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HomeMy WebLinkAboutOrdinance 4043 J NEW/ WORM SYrSMMV . �Yu I R IT A WWI W. Big Beaver Rd . Suite 1100 Troy , MI 48084 ( 810 ) 269 - 1000 June 16, 1997 SECOND AS/400 PROCESSOR AND RS/6000 PROCESSOR ADDITION TO SOFTWARE LICENSE AGREEMENT FOR CITY OF FAYETTEVILLE, ARKANSAS Assistant Chief Richard Hoyt City of Fayetteville Police Department 113 West Mountain Fayetteville, AR 72701 Dear Deputy Chief Hoyt: The Software License Agreement dated July 8, 1991 is modified on Page 2, Paragraph I 1 of Definitions to add a second AS/400 processor and a RS/6000 processor. The primary usage of the second AS/400 and RS/6000 will be by the Fayetteville Police Department. Hereafter, the reference to COMPUTER from the July 8, 1991 Agreement will be as follows. - The original AS/400 Model 310-2043 and/or its subsequent upgrades will be called COMPUTER 1 . This AS/400 will be primarily used for Public Administration software. - The second AS/400 Model 400-2131 and/or its subsequent upgrades will be called COMPUTER 2. This AS/400 will be used for Law Enforcement software. - The RS/6000 and/or its subsequent upgrades will be called COMPUTER 3. This RS/6000 will be used for Mobile Computing software. For ease of administration, New World will treat COMPUTER I , COMPUTER 2, and COMPUTER 3 as two separate installations and business accounts. Each computer will have its own software Exhibits, service records, maintenance agreements, and administrative records. If applicable, our correspondence and business with the City will identify which computer is involved. All other Terns and Conditions from the July 8, 1991 Agreement will continue to apply to both COMPUTER I , COMPUTER 2, and COMPUTER 3 Please acknowledge the addition of the second AS/400 processor and the RS/6000 processor to the July 8, 1991 Agreement and your understanding of the definitions above by the appropriate signature below. Sincerely, NEW WORLD SYSTEMS CORPORATION AGREED AND ACCEPTED: NEW70 D SYSTEM CO ORATION CITY OF ;FeTTEULLE ARKANSAS By: By: � Title: Title: M ci v n r Date: � � —� pi —�l 7 Date: (, - 11 - a77 Each individual signing above represents that (s)he has the requisite authority to execute this Agreement on behalf of the organization for which (s)he represents and that all the necessary formalities have been met. CONFIDENTIAL '1NEW MRLD SYSFEM5 888 We- Big Beaver Rd . Suite 1100 Troy , 1111 98089 ( 810 ) 269 - 1000 June 16, 1997 Q,o ADDITIONAL SOFTWARE LICENSE AGREEMENT FOR COMPUTER 2 Assistant Chief Richard Hoyt Fayetteville Police Department 113 West Mountain Fayetteville, AR 72701 Dear Deputy Chief: New World Systems® is pleased to license you additional software per your request. The attached f6rms (Exhibits A, B, C, and D) are to be reviewed and approved by you and/or your authorized representative. They describe the additional software and services you have requested along with the related fees. Other than for the purposes of internal review, we ask that you treat our fees as confidential information. This is due to the competitive nature of our business. The General Terms and Conditions from our original License Agreement are incorporated and continue to apply. We thank you for your continued business with New World Systems®. We look forward to working on this project with you. Sincerely, NEW WORLD SYSTEMS® CORPORATION AGREED AND ACCEPTED: NEW WORLD SYSTEMS® CO ORATION CITY OF7FTTEVILLE, ARKANSAS By: By: / Title: Title:_ G V a r � Date: — 16` Cl 7 Date: 4 - 17 ' 97 Each individual signing above represents that (s)he has the requisite authority to execute this Agreement on behalf of the organization for which (s)he represents and that all the necessary formalities have been met. CONFIDENTIAL I EXHIBIT A FOR LICENSED STANDARD SOFTWARE AND FEES CITY OF FAYETTEVILLE_ ARKANSAS IBM AS/400 MODEL 400-2130 A. LICENSED STANDARD SOFTWARE Application Package Cost 1. Aegis* Combined Law Enforcement/Fire/EMS CAD $38,000 - Unit Status Monitors and Unit Recommendations - Geo-File Verification and Location Alerts - Note Pads and Tone Alerts - Hazardous Alerts - Interface to Records - Run Cards 2. Additional Aegis Software for Computer Aided Dispatch ' Wrecker/Ambulance Rotation Module 600 3. Aegis Law Enforcement Records Software Base Package 20,000 (Single jurisdiction) - Incident Tracking Module - Case Processing Module - Arrest Module - Property Module - Personnel/Education Module - Computer Aided Investigations Module - UCR (Federal Reports) Module - Wants and Warrants Module - Traffic Tickets and Citations Module - Accidents Module - Business Registry Module - Impounded Vehicle Processing Module - AS/400 Word Processing Interface Does not include any required third party equipment or software. CONFIDENTIAL 4. Additional Aegis• Law Enforcement Records Software Field Investigations Module $5,000 Case Management Module 55000 Geo File Verification Module 5,000 Pawn Shops Module 51000 Bookings Module 8 00o Officer Activity Reporting and Scheduling Module 5,000 Property Room Bar Coding 5,000 5. Aegis* Fire Records Software Base Package 203000 - Incident Tracking Module - Inspection Tracking Module - Arson Investigations Module - Personnel/Education Module - Hydrant Inventory and Inspections Module - Hose Inventory and Maintenance Module - Activity Reporting and Scheduling Module - Business Registry Module - Hazardous Materials Module - Alarms Tracking and Billing Module - NFIRS Summary Reporting Module 6. Aegis* Public Safety State Interface Software ' AS/400 State/NCIC Interface 8,000 On-Line CAD Interface to State/NCIC 5 ,000 7. Aegis* Photo Imaging Software 3 Capture Station Module ( 1 unit) 6,000 Display Station Module (1 - 10 units) 3,000 Police Records Interface Module 51000 - Property - Accidents - Cases Bookings/Line-ups Interface Module 35000 ' Customer is responsible for obtaining the necessary State approval and any non-New World hardware and software. 3 Assumes use of the DDSI/CompuColor Photo Imaging System. CONFIDENTIAL • . I I 8. Hermessm Mobile Computing (MCT) Software ° for an AS/400 MCT Law Enforcement Field Reporting Base Module $83000 9. HermessM Mobile Computing (MCT) Software for Laptops (20 Units) " ' Law Enforcement Module IBR Field Reporting . . . . . . . 20,000 Law Enforcement Module Accidents Field Reporting . . . 10.000 SUBTOTAL (20 Units) $30,000 10. Federal and State of Arkansas Hermessm Laptop Compliance Software (11-20 Units) Law Enforcement State IBR Field Reports 3,000 Law Enforcement Accidents Field Reports 3,000 11 . Federal and State of Arkansas Aegis* Compliance Software Law Enforcement Records Base Compliance Module 5,000 - State Accident Report (hard copy) - FBI Fingerprint Card (cut form) Fire Records Management Base Compliance Module (in development) 5 000 LICENSE FEE TOTAL: $2063000 LESS DEMONSTRATION SITE DISCOUNT: ( 118,000) TOTAL LICENSE FEES: $88.000 THE ABOVE SOFTWARE PACKAGE FEES ARE VALID THROUGH JUNE 30s 1997 4 MCT/MDT software does not include Application Source Code. 5 Budgeting estimate for laptops: $8, 000 for ruggedized includes laptop, external RF modem mounted in vehicle and mounts; $7,000 for standard includes laptop, external RF modem mounted in vehicle and mounts. 6 Includes licenses for 23 Units: 20 Field Units and 3 Supervisor Units. CONFIDENTIAL Exhibit A/LICENSED STANDARD SOFTWARE AND FEES Page 2 B. PAYMENTS SCHEDULE 1 . DOWN PAYMENT $35.200 (40% of the total Exhibit A cost— Invoiced upon receipt of signed Licensing Agreement) 2. DELIVERY PAYMENT $35.200 (40% of each application cost— Invoiced as each Exhibit A Licensed Standard Software package is delivered to Customer) 3 . FINAL PAYMENT $ 17,600 (20% of each application cost— Invoiced 90 days after delivery of each Licensed Standard Software package) TOTAL LICENSED STANDARD SOFTWARE PAYMENTS DUE $88.000 ALL PAYMENTS ARE DUE WITHIN THIRTY (30) DAYS FROM RECEIPT OF INVOICE CONFIDENTIAL EXHIBIT B INSTALLATION AND TRAINING SUPPORT SERVICES AND FEE 1 . Training and Installation Support Hours Recommended Allocating adequate support service hours for each application of Licensed Standard Software listed on Exhibit A is not only recommended but also is critical for a successful installation of and training on each application package. Based on the Licensed Standard Software listed on Exhibit A, we suggest that at least 300 hours of New World installation and training support services be scheduled. Actual usage may be higher or lower based on Customer's requirements and use of these support services. Avoiding or minimizing custom or modified features will aid in keeping the support costs to the scheduled minimum. The recommended installation and training support hours include: (a) Project management assistance; (b) Installation of each package of Licensed Standard Software; and (c) Customer training and/or testing on each package of Licensed Standard Software. The installation and training support services are typically performed at Customer's premises but, at Customer's option, may be provided at New World national headquarters in Troy, Michigan. (Other support services often involve services performed at the New World's national headquarters.) New World reserves the right to make cost adjustments for support trips canceled by Customer less than ten (10) business days before the scheduled start date to cover New World's out of pocket costs and lost revenues. 2. Training and Installation Support Service Fees Estimate The recommended hours cited above and any additional support services are available at the rate of $KM per hour. This rate is protected for one year from the date New World executes this Agreement. After one year, Customer shall pay the then- current hourly rate for all Exhibit B support services rendered. Based on the hours listed above, the training and installation support service cost is estimated at $24.000. (Plus all actual and reasonable travel expenses incurred by New World divided proportionately between all New World customers visited on a single trip, and actual employee travel time up to but not exceeding four (4) hours per Customer visit.) 3. Additional Services Available Other New World services may be required or requested for the following: (a) File conversion assistance; (b) Consulting with New World technical staff; (c) Modifying the Licensed Standard Software; (d) Designing and programming Custom Software; (e) Maintaining modified Licensed Standard Software and/or Custom Software; (f) New World Consultation with other vendors or third parties; (g) Software testing; and/or (h) Assistance as Customer is going "live" . Customer may request these additional services in writing using New World's Request For Service (RFS) procedure (or other appropriate procedure mutually agreed upon by Customer and New World). 4. Payments for Services and Travel Costs All hours for services and travel costs will be billed weekly for the previous calendar week. Payments are due within thirty (30) days from receipt of invoice. CONFIDENTIAL EXMBIT C STANDARD SOFTWARE MAINTENANCE AGREEMENT This Standard Software Maintenance Agreement (SSMA) between New World Systems' Corporation (New World) and the City of Fayetteville. Arkansas (Customer) sets forth the standard software maintenance support services provided by New World. 1 . Service Period This SSMA shall remain in effect for a period of five (5) years beginning on the 91st day after the installation of the Licensed Standard Software to Customer (the start date) and ending on the same calendar date five (5) years after the start date. Upon software delivery, Licensed Standard Software installation shall not be delayed more than 30 days from computer's availability for use. 2. Services Included The following services or features are available under this SSMA: (a) Upgrades, including new releases, to the Licensed Standard Software (prior releases of Licensed Standard Software application packages are supported no longer than nine (9) months after a new release is announced by New World); (b) Temporary fixes to Licensed Standard Software (see paragraph 6 below); (c) Revisions to Licensed Documentation; (d) Reasonable telephone support for Licensed Standard Software on Monday through Friday from 8:00 a.m. to 8:00 p.m. (Eastern Time Zone); and (e) Invitation to and participation in user group meetings. Items a, b, and c above will be distributed to Customer on magnetic media or other means, as appropriate. After installation, Customer shall return any magnetic media to New World. Additional support services are available as requested by Customer using the then-current hourly rates or applicable fees. Exhibit B has a description of support services available. 3. Maintenance for Modified Licensed Standard Software and Custom Software Customer is advised that if it requests or makes changes or modifications to the Licensed Standard Software, these changes or modifications (no matter who makes them) make the modified Licensed Standard Software more difficult to maintain. If New World agrees to provide maintenance support for Custom Software or Licensed Standard Software modified at Customer's request, then the additional New World maintenance or support services provided shall be billed at the then-current Exhibit B hourly fees plus reasonable expenses. 4. Billin Maintenance costs will be billed annually, beginning on the 91st day after installation of the Licensed Standard Software and on the same day each year thereafter for the term of the SSMA. (Any Exhibit B support or service hours and travel costs incurred are billed weekly for the previous calendar week.) 5. Additions of Software to Maintenance Agreement Additional Licensed Standard Software licensed from New World will be added to the SSMA ninety (90) days after it is installed at Customer's location. Costs for the maintenance for the additional software will be billed to Customer on a pro rata basis for the remainder of the maintenance year and on a full year basis thereafter. CONFIDENTIAL Exhibit C/STANDARD SOFTWARE MAINTENANCE AGREEMENT Page 2 6. Requests for Software Correction on Licensed Standard Software At any time during the ninety (90) day warranty period or during the SSMA period, if Customer believes that the Licensed Standard Software does not conform to the current specifications set forth in the user manuals, Customer must notify New World in writing that there is a claimed defect and specify which feature and/or report it believes to be defective. Before any notice is sent to New World, it must be reviewed and approved by the Customer Liaison. Documented examples of the claimed defect must accompany each notice. New World will review the documented notice and when a feature or report does not conform to the published specifications, New World will provide software correction service at no charge. (See paragraph 4.0 of the General Terms and Conditions of this Agreement for the New World warranties provided). A non-warranty request is handled as a billable Request for Service (RFS) (see Exhibit B). The no charge software correction service does not apply to any of the following: (a) situations where the Licensed Standard Software has been changed by anyone other than New World personnel; (b) situations where Customer's use or operations error causes incorrect information or reports to be generated; and (c) requests that go beyond the scope of the specifications set forth in the current User Manuals. 7. Maintenance Costs for Licensed Standard Software Packages Covered for IBM AS/400 Model 400-2131 New World agrees to provide software maintenance at the costs listed below for the following New World Licensed Standard Software packages installed at Customer's location: Application Package Number of Modules 1 . Aegis Combined Law Enforcement/Fire/EMS CAD 6 2. Additional Aegis• Software for Computer Aided Dispatch 1 3. Aegis Law Enforcement Records Software Base Package 13 4. Additional Aegis Law Enforcement Records Software 7 5 . Aegis Fire Records Software Base Package 11 6. Aegis Public Safety State Interface Software 2 7. Aegis Photo Imaging Software 4 8. Hermessm Mobile Computing (MCT) Software for an AS/400 1 9. Hermessm Mobile Computing (MCT) Software for Laptops (20 Units) 2 10. Federal and State of Arkansas Hermessm Laptop Compliance Software (11-20 Units) 2 11 . Federal and State of Arkansas Aegis, Compliance Software 2 ANNUAL TOTAL LIST COST: $ 206.000 MAINTENANCE COST: $30,900 (5-Year Plan, billed annually) ALL PAYMENTS ARE DUE THIRTY (30) DAYS FROM RECEIPT OF INVOICE CONFIDENTIAL EXHIBIT D DATA FILE CONVERSION ASSISTANCE New World will provide conversion assistance to Customer to convert the existing data master files specified below. Data is to be submitted on a standard 9 track, 1600 bpi tape in EBCDIC format with a fixed field, fixed record length and fixed block format. An accurate record count must also be provided. Master files to be converted: - Jacket (Name) Master File - Incidents Master File - Case File - Arrest File - Property File - Geo File The cost to provide the data file conversion is $ 10,000. The payment schedule for the conversion is as follows: 1 . DOWN PAYMENT $6,000 (60% — due upon execution of Agreement) 2. FINAL PAYMENT 4.000 (40% — due upon delivery of data file conversion) TOTAL PAYMENTS DUE FOR DATA FILE CONVERSION (Exhibit D) $ 10 000 Note: Where applicable, travel costs for New World employees to complete the tasks for Exhibit D services are billed under the provisions of Exhibit B services. All travel to be mutually agreed upon by Customer and New World. IF:\BDISKS MANSAS\FAY=EV.AR\PROPOSAL\4CN M.ADDI CONFIDENTIAL NEW WORM S15MMV 888 W. Big Beaver Rd . - Suite 1100 Troy , Ml 48084 ( 810 ) 269 - 1000 o� June 16. 1997 0'0 e ADDITIONAL SOFTWARE LICENSE AGREEMENT FOR COMPUTER-1 Assistant Chief Richard Hoyt Fayetteville Police Department 113 West Mountain Fayetteville, AR 72701 Dear Deputy Chief: New World Systems® is pleased to license you additional software per your request. The attached forms (Exhibits A, B, C and D) are to be reviewed and approved by you and/or your authorized representative. They describe the additional software and services you have requested along with the related fees. Other than for the purposes of internal review, we ask that you treat our fees as confidential information. This is due to the competitive nature of our business. The General Terms and Conditions from our original License Agreement are incorporated and continue to apply. We thank you for your continued business with New World Systems®. We look forward to working on this project with you. Sincerely, NEW WORLD SYSTEMS® CORPORATION AGREED AND ACCEPTED: NEW W D SYSTEMS® O ORATION CITY OF F TTEVIL/LARKANSAS By: By: / Title: Title: I)A A v o r Date: 6 — ltP^ X27 Date:-6 - l 7 - 9 7 Each individual signing above represents that (s)he has the requisite authority to execute this Agreement on behalf of the organization for which (s)he represents and that all the necessary formalities have been met. CONFIDENTIAL EXHIBIT A FOR LICENSED STANDARD SOFTWARE AND FEES CITY OF FAYETTEVILLE. ARKANSAS IBM RS/6000 MODEL 7043- 140 A. LICENSED STANDARD SOFTWARE Application Package Cost 1. Hermessm Mobile Computing (MCT) Software ' for an AS/400 MCT/MDT Law Enforcement CAD Interface 7,000 2. Hermessm Mobile Computing (MCT) Software for an RS/6000 MCT/MDT Base Message Switch ' to State/NCIC 22,000 MCT/MDT New World CAD Interface 4,000 3. Hermessm Mobile Computing (MCT) Software for Laptops (20 Units) ' " Law Enforcement Module CAD via Switch . . . . . . . . . $ 15,000 Law Enforcement Module State/NCIC via Switch . . . . 10.000 SUBTOTAL (20 Units) $25.000 LICENSE FEE TOTAL: $58,000 LESS DEMONSTRATION SITE DISCOUNT: (35 ,000) TOTAL LICENSE FEES: $23.000 THE ABOVE SOFTWARE PACKAGE FEES ARE VALID THROUGH JUNE 30. 1997 Exhibit A/LICENSED STANDARD SOFTWARE AND FEES MCT/MDT software does not include Application Source Code. ' Does not include R9/6000. Please see the attached hardware configuration for the RS16000 Message Switch components. 3 Budgeting estimate for laptops: $8, 000 for ruggedized includes laptop, external RF modem mounted in vehicle and mounts; $7,000 for standard includes laptop, external RF modem mounted in vehicle and mounts. 4 Includes licenses for 23 Units: 20 Field Units and 3 Supervisor Units. CONFIDENTIAL