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HomeMy WebLinkAbout174-00 RESOLUTION• RESOLUTION NO. 174_00 I ICROFILMED A RESOLUTION APPROVING A SETTLEMENT OF THE SEWER BACK-UP CLAIM AT 3260 KINGS CROSS IN THE MAXIMUM AMOUNT OF $24,124.89 AND APPROVAL OF A BUDGET ADJUSTMENT. BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF FAYETTEVILLE, ARKANSAS* Section 1. That the City Council hereby approves a settlement of the sewer back-up claim at 3260 Kings Cross in the maximum amount of $24,124.89. A copy of the claim is attached hereto marked Exhibit "A" and made a part hereof. Section 2. The City Council hereby approves a budget adjustment in the amount of $24,125 increasing Sewer Self Insur, Acct. No. 5400 4410 5311 00 by decreasing Sewer Const. Mat'ls, Acct. No. 5400 4410 5216 00. A copy of the budget adjustment is attached marked Exhibit "B" and made a part hereof. PASSED AND APPROVED this 19th day of December , 2000. ATTEArattd /c By: Heather Woodruff, City Clerk APPROVEDinnir / Ali By: x Fred Hanna, Mayor NAME OF FILE: Resolution No.174-00 • CROSS REFERENCE: 12/19/00 Resolution No. 174-00 12/12/00 Exhibit "A"(Copy of the Claim) 12/12/00 Exhibit "B" (Copy of the Budget Adjustment) 12/19/00 Staff Review Form NOTES: FAYETTEdILLE THE CITY OF FAYETTEVILLE, ARKANSAS DEPARTMENTAL CORRESPONDENCE To: Mayor Hanna and the Fayetteville City Council Thru: Don Bunn, Assistant Publicrksirector From: David Jurgens, Water/Sewer Date: December 13, 2000 • EXHIBIT A cat Subject: Citizen Claim- 3260 Kings Cro ' (Aimee and Johnny Buffer) Follow-up Memo This memo addresses some of the questions which arose in the City Council agenda session on December 12. Negotiations. The negotiations for the final amount will not be like most negotiations, so having a cap does not automatically mean the amount will be that cap. The claimants must prove that each item considered unsalvageable was touched by the sewer water and could not be cleaned They must also prove that each item they had cleaned was touched by sewer water. Otherwise, the City should not pay for the cleaning or replacement. The residents were told these rules repeatedly both the day of the incident and in the weeks following. The City will pay for nothing that the residents discarded that we did not see. Neither will we pay for the unnecessary cleaning (in our opinion, not theirs) of other items. Thus, the cap gives us the ability to negotiate, and a maxunum, but in no way should it imply that the settlement amount will indeed be that maximum. The council resolution should be written such that we do not have to pay any given amount, and that we have the fallback position of tort immunity wkuch leaves us with absolutely no financial responsibility for any of the claim. Maximum Reimbursement Amount. I arrived at the maximum amount by adding the three figures shown below: m Complete Restoration Invoice (part 1) $ 11,445.17 X Complete Restoration Estunate (part 2) 3,37L72 Validated provert-v damage 9308.00 $ 24,124.89 �.. DJ\1CLAIMS\King3260-2. W PD RECEIVED DEC 1 4 2000 CITY OF FAYETTEVILLE CITY CLERK'S OFFICE • FAYETTEIPILLE THE CITY OF FAYEITEVILLE. ARKANSAS DEPARTMENTAL CORRESPONDENCE • To: Mayor Hanna and the Fayetteville City Council Thru: Don Bunn, Assistant Public ksf I irector From: David Jurgens, Water/Sewer Date: December 13, 2000 Subject: Citizen Claim- 3260 Kings Cro (Aimee and Johnny Buffer) Follow-up Memo This memo addresses some of the questions which arose in the City Council agenda session on December 12. Negotiations. The negotiations for the final amount will not be like most negotiations, so having a cap does not automatically mean the amount will be that cap. The claimants must prove that each item considered unsalvageable was touched by the sewer water and could not be cleaned. They must also prove that each item they had cleaned was touched by sewer water. Otherwise, the City should not pay for the cleaning or replacement The residents were told these rules repeatedly both the day of the incident and in the weeks following. The City will pay for nothing that the residents discarded that we did not see Neither will we pay for the unnecessary cleaning (in our opinion, not theirs) of other items. Thus, the cap gives us the ability to negotiate, and a maxunum, but in no way should it imply that the settlement amount will indeed be that maximum. The council resolution should be written such that we do not have to pay any given amount, and that we have the fallback position of tort immunity which leaves us with absolutely no financial responsibility for any of the claim. Maximum Reimbursement Amount. I amved at the maximum amount by adding the three figures shown below: Complete Restoration Invoice (part 1) Complete Restoration Estimate (part 2) Validated property damage Dl\\CLAQASting3260-2. WPD $ 11,445.17 3,371.72 9,308.00 $ 24,124.89 • • FAYETTEdILLE THE CITY OF FAYETTEVILLE, ARKANSAS DEPARTMENTAL CORRESPONDENCE • EXHIBIT A To: Don Bunn, Assistant Public ks 1 'rector From: David Jurgens, Water/Sewer Date: December 12, 2000 Subject: Citizen Claim- 3260 Kings Cross (Aimee and Johnny Buffer) General The claim for reimbursement of damages is partially valid. There was a sewer backup into Aimee and Johnny Buffer's home (which they were leasing) which they discovered on 4 July 2000. They and their two or three young sons had been on vacation; the sewer water may have backed up for up to four days. The water reached a maximum depth of 2". You could see some lines on baseboards, but the depth never exceeded the height of a baseboard. The baseboards in the photographs attached to the claim do not show a water mark above the carpet, although there were some locations where there was a water mark. The water covered roughly 75% of the floor in the home. All carpeting and pads were wet due to wicking action. Most clothing items on the floor were damp, and some were soaked m the sewer water. Hard items on the floor (bowling balls, plungers, etc.) would be easy to clean. Items not in contact with the water would not have been damaged. Sewer Blockage. The blockage was in the 6" clay sewer maim, caused by two places where the pipe was misaligned. We had washed the main less than three weeks before, and had no reason to expect that a backup might occur. We televised the main the next day, and repaired the bad spots the next week. Claim Amount. The Buffer's reaction to this backup is unique in my experience. They seem to beheve that almost everything within the home was contaminated. This behef is reflected in the claim, as it includes $43,154.00 of personal property they claim was not salvageable. They also claim $11,445.17 from Complete Restoration, Inc., for restoration costs for the remaining salvageable items. This does not include any costs of cleaning the home or replacing carpets, flooring, etc. Most of the items m the claim were never touched by the water. Their claim total is $54,599.17. There is an additional portion of the Complete Restoration estimate for $$3,371 72 which appears to have been left out of the claimed amount. The Buffers elected to move out of the home. They also stated R{ to me that the City should pay for their movers and all moving expenses. As a note, their claim includes a total of $8,045 for shoes alone. Fifty-eight pair of these shoes were for their children, with a stated value of $1,640.00. City Obligations. This claim is, m my opinion, unreasonable. The City has no legal obligation to ID pay anything, but has always tried to follow the "do nght" rule m being fair to the residents. This —+ clams, however, far exceeds anything we have ever seen before, although the backup was by no means the most severe we had ever se. For a historical perspective, the highclaim to date was for $21,871.39 in 1999, and that mcluded both personal property, cleanup, and temporary lodging for the residents for two weeks. The personal property amount was only $4,717.24, and included a laptop computer. The balance was for cleaning and carpet and home repairs. City Policy. Our policy has been to pay depreciated costs for items which we deem unsalvageable (such as clothing immersed in the sewer). We also pay a smaller amount for damage to items which can still be used (fiuniture with some warping at the bottom). We do not pay for choice items (moving, cleaning of items which were not touched by the sewer water, food in the refrigerator, etc.). By ordinance, we will pay no more than $2,500 total for any sewer backup. Itemized Reimbursement. I did not use the Buffer's itemized list of items, as Water/Sewer employees removed those items that were wet and which we deemed to be valid for the claim. We do not have substantiation for the other items on the list, and feel they are unreasonable. They are listed below: Item Shirts (t -shirts to dress shirts) Coats Skirts/Shorts Pants Shoes (pair) Underwear King Sized Box Springs Coveralls Misc Items * Total Ouantity 172 24 23 56 26 10 1 1 N/A Average Cost $ 20.00 25.00 20 00 30.00 40 00 10 00 400.00 40.00 N/A Extended Cost $ 3,440.00 600.00 460.00 1,680.00 1,040.00 100.00 400.00 40.00 1,548.00 $9,308 00 * Miscellaneous items include pillows, sheets, table cloths, a throw rug, a Pokeman Gameboy, a glue gun, a dust rag, a comforter with sham, rolls of toilet paper, a beach towel, and other, similar items. ** This includes associated expenses that were not itemized in the claim Additionally, I concur that some, but not all, items which were removed for disinfection needed the same The estimate for that work was $11,445.17. Most of this work has already been completed by Complete Restoration, Inc. There is an additional portion of the Complete Restoration estimate for $$3,371.72 which appears to have been left out ofthe claimed amount. I believe this latter portion is an estimate, and the $11,445.17 is for completed work. This claim has been very difficult to process, due to the lack of detailed information (they did not include itemized prices and/or unit quantities, etc. for many oftheir claimed items) and the intermixing of actual and supposed damage. The home is owned by Cheryl and Gene Long as a rental unit. They had insurance which covered the sewer backup, but certainly had to pay a deductible. We have not received any claim from them at this time. Thus, there may be another valid submission on this claim Final Resolution. The Buffer/live not been very open to negotiation. Illy y did not fill out a claim form, include unit pnces and item quantities in their claim, and sent the claim through an attorney rather than to us. Thus, I feel that the final claim will be based on attorney to attorney negotiations rather than via me dealing with the owners This represents the first claim in seven years that I have not been able to successfully negotiate myself. Rather than be guided by the initial claim amount, we should do what is fair and consistent with other claimants. Recommendation. To expedite handling this claim, I recommend we have the City Council pass a resolution approving handling this claim in the maximum amount of $24,124.89, and approve a budget adjustment to transfer funds from the sewer construction matenals account (5400-4410- 5216.00) to the sewer self insurance account (5400-4410-5311.00). I further recommend that the City Attorney's office schedule a meeting with the Buffer's attorney after the City Council passes their resolution, to determine the final amount of the claim. DJ\ICLAIMS\ICmg3260. WPD NORTHWEST ARKANSAS TORN R. ELROD' GREG S. SCHARLAU' RUTH ANN WISENER' TERRI DILL CHADICK' VICKI BRONSON' CHARLES E SCHARL AU. OF COUNSEL D. RANDY LANEY. OF COUNSEL' TULSA JOHN E BARRY HENRY G. WILL JOSEPH J. MCCAIN. IR. LYNNWOOD 0. MOORE IR. ROBERT A. CURRY STEVEN W. MCGRATH D. RICHARD FUNK RANDOIPH L. JONES. IR. J. RONALD PETRIKIN LARRY B. LIPS' • • CONNER & WINTERS, P.L.L.C. JAMES E. GREEN. JR. MARTIN 0. WING JOHN W. INGRAHAM ANDREW R. TURNER DOUGLAS M. RATHER' GENERA ABBEY SOREM R. KEVIN REDWINE TONY W. HAYNIE BRUCE W. FREEMAN DAVID 0. CORDELL JOHN N. HOVE C. RAYMOND PATTON 1R PAUL E. BRADEN ROBERT I. MELOAARD P. SCOTT HATHAWAY JOHN A. BUGG LAWRENCE A. HALL TIMOTHY T. TRUMP MARK E DREYER NANCY E. VAUGHN GREGORY D. RENBERG MARK D. BERMAN KATHERINE G. COYLE VLA HAND DELIVERY Jerry Rose, Esq. Fayetteville City Attorney City Administration Building Fayetteville, AR 72701 Dear Jerry: AFFILIATED WITH CONNER & WINTERS A PROFESSIONAL CORPORATION IN OKLAHOMA LAWYERS SUITE 200 100 WEST CENTER STREET FAYET7EVI LLE. ARKANSAS 727014081 (501) 582-5711 FAX (501) 587-1426 WRITER'S E-MAIL ADDRESS Ichedick@cwlew.mm October 11, 2000 Re: Buffer sewer matter ANNE B. SUOLEI T REBECCA S. WOODWARD BEVERLY K. SMITH MELODIE FREEMAN-BURNEY JACALYN W. PETER ROBERT D. JAMES' DAVID H. REMOLD ELIZABETH K. GIDDENS JONATHAN M. CTNOCCA JASON S. TAYLOR JACQUELINE L. BLOCKER OF COUNSEL CHARLES C. KILLIN JAMES R. RYAN RUSSELL H. HARBAUGH IR. DAVID 0. CORDED. OF COUNSEL EMERITUS ROBERT L. MCGOWEN JOHN S. ATHENS OKLAHOMA CITY PETER B. BRADFORD RAYMOND E. TOMPKINS IRWIN H. STEINHORN JOHN W. FUNK KIRAN A. PHANSALKAR TIMOTHY J. BOI.WOFF MITCHELL D BLACKBURN P. BLAKE ALLEN MARX H. BENNETT L. DON SMITHFAMAN LAURA L. McCASLAND CECILY H. MURRAY KIMBERLY 0. MARCHANT BENJAMIN C. CONNER De79-1961) JOHN M. WINTERS. IR. (1901.19]9) • Admitted in AAueu OCT cip C/Iy477 137000 OFp/CF As we recently discussed, I represent Aimee and Johnny Buffer and their three children. The Buffers were lessors of a house located at 3260 Kings Cross in Fayetteville. The owners of the property are Cheryl Gorton Long and Gene Long In July of this year, the sewer backed up into that house and destroyed most all of the Buffer family's personal possessions. I have attached pictures showing the damage. I spoke with Paul Mitchell, Public Work Operations Assistant for the City and he opined that the problem was caused by the City's line, not the homeowner's line. Please have the Water and Sewer Department look into this matter and let me know as soon as possible if the City is willing to compensate the Buffers for their losses. The personal items believed to be salvageable were taken to Complete Restoration, Inc. That company has estimated that it will cost $11,445.17 to restore those items. I have attached a copy of Complete Restoration's written estimate. In addition, much of the Buffers' possessions were not salvageable I have attached a list of those items with an estimated total cost of $43,154.00. October 5, 2000 Page 2 The Buffers are hereby making a claim for compensation ofthe $54,599.17 in losses incurred by the Buffer family. Please let me know the City's position on this matter as soon as possible. If you need anything further, please let me know. Also, as we discussed please request that this matter be placed on the City Council's agenda as soon as possible after the City has had time to investigate the matter. It would be great if this could be on the October 17, 2000 agenda, but the November 7, 2000 agenda may be more realistic. My clients would be available for either meeting. I look forward to working with you. Sincerely, 4erriI Dill Chadick Enclosures • • BUFFER ITEMS THAT WERE NOT SALVAGEABLE G:\Tcha\Butre+, Aimee\chaf.wpd ITEM COST Armoir $500.00 King Size Bed $1,200.00 Linens $1,000.00 Fish Tank with Fish $300.00 Computer Desk $200.00 Lazy Boy Recliner $375.00 Glassware $100.00 Dinnerware $85.00 Pyrex Pots and Paris $200.00 Mixing Bowls and Mixer $75.00 Coffee Pot $30.00 Two Week Supply of Food $300.00 Other Pantry Items, Including Spices $120.00 Toaster $15.00 Towels $300.00 Plants $200.00 Pottery Inc. Flowers $125.00 Custom Designed Urn with Arrangement $300.00 Silverware $125.00 Prescription Medication and Other Medication $1,000.00 Iron $15.00 Tablecloths (at $40.00 each) $80.00 Candles/Candle Holders (at $16.00 each) $320.00 Portable Stereo System $100.00 Bowling Ball $20.00 G:\Tcha\Butre+, Aimee\chaf.wpd • • G:\Tche\Buffer, Aimeekhen.wpd -2- ITEM COST Duffle Bags (at $20 each) $60.00 Boys Clothes: Jeans (at $50 each) $200.00 Dress Pants (at $20 each) $300.00 Shirts (range in prices) $450.00 Sweaters (at $30 each) $1,200.00 Shorts (at $17 each) $425.00 Hats (at $30 each) $90.00 Shoes (at $60 each) $840.00 Shoes (at $18 each) $800.00 Underwear/Socks ($25/child) $75.00 Mens Clothes: Shirts $2,800.00 Slacks (at $36 each) $432.00 Sports Coats (at $200 each) $1,200.00 Suits (at $300 each) $1,800.00 Socks $100.00 Boxers (at $10 each) $300.00 Jeans (at $36 each) $216.00 Shoes $3,000.00 Shorts $500.00 Womens Clothes: Sweaters/sweatshirts $1,200.00 Scarves $126.00 Bathing Suits $195.00 Lingerie $600.00 Leather Jackets (at $450 each) $900.00 Coats $200.00 Nursing shoes $65.00 Scrub Tops/Lab Coats (at $20 each) $520.00 Scrub Pants (at $16 each) $160.00 G:\Tche\Buffer, Aimeekhen.wpd -2- • • ITEM COST Slacks $2,500.00 Suits (at $300 each) $7,500.00 Dresses (at $45 each) $315.00 Summer suits/shorts outfits (at $90 each) $4,500.00 Shoes $2,500.00 TOTAL $43,154.00 G:\Tcha\Buffer, Aimee \chart.wpd -3- Campine Restoration Inc. 3919 l:lm Springs Road • P.O. Box i62 • Springdale. AR72764 300-2424414 or501-766-5383 Fax(501)751-6401 ' Tax. TD 71-0710369 Room: Paek & move contents DESCRIPTION BUF0704000N QN'TY TJlirr COST TOTAL Provide box for fragile items bubble wrap. tape & labels 90.00 E rie 4.90= 441.00 Suptavisory dnd administrative labor - par hour 12.00 HRaf 39.64= 475.03 Labor forpacic-ant - per hour - 24.00 HR@ -7911= 703.44 Labor to load contents - per hour 24.00 RR`u,• 52.76= 786.24 Large rnovin van & equipment - per day 1.50 DAa 187.64= 281.46 Room: Persanai Property DESCRTPT110N QNTY UtfiT COST TOTAL I Clean box co; tents• 1.5 cubic ft.- Unoaci:, clean. re -pack ✓Clean box contents -3.2 cubic t- Unpack, clean. re -pack ;/Clean box contents - 6.1 cubic ft. - Unpack. clean. repack ;/Clean toy chst - Razorback /Clean hutch. Diningroom 1/C1ean buffet T large kc lean. washed- interior and exterior ' i Clean dryer -• interior and exterior 1/Clean table - dining "ratan chair - Pining Clean blue plastic locker ;Clean televison• Sonyo portable Clean televisbn - Magnavox 1 Clean televispn - Orion Clean microtjave - exterior • Sharp Clean refrigeljaor - inmrior and exteriors Clean & dem&L rug - braided and looked - of site Cleat & deodorize mattress or box spring - full Clear & deciorize mattress or box spring - twin /Clean bed frame complete vClean headb1ard - double bed BUF0704000N 55.00 EAR. 6.00EAa 21.00 EM.51 1.00 EA@ 1.00 EAt& 1.00 EA1 1.00 EA@ 1.00 E.)1@ 1.00 EA@ 6.00 Eke) 1.00 EA!m. 1.00 E4@ 1.00 SAO. 1.00 E4fd1 IRO EArru. 1.00 EA(ds 35.00 SF@ 2.00 EAfi4 2.00 EA@ 2.00 Ear 1.00 EA@. 23.49= 32.48= 45.97- 4.66= 11.18- 20.69= 42,34= 39.72= 13.79= 10.3:.= 11.99= 5,73= 5.73= 5.73= 4.59 22.98-- 1.00= 34.48= '"G 11= 7.63= 9.20= 1,351.85 194.83 965.37 4.56 11.18 20.69 42.54 39.72 13.79 61.92 11.99 5.73 5.73 5.73 4.59 22.98 5.00 68.96 t0 54 15.30 920 07/20/2000 Page: 2 Complete Restoration Inc. 3919 Elm Sprins Roaa P O. Box 162 arinudate. AR 72764 1 300-242-4414 ar 501-766-5383 Fa(50!) 751-6401 • 1Iax 1D 71-0710369 • DESCRIPTION CONTINUED - Personal Property QNTY U`?T T COST. TOTAL Clean headboard - twin size Clean table - Itaasional - Make-up table Clean entena'nmenr unit Clean chest of drawers Clean dressed Clean & deodorize chair - large - W ingback Clean & deodorize sofa Clean & deodorize office chair Clean stainless steel towel rack Clean plant- ilarge Clean file ca}linet - two drawer - Includes paper work Clean shelf - 1oat shelf Clean night stand Clean black S decker floor duster Clean diver clash cart Process dry cleaning NOTE: THE FOLLOWING IS AN ESTIMATE FOR DRYCLE A NTNG Electronic cleaning & restoration - per 4tur NOTE: ANYISERVICE REPAIR WILL' SE EXTRA. Pieatres - retar & re -back 1.00 EA(&1 L00 EA@ 6.00 LFtrk !.00 EA(2I 1.00 E C 1.00 EA@ 6.00 EMI 1.00 E. -t z 1.00 EA(.. LOO EA671. 1.00 EAIa? LOO EA@ 1.00 EA(ii 1.00 EA;ot 1.00 EA!& 00 Etc OF CLOMES. 3.00 LAc 3.00 EA@ 1 6.90= 5.73= 2.38= 3.62= 23.355= 411 11:5= 1839= 6.44- 10.33- 920= 12.4,- 6.90= 920= 6.90= 1,723.41= 2098- 25.94= 6.90 5.73 17.28 S.62 28.15 40.22 66.90 18.39 6.44 10.33 9.20 12.44 6.90 9.20 6.90 1,7228.4! 167.84 77.82_ { Room: Refinish furniture DESCRIPTION QNTY WII1T COST TOTAL Refinihch I 'sofa - legs only Refinish ent4iaimnent cabinet - lower unit Refinish dresser with mirror - touch bottom only Refinish nigtil stand - bottom only Refinish headboard - full - touch up Doli BUF0704OCbN 1.00 EAr4 1.00 EA(n^. 1.00 EA@ 1.00 EA(r 1.00 E4ru, 225.00= 55.13= 165.40- 35.51= 64.94= 215..00 35.13 16540 3531 64.94 07202000 Page: 3 Complete Restoration Inc. • 3919 Elm Snipes Road P.O. Box 162 Springdale. AR722764I 800-2424414 or 501-7156-5383 Fex(501) 751-6401 ' Tax TO 71-0710869 DESCRIPTION CONTINUED - Refinish furniture QNTY U1iT COST TOTAL Refinish headboard - single - touch up only 1.00 EA(m. 54.94--; 54.94 Room:M9ve & reset content D£SCRIPTODN QNTY UNIT COST TOTAL Supervisory and administrative labor - per hour ; Labor to load contents • pet hour Large movin! van &t equipment • per day 12.00 HR.@ 24 00 HRiiu 1.00 DAi4' 39.64= 32.76= 137.64= 475.68 736.24 187.64 'Grand, Total yeas: 0.001 SF Wails 0.001 SF Floor 0.001 SF Long Wall BUF0704000N 0.00 SF Ctilin$ 0.00 SY Flooring 0.00 SF Short Wall 0.00 0.00 0 00 SF Walls & Ceiling LF Floor Perimeter 1F Ceil. Perimeter 07/20/2000 Page: 4 • Complete Restoration Inc. 3919 E:m Sprit= Road • P O. Sox 162 Springdale, AR 72 764 800.2424414 or501-756-5383 Fax(501) 75I-6401 "'Tax 1D 71.0710869 Total I le Items Overhead Profs[ Taxable Mems I Grand iota' 8UF070400011 Summary for Sewer Damage 10.00% 10.00% 6.625% 2.59.13 1?59.13 8.078.99 Gene Korismeier Ce.tlftei Restorer • 10.438.:2 235.91 235.91 5=5.?3 11,445.17 O7120/2000 :_e: 5 Complete Restorationit. 3919 Lin Senna Rona P.O. Box 162 Springdale. AR 72764 i 800-242-4414 or 501.756.5383 Fax(501) 751-6101 " Tax TD 11.0710869 Room: Refinish furniture DESCRIPTION Refinish diming chair Refinish tab4 - Diainsroam Refinish chit cabinet Refinish Buffet Refinish dresber with mirror BUF07040REF QNTY UNIT COST TOTAL 6.00 EA@u+ 1.00 EA@ 1.00 EA(i 1.00 EA@ 1.00 SAM: 98.00= 588.00 550.00= 550.00 150.00= 550.00 556.36= 55636 _`65.40— 565.40 Grand Total areas: 0.001 SF Walls 0.001 SF Floor O.0Gj SF Long Wail BUF07040REF 0.00 SF Ceiling 0.00 SY Flooring 0.00 SF Short Wall 0.00 SF Walls d: Ceiling 0.00 V Floor Perimeter 0.00 LF Ceil. Perimcer 07/20000 Page: 2 Complexe Restoration iga 3919 Elm Springs Road P.O. Box 162 Springdale, AR 127641 800-242-4414 or.501-756-5383 Fax(501)751-6411 - Tax ID 71-0710869 Toad Line items Overhead Profit Grand Total UF07040REF Summary for Sewer Damage 10.00°i 10.00% 2,309.76 2.309.76 2,309.76 280.98 2E0.98 3371.^ Gene Kordsmcier Cm -titled Restorer • 07/20/2000 Page: 3 TOTPL P.09 A�.lt Complete Restoration Inc. • I 3919 Elm S rinss Road • P.O. Box 162 ! Sonngdale, AR 727641 80-242-4414 or 501-7.56-3383 Fax(501)7514401 • Tax 11D 71-0710669 Orient Johnny Buffer Home: (501)251.7494 Home: 3260 Kings Cross Fayetteville, AR 72701 Operator: Gn Estimator. Gene Kordsmeier trifle: Certified Restorer Type ofEsn, are: Sewer Damage Das Emered: 7/202000 Dare Assigned: 7/4.2000 Price Use F.4YF,TiF.V99 Estimate: BUF07040RE= File Ncber. BUF07040 Business: (50 ) 756.5383 • FAYETTEaILLE THE CITY OF FAYETTEVILLE, ARKANSAS DEPARTMENTAL CORRESPONDENCE • To: Don Bunn, Assistant Public From: David Jurgens, Water/Sewer Date: December 12, 2000 'rector Subject: Citizen Claim- 3260 Kings Cross (Aimee and Johnny Buffer) GeneraL The claim for reimbursement of damages is partially valid. There was a sewer backup into Aimee and Johnny Buffer's home (which they were leasing) which they discovered on 4 July 2000. They and their two or three young sons had been on vacation; the sewer water may have backed up for up to four days. The water reached a maximum depth of 2". You could see some lines on baseboards, but the depth never exceeded the height of a baseboard. The baseboards in the photographs attached to the claim do not show a water mark above the carpet, although there were some locations where there was a water mark. The water covered roughly 75% of the floor in the home. All carpeting and pads were wet due to wicking action. Most clothing items on the floor were damp, and some were soaked in the sewer water. Hard items on the floor (bowling balls, plungers, etc.) would be easy to clean. Items not in contact with the water would not have been damaged. Sewer Blockage. The blockage was in the 6" clay sewer main, caused by two places where the pipe was nusaligned. We had washed the main less than three weeks before, and had no reason to expect that a backup might occur. We televised the main the next day, and repaired the bad spots the next week. Claim Amount. The Buffer's reaction to this backup is unique in my experience. They seem to beheve that almost everything within the home was contaminated. This belief is reflected in the claim, as it includes $43,154.00 of personal property they claim was not salvageable They also claim $11,445.17 from Complete Restoration, Inc., for restoration costs for the remaining salvageable items. This does not include any costs of cleaning the home or replacing carpets, flooring, etc. Most of the items in the claim were never touched by the water. Their claim total is $54,599.17. There is an additional portion of the Complete Restoration estimate for $$3,371.72 which appears to have been left out of the claimed amount. The Buffers elected to move out of the home. They also stated to me that the City should pay for their movers and all moving expenses. As a note, their claim includes a total of $8,045 for shoes alone. Fifty-eight pair of these shoes were for their children, with a stated value of $1,640.00. City Obligations. This claim is, m my opinion, unreasonable. The City has no legal obligation to pay anything, but has always tned to follow the "do nght" rule m being fair to the residents. This claim, however, far exceeds anything we have ever seen before, although the backup was by no means