HomeMy WebLinkAbout282-25 RESOLUTIONPage 1
113 West Mountain Street
Fayetteville, AR 72701
(479) 575-8323
Resolution: 282-25
File Number: 2025-2564
A RESOLUTION TO APPROVE THE PURCHASE OF VEHICLE MONITORING EQUIPMENT AND
SERVICES FROM SAMSARA, INC. IN THE AMOUNT OF $107,302.57 FOR 2026, AND TO AUTHORIZE
THE ONGOING PURCHASE OF EQUIPMENT AND SERVICES THROUGH APRIL 23, 2029, PURSUANT
TO A SOURCEWELL COOPERATIVE PURCHASING CONTRACT
WHEREAS, on November 1, 2022, the City Council passed Resolution 249-22, authorizing the City of Fayetteville to
enter into a master license service agreement with Samsara, Inc. for the purchase of vehicle monitoring equipment and
services pursuant to Sourcewell Cooperative purchasing contract number 020221-SAM, which has now expired; and
WHEREAS, staff recommends the continued purchase of Samsara equipment and services pursuant to a new
Sourcewell Cooperative purchasing contract.
NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF FAYETTEVILLE,
ARKANSAS:
Section 1: That the City Council of the City of Fayetteville, Arkansas hereby authorizes Mayor Rawn to sign a quote in
the amount of $107,302.57 for the purchase of vehicle monitoring equipment and services from Samsara Inc. in 2026,
pursuant to Sourcewell cooperative purchasing contract 102924-SAM.
Section 2: That the City Council of the City of Fayetteville, Arkansas hereby authorizes the purchase of vehicle
monitoring equipment and services from Samsara, Inc. on an as-needed basis, pursuant to Sourcewell cooperative
purchasing contract 102924-SAM through April 23, 2029, and any future renewal periods.
PASSED and APPROVED on December 16, 2025
Approved:
_______________________________
Molly Rawn, Mayor
Attest:
_______________________________
Kara Paxton, City Clerk Treasurer
Mailing address:
113 W. Mountain Street
Fayetteville, AR 72701
www.fayetteville-ar.gov
CITY COUNCIL MEMO
2025-2564
MEETING OF DECEMBER 16, 2025
TO:Mayor Rawn and City Council
THRU:Terry Gulley, Asst Public Works Director - Ops
FROM:Ross Jackson, Jr., Fleet Operations Superintendent
SUBJECT: SAMSARA TELEMATICS MASTER AGREEMENT FOR VEHICLE AND ASSET
MANAGEMENT
RECOMMENDATION:
A RESOLUTION TO APPROVE A MASTER LICENSE, SERVICE AGREEMENT FROM SAMSARA INC. FOR
THE PURCHASE OF VEHICLE MONITORING EQUIPMENT AND SERVICES PURSUANT TO A
SOURCEWELL COOPERATIVE PURCHASING CONTRACT (102924-SAM) ON AN AS NEEDED BASIS
THROUGH THE CONTRACT TERM AND ANY FUTURE RENEWALS, AND APPROVE A CURRENT
CONTRACT RENEWAL FOR ONGOING FLEET TELEMATICS FOR $107,302.57 FOR VARIOUS
DEPARTMENTS FOR 2026.
BACKGROUND:
The City of Fayetteville went into a master license service agreement with Samsara on 11/01/2022 with
passage of resolution 249-22 as per Sourcewell Contract # 020221. There is a new contract in place with
Sourcewell.
DISCUSSION:
Samsara telematics will allow for continued improvements in on the road safety, improve manager and
supervisor coaching abilities for individual drivers based off of information from the vehicle modules and
cameras. This will also improve data for the Fleet to better get mileage updates daily or hourly, as opposed to
only when the vehicle fuels which also has the opportunity for driver errors in manual driver data entry. This will
better allow vehicles to come in for services on time and reduce maintenance costs, saving the city money.
BUDGET/STAFF IMPACT:
Telematics for each department was approved within the FY26 budget.
ATTACHMENTS: 3. Staff Review Form, 4. Sourcewell Master Agreement #102924-SAM, 5. FY26 Samsara
Contract Renewal
Page 1
City of Fayetteville, Arkansas
Legislation Text
113 West Mountain Street
Fayetteville, AR 72701
(479) 575-8323
File #: 2025-2564
A RESOLUTION TO APPROVE THE PURCHASE OF VEHICLE MONITORING
EQUIPMENT AND SERVICES FROM SAMSARA, INC. IN THE AMOUNT OF $107,302.57
FOR 2026, AND TO AUTHORIZE THE ONGOING PURCHASE OF EQUIPMENT AND
SERVICES THROUGH APRIL 23, 2029, PURSUANT TO A SOURCEWELL COOPERATIVE
PURCHASING CONTRACT
WHEREAS, on November 1, 2022, the City Council passed Resolution 249-22, authorizing the City of
Fayetteville to enter into a master license service agreement with Samsara, Inc. for the purchase of
vehicle monitoring equipment and services pursuant to Sourcewell Cooperative purchasing contract
number 020221-SAM, which has now expired; and
WHEREAS, staff recommends the continued purchase of Samsara equipment and services pursuant to a
new Sourcewell Cooperative purchasing contract.
NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF
FAYETTEVILLE, ARKANSAS:
Section 1: That the City Council of the City of Fayetteville, Arkansas hereby authorizes Mayor Rawn to
sign a quote in the amount of $107,302.57 for the purchase of vehicle monitoring equipment and
services from Samsara Inc. in 2026, pursuant to Sourcewell cooperative purchasing contract 102924-
SAM.
Section 2: That the City Council of the City of Fayetteville, Arkansas hereby authorizes the purchase of
vehicle monitoring equipment and services from Samsara, Inc. on an as-needed basis, pursuant to
Sourcewell cooperative purchasing contract 102924-SAM through April 23, 2029, and any future
renewal periods.
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Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
102924-SAM
Sourcewell Pla
MASTER AGREEMENT #102924
CATEGORY: Fleet Management Technologies with Related Software Solutions
SUPPLIER: Samsara Inc.
This Master Agreement (Agreement) is between Sourcewell, a Minnesota service cooperative located at
202 12th Street Northeast, P.O. Box 219, Staples, MN 56479 (Sourcewell) and Samsara Inc., a Delaware
corporation located at 1 De Haro Street, San Francisco, CA 94107 (Supplier).
Sourcewell is a local government and service cooperative created under the laws of the State of
Minnesota (Minnesota Statutes Section 123A.21) offering a Cooperative Purchasing Program to eligible
participating government entities.
Under this Master Agreement entered with Sourcewell, Supplier will provide Included Solutions to
Participating Entities through Sourcewell's Cooperative Purchasing Program.
Article 1:
General Terms
The General Terms in this Article 1 control the operation of this Master Agreement between Sourcewell
and Supplier and apply to all transactions entered by Supplier and Participating Entities. Subsequent
Articles to this Master Agreement control the rights and obligations directly between Sourcewell and
Supplier (Article 2), and between Supplier and Participating Entity (Article 3), respectively. These Article 1
General Terms control over any conflicting terms. Where this Master Agreement is silent on any subject,
Participating Entity and Supplier retain the ability to negotiate mutually acceptable terms.
1) Purpose. Pursuant to Minnesota law, the Sourcewell Board of Directors has authorized a Cooperative
Purchasing Program designed to provide Participating Entities with access to competitively awarded
cooperative purchasing agreements. To facilitate the Program, Sourcewell has awarded Supplier this
cooperative purchasing Master Agreement following a competitive procurement process intended to
meet compliance standards in accordance with Minnesota law and the requirements contained
herein.
2) Intent. The intent of this Master Agreement is to define the roles of Sourcewell, Supplier, and
Participating Entity as it relates to Sourcewell's Cooperative Purchasing Program.
3) Participating Entity Access. Sourcewell's Cooperative Purchasing Program Master Agreements are
available to eligible public agencies (Participating Entities). A Participating Entity's authority to access
Sourcewell's Cooperative Purchasing Program is determined through the laws of its respective
jurisdiction.
4) Supplier Access. The Included Solutions offered under this Agreement may be made available to any
Participating Entity. Supplier understands that a Participating Entity's use of this Agreement is at the
Participating Entity's sole convenience. Supplier will educate its sales and service forces about
Sourcewell eligibility requirements and required documentation. Supplier will be responsible for
ensuring sales are with Participating Entities.
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102924-SAM
5) Term. This Agreement is effective upon the date of the final signature below. The term of this
Agreement is four (4) years from the effective date. The Agreement expires at 11:59 P.M. Central
Time on April 23, 2029, unless it is cancelled or extended as defined in this Agreement.
a) Extensions. Sourcewell and Supplier may agree to up to three (3) additional one-year extensions
beyond the original four-year term. The total possible length of this Agreement will be seven (7)
years from the effective date.
b) Exceptional Circumstances. Sourcewell retains the right to consider additional extensions as
required under exceptional circumstances.
6) Survival of Terms. Notwithstanding the termination of this Agreement, the obligations of this
Agreement will continue through the performance period of any transaction entered between
Supplier and any Participating Entity before the termination date.
7) Scope. Supplier is awarded a Master Agreement to provide the solutions identified in RFP #102924
to Participating Entities. In Scope solutions include:
a. Fleet management information systems;
b. Fleet technology related hardware solutions;
c. Related software solutions;
d. Fleet telematics;
e. Geofencing solutions;
f. Motor pool and fleet sharing solutions services;
g. Integrated video solutions; and,
h. Emissions, Green House Gas (GHG), or Low Carbon Fuel Standard (LCFS) tracking, reporting,
and management.
8) Included Solutions. Supplier's Proposal to the above referenced RFP is incorporated into this Master
Agreement. Only those Solutions included within Supplier's Proposal and within Scope (Included
Solutions) are included within the Agreement and may be offered to Participating Entities.
9) Indefinite Quantity. This Master Agreement defines an indefinite quantity of sales to eligible
Participating Entities.
10) Pricing. Pricing information (including Pricing and Delivery and Pricing Offered tables) for all Included
Solutions within Supplier's Proposal is incorporated into this Master Agreement.
11) Not to Exceed Pricing. Suppliers may not exceed the prices listed in the current Pricing List on file
with Sourcewell when offering Included Solutions to Participating Entities. Participating Entities may
request adjustments to pricing directly from Supplier during the negotiation and execution of any
transaction.
12) Open Market. Supplier's open market pricing process is included within its Proposal.
13) Supplier Representations:
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i) Compliance. Supplier represents and warrants it will provide all Included Solutions
under this Agreement in material compliance with applicable federal, state, and local laws and
regulations.
ii) Licenses. As applicable, Supplier will maintain a valid status on all required federal, state,
and local licenses, and permits required for the operation of Supplier's business with
Participating Entities. Participating Entities may request all relevant documentation directly from
Supplier.
iii) Supplier Warrants. Supplier warrants that all Included Solutions furnished under this
Agreement are free from liens and encumbrances, and all hardware solutions are subject to
Supplier's Hardware Warranty and RMA Policy set forth at
httPs://www.samsara.com/legal/hardware-warranty.
14) Bankruptcy Notices. Supplier certifies and warrants it is not currently in a bankruptcy proceeding.
Supplier has disclosed all current and completed bankruptcy proceedings within the past seven years
within its Proposal. Supplier must provide notice in writing to Sourcewell if it enters a bankruptcy
proceeding at any time during the term of this Agreement.
15) Debarment and Suspension. Supplier certifies and warrants that neither it nor its principals are
presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded
from programs operated by the State of Minnesota, the United States federal government, or any
Participating Entity. Supplier certifies and warrants that neither it nor its principals have been
convicted of a criminal offense related to the subject matter of this Agreement. Supplier further
warrants that it will provide immediate written notice to Sourcewell if this certification changes at
any time during the term of this Agreement.
16) Provisions for non -United States federal entity procurements under United States federal awards
or other awards (Appendix II to 2 C.F.R § 200). Participating Entities that use United States federal
grant or other federal funding to purchase solutions from this Agreement may be subject to
additional requirements including the procurement standards of the Uniform Administrative
Requirements, Cost Principles and Audit Requirements for Federal Awards, 2 C.F.R. § 200.
Participating Entities may have additional requirements based on specific funding source terms or
conditions. Within this Section, all references to "federal" should be interpreted to mean the United
States federal government. The following list applies when a Participating Entity accesses Supplier's
Included Solutions with United States federal funds.
i) EQUAL EMPLOYMENT OPPORTUNITY. Except as otherwise provided under 41 C.F.R. §
60, all agreements that meet the definition of "federally assisted construction contract" in 41
C.F.R. § 60-1.3 must include the equal opportunity clause provided under 41 C.F.R. § 60-1.4(b), in
accordance with Executive Order 11246, "Equal Employment Opportunity" (30 FR 12319, 12935,
3 C.F.R. §, 1964-1965 Comp., p. 339), as amended by Executive Order 11375, "Amending
Executive Order 11246 Relating to Equal Employment Opportunity," and implementing
regulations at 41 C.F.R. § 60, "Office of Federal Contract Compliance Programs, Equal
Employment Opportunity, Department of Labor." The equal opportunity clause is incorporated
herein by reference.
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ii) DAVIS-BACON ACT, AS AMENDED (40 U.S.C. § 3141-3148). When required by federal
program legislation, all prime construction contracts in excess of $2,000 awarded by non-federal
entities must include a provision for compliance with the Davis -Bacon Act (40 U.S.C. § 3141-
3144, and 3146-3148) as supplemented by Department of Labor regulations (29 C.F.R. § 5,
"Labor Standards Provisions Applicable to Contracts Covering Federally Financed and Assisted
Construction"). In accordance with the statute, contractors must be required to pay wages to
laborers and mechanics at a rate not less than the prevailing wages specified in a wage
determination made by the Secretary of Labor. In addition, contractors must be required to pay
wages not less than once a week. The non-federal entity must place a copy of the current
prevailing wage determination issued by the Department of Labor in each solicitation. The
decision to award a contract or subcontract must be conditioned upon the acceptance of the
wage determination. The non-federal entity must report all suspected or reported violations to
the federal awarding agency. The contracts must also include a provision for compliance with the
Copeland "Anti -Kickback" Act (40 U.S.C. § 3145), as supplemented by Department of Labor
regulations (29 C.F.R. § 3, "Contractors and Subcontractors on Public Building or Public Work
Financed in Whole or in Part by Loans or Grants from the United States"). The Act provides that
each contractor or subrecipient must be prohibited from inducing, by any means, any person
employed in the construction, completion, or repair of public work, to give up any part of the
compensation to which he or she is otherwise entitled. The non-federal entity must report all
suspected or reported violations to the federal awarding agency. Supplier must comply with all
applicable Davis -Bacon Act provisions.
iii) CONTRACT WORK HOURS AND SAFETY STANDARDS ACT (40 U.S.C. § 3701-3708).
Where applicable, all contracts awarded by the non-federal entity in excess of $100,000 that
involve the employment of mechanics or laborers must include a provision for compliance with
40 U.S.C. §§ 3702 and 3704, as supplemented by Department of Labor regulations (29 C.F.R. § 5).
Under 40 U.S.C. § 3702 of the Act, each contractor must be required to compute the wages of
every mechanic and laborer on the basis of a standard work week of 40 hours. Work in excess of
the standard work week is permissible provided that the worker is compensated at a rate of not
less than one and a half times the basic rate of pay for all hours worked in excess of 40 hours in
the work week. The requirements of 40 U.S.C. § 3704 are applicable to construction work and
provide that no laborer or mechanic must be required to work in surroundings or under working
conditions which are unsanitary, hazardous or dangerous. These requirements do not apply to
the purchases of supplies, materials, or articles ordinarily available on the open market, or
contracts for transportation or transmission of intelligence. This provision is hereby incorporated
by reference into this Agreement. Supplier certifies that during the term of an award for all
Agreements by Sourcewell resulting from this procurement process, Supplier must comply with
applicable requirements as referenced above.
iv) RIGHTS TO INVENTIONS MADE UNDER A CONTRACT OR AGREEMENT. If the federal
award meets the definition of "funding agreement" under 37 C.F.R. § 401.2(a) and the recipient
or subrecipient wishes to enter into a contract with a small business firm or nonprofit
organization regarding the substitution of parties, assignment or performance of experimental,
developmental, or research work under that "funding agreement," the recipient or subrecipient
must comply with the requirements of 37 C.F.R. § 401, "Rights to Inventions Made by Nonprofit
Organizations and Small Business Firms Under Government Grants, Contracts and Cooperative
Agreements," and any implementing regulations issued by the awarding agency. Supplier
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certifies that during the term of an award for all Agreements by Sourcewell resulting from this
procurement process, Supplier must comply with applicable requirements as referenced above.
v) CLEAN AIR ACT (42 U.S.C. § 7401-7671Q.) AND THE FEDERAL WATER POLLUTION
CONTROL ACT (33 U.S.C. § 1251-1387). Contracts and subgrants of amounts in excess of
$150,000 require the non-federal award to agree to comply with all applicable standards, orders
or regulations issued pursuant to the Clean Air Act (42 U.S.C. § 7401- 7671q) and the Federal
Water Pollution Control Act as amended (33 U.S.C. § 1251- 1387). Violations must be reported to
the Federal awarding agency and the Regional Office of the Environmental Protection Agency
(EPA). Supplier certifies that during the term of this Agreement it will comply with applicable
requirements as referenced above.
vi) DEBARMENT AND SUSPENSION (EXECUTIVE ORDERS 12549 AND 12689). A contract
award (see 2 C.F.R. § 180.220) must not be made to parties listed on the government wide
exclusions in the System for Award Management (SAM), in accordance with the OMB guidelines
at 2 C.F.R. § 180 that implement Executive Orders 12549 (3 C.F.R. § 1986 Comp., p. 189) and
12689 (3 C.F.R. § 1989 Comp., p. 235), "Debarment and Suspension." SAM Exclusions contains
the names of parties debarred, suspended, or otherwise excluded by agencies, as well as parties
declared ineligible under statutory or regulatory authority other than Executive Order 12549.
Supplier certifies that neither it nor its principals are presently debarred, suspended, proposed
for debarment, declared ineligible, or voluntarily excluded from participation by any federal
department or agency.
vii) BYRD ANTI -LOBBYING AMENDMENT, AS AMENDED (31 U.S.C. § 1352). Suppliers must
file any required certifications. Suppliers must not have used federal appropriated funds to pay
any person or organization for influencing or attempting to influence an officer or employee of
any agency, a member of Congress, officer or employee of Congress, or an employee of a
member of Congress in connection with obtaining any federal contract, grant, or any other
award covered by 31 U.S.C. § 1352. Suppliers must disclose any lobbying with non-federal funds
that takes place in connection with obtaining any federal award. Such disclosures are forwarded
from tier to tier up to the non-federal award. Suppliers must file all certifications and disclosures
required by, and otherwise comply with, the Byrd Anti -Lobbying Amendment (31 U.S.C. § 1352).
viii) RECORD RETENTION REQUIREMENTS. To the extent applicable, Supplier must comply
with the record retention requirements detailed in 2 C.F.R. § 200.333. The Supplier further
certifies that it will retain all records as required by 2 C.F.R. § 200.333 for a period of 3 years after
grantees or subgrantees submit final expenditure reports or quarterly or annual financial
reports, as applicable, and all other pending matters are closed.
ix) ENERGY POLICY AND CONSERVATION ACT COMPLIANCE. To the extent applicable,
Supplier must comply with the mandatory standards and policies relating to energy efficiency
which are contained in the state energy conservation plan issued in compliance with the Energy
Policy and Conservation Act.
x) BUY AMERICAN PROVISIONS COMPLIANCE. To the extent applicable, Supplier must
comply with all applicable provisions of the Buy American Act. Purchases made in accordance
with the Buy American Act must follow the applicable procurement rules calling for free and
open competition.
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A) ACCESS TO RECORDS (2 C.F.R. § 200.336). Supplier agrees that duly authorized
representatives of a federal agency must have access to any books, documents, papers and
records of Supplier that are directly pertinent to Supplier's discharge of its obligations under this
Agreement for the purpose of making audits, examinations, excerpts, and transcriptions. The
right also includes timely and reasonable access to Supplier's personnel for the purpose of
interview and discussion relating to such documents.
xii) PROCUREMENT OF RECOVERED MATERIALS (2 C.F.R. § 200.322). A non-federal entity
that is a state agency or agency of a political subdivision of a state and its contractors must
comply with Section 6002 of the Solid Waste Disposal Act, as amended by the Resource
Conservation and Recovery Act. The requirements of Section 6002 include procuring only items
designated in guidelines of the Environmental Protection Agency (EPA) at 40 C.F.R. § 247 that
contain the highest percentage of recovered materials practicable, consistent with maintaining a
satisfactory level of competition, where the purchase price of the item exceeds $10,000 or the
value of the quantity acquired during the preceding fiscal year exceeded $10,000; procuring
solid waste management services in a manner that maximizes energy and resource recovery;
and establishing an affirmative procurement program for procurement of recovered materials
identified in the EPA guidelines.
xiii) FEDERAL SEAL(S), LOGOS, AND FLAGS. The Supplier cannot use the seal(s), logos, crests,
or reproductions of flags or likenesses of Federal agency officials without specific pre -approval.
xiv) NO OBLIGATION BY FEDERAL GOVERNMENT. The U.S. federal government is not a party
to this Agreement or any purchase by a Participating Entity and is not subject to any obligations
or liabilities to the Participating Entity, Supplier, or any other party pertaining to any matter
resulting from the Agreement or any purchase by an authorized user.
xv) PROGRAM FRAUD AND FALSE OR FRAUDULENT STATEMENTS OR RELATED ACTS. The
Contractor acknowledges that 31 U.S.C. § 38 (Administrative Remedies for False Claims and
Statements) applies to the Supplier's actions pertaining to this Agreement or any purchase by a
Participating Entity.
xvi) FEDERAL DEBT. The Supplier certifies that it is non -delinquent in its repayment of any
federal debt. Examples of relevant debt include delinquent payroll and other taxes, audit
disallowance, and benefit overpayments.
xvii) CONFLICTS OF INTEREST. The Supplier must notify the U.S. Office of General Services,
Sourcewell, and Participating Entity as soon as possible if this Agreement or any aspect related
to the anticipated work under this Agreement raises an actual or potential conflict of interest (as
described in 2 C.F.R. Part 200). The Supplier must explain the actual or potential conflict in
writing in sufficient detail so that the U.S. Office of General Services, Sourcewell, and
Participating Entity are able to assess the actual or potential conflict; and provide any additional
information as necessary or requested.
xviii) U.S. EXECUTIVE ORDER 13224. The Supplier, and its subcontractors, must comply with
U.S. Executive Order 13224 and U.S. Laws that prohibit transactions with and provision of
resources and support to individuals and organizations associated with terrorism.
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xix) PROHIBITION ON CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE
SERVICES OR EQUIPMENT. To the extent applicable, Supplier certifies that during the term of
this Agreement it will comply with applicable requirements of 2 C.F.R. § 200.216.
xx) DOMESTIC PREFERENCES FOR PROCUREMENTS. To the extent applicable, Supplier
certifies that during the term of this Agreement, Supplier will comply with applicable
requirements of 2 C.F.R. § 200.322.
Article 2:
Sourcewell and Supplier Obligations
The Terms in this Article 2 relate specifically to Sourcewell and its administration of this Master
Agreement with Supplier and Supplier's obligations thereunder. For the avoidance of doubt, the Terms in
this Article 2 do not apply as between Supplier and a Participating Entity.
1) Authorized Sellers. Supplier must provide Sourcewell a current means to validate or authenticate
Supplier's authorized dealers, distributors, or resellers which may complete transactions of Included
Solutions offered under this Agreement. Sourcewell may request updated information in its
discretion, and Supplier agrees to provide requested information within a reasonable time.
2) Product and Price Changes Requirements. Supplier may request Included Solutions changes,
additions, or deletions at any time. All requests must be made in writing by submitting a Sourcewell
Price and Product Change Request Form to Sourcewell. At a minimum, the request must:
• Identify the applicable Sourcewell Agreement number;
• Clearly specify the requested change;
• Provide sufficient detail to justify the requested change;
• Individually list all Included Solutions affected by the requested change, along with the
requested change (e.g., addition, deletion, price change); and
• Include a complete restatement of Pricing List with the effective date of the modified pricing,
or product addition or deletion. The new pricing restatement must include all Included
Solutions offered, even for those items where pricing remains unchanged.
A fully executed Sourcewell Price and Product Change Request Form will become an amendment to
this Agreement and will be incorporated by reference.
3) Authorized Representative. Supplier will assign an Authorized Representative to Sourcewell for this
Agreement and must provide prompt notice to Sourcewell if that person is changed. The Authorized
Representative will be responsible for:
• Maintenance and management of this Agreement;
• Timely response to all Sourcewell and Participating Entity inquiries; and
• Participation in reviews with Sourcewell.
Sourcewell's Authorized Representative is its Chief Procurement Officer.
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4) Performance Reviews. Supplier will perform a minimum of one review with Sourcewell per
agreement year. The review will cover transactions to Participating Entities, pricing and terms,
administrative fees, sales data reports, performance issues, supply chain issues, customer issues, and
any other necessary information.
5) Sales Reporting Required. Supplier is required as a material element to this Master Agreement to
report all completed transactions with Participating Entities utilizing this Agreement. Failure to
provide complete and accurate reports as defined herein will be a material breach of the Agreement
and Sourcewell reserves the right to pursue all remedies available at law including cancellation of
this Agreement.
6) Reporting Requirements. Supplier must provide Sourcewell an activity report of all transactions
completed utilizing this Agreement. Reports are due at least once each calendar quarter (Reporting
Period). Reports must be received no later than 45 calendar days after the end of each calendar
quarter. Supplier may report on a more frequent basis in its discretion. Reports must be provided
regardless of the amount of completed transactions during that quarter (i.e., if there are no sales,
Supplier must submit a report indicating no sales were made).
The Report must contain the following fields:
• Participating Entity Name (e.g., City of Staples Highway Department);
• Participating Entity Physical Street Address;
• Participating Entity City;
• Participating Entity State/Province;
• Participating Entity Zip/Postal Code;
• Sourcewell Participating Entity Account Number;
• Transaction Description;
• Transaction Purchased Price;
• Sourcewell Administrative Fee Applied; and
• Date Transaction was invoiced/sale was recognized as revenue by Supplier.
If collected by Supplier, the Report may include the following fields as available:
• Participating Entity Contact Name;
• Participating Entity Contact Email Address;
• Participating Entity Contact Telephone Number;
7) Administrative Fee. Inconsideration for the support and services provided by Sourcewell, Supplier
will pay an Administrative Fee to Sourcewell on all completed transactions to Participating Entities
utilizing this Agreement. Supplier will include its Administrative Fee within its proposed pricing.
Supplier may not directly charge Participating Entities to offset the Administrative Fee.
8) Fee Calculation. Supplier's Administrative Fee payable to Sourcewell will be calculated as a stated
percentage (listed in Supplier's Proposal) of all completed transactions utilizing this Master
Agreement within the preceding Reporting Period. For certain categories, a flat fee may be
proposed. The Administrative Fee will be stated in Supplier's Proposal.
9) Fee Remittance. Supplier will remit fee to Sourcewell no later than 45 calendar days after the close
of the preceding calendar quarter in conjunction with Supplier's Reporting Period obligations
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defined herein. Payments should note the Supplier's name and Sourcewell-assigned Agreement
number in the memo; and must be either mailed to Sourcewell above "Attn: Accounts Receivable" or
remitted electronically to Sourcewell's banking institution per Sourcewell's Finance department
instructions.
10) Noncompliance. Sourcewell reserves the right to seek all remedies available at law for unpaid or
underpaid Administrative Fees due under this Agreement. Failure to remit payment, delinquent
payments, underpayments, or other deviations from the requirements of this Agreement may be
deemed a material breach and may result in cancellation of this Agreement and disbarment from
future Agreements.
11) Audit Requirements. Pursuant to Minn. Stat. § 16C.05, subdivision 5, the books, records,
documents, and accounting procedures and practices relevant to this Agreement are subject to
examination by Sourcewell and the Minnesota State Auditor for a minimum of six years from the end
of this Agreement. Supplier agrees to fully cooperate with Sourcewell in auditing transactions under
this Agreement to ensure compliance with pricing terms, correct calculation and remittance of
Administrative Fees, and verification of transactions as may be requested by a Participating Entity or
Sourcewell.
12) Assignment, Transfer, and Administrative Changes. Neither party may assign or otherwise transfer
its rights or obligations under this Agreement without the prior written consent of the other party.
Such consent will not be unreasonably withheld. Each party reserves the right to unilaterally assign
all or portions of this Agreement within its sole discretion to address corporate restructurings,
mergers, acquisitions, or other similar changes. Any prohibited assignment is invalid. Upon request
Sourcewell may make administrative changes to agreement documentation such as name changes,
address changes, and other non -material updates as determined within its sole discretion.
13) Amendments. Any material change to this Agreement must be executed in writing through an
amendment and will not be effective until it has been duly executed by the parties.
14) Waiver. Failure by either party to enforce any right under this Agreement will not be deemed a
waiver of such right in the event of the continuation or repetition of the circumstances giving rise to
such right.
15) Complete Agreement. This Agreement represents the complete agreement between the parties for
the scope as defined herein. Supplier and Sourcewell may enter into separate written agreements
relating specifically to transactions outside of the scope of this Agreement.
16) Relationship of Sourcewell and Supplier. This Agreement does not create a partnership, joint
venture, or any other relationship such as employee, independent contractor, master -servant, or
principal -agent.
17) Indemnification. Supplier must indemnify, defend, save, and hold Sourcewell, including their agents
and employees, harmless from any third party claims or causes of action, including attorneys' fees
incurred by Sourcewell, arising out of any material breach of this Agreement by the Supplier or its
agents or employees; this indemnification includes injury or death to person(s) or property alleged
to have been caused by some defect in design, condition, or performance of Included Solutions
under this Agreement used in accordance with the Terms of Service (as defined below). Sourcewell's
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responsibility will be governed by the State of Minnesota's Tort Liability Act (Minnesota Statutes
Chapter 466) and other applicable law. In no event will Supplier be liable to Sourcewell for incidental,
special, punitive, exemplary, or consequential damages, including lost profits, loss of data or
goodwill, service interruption, computer damage or system failure, or the cost of substitute services.
Supplier's indemnification and hold harmless obligations under this Section are contingent upon: (a)
Sourcewell providing Supplier with prompt written notice of a claim; (b) Sourcewell providing
reasonable cooperation to Supplier, at Supplier's expense, in the defense and settlement of such
claim; and (c) Supplier having sole authority to defend or settle such claim. Notwithstanding
subsection (c) of this provision, Sourcewell may employ, at its sole cost and expense, separate
counsel of its own choosing, but in no event Supplier will be liable for any damages or liability arising
out of Sourcewell's employment of its own counsel.
In no event will Supplier's total aggregate liability, including to Sourcewell and any of its affiliates,
arising out of or in connection with this Agreement or from the use of or inability to use Supplier's
SaaS products exceed the amounts Supplier has paid to Sourcewell hereunder during the twelve (12)
months preceding the event giving rise to the damage. Notwithstanding the foregoing, this limitation
shall not apply to liability arising from Supplier's gross negligence, willful misconduct, or violation of
applicable law.
18) Data Practices. Supplier and Sourcewell acknowledge Sourcewell is subject to the Minnesota
Government Data Practices Act, Minnesota Statutes Chapter 13. As it applies to all data created and
maintained in performance of this Agreement, Supplier may be subject to the requirements of this
chapter.
19) Grant of License.
a) During the term of this Agreement:
i) Supplier Promotion. Sourcewell grants to Supplier a royalty -free, worldwide, non-exclusive
right and license to use the trademark(s) provided to Supplier by Sourcewell in advertising,
promotional materials, and informational sites for the purpose of marketing Sourcewell's
Agreement with Supplier.
ii) Sourcewell Promotion. Supplier grants to Sourcewell a royalty -free, worldwide, non-
exclusive right and license to use Supplier's trademarks in advertising, promotional
materials, and informational sites for the purpose of marketing Supplier's Agreement with
Sourcewell. Sourcewell agrees to abide by the terms of Supplier's Marks Usage Agreement
available at https://www.samsara.com/resources/brand-assets/.
b) Limited Right of Sublicense. The right and license granted herein includes a limited right of each
party to grant sublicenses to their respective subsidiaries, distributors, dealers, resellers,
marketing representatives, partners, or agents (collectively "Permitted Sublicensees") in
advertising, promotional, or informational materials for the purpose of marketing the Parties'
relationship. Any sublicense granted will be subject to the terms and conditions of this Article.
Each party will be responsible for any breach of this section by any of their respective
sublicensees.
c) Use; Quality Control.
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i) Neither party may alter the other party's trademarks from the form provided and must
comply with removal requests as to specific uses of its trademarks or logos.
ii) Each party agrees to use, and to cause its Permitted Sublicensees to use, the other party's
trademarks only in good faith and in a dignified manner consistent with such party's use of
the trademarks. Each party may make written notice to the other regarding misuse under
this section. The offending party will have 30 days of the date of the written notice to cure
the issue or the license/sublicense will be terminated.
d) Termination. Upon the termination of this Agreement for any reason, each party, including
Permitted Sublicensees, will have 30 days to remove all Trademarks from signage, websites, and
the like bearing the other party's name or logo (excepting Sourcewell's pre-printed catalog of
suppliers which may be used until the next printing). Supplier must return all marketing and
promotional materials, including signage, provided by Sourcewell, or dispose of it according to
Sourcewell's written directions.
e) Publicity. Any publicity regarding the subject matter of this Agreement must not be released
without prior written approval from the Authorized Representatives. Publicity includes notices,
informational pamphlets, press releases, research, reports, signs, and similar public notices
prepared by or for a party individually or jointly with others, or any subcontractors, with respect
to the program, publications, or services provided resulting from this Agreement.
20) Venue and Governing law between Sourcewell and Supplier Only. The substantive and procedural
laws of the State of Minnesota will govern this Agreement between Sourcewell and Supplier. Venue
for all legal proceedings arising out of this Agreement between Sourcewell and Supplier will be in
court of competent jurisdiction within the State of Minnesota. This section does not apply to any
dispute between Supplier and Participating Entity. This Agreement reserves the right for Supplier and
Participating Entity to negotiate this term to within any transaction documents.
21) Severability. If any provision of this Agreement is found by a court of competent jurisdiction to be
illegal, unenforceable, or void then both parties will be relieved from all obligations arising from that
provision. If the remainder of this Agreement is capable of being performed, it will not be affected
by such determination or finding and must be fully performed.
22) Force Majeure. Neither party to this Agreement will be held responsible for delay or default caused
by acts of God or other conditions that are beyond that party's reasonable control. A party
defaulting under this provision must provide the other party prompt written notice of the default.
23) Insurance Coverage. At its own expense, Supplier must maintain valid insurance policy(ies) during
the performance of this Agreement with insurance company(ies) licensed or authorized to do
business in the State of Minnesota having an "AM BEST" rating of A- or better, with coverage and
limits of insurance per the following:
a) Commercial General Liability Insurance. Supplier will maintain insurance covering its operations,
with coverage on an occurrence basis, and must be subject to terms no less broad than the
Insurance Services Office ("ISO") Commercial General Liability Form CG0001(2001 or newer
edition), or equivalent. Coverage must include liability arising from premises, operations, bodily
injury and property damage, independent contractors, products -completed operations including
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construction defect, liability assumed under an insured contract, and personal injury and
advertising injury. All required limits, terms and conditions of coverage must be maintained
during the term of this Agreement.
• $1,500,000 each occurrence Bodily Injury and Property Damage
• $1,500,000 Personal and Advertising Injury
• $2,000,000 aggregate for products liability -completed operations
• $2,000,000 general aggregate
b) Certificates of Insurance. Prior to execution of this Agreement, Supplier must, upon request,
furnish to Sourcewell a certificate of insurance, as evidence of the insurance required under this
Agreement. Prior to expiration of the policy(ies), renewal certificates must be mailed to
Sourcewell, 202 12th Street Northeast, P.O. Box 219, Staples, MN 56479 or provided to in an
alternative manner as directed by Sourcewell. The certificates must be signed by a person
authorized by the insurer(s) to bind coverage on their behalf. Failure of Supplier to maintain the
required insurance and documentation may constitute a material breach.
c) Additional Insured Endorsement and Primary and Non-contributory Insurance Clause. Supplier
agrees to list Sourcewell, including its officers, agents, and employees, as an additional insured
under the Supplier's commercial general liability insurance policy with respect to liability arising
out of activities, "operations;' or "work" performed by or on behalf of Supplier, and products
and completed operations of Supplier. The policy provision(s) or endorsement(s) must further
provide that coverage is primary and not excess over or contributory with any other valid,
applicable, and collectible insurance or self-insurance in force for the additional insureds.
d) Waiver of Subrogation. Supplier waives and must require (by endorsement or otherwise) all its
insurers to waive subrogation rights against Sourcewell and other additional insureds for losses
paid under the insurance policies required by this Agreement or other insurance applicable to
the Supplier or its subcontractors. The waiver must apply to all deductibles and/or self -insured
retentions applicable to the required or any other insurance maintained by the Supplier or its
subcontractors. Where permitted by law, Supplier must require similar written express waivers
of subrogation and insurance clauses from each of its subcontractors.
e) Umbrella/Excess Liability/SELF-INSURED RETENTION. The limits required by this Agreement can
be met by either providing a primary policy or in combination with umbrella/excess liability
policy(ies), or self -insured retention.
24) Termination for Convenience. Sourcewell or Supplier may terminate this Agreement upon 60
calendar days' written notice to the other Party. Termination pursuant to this section will not relieve
the Supplier's obligations under this Agreement for any transactions entered with Participating
Entities through the date of termination, including reporting and payment of applicable
Administrative Fees.
25) Termination for Cause. Either party may terminate this Agreement upon providing written notice of
material breach to the other party. Notice must describe the breach in reasonable detail and state
the intent to terminate the Agreement. Upon receipt of Notice, the breaching party will have 30
calendar days in which it must cure the breach. Termination pursuant to this section will not relieve
the breaching party's obligations under this Agreement for any transactions entered with
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Participating Entities through the date of termination, including, as applicable, reporting and
payment of applicable Administrative Fees.
Article 3:
Supplier Obligations to Participating Entities
The Terms in this Article 3 relate specifically to Supplier and a Participating Entity when entering
transactions utilizing the General Terms established in this Master Agreement. Article 1 General Terms
control over any conflict with this Article 3. Where this Master Agreement is silent on any subject,
Participating Entity and Supplier retain the ability to negotiate mutually acceptable terms.
1) Quotes to Participating Entities. Suppliers are encouraged to provide all pricing information
regarding the total cost of acquisition when quoting to a Participating Entity. Suppliers and
Participating Entities are encouraged to include all cost specifically associated with or included within
the Suppliers proposal and Included Solutions within transaction documents.
2) Shipping Warranty and Other Terms. Supplier's proposal may include proposed terms relating to
shipping and other relevant terms of tendered Solutions. Supplier and Participating Entity may
negotiate final terms appropriate for the specific transaction relating to non -appropriation, shipping,
and warranty coverage for Included Solutions. Such terms may include, but are not limited to, costs,
risk of loss, proper packaging, and remedies as mutually agreed include notice requirements,
replacement, return or exchange procedures, and associated costs.
3) Applicable Taxes. Participating Entity is responsible for notifying supplier of its tax-exempt status and
for providing Supplier with any valid tax -exemption certification(s) or related documentation.
4) Ordering Process and Payment. Supplier's ordering process and acceptable forms of payment are
included within its Proposal. Participating Entities will be solely responsible for payment to Supplier
and Sourcewell will have no liability for any unpaid invoice of any Participating Entity.
5) Transaction Documents. Participating Entity may require the use of its own forms to complete
transactions directly with Supplier utilizing the terms established in this Agreement. Supplier's
standard form agreements may be offered as part of its Proposal. Supplier and Participating Entity
may complete and document transactions utilizing any type of transaction documents as mutually
agreed. In any transaction document entered utilizing this Agreement, Supplier and Participating
Entity must include specific reference to this Master Agreement by number and to Participating
Entity's unique Sourcewell account number.
6) Additional Terms and Conditions Permitted. Notwithstanding anything to the contrary herein, in
order to purchase from Supplier under this Master Agreement, any purchase order shall be subject
to Supplier's then -current terms of service at https://www.samsara.com/legal/public-sector-
customers-platform-terms-of-service ("Terms of Service"). Participating Entity and Supplier may
negotiate and include additional terms and conditions within transaction documentation as mutually
agreed. Such terms may supplant or supersede this Master Agreement when necessary and as
mutually agreed to by Supplier and Participating Entity. Sourcewell has expressly reserved the right
for Supplier and Participating Entity to address any necessary provisions within transaction
documents not expressly included within this Master Agreement, including but not limited to
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dispute resolution, governing law and venue, non -appropriation, insurance, and other material
terms as mutually agreed.
7) Subsequent Agreements and Survival. Supplier and Participating Entity may enter into a separate
agreement to facilitate long-term performance obligations utilizing the terms of this Master
Agreement as mutually agreed. Such agreements may provide for a performance period extending
beyond the full term of this Master Agreement as mutually agreed to by Supplier and Participating
Entity.
8) Participating Addendums. Supplier and Participating Entity may enter a Participating Addendum or
similar document extending and supplementing the terms of this Master Agreement to facilitate
adoption as may be required by a Participating Entity, but any Participating Addendum shall at least
include the then -current Terms of Service by reference.
Sourcewell
Signed by:
.may s(60f�
By: COFMA69D06489... _
Jeremy Schwartz
Title: Chief Procurement Officer
6/6/2025 1 3:50 PM CDT
Date:
Samsara Inc.
Bv: PSigned by:
5649DAAA31CA47F
Adam Eltoukhy
Title: Chief Legal Officer
Date:
6/6/2025 1 11:33 AM PDT
v052824 14
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RFP 102924 - Fleet Management Technologies with Related
Software Solutions
Vendor Details
Company Name:
Samsara, Inc.
1 De Haro Street
Address:
San Francisco, California 94103
Contact:
Samantha Kriegsman
Email:
samantha.kriegsman@samsara.com
Phone:
415-870-6315
HST#:
Submission Details
Created On:
Tuesday September 10, 2024 13:16:43
Submitted On:
Tuesday October 29, 2024 12:23:26
Submitted By:
Maelle Collin
Email:
maelle.collin@samsara.com
Transaction #:
e56a518a-5ef4-4d47-8384-82c155bb7f9d
Submitter's IP Address:
136.226.54.196
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
Specifications
Table 1: Proposer Identity & Authorized Representatives (Not Scored)
General Instructions (applies to all Tables) Sourcewell prefers a brief but thorough response to each question. Do not merely attach
additional documents to your response without also providing a substantive response. Do not leave answers blank; respond "N/A" if the
question does not apply to you (preferably with an explanation).
Table 1 Specific Instructions. Sourcewell requires identification of all parties responsible for providing Solutions under a resulting master
agreement(s) (Responsible Supplier). Proposers are strongly encouraged to include all potential Responsible Suppliers including any
corporate affiliates, subsidiaries, D.B.A., and any other authorized entities within a singular proposal. All information required under this
RFP must be included for each Responsible Supplier as instructed. Proposers with multiple Responsible Supplier options may choose to
respond individually as distinct entities, however each response will be evaluated individually and only those proposals recommended for
award may result in a master agreement award. Unawarded entities will not be permitted to later be added to an existing master
agreement through operation of Proposer's corporate organization affiliation.
Line
Item
Question
Response*
1
Provide the legal name of the Proposer
Samsara Inc.
authorized to submit this Proposal.
2
In the event of award, is this entity the
Y
Responsible Supplier that will execute the
master agreement with Sourcewell? Y or N.
3
Identify all subsidiaries, D.B.A., authorized
N/A
affiliates, and any other entity that will be
responsible for offering and performing delivery
of Solutions within this Proposal (i.e.
Responsible Supplier(s) that will execute a
master agreement with Sourcewell).
4
Provide your CAGE code or Unique Entity
#020221-SAM
Identifier (SAM):
5
Provide your NAICS code applicable to
NAICS: 334220 and 518210
Solutions proposed.
6
Proposer Physical Address:
San Francisco (Global Headquarters): 1 De Haro Street, San Francisco, CA 94107.
7
Proposer website address (or addresses):
www.samsara.com
8
Proposer's Authorized Representative (name,
Adam Eltoukhy — Chief Legal Officer
title, address, email address & phone) (The
adam.eltoukhy@samsara.com
representative must have authority to sign
(415) 985-2400
the "Proposer's Assurance of Compliance" on
behalf of the Proposer):
9
Proposer's primary contact for this proposal
Samantha Kriegsman — Senior Partner Account Executive
(name, title, address, email address & phone):
samantha.kriegsman@samsara.com
562-743-9421
10
Proposer's other contacts for this proposal, if
Ned Sheeran — Senior Partner Account Executive
any (name, title, address, email address &
ned.sheeran@samsara.com
phone):
650-542-1271
Rhonda Eiffe - AVP, Enterprise — Public Sector
rhonda.eiffe@samsara.com
818-723-3077
Table 2A: Financial Viability and Marketplace Success (50 Points)
Line Question Response*
Item
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
11
Provide a brief history of your company,
Samsara is the global leader in Industrial IoT. Our mission is to increase the
including your company's core values,
efficiency, safety, and sustainability of the operations that power our economy.
business philosophy, and industry longevity
Samsara's portfolio of complete Internet of Things ("IoT') solutions combine hardware,
related to the requested Solutions.
software, and cloud to bring real-time visibility, analytics, and Al to operations. Since
Sanjit Biswas and John Bicket founded Samsara in 2015, the company has grown
exponentially. Today we serve over 30,000 customers across diverse industries,
including transportation, logistics, field services, passenger transit, waste management,
food and beverage, oil & gas, utilities, construction, state and local gov, and
manufacturing.
Samsara is a public company (NYSE: "IOT") led by Sanjit Biswas, CEO & Co -
Founder, and John Bicket, CTO & Co -Founder. The Samsara leadership team
previously founded Meraki (now part of Cisco Systems), the cloud -managed
networking leader that powers over 2 million networks worldwide. Much of our
expertise in building large scale cloud systems, obsessing over customer feedback to
quickly innovate and grow our solutions, security, simplicity, ease of use, etc. carried
over to Samsara and contributes to our explosive growth, success, and leadership in
this space. Samsara's full executive team can be viewed here at
hftps://www.samsara.com/about
Samsara's core competencies include ELD, vehicle telematics, driver safety, asset
tracking, mobile workflow, and industrial process controls - all in an integrated, open,
real-time, cloud platform. We have one of the strongest engineering teams in the
world and are unparalleled in our ability to hear a customer problem statement and
then design and build advanced technology as a solution fit. We continue to invest
heavily in innovative cost-effective ways to help our customers increase the efficiency,
safety, and sustainability of their operations. Samsara prides itself in exceeding
customer expectations.
In terms of revenue, 42% comes from Vehicle Telematics, 46% comes from Video -
based safety, and 12% comes from Apps & Driver Workflows, Equipment, Sites.
12
What are your company's expectations in the
Samsara has a long-standing business relationship with Sourcewell. Should
event of an award?
Sourcewell choose to continue this partnership, we will keep our current resources
allocated to Sourcewell and keep on giving them the tools to succeed. Samsara has
enabled Public Sector Sales Teams to take the easiest path to purchase through the
current contract. Our partnership has allowed for operations to continue successfully
during COVID-19, and our Samsara RFP Team has streamlined the procurement
process and brought new business to both entities.
For concrete examples of customer success, please refer to case studies contained
in the Appendix of our response document.
13
Demonstrate your financial strength and
For the fiscal years ended February 3, 2024 and January 28, 2023, our revenue was
stability with meaningful data. This could
$937.4 million and $652.5 million, respectively, representing year -over -year growth of
include such items as financial statements,
44% or year -over -year adjusted revenue growth of 41%.
SEC filings, credit and bond ratings, letters
of credit, and detailed reference letters.
Upload supporting documents (as applicable)
As a publicly -traded company, we publish our 10K reports on our website, here:
in the document upload section of your
https://investors.samsara.com/financials/sec-filings/default.aspx
response. DO NOT PROVIDE ANY TAX
INFORMATION OR PERSONALLY
IDENTIFIABLE INFORMATION.
14
What is your US market share for the
Since its creation in 2015, Samsara has remained the leader of IoT and telematics
Solutions that you are proposing?
in North America, for the United States, Canada, and Mexico. Furthermore, Samsara's
solution is fully compliant with all US States and the Canadian ELD Technical
Standard, streamlining entirely cross -border operations.
In the United States, Samsara ELD is a registered ELD with the Federal Motor Carrier
Safety Administration (FMCSA) and is compliant with
FMCSA ELD technical regulations specified in 49 CFR § 395.
In Canada, Samsara complies with the Canadian Hours of Service (HOS) federal
regulations which include functionality such as tracking driver activity, managing
regional rulesets, and setting any exceptions. Samsara automatically determines the
relevant rulesets by driver location (e.g. Canada North vs. Canada South).
15
What is your Canadian market share for the
See response above.
Solutions that you are proposing?
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
16
Disclose all current and completed bankruptcy
Samsara has never gone through any bankruptcy proceedings within the past seven
proceedings for Proposer and any included
years.
possible Responsible Party within the past
seven years. Proposer must provide notice in
writing to Sourcewell if it enters a bankruptcy
proceeding at any time during the pendency
of this RFP evaluation.
17
How is your organization best described: is it
Option B. Samsara products (hardware and software) are designed, manufactured,
a manufacturer, a distributor/dealer/reseller, or
and distributed all in-house. As such, Samsara identifies as a SaaS provider. This
a service provider? Answer the question that
gives Samsara a unique edge because our products and software are both created
best applies to your organization, either a) or
in house by our own Engineering and Development teams.
b).
a) If your company is best described as a
We sell our own products directly, and sometimes through third -party partners in all
distributor/dealer/reseller (or similar entity),
our geographies.
provide your written authorization to act as a
distributor/dealer/reseller for the manufacturer
of the products proposed in this RFP. If
applicable, is your dealer network
independent or company owned?
b) If your company is best described as a
manufacturer or service provider, describe
your relationship with your sales and service
force and with your dealer network in
delivering the products and services proposed
in this RFP. Are these individuals your
employees, or the employees of a third party?
18
If applicable, provide a detailed explanation
In the United States, Samsara ELD is a registered ELD with the Federal Motor Carrier
outlining the licenses and certifications that
Safety Administration (FMCSA) and is compliant with
are both required to be held, and actually
FMCSA ELD technical regulations specified in 49 CFR § 395.
held, by your organization (including third
parties and subcontractors that you use) in
pursuit of the business contemplated by this
RFP.
In Canada, Samsara complies with the Canadian Hours of Service (HOS) federal
regulations which include functionality such as tracking driver activity, managing
regional rulesets, and setting any exceptions. Samsara automatically determines the
relevant rulesets by driver location (e.g. Canada North vs. Canada South).
The Samsara Vehicle Gateway has the following certifications:
FCC, IC, PTCRB, UL62368-1, NOM-221, NOM-208, NOM-019, IFETEL, and Various
Wireless Carrier Certs. The device is also FMCSA certified as an ELD solution.
The Samsara Dash Cam has the following certifications: FCC, IC, CE, NOM,
EN62368.
The Samsara Driver App has the following Certifications: FCC IC PTCRB UL62368-1
NOM-221 NOM-208 NOM-019
19
Disclose all current and past debarments or
In the past seven years, Samsara and any included possible Responsible Party have
suspensions for Proposer and any included
never been subject to any debarments or suspensions.
possible Responsible Party within the past
seven years. Proposer must provide notice in
writing to Sourcewell if it enters a debarment
or suspension status any time during the
pendency of this RFP evaluation.
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
20
Describe any relevant industry awards or
In the recent past, Samsara has been awarded the following:
recognition that your company has received in
2024 Best Place to Work — Glassdoor
the past five years.
2023 Artificial Intelligence Excellence Award
2023 Company of the Year — Frost & Sullivan's
2023 Great Place to Work Certified
2022 Sustainability Award - Business Intelligence Group
2022 Campus Forward Award - Ripplematch
2021 Emerging IT Vendors - CRN
2021 Al 50 - Forbes
2021 The Americas' Fastest Growing Companies - Financial Times
2021 America's Best Startup Employers - Forbes
2021 IoT 50 - CRN
2021 Al Excellence Awards - Business Intelligence Group
2021 IoT Analytics Solution of the Year - IoT Breakthrough Awards
2020 Best in Business Awards - Inc.
2020 FreightTech 25 - FreightWaves
2020 Fast 500 - Deloitte
2020 Top SaaS CEOs - Software Report
2020 World Changing Ideas - Fast Company
2020 Cloud 100 - Forbes
2020 Top Startups - Linkedln
2020 International Business Awards - Stevie Awards
2019 Cloud 100 - Forbes
2019 Top Startups — Linkedln
21
What percentage of your sales are to the
Approx. 8%, with a year -over -year positive growth as both the governmental and
governmental sector in the past three years?
education sector have been growing.
22
What percentage of your sales are to the
Approx. 3%, with a year -over -year positive growth as both the governmental and
education sector in the past three years?
education sector have been growing.
23
List all state, cooperative purchasing
1.) Utah DGS #PD3906 -
agreements that you hold. What is the annual
2023 - $164,998.90
sales volume for each of these agreement
2024 - $78,819.85
over the past three years?
2. State of Kansas Fleet Management Solutions 53134
2024 - $246,253.36
3. ) Minnesota Department of Administration 224308
2023 - $47,105.40
2024 - $307,010.55
4.) New York State IT Umbrella Contract PM69845
2023 - $128,959.63
2024 - $126,247.20
5.) New Jersey Participating Addendum M4014
2023- $26,879.40
2024 - $281,878.89
6.) State of Tennessee SWC 195 Telematics Hardware, Services, and Accessories
(71019)
2022- $121,66.14
2023 - $1,638,307.21
2024 - $747,972.64
7.) Iowa Participating Addendum 23244
2023 - $172,079.70
2024 - $746,868.46
24
List any GSA contracts or Standing Offers
Samsara GSA contract (GS-35F-327GA)
and Supply Arrangements (SOSA) that you
hold. What is the annual sales volume for
each of these contracts over the past three
2021- $558,355
years?
2022- $19,449.99
2023 - $956,054
2024- $1,802,099.69
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
Table 213: References/Testimonials
Line Item 25. Supply reference information from three customers who are eligible to be Sourcewell participating entities.
Entity Name *
Contact Name *
Phone Number*
City and County of Denver
Bill Zollo - Manager, DOTI Fleet Management Division
706-495-8617
william.zollo@denvergov.org
City of Sacramento
Alison Kerstetter - Fleet Manager
717-514-5989
akerstefter@cityofsacramento.org
City of Tallahassee
Frank Evans - Business Process Solutions Manager
850-891-1063
frank.evans@talgov.com
Table 3: Ability to Sell and Deliver Solutions (150 Points)
Describe your company's capability to meet the needs of Sourcewell participating entities across the US and Canada, as applicable. Your
response should address in detail at least the following areas: locations of your network of sales and service providers, the number of
workers (full-time equivalents) involved in each sector, whether these workers are your direct employees (or employees of a third party),
and any overlap between the sales and service functions.
Line Question Response*
Item
26
Sales force.
Samsara currently has over 1,800 employees worldwide entirely dedicated to Sales.
This includes Account Development Representatives, Account Executives, Sales
Engineers, etc.
27
Describe the network of Authorized Sellers
Samsara has over 200 partners, referring to those who are qualified to resell our
who will deliver Solutions, including dealers,
products, across all business units (fleet, industrial, connected sites, etc.). These
distributors, resellers, and other distribution
partners are not employed by Samsara, nor are they required to submit a certain
methods.
number of leads/generate a certain amount of revenue per quarter. Our most
successful partners (i.e. Carahsoft) fall under the 'IT systems distributor' industry. We
do not have a geographical hub for our partners, we have one in just about every
state, distributed evenly across the US.
28
Service force.
Samsara currently has over 1,100 employees worldwide dedicated to non -Sales duties.
This includes engineers (firmware, hardware, software), customer support, operations
teams, and leadership.
29
Describe the ordering process. If orders will
Orders will be all sent by Samsara directly. We use FedEx services to ship, and can
be handled by distributors, dealers or
ship overnight to both the US and Canada when inventory is available. Inventory is
others, explain the respective roles of the
maintained in the US. Whether customers order through Samsara directly or through a
Proposer and others.
reseller, Samsara remains the sole entity to ship hardware directly from our warehouse.
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
30
Describe in detail the process and
Samsara maintains an incident response plan based on triage of severity/impact.
procedure of your customer service
All incidents are logged and Security Incident Management staff are always on call.
program, if applicable. Include your
Following incidents, Samsara performs post-mortem analyses with plans
response -time capabilities and
that include corrective measures.
commitments, as well as any incentives that
help your providers meet your stated
service goals or promises.
Technical support hours are 24x7. Support cases/assistance can be initiated through
the Dashboard, via email, and/or live via phone support. Based on internal Samsara
data, we answer calls on average within 1 minute and we respond to cases submitted
online within 1 hour. We have SLAs tied to initial response times and overall system
uptime. Our data shows that we solve over 75% of our support cases within 24 hours.
Samsara Technical Support provides initial response service level agreements by issue
priority. Support agrees to send an initial response from a Support Specialist within
the following time frames on 90% of all interactions. In addition, we have a team of
Support Engineers dedicated to providing post -sales support.
Our incident response process is detailed here: https://kb.samsara.com/hc/en-
us/articles/360057139951-Report-an-Issue
PO Errors - Samsara shall promptly commence the following procedures: (i) assigning
Samsara Support team members or personnel to correct the Error(s); (ii) notifying
Samsara management that such Errors have been reported and of steps being taken
to correct such Error(s); (iii) providing Customer with periodic reports on the status of
the corrections; and (iv) initiating work to provide Customer with a Hot fix.
P1 Errors - Samsara shall promptly commence the following procedures: (i) assigning
Samsara Support team members or personnel to correct the Error; (ii) providing the
Customer with periodic reports on the status of the corrections; and (iii) initiating work
to provide Customer with a Hot fix.
P2 Errors - Samsara may include the Fix for the Error in the next Major Release.
P3 Issues — usage and general assistance.
31
Describe your ability and willingness to
Samsara will provide all software and hardware products and services to Sourcewell
provide your products and services to
participating entities, all across continental US, as well as US Territories, Hawaii and
Sourcewell participating entities.
Alaska.
32
Describe your ability and willingness to
Samsara will provide all software and hardware products and services to Sourcewell
provide your products and services to
participating entities, all across Canada.
Sourcewell participating entities in Canada.
33
Identify any geographic areas of the United
We confirm we will be able to serve all geographic areas of the United States and
States or Canada that you will NOT be fully
Canada with no exceptions.
serving through the proposed agreement.
34
Identify any account type of Participating
We confirm we are fully compliant and can support any type of client interested in
Entity which will not have full access to
purchasing our solutions, from fleets with less than 5 vehicles, to government entities
your Solutions if awarded an agreement,
with dozens of thousands of vehicles. Our solutions are scalable and can support an
and the reasoning for this.
unlimited number of users.
35
Define any specific requirements or
Samsara does not have any requirements or restrictions that would apply specifically
restrictions that would apply to our
to participating entities in Hawaii, Alaska, or US Territories.
participating entities in Hawaii and Alaska
and in US Territories.
36
Will Proposer extend terms of any awarded
We confirm we are able to extend terms of any awarded master agreement to
master agreement to nonprofit entities?
Inonprofit entities, without limitations.
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
Table 4: Marketing Plan (100 Points)
Line
Item
Question
Response*
37
Describe your marketing strategy for
With over 3,000 employees worldwide, Samsara uses all sorts of channels to spread
promoting this opportunity. Upload
information. We offer a team of internal evangelists touring events in North America and
representative samples of your
beyond, spreading the benefits our customers see in conferences, on social media, in blog
marketing materials (if applicable) in
posts, Linkedln, press releases, and so forth. Additionally, we leverage targeted email
the document upload section of your
campaigns and webinars to reach potential clients and provide in-depth insights into our
response.
solutions.
Our customer database is rapidly growing and with over 30,000 fleets worldwide, we have
been seeing a snowball effect of referrals from all sides. Our Marketing and Product
Marketing teams have been deeply focusing on localizing content to speak to each
audience and address concerns related to specific industries, etc. An example of this has
been a heavy investment in the past year reaching out to Quebec audiences in Canada, by
way of localizing our website and solutions to French Canadian.
We invite you to browse our website, as well as check out our Linkedln page for all latest
news. We also target specific industries core to our business, such as K-12, Higher
Education Fleet Management, and Government, as described
here: https://www.samsara.com/industries/k-12 - https://www.samsara.com/industries/higher-
education and https://www.samsara.com/industries/state-local-government
38
Describe your use of technology and
Samsara carefully monitors performance on our domains, email, social media channels, and
digital data (e.g., social media,
paid channels. We gather data across every stage of our customers' journey and establish
metadata usage) to enhance
internal benchmarks to ensure that we are optimizing our solutions every step of the way.
marketing effectiveness.
One of our strategies is to target ads to engage with prospects through the websites,
associations and industry groups as trusted advisors to government and education
customers.
We have been invested heavily in SEO, monitoring engagement on Linkedln, Meta, X, and
Instagram, by using targeted ads to engage with prospects. Emails metrics include delivery
success rates, unsubscribing rates, open rates, and click rates. Finally, website analytics
remain at the core of the data that we rely on to identify trends and the areas which we
can improve further.
39
In your view, what is Sourcewell's role
We are happy to continue using our mutually beneficial co -marketing plan, and to keep the
in promoting agreements arising out of
two approaches currently in place:
this RFP? How will you integrate a
Sourcewell-awarded agreement into
your sales process?
If we are speaking with a client already on the Sourcewell membership list, we will be
certain to promote our contract with them;
If we are speaking with a client who does not yet procure through Sourcewell, we can
provide collateral to our sales teams to educate those clients about Sourcewell. We will
keep on sharing the materials you provide us to highlight the benefits of purchasing through
the cooperative.
We will continue to educate our sales force on the benefits of Sourcewell and how the
contract can add value for all parties throughout the purchasing process.
We also train our internal sales force on the availability of Sourcewell to our government
and education customers.
Finally, in our standard sales process, the Samsara teams are trained to ask customers
how they prefer to purchase technology, to fir their personal preference.
40
Are your Solutions available through
Our online webstore is our main e-procurement system, which governmental and educational
an e-procurement ordering process? If
customers have successfully used to streamline their purchasing processes. This webstore
so, describe your e-procurement
can also be used to order replacement hardware, accessories, cables, and add-ons.
system and how governmental and
Sourcewell clients will have access to this webstore.
educational customers have used it.
Table 5A: Value -Added Attributes (100 Points)
Line Question Response*
Item
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
41
Describe any product, equipment,
maintenance, or operator training
programs that you offer to
Sourcewell participating entities.
Include details, such as whether
training is standard or optional,
who provides training, and any
costs that apply.
Samsara has a dedicated account team as well as a customer success team that would be
assigned after purchasing. Samsara will scope a detailed breakdown of the training required
to ensure a successful deployment. All training and implementation costs are included in the
software licensing. Each of these live courses will last 1-2 hours and is tailored to
administrators, fleet managers, maintenance managers, etc. We take a train -the -trainer
approach — we find our most successful customers are the ones who are empowered to
lead and share Samsara knowledge with their own employees. In support, Samsara supplies
recordings of all web training, along with any documentation used.
In addition, we also provide access to the following resources:
Learning On -Demand: Samsara Academy is our LMS with guided training paths and
hundreds of short tutorial videos. Sourcewell will able to provide administrators with the ability
to assign these courses to users and monitor their progress.
Learning from Experts: Learn how to use the latest product features from product experts via
digital webinars or live classroom -style workshops.
Learning from Peers: Check out tips and tricks from Samsara Super Users and learn how to
get the most out of your Samsara products.
Finally, all users have access to the comprehensive Samsara Knowledge Base online, which
provides help articles, guides, and videos to answer almost any question. To see the
Knowledge Base, please visit https://kb.samsara.com/hc/en-us.
l On -site training can be accommodated to complement online training if necessary.
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
42 Describe any technological Samsara believes that while the Information Technology sector has long benefited from
advances that your proposed software and cloud technology, the industrial connected operations world, with assets and
Solutions offer. workers in mobile, remote, and rugged environments, has not. Samsara was founded to
change that. Our connected operations platform combines hardware, software, and cloud to
bring real-time visibility, analytics, and Al to connected operations. The purpose of this
platform is to help dramatically improve the Safety, Efficiency, and Sustainability of all
operations that power our economy.
43
Describe any "green" initiatives
that relate to your company or to
your Solutions, and include a list
of the certifying agency for each.
Samsara's key differentiators are our unified and easy -to -use dual facing camera +
telematics platform along with our rapid pace of innovation. Our hardware and software
platform is created in-house by Samsara Engineering and provide customers the ability to
manage their assets from a single, unified platform for all their assets. This includes real
time GPS units, integrated dash cameras embedded with artificial intelligence, asset trackers,
wireless sensors such as environmental and door monitors, integrated Wifi, and more. On
top of the hardware sits a robust unified software platform that allows users to track and
analyze the data coming in from their Samsara devices at a click of the button. Samsara's
core competencies include vehicle telematics, driver safety, asset tracking, mobile workflow,
and industrial process controls - all in an integrated, open, real-time, cloud platform. Samsara
became a public company on the NYSE in 2021 and is continuing to invest heavily, in
innovative cost-effective ways to help our customers increase the efficiency, safety, and
sustainability of their operations.
In addition, what truly sets Samsara apart from the competition is our product development
feedback loop, and go to market strategy. We listen to our customers, create product &
feature development upgrade cycles, and efficiently launch to our customer base. This has
allowed us to become a market leader since being founded in 2015.
A concrete example of our continuous technological improvement is our Nudges functionality.
Nudges have been designed to empower drivers to self -correct their driving behavior before
a manager is notified, and without initially incurring a scoring penalty. By sharing ownership
of safe driving, Sourcewell can save time on event review and coaching. Drivers also have
more control over their own safety experience on the road.
Nudges have been shown to improve driver behavior, as the driver is not instantly penalized
for what are defined as less serious infringements and instead receives
in -cab real-time coaching on events detected, giving them the opportunity to improve without
management intervention. If a driver exceeds the number of permitted nudges within a twelve
hour driving period, all events captured are sent to the Safety Inbox and aligned Sourcewell
coaches.
Another example is our release (no later than last week!) of our Drowsiness Detection
feature. For further information on this groundbreaking technology, please read:
https://samsara.com/blog/drowsiness-detection?
utm_sou rce=linked in&utm_med ium=social&utm_ca mpa ig n=communications
I Related to our Solutions
Samsara offers an Eco Driving report to view essential information about driving styles that can
affect the fuel consumption and wear and tear of vehicles in your fleet. This provides a RAG
based score to coach drivers on driving style, this can support reducing fuel costs and
reducing your ecological footprint on the environment. Idling is measured by the time when
the vehicle's engine is idle and PTO is not engaged in proportion to the engine on time
(driving time plus idle time), You Group can adjust the metric scores using score mapping,
but by default a Low score is 100% and a high score is 0%. To accurately
reflect driver efficiency, the driver efficiency score uses a proportional metric to determine the
degree of efficiency. A score of 0 corresponds to really poor performance and a score of
100 indicates really good performance. With score mapping, you can fine tune
the driver efficiency score settings to align with your business goals. If you identify high idling
scores in the efficiency report, you can coach driving behaviour to decrease idling events
instances and reduce fuel consumption over time.
https://kb.samsara.com/hcten-us/articies/360042972271-Driver-Efficiency-Report
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
With our new Sustainability Report, You can visualize the fleet's carbon emissions over time
to measure and compare output to set more accurate reduction goals.
• Track current vs. predicted carbon emissions output to stay on course with annual
sustainability goals
• Easily compare carbon emission output by tag to identify your biggest CO2 contributors
• Export emissions data to use in government reporting or internal ESG reports
Related to our Company
When it comes to sustainability, we believe our greatest impact as a company will come
from building better technology for our customers. We're invested in helping our customers to:
Save Fuel —Harsh driving, excess idling, and inefficient routing can add up to higher fuel
usage. Samsara helps decrease unnecessary fuel use through real-time visibility into driver
behavior and insights into route performance. By collecting engine data from each vehicle,
Samsara provides unmatched visibility into a fleet's fuel usage, making it easy to identify
which truck is idling, which drivers need coaching, and which routes minimize the distance
between stops.
Improve energy efficiency—Samsara's industrial monitoring and control products help
customers keep tabs on their equipment and machinery with real-time performance reports.
Our power meters provide better visibility into equipment energy efficiency to help improve
the performance and reliability of pumps and other machinery.
Reduce production waste—Samsara Machine Vision helps product manufacturers perform
quality assurance in real time to reduce wasted product by catching production or quality
issues immediately. This reduces materials wasted and allows our customers to improve their
throughput and yield.
Decrease food waste —Refrigerated transportation of perishable goods has grown by nearly
60% in the last forty years, but without proper temperature control, food spoilage poses a
large risk. Samsara's plug -and -play WiFi monitors make it easy to manage cold chain
logistics and collect continuous temperature and humidity data. With Samsara temperature
monitoring, fleets that store, distribute, or deliver perishable goods can monitor temperatures
in -transit to prevent food waste.
Monitor environmental pollutants —In hazardous waste or construction sites, environmental data
is highly time -sensitive. Samsara provides continuous, real-time visibility and alerts on data
collected from environmental sensors. This helps customers move quickly to shut down
operations when dangerous levels of hazardous pollutants are detected, ensuring the safety of
field workers and ultimately reducing environmental impact.
Enable zero emissions —Looking ahead, we see that many fleets are looking to take the next
leap in sustainability by transitioning to electric vehicles. To facilitate this process, we are
committed to building best in class fleet management tools specifically for EV vehicles.
With the help of Samsara, our customers have saved 24 million gallons of fuel used annually
across their fleets, which amounts to $80M saved and the equivalent of planting 17M trees.
At Samsara, we look for ways to minimize waste by reducing the volume of materials that
end up in our landfills. To help these efforts, we've designed our product packaging to be
100% recyclable.
Our commitment to the environment extends to the people we do business with. We partner
with manufacturers who align with our vision for sustainability. As part of our supply chain
management, Samsara evaluates all suppliers for their compliance with the Restriction of
Hazardous Substances Directive (RoHS). This helps us ensure that no environmentally
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
hazardous materials are used in the creation of our products.
44 Identify any third -party issued eco-
labels, ratings or certifications that
your company has received for the
Solutions included in your Proposal
related to energy efficiency or
conservation, life -cycle design
(cradle -to -cradle), or other
green/sustainability factors.
45
What unique attributes does your
company, your products, or your
services offer to Sourcewell
participating entities? What makes
your proposed solutions unique in
your industry as it applies to
Sourcewell participating entities?
Samsara's new headquarters at 1 De Haro in San Francisco is the first CLT (cross -
laminated timber) building in San Francisco, and the first multi -story CLT building in
California. CLT structural panels offer a dimensional stability that's comparable to conventional
framing, with a significantly smaller carbon footprint. We welcome you to tour our facility and
meet with our executive team.
Below we have included specific examples outlining the impact Samsara's products have on
sustainability for our customers:
City of Fort Lauderdale: In just six months, the team was able to use Samsara to reduce
idle time by 20% and fuel consumption by 50/6—even as the City's fleet grew to include over
1,700 vehicles.
Dohrn Transfer Company: Samsara's products helped contribute to a 2% improvement in
yearly mileage, also equal to 150,000 fewer gallons of fuel.
Cash-Wa Distributing: By using Samsara's EM wireless temperature sensors across their 220
trailers, Cash-Wa ensures food safety and reduces rejected loads. Hoss estimates a 30%
decrease in Cash-Wa's customer credit payouts for improper temperature claims.
San Jose Water Company: With the help of Samsara, San Jose Water Company achieves
real-time visibility into power meters, PLCs, and sensors across hundreds of pumps and
facilities that serve over a million consumers in the greater San Jose metropolitan area.
For more information on our commitment to sustainability, please see our latest
Environmental, Social, and Governance Report: https://www.samsara.com/company/impact-repo
We measure the carbon footprint of our business operations, including throughout our supply
chain, and we track our emissions on the third party Watershed platform.
Our services help our customers achieve their sustainability and climate goals. Our product
packaging is 100% recyclable. We have committed to reduce our carbon footprint to achieve
net zero emissions by 2040, which involves measuring and reducing the environmental impact
of our business operations, including in our supply chain. You can also check out in great
detail Samsara's green commitment, contained in our ESG report available
here: https://www.samsara.com/company/esg/
We serve over 30,000 customers across diverse sizes and industries, including state and
local governments, K-12 and higher education, federal agencies, utilities, transportation and
logistics, field services, food production, energy, construction, warehousing, and manufacturing.
On the largest end of the spectrum, we serve clients that spend well into 7 figures per year
with Samsara and are heavily invested in our complete platform. These include private
agricultural companies, state and local governments, private utility contractors, trucking firms,
and more. On the smallest end of the spectrum, we serve clients with 5 vehicles or fewer.
We have a significant base of public sector customers as discussed above. These range
from cities and counties to state fleets, DOT snow plow fleets, heavy yellow iron, and virtually
all types of motorized and non -motorized transportation related assets. All in all, our one -stop -
shop allows our customers and participating entities to only deal with one vendor, as
opposed to what used to be three or four separate ones. We have included a list of public
sector customers of ours for your review, as an Appendix of our response document. These
showcase various levels of savings, such as driver exoneration, insurance claims, reduction in
driver risk factors, time gains by minimizing administrative tasks for drivers, and much more.
We believe our long-term partnership with Sourcewell has been very positive for both parties,
and have no doubt we can continue reaching our respective and common goals together.
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
46
Describe your approach to data
Samsara is GDPR compliant and is ISO 27001, 27017, 27018 and 27701. Additionally, we
privacy, including any certifications
have re -certified our SOC 2 Type II. North American customer data is stored in AWS data
or standards achieved, in regard
centers in the United States (AWS US -West 2 region in Oregon). EU customer data is
to your proposed solutions.
stored in AWS data centers in Ireland.
Data at rest in Samsara's production network is encrypted using AWS's AES256 encryption,
which applies to data at rest within Samsara's systems -relational databases, file stores,
backups, etc. All encryption keys are stored in an industry standard, secure system based on
AWS's Key Management Service. Samsara has implemented appropriate safeguards to
protect the creation, storage, retrieval, and destruction of secrets such as encryption keys
and service account.
Samsara is built on a secure multi -tenant cloud architecture with logical data separation
using a hypervisor. Customer data is logically separated across distributed databases with
required authentication checks for every application -layer and data -layer access made to any
tenant's data. Data at rest in Samsara's production network is encrypted using AES256
encryption, which applies to data at rest within Samsara's systems -relational databases, file
stores, backups, etc. All encryption keys are stored in an industry standard, secure system
based on AWS's Key Management Service. All data transmitted between Samsara clients
and the Samsara service use strong encryption protocols. We use TLS 1.2 over public
networks to protect data in transit.
Finally, our SOC2 report includes details related to our security programs and the policies
and procedures associated with them. This document is available with a signed SOC2
specific NDA, and can subsequently be requested here: https://security.samsara.com/?
gad _source=1&gclid=gOKCQjw4Oe4BhCcARIsADQOcslMw6ifiS5WfcugXtaUQvvsei-
7t_MSIWPZDIAdsgzyJrJayWBbukaAiHLEALw wcB
For a full overview of our security policies, please see:
https://www.samsara.com/company/privacy and https://www.samsara.com/legal/data-protection-
addendum
47
Describe any current or potential
Samsara provides capabilities that align with V2G technology and smart city applications
capabilities your proposed
through its advanced solutions for fleet electrification and management. While not explicitly
solutions offer in V2G (vehicle to
offering V2G, Samsara's telematics platform facilitates smart city initiatives by integrating
grid) or similar smart city
electric vehicles into urban infrastructure:
applications.
1: Real -Time Monitoring and Reporting: Samsara offers real-time state -of -charge monitoring
for EVs, allowing fleet managers to make informed operational decisions. This feature
mitigates range anxiety by providing alerts when battery levels fall, ensuring vehicles are
managed efficiently.
2: Data for Infrastructure Planning: Using Samsara's historical charging data, cities like
Boston have been able to plan and optimize the placement of EV charging stations,
essential for expanding the electric vehicle infrastructure.
3: Integration and API Benefits: Samsara's open API capabilities enable integration with other
smart city systems. This feature is useful for incorporating vehicle data into broader city
planning and management platforms, promoting efficient energy management and usage.
48
Describe any capabilities around
safety and accident management
your proposed solutions offer.
4: Sustainability and Cost Savings: By leveraging data insights for fuel efficiency and
electrification opportunities, Samsara aids cities in reducing their carbon footprint and
operational costs, which are key aspects of smart city ecosystems.
Through these capabilities, Samsara facilitates the incorporation of EVs into city fleets,
promotes efficient energy use, and supports the infrastructure necessary for smart, sustainable
cities.
lAccident Management
Hours of Service (HoS) data is captured by the vehicle gateway and is continuously
uploaded to the cloud where is immediately visible in the Samsara Dashboard. If a gateway
is unable to upload data due to lack of network coverage, the unit continues to store all
HoS, location, and vehicle data locally. This means that a driver will always be able to show
a DOT officer a fully compliant and up to date log, even without a cellular connection. Once
connection is reestablished, all data is immediately uploaded to the Dashboard. Compliance
teams then access all of this HoS data using the Samsara Dashboard. The Dashboard
provides centralized visibility of HoS logs and fleet activity. It allows visibility into real-time
location, duty status, HOS logs, and driving hours remaining for any driver in the fleet.
I Samsara will capture telematic data for a crash via the vehicle gateway (gps, speed, data
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
from accelerometer) and video capture via the dash cam (in -cab, forward facing, and any
connected cameras via the camera connector) and this combination of data sources can be
used to understand more about a serious accident or crash.
In both cases above, the customer compliance teams will have a dedicated Customer
Success Manager to assist in these events. In additional, our customer support teams are
available 24x7x365 to assist in audits or accidents.
Harsh Events
Our Safety Report provides trend analysis and safety scores, at the organization- and driver -
levels, calculated using harsh events and speeding. These reports are also available based
on specified groups of drivers and vehicles using tags, tailored to your organization's needs.
Samsara helps keep drivers safe on the road with real-time alerts that allow you to quickly
identify and coach for safety or compliance violations. Easily customize your alerts to notify
you when a driver is speeding or use the HOS report to see if drivers are approaching a
compliance violation. Samsara has the ability to trigger at -risk driving behaviors using the
accelerometer to trigger events including harsh brakes, harsh turns, harsh accelerations, and
crashes. Samsara provides events detected from the Vehicle Gateway such as harsh turn,
harsh brake, harsh acceleration, speeding, and Al detected events such as tailgating, mobile
usage, no seatbelt, rolling stop signs.
A core focus of the Samsara solution is to provide coaching to drivers and analytics on risk
trends and behaviors. The coaching platform comprises configurable in -cab alerting
and 'nudges' through spoken commands to assist drivers to self correct 'in the event', as well
as a rich cloud based coaching platform with associated analytics, dashboarding and safety
scoring, league tabling and program health auditing.
Coaching
Coaching can be achieved both through the platform and via the driver app enabling
organizations to drive risk reduction both by face to face sessions where appropriate, or via
the app enabling drivers to learn through video clips where they might improve and also to
see where they rank against peers.
The CM34 (Samsara's dual -facing dash cam) provides configurable voice feedback to the
driver when the harsh event has been detected. As an example, if the CM34 detects mobile
phone usage, then an audio alert stating "Mobile phone detected" will be communicated to
the driver.
To further enhance proactive driver coaching and more effectively coach your drivers at scale,
Samsara have also developed Nudges functionality. Nudges have been designed to empower
drivers to self -correct their driving behavior before a manager is notified, and without initially
incurring a scoring penalty. By sharing ownership of safe driving, customers can save time
on event review and coaching. Drivers also have more control over their own safety
experience on the road.
Nudges have been shown to improve driver behavior, as the driver is not instantly penalized
for what are defined as less serious infringements and instead receives in -cab real-time
coaching on events detected, giving them the opportunity to improve without management
intervention. If a driver exceeds the number of permitted nudges within a twelve hour driving
period, all events captured are sent to the Safety Inbox and aligned customers' coaches.
Customers' authorized admins can configure how many in -cab alerts are triggered to help the
driver self -correct before uploading the safety event into the Samsara platform for review by
the customers' coaches.
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
Driver Scoring
For each driver/vehicle in the customers' fleet, Samsara calculates a safety score that you
can use to measure driving behaviour over time. You can use the safety score to encourage
positive driving behaviours and to coach drivers to reduce unsafe driving practices and
minimize the likelihood of accidents. Safety events that influence the safety score for a
driver/vehicle include harsh driving, speeding, and AI -detected events such as following
distance.
Samsara assigns a weight to each behaviour to highlight the severity of risky driving
behaviours. By default, Samsara sources benchmark data from mixed vehicle Samsara fleets
and uses this data to calculate the weight. The higher the severity of the behaviour, the
higher the level of impact to the safety score. Customers can use the default settings to
calculate the safety score or refine the calculation for specific driving behaviours. Samsara
calculates the safety score using a mix of harsh events, speeding events, and AI -detected
unsafe driving behaviour events over time. To help customers quickly and easily identify safety
score severity, the Samsara dashboard displays safety scores with the following default RAG
based colour -coded indicators to represent the range of the safety score performance with
the ability to configure the safety score performance band ranges of the fleet. Samsara
automatically calculates the safety score for drivers and vehicles. If you view multiple drivers
or vehicles, such as in the Safety Overview, the calculation aggregates the total behaviour
data.
You can calculate the safety score of each driver or vehicle using the following equation:
Safety Score = 100 - (sum of all score impacts)
Where the sum of all score impacts is total value of the impact to the safety score for all
unsafe driver behaviours. The calculation of the impact to the safety score is dependent on
the behaviour type:
Speeding behaviours: (Time spent speeding x weight) / (total time driving / 100)
Al Following Distance, Al Distracted Driving: (Number of events x weight) / total time driving
All Other Behaviours: (Number of events x weight) / (total miles driven / 1000)
To reinforce positive driving behaviours such as Defensive Driving, the weight is a negative
value; therefore, subtract the impact score value from the score impact calculation.
Additionally Samsara offers an Eco Driving report to view essential information about driving
styles that can affect the fuel consumption and wear and tear of vehicles in your fleet. This
provides a RAG based score to coach drivers on driving style, this can support reducing fuel
costs and reducing your ecological footprint on the environment. Idling is measured by the
time when the vehicle's engine is idle and PTO is not engaged in proportion to the engine
on time (driving time plus idle time), Sourcewell can adjust the metric scores using score
mapping, but by default a Low score is 100% and a high score is 0%. To accurately reflect
driver efficiency, the driver efficiency score uses a proportional metric to determine the
degree of efficiency. A score of 0 corresponds to really poor performance and a score of
100 indicates really good performance. With score mapping, you can fine tune the driver
efficiency score settings to align with your business goals. If you identify high idling scores in
the efficiency report, you can coach driving behavior to decrease idling events instances and
reduce fuel consumption over time.
Samsara also offers Connected Training. With pre -uploaded courses in the Samsara
dashboard, managers can now send training videos or courses to drivers and track the
status on these training sessions. Samsara also offers a separate license if customers have
their own in house training material or videos they would like to upload into Samsara to
share with drivers.
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
Table 513: Value -Added Attributes
Line
Item
Question
Certification
Offered
Comment
49
Select any Women or
r Yes
Minority Business
G No
Entity (WMBE), Small
Business Entity
(SBE), or veteran
owned business
certifications that your
company or hub
partners have
obtained. Upload
documentation and a
listing of dealerships,
HUB partners or re -
sellers if available.
Select all that apply.
50
Minority Business
r Yes
Enterprise (MBE)
G No
51
Women Business
r Yes
Enterprise (WBE)
a No
52
Disabled -Owned
r Yes
Business Enterprise
G No
(DOBE)
53
Veteran -Owned
r Yes
Business Enterprise
G No
(VBE)
54
Service -Disabled
r Yes
Veteran -Owned
a No
Business
(SDVOB)
55
Small Business
r Yes
Enterprise (SBE)
G No
56
Small Disadvantaged
r Yes
Business (SDB)
G No
57
Women -Owned Small
r Yes
Business (WOSB)
G No
Table 6: Pricing (400 Points)
Provide detailed pricing information in the questions that follow below.
Line
Item
58
59
;-X
Question
Describe your payment terms and accepted payment
methods.
Describe any leasing or financing options available for use
by educational or governmental entities.
Describe any standard transaction documents that you
propose to use in connection with an awarded agreement
(order forms, terms and conditions, service level
agreements, etc.). Upload all template agreements or
transaction documents which may be proposed to
Participating Entities.
Response*
Samsara's standard payment terms are Net 30 days. We will be
happy to keep the same payment terms as the ones currently in
place.
Samsara can provide monthly, annual, or upfront payment options
pending internal credit review of each participating entity.
Terms of Service: https://www.samsara.com/legal/platform-terms-of-
service
Service Level Agreements: https://www.samsara.com/legal/hosted-
software-sla
Blank Order Form attached in the documents
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
61
Do you accept the P-card procurement and payment
Yes, we accept P-card transactions through a secure checkout link
process? If so, is there any additional cost to Sourcewell
that can be provided by an account manager, or via the Samsara
participating entities for using this process?
online web store which our customers can access directly from their
dashboard.
All credit or debit cards used will automatically have a 3%
processing fee attached to them, and this fee is only applicable to
this payment method. Other payment methods such as check, wire,
ACH transfers, will not incur any processing fees.
62
Describe your pricing model (e.g., line -item discounts or
Samsara offers line -item discounts on a case -by -case basis. Typical
product -category discounts). Provide detailed pricing data
considerations when offering line -item discounts include overall size
(including standard or list pricing and the Sourcewell
and scope of the project, ability to pay upfront in full versus annual
discounted price) on all of the items that you want
or monthly, and a customers' openness to partner with Samsara on
Sourcewell to consider as part of your RFP response. If
things like case studies, video testimonials, webinars, or being a
applicable, provide a SKU for each item in your proposal.
reference to other similar entities.
Upload your pricing materials (if applicable) in the
document upload section of your response.
Please refer to the pricing provided as part of our response, which
contains all applicable SKUs offered to Sourcewell, including detailed
pricing data and discounts. Additionally, please see Samsara's latest
warranty policy: https://www.samsara.com/supporUhardware-warranty
63
Quantify the pricing discount represented by the pricing
Samsara is offering a 2% discount to MSRP pricing for Sourcewell
proposal in this response. For example, if the pricing in
entities wishing to leverage their existing Sourcewell relationship to
your response represents a percentage discount from
purchase Samsara. Please see full details in the attached price sheet.
MSRP or list, state the percentage or percentage range.
64
Describe any quantity or volume discounts or rebate
Quantity and volume discounts are given to our customers, on a
programs that you offer.
case by case basis, and can be discussed in further detail as
interested agencies begin to inquire what a Samsara deployment
might look like in practice for their particular scope and delivery.
Quantity and volume discounts would be discussed with an Account
Executive or Regional Sales Manager directly during the purchasing
process.
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
65 Propose a method of facilitating "sourced" products or
related services, which may be referred to as 'open
market' items or "non -contracted items". For example,
may supply such items "at cost' or "at cost plus a
percentage," or you may supply a quote for each such
request.
m
Samsara has an open integration ecosystem based on our public
API. We make it easy for software providers to connect to the
you Samsara cloud for system of record data on physical operations in
the context of a mutual customer.
Identify any element of the total cost of acquisition that is
NOT included in the pricing submitted with your response.
This includes all additional charges associated with a
purchase that are not directly identified as freight or
shipping charges. For example, list costs for items like pre -
delivery inspection, installation, set up, mandatory training,
or initial inspection. Identify any parties that impose such
costs and their relationship to the Proposer.
Learn more on the developer
site: https://developers.samsara.com/docs
Samsara is an industry leader with an ecosystem of more than 200
connected apps and integrations.
Learn more on App
Marketplace: https://www.samsara.com/resources/marketplace/
The App Marketplace program is managed by the Samsara Product:
Platform team. We are constantly adding developer tools and
features to make it easier for partners to build with Samsara and for
our customers to take advantage of data sharing between platforms
for a more integrated tech stack. Integrations must be fully vetted to
be listed on App Marketplace, including: technical documentation on
how the integration works including the API endpoints used,
frequency that data is retrieved/posted, data access scopes required,
enablement steps and support resources. Every integration must be
proven out in a production environment before being listed publicly.
More than 8,000 Samsara customers use integrations. Among the
200+ integrations on App Marketplace, the most popular are used by
more than 1,000 fleets.
To see what 3rd party developers see about App
Marketplace: https://docs.google.com/presentation/d/lWjQ58idDd2-
v9_VJW1 p8C7CQNCACWKHvTEoc7TGh8FQ/edit
While some of these partners listed may have their own fees for
certain integrations, Samsara never charges extra for an existing pre-
built integration.
Should a customer wish to build a new integration from the ground
up, an individual quote will be supplied for each such request. Cost
will be determined on a case -by -case basis. This could also be a
custom success or support program that a customer might request
above and beyond our typical implementation and customer success
programs. Anything in this capacity would be reviewed by our
respective teams in conjunction with the customer to determine the
overall effort and cost needed to satisfy each request.
As for installations, over 95% of Samsara customers choose to self -
install, as our hardware are plug -and -play and typically take about 15
minutes to install (vehicle gateway only), up to 30mins (vehicle
gateway + dash cam). Should a customer prefer to call in a third
party to install our hardware, we will happily supply them with a list
of certified installers upon request.
Applicable taxes
Shipping & Handling
Installation (if a customer does not wish to self -install)
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
67
If freight, delivery, or shipping is an additional cost to the
Samsara has a long-term partnership with FedEx Freight, where
Sourcewell participating entity, describe in detail the
shipping costs are calculated based on the size and destination of
complete freight, shipping, and delivery program.
the order, and these costs are added to the customer's invoice as a
separate charge. The process is as follows:
Customer sends final vehicle and asset lineup to Samsara;
Samsara Order Operations will retrieve the cost of shipping from
FedEx Freight to be added to the quote based on the size and
destination of the order;
All shipments are FOB origin, where freight is pre -paid and added
to the customer's invoice.
68
Specifically describe freight, shipping, and delivery terms or
Alaska, Hawaii, Canada and offshore deliveries all follow the same
programs available for Alaska, Hawaii, Canada, or any
process as listed in the previous response.
offshore delivery.
69
Describe any unique distribution and/or delivery methods or
We pride ourselves on our customer service and support, available
options offered in your proposal.
24/7/365 via toll free phone, email and online chat. Most phone calls
are answered in <1 minute, emails are usually answered in <1 hour
and most cases are resolved in <24 hours.
Equipment is generally available to ship within two weeks of order
receipt. In many cases we can ship overnight if expedited service is
requested. For orders of a thousand or more, we prefer to have
insight to the proposed schedule so that we can smooth the supply
chain and ensure customer satisfaction. Supply chain is a significant
area of competitive advantage where Samsara has invested heavily
over the years to avoid disruptions. Because Samsara designs and
builds proprietary devices, we are able to control the supply chain.
Should a piece of hardware not be satisfactory upon receipt,
Samsara will overnight a replacement unit and send a free return
shipping label for the malfunctioning unit to launch an internal
investigation. We have received positive feedback from our
customers, as competitors in the industry do not offer such levels of
shipping and warranty.
70
Specifically describe any self -audit process or program that
Samsara utilizes both a transactional Customer Satisfaction score
you plan to employ to verify compliance with your
based on a survey after every support case, as well as a periodic
proposed agreement with Sourcewell. This process includes
NPS survey to measure the quality of the services provided.
ensuring that Sourcewell participating entities obtain the
Samsara takes a long term partnership approach with our customers.
proper pricing.
From day one our team provides dedicated pre -sale, implementation,
training, customer success and 24/7 support services to ensure a
successful rollout and continued success We also provide access to
our Product Development teams to hear your feedback to help guide
future enhancements and new features.
As part of the quoting process, Samsara's sales force inputs
the 'contract vehicle' information upon processing a quote, at which
point the Sourcewell contract number is automatically applied to the
quote. Our operations team then collects this information for reporting
purposes each quarter.
As part of our commitment to exceptional quality, Samsara offers the
most complete warranty on the market . The warranty lasts as long
as you are a Samsara customer. This is a full replacement
warranty , so if a device fails, we ship you a new replacement
device and a return label for the faulty device. More information can
be found here: https://www.samsara.com/supporUhardware-warranty.
Finally, Samsara guarantees 99.99% uptime. Please see our Hosted
Software SLA for more information:
hftps://www.samsara.com/legal/hosted-software-sia/
71
If you are awarded an agreement, provide a few examples
Samsara has had a long-term successful partnership with Sourcewell.
of internal metrics that will be tracked to measure whether
As such, we do not intend on changing the way we have been
you are having success with the agreement.
conducting business with Sourcewell, and will allocate the same level
of internal resources to keep this relationship strong. Samsara has
assigned two Partner Account Managers, one Partnerships Director,
and one Legal Associate to Sourcewell in order ensure growth of the
partnership. Quarterly reporting on usage of the contract is shared
with sales leadership.
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
72 Provide a proposed Administration Fee payable to
Sourcewell. The Fee is in consideration for the support
and services provided by Sourcewell. The propose an
Administrative Fee will be payable to Sourcewell on all
completed transactions to Participating Entities utilizing this
Agreement. The Administrative Fee will be calculated as a
stated percentage, or flat fee as may be applicable, of all
completed transactions utilizing this Master Agreement
within the preceding Reporting Period defined in the
aareement.
Table 7: Pricing Offered
Samsara agrees to pay Sourcewell a 2% administrative fee of total
sales for facilitating, managing, and promoting the Sourcewell
Contract in the event of an award.
Line
Item
The Pricing Offered in this Proposal is: *
Comments
73
The pricing offered is as good as or better than pricing typically offered through existing cooperative contracts, state
Please see our Pricing
contracts, or agencies.
attached as a document.
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
Table 8A: Depth and Breadth of Offered Solutions (200 Points)
Line
Item
Question
Response*
74
Provide a detailed description of all the
Samsara is the only company in the industry with a fully vertically integrated platform
Solutions offered, including used, offered in
offering real-time GPS, WiFi connectivity, Reporting, Telematics, Safety, Industrial, and
the proposal.
Connected Worker offerings. There are companies that compete with individual
offerings, yet we have no competitor that offers the full connected operations platform
that Samsara does. In short, clients select Samsara over its competitors because
Samsara enables them to achieve better business results with fewer vendors, Iogins,
subscriptions, costs, etc. We combine powerful hardware, world -class software, and
elite professional service teams at no additional cost to drive dramatic and profitable
results in our clients' operations. As a result Samsara has seen tremendous growth
in the market with over 30,000 customers and becoming a public company in 2021.
Please see below for a breakdown of each service and the key takeways:
Safety: Protect your team with AI -enabled cameras and coaching
Al Dash Cams
Driver Coaching
Safety Reports
Telematics: Manage your fleet in real-time, from one dashboard
Real-time GPS and diagnostics
Routing and Dispatch
OEM Telematics
Equipment Monitoring: Track and manage equipment, trailers, and other assets
Trailer Tracking
Equipment Tracking
Advanced Monitoring
Site Visibility: Manage facilities and remote sites with video security
Incident Investigation
Automated Alerts
Remote Visibility
Mobile Experience Management
Remote support into company -provided smartphones and tablets
Straightforward policy configuration
Device Monitoring
Samsara's Safety and Telematics solutions are also available on the FirstNet network
as a "Trusted" solution. FirstNet Built with AT&T operates in all U.S. states and
territories and supports emergency communications nationwide. Built using commercial
standards, it is resilient, interoperable and and able to provide optimal levels of
operational capability during emergencies to first responders and agencies supporting
them. Samara's FirstNet Trusted status reflects the designation given to devices and
other technologies that meet the stringent security, reliability, and performance
standards set by FirstNet. The "Trusted" label signifies that a product or service has
undergone rigorous testing and evaluation to ensure it can effectively support the
critical needs of first responders during emergencies and daily operations.
75
Within this RFP category there may be
Please see response above.
subcategories of solutions. List subcategory
titles that best describe your products and
services.
Table 8B: Depth and Breadth of Offered Solutions
Indicate below if the listed types or classes of Solutions are offered within your proposal. Provide additional comments in the text box
provided, as necessary.
Line Item IcategoryorType I Offered * lComments
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
76
IMA
Fleet management information systems
Fleet technology related hardware solutions
r Yes Samsara complies with this
* No requirement. We have pre -built
integrations with most leading FMIS
systems to include vehicle location
information and maintenance data
among other data points. In the event
that a pre -built integration does not
exist today, we will work with the
FMIS system to get this completed
as quickly as possible and based on
your guidance.
Yes
* No
Samsara is currently able to sync our
Vehicle Gateway and Asset Gateway
data such as trip history, engine
runtimes, fault code analysis and
odometer data. Additionally, we can
also trigger work orders to be
created when faulty DVIRs are
submitted, with service requests being
directly sent to technicians.
Samsara has a large internal quality
organization that looks after hardware,
firmware, and software quality. In
addition to this, we leverage our
manufacturing partners'
quality/reliability teams to provide
additional test capacity. These teams
are in place to deal with any issues
and questions that arise during
manufacturing.
Samsara works to maintain current
quality standards while focusing on an
industry leading rate of innovation.
Samsara's SaaS platform system
leverages AWS infrastructure, which is
ISO 27001 certified. We undergo
SOC2 type II audit. Our software
development teams have a QAP in
place. The purpose of the program is
to account for Accountability for the
Samsara product lifecycle and
platform. The product quality program
spans Design, PM, Engineering, and
QE.
Each Product Group has an assigned
advising QE. This QE adviser
provides consultation, review, and/or
sign -off on test planning.
Products have hands-on, direct QA
testing support (ie drive testing on
ELD or firmware testing).
In addition, Samsara hardware is
proprietary, engineered in-house, and
intended for industrial applications,
including manufacturing, oil and gas,
trucking / distribution, etc. Our
hardware is designed in-house using
industrial grade materials — such as
polycarbonate plastics, steel,
aluminum and industrial rated
electrical components. Each of
hardware product datasheet's detailed
in our proposal show the individual
certifications that our hardware has
achieved.
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
Our hardware is designed to
withstand (when applicable):
IP69k ingress protection (intended for
industrial wash applications)
Rugged vibration testing (ISO16750,
random vibration testing of 32hrs/axis
up to 1000hz)
Extensive thermal cycling (40C to
85C)
Drop testing
Among other tests as part of a
comprehensive reliability test suite
Our reliability test suite is intended to
stress our products and accelerate
aging to simulate real life wear and
tear of our products. We design our
products to survive throughout the
service life. The random failures that
do occur, while unexpected, are
analyzed internally and the information
is used to improve the robustness of
our products. We set a high bar for
ourselves to deliver the most reliable
customer experience and regularly
sample our reliability to the
competition, the market and adjacent
markets to ensure that we meet
stringent quality standards. We provide
intelligent device health reporting that
will allow you to immediately tell if a
device is having issues before a
vehicle ever goes offline, preventing
the loss of critical footage or
diagnostics information. If a device
issue is identified, Samsara is the
only solution on the market to provide
actionable recommendations to
remedy the device, directly from the
Dashboard.
Overall Samsara are in a very strong
position to manage quality as we
create both the software and
hardware elements of our solution
providing us with end to end visibility
and complete control over the entire
interoperability.
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
78
Related software solutions
a Yes Samsara's ecosystem of products and
r No the Samsara Dashboard are all
designed in house. This includes our
two applications, available on both
iOS and Android devices, our Fleet
Management App and our Driver app.
The Driver App is an all -in -one app
that lets administrators give drivers
the right information at the right time,
so they can meet demanding
schedules with great precision.
Administrators can tailor the driver's
experience directly from the
dashboard or push information from
other systems via open APIs. An easy -
to -use interface means less
paperwork, improved compliance, and
greater productivity across your entire
fleet.
The Samsara Driver App works on
any iOS or Android device. The
Driver App is included with your
Samsara Vehicle Gateway license.
The Samsara Fleet Mobile App is
built for fleet managers on the move.
Whether you are in the office or in
the field, the Samsara Fleet Mobile
App helps you stay on top of
operations with in-app alerts that
notify you of events that need attention.
Improve safety at the moment with
the ability to review safety events,
download HD dash camera footage,
and share videos in the field. In
addition to safety event data, the app
provides real-time visibility into vehicle
location so you can pinpoint drivers
who need assistance and navigate to
their location in one click.
To help streamline driver and
technician workflows, the app also
provides diagnostic, HOS, and sensor
data. Live ETAS can also be directly
shared with customers with a single
tap.
Fleet Mobile App features are
included with relevant licenses i.e.
Safety features are included with
Video -Based Safety licenses.
https:Hkb. samsa ra. com/hc/en-
us/a rticles/360040058532-Samsara-
Fleet-App-Features
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4DOO-8347-58A997BEAB2F
79
Fleet telematics
a Yes Samsara's GPS/Telematics offering is
r No the core of our business and the first
product we brought to market.
Samsara is 100% focused on
creating safer, more efficient and
more sustainable operations of
vehicle fleets through GPS/Telematics,
video based safety and our
mobile/online apps designed to
digitize and automate all related
processes. Based on our strength
and focus in this specialized market
we have been ranked as one of the
fastest growing companies in America
for several years. Because we are
completely focused on
GPS/Telematics and Safety we are
able to release over 200 new
features annually based on what our
customers are asking for and as a
result have been growing at nearly
100% annually with the average
customer expanding their relationship
with us by 25% every year.
We have nearly 1,000 public sector
fleets and over 30,000 total fleets
using Samsara for Telematics, GIPS
and video based safety today. In total
we have over 2,000,000 vehicles
being monitored collecting over 4.6
Trillion data points, facilitating over 33
Billion API calls, collecting over 85
Billion minutes of video footage and
detecting over 2.4 Billion safety
events annually.
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
80
Fleet monitoring and asset tracking
* Yes Samsara has two forms of Asset
* No Tracking, Powered and Unpowered.
Powered asset gateways include the
Powered Asset Gateway and
Powered Asset Gateway +. The
Powered Asset Gateway Plus is ideal
for monitoring specialty and
refrigerated trailers, off -highway
vehicles, heavy equipment, and high -
value mobile assets. The Asset
Gateway is ideal for monitoring dry -
van and flatbed trailers and powered
equipment. Both powered asset
trackers provide real-time GPS
tracking as well as reporting on
telematics, utilization, dormancy, etc.
Our Unpowered Asset Gateway is a
battery -powered Asset Tracking
Device for periodic check -in as well
as wake -on -motion updates.
Samsara's newest product in this
space - the Asset Tag- uses
bluetooth technology to small, mission
critical assets in near real-time.
These products are seamlessly
integrated into the same dashboard
as vehicle trackers and allow for
alerts and alarms around movement.
The Asset Gateway + & Asset
Gateway have GPS and cellular
hardware internal to the device,
allowing for the tracking of assets.
Product Information:
Asset Gateway +:
hftps://www.samsara.com/products/model
s/ag26/
Powered Asset Gateway:
hftps://www.samsara.com/products/model
s/powered-asset-gateway/
Unpowered Asset Gateway:
hftps://www.samsara.com/products/model
s/u npowered-asset-gateway/
Asset Tag:
hftps://www.samsara.com/products/model
s/asset-tag
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
81
Geofencing solutions
a Yes Samsara provides customizable
r No geofences
(https:Hkb.samsara.com/hc/en-
us/articles/360043280051 -Manage-an-
Address) that can be adjusted directly
in the cloud dashboard.
By default, each new address will
have a geofence boundary with a
250 meter radius from the address.
Alternatively, you may use the drawing
tools to adjust the geofence perimeter
or shape to be a box, circle, or multi -
point polygon.
NOTE: With Samsara, the detailed
polygon that you draw for the address
will be used for all geofence
detections, including automatic
detection of route stop arrival and
route stop departure. Some other
vendors in the market default back to
a radius for route -stop events,
regardless of a detailed geofence
drawing.
Once defined, you may also select an
Address Type for each geofence,
including:
Normal Geofence: Assigns a
boundary around the address for a
region of interest. You can use the
geofence for route tracking as start
and stop indicators when entering or
exiting the geofence.
Yard: Unassigned trips contained
within this geofence will be
automatically annotated for ELD
compliance. These automatic
annotations should only be used for
ELD exempt personnel, such as
mechanics, fuelers, or washers. ELD
subject drivers should always sign in
to the Samsara Driver App and log
their appropriate duty status.
Risk Zone: Used to highlight
dangerous locations where thefts or
similar incidents often happen. Risk
Zones appear as red geofences in
the Fleet Overview
It is also possible to use geofences
to auto -dismiss safety events within
the geofence.
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
82
83
Motor pool and fleet sharing solutions services
Integrated video solutions
r Yes Because our hardware is plug-and-
r No play, the motor pool and fleet sharing
solutions services can be easily
integrated and managed through our
cloud -based platform. By using our
Driver App, employees can submit
digital documents, barcodes,
signatures and scans through our
Custom Forms or Driver Documents
functions.
r: Yes
r No
As for understanding which driver
drives what vehicle in real-time,
Samsara made this is easy through a
multitude of driver login options: driver
login is linked to their assigned
routes within the dashboard. Once a
driver begins driving, their assigned
route, status, and timing automatically
begins, or if using Samsara dual -
facing dash cams, drivers will be
assigned as soon as a vehicle is
started. We also offer an NFC ID
card reader.
Samsara offers both the CM33
(forward -facing) and the CM34 (dual -
facing) dash cams, as well as the
HD Camera Connector. Please see
below for a broad overview of our
flagship products, also presented in
our response document.
Samsara's CM33 Front -facing Dash
Cam automatically uploads HD video
footage to the Samsara Cloud. With
live scene analysis and a built-in
speaker for driver coaching, the
CM33 is purpose-built to reduce high -
risk behaviors, lower safety -related
costs, and provide deep visibility into
fleet operations.
The CM33 analyzes the road in real-
time, providing advanced visibility into
the cause of accidents. Using artificial
intelligence on the edge, the CM33
can instantly detect events such as
tailgating and rolling through a stop
sign.
The CM33's cellular capabilities
eliminate the need for manually
retrieving memory cards from vehicles
or downloading footage from a DVR.
Operators can instantly access recent
and historical captures from any web
browser.
The CM34 Dual -facing Dash Cam
automatically uploads HD video
footage to the Samsara Cloud. With
live scene analysis and a built-in
speaker for driver coaching, the
CM34 is purpose-built to reduce high -
risk behaviors, like distracted driving
and tailgating, lower safety -related
costs, and provide deep visibility into
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
fleet operations.
The CM34 captures smooth, high -
definition video of the road and driver
simultaneously, enabling operators to
clearly see events of interest. With
high -end resolution, 30 frame per
second capture, and in -cab Infrared
LED for unlit nighttime video, the
CM34 provides exceptional
performance in a scalable camera
system.
The CM34 analyzes driver behavior
and road conditions in real time,
providing unprecedented visibility into
leading causes of preventable
accidents. Using artificial intelligence
on the edge, the CM34 can instantly
detect events, such as distracted
driving and rolling through a stop sign.
The HD Camera connector allows
fleets to connect up to 4 high -
definition third -party cameras for side,
rear, or interior visibility. Fleet and
safety manages can bring cloud
connectivity to existing cameras and
harness the power of 360 degree
visibility.
With advances in imaging technology,
encoding, and wireless data networks,
Samsara dash cams bring
tremendous quality and features at a
fraction of the cost of traditional
enterprise -class systems. With no
complex wiring or configuration, it's
also easy to use. Samsara dash
cams install in about ten minutes, and
the Samsara Cloud dashboard
enables users to access footage
without training or IT expertise.
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
84 Emissions, Green House Gas (GHG), or Low r Yes In August 2019, Samsara achieved a
Carbon Fuel Standard (LCFS) tracking, reporting, r No net -zero carbon footprint. Samsara
and management helps its customers achieve their
goals for waste reduction, greenhouse
gas (GHG) reduction, and renewable
energy sources as outlined in
Samsara's 2022 Environmental,
Social, and Governance Report.
hftps://www.samsara.com/pdf/docs/ESG-
Report.pdf
Additionally, the Fuel & Energy report
displays information about the fuel
efficiency, estimated carbon emissions
and usage of drivers or vehicles in
the fleet.
Please see:
https:Hkb. samsa ra. com/hc/en-
us/articles/360042282731-Fuel-Energy-
Report
Finally, Samsara is a market leader
in EV support and is an integral
business investment area. We have
been investing heavily in the last 2
years on EV model coverage and
functionality for fleets that are looking
to transition or have already
transitioned to EVs.
Samsara offers a EV suitability report
to help fleets identify potential
vehicles that are best candidates to
electrify/replace based on user
configurable parameters.
https:Hkb. samsa ra. com/hc/en-
us/articles/360062066832-EV-Su itability-
Report
We work closely with our customers
to identify new EV models they are
purchasing and invest in R&D to
solve the challenge of reading out EV
diagnostics such as Odometer, state
of charge, state of health, energy
consumed and more.
Samsara's hardware is designed to
be compatible with all vehicle types.
The capabilities specific to EVs and
Hybrids include electric vehicle
management, including a fleet
electrification report, real-time
charging status & alerts, EV route
planning, fuel & energy reporting, an
EV charging report, battery health, EV
utilization history, & more. For more
information, please visit:
hftps://www.samsara.com/products/telem
atics/electric-vehicles
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
Exceptions to Terms, Conditions, or Specifications Form
Only those Proposer Exceptions to Terms, Conditions, or Specifications that have been accepted by Sourcewell have been
incorporated into the contract text.
Documents
Ensure your submission document(s) conforms to the following:
1. Documents in PDF format are preferred. Documents in Word, Excel, or compatible formats may also be provided.
2. Documents should NOT have a security password, as Sourcewell may not be able to open the file. It is your sole responsibility to
ensure that the uploaded document(s) are not either defective, corrupted or blank and that the documents can be opened and viewed by
Sourcewell.
3. Sourcewell may reject any response where any document(s) cannot be opened and viewed by Sourcewell.
4. If you need to upload more than one (1) document for a single item, you should combine the documents into one zipped file. If the
zipped file contains more than one (1) document, ensure each document is named, in relation to the submission format item responding
to. For example, if responding to the Marketing Plan category save the document as "Marketing Plan."
+ Pricing - Samsara - Sourcewell RFP Submission 2024.xlsx - Monday October 28, 2024 22:47:16
+ Financial Strength and Stability - Samsara - FY24 - 10K Filing.pdf -Monday October 28, 2024 22:44:46
+ Marketing Plan/Samples (optional)
+ WMBE/MBE/SBE or Related Certificates (optional)
+ Standard Transaction Document Samples - Blank Order Form.pdf - Tuesday October 29, 2024 12:20:06
+ Requested Exceptions - RFP _102924_Master Agreement —Fleet Management Technologies (Samsara 2024.10.28).docx - Monday
October 28, 2024 22:43:28
+ Upload Additional Document - Samsara for Sourcewell - October 2024 .pdf - Monday October 28, 2024 22:56:20
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
Addenda, Terms and Conditions
PROPOSER AFFIDAVIT OF COMPLIANCE
certify that I am an authorized representative of Proposer and have authority to submit the foregoing Proposal:
1. The Proposer is submitting this Proposal under its full and complete legal name, and the Proposer legally exists in good standing in the
jurisdiction of its residence.
2. The Proposer warrants that the information provided in this Proposal is true, correct, and reliable for purposes of evaluation for
award.
3. The Proposer certifies that:
(1) The prices in this Proposal have been arrived at independently, without, for the purpose of restricting competition, any
consultation, communication, or agreement with any other Proposer or competitor relating to-
(i) Those prices;
(ii) The intention to submit an offer; or
(iii) The methods or factors used to calculate the prices offered.
(2) The prices in this Proposal have not been and will not be knowingly disclosed by the Proposer, directly or indirectly, to any other
Proposer or competitor before award unless otherwise required by law; and
(3) No attempt has been made or will be made by Proposer to induce any other concern to submit or not to submit a Proposal for the
purpose of restricting competition.
4. To the best of its knowledge and belief, and except as otherwise disclosed in the Proposal, there are no relevant facts or
circumstances which could give rise to an organizational conflict of interest. An organizational conflict of interest is created when a
current or prospective supplier is unable to render impartial service to Sourcewell due to the supplier's: a. creation of evaluation criteria
during performance of a prior agreement which potentially influences future competitive opportunities to its favor; b. access to nonpublic
and material information that may provide for a competitive advantage in a later procurement competition; c. impaired objectivity in
providing advice to Sourcewell.
5. Proposer will provide to Sourcewell Participating Entities Solutions in accordance with the terms, conditions, and scope of a resulting
master agreement.
6. The Proposer possesses, or will possess all applicable licenses or certifications necessary to deliver Solutions under any resulting
master agreement.
7. The Proposer will comply with all applicable provisions of federal, state, and local laws, regulations, rules, and orders.
8. Proposer its employees, agents, and subcontractors are not:
1. Included on the "Specially Designated Nationals and Blocked Persons" list maintained by the Office of Foreign Assets Control of the
United States Department of the Treasury found at: https://www.treasury.aov/ofac/downloads/sdnIist.pdf;
2. Included on the government -wide exclusions lists in the United States System for Award Management found at:
https:Hsam.00v/SAM/; or
3. Presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from programs operated by the
State of Minnesota; the United States federal government, as applicable; or any Participating Entity. Vendor certifies and warrants
that neither it nor its principals have been convicted of a criminal offense related to the subject matter of this solicitation.
r By checking this box I acknowledge that I am bound by the terms of the Proposer's Affidavit, have the legal authority to submit this
Proposal on behalf of the Proposer, and that this electronic acknowledgment has the same legal effect, validity, and enforceability as if
had hand signed the Proposal. This signature will not be denied such legal effect, validity, or enforceability solely because an electronic
signature or electronic record was used in its formation. - Samantha Kriegsman, Senior Partner Account Executive, Samsara Inc.
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Docusign Envelope ID: EBOAE716-4F5E-4D00-8347-58A997BEAB2F
The Proposer declares that there is an actual or potential Conflict of Interest relating to the preparation of its submission, and/or the
Proposer foresees an actual or potential Conflict of Interest in performing the obligations contemplated in the solicitation proposal.
r Yes r. No
The Bidder acknowledges and agrees that the addendum/addenda below form part of the Bid Document.
Check the box in the column "I have reviewed this addendum" below to acknowledge each of the addenda.
I have reviewed the
File Name
below addendum and
pages
attachments (if
applicable)
Addendum_12_RFP_102924_Fleet Management —Technology
r
2
Tue October 22 2024 07:02 AM
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Fri September 13 2024 04:33 PM
Bid Number: RFP 102924 Vendor Name: Samsara, Inc.
Cost Overview
License Term: 25 Months
Total License Cost over 25 Months USD $203,687.50
Hardware and Accessories Included
Shipping and Handling* USD $0.00
Total Sales Tax* USD $19,859.53
Total Contract Value1 $223,547.03
First Invoice1 $107,302.57
Recurring Invoice2 $107,302.57
Quote #: Q-1316627
Issued Date: 11-18-2025
Expires 12-12-2025
Order Number: S-1266454
Prepared For:
City of Fayetteville, AR
113 W Mountain St
Fayetteville,
Arkansas
72701
Prepared By:
Alyssa Toma
alyssa.toma@samsara.com
Sourcewell Contract #: 102924-
SAM
Payment Information:
Payment Method:
Payment Terms: Net 30
Payment Frequency: Direct Annual
Estimated Ship Date: 01-08-2026
1Estimated value, actual invoice amount may change based on product fulfilment
date, Includes estimated sales tax
2Amount displayed is for products purchased in this order only, Includes estimated
sales tax
*If shipping is “Pending” - Amount is pending due to size of order; Shipping and
Handling subject to change
*Sales tax subject to change: If Sales tax is “Pending” – Final amount will be
provided prior to payment
3% fee only applies to US - (CAD, MX, EMEA are exempt)
Product Overview
Licenses Annual Unit
Price
Total Annual
Price
License for Vehicle Gateways - Public Sector Only, No WiFi, No ELD
LIC-VG-PS• QTY: 171
$252.00 $43,092.00
License for Dual-Facing Camera
LIC-CM2-ENT• QTY: 116
$432.00 $50,112.00
License for Basic Powered Asset Tracker
LIC-AG-PWR-BASIC• QTY: 11
$186.00 $2,046.00
License for Asset Gateways
LIC-AG2-ENT• QTY: 10
$252.00 $2,520.00
Total Price:$97,770.00
Billing Details:
Bill To:Billing Contact::
113 W Mountain St
Fayetteville, Arkansas, 72701
Name:
Title:
Billing Email:
Phone Number:
Does your organization require a purchase order (PO) in order to process payment to vendors?
\Picklist_1\
If yes, please provide the PO Number: /PO_number_1/
If your organization requires invoice submission via an electronic invoice portal, please email any
e-invoicing requirements to billingsupport@samsara.com.
Please email any tax documentation to billingsupport@samsara.com.
Thank you for considering Samsara
Samsara provides real-time visibility, business-relevant tools, and powerful analytics that enable
customers to increase the productivity of their fleets and reduce operating costs. A solution for
your fleet is proposed below.
What is included?
Samsara’s fleet tracking solution includes hardware accessories and a per-gateway license.
Gateway licenses provide all ongoing elements of the service, including:
- Real-time location and vehicle telematics
- Dashboard access with unlimited administrator accounts
- Driver App for iOS and Android devices with unlimited driver accounts
- Over-the-air software feature upgrades
- API access as it relates to features for integration with 3rd party systems
- Maintenance and phone support
Samsara does not include hidden costs in its licenses. If you want access to Samsara’s full set of
fleet features--including but not limited to WiFi hotspot and ELD capabilities--you will need to
upgrade your license. Samsara reserves the right to audit usage of features unrelated to the
solution as well as remove them from the Samsara Dashboard.
Payment Terms
This order form includes a license fee for the Samsara Software associated with the Hardware to
be paid annually beginning on the License Start Date and, if applicable, a one-time Hardware cost
to be paid upfront as of the license start date. The annual fees are payable by recurring wire
transfer. All transfers made by credit card are subject to a processing fee up to 3%, subject to
applicable law. Late payments are subject to a 1.5% per month late fee. If license payments are
delinquent by 30 days, Samsara may suspend the Service until late payments are remitted.
License Term
The license term for the Samsara Software licenses purchased under this Order Form begins on
the day Samsara activates the applicable Samsara Software license by providing you a claim
number and access to the Hosted Software (“License Start Date”). If Hardware associated with a
then-unactivated Samsara Software license will be shipped to you under this Order Form, such
Samsara Software license will be activated on the day the Samsara Hardware ships.
Notwithstanding the foregoing, if you are renewing the license term for a previously-activated
Samsara Software license under this Order Form, the License Start Date for the renewal license
term shall be the day that Samsara extends your access to the Hosted Software for the renewal
license term. Samsara Hardware requires a valid license to function.
Samsara may ship Hardware under this Order Form subject to a schedule as mutually agreed
between the Parties or as determined by Samsara. By signing this Order Form, you confirm that
each “Ship To” delivery address set forth herein is accurate and that any individual accepting
delivery at that address is authorized to do so on your behalf. To the extent such Hardware is
associated with then-unactivated Samsara Software licenses, the Samsara Software license term
for each such Hardware device will start on the day that device ships regardless of the shipment
schedule for the other such Hardware devices. If all such Hardware is shipped in one shipment,
the license term for all such Hardware will be the full license term under this Order Form. If such
Hardware is shipped in multiple shipments, only the license term of such Hardware in the initial
shipment will be such full license term. The license term of the remaining such Hardware shipped
after the initial shipment will be set to match the then-remaining license term of the initial
shipment, so that the license term for all such Hardware under this Order Form expires on the
same date. The total cost of the licenses for such Hardware shipped after the initial shipment will
be pro-rated based on their actual license term, rounded up to the nearest month, as compared to
the full license term under this Order Form. Certain payment amounts under this Order Form
assume that the entire order is fulfilled at the same time and are subject to potential reduction
based on the actual schedule of order fulfillment.
You agree that you will only use the features included with the Samsara Software licenses
purchased under this Order Form (“Licensed Scope”). Samsara reserves the right to audit usage
of Samsara Software and to remove your access to such features beyond the Licensed Scope
(for example, the licensed feature scope or licensed user count, as applicable) at any time. If you
would like to use features beyond the Licensed Scope, you are required to purchase the
applicable Samsara Software licenses and if applicable install the applicable Hardware that
include such scope. If Samsara becomes aware that you are using features beyond the Licensed
Scope, Samsara reserves the right to charge you for the applicable Samsara Software licenses
that include such Licensed Scope at list price, and you agree to immediately pay such amounts.
Samsara further reserves the right to change, discontinue, or remove features included in a
Samsara Software license at any time.
You acknowledge and agree that, during your license term, you may not downgrade your Samsara
Software license plan to a lower Samsara Software license plan (e.g., downgrading your
“Enterprise” license to a “Premier” license).
Support And Warranty
Samsara stands behind its Products. During the applicable warranty period, defective Hardware
will be remedied pursuant to our Hardware Warranty Policy at
www.samsara.com/support/hardware-warranty. Additional support information can be found at
www.samsara.com/support.
Terms
Unless otherwise set forth herein, your use and access of the Hardware, Products, and Services
specified herein are governed by Samsara’s standard terms of service found at
https://www.samsara.com/legal/public-sector-customers-platform-terms-of-service/, unless the
Parties have entered into a separate terms of service agreement and/or a separate terms of
service agreement is attached to the Order Form, in which case such separate terms of service
agreement shall govern (the 'Terms of Service') provided that notwithstanding anything stated in
the Terms of Service to the contrary, Customer agrees the following sections from Samsara’s
standard terms of service found at https://www.samsara.com/legal/public-sector-customers-
platform-terms-of-service/ shall apply: License (Section 4), Product Updates (Section 7), Data
Protection Addendum (Section 10.3), Non-Samsara Products (Section 14), and Hardware
Warranty (Section 17). You agree to be bound by the Terms of Service, and any capitalized terms
not defined herein shall have the meaning set forth in the Terms of Service. The terms and
conditions of the Terms of Service and this Order Form are the exclusive agreement of the parties
with respect to the subject matter hereof and no other terms or conditions, including those
associated with any Customer payment portal or onboarding of Samsara as a Customer vendor,
shall be binding upon Samsara or otherwise have any force or effect.
To the extent Samsara allows you to make subsequent purchases of Products via Purchase
Order without a corresponding Quote, you agree that (i) such Purchase Order shall be subject to
the terms and conditions of this Order Form, including with respect to payment and license terms,
as well as the applicable Terms of Service; and (ii) to the extent there is a conflict between such
Purchase Order and this Order Form, including with respect to payment and license terms, as well
as the applicable Terms of Service, the terms of this Order Form shall prevail, and no additional
terms included in such Purchase Order that are not included in this Order Form shall apply. You
acknowledge and agree that any reference to a Purchase Order in this Order Form is solely for
your convenience in record keeping, and the existence of a Purchase Order or any delivery of
Products to you following receipt of any Purchase Order shall not be deemed an
acknowledgement of or agreement to any terms or conditions associated with any such
Purchase Order or in any way be deemed to modify, alter, supersede or supplement the Terms of
Service or this Order Form.
Notification of Confidentiality
You agree that the pricing and payment terms specified in this Order Form shall (i) be held in
strict confidence; (ii) not be disclosed to any Samsara competitor or other entity, except as pre-
approved in writing by Samsara; and (iii) not be used except to evaluate the suitability of the
Samsara Products for your business. You will immediately notify Samsara in the event of any
unauthorized use or disclosure under these terms. Violation of these obligations will cause
irreparable harm to Samsara for which Samsara may obtain compensatory and timely injunctive
relief from a court, as well as any other remedies that may be available, including recovery of all
reasonable attorney’s fees and costs incurred in seeking such remedies. Your obligations
specified herein shall last until the pricing and payment terms herein are, through no fault or
action by you, public. This Order Form is a legally binding agreement between you (“Customer”)
and Samsara Inc. (“Samsara”). IN WITNESS WHEREOF, Customer has caused this Order Form to
be executed by its duly authorized representative.
I confirm acceptance of this Order Form on behalf of the Customer identified herein and represent and
warrant that I have full and complete authority to bind the Customer to this Order Form, including all
terms and conditions herein." "Please confirm acceptance of this Order Form by signing below:
Signature \s1\
Print Name:\n1\
Date:\d1\
Z
.PMMZ3BXO
.BZPS