HomeMy WebLinkAbout83-25 RESOLUTION113 West Mountain Street Fayetteville, AR 72701 (479) 575-8323 Resolution: 83-25 File Number: 2025-235 MOTOROLA, INC. (SERVICE AGREEMENT): A RESOLUTION TO WAIVE COMPETITIVE BIDDING AND APPROVE A FIVE-YEAR SERVICE AGREEMENT WITH MOTOROLA, INC. IN THE TOTAL AMOUNT OF $266,631.92 FOR MAINTENANCE OF THE CITY'S MOTOROLA DISPATCH RADIO EQUIPMENT WHEREAS, the Police and Fire Department have 126 radios no longer covered under warranty and Motorola provides the expertise necessary to keep the radio equipment functioning properly so police officers, firefighters and City workers have reliable communication; and WHEREAS, the radio maintenance in this contract includes all dispatch radio equipment, portable, mobile and control stations that are no longer covered under warranty; and WHEREAS, Motorola Inc. offers factory authorized training to provide unique knowledge of the radio equipment to their field service and system technicians and due to the complexity of this type of system, Motorola's expertise is valuable in keeping the system and equipment functioning properly; and WHEREAS, as part of the contract, Motorola provides network monitoring and additional radios can be added when the warranty period expires or removed when Motorola gives advanced notice they can no longer provide service for a specific radio model. NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF FAYETTEVILLE, ARKANSAS: Section 1: That the City Council of the City of Fayetteville, Arkansas hereby determines an exceptional situation exists in which competitive bidding is deemed not feasible or practical and therefore waives the requirements of formal competitive bidding and approves a five-year service agreement with Motorola Inc. in the total amount of $266,631.92 for maintenance of the City's Motorola dispatch radio equipment, including mobile and portable radios issued to city employees, contingent upon annual budget approval. Page 1 Resolution: 83-25 File Number. 2025-235 PASSED and APPROVED on March 18, 2025 Approved: Attest: 7 � •FAYETTEVILLE A= is 9RF'ANSP`' ''�yiNGTON GOJ``�`• Molly Rawn, Mayor Kara Paxton, City Clerk Treasurer Page 2 CITY OF FAYETTEVILLE ARKANSAS MEETING OF MARCH 18, 2025 TO: Mayor Rawn and City Council THRU: Mike Reynolds, Police Chief FROM: Natisha Claypool, Assistant Dispatch Manager SUBJECT: MOTOROLA, INC. (SERVICE AGREEMENT): RECOMMENDATION: CITY COUNCIL MEMO 2025-235 Staff recommends a resolution to approve waiving the requirements of formal competitive bidding and approve a five-year service agreement with Motorola Inc. for maintenance of the City's Motorola dispatch radio equipment, and mobile and portable radios issued to police, fire and citywide divisions in the amount of $266,631.92 to be paid in annual installments contingent upon approved funding. BACKGROUND: The Police and Fire Department have 126 radios no longer covered under warranty. Motorola provides the expertise necessary to keep our radio equipment functioning properly so our police officers, firefighters and City workers have reliable communication. The radio maintenance in this contract includes all dispatch radio equipment, portable, mobile and control stations that are no longer covered under warranty. DISCUSSION: Motorola Inc. offers factory authorized training to provide unique knowledge of our radio equipment to their field service and system technicians. Due to the complexity of this type of system, Motorola's expertise is valuable in keeping the system and equipment functioning properly. Motorola as part of the contract also provides network monitoring. Additional radios can be added when the warranty period expires. Radios can also be removed from the service agreement when Motorola gives advanced notice they can no longer provide service for a specific radio model. BUDGET/STAFF IMPACT: Funding was approved in the 2025 proposed budget. Future funding for years 2026-2029 will be requested during the annual budget process. ATTACHMENTS: SRF (#3) , Motorola Service Agreement (#4) Mailing address: 113 W. Mountain Street www.fayetteville-ar.gov Fayetteville, AR 72701 == City of Fayetteville, Arkansas y 113 West Mountain Street Fayetteville, AR 72701 (479)575-8323 - Legislation Text File #: 2025-235 MOTOROLA, INC. (SERVICE AGREEMENT): A RESOLUTION TO WAIVE COMPETITIVE BIDDING AND APPROVE A FIVE-YEAR SERVICE AGREEMENT WITH MOTOROLA, INC. IN THE TOTAL AMOUNT OF $266,631.92 FOR MAINTENANCE OF THE CITY' S MOTOROLA DISPATCH RADIO EQUIPMENT WHEREAS, the Police and Fire Department have 126 radios no longer covered under warranty and Motorola provides the expertise necessary to keep the radio equipment functioning properly so police officers, firefighters and City workers have reliable communication; and WHEREAS, the radio maintenance in this contract includes all dispatch radio equipment, portable, mobile and control stations that are no longer covered under warranty; and WHEREAS, Motorola Inc. offers factory authorized training to provide unique knowledge of the radio equipment to their field service and system technicians and due to the complexity of this type of system, Motorola's expertise is valuable in keeping the system and equipment functioning properly; and WHEREAS, as part of the contract, Motorola provides network monitoring and additional radios can be added when the warranty period expires or removed when Motorola gives advanced notice they can no longer provide service for a specific radio model. NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF FAYETTEVILLE, ARKANSAS: Section 1: That the City Council of the City of Fayetteville, Arkansas hereby determines an exceptional situation exists in which competitive bidding is deemed not feasible or practical and therefore waives the requirements of formal competitive bidding and approves a five-year service agreement with Motorola Inc. in the total amount of $266,631.92 for maintenance of the City's Motorola dispatch radio equipment, including mobile and portable radios issued to city employees, contingent upon annual budget approval. Page 1 Chief Mike Reynolds Submitted By City of Fayetteville Staff Review Form 2025-235 Item ID 3/18/2025 City Council Meeting Date - Agenda Item Only N/A for Non -Agenda Item 2/20/2025 CENTRAL DISPATCH (260) Submitted Date Division / Department Action Recommendation: Staff recommends a resolution to approve waiving the requirements of formal competitive bidding and approve a five-year service agreement with Motorola Inc. for maintenance of the City's Motorola dispatch radio equipment, and mobile and portable radios issued to police, fire and citywide divisions in the amount of $266,631.92 to be paid in annual installments contingent upon approved funding. xxxx.xxx.xxxx-5402.00 Account Number Project Number Budgeted Item? Yes Does item have a direct cost? Yes Is a Budget Adjustment attached? No Purchase Order Number: Change Order Number: Original Contract Number: Comments: Budget Impact: Total Amended Budget Expenses (Actual+Encum) Available Budget Item Cost Budget Adjustment Remaining Budget General Fund Project Title 92,356.00 Is 92,356.00 $ 49, 227.47 43,128.53 Previous Ordinance or Resolution # Approval Date: V20221130 0 MOTOROLA SOLUTIONS 500 W Monroe Street Chicago, IL. 60661 (888) 325-9336 Date:01 /28/2025 Company Name: FAYETTEVILLE, CITY OF Attn: Billing Address: 1800 N STEPHEN CARR MEM BLVD City, State, Zip: FAYETTEVILLE , AR, 72703 Customer Contact: Natisha Claypool Phone: SERVICE AGREEMENT Quote Number : QUOTE-2721067 Contract Number: USC000006611 Contract Modifier: R18-JUL-24 20:35:35 Required P.O. : PO#: Customer # :1011442374 Bill to Tag#: Contract Start Date :01-Jan-2025 Contract End Date :31-Dec-2029 Payment Cycle :ANNUALLY Qty Service Name Service Description Extended Amt LSVO1 S01107A ASTRO SYSTEM ESSENTIAL PLUS PACKAGE—Yr 1 -2025 $30,494.99 LSVOOS00155A LOCAL DEVICE SUPPORT — Yr 1 - 2025 $14,359.20 LSVO1 S01107A ASTRO SYSTEM ESSENTIAL PLUS PACKAGE —Yr 2 - 2026 $31,714.79 LSVOOS00155A LOCAL DEVICE SUPPORT — Yr 2 - 2026 $14,933.57 LSVO1 SO1107A ASTRO SYSTEM ESSENTIAL PLUS PACKAGE —Yr 3 - 2027 $32,983.40 LSVOOS00155A LOCAL DEVICE SUPPORT — Yr 3 - 2027 $15,530.91 LSVO1 S01107A ASTRO SYSTEM ESSENTIAL PLUS PACKAGE —Yr 4 - 2028 $34,302.72 LSVOOS00155A LOCAL DEVICE SUPPORT — Yr 4 — 2028 $16,152.15 LSVO1SO1107A ASTRO SYSTEM ESSENTIAL PLUS PACKAGE —Yr 5 - 2029 $35,674.84 LSVOOS00155A LOCAL DEVICE SUPPORT — Yr 5 - 2029 $16,798.23 Subtotal - Recurring Service $242,944.8 Subtotal - One -Time Event Service ASTRO SYSTEM ADVANCED PAC --- DISPATCH Estimated Ta $23,687.12 --- NETWORK MONITORING --- ONSITE SYS SUPPORT -STD Tota $266,631.9 --- PREVENTIVE MAINTENANCE1 --- REMOTE SUS MGT --- REPAIR AND RETURN --- SECURITY UPDATE SERVICE --- SYSTEM TECH SUPPORT --- ADVANCE EXCHANGE --- SECURITY MONITORING DISPA (MCC 7500e) LOCAL DEVICE SUPPORT ---122 — APX6500 (through 2025 THIS SERVICE AMOUNT IS SUBJECT TO STATE AND LOCAL TAXING JURISDICTIONS WHERE APPLICABLE, TO BE VERIFIED BY MOTOROLA 61:2xy/e1w1.619Z11191IW0691 0 MOTOROLA SOLUTIONS 500 W Monroe Street Chicago, IL. 60661 (888) 325-9336 SERVICE AGREEMENT Quote Number : QUOTE-2721067 Contract Number: USC000006611 Contract Modifier: R18-JUL-24 20:35:35 I have received Applicable Statements of Work which describe the Services and cybersecurity services provided on this Agreement. Motorola's Terms and Conditions, including the Cybersecurity Online Terms Acknowledgement, are attached hereto and incorporate the Cyber Addendum (available at https://www.motorolasolutions.com/en us/ managed -support-services/cybersecurity.htm1) by reference. By signing below City of Fayetteville acknowledges these terms and conditions govern all Services under this Service Agreement. V� Mayor 03/18/2025 AUTHORIZED CITY OF FAYETTEVILLE SIGNATURE Molly Rawn CITY OF FAYETTEVILLE (PRINT NAME) REPRESENTATIVE(SIGNATURE) TITLE CSM TITLE Dusty Calhoun 501-680-0120 MOTOROLA REPRESENTATIVE(PRINT NAME) Company Name: Contract Number: Contract Modifier : Contract Start Date Contract End Date : FAYETTEVILLE, CITY OF USC000006611 R18-JUL-24 20:35:35 01-Jan-2025 31-Dec-2029 PHONE DATE 2/8/2025 DATE 0 MOTOROLA SOLUTIONS SERVICE AGREEMENT 500 W Monroe Street Quote Number : QUOTE-2721067 Chicago, IL. 60661 Contract Number: USC000006611 (888) 325-9336 Contract Modifier: R18-JUL-24 20:35:35 Service Terms and Conditions Motorola Solutions Inc. ("Motorola") and the City of Fayetteville named in this Agreement ("City of Fayetteville") hereby agree as follows: Section 1. APPLICABILITY These Maintenance Service Terms and Conditions apply to service contracts whereby Motorola will provide to City of Fayetteville either (1) maintenance, support, or other services under a Motorola Service Agreement, or (2) installation services under a Motorola Installation Agreement. Section 2. DEFINITIONS AND INTERPRETATION 2.1 "Agreement" means these Maintenance Service Terms and Conditions; the cover page for the Service Agreement or the Installation Agreement, as applicable; and any other attachments, all of which are incorporated herein by this reference. In interpreting this Agreement and resolving any ambiguities, these Maintenance Service Terms and Conditions take precedence over any cover page, and the cover page takes precedence over any attachments, unless the cover page or attachment states otherwise. 2.2 "Equipment" means the equipment that is specified in the attachments or is subsequently added to this Agreement. 2.3 "Services" means those installation, maintenance, support, training, and other services described in this Agreement. Section 3. ACCEPTANCE City of Fayetteville accepts these Maintenance Service Terms and Conditions and agrees to pay the prices set forth in the Agreement. This Agreement becomes binding only when accepted in writing by Motorola. The term of this Agreement begins on the "Start Date" indicated in this Agreement. Section 4. SCOPE OF SERVICES 4.1 Motorola will provide the Services described in this Agreement or in a more detailed statement of work or other document attached to this Agreement. At City of Fayetteville's request, Motorola may also provide additional services at Motorola's then -applicable rates for the services. 4.2 If Motorola is providing Services for Equipment, Motorola parts or parts of equal quality will be used; the Equipment will be serviced at levels set forth in the manufacturer's product manuals; and routine service procedures that are prescribed by Motorola will be followed 4.3 If City of Fayetteville purchases from Motorola additional equipment that becomes part of the same system as the initial Equipment, the additional equipment may be added to this Agreement and will be billed at the applicable rates after the warranty for that additional equipment expires. 4.4 All Equipment must be in good working order on the Start Date or when additional equipment is added to the Agreement. Upon reasonable request by Motorola, City of Fayetteville will provide a complete serial and model number list of the Equipment. City of Fayetteville must promptly notify Motorola in writing when any Equipment is lost, damaged, stolen or taken out of service. City of Fayetteville's obligation to pay Service fees for this Equipment will terminate at the end of the month in which Motorola receives the written notice. 4.5 City of Fayetteville must specifically identify any Equipment that is labeled intrinsically safe for use in hazardous environments 4.6 If Equipment cannot, in Motorola's reasonable opinion, be properly or economically serviced for any reason, Motorola may modify the scope of Services related to that Equipment; remove that Equipment from the Agreement; or increase the price to Service that Equipment. 4.7 City of Fayetteville must promptly notify Motorola of any Equipment failure. Motorola will respond to City of Fayetteville's notification in a manner consistent with the level of Service purchased as indicated in this. Section 5. EXCLUDED SERVICES 5.1 Service excludes the repair or replacement of Equipment that has become defective or damaged from use in other than the normal, customary, intended, and authorized manner; use not in compliance with applicable industry standards; excessive wear and tear; or accident, liquids, power surges, neglect, acts of God or other force majeure events. 5.2 Unless specifically included in this Agreement, Service excludes items that are consumed in the normal operation of the Equipment, such as batteries or magnetic tapes.; upgrading or reprogramming Equipment; accessories, belt clips, battery chargers, custom or special products, modified units, or software; and repair or maintenance of any transmission line, antenna, microwave equipment, tower or tower lighting, duplexer, combiner, or multicoupler. Motorola has no obligations for any transmission medium, such as telephone lines, computer networks, the internet or the worldwide web, or for Equipment malfunction caused by the transmission medium. 0 MOTOROLA SOLUTIONS 500 W Monroe Street Chicago, IL. 60661 (888) 325-9336 SERVICE AGREEMENT Quote Number : QUOTE-2721067 Contract Number: USC000006611 Contract Modifier: R18-JUL-24 20:35:35 5.3 This Agreement pricing provided does not take into account prevailing wage requirement. Should prevailing wage regulations be applicable to this project, the pricing shall be subject to change to reflect compliance with those regulations. Section 6. TIME AND PLACE OF SERVICE Service will be provided at the location specified in this Agreement. When Motorola performs service at City of Fayetteville's location, City of Fayetteville will provide Motorola, at no charge, a non -hazardous work environment with adequate shelter, heat, light, and power and with full and free access to the Equipment. Waivers of liability from Motorola or its subcontractors will not be imposed as a site access requirement. City of Fayetteville will provide all information pertaining to the hardware and software elements of any system with which the Equipment is interfacing so that Motorola may perform its Services. Unless otherwise stated in this Agreement, the hours of Service will be 8:30 a.m. to 4:30 p.m., local time, excluding weekends and holidays. Unless otherwise stated in this Agreement, the price for the Services exclude any charges or expenses associated with helicopter or other unusual access requirements; if these charges or expenses are reasonably incurred by Motorola in rendering the Services, City of Fayetteville agrees to reimburse Motorola for those charges and expenses. Section 7. CITY OF FAYETTEVILLE CONTACT City of Fayetteville will provide Motorola with designated points of contact (list of names and phone numbers) that will be available twenty-four (24) hours per day, seven (7) days per week, and an escalation procedure to enable City of Fayetteville's personnel to maintain contact, as needed, with Motorola. Section 8. INVOICING AND PAYMENT 8.1 City of Fayetteville affirms they have signatory authority to execute this contract. The contract price of $242,944.80, excluding taxes, is fully committed and identified, including all subsequent years of contracted services, if applicable. The City of Fayetteville will pay all invoices as received from Motorola and any changes in scope will be subject to the change order process as described in this Agreement. Motorola acknowledges the City of Fayetteville may require the issuance(s) of a purchase order or notice to proceed as part of the City of Fayetteville's procurement process. However, City of Fayetteville agrees that the issuance or non -issuance of a purchase order or notice to proceed does not preclude the City of Fayetteville from its contractual obligations as defined in this Agreement. Unless alternative payment terms are stated in this Agreement, Motorola will invoice City of Fayetteville in advance for each payment period. All other charges will be billed monthly, and City of Fayetteville must pay each invoice in U.S. dollars within twenty (20) days of the invoice date 8.2 City of Fayetteville will reimburse Motorola for all property taxes, sales and use taxes, excise taxes, and other taxes or assessments that are levied as a result of Services rendered under this Agreement (except income, profit, and franchise taxes of Motorola) by any governmental entity. The City of Fayetteville will pay all invoices as received from Motorola. At the time of execution of this Agreement, the City of Fayetteville will provide all necessary reference information to include on invoices for payment in accordance with this Agreement. Section 9. WARRANTY Motorola warrants that its Services under this Agreement will be free of defects in materials and workmanship for a period of ninety (90) days from the date the performance of the Services are completed. In the event of a breach of this warranty, City of Fayetteville's sole remedy is to require Motorola to re - perform the non -conforming Service or to refund, on a pro-rata basis, the fees paid for the non -conforming Service. MOTOROLA DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Section 10. DEFAULT/TERMINATION 10.1 If either party defaults in the performance of this Agreement, the other party will give to the non -performing party a written and detailed notice of the default. The non -performing party will have thirty (30) days thereafter to provide a written plan to cure the default that is acceptable to the other party and begin implementing the cure plan immediately after plan approval. If the non -performing party fails to provide or implement the cure plan, then the injured party, in addition to any other rights available to it under law, may immediately terminate this Agreement effective upon giving a written notice of termination to the defaulting party. 10.2 Any termination of this Agreement will not relieve either party of obligations previously incurred pursuant to this Agreement, including payments which may be due and owing at the time of termination. All sums owed by City of Fayetteville to Motorola will become due and payable immediately upon termination of this Agreement. Upon the effective date of termination, Motorola will have no further obligation to provide Services. 10.3 Termination for Non -Appropriation. In the event any identified funding is not appropriated or becomes unavailable, the City of Fayetteville reserves the right to terminate this Agreement for non -appropriation upon thirty (30) days' advance written notice to Motorola. In the event of such termination, Motorola shall be entitled to compensation for all conforming goods delivered and for all services performed prior to the effective date of termination date. 10.4 If the City of Fayetteville terminates this Agreement before the end of the Term, for any reason other than Motorola default, then the City of Fayetteville will pay to Motorola an early termination fee equal to the discount applied to the last three (3) years of Service payments for the original Term. 0 MOTOROLA SOLUTIONS 500 W Monroe Street Chicago, IL. 60661 (888) 325-9336 SERVICE AGREEMENT Quote Number : QUOTE-2721067 Contract Number: USC000006611 Contract Modifier: R18-JUL-24 20:35:35 Section 11. LIMITATION OF LIABILITY Except for personal injury or death, Motorola's total liability, whether for breach of contract, warranty, negligence, strict liability in tort, or otherwise, will be limited to the direct damages recoverable under law, but not to exceed the price of twelve (12) months of Service provided under this Agreement. ALTHOUGH THE PARTIES ACKNOWLEDGE THE POSSIBILITY OF SUCH LOSSES OR DAMAGES, THEY AGREE THAT MOTOROLA WILL NOT BE LIABLE FOR ANY COMMERCIAL LOSS; INCONVENIENCE; LOSS OF USE, TIME, DATA, GOOD WILL, REVENUES, PROFITS OR SAVINGS; OR OTHER SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES IN ANYWAY RELATED TO OR ARISING FROM THIS AGREEMENT OR THE PERFORMANCE OF SERVICES BY MOTOROLA PURSUANT TO THIS AGREEMENT. No action for contract breach or otherwise relating to the transactions contemplated by this Agreement may be brought more than one (1) year after the accrual of the cause of action, except for money due upon an open account. This limitation of liability will survive the expiration or termination of this Agreement and applies notwithstanding any contrary provision. Section 12. EXCLUSIVE TERMS AND CONDITIONS 12.1 This Agreement supersedes all prior and concurrent agreements and understandings between the parties, whether written or oral, related to the Services, and there are no agreements or representations concerning the subject matter of this Agreement except for those expressed herein. The Agreement may not be amended or modified except by a written agreement signed by authorized representatives of both parties. 12.2 City of Fayetteville agrees to reference this Agreement on any purchase order issued in furtherance of this Agreement, however, an omission of the reference to this Agreement will not affect its applicability. In no event will either party be bound by any terms contained in a City of Fayetteville purchase order, acknowledgement, or other writings unless: the purchase order, acknowledgement, or other writing specifically refers to this Agreement; clearly indicate the intention of both parties to override and modify this Agreement; and the purchase order, acknowledgement, or other writing is signed by authorized representatives of both parties. Section 13. PROPRIETARY INFORMATION; CONFIDENTIALITY; INTELLECTUAL PROPERTY RIGHTS 13.1 Any information or data in the form of specifications, drawings, reprints, technical information or otherwise furnished to City of Fayetteville under this Agreement will remain Motorola's property, will be deemed proprietary, will be kept confidential, and will be promptly returned at Motorola's request. City of Fayetteville may not disclose, without Motorola's written permission or as required by law, any confidential information or data to any person, or use confidential information or data for any purpose other than performing its obligations under this Agreement. The obligations set forth in this Section survive the expiration or termination of this Agreement. 13.2 Freedom of Information Act: City contracts and documents prepared while performing city contractual work are subject to the Arkansas Freedom of Information Act. If a Freedom of Information Act request is presented to the City of Fayetteville, the Motorola Solutions will do everything reasonably possible to provide the documents in a prompt and timely manner as prescribed in the Arkansas Freedom of Information Act (A.C.A. §25-19-101 et. Seq.) 13.3 Unless otherwise agreed in writing, no commercial or technical information disclosed in any manner or at any time by City of Fayetteville to Motorola will be deemed secret or confidential. Motorola will have no obligation to provide City of Fayetteville with access to its confidential and proprietary information, including cost and pricing data. 13.4 This Agreement does not grant directly or by implication, estoppel, or otherwise, any ownership right or license under any Motorola patent, copyright, trade secret, or other intellectual property, including any intellectual property created as a result of or related to the Equipment sold or Services performed under this Agreement. Section 14. FCC LICENSES AND OTHER AUTHORIZATIONS City of Fayetteville is solely responsible for obtaining licenses or other authorizations required by the Federal Communications Commission or any other federal, state, or local government agency and for complying with all rules and regulations required by governmental agencies. Neither Motorola nor any of its employees is an agent or representative of City of Fayetteville in any governmental matters. Section 15. COVENANT NOT TO EMPLOY During the term of this Agreement and continuing for a period of two (2) years thereafter, City of Fayetteville will not hire, engage on contract, solicit the employment of, or recommend employment to any third party of any employee of Motorola or its subcontractors without the prior written authorization of Motorola. This provision applies only to those employees of Motorola or its subcontractors who are responsible for rendering services under this Agreement. If this provision is found to be overly broad under applicable law, it will be modified as necessary to conform to applicable law. Section 16. MATERIALS, TOOLS AND EQUIPMENT All tools, equipment, dies, gauges, models, drawings or other materials paid for or furnished by Motorola for the purpose of this Agreement will be and remain the sole property of Motorola. City of Fayetteville will safeguard all such property while it is in City of Fayetteville's custody or control, be liable for any loss or damage to this property, and return it to Motorola upon request. This property will be held by City of Fayetteville for Motorola's use without charge and may be removed from City of Fayetteville's premises by Motorola at any time without restriction. 0 MOTOROLA SOLUTIONS 500 W Monroe Street Chicago, IL. 60661 (888) 325-9336 SERVICE AGREEMENT Quote Number : QUOTE-2721067 Contract Number: USC000006611 Contract Modifier: R18-JUL-24 20:35:35 Section 17. GENERAL TERMS 17.1 If any court renders any portion of this Agreement unenforceable, the remaining terms will continue in full force and effect. 17.2 This Agreement and the rights and duties of the parties will be interpreted in accordance with the laws of the State in which the Services are performed. 17.3 Failure to exercise any right will not operate as a waiver of that right, power, or privilege. 17.4 Neither party is liable for delays or lack of performance resulting from any causes that are beyond that party's reasonable control, such as strikes, material shortages, or acts of God. 17.5 Motorola may subcontract any of the work, but subcontracting will not relieve Motorola of its duties under this Agreement. 17.6 Except as provided herein, neither Party may assign this Agreement or any of its rights or obligations hereunder without the prior written consent of the other Party, which consent will not be unreasonably withheld. Any attempted assignment, delegation, or transfer without the necessary consent will be void. Notwithstanding the foregoing, Motorola may assign this Agreement to any of its affiliates or its right to receive payment without the prior consent of City of Fayetteville. In addition, in the event Motorola separates one or more of its businesses (each a "Separated Business"), whether by way of a sale, establishment of a joint venture, spin-off or otherwise (each a "Separation Event"), Motorola may, without the prior written consent of the other Party and at no additional cost to Motorola, assign this Agreement such that it will continue to benefit the Separated Business and its affiliates (and Motorola and its affiliates, to the extent applicable) following the Separation Event. 17.7 THIS AGREEMENT WILL RENEW, FOR AN ADDITIONAL ONE (1) YEAR TERM, ON EVERY ANNIVERSARY OF THE START DATE UNLESS EITHER THE COVER PAGE SPECIFICALLY STATES A TERMINATION DATE OR ONE PARTY NOTIFIES THE OTHER IN WRITING OF ITS INTENTION TO DISCONTINUE THE AGREEMENT NOT LESS THAN THIRTY (30) DAYS OF THAT ANNIVERSARY DATE. At the anniversary date, an updated agreement shall be mutually executed between the parties. 17.8 If Motorola provides Services after the termination or expiration of this Agreement, the terms and conditions in effect at the time of the termination or expiration will apply to those Services and City of Fayetteville agrees to pay for those services on a time and materials basis at Motorola's then effective hourly rates. 17.9 This Agreement may be executed in one or more counterparts, all of which shall be considered part of the Agreement. The parties may execute this Agreement in writing, or by electronic signature, and any such electronic signature shall have the same legal effect as a handwritten signature for the purposes of validity, enforceability and admissibility. In addition, an electronic signature, a true and correct facsimile copy or computer image of this Agreement shall be treated as and shall have the same effect as an original signed copy of this document. Revised Sept 03, 2022 0 MOTOROLA SOLUTIONS 500 W Monroe Street Chicago, IL. 60661 (888) 325-9336 SERVICE AGREEMENT Quote Number : QUOTE-2721067 Contract Number: USC000006611 Contract Modifier: R18-JUL-24 20:35:35 Cybersecurity Online Terms Acknowledgement This Cybersecurity Online Terms Acknowledgement (this "Acknowledgement") is entered into between Motorola Solutions, Inc. ("Motorola") and the entity set forth in the signature block below ("City of Fayetteville"). 1. Applicability and Self Deletion. This Cybersecurity Online Terms Acknowledgement applies to the extent cybersecurity products and services, including Remote Security Update Service, Security Update Service, and Managed Detection & Response subscription services, are purchased by or otherwise provided to City of Fayetteville, including through bundled or integrated offerings or otherwise. NOTE: This Acknowledaement is self deletina if not aoolicable under this Section 1. 2. Online Terms Acknowledgement. The Parties acknowledge and agree that the terms of the Cyber Subscription Renewals and Integrations Addendum available at http://www.motorolasolutions.com/cyber-renewals-integrations are incorporated in and form part of the Parties' agreement as it relates to any cybersecurity products or services sold or provided to City of Fayetteville. By signing the signature block below, City of Fayetteville certifies that it has read and agrees to the provisions set forth and linked on-line in this Acknowledgement. To the extent City of Fayetteville is unable to access the above referenced online terms for any reason, City of Fayetteville may request a paper copy from Motorola. The signatory to this Acknowledgement represents and warrants that he or she has the requisite authority to bind City of Fayetteville to this Acknowledgement and referenced online terms. 3. Entire Agreement. This Acknowledgement supplements any and all applicable and existing agreements and supersedes any contrary terms as it relates to City of Fayetteville's purchase of cybersecurity products and services. This Acknowledgement and referenced terms constitute the entire agreement of the parties regarding the subject matter hereof and as set out in the referenced terms, and supersedes all previous agreements, proposals, and understandings, whether written or oral, relating to this subject matter. 4. Execution and Amendments. This Acknowledgement may be executed in multiple counterparts, and will have the same legal force and effect as if the Parties had executed it as a single document. The Parties may sign in writing or by electronic signature. An electronic signature, facsimile copy, or computer image of a signature, will be treated, and will have the same effect as an original signature, and will have the same effect, as an original signed copy of this document. This Acknowledgement may be amended or modified only by a written instrument signed by authorized representatives of both Parties. The Parties hereby enter into this Acknowledgement as of the last signature date below. Revised Sept 03, 2022