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Home My WebLink About79-96 RESOLUTION• • • RESOLUTION NO. 7 9 - 9 6 A RESOLUTION APPROVING AN AGREEMENT WITH NATIONAL ACCOUNT SYSTEMS FOR COLLECTION SERVICES. BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF FAYETTEVILLE, ARKANSAS: Section 1. That the City Council hereby approves an agreement with National Account Systems for collection services, for 50% of the amount collected by the agency. The Mayor and City Clerk are authorized to execute said agreement to cover July 1996 to December 31, 1996, with five one year renewal options upon yearly budget approval. A copy of the agreement is attached hereto marked Exhibit "A" and made a part hereof. PASSED AND APPROVED this 2nd day of July , 1996. APPROVED: By: Traci Paul, City Clerk Fted Hanna, Mayor r EXHIBIT A 1 AGREEMENT This AGREEMENT executed this Anti day of July, 1996, by and between the City of Fayetteville, Arkansas, hereinafter called the "City", and National Account Systems, Inc., hereinafter called the "Collection Agency". WHEREAS, the City of Fayetteville has solicited proposals for services of a qualified collection agency; and WHEREAS, National Account Systems, Inc., has submitted a proposal which has been accepted by the City. NOW, THEREFORE, the City and the Collection Agency mutually agree to the requirements as outlined in RFP 96-4 (Attachment A) and National Account Systems proposal document (Attachment B). Contract shall be for a period of one (1) year with an option to extend the contract up to five (5) additional terms of one (1) year each pending budget approval. The City reserves the right to review, audit, and/or examine any and all records obtained by the Collection Agency pertaining to accounts, and debts. IN WITNESS WHEREOF, this Agreement has been executed on the date first above written. a� o 0.i -' S v • (17 • .,l• 'co • • a. n !i ATfESQ ) 4.4% 1 ,•,.. BY: City Clerk CITY OFF,AYETTEVILLE, ARKANSAS /44 ayor BY: National Account Systems, Inc. BY `� TITLE: , r -e s.1 -c42 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 • RFP NO. 96-4 REQUEST FOR PROPOSAL CITY OF FAYETTEVILLE, ARKANSAS COLLECTON SERVICES CONTRACT MAY 20, 1996 SUBMITTED BY NATIONAL ACCOUNT SYSTEMS FAYETTEVILLE, ARKANSAS Ns A National Account Systems, Inc. 34 West Colt Square, Suite 3 P.O. Box 3678 Fayetteville, AR 72702 (501) 443-5252 Ms. Peggy Bates, Purchasing Manager City of Fayetteville 113 W. Mountain Street Fayetteville, AR 72701 RE: RFP NO. 96-4, Request for Proposal City of Fayetteville, Arkansas Collection Services Contract Dear Ms. Bates and Selection Committee: Since 1990, National Account Systems. Inc., has enjoyed developing a professional business relationship with the City of Fayetteville Utility Department and Municipal Court. We have established a consistent method of handling the City's collection needs, as a result our recovery percentage has averaged 23%, which is above the national figures of 18.7%. Our collection methods include: Telephone communication, correspondence, and skiptracing. All of our employees are trained and required to follow the guidelines set by the Fair Debt Collection Practices Act and the American Collectors Association In addition to extensive training programs, each employee, as part of our office policy is either certified or working towards that goal through the certification program offered by the American collectors Association. National Account Systems, Inc , an Arkansas corporation has been in Northwest Arkansas for over 12 years. Our offices are located at 34 West Colt Square, Suite 3, Fayetteville, Arkansas. We serve over 250 clients throughout this region. We are licensed and bonded in accordance with Arkansas State Licensing Laws governing collection agencies. A copy of our license and bond have been included in this proposal. Our past licensing records may be checked through: Ms. JoAnn Quirk, Attorney at Law, the Director of the Arkansas State Board of Collection Agencies, Little Rock, AR, (501)376-9814. REFERENCE LIST St. Mary -Rogers Memorial Hospital Fred Colbert 1200 W. Walnut Rogers, AR 72756 501/636-0200 Recovery 22.4% Siloam Springs Memorial Hospital Leslie Turner 205 East Jefferson Siloam Springs, AR 72761 501/524-4141 Recovery 16.2% Ozark Orthopaedic & Sports Medicine Clinic Leon Warren P.O. Drawer 1608 Fayetteville, AR 72702 501/521-2752 Recovery 28.% Parkhill Clinic Jana Casey 3336 W. Futrall Dr. Fayetteville, AR 72703 501/521-4433 Recovery 29.6% Ozarks Electric O. E. Luttrell P.O. Box 848 Fayetteville, AR 72702 501/521-2900 Recovery 17% Bates Medical Center Steve Carter 602 N Walton Blvd Bentonville, AR 72712 501/273-2481 Recovery 24.3% Dr. Frank Grammer Joyce Tuller P.O. Box 1807 Fayetteville, AR 72702 501/521-3030 Recovery 34.% Arkansas Sports & Therapy Gala Crowley 2855 Joyce St. & Hwy 265 Fayetteville, AR 72703 501/443-3751 Recovery 28.9% Prairie Grove Telephone Co. Joy Bartholomew P.O. Box 1010 Prairie Grove, AR 72753 501/267-7252 Recovery 20.% City of Bentonville Utilities Doris Bolain 115 West Central Bentonville, AR 72712 501/271-3104 Recovery 21.% The above is a list of references with our average collection recovery percentages as requested. The national average of collection recovery is 18.7%, and according to the latest survey provided by the American Collectors Association , Arkansas falls into one of the most difficult collection regions in the country. We are proud to be one of the leaders in our industry, our average collection recovery is 23%. PROPOSAL TERMS CITY OF FAYETTEVILLE RFP NO. 96-4 RATE: 50% of all monies collected. This is on a contingency basis and includes: 1. Collection of overdue Municipal Court fines. 2. Collection of overdue Water, Sewer, and Sanitation accounts. (Utility billing) 3. Collection of returned Checks. 4. Collection of miscellaneous municipal billings. By the 15th of each month the City will receive a gross billing statement reflecting the previous months collections. The City should then remit 50% of monies collected back to National Account Systems within 45 days of receipt. National Account Systems, as well as the City, may cancel the contract at any time with a thirty (30) day written notice. During and after the duration of the contract, both parties reserve the right to review all records pertaining to those accounts turned to National Account Systems for collections. National Account Systems may forward accounts to an out of state agency provided the agency is a licensed member of the American Collectors Association, and follows the Fair Debt Collection Practices Act. Any account which requires legal action shall be charged at a 50% rate, and all court costs will be advanced by National Account Systems. Be assured that your accounts will be worked fairly and professionally to the best of our ability. Project Team Leaders Darwin J. Baker, Owner, President Mr. Baker has been in the collection industry for the past 20 years. He purchased National Account Systems of Lincoln, Nebraska in 1980, and in 1984 founded the Fayetteville, Arkansas offices. Darwin has been instrumental in developing the Fayetteville location from 3 employees to over 17 employees. Darwin has been involved in many organizations related to the collection industry, these organizations include: 1995-1996 Darwin serves as the President of the Arkansas Collectors Association. He also serves as the Vice -President of the International Fellowship of Certified Collectors of the American Collectors Association. Darwin is a member of the Fayetteville Chamber of Commerce and has served on the Diplomat's Committee for the past 4 years. He is a member of the Kiwanis Club. Steve K. Baker, Vice -President Mr. Baker has been in the collection industry for over 12 years. Steve has been in the Fayetteville, Arkansas offices since 1989. Steve has been responsible for the growth of the company by heading up the marketing/sales department. Steve handles the daily operations of National Account Systems, and special projects. Steve is a Certified Collector through the American Collectors Association certification program, and he is an active member in the Lions Club. Julie Hartshorn, Office Manager Ms. Hartshorn has been in the collection industry for the past 15 years. She has been with National Account Systems for over 7 years. Ms. Hartshorn is responsible for the collection, legal , and clerical departments of the company. She has been a Certified Collector through the American Collectors Association certification program for the past 5 years She is involved in many professional organizations which include the International Credit Association, and the Executive Women's International organization. Ms. Hartshorn is a liaison for special client needs regarding collections of accounts. S- - S i fn. a2 f.r `Vir: .. .a. !n _ ft) . -. - _ .._..... t9 6'o.' �A s ^,}.41:41;::—dcfftfftzt: tit r". -:-.2,.3s iek fr }4.r az�x rr 4h -,t' z c GT zn iy j3l� Y,i1Y A.e. .J ao r/ ..k .'�� i'ar•, r,.:i: V�cFM"^,!.• "iaCE!ui�.7rL`4 COLLECTION Atc;ENCY BOND STATE 0,: Al1I(ANSAS KNO V ALL MEN BY'1'I1ESE. I'1(ESENTS,'J.lit we Account Systems, Inc. (:Is Principal), :11111 (as Surely), arc held and firlul). bound IIIIt11 (he Sla(c Ito:ted or Collection Agencies (hereinafter called Obligee) in the sutra of l:ive.lLsusarnl s uo/l00 1)0LLAItS ($ 5,000.00 ) to the payment whereof we bind oulsclvcs, our heirs, Executors, Administrators and assigns, firmly by Iltcse presents. 1N1IEItLAS, the above bounden Principal has applied for and is about to have issued by said Obligee ;1 license (u do business aS a Collection Agency. Bond No. 6847268G IItoe ive tLil.e: Idnlf, 31, L`.C• National WP S't'FIi4 SI 112PI'v CCMPAM+ TIIE GONll1110N OF THIS obligation is Mat: The Principal and Surely herein shall, upon written demand pay and turn over to or for the person, Partnership. Association, or Corporation front whom any account, bill or other indebtedness i:; taken for collection in accordance with the tents of the agreement upon w'hich it was received for collection and in accordance 1('i(11 the rules and regulations of the Slate Board of Collection Agencies. IN NO EVENT shall the total liability or the surety to all persons, cumulatively, or otherwise, exceed (he penalty of this bund; nor regardless of the number o[ years this bond continues in force shall the liability of the surety exceed the penally of Elle Lund. It is expressly understood that this bond may be cancelled by the Surety al the expiration of (hirly ('ill) days front the d:l(e upon which the Surety shall have tiled with (he said Obligee written notice to SO Cantel. This IN-065i01i, however, shall not operate to relieve, release or discharge the Surety from any liability already. accrued or which shall accrue, before the expiration of (he thirty (:1U) day period. This the 6th thy of March WITINESS: /29.. -? t_T 19 96 NATIONAL ACCt7UNr SYStQS. INC. (1' 1111Ci pt;0 y WESTERN SURETY COMPANY Attach copy of °f[icer. By (Surety) )! ;14-C/;.M. Hoek, Asst. Sec. Power of Attorney unless executed by Corporate If executed by individual sureties (nut less than two) attach sworn statement showing [till names and addresses of said sureties and staling upon oath they own LIIICIICLIOil WWIC(' read property, in the county in which the principal is located, of a value in excess of the penal suns Of this bond, stating the location of said property. • W Western Surety Company POWER OF ATTORNEY KNOW ALL MEN BY THESE PRESENTS: That WESTERN SURETY COMPANY, a corporation organized and existing under the laws of the State of South Dakota, and authorized and licensed to do business in the States of Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana. Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oreaon, Pennsylvania, Rhode Island, South Carolina, South Dakota. Tennessee. Texas, Utah, Vermont, Virginia, Washington. West Virginia, Wisconsin, Wyoming and the United States of America. does hereby make, constitute and appoint M. Hoek of Sioux Falls State of South Dakota its regularly elected Assistant Secretary as Attorney in Fact, with full power and authority hereby conferred upon him to sign. execute, acknowledge and deliver for and on its behalf as Surety and as its act and deed, all of the following classes of documents to -wit: Indemnity, Surety and Undertakings that may be desired by contract. or may be given in any action or proceeding in any court of law or ecuity; policies indemnifying employers against loss or damage caused by the misconduct of their employees: official, bail and surety and fidelity bonds. Indemnity in all cases where indemnity may be lawfully given; and with full power and authority to execute consents and waivers to modify or change or extend any bond or document executed for this Company, and to compromise and settle any and all claims or demands made or existing against said Company. Western Surety Company further certifies that the following is a true and exact copy of Section 7 of the By-laws of Western Surety Company duly adopted and now in force. ta.wit: Section 7. All bonds, policies. undertakings, Powers of Attorney, or other obligations of the corporation shat) be executed in the corporate name cf the Company by the President, Secretary, any Assistant Secretary, Treasurer. or any Vice President. or by such other officers as the Board of Directors may authorize. The President, any Vice President. Secretary, any Assistant Secretary, or the Treasurer may appoint Attorneys in Fact or agents who shall have authority to issue bonds, policies. or undertakings in the name of the Company. The corporate seal is not necessary for the validity of any bonds. policies, undertakings, Powers of Attorney or other obligations of the corporation. The signature of any such officer and the corporate seal may be printed by facsimile. In Witness Whereof, the said WESTERN SURETY COMPANY has caused these presents to be executed by its President with the corporate seal affixed this 6th day of March 10 96 ATTEST WESTERN SURETY C�� '•NY By Assistant Secretary Joe P. Ki by, President STATE OF SOUTH DAKOTA l Il ss. COUNTY OF MINNEHAHA On this 6th day of March 19 96 before me, a Notary Public, personally appeared Joe P. Kirby and L. Nelson who, being by me duly sworn, acknowledged that they signed the above Power of Attorney as President and Assistant Secretary, respectively, of the said WESTERN SURETY COMPANY, and acknowledged said instrument to be the voluntary act and deed of said Corporation. S. BARNES F NOTARY PUBLIC - r SOUTH DAKOTA sr.n t, y S My Commission Expires 1-2299 4 Form 672 — 10-94 S t weet Notary Public