HomeMy WebLinkAboutOrdinance 4043 J
NEW/ WORM SYrSMMV . �Yu I R IT A
WWI
W. Big Beaver Rd . Suite 1100 Troy , MI 48084 ( 810 ) 269 - 1000
June 16, 1997
SECOND AS/400 PROCESSOR AND RS/6000 PROCESSOR ADDITION
TO SOFTWARE LICENSE AGREEMENT FOR
CITY OF FAYETTEVILLE, ARKANSAS
Assistant Chief Richard Hoyt
City of Fayetteville Police Department
113 West Mountain
Fayetteville, AR 72701
Dear Deputy Chief Hoyt:
The Software License Agreement dated July 8, 1991 is modified on Page 2, Paragraph I 1 of Definitions to add a second AS/400
processor and a RS/6000 processor. The primary usage of the second AS/400 and RS/6000 will be by the Fayetteville Police
Department.
Hereafter, the reference to COMPUTER from the July 8, 1991 Agreement will be as follows.
- The original AS/400 Model 310-2043 and/or its subsequent upgrades will be called COMPUTER 1 . This AS/400 will be
primarily used for Public Administration software.
- The second AS/400 Model 400-2131 and/or its subsequent upgrades will be called COMPUTER 2. This AS/400 will be used
for Law Enforcement software.
- The RS/6000 and/or its subsequent upgrades will be called COMPUTER 3. This RS/6000 will be used for Mobile Computing
software.
For ease of administration, New World will treat COMPUTER I , COMPUTER 2, and COMPUTER 3 as two separate installations
and business accounts. Each computer will have its own software Exhibits, service records, maintenance agreements, and
administrative records. If applicable, our correspondence and business with the City will identify which computer is involved.
All other Terns and Conditions from the July 8, 1991 Agreement will continue to apply to both COMPUTER I , COMPUTER 2,
and COMPUTER 3
Please acknowledge the addition of the second AS/400 processor and the RS/6000 processor to the July 8, 1991 Agreement and
your understanding of the definitions above by the appropriate signature below.
Sincerely,
NEW WORLD SYSTEMS CORPORATION
AGREED AND ACCEPTED:
NEW70 D SYSTEM CO ORATION CITY OF ;FeTTEULLE ARKANSAS
By: By: �
Title: Title: M ci v n r
Date: � � —� pi —�l 7 Date: (, - 11 - a77
Each individual signing above represents that (s)he has the requisite authority to execute this Agreement on behalf of the
organization for which (s)he represents and that all the necessary formalities have been met.
CONFIDENTIAL
'1NEW MRLD SYSFEM5
888 We- Big Beaver Rd . Suite 1100 Troy , 1111 98089 ( 810 ) 269 - 1000
June 16, 1997
Q,o
ADDITIONAL SOFTWARE LICENSE AGREEMENT
FOR COMPUTER 2
Assistant Chief Richard Hoyt
Fayetteville Police Department
113 West Mountain
Fayetteville, AR 72701
Dear Deputy Chief:
New World Systems® is pleased to license you additional software per your request.
The attached f6rms (Exhibits A, B, C, and D) are to be reviewed and approved by you and/or
your authorized representative. They describe the additional software and services you have
requested along with the related fees.
Other than for the purposes of internal review, we ask that you treat our fees as confidential
information. This is due to the competitive nature of our business.
The General Terms and Conditions from our original License Agreement are incorporated
and continue to apply.
We thank you for your continued business with New World Systems®. We look forward to
working on this project with you.
Sincerely,
NEW WORLD SYSTEMS® CORPORATION
AGREED AND ACCEPTED:
NEW WORLD SYSTEMS® CO ORATION CITY OF7FTTEVILLE, ARKANSAS
By: By: /
Title: Title:_ G V a r
�
Date: — 16` Cl 7 Date: 4 - 17 ' 97
Each individual signing above represents that (s)he has the requisite authority to execute this Agreement on
behalf of the organization for which (s)he represents and that all the necessary formalities have been met.
CONFIDENTIAL
I
EXHIBIT A
FOR LICENSED STANDARD SOFTWARE AND FEES
CITY OF FAYETTEVILLE_ ARKANSAS
IBM AS/400 MODEL 400-2130
A. LICENSED STANDARD SOFTWARE
Application Package Cost
1. Aegis* Combined Law Enforcement/Fire/EMS CAD $38,000
- Unit Status Monitors and Unit Recommendations
- Geo-File Verification and Location Alerts
- Note Pads and Tone Alerts
- Hazardous Alerts
- Interface to Records
- Run Cards
2. Additional Aegis Software for Computer Aided Dispatch '
Wrecker/Ambulance Rotation Module 600
3. Aegis Law Enforcement Records Software Base Package 20,000
(Single jurisdiction)
- Incident Tracking Module
- Case Processing Module
- Arrest Module
- Property Module
- Personnel/Education Module
- Computer Aided Investigations Module
- UCR (Federal Reports) Module
- Wants and Warrants Module
- Traffic Tickets and Citations Module
- Accidents Module
- Business Registry Module
- Impounded Vehicle Processing Module
- AS/400 Word Processing Interface
Does not include any required third party equipment or software.
CONFIDENTIAL
4. Additional Aegis• Law Enforcement Records Software
Field Investigations Module $5,000
Case Management Module 55000
Geo File Verification Module 5,000
Pawn Shops Module 51000
Bookings Module 8 00o
Officer Activity Reporting and Scheduling Module 5,000
Property Room Bar Coding 5,000
5. Aegis* Fire Records Software Base Package 203000
- Incident Tracking Module
- Inspection Tracking Module
- Arson Investigations Module
- Personnel/Education Module
- Hydrant Inventory and Inspections Module
- Hose Inventory and Maintenance Module
- Activity Reporting and Scheduling Module
- Business Registry Module
- Hazardous Materials Module
- Alarms Tracking and Billing Module
- NFIRS Summary Reporting Module
6. Aegis* Public Safety State Interface Software '
AS/400 State/NCIC Interface 8,000
On-Line CAD Interface to State/NCIC 5 ,000
7. Aegis* Photo Imaging Software 3
Capture Station Module ( 1 unit) 6,000
Display Station Module (1 - 10 units) 3,000
Police Records Interface Module 51000
- Property
- Accidents
- Cases
Bookings/Line-ups Interface Module 35000
' Customer is responsible for obtaining the necessary State approval and any
non-New World hardware and software.
3 Assumes use of the DDSI/CompuColor Photo Imaging System.
CONFIDENTIAL
• . I I
8. Hermessm Mobile Computing (MCT) Software ° for an AS/400
MCT Law Enforcement Field Reporting Base Module $83000
9. HermessM Mobile Computing (MCT) Software for Laptops (20 Units) " '
Law Enforcement Module IBR Field Reporting . . . . . . . 20,000
Law Enforcement Module Accidents Field Reporting . . . 10.000
SUBTOTAL (20 Units) $30,000
10. Federal and State of Arkansas Hermessm Laptop Compliance Software (11-20 Units)
Law Enforcement State IBR Field Reports 3,000
Law Enforcement Accidents Field Reports 3,000
11 . Federal and State of Arkansas Aegis* Compliance Software
Law Enforcement Records Base Compliance Module 5,000
- State Accident Report (hard copy)
- FBI Fingerprint Card (cut form)
Fire Records Management Base Compliance Module (in development) 5 000
LICENSE FEE TOTAL: $2063000
LESS DEMONSTRATION SITE DISCOUNT: ( 118,000)
TOTAL LICENSE FEES: $88.000
THE ABOVE SOFTWARE PACKAGE FEES ARE VALID THROUGH JUNE 30s 1997
4 MCT/MDT software does not include Application Source Code.
5 Budgeting estimate for laptops: $8, 000 for ruggedized includes laptop, external
RF modem mounted in vehicle and mounts; $7,000 for standard includes laptop,
external RF modem mounted in vehicle and mounts.
6 Includes licenses for 23 Units: 20 Field Units and 3 Supervisor Units.
CONFIDENTIAL
Exhibit A/LICENSED STANDARD SOFTWARE AND FEES
Page 2
B. PAYMENTS SCHEDULE
1 . DOWN PAYMENT $35.200
(40% of the total Exhibit A cost—
Invoiced upon receipt of signed
Licensing Agreement)
2. DELIVERY PAYMENT $35.200
(40% of each application cost—
Invoiced as each Exhibit A Licensed Standard
Software package is delivered to Customer)
3 . FINAL PAYMENT $ 17,600
(20% of each application cost—
Invoiced 90 days after delivery of each
Licensed Standard Software package)
TOTAL LICENSED STANDARD SOFTWARE PAYMENTS DUE $88.000
ALL PAYMENTS ARE DUE WITHIN THIRTY (30) DAYS FROM RECEIPT OF INVOICE
CONFIDENTIAL
EXHIBIT B
INSTALLATION AND TRAINING SUPPORT SERVICES AND FEE
1 . Training and Installation Support Hours Recommended
Allocating adequate support service hours for each application of Licensed Standard Software listed on Exhibit A is not only
recommended but also is critical for a successful installation of and training on each application package. Based on the
Licensed Standard Software listed on Exhibit A, we suggest that at least 300 hours of New World installation and training
support services be scheduled. Actual usage may be higher or lower based on Customer's requirements and use of these
support services. Avoiding or minimizing custom or modified features will aid in keeping the support costs to the scheduled
minimum. The recommended installation and training support hours include:
(a) Project management assistance;
(b) Installation of each package of Licensed Standard Software; and
(c) Customer training and/or testing on each package of Licensed Standard Software.
The installation and training support services are typically performed at Customer's premises but, at Customer's option, may
be provided at New World national headquarters in Troy, Michigan. (Other support services often involve services performed
at the New World's national headquarters.) New World reserves the right to make cost adjustments for support trips canceled
by Customer less than ten (10) business days before the scheduled start date to cover New World's out of pocket costs and
lost revenues.
2. Training and Installation Support Service Fees Estimate
The recommended hours cited above and any additional support services are available at the rate of $KM per hour. This rate
is protected for one year from the date New World executes this Agreement. After one year, Customer shall pay the then-
current hourly rate for all Exhibit B support services rendered.
Based on the hours listed above, the training and installation support service cost is estimated at $24.000. (Plus all actual
and reasonable travel expenses incurred by New World divided proportionately between all New World customers visited on
a single trip, and actual employee travel time up to but not exceeding four (4) hours per Customer visit.)
3. Additional Services Available
Other New World services may be required or requested for the following:
(a) File conversion assistance;
(b) Consulting with New World technical staff;
(c) Modifying the Licensed Standard Software;
(d) Designing and programming Custom Software;
(e) Maintaining modified Licensed Standard Software and/or Custom Software;
(f) New World Consultation with other vendors or third parties;
(g) Software testing; and/or
(h) Assistance as Customer is going "live" .
Customer may request these additional services in writing using New World's Request For Service (RFS) procedure (or other
appropriate procedure mutually agreed upon by Customer and New World).
4. Payments for Services and Travel Costs
All hours for services and travel costs will be billed weekly for the previous calendar week. Payments are due within thirty
(30) days from receipt of invoice.
CONFIDENTIAL
EXMBIT C
STANDARD SOFTWARE MAINTENANCE AGREEMENT
This Standard Software Maintenance Agreement (SSMA) between New World Systems' Corporation (New World) and the
City of Fayetteville. Arkansas (Customer) sets forth the standard software maintenance support services provided by New
World.
1 . Service Period
This SSMA shall remain in effect for a period of five (5) years beginning on the 91st day after the installation of the Licensed
Standard Software to Customer (the start date) and ending on the same calendar date five (5) years after the start date. Upon
software delivery, Licensed Standard Software installation shall not be delayed more than 30 days from computer's availability
for use.
2. Services Included
The following services or features are available under this SSMA:
(a) Upgrades, including new releases, to the Licensed Standard Software (prior releases of Licensed Standard Software
application packages are supported no longer than nine (9) months after a new release is announced by New World);
(b) Temporary fixes to Licensed Standard Software (see paragraph 6 below);
(c) Revisions to Licensed Documentation;
(d) Reasonable telephone support for Licensed Standard Software on Monday through Friday from 8:00 a.m. to 8:00 p.m.
(Eastern Time Zone); and
(e) Invitation to and participation in user group meetings.
Items a, b, and c above will be distributed to Customer on magnetic media or other means, as appropriate. After installation,
Customer shall return any magnetic media to New World.
Additional support services are available as requested by Customer using the then-current hourly rates or applicable fees.
Exhibit B has a description of support services available.
3. Maintenance for Modified Licensed Standard Software and Custom Software
Customer is advised that if it requests or makes changes or modifications to the Licensed Standard Software, these
changes or modifications (no matter who makes them) make the modified Licensed Standard Software more difficult
to maintain. If New World agrees to provide maintenance support for Custom Software or Licensed Standard Software
modified at Customer's request, then the additional New World maintenance or support services provided shall be billed at
the then-current Exhibit B hourly fees plus reasonable expenses.
4. Billin
Maintenance costs will be billed annually, beginning on the 91st day after installation of the Licensed Standard Software and
on the same day each year thereafter for the term of the SSMA. (Any Exhibit B support or service hours and travel costs
incurred are billed weekly for the previous calendar week.)
5. Additions of Software to Maintenance Agreement
Additional Licensed Standard Software licensed from New World will be added to the SSMA ninety (90) days after it is
installed at Customer's location. Costs for the maintenance for the additional software will be billed to Customer on a pro
rata basis for the remainder of the maintenance year and on a full year basis thereafter.
CONFIDENTIAL
Exhibit C/STANDARD SOFTWARE MAINTENANCE AGREEMENT
Page 2
6. Requests for Software Correction on Licensed Standard Software
At any time during the ninety (90) day warranty period or during the SSMA period, if Customer believes that the Licensed
Standard Software does not conform to the current specifications set forth in the user manuals, Customer must notify New
World in writing that there is a claimed defect and specify which feature and/or report it believes to be defective. Before any
notice is sent to New World, it must be reviewed and approved by the Customer Liaison. Documented examples of the
claimed defect must accompany each notice. New World will review the documented notice and when a feature or report does
not conform to the published specifications, New World will provide software correction service at no charge. (See paragraph
4.0 of the General Terms and Conditions of this Agreement for the New World warranties provided). A non-warranty request
is handled as a billable Request for Service (RFS) (see Exhibit B).
The no charge software correction service does not apply to any of the following:
(a) situations where the Licensed Standard Software has been changed by anyone other than New World personnel;
(b) situations where Customer's use or operations error causes incorrect information or reports to be generated; and
(c) requests that go beyond the scope of the specifications set forth in the current User Manuals.
7. Maintenance Costs for Licensed Standard Software Packages Covered for IBM AS/400 Model 400-2131
New World agrees to provide software maintenance at the costs listed below for the following New World Licensed Standard
Software packages installed at Customer's location:
Application Package Number of Modules
1 . Aegis Combined Law Enforcement/Fire/EMS CAD 6
2. Additional Aegis• Software for Computer Aided Dispatch 1
3. Aegis Law Enforcement Records Software Base Package 13
4. Additional Aegis Law Enforcement Records Software 7
5 . Aegis Fire Records Software Base Package 11
6. Aegis Public Safety State Interface Software 2
7. Aegis Photo Imaging Software 4
8. Hermessm Mobile Computing (MCT) Software for an AS/400 1
9. Hermessm Mobile Computing (MCT) Software for Laptops (20 Units) 2
10. Federal and State of Arkansas Hermessm Laptop Compliance Software (11-20 Units) 2
11 . Federal and State of Arkansas Aegis, Compliance Software 2
ANNUAL
TOTAL LIST COST: $ 206.000 MAINTENANCE COST: $30,900
(5-Year Plan, billed annually)
ALL PAYMENTS ARE DUE THIRTY (30) DAYS FROM RECEIPT OF INVOICE
CONFIDENTIAL
EXHIBIT D
DATA FILE CONVERSION ASSISTANCE
New World will provide conversion assistance to Customer to convert the existing data master files specified below. Data is to
be submitted on a standard 9 track, 1600 bpi tape in EBCDIC format with a fixed field, fixed record length and fixed block format.
An accurate record count must also be provided. Master files to be converted:
- Jacket (Name) Master File
- Incidents Master File
- Case File
- Arrest File
- Property File
- Geo File
The cost to provide the data file conversion is $ 10,000. The payment schedule for the conversion is as follows:
1 . DOWN PAYMENT $6,000
(60% — due upon execution of Agreement)
2. FINAL PAYMENT 4.000
(40% — due upon delivery of data file conversion)
TOTAL PAYMENTS DUE FOR
DATA FILE CONVERSION (Exhibit D) $ 10 000
Note: Where applicable, travel costs for New World employees to complete the tasks for Exhibit D services are billed under
the provisions of Exhibit B services. All travel to be mutually agreed upon by Customer and New World.
IF:\BDISKS MANSAS\FAY=EV.AR\PROPOSAL\4CN M.ADDI
CONFIDENTIAL
NEW WORM S15MMV
888 W. Big Beaver Rd . - Suite 1100 Troy , Ml 48084 ( 810 ) 269 - 1000
o�
June 16. 1997
0'0
e
ADDITIONAL SOFTWARE LICENSE AGREEMENT
FOR COMPUTER-1
Assistant Chief Richard Hoyt
Fayetteville Police Department
113 West Mountain
Fayetteville, AR 72701
Dear Deputy Chief:
New World Systems® is pleased to license you additional software per your request.
The attached forms (Exhibits A, B, C and D) are to be reviewed and approved by you and/or
your authorized representative. They describe the additional software and services you have
requested along with the related fees.
Other than for the purposes of internal review, we ask that you treat our fees as confidential
information. This is due to the competitive nature of our business.
The General Terms and Conditions from our original License Agreement are incorporated
and continue to apply.
We thank you for your continued business with New World Systems®. We look forward to
working on this project with you.
Sincerely,
NEW WORLD SYSTEMS® CORPORATION
AGREED AND ACCEPTED:
NEW W D SYSTEMS® O ORATION CITY OF F TTEVIL/LARKANSAS
By: By: /
Title: Title: I)A A v o r
Date: 6 — ltP^ X27 Date:-6 - l 7 - 9 7
Each individual signing above represents that (s)he has the requisite authority to execute this Agreement on
behalf of the organization for which (s)he represents and that all the necessary formalities have been met.
CONFIDENTIAL
EXHIBIT A
FOR LICENSED STANDARD SOFTWARE AND FEES
CITY OF FAYETTEVILLE. ARKANSAS
IBM RS/6000 MODEL 7043- 140
A. LICENSED STANDARD SOFTWARE
Application Package Cost
1. Hermessm Mobile Computing (MCT) Software ' for an AS/400
MCT/MDT Law Enforcement CAD Interface 7,000
2. Hermessm Mobile Computing (MCT) Software for an RS/6000
MCT/MDT Base Message Switch ' to State/NCIC 22,000
MCT/MDT New World CAD Interface 4,000
3. Hermessm Mobile Computing (MCT) Software for Laptops (20 Units) ' "
Law Enforcement Module CAD via Switch . . . . . . . . . $ 15,000
Law Enforcement Module State/NCIC via Switch . . . . 10.000
SUBTOTAL (20 Units) $25.000
LICENSE FEE TOTAL: $58,000
LESS DEMONSTRATION SITE DISCOUNT: (35 ,000)
TOTAL LICENSE FEES: $23.000
THE ABOVE SOFTWARE PACKAGE FEES ARE VALID THROUGH JUNE 30. 1997
Exhibit A/LICENSED STANDARD SOFTWARE AND FEES
MCT/MDT software does not include Application Source Code.
' Does not include R9/6000. Please see the attached hardware configuration for
the RS16000 Message Switch components.
3 Budgeting estimate for laptops: $8, 000 for ruggedized includes laptop, external
RF modem mounted in vehicle and mounts; $7,000 for standard includes laptop,
external RF modem mounted in vehicle and mounts.
4 Includes licenses for 23 Units: 20 Field Units and 3 Supervisor Units.
CONFIDENTIAL
Page 2
B. PAYMENTS SCHEDULE
DOWN PAYMENT $9.200
(40% of the total Exhibit A cost —
Invoiced upon receipt of signed
Licensing Agreement)
2. DELIVERY PAYMENT $9.200
(40% of each application cost —
Invoiced as each Exhibit A Licensed Standard
Software package is delivered to Customer)
3. FINAL PAYMENT $4.600
(20% of each application cost —
Invoiced 90 days after delivery of each
Licensed Standard Software package)
TOTAL LICENSED STANDARD SOFTWARE PAYMENTS DUE $23.000
ALL PAYMENTS ARE DUE WITHIN THIRTY (30) DAYS FROM RECEIPT OF INVOICE
CONFIDENTIAL
1. Training and Installation Support Hours Recommended
Allocating adequate support service hours for each application of Licensed Standard Software listed on Exhibit A is not only
recommended but also is critical for a successful installation of and training on each application package. Based on the
Licensed Standard Software listed on Exhibit A, we suggest that at least 200 hours of New World installation and training
support services be scheduled. Actual usage may be higher or lower based on Customer's requirements and use of these
support services. Avoiding or minimizing custom or modified features will aid in keeping the support costs to the scheduled
minimum. The recommended installation and training support hours include:
(a) Project management assistance;
(b) Installation of each package of Licensed Standard Software; and
(c) Customer training and/or testing on each package of Licensed Standard Software.
The installation and training support services are typically performed at Customer's premises but, at Customer's option, may
be provided at New World national headquarters in Troy, Michigan. (Other support services often involve services performed
at the New World's national headquarters.) New World reserves the right to make cost adjustments for support trips canceled
by Customer less than ten (10) business days before the scheduled start date to cover New World's out of pocket costs and
lost revenues.
2. Trainine and Installation SUDuort Service Fees Estimate
The recommended hours cited above and any additional support services are available at the rate of $80.00 per hour. This rate
is protected for one year from the date New World executes this Agreement. After one year, Customer shall pay the then -
current hourly rate for all Exhibit B support services rendered.
Based on the hours listed above, the training and installation support service cost is estimated at $16.000. (Plus all actual
and reasonable travel expenses incurred by New World divided proportionately between all New World customers visited on
a single trip, and actual employee travel time up to but not exceeding four (4) hours per Customer visit.)
3. Additional
Services Available
Other
New
World services
may
be required
or requested
for the following
(a) File conversion assistance;
(b) Consulting with New World technical staff;
(c) Modifying the Licensed Standard Software;
(d) Designing and programming Custom Software;
(e) Maintaining modified Licensed Standard Software and/or Custom Software;
(I) New World Consultation with other vendors or third parties;
(g) Software testing; and/or
(h) Assistance as Customer is going "live".
Customer may request these additional services in writing using New World's Request For Service (RFS) procedure (or other
appropriate procedure mutually agreed upon by Customer and New World).
AU hours
for services and travel costs
will be billed weekly for the previous calendar week.
Payments are
due within thirty
(30) days
from receipt of invoice.
CONFIDENTIAL
*i;ipntu
fiViwl Ill l 1 t :y. • I ►M.
This Standard Software Maintenance Agreement (SSMA) between New World Systems Corporation (New World) and the
City of Fayetteville. Arkansas (Customer) sets forth the standard software maintenance support services provided by New
World.
This SSMA shall remain in effect for a period of five (5) years beginning on the 91st day after the installation of the Licensed
Standard Software to Customer (the start date) and ending on the same calendar date five (5) years after the start date. Upon
software delivery, Licensed Standard Software installation shall not be delayed more than 30 days from computer's availability
for use.
The following services or features are available under this SSMA:
(a) Upgrades, including new releases, to the Licensed Standard Software (prior releases of Licensed Standard Software
application packages are supported no longer than nine (9) months after a new release is announced by New World);
(b) Temporary fixes to Licensed Standard Software (see paragraph 6 below);
(c) Revisions to Licensed Documentation;
(d) Reasonable telephone support for Licensed Standard Software on Monday through Friday from 8:00 a.m. to 8:00 p.m.
(Eastern Time Zone); and
(e) Invitation to and participation in user group meetings.
Items a, b, and c above will be distributed to Customer on magnetic media or other means, as appropriate. After installation,
Customer shall return any magnetic media to New World.
Additional support services are available as requested by Customer using the then -current hourly rates or applicable fees.
Exhibit B has a description of support services available.
3. Maintenance for Modified Licensed Standard Software and Custom Software
Customer is advised that if it requests or makes changes or modifications to the Licensed Standard Software, these
changes or modifications (no matter who makes them) make the modified Licensed Standard Software more difficult
to maintain. If New World agrees to provide maintenance support for Custom Software or Licensed Standard Software
modified at Customer's request, then the additional New World maintenance or support services provided shall be billed at
the then -current Exhibit B hourly fees plus reasonable expenses.
4. B' lin
Maintenance costs will be billed annually, beginning on the 91st day after installation of the Licensed Standard Software and
on the same day each year thereafter for the term of the SSMA. (Any Exhibit B support or service hours and travel costs
incurred are billed weekly for the previous calendar week.)
5. Additions of Software to Maintenance Agreement
Additional Licensed Standard Software licensed from New World will be added to the SSMA ninety (90) days after it is
installed at Customer's location. Costs for the maintenance for the additional software will be billed to Customer on a pro
rata basis for the remainder of the maintenance year and on a full year basis thereafter.
CONFIDENTIAL
Exhibit C/STANDARD SOFTWARE MAINTENANCE AGREEMENT
Page 2
At any time during the ninety (90) day warranty period or during the SSMA period, if Customer believes that the Licensed
Standard Software does not conform to the current specifications set forth in the user manuals, Customer must notify New
World in writing that there is a claimed defect and specify which feature and/or report it believes to be defective. Before any
notice is sent to New World, it must be reviewed and approved by the Customer Liaison. Documented examples of the
claimed defect must accompany each notice. New World will review the documented notice and when a feature or report does
not conform to the published specifications, New World will provide software correction service at no charge. (See paragraph
4.0 of the General Terms and Conditions of this Agreement for the New World warranties provided). A non -warranty request
is handled as a billable Request for Service (RFS) (see Exhibit B).
The no charge software correction service does not apply to any of the following:
(a) situations where the Licensed Standard Software has been changed by anyone other than New World personnel;
(b) situations where Customer's use or operations error causes incorrect information or reports to be generated; and
(c) requests that go beyond the scope of the specifications set forth in the current User Manuals.
7. Maintenance Costs for Licensed Standard Software Packages Covered for IBM RS/6000 Model 7043-140
New World agrees to provide software maintenance at the costs listed below for the following New World Licensed Standard
Software packages installed at Customer's location:
Application Package Number of Modules
1. Hermes'' Mobile Computing (MCT) Software for an AS/400 1
2. HennessM Mobile Computing (MCT) Software for an RS/6000 2
3. Henness''Mobile Computing (MCT) Software for Laptops (20 Units) 2
ANNUAL
TOTAL LIST COST: $ 58.000 MAINTENANCE COST: $8,700
(5 -Year Plan, billed annually)
ALL PAYMENTS ARE DUE THIRTY (30) DAYS FROM RECEIPT OF INVOICE.
CONFIDENTIAL
EXHIBIT D
ENCRYPTION COMPLIANCE
A. DEFINITION OF PROJECT
New World Systems provides multiple levels of data encryption as part of it's Message Switch Solution. This includes data
encryption as part of the New World Application Software component, as well as the data encryption methodology utilized by the
Mobile Data carrier. Should the State of Arkansas or the Federal Government mandate specific encryption methodologies for
Message Switch data environments, New World will provide the encryption software methodology as part of our Federal and State
Compliance through our Standard Software Maintenance Agreement (SSMA).
CONFIDENTIAL
IP:IBDINSARY.ANSASWATCPIEV.ARIPROPOSALMCNRCI].ADDI
CONFIDENTIAL
iat 13
888 W. Big Beaver Rd. Suite 1100 Troy, MI 48084 (810) 269-1000
AGREEMENT AND AUTHORIZATION
FOR PROCUREMENT
OF IBM PRODUCTS AND SERVICES
June 16, 1997
This agreement (Agreement) between the City of Fayetteville, Arkansas (Customer) and New World Systems®
Corporation, (New World) is to cover the procurement of IBM products and services by New World for
Customer.
The attached configuration (Exhibit I) describes the IBM products and services that Customer will be obtaining
through New World. By their written approval below, Customer authorizes New World to order the Exhibit I
products for delivery to:
Fayetteville Police Department
Attn: Assistant Chief Richard Hoyt
113 West Mountain
Fayetteville, AR 72701
Upon execution of this Agreement, a down payment of 40% of the Exhibit I cost is due. Upon delivery and
installation of the IBM products, Customer agrees to pay the outstanding balance promptly. If payment on the
outstanding balance is not received within thirty (30) days of installation, New World shall have the option of
removing and Exhibit I products from Customer's site and Customer agrees not to interfere if New World elects
to do so.
Customer is responsible for the site preparation and related costs to install the Exhibit I products.
After execution ofthis Agreement, the Exhibit I components and cost may be changed by mutual agreement of both
parties. If a change order in the configuration requires additional costs, New World shall notify Customer of the
additional costs and with Customer's approval, these costs shall be borne by Customer. Without such approval, the
change order will not be processed.
Based on having done business with IBM previously, Customer shall or may be required to execute selected IBM
Agreements promptly and New World shall not confirm with IBM the ordering of any Exhibit I products without
Customer's authorized signature on the IBM Agreements. Customer shall receive the benefit of all warranties,
services, etc. provided for in the IBM Agreements.
APPROVED:
NEW WORLD SYSTEMS® CORPORATION
By: -
Signature:
Title: �%l
Date: (e-. .%
CITY OF FAYETTEVILLE, ARKANSAS
Title: LV1 A V O r
Date: /1 9%
Each individual signing above represents
that (s)he has
the requisite authority to execute
this
Agreement on
behalf of the organization for which (s)he
represents and
that all the necessary formalities
have
been met.
[F?BDISKSMRKANSASPAYETrEV.ARNROPOSAL\4CNTRCT.IRM]
CONFIDENTIAL
(AAIBM 05/95) City of Fayetteville, Arkansas
AGREEMENT AND AUTHORIZATION
FOR PROCUREMENT
OF IBM PRODUCTS AND SERVICES
June 16, 1997
EXHIBIT I
CONFIGURATION
Annual
Cost Maintenance
A. AS/400 HARDWARE
1. Computer Processor
(1) AS/400 9402 Model400-2131' ...................................$59,973 ....... $1,860
- 20.6 CPW (Commercial Processor Workload Rate)
- 160 MB Memory
- 15.7 GB RAID Disk Storage (11.8 GB Usable)
- Disk Unit Controller for RAID
- 7.0 GB 8mm Cartridge Tape Unit
- 4 Communication Lines
- Six Line Communications Controller
- Std MFIOP w/ (4) Twinaxial Workstation Controllers
- 8 port Twinaxial Expansion
- Panel Keylock Feature
- Expansion Gate
- Integrated Expansion Unit
- Base CD-ROM
- I Year Warranty
2. Modems
(1) 7852-40Z Modem ................................................. 446 .......... 46
- 33.6 Kbps
- 1 Year Warranty
3. System Terminal
(1) 3488 -VIZ Logic Unit .............................................. 608 .......... 45
- 122 Key Keyboard
(l) 6546-00Z G52 Color Monitor ....................................... 439 .......... 84
- 15" Color Monitor
- 3 Year Warranty
SUBTOTAL IBM HARDWARE .................................... $61,466 ....... $2,,035
Supports up to 160 locally attached Twinax devices as currently configured, however system can be
expanded up to support up to 280 Twinax devices.
CONFIDENTIAL
(AAIBM 05/95)
City of Fayetteville, Arkansas
Exhibit I/CONFIGURATION
Page 2
B. IBM AS/400 SYSTEM SOFTWARE
1. System Software for IBM AS/400 Users
OS/400 ValuPak ..................................................$10,000
IBM Operating System/400 .................. Unlimited(30+) .......... 6,000
Client Access/400 .......................... Unlimited(30+) .......... 4,500
Query/400.....................................N/A ........... Included
DB2 QueryManager & SQL Dev Kit ............... N/A ........... Included
Application Development ToolSet/400 ................ N/A ..........:... 2,500
Language Dictionaries ............................. N/A ............... 495
OfficeVision/400 ............................ Unlimited(30+) .......... 9,995
ILE RPG/400.................................... N/A ..............2.000
SUBTOTAL IBM SYSTEM SOFTWARE ............................ $35.490
TOTAL IBM HARDWARE & SYSTEM SOFTWARE :................. $96,956
LESS GOVERNMENT DISCOUNT.................................($9.696)
TOTAL IBM HARDWARE & SYSTEM SOFTWARE :................. $87.260
AS/400 INSTALLATION SUPPORT 2 ..................................$3.000
CONNECTIVITY TO NEW OR EXISTING NETWORKS' . Not Included As Proposed
YEAR I AS/400 SUPPORT LINE.....................................$1.260
TOTAL IBM HARDWARE, SYSTEM SOFTWARE
AND AS/400 INSTALLATION SUPPORT:........................... S91 20 ...... $22.035'
5 Year Extended Maintenance Option (EMO) - AS/400 .....................S5.663
- Provides 5 Year of IBM Maintenance for qualified products
(Warranty + Maintenance Term = 5 Years)
2 Included in this support is the installation and configuration of the AS/400 and 5250 -type devices
purchased from New World, as well as basic instruction on the operation of the AS/400 and OS/400, the
AS/400 Operating System Software. Two to three days on -site will be required to perform these tasks.
Travel Expenses are not included.
Due to the large variety of PC networking options and the complexity ofsome networks, the Customer may
require additional support from New World or some other source to establish connectivity of network
workstations with the AS/400. If the Customer requests the connectivity support from New World to connect
PC devices to the AS/400, the additional network installation support will be billed at a rate of $5,000 per
installation plus $200 per device. Connectivity Support includes telephone consultation if the support is
not provided at Customer's location and the connectivity of network devices with the AS/400. Please see
our document entitled "New World Network Installation Support Package "for network protocols currently
supported Travel expenses are not included Any travel to be mutually agreed upon by Customer and New
World. Any additional software or hardware required in support of the network will be at the Customer's
expense.
All proposed IBM hardware and peripherals include a minimum one year warranty; the annual
maintenance fees estimated above would be due upon expiration of the warranty.
IBM's Extended Maintenance Option (EMO) would represent a significant cost savings over the proposed
standard annual maintenance. These savings are contingent on the pre -payment of maintenance fees and
acceptance of the provisions of IBM's Corporate Service Option.
CONFIDENTIAL
(AAIBM 05/95)
City of Fayetteville, Arkansas
Exhibit 1/CONFIGURATION
Page 3
Annual
Cost Maintenance
A. RS/6000 HARDWARE
Computer Processor
(I) RS/6000 Model7043-140 .......................................$11,503 ........ $840
- 3.5" 2.88 MB Diskette Drive
- Integrated Ethernet Adapter
- Integrated SCSI -2 Controller
- 4 Port Multiprotocol Communications Controller
- 4 Port Multi Interface Cable
- Power GXTI 10 Graphics Adapter
- 8 Port RS232 Adapter
- ASYNC Cable EIA-232
- Terminal/Printer Cable
- 64 MB Memory
- 166 MHZ PowerPC Turbo Select
- IBM P70 Color Monitor
- 13W3-15Pin D -Shell Converter Cable
- 101 Key Keyboard, Mouse
- 2.1 GB SCSI Disk Drive
(1) 7207-012 1.2 GB'/:' Tape Drive .................................... 2,295 ......... 192
- SCSI Integrated Controller Cable
- 1 Year Warranty
2. Modem
(1) ASYNC 24.4 Kbps modem .......................................... 300
3. Printer
(1) 2381-002 Plus Printer .............................................. 549
- 320-348 Fast Draft
- 9 Wire, Impact Printer
- Parallel Cable
- 1 Year Warranty
4. Cables............................................................ 150
SUBTOTAL RS/6000 HARDWARE ................................. $1y ....... $1
,032
CONFIDENTIAL
(AAIBM 05/95) City of Fayetteville, Arkansas
Exhibit I/CONFIGURATION
Page 4
B. IBM SYSTEM SOFTWARE
1. System Software for IBM RS/6000
AiX V/4.2.I RS/6000............................................. Included
AiX Communications Server/6000....................................... 849
System Program Order .................................................. 50
SUBTOTAL IBM SYSTEM SOFTWARE :.............................. $899
TOTAL RS/6000 HARDWARE & SYSTEM SOFTWARE :........ ...... $I5.696
LESS GOVERNMENT DISCOUNT.................................($1,570)
TOTAL RS/6000 HARDWARE & SYSTEM SOFTWARE ........... .... $Iy
RS/6000 SUPPORT LINE i YEAR....................................$1,380
RS/6000 INSTALLATION SUPPORT..................................$2.000
TOTAL RS/6000 HARDWARE, SYSTEM SOFTWARE
AND RS/6000 INSTALLATION COST : ............................. $17506 .......$I.032
5 Year Extended Maintenance Option (EMO) - RS/6000 .............$2,918
Provides 5 Year of IBM Maintenance for qualified products
(Warranty + Maintenance Term = 5 Years)
TOTAL IBM HARDWARE, SYSTEM SOFTWARE
INSTALLATION COST, AND MAINTENANCE: ....... $117.607 ..... $1
Notes: The above hardware and system software costs assume the licensing of New World Systems' application
software and support as part of a complete solution.
The RS/6000 system has been sized with 64 MB of memory to accommodate up to 200 devices with normal
MDT/MCT usage loads. Should the City of Fayetteville expand the profile system beyond 200 devices
additional memory may be required.
This configuration assumes the use of Fayetteville Police Department's existing peripherals. New World will be
happy to assist in the acquisition of additional hardware which Fayetteville Police Department may wish to
purchase.
Any PC's which may be directly attached to the AS/400 will require 5250 Emulation Cards.
A detailed study of Fayetteville Police Department's current environment may reveal the need for additional
hardware and/or software for purposes of connectivity.
Cabling has not been proposed Due to the various requirements in terms of cabling and connections for d ferent
personal computers and printers as well as various local requirements, i.e. building codes, use of union personnel,
use of electricians, New World recommends that Fayetteville Police Department contract with a local firm for any
cabling requirements. New World Systems 'f) works closely with local vendors in this context providing them with
the required specifications and alerting them to any issues.
CONFIDENTIAL
(AAIBM 05/95)
City of Fayetteville, Arkansas
Exhibit 1/CONFIGURATION
Page 5
System software costs are based on the number of concurrently signed -on users for each package. The above costs
are for an unlimited number of users. Verification of the number of concurrent users is required as the price may
vary from the above estimate.
Defect support for IBM's system software is provided by IBM at no charge. Telephone support for all system
software to operate on a single processor, including electronic support, is available Monday through Friday from
8.00 AM to 5:00 PM. "AS/400 Support Line" maybe obtained through New World Systems'"' and is required for
ongoing software support. This provides support for operational usage, code related problems, and access to
PTF's, The cost is $105 per month for the 400 series processor. The total annual cost for IBM's AS/400 Support
Line is $1.260 as noted above. RS/6000 Support Line may be obtained through New World Systems and is
required for ongoing software support. The cost is $115 per month for the 7043 model group RS/6000,
$1,380 annually as noted above.
The above discounted costs are subject to confirmation prior to contract execution.
CONFIDENTIAL
(AAIBM 05/95) City of Fayetteville, Arkansas
888 W. Big Beaver Rd. Suite 1100 Troy, MI 48084 (810) 269-1000
AGREEMENT AND AUTHORIZATION
FOR PROCUREMENT
OF DDSI PRODUCTS AND SERVICES
June 16, 1997
This agreement (Agreement) between the City of Fayetteville, Arkansas (Customer) and New World Systems®
Corporation, (New World) is to cover the procurement of Third Party products and services by New World for
Customer.
The attached configuration (Exhibit 1) describes the Third Party products and services that Customer will be
obtaining through New World. By their written approval below, Customer authorizes New World to order the
Exhibit I products for delivery to:
Fayetteville Police Department
Attn: Assistant Chief Richard Hoyt
113 West Mountain
Fayetteville, AR 72701
Upon execution of this Agreement, a down payment of 40% of the Exhibit I cost is due. Upon delivery and
installation of the IBM products, Customer agrees to pay the outstanding balance promptly. If payment on the
outstanding balance is not received within thirty (30) days of installation, New World shall have the option of
removing and Exhibit I products from Customer's site and Customer agrees not to interfere if New World elects
to do so.
Customer is responsible for the site preparation and related costs to install the Exhibit I products.
After execution of this Agreement, the Exhibit I components and cost may be changed by mutual agreement of both
parties. If a change order in the configuration requires additional costs, New World shall notify Customer of the
additional costs and with Customer's approval, these costs shall be borne by Customer. Without such approval, the
change order will not be processed.
Based on having done business with Digital Descriptor Systems, Inc (DDSI) previously, Customer shall or may be
required to execute selected DDSI Agreements promptly and New World shall not confirm with DDSI the ordering
of any Exhibit I products without Customer's authorized signature on the DDSI Agreements. Customer shall receive
the benefit of all warranties, services, etc. provided for in the DDSI Agreements.
APPROVED:
NEW WORLD SYSTEMS® CORPORATION
By: i 4P
Signature: O't/i1(X • fi`Tiv
Title:
Date: "2€ ' 7
CITY OF FAYETTEVILLE, ARKANSAS
By: Fred
Signature:
Title: M G V rn r
Date: A-/7-97
Each individual signing above represents
that (s)he
has
the requisite authority to execute this
Agreement on
behalf of the organization for which (s)he
represents
and
that all the necessary formalities have
been met.
FF:�BDISKSIARKANSAS\FAYETTEV.AR\PROPOSALNCNTRCT.CPC]
CONFIDENTIAL
(AA3RD 05/95) City of Fayetteville, Arkansas
AGREEMENT AND AUTHORIZATION
FOR PROCUREMENT
OF DDSI PRODUCTS AND SERVICES
June 16, 1997
EXHIBIT 1
CONFIGURATION
A. Comnu-Capture 2000® Single Station Confieuration (IBM AS/400 Host
1. System Hardware Components:
- Capture/Display Station' ..............................................
$ 3 I48
- JVC TK-1070U Color Video Camera with AC Adapter,
cables, 6x auto focus zoom lens ...........................................
2,615
- SONY Full Color Digital Printer ..........................................
1,915
- SONY VP Print Pack NP -M 100 (100 Sheets) ..................................
85
- Compu-Capture Lighting System ...........................................
578
- Compu-Capture Floor Mounted Photo ID Stand ...............................
659
- APC 7 Plug Surge Arrestor with Tel.Protection.................................
24
- 1 gallon I8% gray scale paint/brush..........................................
27
2. System Software Items
- Compu-Capture Image Maintenance Module .................................. 213
- Compu-Capture 2000 Imaging Software/Hardware
Image Capture Hardware .............................................. 1,425
Compu-Capture 2000 Software License................................10.000
EQUIPMENT AND SOFTWARE SUB -TOTAL ........................... $20,689
B. Support
1.On-Site Installation & Training2................................................. 800
- (Maximum 4 People for 4 Hours plus travel and expenses)
2. 1st year Compu-Color Software Maintenance ...................................... 2,025
(Includes toll -free Phone Support during regular business hours, M -F
8am-5pm EST, and ongoing enhancements to Compu-Color System)
3. 1 Year Guaranteed Replacement Maintenance for Non -IBM Components ................2.040
SUPPORT SUB -TOTAL ................................................... $4,865
Note: The Compu-Capture Image System described above is designed to utilize disk space on the IBM AS1400 host computer
for storage of image files. The image files require approximately 50-60k of DASD for each full screen front/side view
(1000 MB/2000 image files). The AS/400 backup device is utilized for image files. All cabling required to connect CPC
workstation(s) to host AS/400, IBM OS/400 ver 3.1 or higher, and including CLIENT/ACCESS (RUMBA), is to be
purchased and installed by customer. The customer is also responsible for installation of the lighting system, photo
ID stand, and painting the background wall.
Pentium 166Mhz, 16 MB memory (RAM), internal 1.6 GB hard drive, 1.44 MB 3 I: "diskette drive, Med Tower case, MS
Windows 3.11, 33.6k ml Fax/Modem, 101 -key keyboard, mouse. ViewSonic 17GS 17" Color Display. 5250 Enhanced
Emulation Kit (cable and adapter). 1 Year Mail Back Warranty on PC Hardware (CPU, Motherboard, Fan, Memory,
Cache, Floppy Drives, Case/Power Supply, 1O Cards, Disk Controller Cards, Parallel Cards) THE PC MAY BE
PROVIDED BY CUSTOMER.
The cost is per day, there are 2 sessions per day.
CONFIDENTIAL
(AA3RD 05/95)
City of Fayetteville, Arkansas
is
Exhibit I/CONFIGURATION
Page 2
C. Other Cost/Supplies
1. Box Color Video Prints (100 prints per box) 10 x $85 ................................ 850
2. Shipping/Handling.......................................................... 450
OTHER SUB -TOTAL ...................................................... $I
,300
TOTAL COMPU-CAPTURE SYSTEM COST ............... $26,54
(One Capture Workstation)
DISPLAY WORKSTATION PRICING
Additional Workstation Configuration
(IBM AS/400 Host)
1. Pentium 166Mhz........................................................$3,148
16 MB memory (RAM), internal 1.6 GB hard drive, 1.44 MB 3 '/2"
diskette drive, Med Tower case, MS Windows 3.11, Int. 33.6k
Fax/Modem, 10l -key keyboard, mouse. ViewSonic 17GS 17" Color
Display. 5250 Enhanced Emulation Kit (cable and adapter).
2. Compu-Capture 2000 Software License ............................................ 3,500
(Unit Cost for Multi Station Configuration)
3. APC 7 Plug Surge Arrestor with Tel.Protection........................................ 24
4. On -Site Installation and Training...................................................450
(assumes capture station and additional workstation(s) are installed concurrently)
5. 1st yearCompu-Color Software Maintenance.........................................525
(Includes toll -free Phone Support during regular business hours, M -F 8am-
5pm EST, and ongoing enhancements to Compu-Color System)
6. Shipping/Handling.............................................................. 225
TOTAL PER UNIT FOR ADDITIONAL WORKSTATION(S) .............. $77
TOTAL COMPU-CAPTURE SYSTEM COST... ............... $34.726
(One Capture Workstation and One Display Workstation)
This configuration has been approved by DDSI and the price is guaranteed for 90 days.
CONFIDENTIAL
(AA3RD 05/95)
City of Fayetteville, Arkansas
888 W. Big Beaver Rd. Suite 1100 Troy, MI 48084 (810) 269-1000
AGREEMENT AND AUTHORIZATION
FOR PROCUREMENT
OF VISIO SOFTWARE PRODUCTS AND SERVICES
June 16, 1997
This agreement (Agreement) between the City of Fayetteville, Arkansas (Customer) and New World Systems®
Corporation, (New World) is to cover the procurement of Third Party products and services by New World for
Customer.
The attached configuration (Exhibit 1) describes the Third Party products and services that Customer will be
obtaining through New World. By their written approval below, Customer authorizes New World to order the
Exhibit I products for delivery to:
Fayetteville Police Department
Attn: Assistant Chief Richard Hoyt
113 West Mountain
Fayetteville, AR 72701
Upon execution of this Agreement, a down payment of 40% of the Exhibit I cost is due. Upon delivery and
installation of the IBM products, Customer agrees to pay the outstanding balance promptly. If payment on the
outstanding balance is not received within thirty (30) days of installation, New World shall have the option of
removing and Exhibit I products from Customer's site and Customer agrees not to interfere if New World elects
to do so.
Customer is responsible for the site preparation and related costs to install the Exhibit I products.
After execution of this Agreement, the Exhibit I components and cost may be changed by mutual agreement of both
parties. If a change order in the configuration requires additional costs, New World shall notify Customer of the
additional costs and with Customer's approval, these costs shall be borne by Customer. Without such approval, the
change order will not be processed.
Based on having done business with Visio Software previously, Customer shall or may be required to execute
selected Visio Software Agreements promptly and New World shall not confirm with Visio Software the ordering
of any Exhibit I products without Customer's authorized signature on the Visio Software Agreements. Customer
shall receive the benefit of all warranties, services, etc. provided for in the Visio Software Agreements.
APPROVED:
NEW WORLD SYSTEMS® CORPORATION
By:
Signature: GiZ 4%Grt/'u�A
Title:
Date:
CITY OF FAYETTEVILLE, ARKANSAS
By: G
Signature• /'a
Title: %Vl A 1X t7 I"
Date: 6- 17 " 99 7
Each individual signing above represents
that (s)he
has
the requisite authority to execute this
Agreement on
behalf of the organization for which (s)he
represents
and
that all the necessary formalities have
been met.
[F1BDISKSURKANSASWAYL I I hV.ARWR0P0SALWCNTRCT. V IS]
CONFIDENTIAL
(AA3RD 05/95) City of Fayetteville, Arkansas
AGREEMENT AND AUTHORIZATION
FOR PROCUREMENT
OF VISIO SOFTWARE PRODUCTS AND SERVICES
June 16, 1997
EXHIBIT 1
CONFIGURATION
Mobile Computing (MCT) Software for Laptops
Visio Software (23 Units: 20 Field Units + 3 Supervisor Units) $4.600
Total Visio Software
$44
CONFIDENTIAL
(AA3RD 05/95) City of Fayetteville, Arkansas
11 iW
888 W. Big Beaver Rd. Suite 1100 Troy, MI 48084 (810) 269-1000
AGREEMENT AND AUTHORIZATION
FOR PROCUREMENT
OF PROGRESS SOFTWARE PRODUCTS AND SERVICES
June 16, 1997
This agreement (Agreement) between the City of Fayetteville, Arkansas (Customer) and New World Systems®
Corporation, (New World) is to cover the procurement of Third Party products and services by New World for
Customer.
The attached configuration (Exhibit 1) describes the Third Party products and services that Customer will be
obtaining through New World. By their written approval below, Customer authorizes New World to order the
Exhibit I products for delivery to:
Fayetteville Police Department
Attn: Assistant Chief Richard Hoyt
113 West Mountain
Fayetteville, AR 72701
Upon execution of this Agreement, a down payment of 40% of the Exhibit I cost is due. Upon delivery and
installation of the IBM products, Customer agrees to pay the outstanding balance promptly. If payment on the
outstanding balance is not received within thirty (30) days of installation, New World shall have the option of
removing and Exhibit I products from Customer's site and Customer agrees not to interfere if New World elects
to do so.
Customer is responsible for the site preparation and related costs to install the Exhibit I products.
After execution of this Agreement, the Exhibit I components and cost may be changed by mutual agreement of both
parties. If a change order in the configuration requires additional costs, New World shall notify Customer of the
additional costs and with Customer's approval, these costs shall be borne by Customer. Without such approval, the
change order will not be processed.
Based on having done business with Progress Software previously, Customer shall or may be required to execute
selected Progress Software Agreements promptly and New World shall not confirm with Progress Software the
ordering of any Exhibit I products without Customer's authorized signature on the Progress Software Agreements.
Customer shall receive the benefit of all warranties, services, etc. provided for in the Progress Software Agreements.
APPROVED:
NEW WORLD SYSTEMS® CORPORATION
By: /A22y st). Ae,'ixyex
Title: � /I
Date: O& —/8— 7
CITY OF FAYETTEVILLE, ARKANSAS
By: G
Signature: /�
Title: /V\G Vnr
Date: G-17-997
Each individual signing above represents that (s)he has the requisite authority to execute this Agreement on
behalf of the organization for which (s)he represents and that all the necessary formalities have been met.
(F:1RDISKSV.RKANSASWAYhi! F,V.AR\PROPOSAL\4CNTRCT. PRGI
CONFIDENTIAL
(AA3RD 05/95)
City of Fayetteville, Arkansas
AGREEMENT AND AUTHORIZATION
FOR PROCUREMENT
OF PROGRESS SOFTWARE PRODUCTS AND SERVICES
June 16, 1997
EXHIBIT I
CONFIGURATION
Mobile Computing (MCT) Software for Laptops
Progress Software (23 Units: 20 Field Units + 3 Supervisor Units) ' $9,200
Progress Maintenance (23 Units)2
Total Progress Software
Includes the software license for the number of units itemized above.
Includes the first two years of Progress Software maintenance for the number of
units itemized above. Years 3, 4, and 5 will be invoiced on the anniversary date
at $200/year per license. After five years, maintenance will be invoiced on an
annual or multiple year basis. Progress maintenance provides the updates and
fixes to their software to ensure a stable and successful mobile environment over
the lone term.
$2,300
$11.500
CONFIDENTIAL
(AA3RD 05/95)
City of Fayetteville, Arkansas
V
0
yo y>
888 W. Big Beaver Rd. Suite 1100 Troy, Ml 48084 (810) 269-1000
June 30. 1997
1zi C ` 01TINUP�w n
ADDITIONAL SOFTWARE LICENSE AGREEMENT
Ms. Marilyn Cramer
City of Fayetteville
113 W. Mountain
Fayetteville, AR 72701
Dear Marilyn:
New World Systems® is pleased to license you additional software per your request.
The attached forms (Exhibits A and B) are to be reviewed and approved by you and/or your
authorized representative. They describe the additional software and services you have
requested along with the related fees.
Other than for the purposes of internal review, we ask that you treat our fees as confidential
information. This is due to the competitive nature of our business.
The General Terms and Conditions from our original License Agreement are incorporated
and continue to apply.
We thank you for your continued business with New World Systems®. We look forward to
working on this project with you.
Sincerely,
NEW WORLD SYSTEMS® CORPORATION
AGREED AND ACCEPTED:
Date: 7-21-1/
CITY OFF YETTEVILLE, ARKANSAS
By: liyvY+�/
Mayor
July 10, 1997
Each individual signing above represents that (s)he has the requisite authority to execute this Agreement on
behalf of the organization for which (s)he represents and that all the necessary formalities have been met.
CONFIDENTIAL
EXHIBIT A
FOR LICENSED STANDARD SOFTWARE AND FEES
CITY OF FAYETTEVILLE. ARKANSAS
IBM AS/400 MODEL 310-2043
A. LICENSED STANDARD SOFTWARE
Application Package
Cost
1. Additional Logos* Financial Management Software
Management Reporting Module $25,000
NEW WORLD STANDARD SOFTWARE LICENSE FEE $25,000
LESS PREMIER DEMONSTRATION SITE DISCOUNT (25.000)
TOTAL SOFTWARE LICENSE FEE' $0
Includes Application Source Code
THE ABOVE SOFTWARE PACKAGE FEES ARE VALID THROUGH SEPTEMBER 30 1997
Note: Standard Software Maintenance Agreement (SSMA) fees for the above software will be added to
Customer's current SSMA fees and will commence upon delivery of the software.
Prices assume that all software proposed is licensed and include Application
Source Code unless otherwise noted
CONFIDENTIAL
Exhibit A/LICENSED STANDARD SOFTWARE AND FEES
Page 2 .
B. PAYMENTS SCHEDULE
1. DOWN PAYMENT $0
(50% of the total Exhibit A cost —
Invoiced upon receipt of signed
Licensing Agreement)
2. DELIVERY PAYMENT $0
(50% of each application cost —
Invoiced as each Exhibit A Licensed Standard
Software package is delivered to Customer)
TOTAL LICENSED STANDARD SOFTWARE PAYMENTS DUE $0
ALL PAYMENTS ARE DUE WITHIN FIFT N (15) DAYS FROM RECEIPT OF INVOICE
CONFIDENTIAL
flIJJ..LIIDU rt1 1 Nil: ' ' 1 11 ' 1. , ' 1
Allocating adequate support service hours for each application of Licensed Standard Software listed on Exhibit A is not only
recommended but also is critical for a successful installation of and training on each application package. Based on the
Licensed Standard Software listed on Exhibit A, we suggest that at least 2Q hours of New World installation and training
support services be scheduled. Actual usage may be higher or lower based on Customer's requirements and use of these
support services. Avoiding or minimizing custom or modified features will aid in keeping the support costs to the scheduled
minimum. The recommended installation and training support hours include:
(a) Project management assistance;
(b) Installation of each package of Licensed Standard Software; and
(c) Customer training and/or testing on each package of Licensed Standard Software.
The installation and training support services are typically performed at Customer's premises but, at Customer's option, may
be provided at New World national headquarters in Troy, Michigan. (Other support services often involve services performed
at the New World's national headquarters.) New World reserves the right to make cost adjustments for support trips canceled
by Customer less than ten (10) business days before the scheduled start date to cover New World's out of pocket costs and
lost revenues.
2. Trainine and Installation SuDnort Service Fees Estimate
The recommended hours cited above and any additional support services are available at the rate of $90.00 per hour. This rate
is protected for one year from the date New World executes this Agreement. After one year, Customer shall pay the then -
current hourly rate for all Exhibit B support services rendered.
Based on the hours listed above, the training and installation support service cost is estimated at $1.800. (Plus all actual
and reasonable travel expenses incurred by New World divided proportionately between all New World customers visited on
a single trip, and actual employee travel time up to but not exceeding four (4) hours per Customer visit.)
3. Additional Services
Available
Other New World
services may be
required or
requested for
the following
(a) File conversion assistance;
(b) Consulting with New World technical staff;
(c) Modifying the Licensed Standard Software;
(d) Designing and programming Custom Software;
(e) Maintaining modified Licensed Standard Software and/or Custom Software;
(f) New World Consultation with other vendors or third parties;
(g) Software testing; and/or
(h) Assistance as Customer is going "live".
Customer may request these additional services in writing using New World's Request For Service (RFS) procedure (or other
appropriate procedure mutually agreed upon by Customer and New World).
4. Payments for Services and Travel Costs
All ours for services and travel costs will be billed weekly for the previous calendar week. Payments are due within teen
days from receipt of invoice.
IFABDISKS\ARKANSAS\FAYEVFEV.AR\PROPOSAL\$CNTRCT.ADDI
CONFIDENTIAL
a^d yoYJ
FAYETTEVILLE
THE CITY OF fAYETTEVIEEE, ARKANSAS
DEPARTMENTAL CORRESPOND
TO: Heather Woodruff, City Clerk
FROM: Judy Cohea, Financial Analyst
DATE: March 26, 1998
SUBJECT: Addition to contract Ordinance 4043
MICROFILMED
Please add this agreement to the contract approved by ordinance 4043. Give me a call if
you need additional information at 587-3510. Thanks
Jr
248 269 1020 `
MAR. -06' 98(FRI) 08:55 NEW WORLD -SALES/MKT
TEL:248 269 1020
P. 002
EW WORLD SYSTEMS'
888 Weal Big Beaver Road Suite 1100 Troy. Mt 48084 (248) 269 1000
AGREEMENT AND AUTHORIZATION
FOR PROCUREMENT
OF COMPUNETICS PRODUCTS AND SERVICES
June 16, 1997
This agreement (Agreement) between the City of Fayetteville, Arkansas (Customer) and New World Systems'
Corporation, (New World) is to cover the procurement of Third Party products and services by New World for
Customer.
The attached configuration (Exhibit 1) describes the Third Party products and services that Customer will be
obtaining through New World. By their written approval below. Customer authorizes New World to order the
Exhibit 1 products for delivery to:
Fayetteville Police Department
Attn: Assistant Chief Richard Hoyt
113 West Mountain
Faye« eville, AR 72701
Upon execution of this Agreement, a down payment of 40% of the Exhibit I cost is due. Upon delivery and
installation of the IBM products, Customer agrees to pay the outstanding balance promptly. If payment on the
outstanding balance is not received within thirty (30) days of installation, New World shall have the option of
removing and Exhibit 1 products from Customer's site and Customer agrees not to interfere if New World elects
to do so.
Customer is responsible for the site preparation and related costs to install the Exhibit I products.
After execution of this Agreement, the Exhibit I components and cost may be changed by mutual agreement of both
panics. If a change order in the configuration requires additional costs, New World shall notify Customer of the
additional costs and with Customer's approval, these costs shall be borne by Customer. Without such approval,
the change order will not be processed.
Based on having done business with Compunetics previously, Customer shall or may be required to execute
selected Compunetics Agreements promptly and New World shall not confirm with Compunetics the ordering of
any Exhibit I products without Customer's authorized signature on the Compunetics Agreements. Customer shall
receive the benefit of all warranties, services, etc. provided for in the Compunetics Agreements. .
APPROVED:
NEW W9RLD SYSTEMSC RPORATION CITY OF FAYETTEVILLE, ARKANSAS
By: `, 2 /e,,e-q-e By: Fred Hanna
signature Signature
Title:___________________________________Tide: Mayor
Date: - Date: March 9 1998
Each individual signing above represents that (s)he has the requisite authority to execute this Agreement on
behalf of the organization for which (s)he represents and that all the necessary formalities have been met.
IEOLDI3K<w4XAWSA5VA"4TrEV Aj 'ROFOSAiuCtrrRCT BAJ
(AA3RD 05/95)
CONFIDENTIAL
City of Fayetteville, Arkansas
248 269 1020
_ M1
r
MAR. -06981FR1) 08:55 NEW WORLD -SALES/MKT TEL:248 269 1020 P.003
AGREEMENT AND AUTHORIZATION
FOR PROCUREMENT
OF COMPUNETICS PRODUCTS AND SERVICES
June 16, 1997
EXHIBIT I
(1) Buse Laser Scanning System ................................................ $1.395
Includes:
Laser Scanner
Interface Controller
(1) Thermal Transfer Printer ................................................... $l.120
(prints the bar code)
TOTAL BAR CODING EQUIPMENT ...................................... SI15
The above equipment, along with an IBM terminal or PC, will provide bar coding capability.
CONFIDENTIAL
(AA3RD 05/95)
City of Fayetteville, Arkansas
ORDINANCE NO. _4043
0 4 3
AN ORDINANCE WAIVING THE REQUIREMENTS OF
COMPETITIVE BIDDING FOR THE PURCHASE OF
COMPUTER SOFTWARE AND HARDWARE FROM NEW -
WORLD SYSTEMS; AND AUTHORIZING THE MAYOR AND
CITY CLERK TO EXECUTE LICENSE AND PROCUREMENT
AGREEMENTS WITH NEW WORLD SYSTEMS FOR THE
PURCHASE OF SAID SOFTWARE AND HARDWARE, IN
THE AMOUNT OF $348,158.
BEIT ORDAINED BY THE CITY COUNCIL OF THE CITY OF
FAYETTEVILLE, ARKANSAS:
Section 1. That the City Council hereby waives the requirements of competitive
bidding for the purchase of computer software and hardware to be, used by the Police
Department. The requirements of competitive bidding are neither practical nor feasible because
other departments in the City are currently using New World software, and compatibility and
efficiency require the same to be used. Further, the use of hardware purchased from New World
Systems assures that the software packages will operate efficiently.
Section 2. That the Mayor and City Clerk are hereby authorized to execute license
and procurement agreements with New World Systems for the purchase of computer software
and hardware, in an amount of $348,158. A copy of the License and Procurement Agreements
are attached hereto as Exhibit "A" and made a part hereof.
1997 &,
:: i PASSED AND APPROVED this L7.L_Aday of Jc.rna , t99-5 e . �4, •�
ox;f:: APPROVED:
By:
' • ' Fred Hanna, Mayor
ATTEST:
By:
Traci Paul, City Clerk
3.01
STAFF REVIEW FORM
AGENDA REQUEST
CONTRACT REVIEW
GRANT REVIEW
For the Fayetteville City Council meeting of Tine t7. 1Q47
FROM:
g4nti,nr, * tJ-.c,.,. Police Police
Name Division Department
ACTION REQUIRED: The Council is requested to approve an ordinance waiving the
requirements for competitive bidding and approve the contracts to purchase computer
software and hardware from New World Systems.
COST TO CITY:
S 348.158.00 $ 385,000.00 Public Safety Computer Systei
Cost of this Request Category/Project Budget Category/Project Name
4470-9470-5801.00 $ -0- Police Improvements
Account Number Funds Used To Date Program Name
97010 $ 385,000.00 Sales Tax Capital Improvement
Project Number Remaining Balance Fund
BUpGET VIEW: XX Budgeted Item _ Budget Adjustment Attached
igei Coordinator Administrative Services Director
CONTRACT/GRANT/LEASE REVIEWS
GRANTING AGENCY:
i�79y
Accauntin Mena Date ADA Coordinator Date
I
Ci y tto ey Date Internal Auditor Date
C4 -ti __
Purchasing Officer Date Data Processing M ager Date
ETA?? RECONNENDATION:
Council approve an ordinance waiving the competitive bidding and approve the contracts
to purchase new computer hardware and software from New World Systems.
O
Division Head Djatte� Cross Reference
New Item: Yes NO
Departmentillrector Date
ut5ltA1t L-497 prev Ord/Res 4: __ �.
"dmini raattive Services Director Date
Orig Contract Date:
Ma4/or Date
3.02
C
.2
THE CITY OF FAYETTEVILLE. ARKANSAS
TO: Honorable Fred Hanna, Mayor
FROM: Rick Hoyt,1?tsistant Chief of Police - Administraion
DATE: May 28, 1997
POLICE DEP..
SUBJECT: Request for Council to approve an Ordinance waiving the
requirements for competitive bidding for the purchase of
computer software and hardware and approve contracts from
New World Systems.
The Police Department is requesting the City Council approve
an ordinance waiving requirements for competitive bidding and issue
contracts to purchase computer software and hardware from New World
Systems. Normal bidding requirements for the purchase of this
software are not feasible for compatibility reasons.
The City of Fayetteville is currently using New World software
to handle the needs of other divisions. It is important for the
police software to be compatible with the Municipal Court's package
and the City's Cash Management package. This will enable warrant
and arrest information to be carrier' over from the Police
Department records package to Municipal Court's records package
eliminatinc double entry of the base information.
By purchasing the hardware from New World Systems, an IBM
business partner, the city will be assured by New World's hardware
consultants the software packages we are purchasing will operata
efficiently on the proposed hardware.
Attached is a summary of the hardware and software which will
be considered for purchase.
FAYETTEVILLE POLICE DEPARTMENT
P.O. BOX 1788
FAYETTEVILLE. ARKANSAS 727021888
IDELIVERIESI POLICE: IOO.A WEST ROCK STREET 74701
JAIL: 140-A WEST ROCK STREET 72701
PHONE: 601.587.7556 FAX: 5014874522
C)
3.03
City of Fayetteville, AR
Contracts and Costs Summary
Standard Application Software
(CAD, Records, Field Reporting)
AS/400 9402 Model 400-2131 and 25/6000
(System Software,Support Line, 5 year maintenance)
Training and Support Service (500 hrs)
Conversion of exiting data into waw system
Photo Imaging Hardware
Bar Coding Hardware
Mobile Computing Software
Progress Software
Visio Software
Sales Tax
O
O,
GRAND TOTAL:
$ 88,000
117,607
40,000
10,000
34,726
2,515
23,000
11,500
4,600
16,210
$348,158