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HomeMy WebLinkAbout2006-10-16 - Agendas - FinalFAYE2TEvfLLE POBLIO.LIBRARY 139 wed Words I. Call to order II. Approval of minutes A. Minutes 9/18/06— page 2 B. Signed minutes 7/17/06— page 3 Board of Trustees Regular Meeting October 16, 2006 4:00 p.m. Agenda III. Reports A. Upcoming events — page B. Library administration 1. Management reports a. Strategic plan progress - page 5-6 b. Performance measures — page 7 c. Revised 2005 Peer Library Comparison — page 8 2. Financial reports a. September budget comparison — page 9 b. September balance sheet — page 10-11 c. September profit and loss — page 12-14 C. Friends of FPL — page 15 D. FPL Foundation — page 16 IV. Old business A. Strategic plan.-- page 17-40 V. New business A. Resignation of Maurice Roberts and consideration of Trustee Emeritus — page 41-44 B. Architectural plans for the expansion of shelving in the Anderson Imhoff Read Aloud Room -- page 45-48 C. New employee designation and benefits — page 49-57 D. Resolution in appreciation of 25 years of dedicated service by the Friends of the Fayetteville Public Library = handout ' VI. Adjournment VII. Attachments A. Letter from Yolanda Fields re: Community Development Block Grant 9/20/06 B. ALA announcement on Jenine Lillian's acceptance into the Emerging Leaders 2007 Initiative C. Anime Advocates contest winners announcement D. Arkansas Library Association annual meeting program (with FPL speakers starred) 10/8-10/10/06 E. Letter from Tulsa Global Alliance dated September 29, 2006 F. Council of Neighborhoods Agenda 9/21/06 G. City Council Tentative Agenda 10/3/06 1 Fayetteville Public Library Board of Trustees Regular Meeting September 18, 2006 MINUTES Prepared by Shawna Thorup, M.L.S., Assistant Director Board Members present: L. Gottsponer, A. de Noble, D. Ferritor, E. Jordan, L. Brewer and B. Schaffer. Absent: M. Roberts. Staff present: H. Bradberry, G. Kunze, C. Rew, L. Schaper, S. Terry and S. Thorup. Press present: M. Melnichek, NWA Times. • The September 18, 2006 Board of Trustees meeting was called to order at 4 p.m. by L. Gottsponer. 1. D. Ferritor moved to accept the minutes of the July meeting. A. de Noble seconded. All voted aye. 2. Library Reports. 1.) L. Schaper pointed out key.upcoming events. The strategic plan will be presented to Council on 9/26. 2.) • Schaper presented a strategic plan progress report. Sam Palmer will be on the Advisory Board of the Northwest Arkansas Chapter of the Green Building Council,•which is currently. forming. Blair Library has received its "green" rating. 33 Secured funding and locations for remote drops. 4.) Two grants and an RFP were submitted to enhance collections and programming. 3. Statistical and Financial Report. 1.) Schaper reported on Summer Reading Club statistics. Increases due to fabulous theme and great sponsorships. 2.) There may be a typo in the collection size reported on the performance report. 3.) Self -check is holding steady. We will be studying our processes to try to determine if we can get further increases in use without the change to the check out desk. 4.) Statistics are up, including reference. 5.) 2004 -present comparison of.check-outs presented. 6.) C. Rew gave a financial report. Lost and paid fees for books were reallocated to the book budget. In July, the State scholarship came in for one of our employees. Grants funds haven't been applied, but a Gates grant was awarded to purchase laptops to check-out for in -library use. Fines and fees amount is very large because of collection agency and notifications for fines/fees. We had the biggest day eve in fine collections - over $900 in one day. 7.) Schaper queried the Board about their need to have financial and other reports emailed to members in non -meeting months. Budget comparison is all they want. 8.) Board requested that Rew flag items on budget report that will be discussed in the coming months. 4. Friends. 1.) G. Kunze reported August was a big month for the bookstore. A furniture store came in and bought "pretty" books for their showroom. 2.) MP3 players are about to be put out for circulation. 3.) Silent auction and book sale at the end of October. 4.) Operation Paperback will be supported with shipments once per month for the troops overseas. 5. Foundation. 1.) Bradberry reported Mary Beth Brooks from Bank of Fayetteville has agreed to serve on the Foundation Board. The bank has been a big library supporter. 2.) Summer Reading Club marketing plan concluded. DOXA was a huge help - all pro 1rono. 3.) Banners placed along School Street to promote library. Partially funded by A&P Commission. 4.) Secured locations and funding for remote drop offs. 5.) Working with S: Terry on marketing plan. 6.) Secured media sponsorships for Col. Matthew Bogdanos and Marc Brown author talks. 6. Old business: 1.) Schaper discussed draft strategic plan changes and handed out some proposed text for section 3.3 Collections. S. Thorup presented changes in specificity and explained why they were made. Schaper noted that final document will be brought to Board for approval in October. 2.) B. Schaffer gave an update on the TIF lawsuit. The State Supreme Court will hear oral arguments; no date set. 7. New business: 1.) A revision to Policy LO was presented. A wording change was suggested by the Board. B. Schaffer moved to accept the revision with a minor wording change from "will" to "may" in *3; L. Gottsponer seconded. All voted aye. 2.) D. Fenitor moved and B. Schaffer seconded to accept the revision to Policy PA -27: Dress Code. All voted aye. 3.) D. Fenitor moved to accept the update of Policy KV: Meeting Room Use; L. Brewer moved. All voted aye. 4.) Arkansas Library Association annual conference will be held in Fayetteville 10/8-10/10. Blair Library will host the all -conference reception on 10/9 - the actual anniversary of its opening. Polaris Library Systems, E-vanced Solutions and MS&R are sponsors of the reception. Several staff members are presenters. 5.) Candidate for Foundation Board was presented. Kudos to Marsha Woodruff and Jane Gearheart for their fabulous work. B. Schaffer moved to accept the recommendation to add Mary Beth Brooks; E. Jordan seconded. All voted aye. 6.) The plans for the reconfiguration of the circulation area and the expansion of the shelving in the Read Aloud room were not available. 7.) Staff will research bylaws from other libraries to present at the• December meeting. 8.) Library 2.0 article was strongly recommended, as well as the article on volunteerism. 8. B. Schaffermoved to adjourn; D. Ferritor seconded. All in favor. Meeting adjourned at 5:20 p.m. Fayetteville Public Library Board of Trustees Regular Meeting July 17, 2006 MINUTES Prepared by Shawna Thorup, M.L.S., Assistant Director Board Members present: L. Gottsponer, A. de Noble, D. Ferritor, E.'Jordan, M. Roberts, andE.Schaffer. Absent L. Brewer. Staff present: H. Bradberry, G. Kunze, C. Rew, L. Schaper and S. Thorup. . The July 17, 2006 Board of Trustees meeting was called to order at 4:07 p.m. by L. Gottsponer. I. L. Gottsponer announced B. Schaffer's reappointment to the Board. 2. D. Ferritor moved to accept the minutes of the June meeting. M. Roberts seconded. All voted aye. • 3. Library Reports. 1.) H. Bradberry reported the library is now prominent on the City's web page. 2) L Schaper noted her and S. Thorup's attendance at the American Library Association annual conference in New Orleans where gaming as a vehicle for youth learning was emphasized. 3.) Schaper reported circulation broke all records in June. 4.) Schaper reported staff is working to polish content on web site. 5.) Schaper reported on the planned fall/spring programming series and partnership with UA to implement religious plurality events. Les Kurtz will be here in September to discuss the globalization of Gandhi's teachings and philosophy. 6.) Schaper proposed modifying the monthly report to follow the strategic plan goals; the Board ' concurred. 4. Statistical and Financial Report. 1.) June was record month for circulation with highs across the board, an 8.5% increase. 2.) 60% self -check in June. 3.) Correction to peer library comparisons sheet distributed. 4.) Provided current enrollment figures for SRC. 5.) C. Rew reported materials spending on target. 6.) Rew noted utilities well -within budget, but rising because of heat. 6.) Annual budget has seen several changes - significant gifts from Friends and Foundation. Staff recommended $39,000 Foundation gift be rolled -over Into future years (see New Business). Friends bought eAudiobooks and software. Foundation sponsorships for SRC allowed multiple programs. 7.) Supply spending seems high but is to be expected during SRC. 5. Friends. 1.) G. Kunze reported over $2,000 in store sales in June. Store is now open all but two hours per week that library is open. 2.) Randall Woods' author talk is changed to September 20, 2006. 3.) Big book sale and silent auction in October in conjunction with the Friends' 25" anniversary. 6. Foundation. 1.) Bradberry reported new officers elected to Foundation Board. Approved list of names for new Foundation . Board members will be presented to the Library Board soon 2 ) Presented new mission and vision statements to Foundation Board. 3.) Bradberry remarked on distributions made to library: Endowment distributions were approved and will be budgeted in 2007. 4.) Expect a full-page "thank you" newspaper ad for SRC around August 13. 5.) Online giving ability now possible through Network for Good. '5.) Art Committee recommendation to commission art wall in Children's Library presented. A..de Noble moved to accept the Art Committee's recommendation to award the commission to Steve Hoover. B. Schaffer seconded. All voted aye. 7. Old business: 1.) Schaper invited further thoughts or comments on draft strategic plan. Schaper noted plan is reflection of community input and a push In visibility and value. Discussion of e -resources, how CIP funds cannot be spent on them and possibility of changing definitions. Gottsponer commented on process and purpose of strategic planning and suggested an annual review by Board. 8. New business: 1.) D. Ferritor moved to accept the.budget adjustments presented by staff. M. Roberts seconded. All voted aye 2.).Rew reported on legal' bill for TIF representation. City is not willing to cover this or the additional fees for continued representation. M. Roberts moved to accept a.budget of $20,000 be established and paid from reserve funds'to pay legal fees; L Jordan seconded. 5 ayes; 1 abstention (Schaffer). 3.) Rew reviewed the prepared 2007 budget. 95% of 2005 millage-collections used. State aid will not be decided until August; based on last year's figure. Upped money substantially due to Foundation gifts. Explained increased $80,000 for technology, which will not meet all needs. Line item added for in- . house cleaning staff. Online databases increased to $50,000 out of regular budget from non -restricted funding. Big increase in telephone budget to cover faster Internet access. Tried to put enough in budget to begin implementing strategic plan. Salaries and wages line does include merit increases. Target overruns vs. service expansions explained. Target overruns for health insurance and utilities costs. Service enhancement requests for three remote book drops and staff to administer the project and a full-time outreach librarian to target services to the underserved. D. Ferritor moved to accept the 2007 budget as presented; A. de Noble seconded; 5 ayes; 1 member did not vote (Roberts). 4.) Schaper reported library card eligibility reviewed due to request from Rogers Public Library to renew existing policy. Proposal redefines residency and no -fee non- resident card eligibility. D. Ferritor moved to accept revised Policy LK; A. de Noble seconded; all voted aye. 5.) Schaper explained changes in policies to allow implementation of collection agency. It was noted that no -fee non-resident card needs provision' for continuing verification. B. Schaffer moved to accept revisions to Policies LD; LF, LM, LO and LR; D. Ferritor seconded, all voted aye. 6.) Schaper explained the expansion of the inter -library loan policy. B. Schaffer moved to accept expanded policy LI; D. Ferritor seconded; all voted aye. 7.) Schaper explained design costs for proposed' building ) modifications. Rew fielded question on funding sources. Discussion on remodeling to realize service efficiencies. D. Ferritor moved to accept the fee proposal for design from MS&R; A. de Noble seconded. All voted aye. 8.) Staff asked to bring back information on ALTA membership. 9.) D. Ferritor moved to amend the Bylaws so that the Board of Trustees meets every other month in' even months effective October 2006; A. de Noble seconded; all voted aye. Staff charged to research by-laws and make recommendations on updating the Board's. Q M Roberts moved t., adjourn; n Ferritor All i favor. �. 3 .Qct FAYETTEVILLE PUBLIC LIBRARY Key Events: October 16 — November 14 • Monday, Oct. 16 at 11:30 a.m.: Shirley Abbott, author of Bookmaker's Daughter, will speak at the third annual Gathering of the Groups. • Wednesday, Oct. 18 at 7 p.m.: Col. Matthew Bogdanos, author of Thieves of Baghdad, will discussand sign his book. • Thursday, Oct. 19, from.6 to 8 p.m.: The Teen Alternative Fashion Show • Saturday, Oct. 28, from 9:30 a.m. to 5 p.m., and Sunday, Oct. 29, from 1 to 5 p.m.: Friends of the Library will host a book sale and silent auction to celebrate their 25th anniversary. • Saturday, Nov. 4 at 2 p.m.: Lakshml Ramanarayanan will host a Bharatanatyam dance program as part of the library's continuing Difficult Dialogues partnership with the University of Arkansas. • Monday, Nov. 13 at 7 p m • Faisal Abdul Rauf, Imam of Maarid al -Farah in New York City, will speak as part of the Difficult Dialogues series. • • Tuesday, Nov. 14 at 6:30 p.m. and Wednesday, Nov. 15 at 10:30 a.m.: Marc Brown, creator of the Arthur book series, will discuss childhood literacy and read from his best selling books. He will read to children Wednesday as part of the weekly story time. FAYsrrav[T.s Pumirc LIBIL92X snood wow Strategic Plan Progress Report September 13 -October 10, 2006 Access: Implement strategies to improve and extend access to library collection and services. a. Hours: Work has not begun. b. Facilities: MS&R submitted plans for the Read Aloud Room shelving expansion. • ii.. Repaired hydronic heaters, cleaned carpets, scrubbed and waxed floors. iii. Reorganized rooms'222 and 110; added shaded seating on terrace iv. Repaired and installed labels on all shelves in Friends Bookstore. c. Branches: No additional work. d. Remote return locations: i. Bank of Fayetteville will provide locations and funding for the drive up returns. City Administration will not recommend funding a driver and mileage. e. Website: i. Prepared a site map for a redesigned website. ii. Revised and implemented the "Banned Books Week" webpage. iii. Testing a web -based events calendar. iv. Launched web -based subscription to our event listserv—"Happenings @FPL." f. Computing and networking resources: . i. Submitted forms for e -rate and posted an RFP for a high speed internet connection. ii. Added statistics capabilities to the conveyor system. • iii. Working through security issue re: providing laptops for in -building check out. g. Outreach services: i. Received grant for a fall 2007 program for at -risk teens. ii. Resumed "Reading Road Show" story times at Fayetteville Head Start Centers. iii. Spoke at FHS about volunteering and at Junior highs about programs. iv. Delivered summer reading certificates to St. Joseph's and The New School. v. Promoted FPL at Holt Middle School Family Night. h. Books -by -mail: i. Circulation staff.began conceptual discussions. - II. Collections: Develop collections that are responsive to the needs and demands of its community. a. Adult materials: i. Reviewed holdings in preparation for Banned Books Week. ii. Collected books for all ages to support religious diversity programming. iii. Updated cookbook collection using the 2006 Kirkus Reviews Food Writing Guide. iv. Replenished the 133 area of Dewey System (numerology, astrology, tarot, Wicca,) v. Bought titles from Library Journal's "Best Poetry in 2006" and from other review sources. b. Reference: i. Created pathfinders to support Difficult Dialogues series and author Matthew Bodganos. ii. Updated Banned Books Week pathfinder. ' c. Foreign language: i. Processed a -portion of donated Chinese language materials. d. Youth services: i. Ordered materials for all areas of the youth•and young adult collections. ii. Weeded outdated world geography and sports materials. e. Non -print: • i. Began ordering DVD's geared to teens for the young adult collection. f. E -collections: i. 325 subscribers are registered for NetLibrary accounts. ii. Emailed newsletters to the 476 subscribers to BookLetters Evaluated changes in BookLetters staff interface to optimize use of that product. iv. Critiqued Baker and Taylor's Title Source 3 product to improve selection of materials. 111. Services: Define its essential activities and service levels. • 5 Strategic Plan Progress Report: September -October 2006 a. Programming and events. i. Resumed weekly Bilingual Storytime (Spanish/English) every Wednesday at 4pm. ii. Hosted a "Book Buy" with members of the Teen Advisory Board iii. Began weekly workshops for grades K-5 on science, countries, music and art. iv. Held an event with Big Brothers/Sisters; celebrated Hispanic Heritage month v. Began the fall Creative Writing workshop series for grades 3-5 and 6-12. vi. Held meetings for Teen Anime Club and Teen Knitting; planning Teen Fashion Show. vii. Hosted the kickoff event for the Library Lions and "Hit the Target by Reading event. viii. Shared story times, puppet shows and books with UA Education students. ix. Hosted Prairie Grove High School students for tour of building and of career resources. x. Hosted Allyson Lewis author signing event for her book, The Seven Minute Difference. xi. Hosted women's health program with Dr. Katherine Paulson and Dr. Janet Titus. xii. Hosted three VIP touts: (1) Russian librarians (via Peace Links) with Mrs. Dale Bumpers, (2) Ginger Beebe (Mrs. Mike Beebe), and (3) Egyptian librarians (via Tulsa Global Alliance and the State Dept.) b. Self-service strategies: i. Received 31 online library card registrations and handled 86 account updates. ii. Attended EnvisionWare - PC and Print Management vendor demonstration. iii. In initial stages of implementing credit/debit payment for fines/fees via the website. iv. Upgraded Comprise system to allow for fine payments drawn from SAM accounts. c. Customer service: i. Created a payment plan agreement. d. Customer service standards: Work has not begun. e. Staffing: i. Conducted informational meetings and individual sign-ups for minor insurance benefits. ii. Jenine Lillian was selected to participate in ALA's Emerging Leaders Institute. iii. Michele Raine was namedto an Omnigraphics, Inc. advisory board. iv. L. Schaper attended a NISO RFID meeting and will moderate a U library design panel. v. Shawna Thorup began attending monthly meetings of Leadership Fayetteville. vi. 2006 ArLA meeting: 8 staff delivered talks; 11 staffers attended; 7 organized and handled local arrangements including a reception at FPL. IV. Visibility and value: Promote the contributions and value of the library to greater Fayetteville. a. Marketing plan: , i. Meetings are underway with Sarah Terry and Hope Bradberry leading the way. b. Marketing (visibility): i. Created postcards for two events and refined online calendar of events. ii. Secured print advertising in CitiScapes and The Northwest Arkansas Times for Col. Matthew Bogdanos' lecture and promoted this event at the UA and FHS. iii. Created outreach fliers for teen events. c. Communications: • i. Presented strategic plan to the Council of Neighborhoods and City Council. ii. Met with DOXA to discuss newsletter improvement options. iii. Launched "Happenings @ FPL," a listsery for library event announcements d. Collaboration: i. With the Small Business Development Center presented Marketing Your Small Business. ii. Partnered with Fayetteville Adult and Community Ed. on Italian Film Appreciation class and on Writers' Center classes and sign-up strategies. V. Sustainable funding: Seek funding sources that are reliable, sustainable, and adequate to carry out the Library's mission; these sources will grow as the community grows. a. Funding strategies: Work has not begun. b. Funding sources: i. Library directors are working to get State Aid to Libraries restored in full. c. Advocacy: i. Provided information to Martha Perry, library lobbyist, for the gubernatorial race. d. Foundation and Friends: i. Friends to fund FPL Picks and book clubs; Foundation marketing improvements. VI. Miscellaneous a. Ops team attended Madison County Public Library grand opening. 6 Strategic Plan Progress Report; September -October 2006 YN ON Cl cg C 0 O CD W LL 1 O O1A [•I IAa -s O O X XXX Xmm rx X M pj 9, ' M xxxx gpmasu, M A A A N O (p 2a 2c q OA b O N - n, 1 C gg r�` MIA Ml7 bwN 0 0 0 0 0 0 0 P. m O A 00 (0Na S m Y N N magls �NA m mO 1'1 .S 0 0 h 10 Y_ b c m X *gi Pi M b -. A IN - CP G 1 YNb[71A CM(0mZX atm, N w - Q N tom Fd_ ( - Ny N A 0 P E '72 0 r• < A t8 tf N co N E EREI1A10N01 n P Ol (0 t0 • N mNc r m r A oiNo N. Qi chum -4 0cn(0a N In r § ^ N vi ON^ - 0 N yam$( m10 0 Cot N 1•i r` - Y A8 V A .A 0 CO Os r W N AN ICY 01-_ r4)NO G qq pflfls N f� M 0141; EiQNNc`iW, ^Hfh l7 �[7 b M4-4" N 00 O O 'A,e2°riss vooRmmAl1 OIQ N .•S NOI`P 0) A O) MN,M0 AAF:imlcai g EEEAA .4? -92$r,' • YN pN��fy^ADD� pppp111A .p -App g 8 10 OP h�A r O 0 Q aco NI•l e•IN Y -M1m 1� l0 10 P 1O N r 1•6" {{yy 1l�Ipppp {{�0 SSh�yy 1m0 m0Ara4 N5N 1t 2 O r m N N.=A r g. 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Fumiture & Equipment Total Expenses Excess/Deficit Fayetteville Public Library Budget Comparison 9/30/06 Current 9 Month 68,164 126,106 14,167 4,194 24,815 1,263 2,645 241,354 Monthly Budget 68,164 126,106 5,833 917 24,833 0 14,829 4,400 2,500 1,000 0 0 3,767 252,349 Current YTD 613,475 1,134,953 102,003 30,075 223,337 1,162 171,283 52,803 71,770 10,977 363 11,436 62,057 2,400,861 Budget YTD 613,474 1,134,953 52,500 8,250 223,500 0 133,459 39,602 22,500 9,000 0 0 33,906 2,271,143 Annual Budget 817,965 1,513,270 70,000 11,000 298,000 0 177,945 52,803 30,000 12,000 0 0 45,208 3,028,191 119,590 9,169 7,473 9,140 125,277 9,760 8,100 10,200 22,437 33,100 15,365 16,447 1,780 1,514 5,582 4,496 1,385 75 311 4,739 203,056 14,250 1,250 2,811 5,693 3,083 9,375 5,000 917 583 4,131 1,044,560 83,804 62,592 74,458 256,001 136,823 110,523 11;318 23,267 50,387 12;327 49,475 6,548 2,671 6;138 21,630 1,127,495 87,841 72,903 91,800 297,904 148,022 128,250 11;250 25,302 51,236 27,750 84,375 45,000 8,250 5,250 37,181 1,503,326 117,121 97,204 122,400 0 397,205 0 197,362 0 171,000 15,000 33,736 68,314 37,000 112,500 60,000 11,000 7,000 49,575 249,979 1,952,522 2 249,807 2,999,743 38;298 2,371 448,339 21,336 28,448 11:56 AM 10/04706 Cash Basis Fayetteville Public Library Balance Sheet As of September 30, 2006 ASSETS Current Assets Checking/Savings General Operating Funds . Bank of Fayetteville -Deposits Petty Cash Total General Operating Funds Merrill Lynch-WCMA Operating portion of account Total Merrill Lynch-WCMA Schwab-Mlllage 4108-2175 ' 1125 • Schwab Institutional - longterm Total Checking/Savings Accounts Receivable 1200 • •Accounts Receivable Total Accounts Receivable Other Current Assets 1220 • Due to/ from other Gov. Units 1250 • Prepaid Expenses, Accounts Receivable • Total Other Current Assets Total Current Assets Flxed Assets Fixed Assets Library Buildings Equipment Furn time & Fixtures Accumulated Depredation Total Flxed Assets Library Owned Art Total Fixed Assets • TOTAL ASSETS LIABILITIES & EQUITY Liabilities ' Current Liabilities, - Other Current tiabilitlee Accounts Payable -Other NP Vacation accrual NP Salaries & Wages Accrual NP Other Payroll Liabilities Accounts Payable -Other - Other Total Accounts Payable -Other 1950 • Accounts Payable - COBRA Payroll Tax Liabilities State Withholding Payable State Unemployement Payable Payroll Tax Liabilities - Other Total Payroll Tax Liabilities - Other Payroll Liabilities Health & Dental Insurance 2330 • Vision Insurance Supplemental Insurance Employee contributions Sep 30, 06 15 074 62 408.00 15,482.62 1,111,643.72 1,111,643.72 708,682.65 163 163 25 1.998,972.24 20.41 20.41 947,546.12 79,363.54 -20.41 1,026,889.25 3,025,881.90 20,754,629.47 979,116.55 233,599.94 -687,927.92 21,279,418.04 150,000.00 21,429,418.04 24,455,299.94 94,247.59 16,216.32 19,322.79 38,018.29 167,804.99 6.79 658.40 16.26 429.39 8.62 2.42 380.00 0.57 681.45 Total Other Payroll Liabilities 820.43 10 Page 1 • • 11:66 AM 10/04/06 • Cash Basis Fayetteville Public Library Balance Sheet As of September 30, 2006 Total Other Current Liabilities Total Current Liabilities Total Liabilities Equity Investment In Fixed Assets Fund Balance -Undesignated Fund Balance -Current Year Net Net Income • Total Equity TOTAL UABILMES & EQUITY 11• Sep 30, 06 169,307.44 169,307.44 169,307.44 21,361,499.04 2,172,744.40 368,451.73 383,297.33 24,285,992.50 24,455,299.94 Page 2 11:57 AM 10/04/oe Cash Basis Fayetteville Public Library Profit & Loss YTD Comparison September 2006 Ordinary Income/Expense Income Revenue & Support 4150 • Miscellaneous Income sale of Items, or reglst. to pay lecturers for seders sale of Items, or regist - Other Total sale of Items, or regist. 4500 • Misc. M.J. 4501 • Designated Gifts Other Donations Materials non restricted gifts non restricted gifts to child 4500 • Misc. M.J. - Other Total 4500 • Misc. M.J. 4150 • Miscellaneous Income - Other Total 4150 • Miscellaneous Income Cafe Rental charges for set up and equipm Fines & Fees Fees collected at front desk 4315 • Library Cards 4320 - Research & Misc. Genealogy Sales of T-Shlrts, Wanderer, 4360 • Lost and Paid 4385 • Refund of Lost & Paid 4360 • Lost and Paid - Other Total 4380 • Lost and Paid 4370 - Damaged and Paid 4380 • Copier and Primer income 4390• Short and Over Fines & Fees - Other Total Fines & Fees Interest 4401 • Interest -Operating Total Interest State Aid to Libraries Grant montes that need to be state aid Total State Aid to Libraries Total Revenue & Support Total income Expense Operating Expenses Office Supplies 5110 • Administration Expenses Volunteer needs computer supplies & minor eq. 5113 • Computer Supplies 5114 • Computer Software & Licenses 5115 • Computer hardware annual charges Total computer supplies & minor eq. 5130 • Children Program 5131 • Summer Reading 5133• Young Adult Expenses Sep 06 -735.27 2,005.00 1,289.73 1,000.00 50.00 50.00 18.75 25629 1,375.04 0.00 2,644.77 1,263.00 0.00 10,562.93 275.00 70.00 • 0.00 -58.94 2,149.76 2,090.82 333.58 1,433.96 -599.72 0.00 14,166.57 4,194.30 4,194.30 0.00 0.00 0.00 22,268.84 22,268.64 10,176.48 15.81 • 1 351 33 0.00 0.00 672.97 12 2,024.30 261.04 297.68 Jan • Sep 06 -8,014.37 9,322.00 1,307.63 1,353.33 1,593.00 140.00 1,410.00 932.04 5,428.37 55,810.54 62,546.54 10,977.11 362.50 77,617.44 2,807.60 609.00 280.00 -58.94 5,957.44 5,898.50 1,517.42 14,962.55 -1,894.47 3.00 102,001.04 30,075.58 30,075.56 11,436.00 71,770.00 83,206.00 289,168.75 289,168.75 37,886.01 112.73 6,133.09 12,420.85 15,949.72 5,770.15 40,273.81 12,736.41 5,223.75 Page 1 11:57 AM 10/04/08 Cash Basis • Fayetteville Public Library Profit & Loss YTD Comparison September 2006 5130 • Children Program - Other Total 5130 • Children Program 5140 • Book Repair & Circ. Supplies supplies for cleaning the bdg signage materials Office Supplies - Other Total Office Supplies Postage Travel & Training Public Notice 5725• Public Relations Professional Services Equipment & furnishings Utilities . Outside Services Contracts Insurance -General Total Operating Expenses Special Projects Income & expense oft -shirt Total Special Projects Salaries & Wages Adult Services Materials processing Children's Library Circulation Processing, cataloging, etc Administration Salaries & Wages - Other Total Salaries & Wages Payroll Expenses PlCNMedicare Expense State Unemployment Expense Voluntary AD & D Long Term Disability Life Insurance Total Payroll Expenses Employee Benefit Expenses Health & Dental Insurance Company paid portion of HSA Retirement Contributions Total Employee Benefit Expenses Publications Book Acquisitions 7110 • Adult Books 7120 • Adult Reference Materials 7130• Electronic Resources 7140 Genealogical Materials 7160 • Children Books various materials, In set 7180 • Children Books - Other Total 7160 • Children Books 7170 • Children Reference all materials In YA collectio Total Book Acquisitions purchased with grant money Periodicals Sep 00 40.02 598.72 971.54 1,123.48 454.84 0.00 15,365.15 1,514.40 5,582.05 236.92 74.44 748.22 4.738.76 1,779.73 0.00 3,750.00 0.00 33,787.67 0.00 0.00 20,257.00 4,623.50 12,421.60 29,217.40 4,758.98 31,120.60 17,192.81 119,589.89 8,995.73 173.08 • 0.00 321.43 342.09 9,832.31 8,581.95 227.45 9,139.50 15,948.90 9,579.07 1,679.48 1,800.00 0.00 0.00 3,850.17 3,650.17 727.00 75.00 - 13 17,710.72 0.00 80.00 Jan - Sep 06 1,904.27 19,864.43 16,542.60 16,988.12 5,622.93 0.00 137,270.83 11,318.35 23,288.15 3,030.71 3,230.55 17,390.82 21,629.22 110,754.02 800.00 32,197.92 2,871.00 363,559.37 -899.45 -899.45 212,117.96 47,390.03 119,621.42 258.630.83 28,991.07 276,620.65 101,188.30 1,044,560.26 78,557.89 5,248.11 126.47 2,632.49 2,793.00 89,355.96 54,994.71 2,047.05 74,458.66 131,500.42 92,130.27 19,842.84 29,200.00 2,623.01 1,013.63 45,848.84 48,880.47 727.00 5,349.18 198,532.77 0.00 10,400.10 Page 2 11:57 AM 10/04106 Cash Basis • Fayetteville Public Library Profit & Loss YTD Comparison .- September 2006 Audio Visuals 7010 • Adult Film 7815 • Chlldrens Film 7020 • Aduff Audio 7630 • Children Audio 7640 • Adult Music • 7650 • Chlldrens Music Sep 06 483.83 2,957.36' 34227 862.80 0.00 0.00 Total Audio Visuals 4,848.28 Total Publications Building & Equipment • Landscape Maintenance Building Maintenance Office Machine Maintneance Small Equipment Maintenance Total Building IL Equipment 22 436.98 0.00 1,384.99 0.00 75.00 1,459.99 Total Expense 203,055.74 Net Ordinary Income -180,787.10 Other IncomelExpense Other Income • Inter -Agency Transfers Transfer from City 9150 • Transfer-Millage miltage collection Transfer for Books Transfer from City-CIP Other Transfer from Friends Transfers from Foundation Total Inter -Agency Transfers 173,504.78 Total Other Income 173504.78 Net Other Income Net Income 128,105.83 0.00 22,583.85 0.00 24,815.30 0.00 173,504.78 Jan - Sep 08 17,923.19 6,977.48 15,089.02 6,290.77 2,634.85 534.33 49,449.64 256,382.51 12,320.72 40 475.60 4,101.72 2,445.95 68,349.99 1,952,809.06 -1,683,640.31 1,134,952.51 87,385.79 376,013.35 198,522.40 25,977.32 52,803.00 171,283,27 2,046,937.64 2,048837.64 2,046,937.64 -7,282.32 383,297.33 14 Page 3 FBIHNbS OF FAYETTEVILLE PUBLlc LlaaAaY September 2006 Report to the Library Board of Trustees (Prepared by Georgia Kutue) 1 1. The Friends welcome new lifetime members Hershal and Denise Garner. 2. September Bookstore sales were $1699.01 3. Volunteers donated 280 hours to the Friends in September. 4. Membership renewals were 4 with 1 new member in September. 5, Friends sponsored Randall Woods lecture and book signing with 250 In attendance. Sixty copies of the book were sold, raising $348.08 for Friends. 6. Friends voted to approve $20,000 for FPL First Picks for 2007. j 7, Friends voted to approve $5,000 for book club books for 2007. 8. MP3 players are now available for check out. 9. The Silent Auction and Book Sale Is planned for Oct 28th and 29th. 15 , FAYECCBv[LLH PUBLIC LIBRARY FOUNDATION Report to Fayetteville Public Library Board of Trustees Fayetteville Public Library Foundation October 2006 (prepared by Hope Bradberry, Director of Development) Board: At the October board meeting, Mary Beth Brooks joined the Foundation Board, and we wished a fond farewell to retiring members, Jane Gearhart & Marti Woodruff. The Foundation Board reviewed the 3r° quarter financial statements with investment advisors, Kerri Bradley and James Bell. The Board approved a distribution from Roberta Fulbright funds. Development: Worked with Library staff to revise the National Endowment of the Humanities grant. Submitted narrative for NEH staff review, prior to final submission which is due November 1st. Attended a Planned Giving summit sponsored by the Association of Fundraising Professionals of Northwest Arkansas. CommunityCare Foundation declined to fund a Foundation Center Cooperating Collection at FPL, currently developing alternative funding plan. Marketing: Continued work with DOXA to develop banners with same images on flagpoles for front of building. Working with DOXA to implement a monthly newsletter with a different format as part of the marketing plan. Continued work with Sarah Terry on developing new layout for newsletter and marketing plan. Implementing email notification system for events — with PDF of postcards developed in promotion of events. Continued meeting with web site development team. Have begun process of Incorporating Friends distribution list with Library & Foundation distribution list in preparation for larger mailings in January. L6 FAYETTEVIL.LE PUBLIC LIBRARY Memo To: Board of Trustees, Fayetteville Public Library Front Louise Schaper, Executive Director Date: October 12, 2006 Re: Strategic Plan Background It has been over a year since the strategic planning process began. After countless public, invitational and one-on-one meetings with the community, we submit to you a "final'. strategic plan that, hopefully, incorporates the best of the input suggested by the public and staff. Analysis The library administration has used the plan since its first appearance in early 2006 as a guidepost for the development of goals and objectives. Therefore, some Items are completed or underway. Also, through regular meetings with management and staff many changes have been made to strengthen the plan. With the world of content delivery and technology rapidly changing, we believe this should be a "living" plan that is revised as needed to ensure we move the organization in a manner that best serves Fayetteville residents. Recommendation We recommend that the plan be formally adopted with the caveat that it is reviewed as needed and at least annually. • 1 17 3 LONG-RANGE PLAN Fayetteville Public Library Strategic Plan Based on the findings reported previously, the following long-range plan of service (including an updated mission statement) is recommended. The plan is organized into five broad goal areas: • Access: guaranteeing access for all residents — which is essential for any library • Collections: being the heart of the library • Services: facilitating access to information, education and relaxation • Visibility & Value: communicating the library's message to the community • Sustainable Funding: insuring the library has sufficient resources to meet community needs The specific goals and activities outlined here can be complemented by the commentary from the library's planning retreat, reported in Appendix D. 3.1. Mission & vision During the planning retreat, revised vision and mission statements were presented to retreat participants for consideration and comment. The mission provides the overall direction for the library's strategic plan, while the vision describes the benefit the service community will receive from the library. In the weeks after the planning retreat, Library staff continued to discuss the Library's vision and mission, spurred by the commentaries shared during the retreat. From these discussions, the following vision statement was prepared and approved by the Board: To be powerfully relevant and completely accessible. And the following concise definition of the library's mission: September 21, 2006 revised October 11, 2006 Page 29 18 Fayetteville Public Library Strategic Plan To strengthen our community and empower our citizens through free and public access to knowledge. 3.2. Access GOAL: The Fayetteville Public Library implements strategies to improve and extend access to library collections and services. These include • instituting remote return locations • adjusting scheduled hours of operation • maintaining and respecting the new library facility • exploring the deployment of one or more branches • expanding web access and content •• continuously improving technology developing outreach services • considering the implementation of books -by -mail. REMOTE RETURN LOCATIONS: To make it more convenient for patrons to return borrowed materials, the library will implement remote returns in various locations in the community. / During year 1 of the plan, the administrative staff and board will consider alternate strategies regarding the deployment of remote returns / During year 1 of the plan, the administrative staff and board will identify potential locations for remote returns and potential partners for this service / During year 2 of the plan, the Library will implement at Least two remote return locations in the community / In subsequent years of the plan, the administrative staff and board will monitor use of the remote returns and consider relocating existing returns and implementing additional returns as needed. Rationale: The early years of the planning cycle will likely be more conducive to lower - impact, less costly strategies to improve access to the Library than branches, such as the addition of remote materials returns stations in different parts of the community. Remote materials returns were suggested by interview participants and enthusiastically advocated by participants in the planning retreat. The underlying concept is simple: remote return locations offer patrons the convenience of being able to return borrowed materials without having to travel to the library's downtown location. September 21, 2006 revised October 11, 2006 Page 29 19 Fayetteville Public Library Strategic Plan Library board and staff will consider whether to implement remote returns by way of an off- the-shelf return available from any one of a number of library vendors or by way of a custom-designed return. The former will probably be less costly, but the latter would offer a different opportunity to use the returns to create, a "branded" identity through the returns. A custom -designed -remote return could also allow the library to incorporate other features into the return location — possibly a stand-alone kiosk for access to electronic resources or a bank of lockers that could be used to deliver requested materials to patrons. During year 1 of the plan, Library staff will examine the library marketplace to identify coinmercially-available stand-alone returns. Administrative staff and board will identify potential locations (and partners) for remote retums. Preferred locations will likely be in commercial / retail areas where high traffic counts will improve convenience. Alternate locations may be found in partnership with schools or other government buildings. During year 2 of the plan, the Library will implement its preferred strategy for remote return locations by opening at least two such stations. HOURS: To improve access to library service at its most essential level, the Library will extend its hours of' service to reflect more closely the opportunities offered by its peers. /. The library board and administration will work with city officials toward adding 4 hours of scheduled service by year 2 of the plan / The library board and administration will work with city officials toward adding an additional 4 hours of scheduled service by year 4 of the plan Rationale: One of the most strongly -voiced pnorities among library users in the group interviews and participants at the planning retreat is an expansion of service hours. As the • Library optimizes the efficiencies available through its application of self -charge and other technologies, attention should turn toward meeting this clear priority. A comparison with thirteen peer libraries() was made for this long-range plan. On average, this group of libraries offers a schedule of 68.9 hours of service per week — the median value is 69.0, the low is 63.5, the high 74.0. (FPL's current schedule offers just 61.0 hours.) Of the thirteen, seven open at 9:OOam on weekdays, five open at 10:00am, and one opens at 8:30am. Most are open either four or five days a week past 6:OOpm (one offers only three days with evening hours). On average, the peers offer 12.8 hours of operation per week later than 6:OOpm. (FPL offers just 8.0.) °1 For several years, FPL has used these thirteen libraries as a point of comparison. Each of the libraries chosen for this peer sample serves a community that host a major state -funded university. Most are in the Midwest They included Urbana, IL; Stillwater. OK; Chapel Hill, NC; Manhattan, KS; East Lansing, MI; Champaign, IL; Lawrence, KS; Iowa City, IA; Ann Arbor, MI; Tuscaloosa, AL; Lincoln, NE; Lexington, KY; Madison, WI. Septemba 21, 2006 revised October 11, 2006 Page 29 20 Fayetteville Public Library Strategic Plan As the Library implements expanded self -charging technologies and other automation improvements and the frill impact of prospective efficiencies surrounding those revised operations are realized, the Library will be better able to pursue expanded hours of operation in a more informed manner. Priority should be given to extending weekday evening hours, followed by an earlier opening hour. FACILITIES: The Library will maintain its new facility in "opening day" condition and grow into the building with care and respect for the building and the environment. / For the duration of the planning period, the library staff will strive to maintain the new . building in the sparkling condition of a newly -opened library. / By the end of year 2 of the plan, library staff will prepare a formal maintenance and funding plan to better ensure that the facility will be kept in top condition / For the duration of the planning period, library staff and board will carefully review any proposed alterations to the building to ensure that any changes are consistent with the design integrity / In years 1 and 2 of the plan, and for the duration of the planning period, library staff can explore strategies for enhancing the community's experience of the library building and completing items cut or reduced during design/construction. Examples include adding audio visual controls to the Wal-Mart Story Time Room, the computer lab and the Ann Henry Board Room, and adding more public art. / Annually, explore, and where feasible, implement up-to-date advancements in #1 energy saving devices, #2 recycling, and #3 environmentally sound (IE) green, LEED approved maintenance programs. Explore LEED certification for on-going efforts. Explore alterative energy sources and assess feasibility for implementation. Use the Library's experience to educate members of the public and the design and construction community through tours, talks and up-to-date publications. / Annually review all handicap accessibility issues and make improvements as feasible. Rationale: The recently -opened building represents a substantial investment by and on behalf of the community. It is a striking facility, and the board and staff and community are rightly proud of it. An earlier long-range plan for the Library emphasized securing an improved facility: Now that the facility has been realized, the task shifts to maintaining it in top-notch condition and further developing and promoting the "green" aspects of the building. Efforts to increase energy efficiency and sustainability should continue. As the Library staff proceeds with continuing maintenance, by the end of year 2 of the planning period, the building will have gone through sufficient cycles that facilities management staff will have an understanding of the rhythm and cycles of the building, and this would be an opportune time to develop a formal maintenance plan to coordinate future efforts and expense. September 21, 2006 revised October 11, 2006 21 Page 29 Fayetteville Public Library Strategic Plan At the same time, library staff and board might brainstorm strategies for enhancing the community's experience of the building. In the early days after the new building opened, it evoked a sense of wonder and amazement, and it would be superb to explore ideas for treatments or installations at the building that would convey to people that they are entering a special place. These strategies might be as simple as piping in music into the stairwells from the parking garage or to add small art installations there. Possibly in the children's department, a mechanism could be installed in the water niche that would allow a child to press a button and hear the sound of waves on a shore. Or in the fire nook press a button and hear the sound of a campfire. Certainly there are a wide variety of ways to enhance the existing building to continue to convey a sense of magic. BRANCHES: The Library will explore development of 1-2 branches to make its collections and services more convenient to the community. / During year 1 of the plan, library staff should conduct a simple drive -time survey to gather specific data attesting to the time it actually takes to reach the current main library on different days of the week, at different times of day / In years 2 and 3 of the plan, the library board and administrative staff should examine altemative strategies for branch library service delivery and select a service strategy appropriate to the community / As part of this branch study, the library board and administrative staff should explore how the Library's e -resources could be positioned to serve as a "digital branch." / Additionally as part of this branch study, the library board and administrative staff should explore bookmobile services, kiosks, etc. as a precursor, substitute or compliment to branches. / In year 3 of the plan, the library board and administrative staff should identity potential sites (and partners) for branch locations / In years 4 and 5 of the plan, if drive time surveys so indicate and an additional physical location is deemed desirable as a result of the studies in years 2 and 3, the library board and staff should explore the implementation of at least one branch facility, in accordance with the library's branch development strategy Rationale: The current and projected size of the Library's service jurisdiction suggests that developing branches would be a reasonable service strategy. As noted in Section 2, among. public libraries nationwide serving between 80,000 and 99,999 population, only 23.6% do not employ branches. 19.7% have one branch, 13.4% have two, and 43.3% have three or more. Community commentary indicated some interest in deploying one or more branches, but this was balanced by concerns regarding the increased costs introduced with branchservices and expressions that the current downtown location for the present provides sufficiently convenient access. September 21, 2006 revisal October 11, 2006 - Page 29 22. Fayetteville Public Library = Strategic Plan =_ Those concerns are why serious consideration of branching is delayed in this plan to a later time in the plan's cycle. The early years of the planning cycle should be devoted to examining branch development issues and defining a specific strategy in hopes that during the later years of the planning cycle, the prospects of branching would be more fortuitous In year 1, the Library should engage in a simple drive -time survey. A drive -time survey measures access to the library by gathering information about how long it takes to travel. to the library at different times of day on different days of the week. Destination points are identified to the four quadrants of the service community— north, south, east, and west. Library staff and/or volunteers simply drive (normally — it's not a race!) from the library to one of these destination points and back, noting the departure time, the time of arrival at the destination point, and the return time. Over a period of weeks, drive times are recorded for each destination point, at different times of day, different days of the week. These results, while not rigorously accurate, can be used to gauge how long it actually takes to travel to the library. When drive times consistently exceed a measure specified by board and staff— usually no more than 20 minutes, or, at the Library's option, possibly as little as 15 minutes — it becomes an indicator that a branch location could be a suitable service response to provide an adequate measure of access. Drive time surveys should be repeated periodically to monitor any changes as they occur. In years 2 and 3 of the plan, as a means of becoming oriented to the available options, administrative staff and board members should review alternate models for branch library service and discuss which model (or models) are most appropriate for the Fayetteville setting. Suggested models are summarized in Appendix E. In year 3 of the plan, consideration can be given to identifying potential sites for a branch (or branches), if the data gathered in previous years suggests that branching is a viable strategy. Consideration can also be given to potential partner organizations, if the library wishes to pursue joint -use locations for branches. In the later years of the plan, if the data gathered previously suggests that branching is a viable strategy, the library should seek to implement its preferred branch service strategy. WEB SITE: The Library maintains a dynamic, interactive web site, expanding its use of the web site to deliver more original content. / The Library seeks continuous improvement of its web page, as technology allows / In year 1 of the plan and beyond, the Library will adapt its web page to allow patrons to use the web page to sign up for as many programs and services as possible September 21, 2006 revised October 11, 2006 23 Page 29 Fayetteville Public Library Strategic Plan / In year 1 of the plan and beyond, the Library will explore other options for using its web site to connect with patrons, such as initiating one or more on-line book discussion groups, complementing similar services offered at the library / In year 2 of the plan and beyond, the Library will expand the scope of its original web content, including, for example, additional recommended resource lists • / As the Library introduces electronic collections (e -books, and downloadable audiobooks, films, and music, for example), its web page is used to distribute those resources Rationale: Electronic communications are an important and convenient way of connecting with the library's patrons, and the Library must ensure that these channels are as clear and reliable as staff capabilities and fiscal conditions allow. The Library can explore strategies to further expand use of its web page as a means of communicating with its community. The existing web page should be reviewed to identify opportunities to add a web -based means to contact library staff or register for patrons. On the current web page, for example, requests for genealogical research assistance must be submitted on a form that is printed out and then mailed to.thelibrary. Or on the homebound services page, an option could be offered to register for the service via the web. The Library can explore strategies for using its web page to engage its public in new ways — an on-line book discussion group is one such strategy. The web page should also be used to make available a wider array of original content, the better to extend access to a broader audience. On a fairly simple level, such original content could include expanded recommended resource lists. Or original works produced through the Library's Writers Center might be posted on the web page. Or the Library might undertake to produce local genealogical resources and mount them on the web page. All of these strategies serve to make the web page a unique and dynamic resource. In some ways, an even more fully developed web presence can start to assume the form of a digital branch. COMPUTING AND NETWORKING RESOURCES: The Library will be a successfully networked public library with current technology to provide speedy and user -centered access to electronic resources. This includes: public access computing; Internet; networks; telecommunications; integrated library systems; and other related electronic resources, services, and support. Emphasis will be on networked services offered within the library, the library's digital branch (web -based services), and the infrastructure needed to support both. / Increase the number of computers available for patron use, especially for young adults, but recognize that peak demand can never be met / Provide access to e -collections via personal, portable devices September 21, 2006 revised October 11, 2006 - Page 29 24 Fayetteville Public Library Strategic Plan / Encourage and/or require the library's integrated library system (ILS) vendor/partner to develop a user -centered online catalog (OPAC) that incorporates prevalent web technology, such as using customer -supplied tags, wilds, blogs and visual concept maps / Improve access to the library's collections via the OPAC. By the end of year 2, complete a retrospective authority control project on the bibliographic database to ensure a clean and complete index for searching. In subsequent years, submit the bibliographic database for authority review at least once per year. / Develop the library's website as an additional (digital) branch and develop the infrastructure to manage, measure and support it similarly to a physical library / Offer access to public access copiers, fax machines, printers, scanners, public access computing workstations, laptop computers, MP3 players, etc. / For the duration of the planning period, continue to upgrade equipment / Increase ease of access to wireless network, including full range of service from wireless network, such as printing. / Anticipate and provide bandwidth to support current and future needs / For the duration of the planning period, the library continually monitors its technological capabilities to ensure it capitalizes on the potential of the Internet as a shared information infrastructure and provides the most effective and efficient means of connecting library users to electronic information resources. Rationale: Since the library has operated in its new building, demand for computers, particularly those for young adults, have been overwhelmed with demand. Computer access is a core library service. This was reflected in comments heard in the key informant and group interviews and at the planning retreat. In all of these venues, there were repeated suggestions to increase the number of computers available for patron use. An increase in this capacity may be accomplished by: • expanding the area or zone devoted to electronic resources • adding computer stations at existing general reader seat (which will reduce the library's general seating capacity while increasing its public computer network station inventory) • ' adding laptops and MP3 players for checkout • adding computers in the young adult area or offering laptops for check out. A plan to upgrade the public's computing equipment should be developed. Also, as patrons demand more and more access to these resources, libraries are on the verge of a notable shift: patrons are increasingly inclined to provide their own equipment to access these resources (via laptops and handheld devices) s9 it becomes just as important for the library to provide the point of connection as it does to provide the physical equipment for that connection. The Library must maintain its wireless network, expanding capacity and access for those patrons who bring with them wireless technology, while continuing to provide and possibly expand wired access. September 21, 2006 revised October 1 I, 2006 Page 29 25 • Fayetteville Public Library Strategic Plan As technology changes, bandwidth needs must be to be reevaluated to ensure that the library provides access to high bandwidth electronic resources. Access to electronic resources from emerging personal, handheld devicei should also be incorporated. In day-to-day life, patrons' use of technology continues to change at a rapid pace. To retain and expand its broad user base, libraries need to understand the impact of these changes on the patron's view and use of library services. The library should drive, demand and/or influence its integrated library automation system (ILS) vendor/partner to become more user - centered. In addition, the library should take immediate steps to improve authority control of its bibliographic database through conventional means and work with its ILS vendor/partner to develop means for user enhanced records. OUTREACHSERYICES: The Library takes library services beyond the library walls to better meet the needs of' a diverse population. / For the duration of the planning period; continue to operate existing services to the homebound / For the duration of the planning period, explore with local social and cultural organizations the opportunities to create partnerships that will improve the Library's visibility in and connection to the many ethnic and multi -cultural communities within the service community / Provide deposit collections in area nursing homes, senior centers, preschools, Headstart centers and independent living communities, as staffing levels allow (year 2 and beyond) / As a byproduct of the Library's work with area social and cultural organizations, explore the feasibility of extending targeted deposit collections in connection with those agencies and organizations (year 2 and beyond) / Work with the Friends of the Library and with volunteers to extend services to the homebound (years 2 and beyond) Rationale: Group interviewees and planning retreat participants offered suggestions to introduce a bookmobile, but a bookmobile is subject to many of the same cost concerns — capital and operating — that color the notion of branch development, and so lower -key service strategies can be considered. . Existing outreach and homebound services can be enhanced and promoted (remembering that public awareness of such services is an important key to their use). Small deposit collections can be developed for selected partnering institutions that serve key populations identified in the group interviews and the planning retreat for special attention with regard to outreach services — seniors and children. September 21, 2006 revised October 11, 2006 26 Page 29 ) • Fayetteville Public Library Strategic Plan It is also important to acknowledge that outreach extend beyond these traditional, age- specific groups, to include efforts to connect with ethnic and multi -cultural groups within the community (including, but by no means limited to, those of Hispanic / Latino, Asian, and African American heritage). These populations can be difficult to reach because of language or cultural traditions. Forging partnerships with local groups and agencies is one strategy for connecting with these populations, including the possibility of establishing deposit collections with these agencies as a means of improving the library's visibility. BOOKS -BY -MAIL; The Library explores use of the mail as a means of delivering material requested by patrons. / By the end of year 2 of the plan, Library staff will examine the feasibility of using the mail to deliver requested material to patrons. Rationale: Via the Library web page, patrons have the convenience of requesting books and other library material from their home or office. They must still go to the library to pick the material up when it becomes available. Some libraries now offer delivery by mail as an optional convenience, and FPL could explore that possibility to further facilitate access to its collections. Some libraries offer this service without any fee, but most impose a fee that ranges between $1 and $3. Most often, the service operates as a one-way service: the material is delivered to the patron, but there is no return service provided; it is the patron's responsibility to see that the material is returned to the library. With this in mind, a books - by -mail service complements the proposed remote return locations, which will make the patron's return obligations easier. The timetable for this activity therefore coincides with that for implementing the remote returns. 3.3.Collections GOAL The Fayetteville Public Library develops and maintains an excellent materials collection that is responsive to the needs and demands of its community. This includes selection, acquisition, organization, periodic inventories, replacement of items in poor condition, weeding, circulation, and promotion of fiction and non-fiction materials in a variety of formats for both youth and adults. Essential components of the library's collections include • adult print collections • reference holdings • world language collections children's collections • young adult materials • non -print collections September 21, 2006 revised October 1 I, 2006 27 Page 29 • e -collections Fayetteville Public Library Strategic Plan / In Year 1, staff will determine the most efficient and cost-effective method to conduct a comprehensive collection analysis. / A comprehensive collection analysis will begin in Year 2. / Emphasis in subsequent years will be on addressing gaps in the collection. ADULT MATERIALS: The Library'refines adult materials acquisitions patterns to foster a greater emphasis on improving the coverage and currency of the fiction and nonfiction collection to reflect community needs and priorities and budget realities. A useful, well- rounded collection is the goal with representation of critical favorites, best-selling authors, and items that go beyond "best hits." As available, the library will own the complete holdings of the major literary award winners. The Library will maintain the excellence of its fiction collection, which will contain 75% of the titles listed in Fiction Catalog and 90% of the titles listed annually on the ALA Notable Books list. Fiction titles will be chosen to represent the broad range of reading interests and tastes of the community served. Classic literature,,popular best sellers, genre fiction, literature from all time periods, and works from all parts of the world are included in the fiction collection to entertain and enrich human understanding. Greater emphasis will be placed on achieving street date availability of bestsellers. The Library's non-fiction collection will emphasize titles listed in Public Library Catalog and will contain 90% of the titles listed annually on the ALA Notable Books list. The non- fiction collection will emphasize timely, accurate, and useful informational materials to support individual and community interests. Materials will represent a continuum of opinions and viewpoints when available. Titles of sustaining value and those of current, accepted authority will be part of the collection. Rationale: This is a core activity for every library. During the group interviews, comments were received regarding the general currency of the collection. A particalar need for additional copies of bestsellers was expressed, in order to shorten thetime a patron must wait to get a popular title. In light of this perception among the library's users, library staff should continue to take steps to ensure that they are taking all reasonable steps within the realities of the current budget to keep the collections current and responsive to patrons needs. In addition, acquisition patterns should be examined to insure the shortest possible time is needed to add new materials — best sellers in particular — to the collection and make them available for patron use. REFERENCE: The Library refines reference acquisitions patterns to create a core reference collection, responsive to community needs and priorities and budget realities. Reference materials will cover all subjects ranging in degree of difficulty from juvenile to beginning September 21, 2006 revised October 11, 2006 Page 29 28 Fayetteville Public Library Strategic Plan research level. Most subject areas will include practical and popular as well as more scholarly materials. The library will also investigate the value of developing specific collections in order to support the provision of on -demand reference to the business community, or others with specific research needs: / The library will own a comprehensive collection of genealogy and local history materials of Washington, Benton, Carroll, and Madison counties. / The library will maintain and build the Roberta Fulbright Special Collection, consisting of an emphasis on books and materials on Roberta Fulbright and the Fulbright family; items that represent the history, creativity, and beauty of Arkansas; signed editions of local or significant authors/illustrators; and University of Arkansas yearbooks / The library will identify specific areas of improvement in electronic databases, focusing on specific areas of need / The library will examine the feasibility of moving existing print collections to online versions of those materials / By the end of year 2 of the plan, the library will conduct a use study of the reference collection to determine collection development goals for this segment of the collection Rationale: The increasing availability of electronic information resources is changing the kinds of reference resources a library should and is able to provide in print formats. During the early years of this planning cycle, a deliberate examination of local use should be completed so that staff can allocate future resources in an informed manner. Equally, if not more important, will be continual monitoring of the publishing trends of reference works. As more encyclopedic and other reference works migrate to electronic -only formats, budgets and acquisitions may need adjustment. WORLD LANGUAGES: The Library continues its efforts to reflect the needs and priorities of its non -English-speaking users and students of world languages. A representative collection of fiction and non-fiction materials in world languages will grow in conjunction with community demand. The Library should continue efforts to obtain MARC records and other finding toolsto improve access to these materials. / The Library should give particular emphasis to those languages taught in the Fayetteville K-12 schools / Reflecting the growing Hispanic population in the community, the library should continue to expand its Spanish-language collection with both popular and literary Spanish fiction and timely, accurate, and useful informational materials to support individual and community interests / The Library should continuously monitor the community's needs regarding provision of library resources in other language groups and contain literary fiction titles and representative non-fiction works of other world languages September 21, 2006 revised October 11, 2006 29 Page 29 Fayetteville Public Library Strategic Plan Rationale: The Library's world languages section was established to serve students studying a foreign language and to expand the library's service capability as the demographics within the community continue to shift. Group interviewees and participants in the planning retreat indicated a growing diversity of languages spoken within the community. Accordingly, the Library's world language holdings should reflect the languages taught in the public and private schools serving K-12 and the growing diversity of languages spoken in the community. • CHILDREN'S SERVICES: The Library will provide a richness of reading materials for children. Acquisition patterns reflect community needs and priorities and budget realities. The goal is a collection that satisfies the informational, recreational, and cultural reading needs of children from pre-school through age 12. / The collection will contain 75% of the titles listed in Children's Catalog and 90% of the titles listed annually in the ALA/ALSC Notables list. / The non-fiction collection will meet the informational demand for school assignments and reports, as well as the recreational reading needs of children from infancy through sixth grade. / As available, the library will own the complete holdings of the major literary award winners. / The library will actively collect authors and titles from required reading lists from local elementary schools. Rationale: This is also a core activity for every library. The Library staff should continue to take steps to ensure that they are taking all reasonable steps within the realities of the current budget to keep the collections current and responsive to patrons needs. YOUNG ADULTS: The Library will provide a richness of reading materials for young adults. Acquisition patterns reflect community needs and priorities and budget realities, with input from teen advisory board members. The goal is to meet the informational, recreational, and cultural reading needs and interests of ages 12 through 18 in grades six to 12. / The Young Adult collection will emphasize titles listed in Middle School and Junior High School Catalog and Senior High School Library Catalog. / The Young Adult collection will contain 90% of the titles listed annually on the ALA/YALSA Best Books, Outstanding Books for the College Bound, and Quick Picks for Reluctant Readers lists. / The non-fiction collection will provide materials relevant to the teenagers of the community in meeting their educational and informational needs, as well as meeting their recreational reading requirements. September 21, 2006 revised October 11, 2006 Page 29 30