HomeMy WebLinkAbout2007-08-20 - Agendas - Final•
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FAYETTEVI LLE
PUBLIC LIBRARY
B9ond Words
Board of Trustees
August 20, 2007 4 pm
Regular Meeting
Draft Agenda
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I. Call to order
II. Approval of minutes
A. Minutes 6/18/07 - page 2-3
B. Signed minutes 4/16/07— page 4
III. Reports
A. Key upcoming events —page 5
B. Library administration
1. Management reports
a. June -July 2007 strategic plan progress — page 6-8
b. July 2007 performance measures — page 9
c. June 2007 performance measures — page 10
d. Comparison chart of check-outs per month 2004-2007 — page 11
e. Circulation Trends — page 12
f. Summer reading club results page 13-14
2. Financial reports
a. July 2007 budget comparison — page 15
b. July 2007 balance sheet — page 16-17
c. July 2007 profit and loss — page 18-20
d. June 2007 budget comparison — page 21
e. June 2007 balance sheet — page 22-23
f. June 2007 profit and loss — page 24-26
C. Friends of FPL — page 27
D. FPL Foundation — page 28
• Old business
A. Customer service standards — page 29-31
B. 2008 Budget requests — page 32
1. Operations — page 33-34
2. CIP — page 35-37
V. New business
A. Audit report (Andrew Richards, CPA, Senior Manager, BKD, LLP) — see attachment
B. Staff presentation: Non -Profit Center resources (Michele Raine, Manager, Reference Services)
C. Appointment to the Fayetteville Public Library Foundation Board of Directors — page 38
D. Policy revisions
1. PA -81 Resignations — page 39-40
2. KV Use of Meeting Rooms — page 41-47
VI. Adjournment
VII. Attachments
A. Projected 2007 meeting agendas (updated 8/07)
B. Strategic Plan: List of Objectives to Be Completed June 2007.
C. NEH "We the People Project" recognition for "A Richer World: An NEH Challenge Grant Proposal to
Establish a Humanities Endowment" May 31, 2007
D. Library Public Relations Council Certificate of Merit for "Annual Report Category" 2007 (presented at
LPRC meeting at ALA, June 2007 in Washington, D.C.)
E. Letter from Governor Mike Beebe announcing an arts -in -education grant from the Arkansas Arts Council,
an agency of the Department of Arkansas Heritage, June 25, 2007.
F. Bennett, Brett. "Peer-to-peer Tutelage Being Organized for Next Fall," NWA Times, June 19, 2007.
G. Roxborough, Shannon. "Cosmopolitan Meets Country in Fayetteville," www.northjersey.com, June 18,
2007.
• H. Supreme Court of Arkansas No. 06-602. City of Fayetteville, Arkansas, Appellant vs. Washington
County, Arkansas; Lee Ann Kizzar, Assessor; Fayetteville School District; Fayetteville Public Library; Police
Pension and Relief Fund Board of Trustees; Firemen's Pension and Relief Fund Board of Trustees; and
Richard Weiss, in his official capacity as Director, Arkansas Department of Finance and Administration.
I. 2006 Audited Financial Statements of the Fayet{eville Public Library
Fayetteville Public Library
Board of Trustees Regular Meeting
June 18, 2007
MINUTES
Prepared by S. Terry, Manager, Marketing and Communications
Board Members present: L. Brewer, D. Ferritor, M. Hunt, D. Marr and B. Schaffer. M. Malone called in by phone. Staff
present: G. Kunze, K. Rago, C. Rew, L. Schaper, S. Terry and S. Thorup. Press: T. Hollenbeck (NWAT). Absent:. E. Jordan
The Board of Trustees meeting was called to order at 4 p.m. by D. Ferritor.
1. Introduction of Kara Rago as the new advancement director and the announcement of the creation of the new
department known as Advancement and Community Relations, which includes fundraising, friend raising, volunteers,
marketing and communications.
2. Approval of minutes M. Hunt moved to approve the minutes of April 16; D. Marr seconded the motion. All voted aye.
3. Recognition of Vince Chadick of the Bassett Law Firm. Vince was recognized with a plaque for his exemplary efforts
and successful advocacy on behalf of the library before the Arkansas Supreme Court which ruled, on 4/26/07, that
property tax approved by voters for public libraries pursuant to the Arkansas Constitution cannot be diverted to fund
improvements in a tax increment finance district.
4. Library Reports. 1.) L. Schaper noted that the three remote returns are in place at three locations of the Bank of
Fayetteville since May 14 and usage has steadily increased for a total of over 450 items returned to them last week. 2.)
Schaper pointed out the MyLibraryBookstore function is now available, which allows people to buy books through the
library's website with a portion of the money coming back to the library. 3.) Internet service has been successfully
upgraded in the past month. 4.) S. Thorup gave an update on the ongoing Summer Reading Club program, noting
1,365 students in preschool through 5th grade enrolled in SRC, 767 students in 6th through 9th grade and 47 students
in 10th through 12th grade. 5.) Schaper noted that circulation has increased 17.7 percent over last year and the library
is at 69 percent self check because of self pick up holds and credit card payment at Express Check. 6.) Schaper
noted that a new report function, available since the library upgraded to Polaris 3.3, produces performance measures •
that, in some cases, differ from those the library has reported, and the library is in the process of understanding the
difference and will change the numbers when the reason for the discrepancy is understood.
5. Statistical and Financial Report. 1.) C. Rew said the library is close to being on -target with the materials budget given
recent spending.
6. Friends. 1.) G. Kunze said new lifetime members for Friends have brought the total to 136 lifetime members. 2.) G.
Kunze said the Friends had a garage sale May 19 where more than 800 items were sold. The rest of the books were
sent to the Salvation Army; $187 dollars were raised.
7. Foundation. 1.) K. Rago announced that a National Endowment for the Humanities challenge grant was awarded to the
library. The grant is $600,000 contingent on $1.8M in funds raised.
8. Old business: A.) Board by-law revision: S. Thorup noted several revisions, including a one-year term for each officer
with a limit of three terms, one board member at each Friends of the Library meeting, bylaw review every four years and
expand the committee section to allow for ad hoc committees of art, nominating, budget and audit. B. Schaffer moved
to approve the revisions with an amendment that changed the appointment time of the members of the nominating
committee; D. Marr seconded. All voted aye to approve the changes. C.) Branch and books -by -mail student study
summary: L. Schaper reviewed the final report from the University of Arkansas students on branch libraries and a books
by mail service. Schaper recommends a consultant be retained sometime in 2008-09 to conduct a branch study. She
anticipated beginning the books -by -mail program on a trial basis later this year D) Library, Friends, Foundation
Working Group recommendations: Each of the three groups will review the set of recommendations, which include the
an annual joint event for the three boards, bylaw revisions, annual signature events for Friends and Foundation, a
lifetime Friends membership for all Roberta Fulbright members, consistent recognition for levels of giving; benefits of
annual giving; consistent work processes, offering new FPL cardholders with a one-year complimentary Friends
membership, conducting advocacy training for all board members, and establishing an on-going working group. The
goal of the recommendations is to allow each entity to be both autonomous and fully aligned in its efforts. The Board of
Trustees is the first to consider the recommendations. Motion to approve was made by D. Marr and seconded by L.
Brewer. All voted aye.
9. New business: _ •
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a. 2007 Budget Adjustment Request that $4,716 be added to Materials line item and and $14,416 be
added to the Programming line item—this funding is from donors. Motion was made by D. Marr and
seconded by B. Schaffer. All vote aye.
b. An initial 2008 budget proposal was discussed. Schaper said that if the City will allow an extension then
the Board will not need a special meeting in July or early August to approve the proposal.
c. Strategic Plan review: 10/06 through 5/07: L. Schaper said the library had accomplished more of the
objectives of the plan than anticipated. S. Thorup will present a list of the yet -to -be completed items at
the next board meeting in August.
d. Staff presentation by Michele Raine, Manager of Reference Services. Raine presented a demonstration of
some of the library's e -books.
e. Policy revisions: The following policy revisions were considered:
i. PA -9 Insurance. Nomenclature revision to comply with recent personnel policy changes.
ii. PA -11 Leave of absence without pay;. Nomenclature revision to comply with recent personal
policy changes.
iii. PA -31 Inclement weather. Nomenclature revision to comply with recent personal policy changes.
iv. PA -57 Attendance and absence without leave. Nomenclature revision to comply with recent
personal policy changes.
v. PA -59 Closed days. Nomenclature revision to comply with recent personal policy changes
vi. PA -5 Educational leave, tuition assistance etc.: S. Thorup noted that the revisions include
encouraging students to pursue State Library scholarships and expanding the professional
association membership partial reimbursement to include non -library associations.
vii. PA -25 Children of staff: L. Schaper said the policy was revised so as to ensure that children of
staff cannot be left anywhere on the library campus while their parent is on duty. If they are
present, they must be in compliance with Policy ND: Children at the Library.
viii. PA -27 Dress code: Schaper said the revision emphasizes that staff should dress and wear shoes
according to their positions. The new policy allows pages and housekeeping staff to wear neat
shorts; mini -skirts and bare midriffs are not permitted.
• ix. PA -33 Name tags: This policy was folded into the dress code policy above so it can be deleted.
x. PA -41 Personal telephone use: S. Thorup said the policy was expanded because of the
prevalence of cell phones and that the policy for personal phone calls still applies to those.
xi. PA -51 Computer Resources: Schaper said the existing email policy was renamed and revised to
go beyond email to include computer resource use and gives the library the authority to monitor,
search, retrieve backup, copy, read etc. any and all communication that passes through the
library's network.
xii. PA -55 Appointments: After considerable discussion about Vince Chadick's revision (handed out)
and definition of "immediate family" a motion was made by D. Marr to eliminate all revisions
except line #1. This motion was seconded by L. Brewer. All voted aye.
xiii. PA -61 Overtime: Previously called "compensatory time" this revision deletes parts no longer
applicable.
xiv. PA -65 Emergency leave: Schaper said that the bereavement policy approved in April makes this
policy redundant; it can be deleted.
xv. PA -69 Evaluations: Schaper said this policy is expanded to require a written evaluation for all
employees. D. Marr recommended this item be revisited in one year
xvi. PA -73 Military leave: Policy states the library will follow current federal regulations.
A motion was made by D. Marr to approve all policy revisions; seconded by L. Brewer. All voted aye.
f. New policy: PA -02 Retirement: This policy allows the library to provide retiree insurance to those whose
age and years of service equals 65. The policy requires the person to remove themselves from the library's
insurance and get on Medicare when they reach retirement age. Motion was made by D. Marr; seconded
by L. Brewer. All voted aye.
g. Customer service standards: L. Schaper said a staff committee put the draft pledge together in response
to the library's strategic plan. The board will discuss the pledge at its August meeting.
10. D. Marr moved to adjourn; B. Schaffer seconded. All voted aye. Meeting adjourned at 6:44 p.m.
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3
Fayetteville Public Library
Board of Trustees Regular Meeting
April 16, 2007
MINUTES •
Prepared by S. Terry, Manager, Marketing and Communications
Board Members present• L Brewer, D. Ferritor, M. Hunt, E. Jordan, D. Marr, M. Malone and B. Schaffer. Staff present: H. Bradberry, L.
Greenwood, G. Kunze, A. Low, C. Rew, L. Schaper, S. Terry and S. Thorup. Also present: Dr. S. Mason and University of Arkansas
engineering students Seth Bonin, Meredith J. Griffin, Lauren Holloway, Adam Keeley. Press. S Patton.
The Board of Trustees meeting was called to order at 4 p.m. by D. Ferritor.
L. Brewer, M. Hunt and M. Malone were sworn in by Judge Rudy Moore.
1. Library Reports. 1.) L. Schaper noted circulation is up 18.9% percent since January. She also noted that the library has been
opening at 9 a.m. since April 1. Schaper noted that The Big Read is currently in progress and that Summer Reading Club is
approaching.
2. Statistical and Financial Report. 1.) C. Rew noted the Foundation payment received during March was higher than
anticipated last June. 2.) Rew reported that the library is on target for its financials.
3. Friends. 1.) G. Kunze said spring membership forms have gone to more than 800 members. 2.) Kunze also noted the
Friends has added a teen membership level and is considering a youth level. 3.) Friends will host a garage sale May 19.
4. Foundation. 1.) H. Bradberry announced that she will resign her position June 1. 2.) She announced that the Foundation has
a goal of distributing $400,000 to the library by June 1. 3.) Bradberry said the library is restructuring to make the next
Director of Development a library employee 4) B Schaffer moved to pass a resolution honoring Bradberry for all the work
she has done during her tenure at the library; seconded by all.
5. Friends, Foundation, Library Working Group: 1.) L. Schaper said the group has created a set of draft recommendations,
including the three boards hosting an annual joint event, the group reviewing and recommending by-laws changes for each of
the three boards fundraising for both Friends and Foundation at all library events, membership in the Roberta Fulbright
Society granted for all lifetime Friends members, recognizing levels of annual giving and developing a list of giving benefits.
6. Art Committee: 1.) E. Jordan announced that four proposals were presented and that plans for the interactive wall are moving
forward. 2.) H. Bradberry noted that a new exhibit will be hung in the library next week.
7. Old business: A.) TIF update: B. Schaffer reported that oral arguments in the TIF case were heard April 5 in Little Rock in
front of the Arkansas Supreme Court. A decision is expected in four to six weeks. B.) By law revision draft proposal: S. Thorup
reviewed proposed changes. Four additional items were presented: term limits for officers of two years, board representation
at Friends of the Library board meetings, regular schedule for bylaw review and creation of additional standing committees.
D. Marr moved to implement the current proposed changes and consider the four additional changes at the next meeting in
June; seconded by E. Jordan. All aye. C.) Branch study and books -by -mail by University of Arkansas industrial engineering
students: Presentation was made. D.) Check out desk reconfiguration: Held item pick up will be moved from behind the
check out desk to the media section. Patrons can pick up their holds and check out the material at the Express Check
stations.
8. New business: A.) Staff presentation: L. Greenwood presented a preview of the Summer Reading Program for 2007, which
kicks off Saturday, June 2. B.) Trustee emeritus recommendation for Ann de Noble: D. Ferritor noted de Noble's long service
to the board. Motion was made by M. Malone; seconded by D. Marr. All voted aye. C.) Policy changes: 1) LK: Library card
eligibility: Defines a new class of residents eligible for a Fayetteville Public Library card for those associated with non-profit
groups. LR: Registration establishes the procedure. M. Hunt moved to accept the items together; L. Brewer seconded. All
aye. D.) Policy change: LO: Lost materials. D. Marr moved to accept revision; L. Brewer seconded; all aye. E.) Policy change:
JC: Closed days: The library requests the building to close the Sunday, Dec. 23. The library also requests to close the Sunday
before Memorial Day to de floor finishing. This is for 2007 only. M. Malone moved; B. Schaffer seconded. All aye. F.) Policy
changes: 1.) PA -4) Employment - revision: The library would not continue the grandfathering of employees under previously
existing sick and leave time policies. Everyone will work with the same policies D Marr moved; B. Schaffer seconded. All
aye. 2.) PA -12) Paid Time Off - add PA -13 Leave for Vacation and closed days - deletion: C. Rew noted that employees will
be given two extra days to avoid worrying about limited sick time days during the initial year of the plan. D. Ferritor requested
a follow up review of the policy be presented to the board at the end of the year. D. Marr moved; M. Hunt seconded. All voted
aye. 3.) PA -13) Extended sick time: Delete PA -19 and replace with PA -13. D. Marr moved; M. Hunt seconded. All voted aye.
4.) PA -14) Jury Duty - additional policy: Create a policy to pay employees when they serve on jury duty on regularly
scheduled work days. M. Hunt moved; L. Brewer seconded. All voted aye. 5.) PA -15) Bereavement - addition / PA -15
Retirement renumbered as PA -16 Retirement: L. Brewer moved; D. Marr seconded. All voted aye. 6.) PA -17 Shared Leave
Program - deletion: Employees would donate time to a bank rather than for a specific purpose. The executive team would
determine when the days would be given. D. Marr moved to delete the item by; B. Schaffer seconded. All voted aye. 7.) PA -
81 Resignations - revision: M. Hunt moved; D. Marr seconded. All voted aye. •
9. D. Marr moved to adjourn, and E. Jordan seconded. All in favor. Meeting adjourned at 6:10 p.m.
4 r zl
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FAYETTEVILLE PUBLIC LIBRARY
Key Events: Through Oct. 19
• Saturday, Sept. 8, from 9 am to 3:30 pm, Walker Community Room & Ann
Henry Board Room: Ozark Writers Live1, a showcase of regional authors
and their works.
• Saturday, Sept. 8, from 9 am to 3 pm, Leverenz Room: Ozark Writers Live!
Workshops
• Monday, Sept. 10 at 7 pm, Walker Community Room: Launch of the FPL
Film Club with a screening of Citizen Kane, directed by Orson Welles.
• Sunday, Sept. 16 at 2 pm, Walker Community Room: Central High School
Integration Commemoration with panelists Betsy Jacoway, George Knight,
Roy Reed and Charles Robinson
• • Friday, Oct. 19 at.7 pm, Roberta Fulbright Society signature event with
Anthony Bourdain, best-selling author, chef and host of No Reservations on
the Travel Channel Public talk is preceded by a donor event at 5:30 p.m.
Theo's American Kitchen, an event sponsor, will prepare the food according
to a menu prepared by Mr. Bourdain. Theo's will also offer a special
dinner on Tuesday, October 16 featuring recipes from Anthony Bourdain's
cookbook Les Hailes.
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5
FAYETTEVILLE
PUBLIC LIBRARY
Beyond Words
Strategic Plan Progress Report
June — July 2007
I. Access: Implement strategies to improve and extend access to library collection and services.
a. Hours: Complete for 2007.
b. Facilities:
i. Posted and distributed Cafe RFP.
ii. Researched the possibility of "diamond polishing" the terrazzo.
iii. Hosted the Mayor's reception for the International Council for Local Environmental Initiatives
iv. Replaced the cistern pump to improve ease of use.
v. Repainted two areas of the garage to cover graffiti.
vi. Testing LED lights in garage
vii. Held meeting with Assistant Police Chief and two officers re: building security.
c. Branches:
i. Student study complete.
d. Remote return locations:
i. Collected 1,766 items in June - approx. 92% increase over the first partial month of operation.
ii. Collected 2,457 items in July — approx. 40% increase over the first full month of operation.
e. Website:
i. Began reviewing and planning online catalog customization options.
f. Computing and networking resources:
i. Ordered a new generation, PC-based microform reader to allow easier access to that collection.
ii. Trained managers on new Polaris reporting system that facilitates retrieving activity information.
iii. Upgraded the library's firewall, added caller ID and made needed gateway changes
iv. Bought 31 PCs (rolling replacement plan). All existing PCs are out of warranty and deteriorating.
g. Outreach services:
i. "Reading Road Show" began outreach to Children's House and Richardson Center to take story
time to centers that cannot transport their students to the library.
ii. Staffed an informational table at Farmers' Market Kids' Day in June and July.
iii. Planning to attend Fayetteville Public School Teacher's Expo on August 17.
iv. Visited 4 day camps to enroll students in the FPL summer reading club.
v. Visited Dog Party USA to promote therapy dogs; using them in FPL's Sit, Stay, Read! program.
vi. Provided Washington Co. Women's Detention Center with books donated by the Friends.
vii. Attended Business Expo in June and networked with members and potential customers.
II. Collections: Develop collections that are responsive to the needs and demands of its community.
a. Adult materials:
i. Trained on Bowker Book Analysis to compare adult collection to core bibliographies
Evaluated adult fiction against Booklist's top SF/Fantasy titles of 2006. All titles owned.
iii. Checked adult collection against Los Angeles Times Book Prize winners. Ordered 10 titles.
iv. Checked adult collection against ALA Notable Books List. FPL owns 23 of the 26 titles.
v. Evaluated collection against the Quills nominee listings. FPL owns books by all five nominees
for Debut Author of the Year
b. Reference:
i. Completed trial of Small Engine Repair Database. Waiting for pricing information from vendor.
ii. Attended training from vendor on changes to ReferenceUSA database.
iii. Offered six training sessions to customers interested in Nonprofit Resource Center materials.
c. World languages:
Ordered a variety of French and Spanish language titles.
Strategic Plan Progress Report
6 June — July 2007
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• d. Youth services:
i. Worked on shelving and display for a large infusion of CD audio books and DVD films.
ii. Provided 50 print copies of Harry Potter and the Deathly Hallows and 10 CD copies.
e. Nonprint:
i. Selected and ordered 119 Playaway audio book devices provided through a Friends' donation.
ii. Evaluated CD audio book collection against Book/ist'sTop 10 Crime Fiction Audio Books list.
f. E -collections:
i. Explored downloadable video through Recorded Books; found pricing prohibitive.
ii. Requested pricing from Overdrive Media for downloadable audio books and possibly video.
iii. Continued adding organizations to the Community Resource Wiki.
III. Services: Define its essential activities and service levels.
a. Programming and events:
i. 160+ participated in the roll-out party for the final Harry Potter book.
ii. Continued event planning and publicity for "Ozark Writers Live!" scheduled for September.
iii. Continued recurring adult book and movie clubs.
iv. Presented library overview to students in the English as a Second Language program.
v. Presented "Find It and Fund It" workshop for the Chamber's Teacher Leadership class.
vi. Presented "Staying Healthy Your First Year in College" program.
vii. Began a 10 -week summer reading series for birth through teens, with 750 preschool listening
logs picked up to date, 1665 elementary independent readers signed up, and 818 - 6th through
9th graders and 69 - 10th through 12th graders registered. Total independent reader registrants
to date are a record high of 2,552.
viii. Continued weekly storytime programs.
ix. Continued writing, art, music, song -writing and theater camps for elementary age children.
x. Continued recurring teen events that include Open Mic Night, Knitting and Anime.
xi. Presented instruction by Poets in the Street funded by Arkansas Arts Council grant.
• xii. Preschool and elementary program attendance for June and July was over 10,500. Teen
attendance during the same period was 1,087.
xiii. Hosted Art Exhibit Reception for Angela Peace for 75 people.
b. Self-service strategies:
i. Received 93 online library card registrations and handled 216 online account updates.
ii. Continued educating customers on held -item pick up.
c. Customer service:
i. Adjusted hold slips to accommodate customer privacy concerns in self-service environment.
ii. Investigating providing a library card for Internet -only use.
iii. Began offering test proctoring service for adults.
d. Customer service standards:
i. Gathered staff feedback and worked toward incorporating it.
e. Staffing:
i. Accepted resignations of G. Golden, Manager, Circ. Services and J. Lillian, Youth Librarian.
ii. D. Stramel, Asst. Manager, Circ. Services appointed interim circ. manager.
iii. Increased hours of E. Puckett during search for the youth librarian replacement.
iv. Completed two steps of interview for Manager, Circ. Services.
v. Advertising for Youth Librarian.
vi. Det. D. Williams trained staff on dealing with customers who suffer from mental illness.
vii. Five staff members attended Polaris training on the new reporting web application.
viii. M. Raine accepted into the Chamber of Commerce's 2007-8 Leadership class.
ix. L. Schaper, S. Thorup and J. Lillian, attended ALA Annual Conference. Lillian graduated from
ALA's Emerging Leaders' program. Thorup was honored at the Mover and Shaker luncheon and
attended the Advocacy Institute. Schaper presented to a group of librarians considering Polaris;
accepted the special mention award from the Library Public Relations Council and "hosted" a
dinner for the NISO RFID Working Group.
• x. Quarterly full staff meeting focused on NEH grant opportunities and requirements. Weekly staff
meetings focused on database mini-trainings.
Strategic Plan Progress Report
7 June — July 2007
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xi. Managers completed first drafts of job descriptions.
IV. Visibility and value: Promote the contributions and value of the library to the greater Fayetteville area.
a. Marketing plan:
Plan complete. Working toward specific goals.
b. Marketing (visibility):
i. Wrote monthly library column for Fayetteville Free Week/y in June and July.
ii. Coordinated advertising for Summer Reading Club in NW Arkansas Times and Kid's Directory.
Emailed upcoming Summer Reading events to Noticias Libres each week during the summer.
iv. Informed Citiscapes Metro Monthly, Kid's Directory and Mother & Child Reunion of events.
v. Distributed library card sign up information and SRC calendars at Farmer's Market on June 28.
vi. Coordinated advertising and publicity for upcoming Ozark Writers Live! event
c. Communications:
i. Wrote 16 press releases from July 1 to July 31.
ii. Wrote, produced and distributed monthly newsletter before deadline.
iii. Interviewed by The Morning News regarding Harry and the Potters Concert.
iv. Interviewed by NWArkansas Times, KUAF and 40/29 TV regarding the new Harry Potter book.
v. Worked with Noticias Libres resulting in a July article about summer programming at FPL.
vi. Coordinated Poets in the Streets interview with KUAF; resulted in a story on Ozarks at Large.
vii. Edited and oversaw production of 2006 Annual Report.
viii. Presented talk to Noon Lions Club for 50 people
ix. Hosted Lt. Gov. Bill Halter and local Chamber and Visitors Bureau representatives (August 3).
d. Collaboration:
i. Continued to discuss shared programming with the UA's Osher Lifelong Learning Institute.
ii. Washington Co. Law Library will full fund access to Westlaw from library computers.
iii. Partnered with the Fayetteville Optimist Club and Fayetteville High School to provide free peer
tutoring on three afternoons in math and science to FHS students. Four peer tutors have been
hired. The Optimist Club will pay tutors at a rate of $8/ per hour through the academic year. The •
program begins on Sept 4th from 4:00-6:00.
iv. Assisted John Coleman, City Sustainability Coordinator, re: LEED and utility savings.
v. Working with a local committee to honor the life of John Lewis.
vi. Participated in Downtown Partners retreat.
V. Sustainable funding: Seek funding sources that are reliable, sustainable, and adequate to carry out the Library's
mission; these sources will grow as the community grows.
a. Funding strategies:
i. Invited to apply to the Walker Family Foundation to fund the NEH Challenge Grant. Additional grant
proposals will be sent to Walton Family Foundation and The Bodenhamer Foundation
ii. Certifying 2005 and 2006 RFS gifts to be used in NEH match
iii. Working towards development of an annual appeal.
b. Funding sources:
i. Hosted the State Library's LDD1 meeting; funding was the key topic.
c. Advocacy:
i. Joined the Friends of the Library USA (FOLUSA) organization which entitles FPL to a newsletter,
toolkits, sample agreements, expertise and other practical resources.
d. Foundation and Friends:
i. Foundation unanimously approved recommendations for aligning the Friends, Foundation and Library to
enhance fundraising capabilities and better support the needs of the Library.
ii. Friends formed a bylaw committee and are now reviewing proposed changes. They approved some of the
Working Group recommendations and are considering others.
ii. FPLF approved the slate of 2007-2008 Officers and Board Nominations.
iv. Secured in-kind sponsorship for the Roberta Fulbright Society signature event featuring Anthony
Bourdain. Scott Bowman is donating catering through his restaurant, Theo's American Kitchen.
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Strategic Plan Progress Report
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8 June — July 2007
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•
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•
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Month
Sources of Funds
Millage Receipts
City of Fayetteville
Fines & Fees
Interest
City CIP books
City CIP other
Foundation
Friends
State Aid
Rental Income
Meeting Room Fees
Grants
Misc.
Total Sources of Funds
Expenses
Salaries & Wages
Payroll Taxes
Employee Insurance
Retirement
Programming
Library Materials
Supplies
Computer Supplies& Hardware
Computer Licenses & Maint.
Utilities
Postage
Travel & Training
Contractual Services
Landscape Maint.
Building Maint.
Equip. Lease & Maint.
Insurance
Public Rel. & Misc.
Furniture & Equipment
Total Expenses
Excess/Deficit
Fayetteville Public Library
Budget Comparison
July 31, 2007
Current
7 Month
81,630
134,429
15,947
3,995
24,583
4,487
1,402
30
4,000
1,027
271,530
Monthly
Budget
80,508
134,429
10,000
1,250
24,583
1,917
31,678
3,958
7,392
1,167
0
1,667
5,575
304,123
Current
YTD
557,944
941,003
100,699
22,693
172,081
0
401,787
24,000
53,089
8,984
365
20,000
5,713
213081358
Budget Annual
YTD Budget
563,553
941,002
70,000
8,750
172,083
13,417
221,744
27,708
51,742
8,167
0
11,667
39,027
2,128,859
966,091
1,613,146
120,000
15,000
295,000
23,000
380,132
47,500
88,700
14,000
0
20,000
66,904
3,649,473
142,473 138,533 907,269 969,729 1,662,392
11,132 11,080 73,839 77,563 132,965
8,364 9,657 62,277 67,601 115,888
11,959 10,833 71,937 75,833 130,000
15,091 8,118 41,497 56,826 97,416
33,001 34,393 197,344 240,751 412,716
8,475 15,646 101,846 109,521 187,750
2,374 11,750 14,099 82,250 141,000
9,754 9,667 14,523 67,667 116,000
14,666 15,500 80,585 108,500 186,000
1,572 2,500 11,810 17,500 30,000
3,990 4,690 17,835 32,828 56,277
12,459 10,850 51,877 75,950 130,200
3,083 538 21,583 37,000
10,768 8,042 35,270 56,292 96,500
5,000 0 35,000 60,000
746 2,684 5,221 8,950
368 1,083 3,970 7,583 13,000
2,297 25,065 16,080 27,565
286,446
303,468
1,714,265
2,124,278 3,641,619
-14,916
655 594,093
4,582 7,854
15
12:50 PM
08/08/07
Cash Basis
Fayetteville Public Library
Balance Sheet
As of July 31, 2007
ASSETS
Current Assets
CheckinglSavings
General Operating Funds
Bank of Fayetteville -Deposits
Petty Cash
Total General Operating Funds
Merrill Lynch-WCMA
Operating portion of account
Total Merrill Lynch-WCMA
Schwab -Millage 4108-2175
1125 • Schwab Institutional - longterm
Total CheckinglSavings
Other Current Assets
1220 • Due to/ from other Gov. Units
1250 • Prepaid Expenses
Accounts Receivable
Total Other Current Assets
Total Current Assets
Fixed Assets
Fixed Assets
Library Buildings
Equipment
Furniture & Fixtures
Accumulated Depreciation
Total Fixed Assets
Library Owned Art
Total Fixed Assets
TOTAL ASSETS
LIABILITIES & EQUITY
Liabilities
Current Liabilities
Accounts Payable
Accounts Payable
Total Accounts Payable
Other Current Liabilities
Accounts Payable -Other
AIP Vacation accrual
NP Salaries & Wages Accrual
NP Other Payroll Llabllities
Accounts Payable -Other - Other
Total Accounts Payable -Other
1950 • Accounts Payable - COBRA
Payroll Tax Liabilities
State Unemployement Payable
Payroll Tax Liabilities - Other
Total Payroll Tax Liabilities
Other Payroll Liabilities
Health & Dental Insurance
2330 • Vision Insurance
2340 • Vol. Life & AD&D
2345 • Voluntary Group Life
Cafeteria Plan
Health Savings Account
Supplemental Insurance
16
Jul 31, 07
84,052.85
408.00
84,460.85
931,680.00
931,680.00
918,789.49
770,118.26
2,705,048.60
1,003,702.30
68,313.00
-24.75
1,071,990.55
3,777,039.15
20,754,629.47
989,695.05
233,599.94
-1 233 014 33
20,744,910.13
150,000.00
20,894,910.13
24,671,949.28
-1,336.28
-1,336.28
111,446.66
16,905.35
23,612.74
16,041.98
168,006.73
231.13
298.81
8,339.34
250.90
8.00
44.78
50.00
2 981 52
374.87
0 57
529.94
Page 1
•
•
12:50 PM
08/08/07
Cash Basis
•
•
Fayetteville Public Library
Balance Sheet
As of July 31, 2007
Employee contributions
Total Other Payroll Liabilities
Total Other Current Liabilities
Total Current Liabilities
Total Liabilities
Equity
Investment in Fixed Assets
Fund Balance -Undesignated
Fund Balance -Reserved
facilitle major repairs & rep
for reparis & replacements
f & f repairs & replacements
Total Fund Balance -Reserved
Fund Balance -Current Year Net
Net Income
Total Equity
TOTAL LIABILITIES & EQUITY
Jul 31, 07
380.00
12,429.41
180,966.65
179,630.37
179,630.37
21,361,499.04
1,941,344.38
200,000.00
200,000.00
200,000.00
600,000.00
218,148.74
371,326.75
24,492,318.91
24,671,949.28
17 Page 2
12:51 PM Fayetteville Public Library
08/08/07 Profit & Loss YTD Comparison
Cash Basis July 2007
Ordinary Income/Expense
Income
Revenue & Support
4150 • Miscellaneous Income
sale of items, or regist.
4500 • Misc. M.J.
4501 • Designated Gifts Other
Donations Materials
non restricted gifts to child
4500 • Misc. M.J. - Other
Total 4500 • Misc. M.J.
4150 • Miscellaneous Income - Other
Total 4150• Miscellaneous Income
Cafe Rental
charges for set up and equipm
Fines & Fees
Fees collected at front desk
4315 • Library Cards
4320 • Research & Misc. Genealogy
4360 Lost and Paid
4365 • Refund of Lost & Paid
4360 • Lost and Paid - Other
Total 4360 • Lost and Paid
4370 • Damaged and Paid
4380 • Copier and Printer income
4390 Short and Over
Total Fines & Fees
Interest
4401 • Interest -Operating
Total Interest
Federal Grants
State Aid to Libraries
state aid
Total State Aid to Libraries
Total Revenue & Support
Total Income
Expense
Operating Expenses
Office Supplies
5110 • Administration Expenses
Volunteer needs
computer supplies & minor eq.
5114 • Computer Software, Llc. & Maint
5115 • Computer hardware & supplles
annual charges
Total computer supplies & minor eq.
supplies to be reimb by Found
5130 • Childrens Program
5131 • Young Children Prog. & Supplies
5133 • Young Adult Expenses
5130 • Childrens Program - Other
Total 5130 Childrens Program
Adult prog. expenses
5140 • Book Repair & Circ. Supplies
supplies for cleaning the bdg
signage materials
Jul 07
0.00
320.01
125.00
0.00
3.07
448.08
579.01
1,027.09
1,401.72
30.00
13,424.23
240.00
60.00
-68.84
156.67
87.83
76.97
1,616.11
441.97
15,947.11
3,995.39
3,995.39
4,000.00
4,487.00
4,487.00
30,888.31
30,888.31
5,271.76
0.00
9,354.32
2,373.72
400.00
12,128.04
0.00
6,780.89
8,309.64
0.00
15,090.53
0.00
1,285.43
1,159.58
0.00
Jan - Jul 07
169.27
1,029.09
491.00
995.98
531.52
3,047.59
2,663.66
5,880.52
7,933.95
1,415.00
82,911.07
1,941.00
537.00
-292.56
3,768.33
3,475.77
642.79
11,445.47
-254.30
100,698.80
22,693.14
22,693.14
20,000.00
53,089.00
53,089.00
211,710.41
211,710.41
31,250.25
64.64
13,950.88
13,163.81
1,506.60
28,621.29
35.03
21,345.76
13,665.74
354.01
35,365.51
6,089.12
43,454.84
8,081.87
1,119.85
18 Page 1
•
•
•
12:51 PM Fayetteville Public Library
08/08/07 Profit & Loss YTD Comparison
C
h Basis July 2007
•
•
Total Office Supplies
Postage
Travel & Training
Public Notice
5725 • Public Relations
Professional Services
Equipment & furnishings
Utilities
Telephone & Internet
Utilities - Other
Total Utilities
Insurance -General
Total Operating Expenses
Salaries & Wages
Adult Services
Materials processing
Children's Library
Circulation
Custodial
Administration
6498 Vacation Time Used
6499 Sick Time Used
Salaries & Wages - Other
Total Salaries & Wages
Payroll Expenses
FICA/Medicare Expense
Payments to UofA for students
State Unemployment Expense
Voluntary AD & D
Long Term Disability
Life Insurance
Total Payroll Expenses
Employee Benefit Expenses
Health & Dental Insurance
Company paid portion of HSA
Retirement Contributions
6655 • Retirementment Plan Expenses
Total Employee Benefit Expenses
Publications
Book Acquisitions
all books child & adult
7120 • Adult Reference Materials
7130 • Electronic Resources
7140 Genealogical Materials
7160 • Chlldrens Books
all materials in YA collectio
Total Book Acquisitions
purchased with grant money
Periodicals
Audio Visuals
7610 • FiIm/DVD
7620 Audio
7640 • Music
Total Audio Visuals
Total Publications
Building & Equipment
Landscape Maintenance
Jul 07
34,935.34
1,571.84
3,989.56
0.00
368.33
12,459.11
758.53
4,705.47
9,960.19
14,665.66
0.00
68,748.37
21,365.36
7,858.78
16,750.64
28,021.05
5,924.68
38,258.45
22,718.59
1,575.67
0.00
142,473.22
10,896.77
0.00
235.58
0.00
0.00
0.00
11,132.35
6,798.06
1,565.52
10,168.56
1,790.04
20,322.18
26,811.37
300.00
746.00
• 20.00
64.19
0.00
27,941.56
0.00
218.00
2,755.61
1,667.91
417.95
4,841.47
33,001.03
0.00
Jan - Jul 07
154,082.40
11,810.14
17,833.81
1,636.66
2,333.73
51,877.33
42,947.44
5,600.86
,74,984.62
80,585.48
2,684.00
365,790.99
151 401 82
62,458.04
107,964.12
184,583.76
43,258.38
256,618.74
78,921.62
10,962.72
11,100.00
907,269.20
69,310.48
1,561.02
3,843.44
85.50
2,782.28
2,697.89
80,280.61
45,547.57
10,288.01
66,809.01
5,127.15
127,771.74
151,496.25
372.78
11,866.00
684.27
92.79
10.00
164,522.09
0.00
11,375.81
12,966.73
6,117.22
2,363.05
21,447.00
197,344.90
537.75
1 9 Page 2
12:51 PM Fayetteville Public Library
08/08/07 Profit & Loss YTD Comparison
Cash Basis July 2007
Building Maintenance
Total Building & Equipment
Total Expense
Net Ordinary Income
Other Income/Expense
Other Income
Inter -Agency Transfers
Transfer from City
9150 • Transfer-Millage
Transfer for Books
Transfer from Friends
Transfers from Foundation
•
Ju107 Jan - Jul 07
10,767.86 35,270.10
10,767.86 35,807.85
286,445.01 1,714,265.29
-255,556.70 -1,502,554.88
134,428.83
32,622.63
24,583.33
0.00
0.00
941,001.81
431,627.34
172,083.31
24,000.00
305 169 17
Total Inter -Agency Transfers 191,634.79 1,873,881.63
Total Other Income . 191,634.79 1,873,881.63
Net Other Income 191,634.79 1 873 881 63
Net Income -63,921.91 371,326.75
2 0 Page 3
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•
•
Month
Sources of Funds
Millage Receipts
City of Fayetteville
Fines & Fees
Interest
City CIP books
City CIP other
Foundation
Friends
State Aid
Rental Income
Meeting Room Fees
Grants
Misc.
Total Sources of Funds
Expenses
Salaries & Wages
Payroll Taxes
Employee Insurance
Retirement
Programming
Library Materials
Supplies
Computer Supplies& Hardware
Computer Licenses & Maint.
Utilities
Postage
Travel & Training
Contractual Services
Landscape Maint.
Building Maint.
Equip. Lease & Maint.
Insurance
Public Rel. & Misc.
Furniture & Equipment
Total Expenses
Excess/Deficit
Fayetteville Public Library
Budget Comparison
June 30, 2007
Current
6 Month
81,630
134,429
16,439
3,616
24,583
23,242
1,050
1,433
Monthly Current Budget Annual
Budget YTD YTD Budget
80,508 476,314 483,046 966,091
134,429 806,574 806,573 1,613,146
10,000 84,752 60,000 120,000
1,250 18,698 7,500 15,000
24,583 147,498 147,500 295,000
1,917 0 11,500 23,000
31,678 401,787 190,066 380,132
3,958 24,000 23,750 47,500
7,392 48,602 44,350 88,700
1,167 7,582 7,000 14,000
0 335 0 0
1,667 16,000 10,000 20,000
5,575 4,686 33,452 66,904
286,422 304,123 2,036,828 1,824,737 3,649,473
134,306
10,513
10,151
9,552
8,676
41,829
29,158
1,672
620
9,039
1,549
1,257
4,248
0
2,742
138,533 764,796
11,080 62,707
9,657 53,913
10,833 59,978
8,118 26,406
34,393 164,343
15,646 93,371
11,750 11,725
9,667 4,769
15,500 65,919
2,500 10,238
4,690 13,845
10,850 39,418
3,083 538
8,042 24,502
5,000 0
746 2,684
809 1,083 3,602
2,297 25,065
266,121 303,468 1,427,819
831,196
66,483
57,944
65,000
48,708
206,358
93,875
70,500
58,000
93,000
15,000
28,139
65,100
18,500
48,250
30,000
4,475
6,500
13,783
1,820,810
1,662, 392
132,965
115,888
130,000
97,416
412,716
187,750
141,000
116,000
186,000
30,000
56,277
130,200
37,000
96,500
60,000
8,950
13,000
27,565
3,641,619
20,301
655 609,009
3,927 7,854
21
12:50 PM
08/08/07
Cash Basis
Fayetteville Public Library
Balance Sheet
As of June 30, 2007
-ASSETS
Current Assets
Checking/Savings
General Operating Funds
Bank of Fayetteville -Deposits
Petty Cash
Total General Operating Funds
Merrill Lynch-WCMA
Operating portion of account
Total Merrill Lynch-WCMA
Schwab -Millage 4108-2175
1125 - Schwab Institutional - longterm
Total Checking/Savings
Other Current Assets
1220 - Due to/ from other Gov. Units
1250 • Prepaid Expenses
Accounts Receivable
Total Other Current Assets
Total Current Assets
Fixed Assets
Fixed Assets
Library Buildings
Equipment
Furniture & Fixtures
Accumulated Depreciation
Total Fixed Assets
Library Owned Art
Total Fixed Assets
TOTAL ASSETS
LIABILITIES & EQUITY
Liabilities
Current Liabilities
Accounts Payable
Accounts Payable
Total Accounts Payable
Other Current Liabilities
Accounts Payable -Other
NP Vacation accrual
A/P Salaries & Wages Accrual
NP Other Payroll Liabilities
Accounts Payable -Other - Other
Total Accounts Payable -Other
1950 Accounts Payable - COBRA
Payroll Tax Liabilities
State Unemployement Payable
Payroll Tax Liabilities - Other
Total Payroll Tax Liabilities
Other Payroll Liabilities
Health & Dental Insurance
2330 • Vision Insurance
Supplemental Insurance
Employee contributions
Jun 30, 07
67,191.74
408.00
67599.74
961,443.09
961,443.09
967,796.61
770,118.26
2,766,957.70
1,003,702.30
68,313.00
-24.75
1,071,990.55
3,838,948.25
20,754,629.47
989,695.05
233,599.94
-1233,014.33
20,744,910.13
150,000.00
20,894,910.13
24,733,858.38
-175.00
-175.00
111,446.66
16,905.35
23,612.74
16,041.98
168,006.73
0.57
1,040.84
298.81
1,339.65
7,594.13
237.96
233.52
380.00
Total Other Payroll Liabilities 8,445.61
22
Page 1
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12:50 PM
08108/07
Cash Basis
•
•
•
Fayetteville Public Library
Balance Sheet
As of June 30, 2007
Total Other Current Liabilities
Total Current Liabilities
Total Liabilities
Equity
Investment in Fixed Assets
Fund Balance -Undesignated
Fund Balance -Reserved
facilitie major repairs & rep
for reparis & replacements
f & f repairs & replacements
Total Fund Balance -Reserved
Fund Balance -Current Year Net
Net Income
Total Equity
TOTAL LIABILITIES & EQUITY
Jun 30, 07
177,792.56
177,617.56
177,617.56
21,361,499.04
1,941,344.38
200,000.00
200,000.00
200,000.00
600,000.00
218,148.74
435,248.66
24,556,240.82
24,733,858.38
2 3 Page 2
12:52 PM Fayetteville Public Library
08/08/07 Profit & Loss YTD Comparison
Cash Basis June 2007
Ordinary Income/Expense
Income
Revenue & Support
4150 - Miscellaneous Income
sale of Items, or regist.
4500 • Misc. M.J.
4501 • Designated Gifts Other
Donations Materials
non restricted gifts to child
4500 • Misc. M.J. - Other
Total 4500 Misc. M.J.
4150 • Miscellaneous Income - Other
Total 4150 • Miscellaneous Income
Cafe Rental
charges for set up and equipm
Fines & Fees
Fees collected at front desk
4315 • Library Cards
4320 • Research & Misc. Genealogy
4360 • Lost and Paid
4365 • Refund of Lost & Paid
4360 • Lost and Paid - Other
Total 4360 • Lost and Paid
4370 • Damaged and Paid
4380 • Copier and Printer income
4390 • Short and Over
Total Fines & Fees
Interest
4401 • Interest -Operating
Total Interest
Federal Grants
State Aid to Libraries
state aid
Total State Aid to Libraries
Total Revenue & Support
Total Income
Expense
Operating Expenses
Office Supplies
5110 • Administration Expenses
Volunteer needs
computer supplies & minor eq.
5114 • Computer Software, Lic. & Maint
5115 • Computer hardware & supplies
annual charges
Total computer supplies & minor eq.
supplies to be reimb by Found
5130 • Childrens Program
5131 • Young Children Prog. & Supplies
5133 • Young Adult Expenses
5130 • Childrens Program - Other
Total 5130 ' Childrens Program
Adult prog. expenses
5140 • Book Repair & Circ. Supplies
supplies for cleaning the bdg
signage materials
Jun 07
0.00
59.93
0.00
80.00
12.40
152.33
1 281 00
1,433.33
0.00
1,050.00
14,618.79
360.00
68.00
-48.13
476.91
428.78
26.99
1,568.25
-631.60
16,439.21
3,616.31
3,616.31
0.00
23,242.00
23,242.00
45,780.85
45,780.85
9,037.56
7.65
448.00
1,672.46
171.80
2,292.26
0.00
5,675.50
2,875.09
0.00
8,550.59
125.00
980.42
1,599.97
408.76
24
Jan - Jun 07
169.27
709.08
366.00
995.98
528.45
2,599.51
2,084.65
4,853.43
6,532.23
1,385.00
69,486.84
1,701.00
477.00
-223.72
3,611.66
3,387.94
565.82
9,829.36
-696.27
84,751.69
18,697.75
18,697.75
16,000.00
48,602.00
48,602.00
180,822.10
180,822.10
25,978.49
64.64
4,596.56
10,790.09
1,106.60
16,493.25
35.03
14,564.87
5,356.10
354.01
20,274.98
6,089.12
42,169.41
6,922.29
1,119.85
Page 1
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12:52 PM Fayetteville Public Library
Profit & Loss YTD Comparison
iih Basis June 2007
08/08/07
•
Total Office Supplies,
Postage
Travel & Training
Public Notice
5725 • Public Relations
Professional Services
Equipment & furnishings
Utilities
Telephone & Internet
Utilities - Other
Total Utilities
Insurance -General
Total Operating Expenses
Salaries & Wages
Adult Services
Materials processing
Children's Library
Circulation
Custodial
Administration
6498 Vacation Time Used
6499 Sick Time Used
Salaries & Wages - Other
Total Salaries & Wages
Payroll Expenses
FICA/Medicare Expense
Payments to UofA for students
State Unemployment Expense
Voluntary AD & D
Long Term Disability
Life Insurance
Total Payroll Expenses
Employee Benefit Expenses
Health & Dental Insurance
Company paid portion of HSA
Retirement Contributions
6655 • Retirementment Plan Expenses
Total Employee Benefit Expenses
Publications
Book Acquisitions
all books child & adult
7120 • Adult Reference Materials
7130 • Electronic Resources
7140 Genealogical Materials
7160 ' Childrens Books
all materials in YA collectlo
Total Book Acquisitions
purchased with grant money
Periodicals
Audio Visuals
7610 • FIIm/DVD
7620 - Audio
7640 • Music
Total Audio Visuals
Total Publications
Building & Equipment
Landscape Maintenance
Jun 07
23,002.21
1,548.61
1,256.92
325.36
483.89
4,248.17
17,124.44
162.39
8,876.39
9,038.78
0.00
57,028.38
20,573.40
8,893.35
17,179.22
28 114 75
5,985.02
40,750.77
12,503.07
306.03
0.00
134,305.61
10,261.64
114.33
251.32
45.75
679.16
634,76
11,986.96
7,040.90
1,636.32
9,551.87
0.00
18,229:09
22 697 65
0.00
6,280.00
563.28
0.00
10.00
29,550.93
0.00
10,218.01
890.29
809.65
360.44
2,060.38
41,829.32
Jan - Jun 07
119,147.06
10,238.30
13,844.25
1,636.66
1,965.40
39,418.22
42,188.91
895.39
65,024.43
65,919.82
2,684.00
297,042.62
130,036.46
54,599.26
91,213.48
156,562.71
37,333.70
218,360.29
56,203.03
9,387.05
11,100.00
764,795.98
58,413.71
1,561.02
3,607.86
85.50
2,782.28
2,697.89
69,148.26
38, 749.51
8,722.49
56,640.45
3,337.11
107,449.56
124,684.88
72.78
11,120.00
664.27
28.60
10.00
136,580.53
0.00
11,157.81
10,211.12
4,449.31
1,945.10
16,605.53
164,343.87
0.00 537.75
2 5 Page 2
12:52 PM Fayetteville Public Library
08/08/07 Profit & Loss YTD Comparison
Cash Basis June 2007
Building Maintenance
Total Building & Equipment
Total Expense
Net Ordinary Income
Other Income/Expense
Other Income
Inter -Agency Transfers
Transfer from City
9150 • Transfer-Millage
Transfer for Books
Transfer from Friends
Transfers from Foundation
Total Inter -Agency Transfers
Total Other Income
Net Other Income
Net Income
26
Jun 07 Jan - Jun 07
2,741.83 24,502.24
2,74183 25,039.99
266,121.19 1, 427, 820.28
-220,340.34 -1,246,998.18
134,428.83
72,584.57
24,583.33
0.00
0.00
806,572.98
399,004.71
147,499.98
24,000.00
305,169.17
231,596.73 1,682,246.84
231, 596.73 1, 682, 246.84
231, 596.73 1, 682, 246.84
11,256.39 435,248.66
Page 3
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FRIENDS OF
FAYETTE V I LLE
PUBLIC LIBRARY
June/July 2007
Report to the Library Board of Trustees
(Prepared by Georgia Kunze 8/8/07)
1. Friends welcome new lifetime members Sloan Barber and Patricia
Murtishaw.
2. June Bookstore sales were $1315.90. July sales were $2221.90.
3. Volunteers donated 282 hours in June and 255 hours in July.
4. Friends' signature event on September 16'h is a panel discussion focusing
on the 50th anniversary of the Central High integration crisis. Participants
include Roy Reed, Dr. Charles Robinson, Elizabeth Jacoway, George Knight
and Kyle Kellams. A reception will follow.
5. Friends Annual Silent Auction and Book Sale is scheduled for November
29'h to December 2nd in the Walker Room.
6. Friends have re designated 2007 library projects funds ($39,500) to NEH
endowment account to be used toward the Federal match.
7. Friends will offer one-year complimentary membership to Osher Lifelong
Learning Institute members.
8. Friends continue to donate materials to the Washington County Jail,
Operation Paperback and CEO.
27
FAYETTE V I LLE
PUBLIC LIBRARY
FOUNDATION
Director of Advancement Report
Prepared by Kara Rago
August 7, 2007
1. Invited to submit application to Walker Family Foundation to fund the NEH Challenge
Grant
2. Presented one new FPLF Board candidate to the Library Board of Trustees
3. Completed presentation to Jim Blair in celebration of his efforts on behalf of FPL and
work on the FPLF Board.
4. Met with Finance Committee to review quarterly statements.
5. Reviewed all database files in conjunction with Roberta Fulbright Society gifts and
recoded files to better reflect NEH certifying requirements.
6. Updated Quick Books to 2007 version
7. Secured in-kind donation of food and preparation from Theo's restaurant for Roberta
Fulbright Society signature event, Anthony Bourdain, No Reservations
8. Hosted reception for Art Committee, showcasing the photography of Angela Peace,
current artist presented at FPL.
9. Met with Tim Walker at DOXA and Sarah Terry on marketing items.
10. Met with Cathy Rew & Shawna Thorup to develop funding strategy for NEH grant
match.
11.Attended weekly staff and manager meetings.
12.Attended Friends of the Fayetteville Public Library meetings.
13.Attended Library Board meeting.
90 Day Goals — August — October
1. Develop overall advancement plan.
2. Preparation for Anthony Bourdain public and donor event.
3. Preparation for Anthony Bourdain dinner event, hosted at Theo's restaurant.
4. Continue to work to refine database, including import of FPL new library card
members who wish to receive a complimentary Friends' membership.
5. Update QuickBooks to process credit cards online.
6. Develop corporate sponsorship materials.
7. Develop print materials for Annual Appeal Campaign
8. Work on NEH grant match, including additional grant proposals and corporate
support.
9. Continue certifying 2005 and 2006 RFS gifts for NEH match.
10.Continue work to implement marketing plan.
11.Continue to work toward FPL, FPLF and FFPL alignment.
28
•
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FAYETTEVILLE PUBLIC LIBRARY
Memo
•
•
To: Board of Trustees, Fayetteville Public Library
From: Louise Schaper, Executive Director and Shawna Thorup, Assistant Director
Date: August 14, 2007
Re: Customer Service Standards
Background
The library's strategic plan calls for staff in each department to develop customer service standards and
pledge by the end of year one.
The library's executive director asked the management team to recommend staff members to serve on an
ad hoc committee to do the above mentioned project. Heather Robideaux, Librarian III in Reference
Services, headed up a committee with the following members: Mich el Potter (Facilities), Kena Bailey
(Circulation), Hotspur Closser (Circulation), Alyson Low (Youth), Shawn Walker (Technical Services), lyad
Azrai (IT).
The group researched other standards and pledges from other libraries and institutions. They went back to
their departments to assess customer expectations and then came back as a group to determine what they
wanted and then organized their ideas into three areas. From that they developed a pledge to unify all
departments. Heather said there was a plethora of ideas and enthusiasm.
Analysis
We distributed the draft document to the Board and to the staff to solicit feedback. The staff feedback
focused on the turn around time for telephone calls and emails from customers and indicated that we need
to take in to consideration staff schedules and absences. Feedback also recommended that the access
section item relating to "hand offs' be amended to say "each employee will assist customers through their
own expertise or by quickly locating the appropriate staff member who can assist with their inquiry. We
made changes reflective of the staff input.
Recommendation
While not requiring Board approval, we would be happy to have the Board's support for and endorsement
of these standards.
1
29
FAYETTEVILLE PUBLIC LIBRARY
Customer Service Standards
We are committed to making the Fayetteville Public Library a welcoming and
accessible destination for every member of our community. Customers can expect
courteous and complete attention to all of their inquiries and suggestions, as well
as accurate and timely service. Our customers can also expect diverse and
balanced collections, cutting-edge technology, and broadly themed programming,
all of which make our library a leader in the enrichment of our community.
Professionalism
• Each employee will display a welcoming, courteous, respectful and
professional attitude to all of our customers.
• Each employee will take every action in their power to uphold the
confidentiality of customer records and the American Library Association's
Library Bill of Rights.
• Each employee will continuously strive to learn more about issues,
practices, and philosophies within our profession, in order to provide the
best service to our entire community.
• Each employee will help maintain a clean and safe environment for our
customers.
Access
• Each employee will be a potential access point for customer assistance,
but will offer customers the privacy that they might require for independent
research.
• Each employee will assist customers through their own expertise or by
quickly locating the appropriate staff member who can assist with their
inquiry.
• Each employee will ensure that materials are accessible to our customers
and can be found in their proper location.
• Our staff will continuously work to improve our collections, maintaining
balanced selections and offering material that serves all members of our
community
• Our staff will research the latest technologies and employ those that will
most benefit our community.
• Our staff will offer broadly themed and diverse programming to enhance
and enrich our community.
30
AUGUST 14, 2007
•