9.28 • 12( Speech & Hearing: $1.75 $4.56 $3.50 $5.35 0 Substance Abuse: $1.82 $3.38 $2.42 $5.05 ■ TMJ' $5.74 $11.48 $14.96 $23.20 0 X 10-101LG R11/01 enefit Rtder means covered benefits provided to Covered Persons will not include temporomandibular joint disorders (TMJ) or craniomandibular disorders. a SECTION 8. EMPLOYEE INh..RMATION -Time =active employee with a minimum of 30 tits/week & 48 weeks/year ENROLLING WAIVING TOTAL Full 1. Full -Time Employees who have satisfied their Waiting Period requirement prior to eff. date: 562 / S (EST) (77 2. New Full -Time Employees who will satisfy Waiting Period within 3 months after the eff. date: 30 9.. (Esr) 30 3. COBRA Continuees /.0 /0 4. Total of lines 1, 2 & 3 (Enrolling & Waiving) 5. New Full -Time Empbyees who will NOT satisfy the Waiting Period within 3 months after the eff. date: 0 6. Part Time / Seasonal / Temporary Employees /S- 7. Total # of Employees (add 4, 5, 6) 632 SECTION 9. EMPLOYER CONTRIBUTION Employer Contribution: Employee: /00 % Dependent: 90 % HEALTH: DENTAL: N SECTION 10. Waiting Period: Requested effective (Please A Employer WAITING Contribution: PERIOD & EFFECTIVE 1 Months Employee: % Dependent: iyo DATE OF COVERAGE (0, 1, 2, 3, Other) E0, 1 of • •ukzoiki lag. date, pending approval is Note: If a complete group enrollment packet is not received by the last working day prior to the requested effective date, the • rou •, if a • •roved, will be assi• ned the next available effective date. SECTION 11. SIGNATURES This Application is made and States of America This Application delivered in the State of Arkansas and is govemed by the laws of Arkansas and the United is incorporated in and made a part of the Group Policy and Benefit Certificate. referenced coverage and agree the group insurance, subject to the terms and conditions of effect as of the next available effective date after approval, provided this application is of Arkansas Blue Cross and Blue Shield. I also understand that my signature below acceptance of the attached premium rate schedule. presents a false or fraudulent claim for payment of a loss or benefit or knowingly connection with an application for insurance is guilty of a crime and may be subject prison. I hereby apply for the above the policies applied for, will take approved by the home office represents my agreement and Any person who knowingly presents false information in to fines and confinement in 1. Policyholder Signed C 1 TY at FAYs7TE✓/LLE" A2K this /7 day of —DEC 20 0 L 0 F F4Y��Err (City, State) EV/LLE [full legal name 134: of Policyholder] LEY By: „c, / D -x M . Author ed Signature Printed a-rzs. 1712. Name is correct to the best of my coverage (except as noted on the and have explained in detail the and the qualifications of will have no liability until this Title or Position 2. Agent I hereby certify that all of the information contained in this large group employer application knowledge, and I know nothing unfavorable about this firm or any individual proposed for employee applications). I have complied with the underwriting rules and regulations coverage to the new member firm and its employees including the preexisting condition limitations the effective date provisions. I understand that Arkansas Blue Cross and Blue Shield application has been approved. Agent Signature Agent SSN/Agency Fed. Tax ID# Agent Printed Name Date 10-101LG R11/01 %J n/LF.f.IL w11-lt £vol Cfo A.4.f.444. aFt 12_ Av-vI �a • ��J J 1E THE CITY OF FAYETTEVILLE, ARKANSAS DEPARTMENTAL CORRESPONDENCE TO: Mayor Dan Coody and The Fayetteville City Council FROM: Ted Webber, Administrative Services Director Don Bailey, Personnel Director ,412, DATE: November 16, 2001 SUBJECT: Employee Group Health Contract Renewal The contract renewal date for the City's Blue Cross Blue Shield Group Health and Endorsed Dental Plan is January 1, 2002. Our current group contract was adopted by the Council 01-01-98. The term of this contract is for one year with four additional one year options for renewal to be exercised annually with the agreement of the City and Blue Cross. Exercising the 01-01-02 renewal is the fourth of the four one-year options for renewal. The plan has consistently incurred unfavorable loss ratios over the past five years due to the escalating medical and drug cost. Although costly, this trend has proven manageable until the year 2002. The extreme escalation during the past 12 months however, is a wake up call that we cannot afford to maintain the current schedule of benefits. If we make no change, a combined rate increase of 53.7% is required. Based on a current participant count, a 53.7% increase equals $1,128,453 annually. There is no question that the cost of a major illness can lead to financial ruin of an individual without insurance protection. Major illness however has not been the defining component driving up the costs in the City's plan. Drug cost is a significant issue and linked to drugs are the office visits for minor illnesses with the demand for expensive name brand antibiotics.' There is considerable empirical evidence that the demand for medical services and drugs to treat these non -threatening illnesses is driven by the pharmaceutical promotional advertising and society's demand for an instant cure.2 An economic incentive, ie cost sharing, which causes the consumer of medical services to more critically evaluate the alternatives, is perhaps the only viable answer to mitigate some of the plan cost escalation.3 ' See Attachment "A" for additional facts specific to our plan. 2See Attachment "B" for facts pertaining to avoidable costs. 3See Attachment "C" for 2002 recommended policy changes. • • Access to medical services in Northwest Arkansas under any group plan, whether insured or self insured with a third party administrator, is accomplished through either the insurance company's proprietary network or a "rented" network. Otherwise, the patient and/or the plan is charged a "retail" cost for the visit or procedure. All of our references and research indicate Blue Cross has the most aggressive network cost control system of any network in the state. A network which effectively negotiates discounts plus conducts a stringent administrative audit can yield substantial savings." Acceptable competitive alternative sources of coverage for a large group in Fayetteville is virtually nonexistent. A number of negative factors confront healthcare underwriters when determining whether or not to compete in the Arkansas market.' These factors have had a marked influence on the healthcare delivery system in Arkansas. Given the market situation we requested assistance from four sources other than Blue Cross for recommendations, possible options and other assistance in formulating a course of action. The Municipal League was requested to provide details of their group health plan. Their plan is bundled with some minimum life coverage. The coverage provided in some respects is less than we now have and in others duplicates coverage in our life products. The principle reasons for not giving this plan further consideration are (1) the City has no input or control over terms and conditions of the policy, (2) the policy is not subject to regulation by the Office of the State Insurance Commissioner and (3) the policy is written only for a term of six months, ie. the premium could change semi- annually. Hagan Newkirk, an insurance, benefits and financial planning company in Little Rock, and Watson Wyatt, a benefits consulting firm with a nationwide presence, were requested to advise any options for coverage they could recommend. Each recommended as a source for insured coverage Blue Cross, United Health Care, AETNA and Signa who have a presence in Arkansas or as an alternative, self insurance with a third party administrator. However, of these companies, only Blue Cross has negotiated inclusion of Washington Regional Hospital in their network of healthcare facilities. There are two recommended third party administrators in Arkansas, USAble Administrators (a Blue Cross subsidiary) and CBS. Only USAble has Washington Regional Hospital in its network. "See Attachment "D" for Aug 00 - July 01 cost savings report summary. 'See Attachment E for listing of factors. • • The City employee group is large enough to be fully creditable, ie. independently rated as to risk. We have initiated a study to determine if retaining a Third Party Administrator and becoming self insured would result in a lower total program cost and/or if it is feasible. Given the status of healthcare economics, a number of questions must be considered such as: (1) should we terminate an insured plan at this time if there is a possibility future coverage would be difficult to purchase if self insurance proved unsatisfactory, (2) total cost of a third party administrator services, (3) cost and availability of stop loss, (4) large claims and organ transplant reinsurance, (5) the financial risk and variability of month to month charges, (6) assumption of plan design responsibility vs hiring a risk management consultant and (7) the possibility the additional administrative workload would require an additional staff employee. Further study is underway to evaluate the viability of self -retained risk, a mailorder prescription option, defined contribution heathcare benefits, or other options that might be suggested. These are complex and substantial issues requiring careful evaluation. Any conclusions likely will not be available until early 2002 Irrespective of how the health plan insurance may be administered in the future, the current escalating medical and drug cost trends suggest the only alternative to much higher employer costs is to shift more of the cost burden to the employees by perhaps adopting a plan limited to catastrophic coverage only with a deductible approaching $1,000.00. Recommended alternative policy changes for the year 2002 are summarized on Attachment "C". These changes were identified as yielding the greatest premium reduction while maintaining essential coverage. If implemented with a deductible of $300 00 these changes would reduce the 2002 cost increase to 34% or $715,226. With a deductible of $500.00 the premium would be further reduced to 19% or $399,326.6 The group dental, paid 100% by employees, does not present the renewal challenge such as we face with the group medical. Access to dental care will improve utilizing Delta Dental's larger network in Northwest Arkansas and a small premium reduction was achieved. 2002 premium for an employee will be $13.89 and family $45.84. The 2001 rates were $14.26 and $49.97 respectively. We recommend the Council adopt the 2002 group plans as amended with the deductible amount and the actual allocation of premium increase contingent on funding priorities established by Council action. 6See Attachment "F" for 2001/2002 premium comparison and allocation. an Arkansas Opo BlueCross BlueShield CITY OF FAYETTEVILLE FAYETTEVILLE PUBLIC LIBRARY Illness Burden 0.90 Cost vs Expected for Illness Burden 1.03 Top Eight Episode Types Rhino Sinusitis (common cold) Routine exam Earache Minor skin rash Neuropsychiatry/Behavior disorder Sore throat Bronchitis Minor neck or back disorder Analysis: The "Illness Burden" is a comparison of the overall health of the City of Fayetteville employees based on claim diagnoses compared to all Blue Cross statewide membership. The City of Fayetteville has an illness burden of .90, which means the employees have 10% less severity of illness than the state average. In general, groups with older, sicker employees will have an illness burden greater than 1.00; while younger, healthier groups will have an illness burden of less than 1.00. One would therefore expect the City of Fayetteville to have a per member cost of approximately 10% below the rest of the state if everything else such as benefits and the efficiency of the community were equal. The "Cost vs Expected for Illness Burden" of 1.03 indicates that the City's employees consume health care at a 3% higher rate than would be expected if they are located in the typical Arkansas community. In reality, northwest Arkansas is more cost effective than the rest of Arkansas. Medical costs here average 12% less than the rest of the state due to significant efficiency efforts by the medical communities in both Fayetteville and Rogers. This would indicate therefore that the City's employees are actually consuming approximately 15% more healthcare dollars than would a similar group with their illness burden in Washington County. National studies indicate that approximately 1/3 of all health care expenses are avoidable. Although some of these expenses are due to physician behavior, a significant contributor to this statistic is the fact that people today see physicians for more minor problems than they did in the past. In reviewing the top eight reasons for physician visits, the majority of this groups visits are for minor problems that would get better 80-90% of the time regardless of physician actions (colds, skin rashes, sore throats, bronchitis neck and back pain). This generally indicates a benefit level which encourages over utilization of medical services. ATT. A • • Impact of Potentially Avoidable Care Is Staggering! • 1/3 of all health care costs are avoidable Source: United States Senate Labor and Human Resource Committee • 60% of primary care office visits result in no direct medical benefit • 54% of emergency room visits are for non -urgent problems • 50% regional variation between admits, length of hospital stay, and procedures Source: Agency for Healthcare Research and Quality • 50 million antibiotic prescriptions for colds and flu each year, which result in no benefit and cause harm in resistant organisms and allergic reactions. Source: American Academy of Family Physicians ATT. B PROPOSED CHANGES EFFECTIVE 01-01-02 PPO Option Only Deductible raised from $200 to $300/$500 Drug Card raised from $7/$15/$25 to $10/$30/$50 Adult wellness benefit reduced from 100% coverage to be subject to deductible and co-insurance. No change in Preventive Child Care. Adult limit raised to $500 per calendar year. Members may go in or out -of -network. PSA test added to adult wellness, subject to deductible and co-insurance. Routine annual pelvic exam, pap smear and mammography benefit reduced from 100% coverage to be subject to deductible and co-insurance. Out -of -network stop -loss changed from $4,000 to (-0-) no stop loss. CHANGES EFFECTIVE 01-01-01 Dual Option CMM/PPO Deductible raised from $100 to $200 Drug Card raised from $3/$10 to $7/$15/$25 or W W 0 2 O F - z z CC ft J W 2 N W CC J O W (7 m W J_ re R' i N Q W Q O ›- r4 2 Q LL N LL 2 W O ›- CO CC 1— O C/) = O J Qco U Z re N cr0 O O O 0 N crO co Cr v 0 0 0 m Q 0 N 0 o N -1 O JQ R # cc a U 0 a. O f2( co EXPENDITURE PROFILE DIFFERENCE AUG00 - JUL01 AUG99 -JUL00 6 a b9 e e e e e o a o 0 e o a (aee ( n O N r CO CCO N r N io CD O Cr) R n r t0 n m N Y n N 6 O N6 m 6 V O N. r V) C? C) C) r t0 M C) N r) 1 m m co o n O iO 0n n o v n n O o m h o n v CO N n co m CO m m w 0 N N cO r m C) n e n C1 v1 m cn C) rV (O rN r V (O o (p r O r O n Nr OD ? N (ON CJ h 0 0 0 C> 69 19 19 f9 V m r M N n r CO 69 "" W W N W W N f9 69 CO ve O a a O e o 0 e e e e r N m O O N V' r V N O r P 0 CO O r 0 (O O7 c0 O O m N C) N C) N N co 01CuO0 m1Om a v.rm 03m0o N OO N r n V (O 0 (p r N C) N^ l9 10 O7 r m r CO N m m V C N OD N OO N O O O O 10 cD N N m n o h N Y) N N a cD CD O m O CO m m V OO O r N 49 r 69 N n c0 co o (D ID yj W W ofc9 W H f9 N co V) f9 N 69 N 69 0 0 0 0 0 0 0 0 0 0 0 0 0 N r CO t7 O n r CO N N-- ch O r m ui O N O N O m o m N O r r Cl N M N N n to O 0 co r N h co 0 r V N M co O N n co n O r m N CO 0) CO N co C9 m 69 'Cr N N N O m N n n D1 r CO O m N co O O H c7 N A N O O N Nm C N In n O cO O o C1 C9 0 v CO e 0 r N 69 69 r N CO n r CO O C N 69 y' e9 19 f9 N t9 " W 19 W d) N W 69 REPORTED CHARGES >- F K Z a (0 O cn 0 2 w ¢ Z W ce K W t W N� y m U ¢ z W N„ O m 0 a N y Z p to c O = U w Lu i_ 0 0 y O W =¢ H Z Qr wF-wOUo zo ao w=3"1 d' H J J Z m U S w 0 m cc >- < N= (7 V U J W a d a a z° a OJ W pO?0��1- m O �2ZO 0 Wu a w z ~ EXPENDITURE PER EMPLOYEE DIFFERENCE 0000 m N N O J o V P F Cr) 01 CO C9 O n 0 v e 0 J 0 0 0 0 0 0 F 0 0 0 0 0 0 0 MEDICAL/DRUG 0 0 0 0 0 0 CD CO CDmnm Ci Cl 0e 6 N N co co CO N Cr) N FN 0 (0 CO O < N Cr"; r 0 N 19 69 19 0 0 0 0 0 0 619 19 19 W F m r co N co a jW m N 0 OO OO 69 69 W 69 W Cti 0 0 04 0 0U m CO m cc v_ n r r v I--. (7 r N r 2 Q M co f9 19 ti 3 W d 0 0 0 O O o 19 W 69 19 Q - E V 'al O V (0 N 3 0 N y E v NW ow m N O O o o y C '0 c`! v 22 1'- O) r r C1 r N r 76 0 E E0 O 01 0 69 , j 0 0 O N a E E O a a a C_ w 0 .5= 0 0 H W w O W w 0 0 N a ca F- 00 o 0 W- CC W en w 00 LL N a a 0, J W W O O J CO 2 CC CC H 0 Q N 0 U U w LL 4 W m IO `O O W O OZ J Q CO N wmF-Hai FF ¢, ZYLu 0 0 0 O W F- i- W J J Z> O 0 o m m a��U70� i2 3z 0 di 0 w z z a as 000 O -, z z • z MEDICAL/DRUG ATT. D 111 O • F' Z Z re • cc 0 to J ix W W CO Vi G W J 0 J D m0 J K < > 0 Z cn • c w O g W U cc O LL p U O W W L O- Z CO Ca H O O O 6 C Z K N a0 N 01 O O O N O 0, O OD O O O Q7 cD r) CO M N J Q O Q it #CC 0 U O • 0 O IX AUG00-JUL01 AUG99 - JULOO Co 0 0 0 00 0 000000 Z 0 O O r CO r r N (O r N Q 0 0 e O¢ 2 IOD6 M N or O M N 0 O CL Q (ei r CO w o o e o 0 0 0 0 0 o e o.Li- FE o W co O N 0 O r T N N 1O O) r O o -/ M OD co O N Q r P CO r M o 0 w r r r MEMBERS 0 M 0 U 0 63 0 U TOTAL PAYMENTS O 0 0 0 0 0 0 o e 0 0 0 .- 01 to 'Q N 0) M Q (O O O O O O O Q O V o) V r N N M O 6 O N CO N CO O O N N OD O O 0 0 0 0 0 0 0 0 0 0 0 0 0 ✓ O O 0 QI rM r N Q LO.O Q O O (0 O M^ COO CO Q CO N UD O r N 0 0 0 CO CO N N OD Q r O 0 M 0 M W r r Cr) N O r N 0 O 4:9 r N M r r D) r CO 0 CO Q Nr co CD rc0 D7 N Q (D 0) (O O 0) (D N f9 O r 0) O N CO OD (O r Q H • r N M M r 19 fA M 7 N f9 E9 CO fA 0 fA f9 4:9 69 W O 0 0 0 0 0 0 0 0 0 0 0 0 0 (D r (o Cr) N r O r O N r O Q O O N (O r 00 01 01 O) or or CO O) 03 O O 10 5 0 0 0( 0 0 0 0 0 0 (D i[) Q r a> in N r M N f0 r O r O cM N O r (o M O O Cl Cl Cl 0 0 N Qr r O) O co 0) co r r r N CO 0) N O N r co 6COr r c0(nr r co D N O 0 0 0 0 0 0 0( 0 0 0 O m M 0) 0) t0 r 0) N COM r 0 0 0 • 6 v o e o v r o r o 0 0 co Q CAD r r co co 0) 0 0 r r O 0 0 0 0 0 0 0 0 0 0 0 0 0 0) O Q CO Q CO CO OD M N OD O O O ✓ 0 O O e e Q Q N c"i O r O O (N O r r co o O) Q N r r Q 0 O N CO 69 Q Q O r C M N r N 0) e Q Q (0 O Q N CO r 0 Q 0) M O CO 00 CO (D Q CO Q r r N N M N M CO N N N CO Q O O 0) V 0 r r N N N N 69 6969 ID V) f9 69 69 69 di f9 f!i w O 0 0 o a a a a o 0 0 0 0 O ) (0 CO (D O m r M (0 (D CO o 0 0 O cO Oi ori D7 0 o) i 0i Oi O O N CO c0 O) 0) 03 O m Cr) 0) CO m o 0 O 0 0 0 o e o e o a a a o QI r N r O Q N M r r N r r 0 O N tD r O Q N r O O O O O O N Q r CO Q K1 r M O N N M N r O 10 ✓ Q O r 1.0 (D M r r r 10 J J Q • 0)00)000 W J 000) CO OO) D) D) CO CO 0 m m 0 0) J V Cr)0m Q r N v n O) J Z a' N Q 0) f9 f9 69 69 19 r9 a Z Y cn + ) 691 1 1 1 1 rn 0COv) t9 O ' W d' Z v 0 0 0 0 0 0 0 0 0 0 J 0 F U 69000800006 < Z O r O O N O O r N N 1r) r o O w U W ✓ f9 f9 co f9 f9 E9 be 69 M 69 f9 f9 E9 H d' -, Z ATT. D W W O 1- 0 1- z z CC 7 CC CC 0 J W co W J m 0 z Q N 0 0 W J m Q co z Q N re ✓ Q O O 0 O N O O 0 0 N O O O m 0) O m Cel N � 0 O J * a U cc O U O DCC co C7 SUMMARY PLACE OF SERVICE W (') J � J Q' W 0 cd H J Q U_ LL 0 LL W 0 • F m 0 DIFFERENCE AUGOO - JUL01 AUG99 - JUL00 cc • W cr) CO O 2 U W CC ▪ W CO CO U • W 2 z Z o ›- CL 0 a • • • O 0 0 0000 0 0 0 0 0 N LO O N N O O n O) tf) ri tT N M co ih O CO CO t0 N r N O CO CO N V O CO N N 1 --LO CD f9 r C41 CO r r O N EA N fA (A 49 1A to /A fA fA EA w N O) r N V h CO n CO 0 N N N M r 00 CO 0 N f0 M to Lc.) r tO to EA N r N N /A EA EA EA EA EA to 1A !A 0 0 D o v o 0 0 0 0 N O N O N N K O N co O N O N t` co • tO tD N O M r r r N 0) r a0N N n N O O ! W (O C 0) 0 N N M 1` EA V N N CO N et 0) t0 N CO cif M N t•) O) N N M N R O (O r COO 69 N r CO r r)) t'N) Nto EA EA W EA EA to EA EA EA 14- en co M CO r 0 CO CO CO a n w M 40 M fAr V) N /A r N to fA W fA to IA W t0 O CO 69r 0 O O C4) 0) O 0 0 0 0 0 c 0 0 0 0 0 0 0 N O N (O (O N M N N 03 CO 0 0 0 0 CO (D N N r N O n tD O M O O N M r N r N O I/1 Ln O V' O V CO N M r n O co r- o c0 V N a{ M N 0) EA O M 'V CO 0 CO N. M t0 V h )O N 0 m CO- tO M r O r O O O) 0) CO r O) r r t0 N N 4 09 6 M 4 49 CO N NW 4 1- F z Z W W Q Z - F Z I- )-- Q Z W J} G W • _J U J Q O _J UET) O Q U}H 11-W U> -r Z LL a F o W LL a Fte PCP OFFICE SPECIALIST OFFICE GRAND TOTAL COMPLETION FACTOR FIRST YEAR COMPLETION FACTOR SECOND YEAR JOINT VENTURE - ALL J J Q Y Z 0 Uz w Z Medipak claims are not included in this analysis. ATT. D • • an Arkansas BlueCross BlueShield u h d.. S Laren M mu Biwa CIS an Y. 91•••10•..c.rwn FACTORS INFLUENCING HEALTH CARE COSTS IN ARKANSAS Indicator Rate • Women who receive first trimester prenatal care 9% below US Average • Births to women under age 18 45% above US Average • Infant Mortality 27% above US Average • Low birth weight infants 15% above US Average • Mortality from auto accidents 24% above US Average • Mortality from all accidents 19% above US Average • Mortality from heart disease 31% above US Average • Mortality from cancer 25% above US Average • Mortality from stroke 52% above US Average • Mortality from emphysema *Data source is the U.S. Public Health Service. 19% above US Average ATT. E • • an Arkansas Opp BlueCross BlueShield STATE HEALTH RANKING: ARKANSAS Since 1990, Arkansas has failed to match other states' improvement in smoking, reduction in risk for heart disease, or decreases in infant mortality. The state has decreased the reported rate of infectious diseases. 2000 1999 1990 Overall Ranking 46 50 47 Lifestyle Prevalence of Smoking 46 40 35 Motor Vehicle Deaths 42 45 47 Violent Crime 29 29 23 Risk for Heart Disease 47 46 19 High School Graduation 20 28 17 Access Unemployment 32 41 41 Adequacy of Prenatal Care 41 46 46 Lack of Health Insurance 42 48 45 Support for Public Health Care 42 41 41 Occupational Safety & Disability Occupational Fatalities Limited Activity 37 45 41 40 47 49* Disease Heart Disease 40 34 34 Cancer Cases 45 46 43 Infectious Disease 21 25 35 Mortality Total Mortality 45 42 35 Infant Mortality 44 38 30 Premature Death 47 45 43 *Data source is from the annual study by the United Health Group. Methodology may have changed since initial rankings. ATT. E AUGUST 1, 2001 GROUP MEDICAL (EXCLUDING DENTAL) AUGUST CENSUS COVERAGE CLASS NUMBER OF MONTHLY EMPLOYEES PREMIUM CMM SINGLE 51 $197.16 $10,055.16 CMM FAMILY 49 $477.13 $23,379.37 PPO SINGLE 209 $159.84 $33,406.56 PPO FAMILY 283 $382.60 $108,275.80 $175,116.89 X 12 = $2,101,403 ANNUALIZED 01 01-01-02 to 12-31-02 (PROJECTING AUGUST CENSUS) WITH A $300.00 DEDUCTIBLE 2001 PREMIUM SCHEDULE SINGLE FAMILY CMM EMPLOYEE PD EMPLOYER PD PPO EMPLOYEE PD EMPLOYER PD $37.32 $159.84 $197.16 $0.00 $159.84 5159.84 $144.33 $332.80 $477.13 $49.79 $332.81 $382.60 PPO SINGLE 260 $219.88 $57,168.80 PPO FAMILY 332 $534.79 $177,550.28 $234,719.08 X 12 = $2 816 629 ANNUALIZED 02 $715,226 INCREASE (34%) 2002 PREMIUM SCHEDULE - ALLOCATION EXAMPLES EMPLOYEES PAYS 100% OF INCREASE SINGLE FAMILY PPO EMPLOYEE PD* $60.04 $201.98 PPO EMPLOYER PD $159.84 $332.81 $219.88 $534.79 EMPLOYEE/EMPLOYER SHARE INCREASE 50/50 PPO EMPLOYEE PD* $30.02 $125.88 PPO EMPLOYER PD $189.86 $408.91 $219.88 $534.79 • EMPLOYER PAYS 100% OF INCREASE PPO PPO _EMPLOYEE PD* EMPLOYER PD $0.00 $49.79 $219.88 $485.00 $219.88 $534.79 RATES DO NOT INCLUDE 100% EMPLOYEE PAID DENTAL 2002 PREMIUM EMPLOYEE ONLY $13.89 FAMILY $45.84 ATT. F 01-01-02 to 12-31-02 (PRO• TING AUGUST CENSUS) WITH A $500.00111DUCTIBLE PPO SINGLE 260 $195.22 $50,757.20 PPO FAMILY 332 $474.81 $157 636.92 $208,394.12 2002 PREMIUM SCHEDULE - ALLOCATION EXAMPLES + EMPLOYEES PAYS 100% OF INCREASE SINGLE FAMILY PPO EMPLOYEE PD' $35.38 $142.00 PPO EMPLOYER PD $159.84 $332.81 $195.22 $474.81 + EMPLOYEE/EMPLOYER SHARE INCREASE 50/50 PPO EMPLOYEE PD' $17.69 $71.00 PPO EMPLOYER PD $177.53 $403.81 $195.22 $474.81 EMPLOYER PAYS 100% OF INCREASE PPO EMPLOYEE PD* $0.00 $49.79 PPO EMPLOYER PD $195.22 $425.02 $195.22 $474.81 RATES DO NOT INCLUDE 100% EMPLOYEE PAID DENTAL 2002 PREMIUM EMPLOYEE ONLY $13.89 FAMILY $45.84 X 12 = $2 500 729 ANNUALIZED 02 $399,326 INCREASE (19%) ATT. F • • AMENDMENT NO. 1083 AMENDMENT TO THE ARKANSAS BLUE CROSS AND BLUE SHIELD COMPREHENSIVE MAJOR MEDICAL GROUP BENEFIT CERTIFICATES add. - o,J. 45, /St -a, MICROFILMED Form Nos. 102,114,159,160,161,163,164,186, 186SM,187,187S1vl,188,31-348 ELIGIBILITY AND EFFECTIVE DATE OF COVERAGE paragraph B., subsection 2 d is hereby amended to read as follows: d. Medical Support Orders: Dependent Insurance shall be extended, on the same basis as to other children, to a Child for whom the employee must provide medical support under a qualified medical support order regardless of whether the Child resides with the employee or is claimed by the employee as an exemption for federal income tax purposes If the employee fails to apply to obtain coverage for a Child, the Company shall enroll the Child on the first day of the month following the Company's receipt of a written application of a custodial parent of the Child, a child support agency having a duty to collect or enforce support for the Child, or the Child, provided however that the premium is received when due. In the event a court has ordered an employee of the Group who is not covered by the Plan to provide coverage for a Child, the employee will be enrolled with the Child on the first day of the month following the Company's receipt of a written application from the Employer, a custodial parent of the Child, a child support agency having a duty to collect or enforce support for the Child, or the Child, provided, however, that the premium is received when due. SERVICES NOT INCLUDED paragraph P. is amended to read: No benefits or services of any kind are provided under this Certificate for: radial keratotomies or epikeratophakia procedures or any service performed to correct disorders of refraction or accommodation; SERVICES NOT INCLUDED is amended by adding the following new paragraph: care, services or treatment required as a result of complications from treatment not covered under this certificate; OTHER PROVISIONS is hereby amended by adding the following new paragraph: Insurance Department. Arkansas Blue Cross and Blue Shield is an insurance company regulated by the Arkansas Insurance Department, 1200 West Third Street, Little Rock, Arkansas 72201-1904; Consumer Service (501) 371-2640 or (800) 852-5494. This Amendment becomes a part of the Arkansas Blue Cross and Blue Shield Managed Benefits Comprehensive Major Medical Group Benefit Certificate. All other provisions not inconsistent herewith remain in full force and effect. 23-1083 4/02