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HomeMy WebLinkAbout2024-12-02 - Agendas - Final Board of Trustees December 2, 2024 4 pm AGENDA Regular Meeting – Zeigler Reception Room Sallie Overbey, President Apr 2028 Rob Qualls Apr 2026 Stan Rodgers, Vice-President Apr 2027 Bret Park Apr 2028 Ann Wilbourn, Treasurer Apr 2027 Carla Davis Apr 2025 Barry Bryan, Secretary Apr 2029 Our mission is to strengthen our community and empower our citizens through free and public access to knowledge. I. Call to Order II. Roll Call III. Minutes: Approval of minutes from October 21, 2024: pages 1-4 IV. Reports A. Key Upcoming Events: page 5 B. Mission Moment C. Library Administration 1. Informational a. Act 372 update b. Early voting c. Staff In-Service d. Land lease agreement e. Staff professional development f. New staff & recognition D. Fayetteville Public Library Foundation: monthly report E. Friends of the Fayetteville Public Library V. New business A. Discussion items 1. Approve 2025 Budget: page 6 VI. Public Comment Adjournment 2025 Annual Budget & Work Program PREPARED BY Tamika Ball Director, Finance & Human Resources Katie Von Rembow Senior Accountant Benée Eddins Accountant Corey Seller Accountant SUBMITTED BY David Johnson Executive Director BOARD OF TRUSTEES Sallie Overbey President Stan Rodgers Vice President Barry Bryan Secretary Amy Wilbourn Treasurer Carla Davis Trustee Bret Park Trustee Rob Qualls Trustee OUR MISSION To strengthen our community and empower our citizens through free and public access to knowledge. OUR VISION To be powerfully relevant and completely accessible. FAYETTEVILLE PUBLIC LIBRARY TABLE OF CONTENTS BUDGET OVERVIEW .................................................................................................. I-X FINANCIAL POLICIES .......................................................................................... XI-XIV FUND SUMMARIES .................................................................................................. 1-22 LIBRARY SERVICES LIBRARY MATERIALS - CIRCULATING ............................................................................. 23-26 CIRCULATING SUBSCRIPTION AND ONLINE DATABASES .............................................. 27-30 SHARED PROGRAMMING ................................................................................................... 31-34 ADULT & REFERENCE SERVICES ...................................................................................... 35-40 CIRCULATION SERVICES .................................................................................................... 41-44 TECHNICAL SERVICES ........................................................................................................ 45-48 COMMUNITY ENGAGEMENT .............................................................................................. 49-52 YOUTH AND TEEN SERVICES ............................................................................................ 53-58 CENTER FOR INNOVATION ................................................................................................ 59-64 SUPPORT SERVICES ADMINISTRATION ............................................................................................................... 65-68 FINANCE AND HUMAN RESOURCES ................................................................................. 69-74 FACILITIES SERVICES ......................................................................................................... 75-80 INFORMATION TECHNOLOGY SERVICES .......................................................................... 81-86 MARKETING SERVICES ....................................................................................................... 87-90 FOOD SERVICES .................................................................................................................. 91-94 EVENTS .............................................................................................................................. 95-100 ORGANIZATIONAL CHART .............................................................................................. 103 STAFF ...................................................................................................................104-106 GLOSSARY ...........................................................................................................107-112 2024 Impact In 2024, Fayetteville Public Library reached new heights in service, access, and community impact through innovative programs, partnerships, and internal advancements. BY THE NUMBERS 1,156,568 Total checkouts 353,000 Total collection Items 353,602 Digital checkouts 11,796 Outreach attendance 13,612 New cardholders 89,853 Total cardholders 802,966 Physical checkouts 84,789 Program attendance Library visit statistics are unavailable due to technical issues with the door counter I 2024 Impact Coordinated over 550 event space rentals including Children’s Hospital Gala of Hope, National Interscholastic Cycling Association Conference, TougeCon Car Show and more. Enhanced library operations by replacing all computers, implementing best practices for cybersecurity, upgrading the security system with ongoing staff emergency training, and streamlining volunteer onboarding through the Samaritan online management system. Improved patron experience by implementing Koha/Aspen Integrated Library System and Patron Point, a library communication platform. Welcomed over 2,000 visitors and 50 makers to FPL’s 3rd annual Maker Faire NWA.Center for Innovation’s From Maker to Market spring cohort successfully supported 8 entrepreneurs in launching their businesses and/or products. Addionally, CFI launched a new summer series called Be Your Own Boss. The series offered a tailored From Maker to Market experience to aspiring teenage entrepreneurs. Hosted a total of 3,803 community members to a variety of notable author events, including talks with Taylor Jenkins Reid, Randall Woods, Kiley Reid, Keri Blakinger, and Nic Stone. Distributed nearly 30,000 eclipse glasses alongside various solar science programs in the weeks leading up to April’s solar eclipse.With the new high-quality vehicle, FPL on Wheels bookmobile saw a 200% increase in monthly usuage, averaging 18 monthly stops all across Fayetteville. Collaborated with strategic partners to offer unique programs such as CommsCon, Chai Time, and Adult First Ride. This year’s Summer Reading Kickoff welcomed 3,500 community members, a 13% increase over 2023 and participation was up by 24%, with 2,603 readers logging over 1.5 million minutes. II 2025 Budget highlights $10,527,687 Library Operations Expenditures $10,032,129 Library Operations Revenue $14,497,243 Consolidated Library Expenditures $441,260 Events Revenue $398,556 Events Expenditures $14,484,389 Consolidated Library Revenue includes transfers in and out III Property Tax City Transfer - Operations Events Net Charges for Services Market Pay Adjustments (earmarked) State Library Turnback Intergovernmental Transfer Charges for Services Event Services (Use of Reserves) Library Bond Debt Service State & Federal Grants Walton Family Foundation Grant City Transfer - Books City Transfer - Computers City Transfer - Sidewalk & Joint Repairs & Replacement City Transfer - Front Welcome Desk City Transfer - Mountain Street Garage Entrance $3,068,000 $162,720 $294,245 $675,000 $160,000 $106,000 $100,000 $72,000 $4,637,965 $6,426,559 $1,812,401 $366,260 $238,086 $169,112 $142,386 $111,620 $75,000 $9,341,424 Consolidated library revenues by restriction excludes internal transfers Unrestricted Restricted Library operation & events services revenue by source Property Tax City Transfers State & Federal Grants Charges for Services Intergovernmental Transfer $6,426,559 $2,647,401 $331,832 $477,880 $142,386 $10,026,058 64% 26% 3% 2% 5% Highlighted budget items Materials Acquisition Circulating Equipment (Tool Library) Parenting Kit Print Books eBook eBook Consortium Periodicals Film/DVD Audio Music Gaming Supplies Subscriptions, Publications & Dues Capital Projects Computer & Technological Equipment Self Checks, Credit Card Readers & Network Hardware Line Phone System Furniture & Equipment (>$5k) Riding Equipment for Floors Mtn. St. Garage, Welcome Desk & Sidewalk Tables, Chairs, Bar & Equipment $25,000 $55,000 $78,000 $278,000 $7,500 $443,500 Marketing & Communications Signage Advertisement Contingency Fund Salary Contingency Operating Contingency Technology Software Expense (Capitalized) Computer Hardware Supplies Equipment Maintenance Software Maintenance Telecommunications Programs & Events Programming Materials & Supplies Programming Services Food & Catering for Events $25,000 $2,000 $402,858 $185,640 $13,800 $7,500 $44,901 $11,251 $2,250 $1,500 $90,000 $786,700 $10,395 $16,100 $26,495 $418,029 $40,000 $458,029 $571,847 $53,500 $96,100 – $67,800 $789,247 $178,492 $185,270 $8,450 $372,212 VI Library expenditures by category Library expenditures by department excludes transfers Library Materials - Circulating Library Materials - Subscriptions & Online Databases Shared Programming Services Adult & Reference Services Circulation Technical Services Youth & Teen Services Community Engagement Center for Innovation Administration Finance & Human Resources Facilities Facilities - Capital Information Technology Information Technology - Capital Marketing & Communications Events $700,000 $200,000 $50,000 $1,168,043 $725,903 $376,061 $883,058 $254,204 $669,345 $1,025,715 $1,117,370 $1,733,517 $278,000 $1,196,247 $55,000 $268,224 $223,556 $10,924,243 $10,924,243 FY25 Total Personnel Services Materials & Supplies Maintenance Cost of Goods $5,847,273 12.94% 20.16% 5.55% -100% $6,604,060 $982,312 $1,180,300 Services & Charges -0.57%$1,969,469 $1,958,336 Capital -46.12%$1,884,385 $1,015,347 $157,455 $166,200 $150,500 $0 2024 Original Budget 2025 Proposed Budget% of change 15.87% 8.08% 6.13% 10.95% 10.69% 6.64% 3.44% 2.54% 2.46% 1.83% 2.33% 0.50% 0.46% 2.05% 6.41% 10.23% 9.39% VII Personnel count by department Personnel expenditures by category Salary & Wages Unemployment Taxes Health Insurance Retirement Plans Workers Comp Other Fringe Benefits $4,821,192 $7,408 $368,822 $538,552 $382,612 $50,000 $17,445 $6,186,031 Administration 3 FTE | 3 Employees Marketing & Communications 4 FTE | 3 Employees Technical Services 5.15 FTE | 6 Employees Finance & Human Resources 4.50 FTE | 5 Employees 2025 Proposed +0.5 FTE Center for Innovation 6.50 FTE | 7 Employees 2025 Proposed +1.5 FTE Adult & Reference 16 FTE | 20 Employees Circulation 13.5 FTE | 16 Employees 2025 Proposed +1.50 FTE Facilities 13.5 FTE | 15 Employees Information Technology 8 FTE | 8 Employees 2024 Proposed +1 FTE Events 2 FTE | 2 Employees 2025 Proposed +1 FTE Community Engagement 3 FTE | 4 Employees 2025 Proposed +0.50 FTE Youth & Teen Services 12.50 FTE | 16 Employees 2025 Proposed +1 FTE 5.96% 6.19% 77.94% 0.28% 0.81% 0.12% 8.71% VIII Expand Kitchen Programming We are assessing the demand and scheduling of community culinary classes and kitchen workforce development programs in an effort to increase their frequency. We determined this was necessary after seeing the high demand of our current offerings – class registrations usually fill up within minutes and often have large waitlists. Human Library The 2025 Human Library initiative aims to cultivate understanding and empathy within the community by enabling individuals to “borrow” human “books,” a.k.a. people who share their personal stories and experiences. The program’s objectives are to promote dialogue, enhance empathy, and address misconceptions to ultimately build a stronger and more connected community. Authority Project Following the library’s migration to a new Integrated Library System, the Technical Services department is set to launch an authority project to refine the records of all library materials. This initiative will improve catalog accuracy and make it easier for users to locate materials.   Improving Library Wayfinding The Marketing & Communications department seeks to collaborate with a human-centered design consultant to enhance wayfinding throughout its facilities. This initiative will focus on creating intuitive, accessible, and user-friendly navigation solutions, ensuring patrons and guests can easily navigate the library. By improving wayfinding efficiency, we aim to foster a more inclusive and welcoming environment for all visitors.  2025 Initiatives IX X Fayetteville Public Library FAYETTEVILLE, ARKANSAS Financial Policies The purpose of this section is to present the policies that the Fayetteville Public Library (FPL) follows in managing its financial, budgetary and purchasing affairs. These are general statements of policies, which represent long-standing principles, traditions, and practices that have guided FPL in maintaining financial stability. REVENUE POLICY FPL will strive to maintain a broad and diversified revenue base that will protect FPL from short-term fluctuations in any one revenue source. FPL will maintain timely collection systems and implement necessary enforcement strategies to collect revenues from available sources. FPL will project revenues on a conservative basis so that actual revenues will consistently meet or exceed budgeted revenues. FPL will maintain a budgetary control system and will prepare reports that compare actual revenues to budgeted amounts. FPL will limit the designation of the Operating Fund revenues for specified purposes to maximize flexibility in budgeting and revenue utilization. EXPENDITURE POLICY Basic and essential services provided by FPL will receive first priority for funding. FPL will strive to adopt a balanced budget, by fund, for all funds maintained by FPL, in which total anticipated revenues must equal or exceed the budgeted expenditures for each fund. However, if this cannot be attained, FPL will utilize unallocated fund reserves, which have been carried forward from prior years. FPL will maintain a budgetary control system to ensure adherence to the adopted budget and will prepare reports that compare actual expenditures to budgeted amounts. FPL will attempt to refrain from budgeting non-recurring or one-time revenue for ongoing expenses. FPL will provide access to medical, dental, life, and long-term disability insurance for its employees. The cost for medical benefits will be a shared responsibility between FPL and eligible employees. FPL will provide access to appropriate retirement plans for its employees. FPL will make contributions for eligible employees at the percentage defined for the retirement plan. XI INVESTMENT AND CASH MANAGEMENT POLICY FPL will deposit all receipts on a timely basis. FPL will strive to maximize the return on its investment portfolio without jeopardizing principal amounts. FPL will limit its investments to the types of securities provided for by Arkansas statutes. FPL will diversify its investments by maturity date to protect against market fluctuations. FPL will purchase securities from qualified institutions based on competitive bids in an effort to obtain the highest available rates. CASH AND INVESTMENT RESERVE POLICY FPL will strive to maintain five (5) months operations and maintenance expenses in cash and investment reserves between the Operating Investments and Long Term Investments. FPL shall maintain designated investments to provide cash needed to replace and/or repair the facility, furniture and equipment, and information technology infrastructure in the event of a catastrophic event. CAPITAL IMPROVEMENT POLICY FPL will prepare and update, as needed, a five-year Capital Improvements Program (CIP), which will provide for the orderly maintenance, replacement, and expansion of capital assets. The CIP will identify long-range capital projects and capital improvements of all types, which will be coordinated with the annual operating budget to maintain full utilization of available revenue sources. When preparing the CIP, FPL will seek to identify all viable capital projects and capital improvements required during the subsequent five-year period. These projects and improvements will be prioritized by year and by funding source. Every attempt will be made to match projects and improvements with available funding sources. Future operating costs associated with a project or an improvement will also be given consideration in the establishment of priorities. FPL will seek Federal, State, and other funding to assist in financing capital projects and capital improvements. FPL will seek input from the public by holding public hearings in relation to the establishment of major projects and major project priorities. FPL will incorporate the reasonable findings and recommendations of the FPL Board appointed committees and citizen task forces as they relate to capital projects and improvements. XII FINANCIAL REPORTING POLICY FPL's accounting system will maintain records in accordance with accounting standards and principles outlined by the Governmental Accounting Standards Board (GASB), Financial Accounting Standards Board (FASB), and the State of Arkansas. FPL will employ an independent accounting firm to perform an annual audit of FPL's finances and make the annual audit available to all required and interested parties. The audit shall be completed and submitted to the State of Arkansas within 210 days of the close of the fiscal year. FPL will produce monthly and quarterly financial statements reporting the current periods’ activity for all funds maintained by FPL. FPL will prepare an annual budget document that provides a basic understanding of FPL's planned financial operations for the coming fiscal year. Copies of the proposed and final budget will be made available to all interested parties and opportunities will be provided for citizen input prior to final decisions on the budget. BUDGET PREPARATION, AMENDMENTS, and ADJUSTMENTS PURPOSE: The purpose of this policy is to identify responsibilities for budget preparation, amendments, and adjustments. POLICY: The Library staff will create, as much as is possible, a budget which will accurately account for the Library’s operations for the coming fiscal year on a budget category and department level. Managers are responsible for all aspects of their budgets and for adhering to all deadlines set forth in the process. All Managers are responsible for staying within their adopted budget(s) as amended. A budget amendment is defined as an increase to a Board of Trustees (BOT) approved expenditure budget. A budget adjustment is defined as a change in line items within a departmental budget. Adjustments do not increase spending. BUDGET AMENDMENTS: Amendments of $10,000 or more to a BOT approved departmental budget: These must be approved by the Board of Trustees. It is the responsibility of the Department Director/Manager in coordination with the Chief Financial Officer to prepare a budget amendment for consideration by the Executive Director as an agenda item. It is the responsibility of the Executive Director to place the amendment on the next agenda of the Library Board of Trustees and advise the Board of any consequences. Amendments of less than $10,000 to a BOT approved departmental budget: These may be authorized by the Executive Director. This type of amendment shall be initiated by a Department Director/Manager and by the Chief Financial Officer. It is the responsibility of the Department Director/Manager in coordination with the Chief Financial Officer to prepare the budget amendment. Amendments that reflect a restricted revenue and a related expenditure: The Department Director/Manager and Chief Financial Officer will prepare the budget amendment and supporting XIII documentation for the Executive Director. The Executive Director may approve the budget amendment or may refer the amendment to the Board of Trustees for approval/disapproval. BUDGET ADJUSTMENTS: Adjustments reallocate previously approved funding from one expenditure category to another expenditure category within the same department. Adjustments do NOT authorize increased spending. Department Directors/Managers are authorized to reallocate funding within their departments, except for personnel services, with the approval of the Executive Director. PURCHASING POLICY The Executive Director is authorized to execute all purchases as long as the Board of Trustees adopted budget, as adjusted or amended, contains the appropriation for the purchase. Bids and quotations where the budget must be amended more than $10,000 shall be submitted to the Board of Trustees for approval. For purchases under $1,999, an informal quote is needed; purchases between $2,000 and $19,999 require three (3) written/internet quotes unless available through a negotiated contract or sole source. Formal bids and quotations will be solicited for purchases with an estimated cost over $20,000. These will be obtained in compliance with state purchasing law and FPL Board of Trustees policies, The Executive Director or designee may authorize emergency purchases in cases where human life or health, library property, or functional capability of the library is endangered. The Executive Director is authorized to award bids, quotations, and execute contracts for purchases in excess of $20,000 subject to a budget line, as adjusted, containing the funding for the bid or quoted item or service. A purchase order shall be issued for all purchases that encompass multiple fiscal years and require formal bids. Exceptions to this requirement are: Utility payments; Inter-fund payments; Government agency payments; Payroll and benefit plan payments; Insurance claims/legal settlements. XIV Budget Financials Actual Budgeted Estimated Budgeted Fund 10 - Library Operations 2023 2024 2024 2025 Beginning Cash & Investments 2,700,022$ 2,571,836$ 2,571,836$ 1,857,795$ Revenues Local Tax Support 6,187,618 5,734,097 5,677,324 6,426,559 City of Fayetteville Transfers 3,281,401 2,618,401 2,618,401 2,647,401 State Aid & Grant Revenue 1,216,107 601,584 563,775 331,832 Charges for Services 129,459 94,000 134,318 111,620 Contributions & Donations 58,325 4,000 48,550 - Operating Revenue 5,000 - - - Misc Revenue 35,055 1,040,000 416,688 - Transfers In 286,873 118,246 118,246 487,386 Investment Earnings 31,473 - 47,717 - Use of Reserves - 39,000 - 532,331 Total Revenues 11,231,311 10,249,328 9,625,019 10,537,129 Operations and Maintenance Expenditures Library Materials - Circulating 29,946 598,168 596,887 700,000 Circulating Subscription and Online Databases 174,628 247,121 216,587 200,000 Shared Programming 63,292 61,960 76,210 50,000 Adult and Reference Services 910,514 985,462 1,020,903 1,168,043 Circulation Services 637,314 634,985 696,276 725,903 Technical Services 362,381 375,712 381,751 376,061 Youth & Teen Services 739,495 772,670 836,313 883,058 Community Engagement 247,140 350,953 305,153 254,204 Center for Innovation Services 696,779 839,366 586,941 669,345 Administration 747,575 1,545,899 1,537,195 925,015 Equipment Lease/Rental 233,004 179,824 179,824 100,700 Finance & Human Resources 453,363 914,161 872,484 862,370 Insurance - Building & Equipment 190,366 234,200 197,190 255,000 Facilities Services 1,446,142 1,624,780 1,499,253 1,733,517 Information Technology Services 868,953 1,040,631 922,297 1,196,247 Marketing & Communications Services 222,728 252,695 263,798 268,224 Transfers Transfer to Facility Reserve 780,000 75,000 75,000 - Transfer to IT Reserve 167,000 75,000 75,000 160,000 Transfer to Expansion Operating 200,000 - - - Transfer to Foundation 75,000 - - - Total Expenditures 9,245,620 10,808,587 10,339,060 10,527,687 Net Surplus/(Deficit)1,985,691 (559,259) (714,041) 9,442 Ending Cash & Investments 2,571,836$ 2,012,577$ 1,857,795$ 1,867,237$ Fayetteville Public Library Annual Budget & Work Program Calendar Year - 2025 1 Fund 10 - Library Operations Revenue Detail Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Local Tax Support 10 4882 77 Ext. Transfer from City - Millage 6,187,618$ 5,734,097$ 5,677,324$ 6,426,559$ Total Local Tax Support 6,187,618 5,734,097 5,677,324 6,426,559 City of Fayetteville Transfers 10 4880 77 Ext. Transfer from City - Operations 1,812,401 1,812,401 1,812,401 1,812,401 10 4884 77 Ext. Transfer from City - Books 602,000 654,000 654,000 675,000 10 4886 77 Ext. Transfer from City - Computers 117,000 152,000 152,000 160,000 10 4887 77 Ext. Transfer from City - Misc.750,000 - - - Total City of Fayetteville Transfers 3,281,401 2,618,401 2,618,401 2,647,401 State Aid & Grant Revenue 10 4010 77 State Library Turnback 164,462 141,152 141,152 169,112 10 4055 77 Grant 1,051,645 460,432 422,623 162,720 Total State Aid & Grant Revenue 1,216,107 601,584 563,775 331,832 Charges for Services 10 4202 77 Rental Income 34,460 28,500 10,750 34,700 10 4203 77 Nontaxable Rental Fees 1,928 - 33,511 - 10 4205 77 Copier & Printer Income 5,259 3,000 5,413 4,150 10 4220 77 Merchandise Sales 996 - 1,142 800 10 4240 77 Discounts (1,250) - (270) - 10 4302 77 Fees 88,066 62,500 83,764 71,970 10 4995 77 Cash Over and Short - - 8 - Total Charges for Services 129,459 94,000 134,318 111,620 Contributions & Donations 10 4110 77 In-Kind Contributions 150 - - - 10 4650 77 Contributions - Undesignated 270 - 924 - 10 4660 77 Contributions - Designated Other 30,671 4,000 30,041 - 10 4662 77 Contributions - Designated Youth 24,139 - 9,425 - 10 4664 77 Contributions - Designated Adult 3,095 - 8,160 - Total Contributions & Donations 58,325 4,000 48,550 - Operating Revenue 10 4020 77 Event Sponsorships 5,000 - - - Total Operating Revenue 5,000 - - - Misc Revenue 10 4992 77 Misc. Revenue 35,055 - (1,286) - 10 4993 77 Insurance Proceeds - 1,040,000 417,974 - Total Misc Revenue 35,055 1,040,000 416,688 - Fayetteville Public Library Annual Budget & Work Program Calendar Year - 2025 2 Fund 10 - Library Operations Revenue Detail Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Fayetteville Public Library Annual Budget & Work Program Calendar Year - 2025 Transfers In 10 6010 77 Int. Transfer In 217,497 - - 345,000 10 4899 77 Ext. Transfer In 69,376 118,246 118,246 142,386 Total Transfers In 286,873 118,246 118,246 487,386 Investment Earnings 10 4701 77 Investment Income 31,473 - 47,717 - Total Investment Earnings 31,473 - 47,717 - Use of Reserves 10 4999 77 Use of Reserves - 39,000 - 532,331 Total Use of Reserves - 39,000 - 532,331 Fund 10 - Library Operations Total 11,231,311$ 10,249,328$ 9,625,019$ 10,537,129$ 3 4 Actual Budgeted Estimated Budgeted Fund 15 - Expansion Operating Reserve 2023 2024 2024 2025 Beginning Cash & Investments 594,319$ 620,210$ 620,210$ 640,304$ Revenues Investment Earnings 25,891 - 20,094 - Transfers In 200,000 - - - Total Revenues 225,891 - 20,094 - Operations and Maintenance Expenditures Transfer to Operating 200,000 - - 170,000 Total Expenditures 200,000 - - 170,000 Net Surplus/(Deficit)25,891 - 20,094 (170,000) Ending Cash & Investments 620,210$ 620,210$ 640,304$ 470,304$ Fayetteville Public Library Annual Budget & Work Program Calendar Year - 2025 5 Fund 15 - Expansion Operating Reserve Revenue Detail Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Investment Earnings 15 4701 77 Investment Income 25,891$ -$ 20,094$ -$ Total Investment Earnings 25,891 - 20,094 - Transfers In 15 6010 77 Int. Transfer In 200,000 - - - Total Transfers In 200,000 - - - Fund 15 - Expansion Operating Reserve Total 225,891$ -$ 20,094$ -$ Fayetteville Public Library Annual Budget & Work Program Calendar Year - 2025 6 Actual Budgeted Estimated Budgeted Fund 20 - Long Term Reserve 2023 2024 2024 2025 Beginning Cash & Investments 1,635,413$ 1,705,408$ 1,705,408$ 1,752,779$ Revenues Investment Earnings 69,994 - 47,371 - Total Revenues 69,994 - 47,371 - Net Surplus/(Deficit) 69,994 - 47,371 - Ending Cash & Investments 1,705,408$ 1,705,408$ 1,752,779$ 1,752,779$ Fayetteville Public Library Annual Budget & Work Program Calendar Year - 2025 7 Fund 20 - Long Term Reserve Revenue Detail Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Investment Earnings 20 4701 77 Investment Income 46,209$ -$ 32,165$ -$ 20 4772 77 Gain/Loss on Investment - UnRealized 27,910 - 19,431 - 20 5397 77 Investment Management Fees (4,125) - (4,225) - Total Investment Earnings 69,994 - 47,371 - Fund 20 - Long Term Reserve Total 69,994$ -$ 47,371$ -$ Fayetteville Public Library Annual Budget & Work Program Calendar Year - 2025 8 Actual Budgeted Estimated Budgeted Fund 30 - Facility Reserve 2023 2024 2024 2025 Beginning Cash & Investments 531,607$ 1,361,623$ 1,361,623$ 414,729$ Revenues City of Fayetteville Transfers - - - 278,000 Investment Earnings 50,016 - 38,106 - Transfers In 780,000 75,000 75,000 - Total Revenues 830,016 75,000 113,106 278,000 Operations and Maintenance Expenditures Capital - 1,060,000 1,060,000 278,000 Total Expenditures - 1,060,000 1,060,000 278,000 Net Surplus/(Deficit) 830,016 (985,000) (946,894) - Ending Cash & Investments 1,361,623$ 376,623$ 414,729$ 414,729$ Fayetteville Public Library Annual Budget & Work Program Calendar Year - 2025 9 Fund 30 - Facility Reserve Revenue Detail Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 City of Fayetteville Transfers 30 4887 77 Ext. Transfer from City - Misc.-$ -$ -$ 278,000$ Total City of Fayetteville Transfers - - - 278,000 Investment Earnings 30 4701 77 Investment Income 29,591 - 23,138 - 30 4772 77 Gain/Loss on Investment - UnRealized 22,949 - 18,327 - 30 5397 77 Investment Management Fees (2,524) - (3,359) - Total Investment Earnings 50,016 - 38,106 - Transfers In 30 6010 77 Int. Transfer In 780,000 75,000 75,000 - Total Transfers In 780,000 75,000 75,000 - Fund 30 - Facility Reserve Total 830,016$ 75,000$ 113,106$ 278,000$ Fayetteville Public Library Annual Budget & Work Program Calendar Year - 2025 10 Actual Budgeted Estimated Budgeted Fund 40 - Furniture & Equipment Reserve 2023 2024 2024 2025 Beginning Cash & Investments 260,018$ 271,510$ 271,510$ 278,445$ Revenues Investment Earnings 11,491 - 6,935 - Total Revenues 11,491 - 6,935 - Net Surplus/(Deficit)11,491 - 6,935 - Ending Cash & Investments 271,510$ 271,510$ 278,445$ 278,445$ Fayetteville Public Library Annual Budget & Work Program Calendar Year - 2025 11 Fund 40 - Furniture & Equipment Reserve Revenue Detail Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Investment Earnings 40 4701 77 Investment Income 8,223$ -$ 6,845$ -$ 40 4772 77 Gain/Loss on Investment - UnRealized 3,924 - 728 - 40 5397 77 Investment Management Fees (656) - (638) - Total Investment Earnings 11,491 - 6,935 - Fund 40 - Furniture & Equipment Reserve Total 11,491$ -$ 6,935$ -$ Fayetteville Public Library Annual Budget & Work Program Calendar Year - 2025 12 Actual Budgeted Estimated Budgeted Fund 50 - Information Technology Reserve 2023 2024 2024 2025 Beginning Cash & Investments 308,554$ 493,982$ 493,982$ 334,727$ Revenues Investment Earnings 18,428 - 11,457 - Transfers In 167,000 75,000 75,000 160,000 Total Revenues 185,428 75,000 86,457 160,000 Operations and Maintenance Expenditures Capital - 260,000 245,712 55,000 Transfer to Operating 17,497 - - - Total Expenditures 17,497 260,000 245,712 55,000 Net Surplus/(Deficit) 167,931 (185,000) (159,255) 105,000 Ending Cash & Investments 493,982$ 308,982$ 334,727$ 439,727$ Fayetteville Public Library Annual Budget & Work Program Calendar Year - 2025 13 Fund 50 - Information Technology Reserve Revenue Detail Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Investment Earnings 50 4701 77 Investment Income 13,466$ -$ 7,849$ -$ 50 4772 77 Gain/Loss on Investment - UnRealized 5,925 - 4,801 - 50 5397 77 Investment Management Fees (963) - (1,193) - Total Investment Earnings 18,428 - 11,457 - Transfers In 50 6010 77 Int. Transfer In 167,000 75,000 75,000 160,000 Total Transfers In 167,000 75,000 75,000 160,000 Fund 50 - Information Technology Reserve Total 185,428$ 75,000$ 86,457$ 160,000$ Fayetteville Public Library Annual Budget & Work Program Calendar Year - 2025 14 Actual Budgeted Estimated Budgeted Fund 60 - Library Expansion 2023 2024 2024 2025 Beginning Cash & Investments 4$ 4$ 4$ 4$ Net Surplus/(Deficit) - - - - Ending Cash & Investments 4$ 4$ 4$ 4$ Fayetteville Public Library Annual Budget & Work Program Calendar Year - 2025 15 Fund 60 - Library Expansion Revenue Detail Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Fund 60 - Library Expansion Total -$ -$ -$ -$ Fayetteville Public Library Annual Budget & Work Program Calendar Year - 2025 16 Actual Budgeted Estimated Budgeted Fund 70 - Library Bond Fund 2023 2024 2024 2025 Beginning Cash & Investments -$ -$ -$ -$ Revenues Local Tax Support 3,035,510 2,809,000 2,809,000 3,068,000 Total Revenues 3,035,510 2,809,000 2,809,000 3,068,000 Operations and Maintenance Expenditures Transfer to City of Fayetteville 2,658,269 2,809,000 2,809,000 3,068,000 Total Expenditures 2,658,269 2,809,000 2,809,000 3,068,000 Net Surplus/(Deficit) 377,241 - - - Ending Cash & Investments -$ -$ -$ -$ Fayetteville Public Library Annual Budget & Work Program Calendar Year - 2025 17 Fund 70 - Library Bond Fund Revenue Detail Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Local Tax Support 70 4883 77 Ext. Transfer from City - Debt Service 3,035,510$ 2,809,000$ 2,809,000$ 3,068,000$ Total Local Tax Support 3,035,510 2,809,000 2,809,000 3,068,000 Fund 70 - Library Bond Fund Total 3,035,510$ 2,809,000$ 2,809,000$ 3,068,000$ Fayetteville Public Library Annual Budget & Work Program Calendar Year - 2025 18 Actual Budgeted Estimated Budgeted Fund 80 - Food Services 2023 2024 2024 2025 Beginning Cash & Investments 158,199$ 66,707$ 66,707$ 77,912$ Revenues State Aid & Grant Revenue 38,133 - 210,901 - Charges for Services 254,667 283,000 210,140 - Misc Revenue 665 - 318 - Transfers In - 200,000 - - Investment Earnings 434 - 437 - Total Revenues 293,899 483,000 421,796 - Operations and Maintenance Expenditures Personnel Services 177,594 256,781 108,978 - Materials and Supplies 28,377 229,206 101,469 - Services and Charges 24,184 66,490 28,631 - Cost of Goods 145,494 150,500 110,100 - Capital - Food Services - 4,200 61,413 - Total Expenditures 375,649 707,177 410,591 - Net Surplus/(Deficit) (81,750) (224,177) 11,205 - Ending Cash & Investments 66,707$ (157,470)$ 77,912$ 77,912$ Fayetteville Public Library Annual Budget & Work Program Calendar Year - 2025 19 Fund 80 - Food Services Revenue Detail Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 State Aid & Grant Revenue 80 4055 77 Grant 38,133$ -$ 210,901$ -$ Total State Aid & Grant Revenue 38,133 - 210,901 - Charges for Services 80 4202 77 Rental Income 1,354 2,000 20 - 80 4230 77 Sales - Non-Alcoholic Beverage 23,055 24,000 20,329 - 80 4233 77 Sales - Alcoholic Beverage - - 43 - 80 4235 77 Sales - Food 181,090 188,500 163,506 - 80 4238 77 Sales - Catering 51,052 67,000 27,006 - 80 4240 77 Discounts (1,361) 1,000 (531) - 80 4245 77 Comps (532) 500 (270) - 80 4995 77 Cash Over and Short 9 - 37 - Total Charges for Services 254,667 283,000 210,140 - Misc Revenue 80 4992 77 Misc. Revenue 665 - 318 - Total Misc Revenue 665 - 318 - Transfers In 80 6010 77 Int. Transfer In - 200,000 - - Total Transfers In - 200,000 - - Investment Earnings 80 4701 77 Investment Income 434 - 437 - Total Investment Earnings 434 - 437 - Fund 80 - Food Services Total 293,899$ 483,000$ 421,796$ -$ Fayetteville Public Library Annual Budget & Work Program Calendar Year - 2025 20 Actual Budgeted Estimated Budgeted Fund 85 - Events 2023 2024 2024 2025 Beginning Cash & Investments 5,899$ 779$ 779$ 45,379$ Revenues Charges for Services 216,063 325,000 320,892 366,260 Misc Revenue 339 - - - Use of Reserves - 150,000 - 75,000 Total Revenues 216,402 475,000 320,892 441,260 Operations and Maintenance Expenditures Personnel Services 93,163 101,024 144,793 187,086 Materials and Supplies 3,316 3,000 2,545 4,520 Services and Charges 16,372 22,000 18,223 24,450 Capital - Events - 13,750 10,731 7,500 Transfers - 200,000 100,000 175,000 Total Expenditures 112,851 339,774 276,292 398,556 Net Surplus/(Deficit)103,551 135,226 44,600 42,704 Ending Cash & Investments 779$ 136,005$ 45,379$ 88,083$ Fayetteville Public Library Annual Budget & Work Program Calendar Year - 2025 21 Fund 85 - Events Revenue Detail Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Charges for Services 85 4202 77 Rental Income 245,152$ 266,750$ 8,020$ -$ 85 4203 77 Nontaxable Rental Fees 13,245 200 338,535 396,670 85 4230 77 Sales - Non-Alcoholic Beverage 16 50 - - 85 4233 77 Sales - Alcoholic Beverage 7,669 8,000 8,640 - 85 4240 77 Discounts (50,019) 50,000 (34,303) (30,410) Total Charges for Services 216,063 325,000 320,892 366,260 Misc Revenue 85 4992 77 Misc. Revenue 339 - - - Total Misc Revenue 339 - - - Use of Reserves 85 4999 77 Use of Reserves - 150,000 - 75,000 Total Use of Reserves - 150,000 - 75,000 Fund 85 - Events Total 216,402$ 475,000$ 320,892$ 441,260$ Fayetteville Public Library Annual Budget & Work Program Calendar Year - 2025 22 Library Services Library Materials - Circulating 1. 2. 3. Actual Budgeted Estimated Budgeted 2023 2024 2024 2025 $- $ - $ - $- 29,946 581,068 587,788 696,700 - - - - - - - - Capital - Library Operations - 17,100 9,099 3,300 Total before Transfers 29,946 598,168 596,887 700,000 Transfers - - - - Total Library Materials - Circulating $ 29,946 $ 598,168 $ 596,887 $ 700,000 Maintenance Program Description, Goals, and Objectives: One of the primary goals of the Fayetteville Public Library is the development and maintenance of an excellent materials collection. This includes the selection, acquisition, organization, circulation, and promotion of fiction, nonfiction, and audiovisual materials in a variety of formats for both youth and adults. The Library Materials Department ensures the Fayetteville Public Library’s collections are developed and maintained to represent the varied interests and perspectives in Fayetteville’s community. Youth collections emphasize materials that encourage and enforce literacy development including picture books, step-up-to-chapter books, graphic novels and manga, audiobooks, eBooks, and youth and teen fiction and nonfiction. Adult collection highlights include popular and award-winning fiction and nonfiction books; e-audiobooks and eBooks; popular, foreign, and documentary films; a burgeoning world languages collection; and a robust genealogy collection. Each year librarians add depth to the collections with infusions that bolster holdings in interest or in under- represented/outdated areas. Downloadable resource collections assist patrons who prefer digital reading or who require after-hours access to materials, as the digital resources remain available 24/7. E-audiobooks and eBooks continue see high demand. All collections are provided to meet the individual’s need for information; to help the individual pursue life-long learning and cultural growth; to provide the means for thoughtful and productive participation by individuals and groups in the affairs of the community, the nation and the world; to support the educational, governmental, cultural, recreational, and economic activities within the community; to foster diversity; and to accommodate the library needs of a changing and dynamic community. In 2025, the Library Materials - Circulating department's goals are the following: Maintain balanced, diverse, and relevant collections in print, media, reference, and downloadable resources with special attention to assessing and balancing e-content collections. Maintain holds ratios of 5 (holds): 1 (copy). Increase ebook/eaudiobook collections. Program Expenditures Personnel Services Materials and Supplies Services and Charges 23 Library Services Library Materials - Circulating Performance Measures Actual Planned Estimated Planned 2023 2024 2024 2025 1.357,098 382,500 360,000 360,000 284,121 328,000 285,000 300,000 29,653 30,000 30,000 31,500 43,324 41,000 43,000 43,000 2.1,133,122 1,227,600 1,250,000 1,287,500 836,974 914,200 900,000 918,000 296,148 313,400 355,000 369,500 3.62,665 61,000 60,000 60,000 a. Physical b. eBook Holds Filled Demand/Workload Collection Size a. Physical b. eBook - FPL Exclusive c. eBook - Includes Consortia Total Circulation 24 Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Materials and Supplies 10 5220 43 Tech Supplies 204 - 214 - 10 5233 43 Computer Software - Cataloging 364 - - - 10 5252 43 Repair Parts & Damaged Repairs 9 - - - 10 5255 43 Circulating Equipment 179 - - 25,000 10 5258 43 Parenting Kit 2,492 2,000 2,000 2,000 10 5260 43 Print Books - 378,707 378,707 402,858 10 5265 43 E-Book - 138,491 138,491 185,640 10 5270 43 E-Book Consortium 6,000 - 6,506 13,800 10 5272 43 E-Book Platform 3,276 - - - 10 5280 43 Periodicals 13,366 7,500 7,500 7,500 10 5285 43 Film/DVD - 40,402 40,402 44,901 10 5287 43 Audio - 10,351 10,351 11,251 10 5290 43 Music 1,648 1,800 1,800 2,250 10 5295 43 Gaming Supplies 2,408 1,817 1,817 1,500 Total Materials and Supplies 29,946 581,068 587,788 696,700 Capital 10 5828 43 Software Expense (Capitalized)- 17,100 9,099 3,300 Total Capital - 17,100 9,099 3,300 Total Library Materials - Circulating 29,946 598,168 596,887 700,000 Library Services Library Materials - Circulating Line Item Detail 25 Library Materials - Circulating Explanation of Accounts Budgeted Fund Acct Dept Restriction Project Account Name Additional Description 2025 10 5255 43 U 20000 Circulating Equipment Tools for Tool Library Checkout 25,000 25,000 10 5258 43 E 40024 Parenting Kit Parenting Kit 2,000 2,000 10 5260 43 E 40024 Print Books Adult & Reference 231,196 10 5260 43 E 40024 Print Books Juvenile 87,444 10 5260 43 E 40024 Print Books Teen 35,076 10 5260 43 E 40024 Print Books Bookmobile 9,999 10 5260 43 E 40024 Print Books Header Charges 39,143 402,858 10 5265 43 E 40024 E-Book Adult & Reference 106,142 10 5265 43 E 40024 E-Book Juvenile 39,749 10 5265 43 E 40024 E-Book Teen 39,749 185,640 10 5270 43 E 40024 E-Book Consortium E-Book Consortium 13,800 13,800 10 5280 43 E 40024 Periodicals Magazines, Newspaper, etc. 7,500 7,500 10 5285 43 E 40024 Film/DVD Adult 24,516 10 5285 43 E 40024 Film/DVD Juvenile 13,166 10 5285 43 E 40024 Film/DVD Teen 2,720 10 5285 43 E 40024 Film/DVD Header Charges 4,499 44,901 10 5287 43 E 40024 Audio Adult 7,725 10 5287 43 E 40024 Audio Juvenile 2,626 10 5287 43 E 40024 Audio Header Charges 900 11,251 10 5290 43 E 40024 Music Adult 1,800 10 5290 43 E 40024 Music Header Charges 450 2,250 10 5295 43 E 40024 Gaming Supplies Games, Controllers, etc. 1,500 1,500 10 5828 43 E 40024 Software Expense (Capitalized) E-Book Platform - Overdrive 3,300 3,300 Total Budgeted for 2025 700,000 Library Services Total Circulating Equipment Total Parenting Kit Total Print Books Total E-Book Total E-Book Consortium Total Periodicals Total Film/DVD Total Audio Total Music Total Gaming Supplies Total Software Expense (Capitalized) 26 Library Services Circulating Subscription and Online Databases 1. 2. 3. 4. Actual Budgeted Estimated Budgeted 2023 2024 2024 2025 $- $ - $ - $- 107,993 - 13,125 - 66,635 108,784 108,784 90,000 - - - - Capital - Library Operations - 138,337 94,678 110,000 Total before Transfers 174,628 247,121 216,587 200,000 Transfers - - - - Total Circulating Subscription $ 174,628 $ 247,121 $ 216,587 $ 200,000 Performance Measures Actual Planned Estimated Planned 2023 2024 2024 2025 1.46,966 50,000 50,000 50,000 2.132,024 150,000 130,000 130,000 Stay current with emerging online databases and subscription services and evaluate new services for future subscriptions. Program Description, Goals, and Objectives: The Subscription Circulating Materials and Online Databases Department extends the scope of library collections and is available to library patrons instantly and 24/7. Hoopla and Kanopy provide instant access to digital ebooks, eaudiobooks, digital comics, movies and music. Over twenty online databases provide homework help, language learning, legal forms, and resources for small businesses, nonprofits, and personal development. The online databases support education from preschool through adult lifelong learning. The library’s digital resources are made available to all Fayetteville students through the i-card program, and have become an important component to digital education curriculums. In 2025, the Circulating Subscription and Online Databases department's goals are the following: Continue to assess database usage for renewal decisions. Searches Conducted on Databases Promote online databases among targeted patron groups and within the schools. Evaluate Hoopla and Kanopy usage and budget accordingly. Program Expenditures Personnel Services Materials and Supplies Services and Charges Maintenance Demand/Workload Hoopla and Kanopy Checkouts 27 Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Materials and Supplies 10 5250 44 On-line Database 107,993 - 13,125 - Total Materials and Supplies 107,993 - 13,125 - Services and Charges 10 5303 44 Subscriptions, Publications & Dues 66,635 108,784 108,784 90,000 Total Service and Charges 66,635 108,784 108,784 90,000 Capital 10 5828 44 Software Expense (Capitalized)- 138,337 94,678 110,000 Total Capital - 138,337 94,678 110,000 Total Circulating Subscription 174,628 247,121 216,587 200,000 Library Services Circulating Subscription and Online Databases Line Item Detail 28 Circulating Subscription and Online Databases Explanation of Accounts Budgeted Fund Acct Dept Restriction Project Account Name Additional Description 2025 10 5303 44 U 20000 Subscriptions, Publications & Dues Hoopla & Kanopy 90,000 90,000 10 5828 44 U 20000 Software Expense (Capitalized) Various Media 110,000 110,000 Total Budgeted for 2025 200,000 Library Services Total Subscriptions, Publications & Dues Total Software Expense (Capitalized) 29 30 Library Services Shared Programming 1. 2. 3. 4. Actual Budgeted Estimated Budgeted 2023 2024 2024 2025 $- $ - $ - $- 2,166 1,200 1,200 1,200 61,126 60,010 75,010 48,800 - - - - Capital - Library Operations - 750 - - Total before Transfers 63,292 61,960 76,210 50,000 Transfers - - - - Total Shared Programming $ 63,292 $ 61,960 $ 76,210 $ 50,000 Host high quality events that are timely and responsive to community interest using strategic partnership cost shares. Program Description, Goals, and Objectives: Interdepartmental, large-scale events present a need for a shared programming department. This department mainly supports True Lit: Fayetteville's Literary Festival, the visiting artist program, accessibility supplementation for programs, licensing fees for public performances, and unpredictable yet timely opportunity programming that reach audiences of all ages. Shared programming goals are to offer inspiring and relevant programs and services that engage the community's curiosity, provide opportunities for education and self-improvement, and serve as the gateway to the Library by addressing the needs and interests of the community. Designed to respond to community demand, these programs foster cross-department and partnership collaborations. In 2025, the Shared Programming department's goals are the following: Increase awareness of FPL events and services through hosting notable authors, providing impactful opportunities for writers, and coordinating with community partners to host True Lit Fayetteville Literary Festival. Support adult and youth programming collaborations. Support the local art community and attract people to the library for access to art education and art exhibitions through Visiting Artist program. Program Expenditures Personnel Services Materials and Supplies Services and Charges Maintenance 31 Library Services Shared Programming Performance Measures Actual Planned Estimated Planned 2023 2024 2024 2025 1.5,501 4,000 5,000 5,000 2. ** 98% ** ** 3.133 100 130 130 **Performance measure no longer collected due to challenges encountered in obtaining this information. Demand/Workload True Lit Programming Attendance Attendee Feedback as Very Good or Higher Visiting Artist Attendance 32 Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Materials and Supplies 10 5235 55 Signage - - 1,043 - 10 5251 55 Programming Materials & Supplies 2,166 1,200 157 1,200 Total Materials and Supplies 2,166 1,200 1,200 1,200 Services and Charges 10 5303 55 Subscriptions, Publications & Dues 2,638 2,516 2,516 2,730 10 5350 55 Programming Services 58,488 57,494 72,494 46,070 Total Service and Charges 61,126 60,010 75,010 48,800 Capital 10 5828 55 Software Expense (Capitalized)- 750 - - Total Capital - 750 - - Total Shared Programming 63,292 61,960 76,210 50,000 Library Services Shared Programming Line Item Detail 33 Shared Programming Explanation of Accounts Budgeted Fund Acct Dept Restriction Project Account Name Additional Description 2025 10 5251 55 U 20000 Programming Materials & Supplies Visiting Artist Program Supplies 1,200 1,200 10 5303 55 U 20000 Subscriptions, Publications & Dues Licensing: Movie Licensing USA 1,750 10 5303 55 U 20000 Subscriptions, Publications & Dues Licensing: ASCAP 265 10 5303 55 U 20000 Subscriptions, Publications & Dues Licensing: SESAC 475 10 5303 55 U 20000 Subscriptions, Publications & Dues Licensing: BMI 240 2,730 10 5350 55 U 10002 Programming Services True Lit: Keynote for Fall 41,570 10 5350 55 U 20000 Programming Services Visiting Artist Stipends 4,500 46,070 Total Budgeted for 2025 50,000 Library Services Total Programming Materials & Supplies Total Subscriptions, Publications & Dues Total Programming Services 34 Library Services Adult and Reference Services 1. 2. 3. 4. 5. 6. Include at least one promo, pathfinder, hand bill, event calendar, or deli component at every adult event in 2025 to highlight additional collections, services, or upcoming programs. Increase adult program attendance by 3%. Include more visible opportunities to increase financial support of library programs or collections at every adult event in 2024 by marketing at least one Foundation brochure, "donors like you" acknowledgement, or memorial gift opportunity. Improve efficiencies by implementing dashboards and reports and converting official personnel folders and paper records to digital format. Increase total circulation by 3%, with 2% increase in print and 4% increase in ebook circulation. Program Description, Goals, and Objectives: This team offers excellent customer service with timely and accurate quick reference and detailed research guidance, database and technology demonstrations, interlibrary loan services, test proctoring, notary, computer/printing assistance, faxing/scanning help, reader's advisory and genealogy services. Our selectors develop and maintain adult reference, fiction, nonfiction, graphic novels, film, music, audiobooks, and electronic collections that are balanced and diverse, as well as educational and entertaining, in order to represent the viewpoints and interests of the community. This team regularly evaluates and decommissions outdated and low circulating materials, ensuring that the collections reflect current and diverse information. Additionally, selectors develop specialized collections for genealogy, world languages and the nonprofit/small business community. Our team is also responsible for planning over 700 adult programs annually, showcasing a wide variety of community interests featuring author talks, concerts, movement/dance sessions, arts and craft classes, writing workshops, computer classes, cooking instruction, genealogy seminars, monthly book clubs, and a wide variety of themed lectures. This team develops programs such as True Lit, Gathering of the Groups, SoNA Beyond, Mountain Street Stage, and the adult Summer Reading Club. Programming is offered in-person, as well as through livestreaming and virtual platforms. With 2025 planning, Adult and Reference Services goals are designed to actively support FPL's organizational goals of boosting awareness of collections, programs, and services while driving customer service by providing timely and accurate information, expanding accessibility, and improving efficiency. Department Goals: (1) Maintain timely and accurate customer service for patrons by providing quality reference and genealogy research while promoting library resources, memberships, and services. (2) Maintain balanced and diverse physical/digital collections, ordering materials at an even pace while managing patron demands on high interest titles. (3) Maintain consistent weeding of outdated materials to ensure collection vitality and accuracy. (4) Continue developing informative, accessible, and entertaining adult programming representing the wider community interests and audiences to increase attendance. (5) Connect programming with library resources by developing pathfinders and other incentives to increase utilization of collections, spaces, and deli options. (6) Expand marketing of collections, programming, and services to increase usage and attendance. (7) Explore new ways to publicly thank donors and program sponsors to entice additional financial support. (8) Explore grant opportunities that support departmental activities. In 2025, the Adult and Reference Services department's goals are the following: Ensure adult collection ordering pace is approximately 8% of allotted budgets per month while maintaining holds ratio on high demand items and maintaining weeding pace to ensure sufficient growth space in stacks. 35 Library Services Adult and Reference Services Actual Budgeted Estimated Budgeted 2023 2024 2024 2025 $ 849,356 $ 877,963 $ 917,130 $ 989,233 15,519 22,150 18,499 86,010 45,639 84,870 84,795 92,800 - - - - Capital - Library Operations - 479 479 - Total before Transfers 910,514 985,462 1,020,903 1,168,043 Transfers - - - - Total Adult and Reference Services $ 910,514 $ 985,462 $ 1,020,903 $ 1,168,043 Performance Measures Actual Planned Estimated Planned 2023 2024 2024 2025 1. 21,507 22,550 21,719 22,773 2. 22,511 21,250 21,723 22,932 3.1430 / 101 1400 / 100 1111 / 99 1200 / 99 4.334 350 345 367 5.1,133,122 1,259,753 1,250,000 1,287,500 6.349,519 382,318 331,354 337,932 7.59,639 *59,496 61,569 8.296,148 313,400 355,000 369,500 9.975 750 1,248 975 10.14,746 12,377 15,231 12,862 11.35,944 31,577 30,489 34,453 *New performance measure FY 2025 Adult Program Attendance Total Physical Items Added ILL Loaned / Requested Total Ref & Gen Consultations Total Circulation Rates Adult Circulation Rates Digital Circulation Rates Adult Programs Offered In-House Circulation Rates Reference & Genealogy Directional Transactions Program Expenditures Personnel Services Materials and Supplies Services and Charges Maintenance Demand/Workload Reference & Genealogy Query Transactions 36 Library Services Adult and Reference Services 37 Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Personnel Services 10 5100 10 Salaries 265,284 268,466 327,269 277,430 10 5102 10 Hourly Wages 328,978 417,882 470,545 490,141 10 5103 10 Overtime 1,167 - 811 - 10 5105 10 Vacation Pay 30,768 - 17,201 - 10 5106 10 Sick Pay 20,854 - 6,491 - 10 5112 10 Holiday Pay 19,030 - 8,888 - Total Salaries & Wages 666,081 686,348 831,205 767,571 10 5109 10 LT Disability - 1,865 - 1,207 10 5113 10 Social Security Taxes 47,193 52,506 23,595 58,718 10 5115 10 Unemployment 746 - 631 1,299 10 5120 10 Health Insurance 72,982 75,168 34,750 99,303 10 5121 10 Health Savings Account 5,360 6,389 2,059 7,050 10 5122 10 Life Insurance 3,260 1,831 1,481 1,032 10 5125 10 AD&D 341 305 174 345 10 5135 10 Retirement Saving Plan 53,393 53,551 23,235 52,708 Total Personnel Services 849,356 877,963 917,130 989,233 Materials and Supplies 10 5200 10 Office Supplies & Printing 6,721 9,900 9,900 7,900 10 5210 10 Food & Catering for Events 1,724 3,050 1,017 1,100 10 5235 10 Signage - - 100 - 10 5251 10 Programming Materials & Supplies 7,074 9,200 7,482 77,010 Total Materials and Supplies 15,519 22,150 18,499 86,010 Services and Charges 10 5301 10 Advertisement - 370 - 300 10 5303 10 Subscriptions, Publications & Dues 42 300 300 400 10 5344 10 Contract Services - - - 21,000 10 5350 10 Programming Services 45,477 80,650 80,650 63,800 10 5360 10 Mileage Reimbursement - 100 - 1,050 10 5361 10 Training & Development 120 2,575 561 2,300 10 5362 10 Travel - 875 3,284 3,950 Total Service and Charges 45,639 84,870 84,795 92,800 Capital 10 5828 10 Software Expense (Capitalized)- 479 479 - Total Capital - 479 479 - Total Adult and Reference Services 910,514 985,462 1,020,903 1,168,043 Library Services Adult and Reference Services Line Item Detail 38 Adult and Reference Services Explanation of Accounts Budgeted Fund Acct Dept Restriction Project Account Name Additional Description 2025 10 5200 10 U 20000 Office Supplies & Printing Copier Paper - Reference Use 1,000 10 5200 10 U 20000 Office Supplies & Printing Special/Pathfinder Printing Paper - Ref/Gen Use 700 10 5200 10 U 20000 Office Supplies & Printing Reference Supplies 2,300 10 5200 10 U 20000 Office Supplies & Printing ILL / Weeding Supplies 700 10 5200 10 U 20000 Office Supplies & Printing Business Cards/Name Tags/Thank You Cards 200 10 5200 10 U 20000 Office Supplies & Printing Genealogy Supplies (with repair/binding machine purchase) 3,000 7,900 10 5210 10 U 20000 Food & Catering for Events Genealogy Keynote Coffee/Cookies/Sandwiches 400 10 5210 10 U 20000 Food & Catering for Events Meet the Funders (Coffee) 200 10 5210 10 U 20000 Food & Catering for Events Banned Book Week Art Reception (Cookies/Beverage 200 10 5210 10 U 20000 Food & Catering for Events Opportunity Program (Light Refreshments, Speaker Water) 200 10 5210 10 U 20000 Food & Catering for Events Book Club programming 100 1,100 10 5251 10 U 20000 Programming Materials & Supplies Monthly Kitchen Series (Ingredients Cost Only) 1,200 10 5251 10 U 20000 Programming Materials & Supplies Spanish Kitchen Series, Quarterly (Ingredients Cost) 600 10 5251 10 U 20000 Programming Materials & Supplies Art (Supplies) 800 10 5251 10 U 20000 Programming Materials & Supplies Sewing (Supplies) 900 10 5251 10 U 20000 Programming Materials & Supplies Movement (Supplies) 300 10 5251 10 U 20000 Programming Materials & Supplies Featured Author Event Posters/Framing 700 10 5251 10 U 20000 Programming Materials & Supplies Opportunity Program (Supplies) 1,700 10 5251 10 U 10001 Programming Materials & Supplies SRC Prizes - Weekly and Grand 2,500 10 5251 10 U 10001 Programming Materials & Supplies SRC Workshops 500 10 5251 10 U 20000 Programming Materials & Supplies Kitchen Workforce Pilot Programs 1,000 10 5251 10 U 20000 Programming Materials & Supplies ServSafe Manager Class Supplies 6,000 10 5251 10 U 20000 Programming Materials & Supplies ServSafe Manager Class Supplies (for students) 6,000 10 5251 10 U 20000 Programming Materials & Supplies ServSafe Manager Testing 7,945 10 5251 10 E 60003_B Programming Materials & Supplies ARPA ServSafe Manager Testing 32,210 10 5251 10 U 20000 Programming Materials & Supplies ServSafe Food Handler Class Supplies 1,200 10 5251 10 U 20000 Programming Materials & Supplies ServSafe Food Handler Class Supplies (for students) 1,200 10 5251 10 U 20000 Programming Materials & Supplies ServSafe Food Handler Testing 2,250 10 5251 10 U 20000 Programming Materials & Supplies ServSafe Alcohol Class Supplies 1,175 10 5251 10 U 20000 Programming Materials & Supplies ServSafe Alcohol Class Supplies (for students) 700 10 5251 10 U 20000 Programming Materials & Supplies ServSafe Alcohol Testing 1,930 10 5251 10 U 20000 Programming Materials & Supplies Burning through the Basics Supplies (for students) 5,200 10 5251 10 U 20000 Programming Materials & Supplies Burning through the Basics Supplies 1,000 77,010 10 5301 10 U 20000 Advertisement Advertisement 300 300 10 5303 10 U 20000 Subscriptions, Publications & Dues ALA / PLA / ArLA Memberships 400 400 10 5344 10 U 20000 Contract Services Kitchen Workforce Curriculum Development 11,025 10 5344 10 E 60003_B Contract Services ARPA Kitchen Workforce Curriculum Development 9,975 21,000 Total Advertisement Total Subscriptions, Publications & Dues Total Contract Services Total Food & Catering for Events Total Programming Materials & Supplies Library Services Total Office Supplies & Printing 39 Adult and Reference Services Explanation of Accounts Budgeted Fund Acct Dept Restriction Project Account Name Additional Description 2025 Library Services 10 5350 10 U 20000 Programming Services Spanish/Bilingual/Multicultural programming (ra-ve) 2,400 10 5350 10 U 20000 Programming Services SoNA Beyond (two Spring & one Fall - artists tie-in) 1,800 10 5350 10 U 20000 Programming Services Gathering of the Groups (Fee/Travel Expenses)2,000 10 5350 10 U 20000 Programming Services Genealogy Keynote (Fee/Travel Expenses)1,800 10 5350 10 U 20000 Programming Services UA English Dept Partnership Author 1,000 10 5350 10 U 20000 Programming Services Kitchen (instructor fees)1,400 10 5350 10 U 20000 Programming Services Sewing 1,800 10 5350 10 U 20000 Programming Services Movement 1,100 10 5350 10 U 20000 Programming Services Dance 2,000 10 5350 10 U 20000 Programming Services Art Class 1,100 10 5350 10 U 20000 Programming Services Film 400 10 5350 10 U 20000 Programming Services Writing Classes 800 10 5350 10 U 20000 Programming Services Human Library 200 10 5350 10 U 20000 Programming Services Small Business and Nonprofit 600 10 5350 10 U 20000 Programming Services Lecture and Panels 1,000 10 5350 10 U 20044 Programming Services Mountain Street Stage (Spring Series/Fall Series, monthly) 3,000 10 5350 10 U 20044 Programming Services SRC Mountain Street Stage (Summer Weekly Series) 4,800 10 5350 10 U 10001 Programming Services SRC Workshops 1,000 10 5350 10 U 10002 Programming Services True Lit - Workshops and Sessions 1,600 10 5350 10 U 10002 Programming Services Opportunity Programs 4,000 10 5350 10 U 10006 Programming Services Fulbright Distinguished Author Fee 30,000 63,800 10 5360 10 U 20000 Mileage Reimbursement Mileage Reimbursement (ALPS, ArLA, ALA)1,050 1,050 10 5361 10 U 20000 Training & Development PLA Conference - 26 early bird registration Dec, Minneapolis 500 10 5361 10 U 20000 Training & Development ALA Conference - Philadelphia January registration 500 10 5361 10 U 20000 Training & Development Staff Webinars/Trainings 600 10 5361 10 U 20000 Training & Development ArLA Conference (2)650 10 5361 10 U 20000 Training & Development ALPS (one team member) - April registration 50 2,300 10 5362 10 U 20000 Travel ALA Conference- travel and lodging 2,700 10 5362 10 U 20000 Travel ALPS - food per diem 50 10 5362 10 U 20000 Travel ArLA one day for 2 team members (travel and lodging)1,200 3,950 Total Budgeted for 2025 178,810 Total Programming Services Total Mileage Reimbursement Total Training & Development Total Travel 40 Library Services Circulation Services 1. 2. 3. Actual Budgeted Estimated Budgeted 2023 2024 2024 2025 $ 613,076 $ 604,735 $ 668,534 $ 711,140 8,198 11,400 9,502 11,773 16,040 18,300 18,240 2,990 - - - - Capital - Library Operations - 550 - - Total before Transfers 637,314 634,985 696,276 725,903 Transfers - - - - Total Circulation Services $ 637,314 $ 634,985 $ 696,276 $ 725,903 Maintenance Services and Charges Program Description, Goals, and Objectives: The Circulation Services Department’s mission is to provide an excellent customer experience to all of the Fayetteville Public Library’s patrons as they use the library’s services and resources. We seek to streamline and improve our processes to create a pleasant and engaging experience for all library visitors. As a department, we provide service at the Welcome Desk, Level 200 Lobby Desk, and as needed throughout the library. We manage patron accounts which include creating accounts for new patrons and assisting patrons with checking materials in and out, placing holds, and requesting new collection materials. We answer patron questions in person, over the phone, and through email. We also help patrons find their way throughout the building and accept payments for fines, bookstore items, etc. Circulation staff is responsible for the handling of physical items. We sort returned materials and items used in the library, and we review each for repair or withdrawal. We shelve returned materials for the next patron to find. We also retrieve and place requested items on hold for patrons. In 2025, the Circulation Services department's goals are the following: Provide outstanding customer service in person, online, via curbside, and via phone. Strive for more convenient and efficient workflows for patrons and staff. Promote library services and events. Program Expenditures Personnel Services Materials and Supplies 41 Library Services Circulation Services Performance Measures Actual Planned Estimated Planned 2023 2024 2024 2025 1.836,974 914,200 900,000 918,000 2.69,480 71,000 67,000 70,000 3.9,359 9,120 9,120 10,000 4.18,289 16,000 18,000 18,000 5.62,665 62,000 60,000 60,000 6.35,767 36,000 36,000 40,000 Holds Processed Remote Drop Returns Demand/Workload Check-Outs (Physical) Physical Card Holders New Card Registrations i-Cards/Digital 42 Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Personnel Services 10 5100 15 Salaries 124,912 125,860 145,482 129,813 10 5102 15 Hourly Wages 318,381 361,587 431,761 446,632 10 5103 15 Overtime 842 - 527 - 10 5105 15 Vacation Pay 33,091 - 14,887 - 10 5106 15 Sick Pay 13,373 - 5,360 - 10 5112 15 Holiday Pay 17,324 - 9,083 - Total Salaries & Wages 507,923 487,447 607,099 576,445 10 5109 15 LT Disability - 1,389 - 848 10 5113 15 Social Security Taxes 36,959 37,290 18,585 44,099 10 5115 15 Unemployment 726 - 593 1,235 10 5120 15 Health Insurance 31,659 29,227 18,441 36,198 10 5121 15 Health Savings Account 6,514 5,947 3,894 7,650 10 5122 15 Life Insurance 2,356 1,364 1,175 730 10 5125 15 AD&D 264 227 148 244 10 5135 15 Retirement Saving Plan 26,675 41,844 18,599 43,691 Total Personnel Services 613,076 604,735 668,534 711,140 Materials and Supplies 10 5200 15 Office Supplies & Printing 5,505 6,250 6,250 7,098 10 5203 15 Medical Supplies - - - 25 10 5218 15 Cleaning Supplies - - - 100 10 5220 15 Tech Supplies 2,333 1,400 1,400 2,550 10 5226 15 Merchandise for Resale 47 500 125 100 10 5252 15 Repair Parts & Damaged Repairs 313 3,250 1,727 1,600 10 5255 15 Circulating Equipment - - - 300 Total Materials and Supplies 8,198 11,400 9,502 11,773 Services and Charges 10 5344 15 Contract Services 540 200 40 40 10 5346 15 Drop Box Services 15,500 16,800 17,400 1,450 10 5361 15 Training & Development - 1,000 500 1,000 10 5375 15 Employee Recognition - 300 300 500 Total Service and Charges 16,040 18,300 18,240 2,990 Capital 10 5828 15 Software Expense (Capitalized)- 550 - - Total Capital - 550 - - Total Circulation Services 637,314 634,985 696,276 725,903 Library Services Circulation Services Line Item Detail 43 Circulation Services Explanation of Accounts Budgeted Fund Acct Dept Restriction Project Account Name Additional Description 2025 10 5200 15 U 20000 Office Supplies & Printing Office Supplies 1,200 10 5200 15 U 20000 Office Supplies & Printing Paper Bags for the Service Desks 800 10 5200 15 U 20000 Office Supplies & Printing Print and Apply Labels 3,498 10 5200 15 U 20000 Office Supplies & Printing Receipt Paper 600 10 5200 15 U 20000 Office Supplies & Printing Library Cards 1,000 7,098 10 5203 15 U 20000 Medical Supplies Medical Supplies 25 25 10 5218 15 U 20000 Cleaning Supplies Cleaning Supplies 100 100 10 5220 15 U 20000 Tech Supplies Disc Repair Supplies 2,550 2,550 10 5226 15 U 20000 Merchandise for Resale Earbuds and USB Drives 100 100 10 5252 15 U 20000 Repair Parts & Damaged Repairs AV/Book Repair 1,600 1,600 10 5255 15 U 20000 Circulating Equipment Circulating Equipment 300 300 10 5344 15 U 20000 Contract Services NCOA Project 40 40 10 5346 15 U 20000 Drop Box Services Remote Drop Pickup 1,450 1,450 10 5361 15 U 20000 Training & Development ARLA, ALL-IN, Opportunity Trainings 1,000 1,000 10 5375 15 U 20000 Employee Recognition Employee Recognition 500 500 Total Budgeted for 2025 14,763 Total Training & Development Total Employee Recognition Total Drop Box Services Total Contract Services Total Circulating Equipment Total Cleaning Supplies Total Tech Supplies Total Merchandise for Resale Total Repair Parts & Damaged Repairs Total Medical Supplies Library Services Total Office Supplies & Printing 44 Library Services Technical Services 1. 2. 3. Actual Budgeted Estimated Budgeted 2023 2024 2024 2025 $ 330,879 $ 336,312 $ 346,977 $ 353,911 31,244 20,840 20,840 18,800 258 4,760 134 3,350 - - - - Capital - Library Operations - 13,800 13,800 - Total before Transfers 362,381 375,712 381,751 376,061 Transfers - - - - Total Technical Services $ 362,381 $ 375,712 $ 381,751 $ 376,061 Materials and Supplies Program Description, Goals, and Objectives: The Technical Services Department's main function is to provide access to newly acquired materials. Technical Services staff works closely with other departments to order, receive, and route new materials as quickly as possible. All aspects of acquisitions of new materials takes place in Technical Services. This includes placing orders by creating purchase orders, monitoring funds, receiving and paying invoices, resolving any issues, and maintaining the fiscal year and budget in the library's integrated library system. New materials are received and inspected for quality, and any damaged during shipping are returned expediently. Volunteers and staff cover books and prepare cases, boxes, and bags to prepare materials for circulation. Accurate and thorough physical processing using quality supplies aids the longevity of the collections. Staff catalog materials by acquiring or creating bibliographic records. Monthly database maintenance preserves the integrity of the online catalog. This includes deleting withdrawn materials and replacing inaccurate or obsolete records. Access to accurate bibliographic data allows patrons to easily identify and locate the materials needed. As part of a reciprocal borrowing agreement, staff also maintains its holdings with OCLC (Online Computer Library Center). This allows the Fayetteville Public Library and other libraries within the OCLC consortium to borrow and lend materials, providing even greater access to materials for patrons. In 2025, the Technical Services department's goals are the following: Acquire new materials by placing orders, receiving and paying invoices, monitoring funds and fiscal year through Koha. Catalog acquisitions accurately and efficiently to ensure that patrons and staff are able to easily identify and locate library materials through Koha and Aspen Discovery. Maintain the data integrity of the catalog and collections. Program Expenditures Personnel Services Services and Charges Maintenance 45 Library Services Technical Services Performance Measures Actual Planned Estimated Planned 2023 2024 2024 2025 1.28,419 32,000 20,000 25,000 2. **10 **** 3.357,098 *360,000 360,000 *New performance measure FY 2025 **Performance measure no longer applicable under new ILS. Demand/Workload Total Items Added Collection Size Average Number of Days from Invoice to Link 46 Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Personnel Services 10 5100 40 Salaries 126,185 126,818 150,945 130,624 10 5102 40 Hourly Wages 105,777 126,917 142,624 131,723 10 5103 40 Overtime 207 - 70 - 10 5105 40 Vacation Pay 10,043 - 6,205 - 10 5106 40 Sick Pay 4,702 - 2,502 - 10 5112 40 Holiday Pay 5,309 - 3,018 - Total Salaries & Wages 252,223 253,735 305,364 262,347 10 5109 40 LT Disability - 780 - 486 10 5113 40 Social Security Taxes 17,043 19,411 8,872 20,070 10 5115 40 Unemployment 210 - 194 390 10 5120 40 Health Insurance 31,271 31,828 15,914 39,316 10 5121 40 Health Savings Account 6,019 6,019 3,009 5,170 10 5122 40 Life Insurance 1,529 766 700 418 10 5125 40 AD&D 164 128 83 140 10 5135 40 Retirement Saving Plan 22,420 23,645 12,841 25,574 Total Personnel Services 330,879 336,312 346,977 353,911 Materials and Supplies 10 5200 40 Office Supplies & Printing 3,862 3,960 3,960 800 10 5220 40 Tech Supplies 14,620 16,880 16,880 18,000 10 5233 40 Computer Software - Cataloging 12,762 - - - Total Materials and Supplies 31,244 20,840 20,840 18,800 Services and Charges 10 5303 40 Subscriptions, Publications & Dues 52 360 134 350 10 5361 40 Training & Development 206 4,400 - 50 10 5362 40 Travel - - - 2,950 Total Service and Charges 258 4,760 134 3,350 Capital 10 5828 40 Software Expense (Capitalized)- 13,800 13,800 - Total Capital - 13,800 13,800 - Total Technical Services 362,381 375,712 381,751 376,061 Library Services Technical Services Line Item Detail 47 Technical Services Explanation of Accounts Budgeted Fund Acct Dept Restriction Project Account Name Additional Description 2025 10 5200 40 U 20000 Office Supplies & Printing Supplies/Copies/Printing 800 800 10 5220 40 U 20000 Tech Supplies Physical Processing Supplies 18,000 18,000 10 5303 40 U 20000 Subscriptions, Publications & Dues ARLA, ALA, ALCTS, ALPS, IUG 350 350 10 5361 40 U 20000 Training & Development Koha-US Annual Conference 50 50 10 5362 40 U 20000 Travel Koha-US Annual Conference 2,950 2,950 Total Budgeted for 2025 22,150 Library Services Total Office Supplies & Printing Total Tech Supplies Total Subscriptions, Publications & Dues Total Training & Development Total Travel 48 Library Services Community Engagement 1. 2. 3. 4. Actual Budgeted Estimated Budgeted 2023 2024 2024 2025 $ 167,986 $ 193,977 $ 194,915 $ 206,807 45,705 70,285 35,293 35,282 7,799 80,631 14,194 12,115 - - - - Capital - Library Operations 25,650 6,060 60,751 - Total before Transfers 247,140 350,953 305,153 254,204 Transfers - - - - Total Community Engagement $ 247,140 $ 350,953 $ 305,153 $ 254,204 Materials and Supplies Program Description, Goals, and Objectives: The Community Engagement Department supports the library's commitment to providing free and public access to library services by working collaboratively with internal departments, volunteers, library patrons, community members and partner organizations. We promote diverse library patronage and involvement through volunteer opportunities and community outreach. Volunteers provide vital, weekly operational assistance to all departments and ensure special author events, programs and outreach activities are fully supported. Our outreach efforts serve youth to aging populations, address pre-kindergarten readiness, food insecurity, developing healthy habits and building confidence in reading. We cultivate relationships with and offer programming for our diverse community members and their needs. FPL On Wheels bookmobile visits are fun and engaging, bringing relevant and responsive library services, collections, information, and technology to members of our community who may face barriers to library access. In 2025, the Community Engagement department's goals are the following: Continue to provide quality volunteers for daily operations, special events, and programs, with attention paid to identifying new and ongoing opportunities. Continue to expand access to library services, programs, information and technology through FPL on Wheels. Continue to evaluate existing outreach programs and explore opportunities that build and cultivate new and existing community connections. Continue to provide educational programming or resources and bookmobile visits or pop-up libraries geared toward multilingual audiences. Program Expenditures Personnel Services Services and Charges Maintenance 49 Library Services Community Engagement Performance Measures Actual Planned Estimated Planned 2023 2024 2024 2025 1.291 250 320 350 2.8,730 12,500 14,000 14,000 3.257 400 325 400 4.12,671 15,000 14,000 15,000 Number of Attendance Demand/Workload Number of Active Volunteers Number of Volunteer Hours Number of Outreach Programs 50 Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Personnel Services 10 5100 45 Salaries 114,603 115,295 134,426 120,244 10 5102 45 Hourly Wages 18,164 44,094 41,327 50,886 10 5105 45 Vacation Pay 2,261 - 987 - 10 5106 45 Sick Pay 2,644 - 396 - 10 5112 45 Holiday Pay 833 - 879 - Total Salaries & Wages 138,505 159,389 178,015 171,130 10 5109 45 LT Disability - 380 - 228 10 5113 45 Social Security Taxes 10,027 12,193 5,506 13,093 10 5115 45 Unemployment 168 - 157 325 10 5120 45 Health Insurance 8,080 8,350 4,175 8,044 10 5121 45 Health Savings Account 1,699 1,699 849 1,700 10 5122 45 Life Insurance 708 375 324 197 10 5125 45 AD&D 74 62 38 66 10 5135 45 Retirement Saving Plan 8,725 11,529 5,851 12,024 Total Personnel Services 167,986 193,977 194,915 206,807 Materials and Supplies 10 5200 45 Office Supplies & Printing 677 900 908 900 10 5210 45 Food & Catering for Events 1,739 2,250 2,250 2,250 10 5251 45 Programming Materials & Supplies 43,289 67,135 32,135 32,132 Total Materials and Supplies 45,705 70,285 35,293 35,282 Services and Charges 10 5303 45 Subscriptions, Publications & Dues 180 2,415 2,415 1,600 10 5344 45 Contract Services 888 71,116 122 - 10 5350 45 Programming Services 153 - - - 10 5360 45 Mileage Reimbursement 486 500 500 500 10 5361 45 Training & Development 784 1,075 1,075 1,575 10 5362 45 Travel - 2,025 2,025 2,340 10 5385 45 Board & Volunteer Recognition 2,089 3,500 3,500 3,500 10 5422 45 Insurance - Liability 2,701 - 4,117 2,000 10 5500 45 Property Tax Expense 518 - 440 600 Total Service and Charges 7,799 80,631 14,194 12,115 Capital 10 5828 45 Software Expense (Capitalized)25,650 5,200 4,200 - 10 5871 45 Furniture & Equipment (> $5k)- 860 - - 10 5873 45 Vehicles - - 56,551 - Total Capital 25,650 6,060 60,751 - Total Community Engagement 247,140 350,953 305,153 254,204 Library Services Community Engagement Line Item Detail 51 Community Engagement Explanation of Accounts Budgeted Fund Acct Dept Restriction Project Account Name Additional Description 2025 10 5200 45 U 20000 Office Supplies & Printing Office Supplies and Lanyards 900 900 10 5210 45 U 20000 Food & Catering for Events Volunteer Holiday Party 2,250 2,250 10 5251 45 U 20000 Programming Materials & Supplies Outreach Materials 28,632 10 5251 45 U 20000 Programming Materials & Supplies Storytime Mailer - Partnership with WRMC 2,500 10 5251 45 U 20000 Programming Materials & Supplies StoryWalk - Books and Supplies 1,000 32,132 10 5303 45 U 20000 Subscriptions, Publications & Dues Tabling Costs for Community Outreach Events 1,600 1,600 10 5360 45 U 20000 Mileage Reimbursement Mileage Reimbursement 500 500 10 5361 45 U 20000 Training & Development Professional Development 600 10 5361 45 U 20000 Training & Development ABOS Conference 975 1,575 10 5362 45 U 20000 Travel ABOS Conference 2,340 2,340 10 5385 45 U 20000 Board & Volunteer Recognition Gifts, Incentives, Miscellaneous 3,500 3,500 10 5422 45 U 20049 Insurance - Liability Insurance - Liability 2,000 2,000 10 5500 45 U 20049 Property Tax Expense Property Tax Expense 600 600 Total Budgeted for 2025 47,397 Library Services Total Office Supplies & Printing Total Food & Catering for Events Total Programming Materials & Supplies Total Subscriptions, Publications & Dues Total Mileage Reimbursement Total Training & Development Total Travel Total Board & Volunteer Recognition Total Insurance - Liability Total Property Tax Expense 52 Library Services Youth & Teen Services Program Description, Goals, and Objectives: The Youth and Teen Services Department serves the community through programs, collections, and customer service. Programs: The Youth Services Department provides programming for children ages birth through 12th grade, as well as their families and caregivers. We strive to offer programs that entertain, educate, and enrich children and families. Weekly story times are a cornerstone of library programming. We offer weekly story times for babies, toddlers, and preschoolers. We offer a variety of creative programming for this age group including baby and toddler play time, sensory programs, preschool crafts, music and movement, and performers. We provide a number of outreach programs each year to schools or daycares by request; in addition, we welcome school groups of all ages to tour our library through a field trip in collaboration with Community Engagement. We have a variety of school age programs we offer, including homework help, afterschool workshops, make and take programs, art programs, craft programs, science, and community engagement programs such as educational programs by the fire department or the Arkansas Game and Fish Nature Center. Guest performers and special programs are a fun aspect of our programming and one of the central ways we welcome families to discover our library. We have large performances most Saturdays that feature presenters like magicians or musical acts. Special events– celebrations like Sweets with Santa, St. Patrick’s Day, and Halloween include large performances, crafts, and food. The largest aspect of our programming is our Summer Reading Club, in which we encourage families to make the library a weekly part of their summer routine with events, challenges, programs, reading logs, and prizes. We want each family who encounters our library to find something great while here – either through a craft program, a favorite book, or a helpful staff interaction. In all of our programming we strive to monitor trends, technology, diversity, and patron requests. We want all children and teens to find something engaging when they walk in the doors of FPL. Our spaces lend themselves to staying a while – we want our staff to support this and represent FPL through helpful customer interactions that promote our resources. Collections: The Youth and Teen Services Department provides engagement, enrichment, and education through our collections. Our collections are meant to inspire children, teens and families to read more, to like what they see and be on a continual journey of discovering more books and exploring more interests. Our Youth and Teen Collections are divided in a way to meet the needs of the reader. As the reader grows from child to young adult, the collection grows with them. The collection, also, is a resource for parents. The parent who is supporting their child as they learn to read will find resources to match them where they are, from Easy Reader to Step-Up to Chapter. The Teen non fiction collection, for example, is there as a resource for teens figuring out everything from college choices to their personal style. E-Books are a vital part of our collection, providing reading material both on a device and in audio format. This collection in particular is used by Fayetteville Public Schools, with an I-Card that enables access. Customer Service: The Youth and Teen Services Department supports our patrons by providing excellent and friendly customer service. Library patrons browsing our collections are not just using the library – they are actively making the library a community resource. We strive to engage patrons, support their reading interests, educate them on unknown resources, promote programs, provide computer help, provide research assistance for school projects, and answer a myriad of questions about books and resources. Our staff also strives to make FPL a friendly and welcoming place to be. We want all families to feel comfortable here and to view our spaces as a safe, clean, and welcoming spot for their family to spend an afternoon. 53 Library Services Youth & Teen Services 1. 2. 3. 4. 5. 6. Actual Budgeted Estimated Budgeted 2023 2024 2024 2025 $ 659,296 $ 690,551 $ 754,907 $ 805,858 52,120 45,694 43,643 43,050 28,079 36,425 36,892 34,150 - - - - Capital - Library Operations - - 871 - Total before Transfers 739,495 772,670 836,313 883,058 Transfers - - - - Total Youth & Teen Services $ 739,495 $ 772,670 $ 836,313 $ 883,058 In 2025, the Youth & Teen Services department's goals are the following: Continue all regular weekly and monthly programs and events for children, teens, and families; use programs as opportunities to promote library services including but not limited to the collection, library card registration, and the deli. Provide consistent and helpful customer service at all points of service. Proactively seek to help and promote resources. Use patron interactions as opportunities to promote online resources, pathfinders, and library services such as study rooms, notary services, and programs. Tie programs to collection resources and actively promote those; use programming incentives to encourage check outs such as for holidays or events. Maintain collections. Evaluate, weed, and add resources to enrich the community and collection itself. Develop pathfinders and collection resources, including internal book lists, to help in reader's advisory and patron interactions. Offer an engaging Summer Reading program for the community. Continue to promote through FPS and other schools. Increase drop-in, multi age programs in summer. Promote group SRC registration and offer incentives to camps and daycares who participate. Record metrics for all programs by tracking programs offered, age groups, participants and a chance for customer feedback. Track metrics of SRC including registrants, participation, and minutes read. Program Expenditures Personnel Services Materials and Supplies Services and Charges Maintenance 54 Library Services Youth & Teen Services Performance Measures Actual Planned Estimated Planned 2023 2024 2024 2025 1.760 840 750 750 2.52,569 47,000 49,000 53,000 3.2,099 1,675 2,603 2,650 4.168 170 176 170 5. 21,449 20,000 16,467 17,000 Demand/Workload Number of Programs Offered Program Attendance Summer Reading Registrations Summer Reading Programs Summer Reading Program Attendance 55 Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Personnel Services 10 5100 50 Salaries 241,159 242,757 283,418 250,806 10 5102 50 Hourly Wages 249,128 297,794 374,545 392,126 10 5103 50 Overtime 46 - 157 - 10 5105 50 Vacation Pay 19,832 - 12,747 - 10 5106 50 Sick Pay 9,793 - 8,262 - 10 5112 50 Holiday Pay 12,607 - 6,476 - Total Salaries & Wages 532,565 540,551 685,604 642,932 10 5109 50 LT Disability - 1,470 - 979 10 5113 50 Social Security Taxes 39,242 41,352 20,602 49,185 10 5115 50 Unemployment 701 - 577 1,105 10 5120 50 Health Insurance 36,862 52,946 21,944 55,022 10 5121 50 Health Savings Account 5,983 8,008 3,347 8,860 10 5122 50 Life Insurance 2,559 1,443 1,235 840 10 5125 50 AD&D 273 240 147 280 10 5135 50 Retirement Saving Plan 41,111 44,541 21,451 46,655 Total Personnel Services 659,296 690,551 754,907 805,858 Materials and Supplies 10 5200 50 Office Supplies & Printing 8,474 6,100 4,522 4,400 10 5210 50 Food & Catering for Events 4,091 2,165 1,964 1,500 10 5251 50 Programming Materials & Supplies 38,623 37,429 37,157 37,150 10 5258 50 Parenting Kit 932 - - - Total Materials and Supplies 52,120 45,694 43,643 43,050 Services and Charges 10 5350 50 Programming Services 27,604 34,900 34,643 32,250 10 5358 50 Hospitality 109 200 200 200 10 5361 50 Training & Development 366 925 1,531 1,200 10 5362 50 Travel - - 131 - 10 5375 50 Employee Recognition - 400 387 500 Total Service and Charges 28,079 36,425 36,892 34,150 Capital 10 5828 50 Software Expense (Capitalized)- - 871 - Total Capital - - 871 - Total Youth & Teen Services 739,495 772,670 836,313 883,058 Library Services Youth & Teen Services Line Item Detail 56 Youth & Teen Services Explanation of Accounts Budgeted Fund Acct Dept Restriction Project Account Name Additional Description 2025 10 5200 50 U 20000 Office Supplies & Printing Paper and Copier Charges 600 10 5200 50 U 10001 Office Supplies & Printing SRCKO printing needs 2,000 10 5200 50 U 20000 Office Supplies & Printing Other Office Supplies 1,800 4,400 10 5210 50 U 20000 Food & Catering for Events Food & Catering for Events 1,500 1,500 10 5251 50 U 20000 Programming Materials & Supplies Be (A)ware Halloween Event 1,450 10 5251 50 U 20000 Programming Materials & Supplies Chinese New Year Event 600 10 5251 50 U 20000 Programming Materials & Supplies Teen School Year 2,500 10 5251 50 U 20000 Programming Materials & Supplies Teen School Year TAB 600 10 5251 50 U 20000 Programming Materials & Supplies WordPlay Writers Club 1,200 10 5251 50 U 20000 Programming Materials & Supplies Teen Cuisine 1,200 10 5251 50 U 20000 Programming Materials & Supplies Free Comic Book Day 1,200 10 5251 50 U 20000 Programming Materials & Supplies Banned Book Programming 900 10 5251 50 U 20000 Programming Materials & Supplies Graphic Novel Bookclub 400 10 5251 50 U 20000 Programming Materials & Supplies Boxed Book Society 1,550 10 5251 50 U 20000 Programming Materials & Supplies Sweets with Santa 800 10 5251 50 U 20000 Programming Materials & Supplies Button Making Supplies 300 10 5251 50 U 20000 Programming Materials & Supplies Mr. Mouse's Mail supplies & postcards 400 10 5251 50 U 20000 Programming Materials & Supplies Holiday parade 600 10 5251 50 U 20000 Programming Materials & Supplies Freedom to Read programming 200 10 5251 50 U 20000 Programming Materials & Supplies Preschool program supplies 1,000 10 5251 50 U 20000 Programming Materials & Supplies School Year program supplies 3,600 10 5251 50 U 10001 Programming Materials & Supplies Teen SRC - TAB and 7 Up 600 10 5251 50 U 10001 Programming Materials & Supplies Teen Summer Reading 2,000 10 5251 50 U 10001 Programming Materials & Supplies SRC - Kickoff 7,600 10 5251 50 U 10001 Programming Materials & Supplies SRC - Incentives and Prizes 4,000 10 5251 50 U 10001 Programming Materials & Supplies SRC - Programming Supplies 1,450 10 5251 50 E 40009_A Programming Materials & Supplies 1,000 Books before Kindergarten 3,000 37,150 10 5350 50 U 20000 Programming Services Free Comic Book Day performer 800 10 5350 50 U 20000 Programming Services School Year Super Saturdays 8,400 10 5350 50 U 20000 Programming Services School Year Workshops & Presenters 2,450 10 5350 50 U 10001 Programming Services SRCKO Performers 5,400 10 5350 50 U 10001 Programming Services Fun Friday Performers 1,000 10 5350 50 U 10001 Programming Services SRC Wild for Wednesday 6,300 10 5350 50 U 10001 Programming Services SRC Super Saturdays 6,500 10 5350 50 U 10001 Programming Services SRC Performers, other 800 10 5350 50 U 10002 Programming Services True Lit 600 32,250 10 5358 50 U 20000 Hospitality End of summer, staff shelf reading party 200 200 10 5361 50 U 20000 Training & Development Training & Development 1,200 1,200 10 5375 50 U 20000 Employee Recognition YS Staff 500 500 Total Budgeted for 2025 77,200 Library Services Total Office Supplies & Printing Total Food & Catering for Events Total Programming Materials & Supplies Total Programming Services Total Hospitality Total Training & Development Total Employee Recognition 57 58 Library Services Center for Innovation Services 1. 2. 3. 4. 5. Actual Budgeted Estimated Budgeted 2023 2024 2024 2025 $ 311,699 $ 392,210 $ 365,748 $ 443,395 276,736 123,743 43,762 55,900 70,369 139,025 53,690 95,250 37,975 14,500 9,602 10,800 Capital - Library Operations - 169,888 114,139 64,000 Total before Transfers 696,779 839,366 586,941 669,345 Transfers - - - - Total Center for Innovation Services $ 696,779 $ 839,366 $ 586,941 $ 669,345 Develop the local maker community by developing programming that engages and invites makers into the Center to create novel art and objects. Develop the certification programs in the simulation lab to enhance patrons opportunities for workforce development and career advancement. Develop and offer a micromanufacturing program to support local entrepreneurs and micro businesses. Program Expenditures Personnel Services Materials and Supplies Services and Charges Maintenance Develop and offer more STEM related programs in the Fabrication and Robotics Lab. Program Description, Goals, and Objectives: The Center for Innovation, a department of Information Technology, is a multifaceted technology center that engages patrons creativity and inspires personal and professional growth through a variety of programs and workforce development areas. The CFI houses a professional simulation lab and VR Studio designed to promote workforce and skills development, a Fabrication and Robotics lab with programs and resources designed to support local entrepreneurs and creatives, while the Audio, Video and Photography spaces allow users to develop creativity and foster the learning of new, marketable skills. The CFI also oversees the new IT and Computer Training Lab, offering access to industry recognized certifications through online platforms and in- person learning about coding, programming, and more. Rounding out the CFI is a Computer Lab where patrons can learn new skills, explore coding, edit AV projects, or develop 3D models. In 2025, the Center for Innovation Services department's goals are the following: Develop and offer more external classes and programming in audio visual technology. 59 Library Services Center for Innovation Services Performance Measures Actual Planned Estimated Planned 2023 2024 2024 2025 1.425 500 340 250 2.4,175 5,000 3,500 2,600 3.5,210 7,000 6,250 6,000 Number of Suite Reservations Demand/Workload Number of Programs Offered Program Attendance 60 Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Personnel Services 10 5100 9 Salaries 78,476 70,304 113,061 123,386 10 5102 9 Hourly Wages 155,758 251,509 214,404 225,671 10 5103 9 Overtime 3,152 - 980 - 10 5105 9 Vacation Pay 9,973 - 5,172 - 10 5106 9 Sick Pay 6,441 - 3,148 - 10 5112 9 Holiday Pay 7,157 - 3,795 - Total Salaries & Wages 260,957 321,813 340,560 349,057 10 5109 9 LT Disability - 859 - 606 10 5113 9 Social Security Taxes 19,297 20,970 8,819 26,703 10 5115 9 Unemployment 307 - 210 584 10 5120 9 Health Insurance 15,820 19,519 6,263 36,220 10 5121 9 Health Savings Account 1,912 2,549 1,274 6,309 10 5122 9 Life Insurance 1,431 844 562 521 10 5125 9 AD&D 158 141 70 174 10 5135 9 Retirement Saving Plan 11,817 25,515 7,990 23,221 Total Personnel Services 311,699 392,210 365,748 443,395 Materials and Supplies 10 5200 9 Office Supplies & Printing 7,798 10,000 5,359 8,500 10 5202 9 Computer & Tech Equipment < $5k - YE US 7,216 - - - 10 5210 9 Food & Catering for Events - - - 1,400 10 5230 9 Computer Hardware Supplies 238,253 79,730 16,441 12,000 10 5235 9 Signage 1,162 - - - 10 5251 9 Programming Materials & Supplies 22,307 34,013 21,922 31,000 10 5255 9 Circulating Equipment - - - 3,000 10 5285 9 Film/DVD - - 40 - Total Materials and Supplies 276,736 123,743 43,762 55,900 Services and Charges 10 5301 9 Advertisement 900 - - - 10 5344 9 Contract Services 4,600 82,325 12,754 23,000 10 5347 9 Software Expense (<$5k) - YE USE ONLY 2,283 - - - 10 5350 9 Programming Services 61,761 56,700 40,584 43,150 10 5360 9 Mileage Reimbursement 132 - - 1,800 10 5361 9 Training & Development 693 - - 6,800 10 5362 9 Travel - - 352 20,500 Total Service and Charges 70,369 139,025 53,690 95,250 Maintenance 10 5410 9 Equipment Maintenance 2,610 14,500 9,602 10,800 10 5415 9 Software Maintenance 35,365 - - - Total Maintenance 37,975 14,500 9,602 10,800 Library Services Center for Innovation Services Line Item Detail 61 Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Library Services Center for Innovation Services Line Item Detail Capital 10 5810 9 Computer & Technological Equipment - 135,163 83 - 10 5828 9 Software Expense (Capitalized) - 34,725 114,056 64,000 Total Capital - 169,888 114,139 64,000 Total Center for Innovation Services 696,779 839,366 586,941 669,345 62 Center for Innovation Services Explanation of Accounts Budgeted Fund Acct Dept Restriction Project Account Name Additional Description 2025 10 5200 9 U 20000 Office Supplies & Printing Printing Supplies (3d, vinyl, large format) 8,500 8,500 10 5210 9 U 20000 Food & Catering for Events Food & Catering for Events 1,400 1,400 10 5230 9 U 20000 Computer Hardware Supplies Center for Innovation Hardware 12,000 12,000 10 5251 9 U 20000 Programming Materials & Supplies CFI Program Materials 12,000 10 5251 9 E 40004 Programming Materials & Supplies From Maker to Market: 3D print filament 1,000 10 5251 9 E 40004 Programming Materials & Supplies From Maker to Market: Sublimation ink and transfer 1,000 10 5251 9 E 40004 Programming Materials & Supplies From Maker to Market: 3D print resin 2,000 10 5251 9 E 40004 Programming Materials & Supplies From Maker to Market: Consumable materials 1,000 10 5251 9 E 40004 Programming Materials & Supplies From Maker to Market: Printer ink and vinyl 2,000 10 5251 9 E 40004 Programming Materials & Supplies From Maker to Market: Materials stipends 12,000 31,000 10 5255 9 U 20000 Circulating Equipment Circulating Equipment 3,000 3,000 10 5344 9 E 40004 Contract Services From Maker to Market: Marketing Consultant 7,500 10 5344 9 E 40004 Contract Services From Maker to Market: Web Design/eCommerce works 5,000 10 5344 9 E 40004 Contract Services From Maker to Market: Workshop presenters 10,500 23,000 10 5350 9 U 20000 Programming Services Innovative Speaker 20,000 10 5350 9 U 20000 Programming Services Fab Lab 6,500 10 5350 9 U 10006 Programming Services Advanced CFI Topics 1,800 10 5350 9 U 20000 Programming Services Visiting Artist/Maker 1,500 10 5350 9 U 20000 Programming Services AV Programming 7,550 10 5350 9 U 10001 Programming Services Summer Reading in CFI 800 10 5350 9 E 40004 Programming Services From Maker to Market: Maker Faire sponsor 5,000 43,150 10 5360 9 U 20000 Mileage Reimbursement Mileage Reimbursement 1,800 1,800 10 5361 9 U 20000 Training & Development Training & Development 6,800 6,800 10 5362 9 U 20000 Travel Travel 20,500 20,500 10 5410 9 U 20000 Equipment Maintenance AV maintenance 3,000 10 5410 9 U 20000 Equipment Maintenance Fab Lab maintenance 1,800 10 5410 9 E 40004 Equipment Maintenance From Maker to Market: Maintenance- Laser filters 5,000 10 5410 9 E 40004 Equipment Maintenance From Maker to Market: Maintenance- 3D printers 1,000 10,800 10 5828 9 E 60003_C Software Expense (Capitalized) ARPA - Coursera 52,000 10 5828 9 E 40004 Software Expense (Capitalized) From Maker to Market: Adobe CC licenses 12,000 64,000 Total Budgeted for 2025 225,950 Total Software Expense (Capitalized) Total Equipment Maintenance Total Programming Services Total Mileage Reimbursement Total Training & Development Total Travel Total Contract Services Total Circulating Equipment Total Food & Catering for Events Total Computer Hardware Supplies Total Programming Materials & Supplies Library Services Total Office Supplies & Printing 63 64 Support Services Administration 1. 2. 3. Actual Budgeted Estimated Budgeted 2023 2024 2024 2025 $ 554,256 $ 490,851 $ 407,507 $ 819,039 36,462 1,076,000 1,076,000 45,800 389,861 233,872 233,512 160,876 - - - - Capital - Library Operations - - - - Total before Transfers 980,579 1,800,723 1,717,019 1,025,715 Transfers 1,222,000 75,000 150,000 160,000 Total Administration $ 2,202,579 $ 1,875,723 $ 1,867,019 $ 1,185,715 The Administration Department is responsible for implementing the library’s strategic plan, supervising the library directors and managers, representing the Library in the community, and establishing long-range, performance and budget goals. In 2024, the administrative team continues to improve operational efficiencies and support everyone on the FPL team to contribute at optimum levels toward the success of the Library. Program Description, Goals, and Objectives: In 2025, the Administration department's goals drive customer satisfaction by: Providing timely and accurate information Materials and Supplies Services and Charges Maintenance Expanding accessibility Improving efficiency Program Expenditures Personnel Services 65 Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Personnel Services 10 5100 5 Salaries 325,636 260,540 304,616 268,361 10 5102 5 Hourly Wages 52,941 46,114 50,395 47,507 10 5103 5 Overtime 579 - 365 - 10 5105 5 Vacation Pay 12,127 - 4,785 - 10 5106 5 Sick Pay 6,316 - 487 - 10 5112 5 Holiday Pay 2,154 - 1,607 - Total Salaries & Wages 399,753 306,654 362,254 315,868 10 5109 5 LT Disability - 1,012 - 599 10 5110 5 Salary Contingency - 94,040 - 413,233 10 5113 5 Social Security Taxes 30,252 23,459 11,433 24,163 10 5115 5 Unemployment 140 - 89 195 10 5116 5 Workers Compensation 22,280 - - - 10 5120 5 Health Insurance 31,418 29,252 14,626 28,176 10 5121 5 Health Savings Account 5,247 4,609 2,305 4,610 10 5122 5 Life Insurance 2,117 994 781 456 10 5125 5 AD&D 207 166 84 152 10 5135 5 Retirement Saving Plan 38,274 30,665 15,935 31,587 10 5136 5 Retirement & Benefit Admin Fees 24,568 - - - Total Personnel Services 554,256 490,851 407,507 819,039 Materials and Supplies 10 5200 5 Office Supplies & Printing 35,005 36,000 36,000 45,800 10 5210 5 Food & Catering for Events 458 - - - 10 5236 5 Computer Software - Application 1,000 - - - 10 5900 5 Miscellaneous Expense (1) - - - 10 5904 5 Incident Repair or Replacement - 1,040,000 1,040,000 - Total Materials and Supplies 36,462 1,076,000 1,076,000 45,800 Services and Charges 10 5301 5 Advertisement 32 1,800 1,800 1,800 10 5303 5 Subscriptions, Publications & Dues 819 1,453 1,453 - 10 5304 5 Licenses & Permits 3,333 - - - 10 5305 5 Postage 15,070 20,000 20,000 20,000 10 5341 5 Legal 18,939 - - - 10 5344 5 Contract Services 86,933 12,445 12,085 3,200 10 5358 5 Hospitality - 1,200 1,200 1,200 10 5360 5 Mileage Reimbursement 253 500 500 500 Support Services Administration Line Item Detail 66 Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Support Services Administration Line Item Detail 10 5361 5 Training & Development 20,864 5,850 7,242 10,000 10 5362 5 Travel 1,168 10,300 8,908 10,300 10 5375 5 Employee Recognition 6,656 - 293 12,676 10 5385 5 Board & Volunteer Recognition 281 500 207 500 10 5422 5 Insurance - Liability 2,509 - - - 10 5424 5 Equipment Lease/Rental 233,004 179,824 179,824 100,700 Total Service and Charges 389,861 233,872 233,512 160,876 Transfers 10 6020 5 Int. Transfer Out 1,147,000 75,000 150,000 160,000 10 6500 5 Ext. Transfer Out 75,000 - - - Total Transfers 1,222,000 75,000 150,000 160,000 Total Administration 2,202,579 1,875,723 1,867,019 1,185,715 67 Administration Explanation of Accounts Budgeted Fund Acct Dept Restriction Project Account Name Additional Description 2025 10 5200 5 U 20006 Office Supplies & Printing Copier Charges (Public machines) 20,000 10 5200 5 U 20000 Office Supplies & Printing Copier Charges 25,800 45,800 10 5301 5 U 20000 Advertisement General Notice Ads 1,800 1,800 10 5305 5 U 20000 Postage Postage for Vendor Payments 20,000 20,000 10 5344 5 U 20000 Contract Services Board Retreat 2,000 10 5344 5 U 20000 Contract Services Shred-It 1,200 3,200 10 5358 5 U 20000 Hospitality Miscellaneous Business Meals 1,200 1,200 10 5360 5 U 20000 Mileage Reimbursement Reimbursement for Personal Vehicle 500 500 10 5361 5 U 20000 Training & Development Opportunity Trainings 9,200 10 5361 5 U 20000 Training & Development ALA 400 10 5361 5 U 20000 Training & Development ALA 400 10,000 10 5362 5 U 20000 Travel ALA 3,900 10 5362 5 U 20000 Travel ALA 3,900 10 5362 5 U 2000 Travel University of TN 2,500 10,300 10 5375 5 U 20000 Employee Recognition Employee Recognition 12,676 12,676 10 5385 5 U 20000 Board & Volunteer Recognition Service Plaques 500 500 10 5424 5 U 20000 Equipment Lease/Rental Equipment Lease/Rental 100,700 100,700 10 6020 5 E 40025 Int. Transfer Out Transfer to IT Reserve 160,000 160,000 Total Budgeted for 2025 366,676 Total Int. Transfer Out Total Board & Volunteer Recognition Total Travel Total Employee Recognition Total Hospitality Total Mileage Reimbursement Total Equipment Lease/Rental Support Services Total Office Supplies & Printing Total Training & Development Total Advertisement Total Contract Services Total Postage 68 Support Services Finance & Human Resources 1. 2. 3. 4. 5. 6. Actual Budgeted Estimated Budgeted 2023 2024 2024 2025 $ 307,443 $ 481,535 $ 482,995 $ 525,074 49,306 3,850 4,995 9,020 286,980 574,956 488,218 492,660 - - - - Capital - Library Operations - 88,020 93,466 90,616 Total before Transfers 643,729 1,148,361 1,069,674 1,117,370 Transfers - - - - Total Finance & Human Resources $ 643,729 $ 1,148,361 $ 1,069,674 $ 1,117,370 Materials and Supplies Services and Charges Maintenance Ensure Library obligated payments, via checks and electronic transfers, are complete, accurate, and timely. Program Description, Goals, and Objectives: The Finance & Human Resources Department manages the financial affairs of the Fayetteville Public Library through the execution of sound financial and operational policies and procedures. The Department provides financial controls for departments to help ensure proper stewardship of public funds, as well as services that support management decisions through timely and accurate processing and reporting. The functions within the department include annual budget preparation and monitoring, financial reporting, internal controls, treasury/investments, purchasing, accounts payable, accounts receivable, payroll, regulatory compliance, asset management, maintenance of grant records, and audits. The Department also develops and manages a full range of human resource programs designed to maximize employee performance in service of the Library objectives. The Department is concerned with the management of employees, focusing on policies and on systems including employee relations dealing with concerns of employees and policy violations, such as harassment or discrimination, and family leave programs. HR undertakes a number of activities, including employee benefit design, employee recruitment, training and development, performance appraisal, employee wellness, worker’s compensation and managing pay and benefit systems. Additionally, the Department concerns itself with organizational change and employee relations. In 2025, the Finance & Human Resources department's goals are the following: Accurate and timely financial reporting. Provide assistance to Library staff in the purchase of commodities and services while ensuring inclusivity in the procurement process through fair and open competition. Safeguard assets through strong financial management. Improve operational efficiencies with HRIS system and accounting system. Improve efficiencies by implementing dashboards and reports and converting official personnel folders and paper records to digital format. Program Expenditures Personnel Services 69 Support Services Finance & Human Resources Performance Measures Actual Planned Estimated Planned 2023 2024 2024 2025 1.N/A 200 N/A N/A 2. N/A 85.0%N/A N/A 3. 1326 1800 1107 1200 4. 2.1% 30.0% 4.0%10.0% 5. 65.0% 93.0% 54.0%93.0% 6. 17.0% 7.0% 20.0%10.0% 7. 70.0% 100.0% 20.0%100.0% 8. 111 1 9. N/A 1 N/A N/A 10.39.8% 14.0% 25.9%12.0% 11. 351 0 12. N/A 30 32 30 13. 13.3%*16.3%15% *New performance measure FY 2025 Percent of accounts receivable over 90 days Percent of bank accounts reconciled within 30 days New Hire Turnover Rate (less than 365 days tenure) Percent of employees who complete their probationary period Turnover rate Workers' compensation incidents/claims (lost time and/or med exp) Average days to hire (time of job opening to start date) "Clean" audit opinion for prior fiscal year Demand/Workload Purchase request transactions Total number of vendor payments issued Percent of vendor payments made electronically Percent of payments issued by due date Percent of purchase orders processed within 10 days 70 Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Personnel Services 10 5100 7 Salaries 183,365 252,264 375,693 351,846 10 5102 7 Hourly Wages 36,122 97,094 25,235 20,394 10 5103 7 Overtime - - 126 - 10 5105 7 Vacation Pay 14,606 - 1,749 - 10 5106 7 Sick Pay 9,531 - 39 - 10 5112 7 Holiday Pay 3,877 - 491 - Total Salaries & Wages 247,501 349,358 403,332 372,240 10 5109 7 LT Disability - 1,083 - 743 10 5113 7 Social Security Taxes 17,347 26,726 12,148 28,476 10 5115 7 Unemployment 135 7,130 3,330 390 10 5116 7 Workers Compensation - 38,400 38,368 50,000 10 5120 7 Health Insurance 13,855 24,466 10,260 30,618 10 5121 7 Health Savings Account 3,180 5,620 1,590 4,030 10 5122 7 Life Insurance 1,477 1,063 925 614 10 5125 7 AD&D 148 177 101 205 10 5135 7 Retirement Saving Plan 23,800 27,512 12,941 37,758 Total Personnel Services 307,443 481,535 482,995 525,074 Materials and Supplies 10 5200 7 Office Supplies & Printing 2,408 3,850 1,816 9,020 10 5236 7 Computer Software - Application 47,049 - - - 10 5900 7 Miscellaneous Expense (151) - 3,179 - Total Materials and Supplies 49,306 3,850 4,995 9,020 Services and Charges 10 5301 7 Advertisement - 800 - - 10 5303 7 Subscriptions, Publications & Dues 599 1,530 1,397 2,730 10 5340 7 Audit 48,250 62,400 50,000 54,000 10 5341 7 Legal - 8,000 20,866 15,000 10 5344 7 Contract Services 392 11,416 16,834 4,630 10 5347 7 Software Expense (<$5k) - YE USE ONLY 2,313 - - - 10 5361 7 Training & Development 4,128 34,800 17,128 18,350 10 5362 7 Travel 486 10,800 12,889 4,500 10 5375 7 Employee Recognition - 7,500 18,778 13,000 10 5394 7 Admin & Management Fees 6,467 32,800 26,500 32,200 10 5395 7 Bank Service Charges 21,426 28,010 23,936 28,000 10 5421 7 Insurance - Building 190,366 234,200 197,190 255,000 10 5422 7 Insurance - Liability 12,553 22,700 22,700 25,250 10 5905 7 Operating Contingency - 120,000 80,000 40,000 Total Service and Charges 286,980 574,956 488,218 492,660 Support Services Finance & Human Resources Line Item Detail 71 Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Support Services Finance & Human Resources Line Item Detail Capital 10 5828 7 Software Expense (Capitalized) - 88,020 93,466 90,616 Total Capital - 88,020 93,466 90,616 Total Finance & Human Resources 643,729 1,148,361 1,069,674 1,117,370 72 Finance and Human Resources Explanation of Accounts Budgeted Fund Acct Dept Restriction Project Account Name Additional Description 2025 10 5116 7 U 20000 Workers Compensation Workers Compensation 50,000 50,000 10 5200 7 U 20000 Office Supplies & Printing Binders for Budgets 100 10 5200 7 U 20000 Office Supplies & Printing Office Supplies 600 10 5200 7 U 20000 Office Supplies & Printing Name Tags (HR) 2,000 10 5200 7 U 20000 Office Supplies & Printing Ink Cartridges for Printer 300 10 5200 7 U 20000 Office Supplies & Printing Checks 5,000 10 5200 7 U 20000 Office Supplies & Printing Check Envelopes 1,020 9,020 10 5303 7 U 20000 Subscriptions, Publications & Dues Amazon Business Prime Subscription 1,400 10 5303 7 U 20000 Subscriptions, Publications & Dues Dues for GFOA - 2 Employees 600 10 5303 7 U 20000 Subscriptions, Publications & Dues Dues for AGFOA - 2 Employees 130 10 5303 7 U 20000 Subscriptions, Publications & Dues SHRM Membership - 2 Employees 600 2,730 10 5340 7 U 20000 Audit Auditors (FORVIS) 54,000 54,000 10 5341 7 U 20000 Legal Policy Amendment Review 7,500 10 5341 7 U 20000 Legal Attorney Fees for HR and Admin 7,500 15,000 10 5344 7 U 20000 Contract Services Background Checks 600 10 5344 7 U 20000 Contract Services COBRA Services 2,400 10 5344 7 U 20000 Contract Services Employee Assistance Program 1,630 4,630 10 5361 7 U 20000 Training & Development Continuing Professional Education - Accounting 2,000 10 5361 7 U 20000 Training & Development Continuing Professional Education - HR 6,000 10 5361 7 U 20000 Training & Development GFOA Conference - 1 600 10 5361 7 U 20000 Training & Development AGFOA Conference - 3 750 10 5361 7 U 20000 Training & Development In-Service Training for Staff (HR) 9,000 18,350 10 5362 7 U 20000 Travel AGFOA Conference - 3 1,500 10 5362 7 U 20000 Travel GFOA Conference (Washington DC) 3,000 4,500 10 5375 7 U 20000 Employee Recognition In-Year Misc. Morale Boosters 8,000 10 5375 7 U 20000 Employee Recognition New Hire T-Shirts 5,000 13,000 10 5394 7 U 20000 Admin & Management Fees Retirement Fund Bank Fees & Benefit Plan Fees 32,200 32,200 10 5395 7 U 20000 Bank Service Charges Bank Service Charges 28,000 28,000 10 5421 7 U 20000 Insurance - Building Insurance - Building 255,000 255,000 Total Insurance - Building Total Bank Charges Total Training & Development Total Travel Total Employee Recognition Total Admin & Management Fees Total Subscriptions, Publications & Dues Total Audit Total Legal Total Contract Services Support Services Total Workers Compensation Total Office Supplies & Printing 73 Finance and Human Resources Explanation of Accounts Budgeted Fund Acct Dept Restriction Project Account Name Additional Description 2025 Support Services 10 5422 7 U 20000 Insurance - Liability Insurance - Liability 11,850 10 5422 7 U 20000 Insurance - Liability Cyber Security 7,600 10 5422 7 U 20000 Insurance - Liability Automobile 5,000 10 5422 7 U 20000 Insurance - Liability Volunteer 800 25,250 10 5828 7 U 20000 Software Expense (Capitalized) Stampli 8,016 10 5828 7 U 20000 Software Expense (Capitalized) Panda Doc 600 10 5828 7 U 20000 Software Expense (Capitalized) Sage Intacct 48,800 10 5828 7 U 20000 Software Expense (Capitalized) SalaryCube 2,300 10 5828 7 U 20000 Software Expense (Capitalized) HRIS (ADP)30,900 90,616 Total Budgeted for 2025 602,296 Total Software Expense (Capitalized) Total Insurance - Liability 74 Support Services Facilities Services 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Actual Budgeted Estimated Budgeted 2023 2024 2024 2025 $ 683,837 $ 737,665 $ 700,730 $ 738,922 77,182 104,604 99,308 110,700 618,181 695,577 624,625 730,695 66,942 71,190 76,757 75,200 Capital - Library Operations - 15,744 (2,167) 78,000 Total before Transfers & Reserves 1,446,142 1,624,780 1,499,253 1,733,517 Transfers - - - - Reserves - 1,060,000 1,059,105 278,000 Total Facilities Services $ 1,446,142 $ 2,684,780 $ 2,558,358 $ 2,011,517 Tool library expansion and installation. Program Expenditures Personnel Services Materials and Supplies Services and Charges Maintenance Building Safety: including safety training, safety reports, building and grounds safety walkthroughs, ADA compliance. Program Description, Goals, and Objectives: The Facilities Services Department maintains the building and grounds. In 2025, Facilities plans to complete several projects, including 20 year roof inspection, welcome desk remodels, and furniture upholstery. Facilities also manages and oversees on a consistent basis the following: In 2025, the Facilities Services department's goals are the following: Housekeeping and building maintenance on 180,000 square feet of heated and cooled space. Furniture and equipment maintenance to minimize down time and ensure optimal use. Landscape maintenance on approximately five (5) acre campus. Monitoring of activities to ensure a safe space for library patrons and staff. Oversight and implementation of all deli and kitchen maintenance. Logistical and space needs for large and small events. Provide input to the Executive Director related to maintenance, building changes and additional building projects. Building Security: including vehicular and walking traffic flow, criminal trespass, criminal activity, Parking, staff incidents and incident reporting, communication to Police-Fire-EMS, and all over night on call and building reporting. 75 Support Services Facilities Services Performance Measures Actual Planned Estimated Planned 2023 2024 2024 2025 1.136,250 125,000 125,000 125,000 2.40 150 150 150 3.28,000 45,000 45,000 45,000 4.4,500 4,500 4,500 4,500 5.1,500 1,000 1,000 1,000 6.- 75 75 75 7.225 300 300 300 8.200 200 200 200 9. 1,800 2,000 2,000 1,500 10. 3,600 4,000 4,000 4,000 11.Shipping and Receiving 120 150 150 150 Furniture Reupholstered Lighting Replacements or repairs Boiler Inspection Hours HVAC Inspections repairs and replacements Events set up and tear down 10 event spaces 25 additional spaces Security - Annual Patrols Demand/Workload Carpet Cleaning/Square Ft. Upholstery Clean/Replacement Storage Cleaning/Square Ft. Maintenance Work Orders 76 Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Personnel Services 10 5100 25 Salaries 156,618 156,499 227,374 214,802 10 5102 25 Hourly Wages 311,164 392,662 369,358 359,288 10 5103 25 Overtime 10,167 - 7,562 - 10 5105 25 Vacation Pay 28,483 - 12,485 - 10 5106 25 Sick Pay 14,146 - 5,597 - 10 5112 25 Holiday Pay 16,072 - 5,657 - Total Salaries & Wages 536,650 549,161 628,033 574,090 10 5109 25 LT Disability - 1,668 - 1,003 10 5113 25 Social Security Taxes 37,126 42,011 18,333 43,916 10 5115 25 Unemployment 650 - 515 975 10 5120 25 Health Insurance 61,346 87,626 27,778 65,486 10 5121 25 Health Savings Account 6,836 10,737 3,560 11,420 10 5122 25 Life Insurance 2,794 1,637 1,253 860 10 5125 25 AD&D 308 273 153 286 10 5135 25 Retirement Saving Plan 38,127 44,552 21,105 40,886 Total Personnel Services 683,837 737,665 700,730 738,922 Materials and Supplies 10 5200 25 Office Supplies & Printing 309 1,000 3,641 3,000 10 5201 25 Small Tools & Equipment 4,535 23,526 23,526 28,000 10 5202 25 Computer & Tech Equipment < $5k - YE US 479 - - - 10 5203 25 Medical Supplies 1,588 4,000 3,916 4,000 10 5210 25 Food & Catering for Events - - 124 1,000 10 5218 25 Cleaning Supplies 43,619 58,000 57,343 61,200 10 5224 25 Landscape Materials 8,092 10,025 9,080 10,000 10 5230 25 Computer Hardware Supplies - - 1,501 2,500 10 5233 25 Computer Software - Cataloging 807 - - - 10 5235 25 Signage 1,200 1,000 177 1,000 10 5236 25 Computer Software - Application 2,208 - - - 10 5251 25 Programming Materials & Supplies 14,345 7,053 - - Total Materials and Supplies 77,182 104,604 99,308 110,700 Support Services Facilities Services Line Item Detail 77 Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Support Services Facilities Services Line Item Detail Services and Charges 10 5303 25 Subscriptions, Publications & Dues 150 600 807 1,000 10 5304 25 Licenses & Permits - - - 150 10 5312 25 Natural Gas 24,582 57,500 27,137 27,200 10 5314 25 Electricity 262,328 262,000 226,952 288,000 10 5316 25 Municipal Water 23,937 13,900 13,269 24,600 10 5344 25 Contract Services 275,498 313,335 312,731 342,145 10 5360 25 Mileage Reimbursement 751 1,000 1,000 1,000 10 5361 25 Training & Development 5,313 4,750 4,721 5,400 10 5362 25 Travel 4,508 14,692 14,612 13,600 10 5375 25 Employee Recognition 141 - - - 10 5390 25 Uniform Expense 9,949 12,600 12,536 13,000 10 5423 25 Other Rental 10,780 13,200 10,860 12,600 10 5424 25 Equipment Lease/Rental 244 2,000 - 2,000 Total Service and Charges 618,181 695,577 624,625 730,695 Maintenance 10 5401 25 Building Maintenance 65,422 61,090 60,356 66,100 10 5405 25 Landscape Maintenance 462 4,000 10,111 4,000 10 5410 25 Equipment Maintenance 1,058 5,100 5,590 5,100 10 5415 25 Software Maintenance - 1,000 700 - 10 5420 25 Computer Equipment Maintenance - - - - Total Maintenance 66,942 71,190 76,757 75,200 Capital 10 5810 25 Computer & Technological Equipment - 2,000 (2,875) - 10 5828 25 Software Expense (Capitalized)- 6,500 708 - 10 5871 25 Furniture & Equipment (> $5k)- 7,244 - 78,000 30 5871 25 Furniture & Equipment (> $5k)- 1,060,000 1,059,105 278,000 Total Capital - 1,075,744 1,056,938 356,000 Total Factilities Services 1,446,142 2,684,780 2,558,358 2,011,517 78 Facilities Services Explanation of Accounts Budgeted Fund Acct Dept Restriction Project Account Name Additional Description 2025 10 5200 25 U 20000 Office Supplies & Printing Lanyards, Security Badges, Holders, etc. 3,000 3,000 10 5201 25 U 20000 Small Tools & Equipment Hand Tools 20,500 10 5201 25 U 20000 Small Tools & Equipment iPads & Other Tech for Building Maintenance 3,000 10 5201 25 U 20000 Small Tools & Equipment Meraki Cameras (6) 4,500 28,000 10 5203 25 U 20000 Medical Supplies First Aid Supplies, Automatic External Defibrillator 4,000 4,000 10 5210 25 U 20000 Food & Catering for Events Food & Catering for Events 1,000 1,000 10 5218 25 U 20000 Cleaning Supplies Janitorial 61,200 61,200 10 5224 25 U 20000 Landscape Materials Mulch, Plants, etc. 10,000 10,000 10 5230 25 U 20000 Computer Hardware Supplies Computer Hardware Supplies 2,500 2,500 10 5235 25 U 20000 Signage Building repair signage, parking and lot signage 1,000 1,000 10 5303 25 U 20000 Subscriptions, Publications & Dues ISSA 1,000 1,000 10 5304 25 U 20000 Licenses & Permits Licenses & Permits 150 150 10 5312 25 U 20000 Natural Gas Black Hills 27,200 27,200 10 5314 25 U 20000 Electricity SWEPCO 288,000 288,000 10 5316 25 U 20000 Municipal Water Building Water 12,000 10 5316 25 U 20000 Municipal Water Landscape Water 12,600 24,600 10 5344 25 U 20000 Contract Services Piano Tuning 3,600 10 5344 25 U 20000 Contract Services Conveyor 9,950 10 5344 25 U 20000 Contract Services Elevators 39,300 10 5344 25 U 20000 Contract Services Pest Control 15,447 10 5344 25 U 20000 Contract Services Generator 6,598 10 5344 25 U 20000 Contract Services Solar Panels 2,400 10 5344 25 U 20000 Contract Services Carpet Cleaning 21,000 10 5344 25 U 20000 Contract Services Painting 20,000 10 5344 25 U 20000 Contract Services Heating 16,000 10 5344 25 U 20000 Contract Services Cooling 16,000 10 5344 25 U 20000 Contract Services Water Treatment 3,600 10 5344 25 U 20000 Contract Services Fire Safety 24,500 10 5344 25 U 20000 Contract Services Backflow Preventer 700 10 5344 25 U 20000 Contract Services Electrical 22,000 10 5344 25 U 20000 Contract Services Plumbing 6,150 10 5344 25 U 20000 Contract Services Coring and Cutting and Grinding 1,000 Total Subscriptions, Publications & Dues Total Licenses & Permits Total Natural Gas Total Electricity Total Municipal Water Total Food & Catering for Events Total Cleaning Supplies Total Landscape Materials Total Computer Hardware Supplies Total Signage Total Medical Supplies Support Services Total Office Supplies & Printing Total Small Tools & Equipment 79 Facilities Services Explanation of Accounts Budgeted Fund Acct Dept Restriction Project Account Name Additional Description 2025 Support Services 10 5344 25 U 20000 Contract Services Millwork 15,000 10 5344 25 U 20000 Contract Services Furniture 6,000 10 5344 25 U 20000 Contract Services Ice-Snow-Landscape Maintenance 3,500 10 5344 25 U 20000 Contract Services Signs and Pictures 1,200 10 5344 25 U 20000 Contract Services Landscape Contract 58,000 10 5344 25 U 20000 Contract Services Smith two way radio 5,000 10 5344 25 U 20000 Contract Services Kitchen Equipment Maintenance 42,000 10 5344 25 U 20000 Contract Services CAS Service - Captiveaire 3,200 342,145 10 5360 25 U 20000 Mileage Reimbursement Personal Vehicle 1,000 1,000 10 5361 25 U 20000 Training & Development Event training CEUs 300 10 5361 25 U 20000 Training & Development Facilities training CEUs 1,300 10 5361 25 U 20000 Training & Development Facilities Summit (Several Staff) 1,300 10 5361 25 U 20000 Training & Development VRF Training (Several Staff) ISSA 2,500 5,400 10 5362 25 U 20000 Travel Event CEUs 600 10 5362 25 U 20000 Travel Facilities CEUs 2,000 10 5362 25 U 20000 Travel Facilities Summit (Several Staff) 5,500 10 5362 25 U 20000 Travel VRF Training (Several Staff) ISSA 5,500 13,600 10 5390 25 U 20000 Uniform Expense Employee Uniforms 13,000 13,000 10 5423 25 U 20000 Other Rental Rent & Storage 12,600 12,600 10 5424 25 U 20000 Equipment Lease/Rental Heavy Equipment 2,000 2,000 10 5401 25 U 20000 Building Maintenance Parts, Paint, Filters, Carpet & Drywall Repair, etc.65,500 10 5401 25 U 20049 Building Maintenance Bookmobile Maintenance 600 66,100 10 5405 25 U 20000 Landscape Maintenance Repairs to the Sprinkler System and Lighting 4,000 4,000 10 5410 25 U 20000 Equipment Maintenance Repair Parts 5,100 5,100 10 5871 25 U 20000 Furniture & Equipment (> $5k) Riding Equipment for Floors 78,000 30 5871 25 E 40021 Furniture & Equipment (> $5k) Mountain Street Garage Entrance 72,000 30 5871 25 E 40022 Furniture & Equipment (> $5k) Sidewalk & Joint Repairs & Replacement 106,000 30 5871 25 E 40020 Furniture & Equipment (> $5k) Front Welcome Desk 100,000 356,000 Total Budgeted for 2025 1,272,595 Total Furniture & Equipment (> $5k) Total Other Rental Total Equipment Lease/Rental Total Building Maintenance Total Landscape Maintenance Total Equipment Maintenance Total Mileage Reimbursement Total Training & Development Total Travel Total Uniform Expense Total Contract Services 80 Support Services Information Technology Services 1. 2. 3. 4. 5. 6. Actual Budgeted Estimated Budgeted 2023 2024 2024 2025 $ 485,271 $ 573,955 $ 584,145 $ 611,066 36,685 40,080 36,731 39,900 61,195 82,100 51,746 136,300 260,502 75,855 63,918 80,200 Capital - Library Operations 25,300 268,641 185,757 328,781 Total before Transfers & Reserves 868,953 1,040,631 922,297 1,196,247 Transfers - - - - Reserves - 260,000 243,570 55,000 Total Technology Information Services $ 868,953 $ 1,300,631 $ 1,165,867 $ 1,251,247 Materials and Supplies Services and Charges Maintenance Personnel Services Program Description, Goals, and Objectives: The Information Technology Services Division encompasses three departmental units that manage the technological needs of the library. The information technology department manages LAN and Wi-Fi administration, Server, public and staff PC administration as well as the public PC access control and printing system, and the VoIP phone system and paging system, and all library service kiosks. Software administration includes Windows AD domain, SharePoint, Koha ILS system, Office 365 Exchange, Laserfiche document management system among others. The AV Department manages all the AV technology in the library’s event and rental spaces as well as the study rooms. The AV team supports all audiovisual event support as well as livestreaming and video and audio editing services for the library's original digital content. The Center for Innovation department manages the center’s studios and content creation spaces. CFI staff oversee and facilitates the orientations, classes, and programs such as From Maker to Market held in the CFI as well as manages the LevelUp workforce development program at the library. This program provides free workforce training programs in the skilled trades, audiovisual and Information Technology. In 2025, the Information Technology Services department's goals are the following: Provide reliable, robust, secure, and innovative information technology products and services to enable and empower the patrons and staff of the Fayetteville Public Library. Produce top quality live AV productions and provide live streams for total patron accessibility. Support all audiovisual needs in the event spaces, room rentals, and study rooms. Manage and program the Center for Innovation to provide top quality training opportunities for the public. Continue the development and expand the LevelUp Workforce training programs offered through the Center for Innovation to enhance the lives of the citizens of Fayetteville through upskilling and re-skilling for job growth and advancement, and offer soft skills and financial literacy training. Seek continuing grant funding opportunities to enhance The Center's offerings to the public. Program Expenditures 81 Support Services Information Technology Services Performance Measures Actual Planned Estimated Planned 2023 2024 2024 2025 1. 80 60 70 72 2.18,138 12,000 20,000 24,000 3.150 163 125 125 4.102,306 82,000 110,000 115,000 5.277 150 272 150 Public PC sessions Audio/Video Productions Live Streamed Event Views Participants in LevelUp Programs Demand/Workload Public Wi-Fi Data Usage (Terabytes) 82 Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Personnel Services 10 5100 30 Salaries 213,182 286,270 344,546 337,563 10 5102 30 Hourly Wages 130,239 153,920 162,123 138,071 10 5103 30 Overtime 3,017 - 2,235 - 10 5105 30 Vacation Pay 15,795 - 9,954 - 10 5106 30 Sick Pay 8,854 - 4,519 - 10 5112 30 Holiday Pay 8,041 - 3,025 - Total Salaries & Wages 379,128 440,190 526,401 475,634 10 5109 30 LT Disability - 1,453 - 904 10 5113 30 Social Security Taxes 27,650 33,675 15,766 36,386 10 5115 30 Unemployment 298 - 255 520 10 5120 30 Health Insurance 35,550 52,946 21,248 42,945 10 5121 30 Health Savings Account 6,444 8,008 3,206 6,980 10 5122 30 Life Insurance 2,235 1,426 1,147 777 10 5125 30 AD&D 237 238 135 260 10 5135 30 Retirement Saving Plan 33,729 36,019 15,987 46,660 Total Personnel Services 485,271 573,955 584,145 611,066 Materials and Supplies 10 5200 30 Office Supplies & Printing 276 1,080 199 900 10 5230 30 Computer Hardware Supplies 32,379 39,000 36,532 39,000 10 5236 30 Computer Software - Application 4,030 - - - Total Materials and Supplies 36,685 40,080 36,731 39,900 Services and Charges 10 5305 30 Postage 140 - - - 10 5310 30 Telecommunications 41,280 52,000 34,392 67,800 10 5344 30 Contract Services 4,403 9,500 225 29,000 10 5360 30 Mileage Reimbursement - - 268 - 10 5361 30 Training & Development 14,159 6,872 5,984 7,300 10 5362 30 Travel 1,213 13,728 10,877 32,200 Total Service and Charges 61,195 82,100 51,746 136,300 Maintenance 10 5410 30 Equipment Maintenance 93,646 75,855 64,047 80,200 10 5415 30 Software Maintenance 166,856 - (129) - Total Maintenance 260,502 75,855 63,918 80,200 Capital 10 5810 30 Computer & Technological Equipment - 8,246 7,543 25,000 50 5810 30 Computer & Technological Equipment - 260,000 243,570 55,000 10 5828 30 Software Expense (Capitalized)25,300 260,395 178,214 303,781 Total Capital 25,300 528,641 429,327 383,781 Total Information Technology Services 868,953 1,300,631 1,165,867 1,251,247 Support Services Information Technology Services Line Item Detail 83 Information Technology Services Explanation of Accounts Budgeted Fund Acct Dept Restriction Project Account Name Additional Description 2025 10 5200 30 U 20000 Office Supplies & Printing Office Supplies 900 900 10 5230 30 U 20000 Computer Hardware Supplies IT Hardware 18,000 10 5230 30 U 20000 Computer Hardware Supplies AV Gear 21,000 39,000 10 5310 30 U 20000 Telecommunications MiFis - Verizon 24,000 10 5310 30 U 20000 Telecommunications VOIP - HBS 21,600 10 5310 30 U 20000 Telecommunications Cable - Analog Phones Cox 7,800 10 5310 30 E 60004 Telecommunications Internet - AT&T 14,400 67,800 10 5344 30 U 20000 Contract Services eRate Consultant 2,500 10 5344 30 U 20000 Contract Services Network Engineering Services 6,000 10 5344 30 U 20000 Contract Services Microsoft Pay-Per-Incident Tickets 1,000 10 5344 30 U 20000 Contract Services Annual Network Vulnerability Scan/Penetration Test 7,000 10 5344 30 U 20000 Contract Services Laserfiche Workflow Development Project 6,500 10 5344 30 U 20000 Contract Services API Connection Project - Communico & TripleSeat 6,000 29,000 10 5361 30 U 20000 Training & Development Avixa Team Membership 500 10 5361 30 U 20000 Training & Development ArLA Membership (4) 800 10 5361 30 U 20000 Training & Development ALA Conference (2) 1,000 10 5361 30 U 20000 Training & Development Infocomm (3) 1,500 10 5361 30 U 20000 Training & Development Avid Training (1) online 1,200 10 5361 30 U 20000 Training & Development ARLA Conference (4) in state 800 10 5361 30 U 20000 Training & Development Computers in Libraries (3) 1,500 7,300 10 5362 30 U 20000 Travel HBS Innovate (3) 7,800 10 5362 30 U 20000 Travel ALA Conference (2) 5,200 10 5362 30 U 20000 Travel Infocomm (3) 7,800 10 5362 30 U 20000 Travel ARLA Conference (2) in state 3,600 10 5362 30 U 20000 Travel Computers in Libraries (3) 7,800 32,200 10 5410 30 U 20000 Equipment Maintenance Bibliotheca Maintenance - Holds Locker, Gates, Open+ RFID Pads, Self Checks, SmartPay Terminals 40,000 10 5410 30 U 20000 Equipment Maintenance Laptops Anywhere Kiosk Maintenance 8,300 10 5410 30 U 20000 Equipment Maintenance UPS Maintenance 3,600 10 5410 30 U 20000 Equipment Maintenance Envisionware Print Release Kiosk Maintenance 5,500 10 5410 30 U 20000 Equipment Maintenance Envisionware LDS Station Maintenance 800 10 5410 30 U 20000 Equipment Maintenance Cisco SmartNET 17,000 10 5410 30 U 20000 Equipment Maintenance Event Center Rigging Annual Inspection and Maintenan 5,000 80,200 10 5810 30 U 20000 Computer & Technological Equipme Replace PCs in 3 Self Checks 15,000 10 5810 30 U 20000 Computer & Technological Equipme Replace CC readers at Welcome Desk 5,000 10 5810 30 U 60008 Computer & Technological Equipme Network hardware line (rem. funded by eRate)5,000 50 5810 30 U 20000 Computer & Technological Equipme Phone System Project 55,000 80,000 Total Computer & Technological Equipment Total Equipment Maintenance Total Training & Development Total Travel Total Telecommunications Total Contract Services Total Computer Hardware Supplies Support Services Total Office Supplies & Printing 84 Information Technology Services Explanation of Accounts Budgeted Fund Acct Dept Restriction Project Account Name Additional Description 2025 Support Services 10 5828 30 U 20000 Software Expense (Capitalized) SSL Certificates - Catalog/Phone System/Exchange 4,000 10 5828 30 U 20000 Software Expense (Capitalized) CONTENT DM Implementation 5,000 10 5828 30 U 20000 Software Expense (Capitalized) Annual Adobe Creative Cloud, Acrobat Pro and Stock 48,000 10 5828 30 U 20000 Software Expense (Capitalized) B&T Content Café 150 10 5828 30 U 20000 Software Expense (Capitalized) CM.com Texting Service 3,600 10 5828 30 U 20000 Software Expense (Capitalized) Bibliotheca CloudLibrary Software Maintenance 3,500 10 5828 30 U 20000 Software Expense (Capitalized) Chrome OS Licenses 1,000 10 5828 30 U 20000 Software Expense (Capitalized) Cisco AMP (Moving to Defender)6,000 10 5828 30 U 20000 Software Expense (Capitalized) Cisco Flex renewal 6,200 10 5828 30 U 20000 Software Expense (Capitalized) Cisco Umbrella renewal 10,000 10 5828 30 U 20000 Software Expense (Capitalized) Communico 17,500 10 5828 30 U 20000 Software Expense (Capitalized) DeepFreeze 4,000 10 5828 30 U 20000 Software Expense (Capitalized) Envisionware CC Terminals 2,700 10 5828 30 U 20000 Software Expense (Capitalized) Envisionware Mobile Print 725 10 5828 30 U 20000 Software Expense (Capitalized) Envisionware PCRes, LPT1, AAM and Ecommerce 9,000 10 5828 30 U 20000 Software Expense (Capitalized) NinjaOne 6,000 10 5828 30 U 20000 Software Expense (Capitalized) Laptops Anywhere Software Maintenance 3,000 10 5828 30 U 20000 Software Expense (Capitalized) Livestream Service (Vimeo)900 10 5828 30 U 20000 Software Expense (Capitalized) MimeCast Email Filter 12,000 10 5828 30 U 20000 Software Expense (Capitalized) Ninite 600 10 5828 30 U 20000 Software Expense (Capitalized) O365 Licenses 6,000 10 5828 30 U 20000 Software Expense (Capitalized) Entra P1 (Azure active directory)900 10 5828 30 U 20000 Software Expense (Capitalized) Microsoft Server 2022 - Datacenter Core Licenses 6,000 10 5828 30 U 20000 Software Expense (Capitalized) Microsoft Defender for EndPoints and Servers 5,500 10 5828 30 U 20000 Software Expense (Capitalized) Microsoft Copilot 3,000 10 5828 30 U 20000 Software Expense (Capitalized) Bywater Koha and Aspen 28,000 10 5828 30 U 20000 Software Expense (Capitalized) OCLC Content DM 5,000 10 5828 30 U 20000 Software Expense (Capitalized) Comprise Smart Pay Online Gateway 4,000 10 5828 30 U 20000 Software Expense (Capitalized) Spotify for Storytimes 492 10 5828 30 U 20000 Software Expense (Capitalized) Storyblox Annual Subscription 400 10 5828 30 U 20000 Software Expense (Capitalized) PayPal Payflow Subscription for Communico 500 10 5828 30 U 20000 Software Expense (Capitalized) Dropbox Annual Subscription 250 10 5828 30 U 20000 Software Expense (Capitalized) Bitwarden 5,000 10 5828 30 U 20000 Software Expense (Capitalized) UCP Creditcall 300 10 5828 30 U 20000 Software Expense (Capitalized) EZProxy 5,000 10 5828 30 U 20000 Software Expense (Capitalized) Building Automation System (BAS) Software (Facilities 1,000 10 5828 30 U 20000 Software Expense (Capitalized) Various BAS Applications (Facilities)2,500 10 5828 30 U 20000 Software Expense (Capitalized) Meraki Camera License (6) (Facilities)3,000 10 5828 30 U 20000 Software Expense (Capitalized) When To Work (Circulation)2,000 10 5828 30 U 20000 Software Expense (Capitalized) Samaritan (Community Engagement)4,200 10 5828 30 U 20000 Software Expense (Capitalized) Patron Point (Marketing)7,200 10 5828 30 U 20000 Software Expense (Capitalized) TripleSeat (Events)5,500 10 5828 30 U 20000 Software Expense (Capitalized) Square Processing Fees (Events)400 10 5828 30 U 20000 Software Expense (Capitalized) Allseated/Prismm (Events)731 10 5828 30 U 20000 Software Expense (Capitalized) PandaDoc (Events)750 10 5828 30 U 20000 Software Expense (Capitalized) PandaDoc (Shared Programming)750 10 5828 30 U 20000 Software Expense (Capitalized) Zoom Licenses (Reference, Youth, Admin)720 10 5828 30 U 20000 Software Expense (Capitalized) Read Aloud (Youth Services)700 10 5828 30 U 20000 Software Expense (Capitalized) OCLC First Search (Circulating Subscription) 3,253 85 Information Technology Services Explanation of Accounts Budgeted Fund Acct Dept Restriction Project Account Name Additional Description 2025 Support Services 10 5828 30 U 20000 Software Expense (Capitalized) OCLC Cataloging & Metadata and WorldShare ILL Subscriptions (Tech Services) 10,000 10 5828 30 U 20000 Software Expense (Capitalized) Baker & Taylor TS360 Reviews - Booklist (Tech Servic 100 10 5828 30 U 20000 Software Expense (Capitalized) Ingram Library Services iPage Reviews (Tech Services 350 10 5828 30 U 20000 Software Expense (Capitalized) Redbird Flight Monthly Maintenance (CFI) 7,200 10 5828 30 U 20000 Software Expense (Capitalized)Avid ProTools Ultimate Annual Subscription for Audio S 400 10 5828 30 U 20000 Software Expense (Capitalized)Avid ProTools Plug-ins Annual Subscription for Audio S 50 10 5828 30 U 20000 Software Expense (Capitalized) UAD Spark Annual Subscription for Audio Studio (CFI) 150 10 5828 30 U 20000 Software Expense (Capitalized) VCarve Pro Makerspace Edition Annual Subscription (C 100 10 5828 30 U 20000 Software Expense (Capitalized) Later.com Monthly Subscription (CFI) 516 10 5828 30 U 20000 Software Expense (Capitalized) AVID ALP Program (CFI) 1,500 10 5828 30 U 20000 Software Expense (Capitalized) Forklift Simulator Annual License (CFI) 3,600 10 5828 30 U 20000 Software Expense (Capitalized) Glowforge Annual Subscription (CFI) 250 10 5828 30 U 20000 Software Expense (Capitalized) Interplay Learning - Skill Mill Subscription LevelUp (CF 9,000 10 5828 30 U 20000 Software Expense (Capitalized) Coursera Subscription LevelUp (CFI) 10,500 10 5828 30 U 20000 Software Expense (Capitalized) Dante Domain Manager Annual Maintenance Subscrip 800 10 5828 30 U 20000 Software Expense (Capitalized) Survey Monkey 900 10 5828 30 U 20000 Software Expense (Capitalized) AssetTiger 500 10 5828 30 U 20000 Software Expense (Capitalized) Laserfiche Cloud Annual Subscription 10,000 10 5828 30 U 20000 Software Expense (Capitalized) Room Alert IDF Monitoring Subscription 500 10 5828 30 U 20000 Software Expense (Capitalized) PowerDMARC 444 303,781 Total Budgeted for 2025 640,181 Total Software Expense (Capitalized) 86 Support Services Marketing & Communications Services 1. 2. 3. Actual Budgeted Estimated Budgeted 2023 2024 2024 2025 $ 190,346 $ 190,066 $ 205,134 $ 212,529 7,933 20,960 19,801 21,645 24,449 34,153 31,347 33,900 - - - - Capital - Library Operations - 7,516 7,516 150 Total before Transfers 222,728 252,695 263,798 268,224 Transfers - - - - Total Marketing & Communications $ 222,728 $ 252,695 $ 263,798 $ 268,224 Maintenance Program Description, Goals, and Objectives: The Marketing & Communications Department creates and implements marketing plans for the Library's internal and external initiatives. The department promotes the Library and its services through connections with local media outlets, print and radio advertising, maintenance of the Library’s website and social media presence. The department maintains the Library’s branding, directs strategic communication, and produces visual and written collateral that increases public awareness and interest. In 2025, the Marketing & Communications Services department's goals are the following: Strengthen relationships with diverse communities and channels to bring awareness to library services. Track the effectiveness of marketing strategies in growing cardholders, program attendance, and fundraising. Maintain and grow transparent communication strategies with internal departments. Program Expenditures Personnel Services Materials and Supplies Services and Charges 87 Support Services Marketing & Communications Services Performance Measures Actual Planned Estimated Planned 2023 2024 2024 2025 1.1,475 2,000 2,000 1,800 2.1,500 2,000 2,000 1,875 3.335,900 340,000 340,000 375,000 4.51 120 100 100 Demand/Workload Number of new requests Number of completed requests Public marketing reach Strategic plans 88 Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Personnel Services 10 5100 20 Salaries 74,326 75,383 85,676 77,486 10 5102 20 Hourly Wages 66,644 79,227 92,694 90,751 10 5103 20 Overtime 548 - 402 - 10 5105 20 Vacation Pay 5,390 - 2,744 - 10 5106 20 Sick Pay 3,181 - 1,285 - 10 5112 20 Holiday Pay 3,606 - 2,653 - Total Salaries & Wages 153,695 154,610 185,454 168,237 10 5109 20 LT Disability - 483 - 303 10 5113 20 Social Security Taxes 11,154 11,828 5,827 12,871 10 5115 20 Unemployment 140 - 88 195 10 5120 20 Health Insurance 10,765 8,350 5,567 12,066 10 5121 20 Health Savings Account 2,195 1,699 921 2,550 10 5122 20 Life Insurance 883 474 421 260 10 5125 20 AD&D 95 80 50 87 10 5135 20 Retirement Saving Plan 11,419 12,542 6,806 15,960 Total Personnel Services 190,346 190,066 205,134 212,529 Materials and Supplies 10 5200 20 Office Supplies & Printing 5,487 12,620 11,801 13,270 10 5235 20 Signage 2,219 8,340 8,000 8,375 10 5251 20 Programming Materials & Supplies 227 - - - Total Materials and Supplies 7,933 20,960 19,801 21,645 Services and Charges 10 5301 20 Advertisement 17,588 18,529 16,455 14,000 10 5303 20 Subscriptions, Publications & Dues 152 - - 800 10 5344 20 Contract Services 6,596 13,124 12,392 15,800 10 5361 20 Training & Development 113 1,700 1,700 2,100 10 5362 20 Travel - 800 800 900 10 5375 20 Employee Recognition - - - 300 Total Service and Charges 24,449 34,153 31,347 33,900 Capital 10 5828 20 Software Expense (Capitalized)- 7,516 7,516 150 Total Capital - 7,516 7,516 150 Total Marketing & Communications 222,728 252,695 263,798 268,224 Support Services Marketing & Communications Services Line Item Detail 89 Marketing & Communications Services Explanation of Accounts Budgeted Fund Acct Dept Restriction Project Account Name Additional Description 2025 10 5200 20 U 20000 Office Supplies & Printing General Office Supplies 1,120 10 5200 20 U 20000 Office Supplies & Printing Printing - English Welcome Brochures (1,000) 3,150 10 5200 20 U 20000 Office Supplies & Printing Printing - English Maps (1,000) 1,600 10 5200 20 U 20000 Office Supplies & Printing Printing - English CFI Brochures (1,000) 1,575 10 5200 20 U 20000 Office Supplies & Printing Printing - Spanish Welcome Brochures (1,000) 1,575 10 5200 20 U 20000 Office Supplies & Printing Printing - Map holder handouts (2 orders of 500) 1,600 10 5200 20 U 20000 Office Supplies & Printing Printing - Bookmarks (2,000) 650 10 5200 20 E 40004 Office Supplies & Printing From Maker to Market: Marketing printing 2,000 13,270 10 5235 20 U 20000 Signage Service update signage (sandwich boards, door sign ho 2,000 10 5235 20 U 20000 Signage Programming signage (posters, floor decal, etc.) 2,200 10 5235 20 U 20000 Signage Wayfinding signage (vinyl+installation) 4,000 10 5235 20 U 10001 Signage (2) SRC Outdoor Banners 175 8,375 10 5301 20 U 20000 Advertisement Social media ads+collaborations 1,500 10 5301 20 U 20000 Advertisement Web Banner Campaigns on Partner Sites 400 10 5301 20 U 20000 Advertisement Media interviews 1,500 10 5301 20 U 20000 Advertisement Visual ad campaigns 4,800 10 5301 20 U 20000 Advertisement Radio ad campaigns 4,800 10 5301 20 E 40004 Advertisement From Maker to Market: Marketing advertisement 1,000 14,000 10 5303 20 U 20000 Subscriptions, Publications & Dues Public relations/marketing committee membership 800 800 10 5344 20 U 20000 Contract Services Ongoing Supplemental Design Work 7,200 10 5344 20 U 20000 Contract Services Wayfinding consultant 5,000 10 5344 20 U 20000 Contract Services Event Photography 1,800 10 5344 20 U 20000 Contract Services Translations 1,800 15,800 10 5361 20 U 20000 Training & Development Professional development conference 2,100 2,100 10 5362 20 U 20000 Travel Travel to professional development conference 900 900 10 5375 20 U 20000 Employee Recognition Team building activities 300 300 10 5828 20 U 20000 Software Expense (Capitalized) Social Media Management Tool 150 150 Total Budgeted for 2025 55,695 Total Software Expense (Capitalized) Total Training & Development Total Travel Total Employee Recognition Total Advertisement Total Subscriptions, Publications & Dues Total Contract Services Total Signage Support Services Total Office Supplies & Printing 90 Food & Event Services Food Services Actual Budgeted Estimated Budgeted 2023 2024 2024 2025 $ 177,594 $ 256,781 $ 108,978 $- 28,377 229,206 101,469 - 24,184 66,490 28,631 - Maintenance - - - - Cost of Goods 145,494 150,500 110,100 - Capital - Food Services - 4,200 61,413 - Total before Transfers 375,649 707,177 410,591 - Transfers - - - - Total Food Services $ 375,649 $ 707,177 $ 410,591 $- Performance Measures Actual Planned Estimated Planned 2023 2024 2024 2025 1.04020 0 2.223 0 3. 223 0 4.442 0 5.444 0 6.01212 0 7. 21212 0 8.066 0 9. 0*16 0 Creative/Innovative Specials and Offerings Quarterly Perfect Health Inspection Monthly Cooler Freezer Inspection Avoidable Patron Complaints - less than New Innovative Menu Options Demand/Workload Accurate Weekly Inventory Servsafe Certification - all Managers Servsafe - all full time staff Quarterly Kitchen Deep Clean Services and Charges Program Description, Goals, and Objectives: A financial analysis has led to the determination that the Food Services Department ceased operations on October 14, 2024. Initially intended to be self-sustaining, the department has faced ongoing financial deficits, making it unsustainable in the long term. Program Expenditures Personnel Services Materials and Supplies 91 Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Personnel Services 80 5100 28 Salaries 18,819 70,658 22,880 - 80 5102 28 Hourly Wages 113,637 130,499 55,412 - 80 5103 28 Overtime 4,975 - 761 - 80 5105 28 Vacation Pay 4,378 - 1,715 - 80 5106 28 Sick Pay 2,885 - 2,500 - 80 5112 28 Holiday Pay 3,753 - 3,301 - Total Salaries & Wages 148,447 201,157 86,569 - 80 5109 28 LT Disability - 471 - - 80 5110 28 Salary Contingency - 4,507 - - 80 5113 28 Social Security Taxes 11,130 15,389 6,226 - 80 5115 28 Unemployment 345 - 216 - 80 5120 28 Health Insurance 10,596 23,477 11,228 - 80 5121 28 Health Savings Account 2,086 5,118 2,123 - 80 5122 28 Life Insurance 421 463 332 - 80 5125 28 AD&D 50 79 41 - 80 5135 28 Retirement Saving Plan 4,519 6,120 2,243 - Total Personnel Services 177,594 256,781 108,978 - Materials and Supplies 80 5200 28 Office Supplies & Printing 159 1,500 577 - 80 5201 28 Small Tools & Equipment 11 - 365 - 80 5210 28 Food & Catering for Events 250 1,000 593 - 80 5211 28 Kitchen Smallwares 3,401 10,000 7,116 - 80 5230 28 Computer Hardware Supplies - 2,500 - - 80 5235 28 Signage - 2,000 - - 80 5236 28 Computer Software - Application 3,580 - - - 80 5251 28 Programming Materials & Supplies 20,976 212,206 92,818 - Total Materials and Supplies 28,377 229,206 101,469 - Services and Charges 80 5303 28 Subscriptions, Publications & Dues 410 1,000 704 - 80 5344 28 Contract Services 11,628 44,750 13,000 - 80 5361 28 Training & Development 2,528 2,500 60 - 80 5362 28 Travel - 7,500 - - 80 5390 28 Uniform Expense 1,964 2,400 3,612 - 80 5395 28 Bank Service Charges 7,654 8,340 7,472 - 80 5500 28 Property Tax Expense - - 3,783 - Total Service and Charges 24,184 66,490 28,631 - Food & Event Services Food Services Line Item Detail 92 Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Food & Event Services Food Services Line Item Detail 80 5600 28 COGS - Food 106,858 108,000 75,676 - 80 5620 28 COGS - Catering 9,638 10,500 11,761 - 80 5640 28 COGS - Non-Alcoholic Beverage 7,128 7,000 5,791 - 80 5660 28 COGS - Alcohol - - 164 - 80 5680 28 COGS - Packaging 21,870 25,000 16,708 - Total Cost of Goods 145,494 150,500 110,100 - Capital 80 5828 28 Software Expense (Capitalized)- 4,200 3,580 - 80 5871 28 Furniture & Equipment (> $5k)- - 57,833 - Total Capital - 4,200 61,413 - Total Food Services 375,649 707,177 410,591 - 93 94 Food & Event Services Events 1. 2. 3. 4. 5. Actual Budgeted Estimated Budgeted 2023 2024 2024 2025 $ 93,163 $ 101,024 $ 144,793 $ 187,086 3,316 3,000 2,545 4,520 16,372 22,000 18,223 24,450 - - - - Capital - Events - 13,750 10,731 7,500 Total before Transfers 112,851 139,774 176,292 223,556 Transfers - 200,000 100,000 175,000 Total Events $ 112,851 $ 339,774 $ 276,292 $ 398,556 Reduce errors and mistakes that create additional workload for the events team and other departmental workloads. Increase bookings in slower months, ex. January, February and December. Program Description, Goals, and Objectives: The Events department has continued to collaborate effectively with the FPL team to improve efficiency. We have maintained profitability while delivering top-quality services to both internal and external clients. Our top achievement for 2024 has been the marked improvement in efficiency and callback time. Looking ahead, the Events team will implement new software systems designed to reduce labor loads by 50%. Currently, our study rooms and event spaces are nearing full capacity. Although the Event Center has potential for further growth, there will be a shortage of personnel to manage additional events. For 2024, we projected 700 room usages; the Events team far exceeded those numbers with a current projected usage of over 2,000 room usages and over 10,000 total study room usages by end of 2024. Additionally, our team will oversee several major community events, including Summer Reading Kickoff, Health Fair, Maker Faire, True Lit, and various music and author events requested by programmers. We also oversee significant non-profit events, such as the Arkansas Children's Hospital Gala of Hope Banquet, Firemen Banquet, Policemen Banquet, Hall of Honor, Hall of Greats, and Razorback Foundation Gala. However, budget constraints and increased workload have limited the ability of the Events team to expand adding new staff. Despite experiencing significant growth in 2024, we anticipate in 2025 to have similar resource constraints. In 2025, the Events department's goals are the following: Continue to develop efficacy standards to reduce paperwork per client, more one touch solutions for room rental. Increase event revenue by right sizing the space and opening up room availability. Join forces with programmers to offer top-notch service for library programs. Program Expenditures Personnel Services Materials and Supplies Services and Charges Maintenance 95 Food & Event Services Events Performance Measures Actual Planned Estimated Planned 2023 2024 2024 2025 1.130,000 130,000 318,000 330,000 2.100,000 100,000 256,500 350,000 3.14,000 15,000 15,000 20,000 4.580 700 200 300 5. 148 250 100 100 6.10,008 12,000 11,000 12,000 7.10,250 15,000 ** ** 8.553 * 2,000 3,000 *New performance measure FY 2025 **Performance measure no longer considered necessary as this information is included in other measures. Event Center Income $ Demand/Workload Room Rental Income $ Total Event Attendance Amount of Incoming Inquiries Amount of Tours Given to Clients and Potential Clients Study Room Usage Room Bookings Public Hours of Usage 96 Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Personnel Services 85 5100 35 Salaries 44,440 44,138 57,977 60,008 85 5102 35 Hourly Wages 26,822 31,200 72,448 85,633 85 5103 35 Overtime 324 - 1,093 - 85 5105 35 Vacation Pay 1,307 - 2,403 - 85 5106 35 Sick Pay 1,297 - 536 - 85 5112 35 Holiday Pay 940 - 604 - Total Salaries & Wages 75,130 75,338 135,061 145,641 85 5109 35 LT Disability - 249 - 277 85 5110 35 Salary Contingency - 1,806 - 4,796 85 5113 35 Social Security Taxes 5,453 5,763 3,230 11,142 85 5115 35 Unemployment 93 - 122 195 85 5120 35 Health Insurance 6,401 8,350 3,131 16,099 85 5121 35 Health Savings Account 1,274 1,699 779 2,730 85 5122 35 Life Insurance 384 244 155 238 85 5125 35 AD&D 44 41 20 80 85 5135 35 Retirement Saving Plan 4,384 7,534 2,295 5,888 Total Personnel Services 93,163 101,024 144,793 187,086 Materials and Supplies 85 5200 35 Office Supplies & Printing 498 1,000 670 1,800 85 5201 35 Small Tools & Equipment 1,570 - - 300 85 5210 35 Food & Catering for Events 675 - - 1,200 85 5211 35 Kitchen Smallwares 453 - - - 85 5235 35 Signage - 2,000 1,875 1,020 85 5900 35 Miscellaneous Expense 120 - - 200 Total Materials and Supplies 3,316 3,000 2,545 4,520 Services and Charges 85 5304 35 Licenses & Permits - - 3,076 3,200 85 5344 35 Contract Services 4,664 8,000 1,200 5,000 85 5361 35 Training & Development - 1,000 1,000 1,000 85 5362 35 Travel - 3,000 3,000 3,000 85 5368 35 Event Cost 11,561 10,000 9,724 12,000 85 5395 35 Bank Service Charges 147 - 223 250 Total Service and Charges 16,372 22,000 18,223 24,450 Capital 85 5810 35 Computer & Technological Equipment - 1,500 1,500 - 85 5828 35 Software Expense (Capitalized)- 2,250 731 - 85 5871 35 Furniture & Equipment (> $5k)- 10,000 8,500 7,500 Total Capital - 13,750 10,731 7,500 Food & Event Services Events Line Item Detail 97 Actual Budgeted Estimated Budgeted Fund Acct Dept Account Name 2023 2024 2024 2025 Food & Event Services Events Line Item Detail Transfers 85 6020 35 Int. Transfer Out - 200,000 100,000 175,000 Total Transfers - 200,000 100,000 175,000 Total Events 112,851 339,774 276,292 398,556 98 Events Explanation of Accounts Budgeted Fund Acct Dept Restriction Project Account Name Additional Description 2025 85 5200 35 U 20000 Office Supplies & Printing General Office Supplies 300 85 5200 35 U 20000 Office Supplies & Printing 2 ipads 1,500 1,800 85 5201 35 U 20000 Small Tools & Equipment Small Tools & Equipment 300 300 85 5210 35 U 20000 Food & Catering for Events Food & Catering for Events 1,200 1,200 85 5235 35 U 20000 Signage Signage and Branding 1,020 1,020 85 5900 35 U 20000 Miscellaneous Expense Miscellaneous Expense 200 200 85 5304 35 U 20000 Licenses & Permits State & City of Fayetteville Permits 3,200 3,200 85 5344 35 U 20000 Contract Services Event Rentals (Tents & Outside Equipment) 5,000 5,000 85 5361 35 U 20000 Training & Development Training & Development 1,000 1,000 85 5362 35 U 20000 Travel Travel for Training & Development 3,000 3,000 85 5368 35 U 20000 Event Cost Alcohol 12,000 12,000 85 5395 35 U 20000 Bank Service Charges Bank Service Charges 250 250 85 5871 35 U 20000 Furniture & Equipment (> $5k) Tables and chairs 3,750 85 5871 35 U 20000 Furniture & Equipment (> $5k) Bar and equipment 3,750 7,500 85 6020 35 U 20000 Int. Transfer Out Int. Transfer Out 175,000 175,000 Total Budgeted for 2025 211,470 Food & Event Services Total Office Supplies & Printing Total Small Tools & Equipment Total Food & Catering for Events Total Signage Total Miscellaneous Expense Total Licenses & Permits Total Contract Services Total Bank Charges Total Training & Development Total Travel Total Event Cost Total Furniture & Equipment (> $5k) Total Int. Transfer Out 99 100 Supplemental Information 101 102 Fayetteville Public Library Organizational Chart Community Residents and Library Users Director of Library Services Director of Finance & Human Resources Director of IT/AV and Innovation Director of Facilities and Sustainability Events Staff Administration Staff Accounting StaffAV Staff FPL Foundation BoardFriends of FPL Executive Director City of Fayetteville FPL Board of Trustees Youth and Teen Services Staff Technical Services Staff Manager, Center for Innovation Manager, Building Services Facilities and Sustainability Staff Manager, Information Tech. Center for Innovation Staff Manager, Events Information Technology Staff Manager, Youth and Teen Services Manager, Technical Services Asst. Manager, Youth and Teen Asst. Manager, Tech Services Director of Development and Marketing Reference and Genealogy Staff Manager, Adult and Reference Services Asst. Manager, Adult Services Development Staff Manager, Community Engagement Circulation Services Staff Manager, Human ResourcesManager, AV Marketing Staff Community Engagement Staff Manager, Marketing and Communication Asst. Manager, Circ Services Manager, Circulation Services 103 Position Title Full Time Equivalent - 2024 Budget 2024 In Year Changes Revised 2024 Budget Proposed for 2025 Full-time Equivalent - 2025 Proposed Administration Executive Director, Library 1.00 1.00 1.00 Director, Library Services 1.00 1.00 1.00 Office Administrator 1.00 1.00 1.00 3.00 3.00 Finance & Human Resources Director, Finance & Human Resources 1.00 1.00 1.00 Manager, Human Resources 1.00 1.00 1.00 Human Resources Assistant - - 0.50 0.50 Senior Accountant - 1.00 1.00 1.00 Accountant 2.00 (1.00) 1.00 1.00 Accountant (PT)0.50 0.50 0.50 4.50 5.00 Adult & Reference Manager, Adult & Reference Services 1.00 1.00 1.00 Assistant Manager, Adult & Reference Services 1.00 1.00 1.00 Librarian II, Adult & Reference Services 2.00 2.00 2.00 Librarian I, Adult & Reference Services 3.00 3.00 3.00 Librarian I, Genealogy 1.00 1.00 1.00 Assistant Librarian 2.00 2.00 2.00 Assistant Genealogy Librarian (PT)1.00 1.00 1.00 Library Services Generalist 1.00 1.00 1.00 Library Services Generalist (PT)3.00 3.00 3.00 Kitchen Programming Coordinator - 1.00 1.00 1.00 15.00 16.00 Circulation Manager, Circulation Services 1.00 1.00 1.00 Assistant Manager, Circulation Services 1.00 1.00 1.00 Circulation Services Lead 4.00 4.00 4.00 Library Services Generalist 5.00 5.00 5.00 Library Services Generalist (PT)2.50 2.50 1.50 4.00 13.50 15.00 Facilities Director, Facilities and Sustainability 1.00 1.00 1.00 Manager, Building Services 1.00 1.00 1.00 Maintenance Worker Lead 1.00 1.00 1.00 Maintenance Worker 2.00 2.00 2.00 Building Services Lead 2.00 2.00 2.00 Building Services Worker 5.00 5.00 5.00 Building Services Worker (PT)1.00 1.00 1.00 Landscape Maintenance Worker (PT)0.50 0.50 0.50 13.50 13.50 Information Technology Director, IT/AV & Innovation 1.00 1.00 1.00 Manager, Information Technology 1.00 1.00 1.00 Manager, AV 1.00 1.00 1.00 Audio Engineer 1.00 1.00 1.00 System Administrator, IT 1.00 1.00 1.00 IT Technician Lead - - 1.00 1.00 IT Support Technician 1.00 1.00 1.00 IT/AV Support Technician 2.00 2.00 2.00 8.00 9.00 Center for Innovation Fayetteville Public Library Authorized Positions by Department 2025 Budget 104 Manager, Center for Innovation 1.00 1.00 1.00 Fab & Robotics Lab Coordinator 1.00 1.00 1.00 Simulated Learning Coordinator 1.00 1.00 1.00 CFI AV Coordinator - - 1.00 1.00 Center for Innovation Technician 3.00 3.00 3.00 Center for Innovation Generalist (PT)0.50 0.50 0.50 1.00 6.50 8.00 Marketing & Communications Manager, Marketing & Communications 1.00 1.00 1.00 Marketing & Communications Senior Design Specialist - 1.00 1.00 1.00 Marketing & Communications Design Specialist 1.00 1.00 1.00 Marketing & Communications Assistant 1.00 1.00 1.00 3.00 4.00 Technical Services Manager, Technical Services 1.00 1.00 1.00 Assistant Manager, Technical Services 1.00 1.00 1.00 Library Technician 3.15 3.15 3.15 5.15 5.15 Youth & Teen Manager, Youth & Teen 1.00 1.00 1.00 Assistant Manager, Youth & Teen 1.00 1.00 1.00 Librarian II, Youth & Teen 2.00 2.00 2.00 Librarian, Youth & Teen 3.00 3.00 1.00 4.00 Assistant Librarian, Youth & Teen 1.00 1.00 1.00 Assistant Librarian, Youth & Teen (PT)1.00 1.00 1.00 Library Services Generalist 1.00 1.00 1.00 Library Services Generalist (PT)2.50 2.50 2.50 12.50 13.50 Community Engagement Manager, Community Engagement 1.00 1.00 1.00 Community Engagement Assistant 1.00 1.00 0.50 1.50 Bilingual Outreach Programmer 1.00 1.00 1.00 3.00 3.50 Food Services Manager, Food Services 1.00 (1.00) - - Kitchen Programming Coordinator 1.00 (1.00) - - Food Services Lead - - - - Food Services Worker 1.00 (1.00) - - Food Services Worker (PT)2.00 (2.00) - - 5.00 - Events Events Manager - 1.00 1.00 1.00 Event Coordinator 1.00 (1.00) - 1.00 1.00 Event Assistant 1.00 1.00 1.00 2.00 3.00 Funded FTEs 94.65 (5.00) 89.65 7.00 96.65 Unfunded FTEs 5.35 5.00 10.35 (2.00) 8.35 FPL Full Time Equivalent Employees 100.00 - 100.00 5.00 105.00 105 106 GLOSSARY ACCOUNT GROUP. A self-balancing set of accounts, which are not a fund or a fiscal entity. General Fixed Assets Account Group and General Long-Term Debt Account Group are such examples. ACCOUNTING SYSTEM. Records and procedures that discover, record, classify, and report information on the financial position and operations of a governmental unit or any of its funds. AD VALOREM. A basis for levy of taxes upon property based on value. AGENCY FUND. A fund consisting of resources received and held by the governmental unit as an agent for others. APPROPRIATION. An authorization granted by the board to incur liabilities for specific purposes. ASSETS. Probable future economic benefits obtained or controlled by a particular entity as a result of past transactions or events. A/V. An abbreviation for audio and visual library materials available for patron check-out. BOND. A written promise to pay a specified sum of money, called the face value or principal amount, at a specified date or dates in the future, called the maturity date(s), together with periodic interest at a specified rate. BOND DISCOUNT. The excess of the face value of a bond over the price for which it is acquired or sold. BOND PREMIUM. The excess of the price at which a bond is acquired or sold over its face value. BONDED DEBT. The portion of indebtedness represented by outstanding bonds. BOT. An abbreviation for Fayetteville Public Library Board of Trustees. BUDGET. A financial operating plan consisting of estimates of proposed expenditures for a given period and the proposed means of financing them. BUDGET CONTROL. The control or management of the approved Budget for the purpose of keeping expenditures within the limitations of available appropriations and available revenues. BUDGET DOCUMENT. The instrument used by the budget-making authority to present a comprehensive financial program to the appropriating body. BUDGET MESSAGE. A general discussion of the proposed budget as presented in writing to the Board of Trustees. The message contains an explanation of the principal budget items and recommendations regarding the financial policy for the coming year. CAPITAL BUDGET. This budget deals with large expenditures for capital items normally financed by borrowing. Usually capital items have long-range returns, useful life spans, are relatively expensive, and have physical presence such as buildings, books, computers, furniture, etc. 107 GLOSSARY (continued) CAPITAL IMPROVEMENT. Any property, asset, or improvement with an estimated value greater than five thousand dollars ($5,000), and estimated life or usefulness of one or more years, including land, interest therein and including constructions, enlargements, and renovations. CAPITAL IMPROVEMENT FUND. A fund created to accumulate revenues from current taxes levied for major repairs and maintenance to fixed assets of a nature not specified at the time the revenues are levied. CAPITAL IMPROVEMENT PROGRAM. An approach or technique for identifying and forecasting capital outlay decisions that a government expects to make over a five-year period. CAPITAL OUTLAY. Expenditures that result in the acquisition of or addition to fixed assets. CAPITAL PROJECTS FUND. A fund created to account for all resources to be used for the acquisition or construction of designated fixed assets. CCTV. An abbreviation for closed circuit television. CONSTRUCTION WORK IN PROGRESS. The cost of construction work that has been started but not yet completed. CONTINGENCY FUND. Funds set aside for unforeseen expenses of uncertain amounts or funds set aside for known expenses, such as salary increases. CONTRACTUAL SERVICE. An agreement to perform a service or task by external organizational units where the external organization provides the materials, equipment and labor to complete the service or task. DEBT SERVICE. The amount of money necessary to pay interest on an outstanding debt, the principal of maturing material serial bonds, and the required contributions to a sinking fund for term bonds. DEBT SERVICE FUND. A fund established to finance and account for the payment of interest and principal on all general obligation debt, serial and term, other than that payable exclusively from special assessments and revenues from fiduciary and proprietary funds. DEMAND. Demand is the external factor that demonstrates the "need" for a program. Demand data enables decision-makers to adjust services and costs to respond to changes in direction for the service. DEPARTMENT. Departments are the major organizational subdivisions. They have a broad overall purpose. Fayetteville Public Library has been organized into two departments: Library Services and Support Services. DEPRECIATION. Expiration in the service life of fixed assets, attributable to wear and tear, deterioration, action of the physical elements, inadequacy, and obsolescence. DESIGNATED FUND. Funds created to account for assets set aside for a specific purpose. 108 GLOSSARY (continued) EFFECTIVENESS. Effectiveness data enable decision-makers to see that quality does not suffer as productivity increases, and that constituents are satisfied with services. ENCUMBRANCE. An account used to record the estimated amount of contracts, salary commitments and purchase orders that are chargeable to an appropriation. ENTERPRISE FUND. A fund established to finance and account for the acquisition, operation, and maintenance of governmental facilities and services that are entirely or predominantly self- supporting by user charges. EXPENDITURE. Accounts that are kept on either the accrual basis or modified accrual basis of accounting and designate the cost of goods delivered or services rendered, whether paid or unpaid, including expenses and capital outlays. EXPENSE. Charges incurred for operation, maintenance, interest, and other charges that will benefit the current year. FIDUCIARY FUND. Any fund held by a governmental unit as an agent or trustee. FISCAL YEAR. A 12-month period of time to which the annual budget applies and at the end of which a governmental unit determines its financial position and the results of its operations. FIXED ASSET. Long-term assets that are intended to be held or used, such as land, buildings, machinery, furniture, and other equipment. FPL. An abbreviation for Fayetteville Public Library. FULL‐TIME EQUIVALENT POSITION (FTE). A part-time position converted to the decimal equivalent of a full-time position based on 2,080 hours per year. FUND. A fiscal and accounting entity with a self-balancing set of accounts recording cash and other financial resources, together with all related liabilities and residual equities, or balances, and changes therein, which are segregated for the purpose of carrying on specific activities or attaining certain objectives in accordance with special regulations, restrictions, or limitations. FUND BALANCE. Fund equity available for appropriation. FUND EQUITY. The excess of assets over liabilities. A portion of the equity may be reserved or designated; the remainder is fund balance. GAAP. An abbreviation for generally accepted accounting principles. GENERAL FIXED ASSETS ACCOUNT GROUP. A self-balancing group of accounts set up to account for the general fixed assets of a governmental unit. GENERAL FUND. A fund used to account for all transactions of a governmental unit that are not accounted for in another fund, such as police and fire services. GENERAL LONG‐TERM DEBT ACCOUNT GROUP. A self-balancing group of accounts set up to account for long-term debt that is legally payable from general revenues. 109 GLOSSARY (continued) GOAL. A goal is a statement of desired conditions to be maintained or achieved through the efforts of an organization. Actual total achievement may be impossible, but the goal is a standard against which to measure progress toward ideal conditions. A goal is a definition of results toward which the work of the organization is directed. GOVERNMENTAL FUND. A generic classification adopted by the National Council on Governmental Accounting to refer to all funds other than proprietary and fiduciary funds. General fund, special revenue funds, capital projects funds, debt service funds, and special assessment funds are all examples of governmental fund types. GRANT. A contribution by one governmental unit to another unit. The contribution is usually made to aid in the support of a specified function or for the acquisition or construction of fixed assets. ILL. An abbreviation for Inter-Library Loan. Libraries cooperate in loaning materials to each other when the primary lending library does not have the patron requested library materials on hand. ILS. An abbreviation for integrated library system database that tracks library materials and patron records. INCOME. A term used to represent the excess of revenues earned over the expenses incurred in carrying on an enterprise operation. INTERGOVERNMENTAL REVENUE. Revenue from other governments. Grants, entitlements, and shared revenues are types of intergovernmental revenue. INTERNAL SERVICE FUND. A fund established to finance and account for services and commodities furnished by a designated department to other departments. Amounts expended by the fund are reestablished from either operating earnings or by transfers from other funds. INVESTMENT. Securities held for the production of income in the form of interest and dividends. IP. An abbreviation for internet protocol. IT. An abbreviation for Information Technology. LAN. An abbreviation for local area network. LIABILITY. Probable future sacrifices of economic benefits arising from present obligations of a particular entity to transfer assets or provide services to other entities in the future as a result of past transactions or events. LINE‐ITEM. A detailed classification of an expense or expenditure classified by object within each Division. LONG‐TERM DEBT. Debt with a maturity of more than one year after the date of issuance. MILLAGE. The term used to describe the rate assessed on real, personal and utility property that generates the annual operating and debt services tax revenues to fund a majority of library operations. 110 GLOSSARY (continued) MODIFIED ACCRUAL BASIS. Governmental funds use the modified accrual basis of accounting. Revenues are recognized in the period in which they become both available and measurable. Expenditures are recognized at the time a liability is incurred. MS. An abbreviation for Microsoft. NET INCOME. A term used in governmental enterprise to designate the excess of total revenues over total expenses. NONOPERATING EXPENSE. Proprietary fund expenses incurred in performance of activities not directly related to supplying the basic service by a governmental enterprise. NONOPERATING INCOME. Proprietary fund income that is not derived from the basic operations of such enterprises. OBJECT CODE. Expenditure classification according to the types of items purchased or services obtained; for example, personnel services, materials & supplies, contractual service, and capital. OBJECTIVE. An objective is a decision about the amount of progress to be made within a specified period of time. It states in measurable and quantitative terms the results to be achieved within a specified time and plans the incremental steps to achieve the goal. OCLC. An abbreviation for a global library cooperative, supported by thousands of libraries in making information more accessible and more useful to people around the world. OPERATING TRANSFER. Legally authorized interfund transfers from a fund receiving revenue to the fund that makes expenditures. ORDINANCE. A formal legislative enactment by the governing board of a municipality. If it is not in conflict with any higher form of law, such as a state statute or constitutional provision, it has the full force and effect of law within the boundaries of the municipality to which it applies. PC. An abbreviation for personal computer. PERFORMANCE BUDGET. A budget which relates appropriations to work loads. By featuring unit measures, performance budgets are believed to express official and citizen interest in the managerial value of efficiency. PERFORMANCE MEASURES. Performance measures provide a means of identifying the level of service provided. Performance measures include a measurement of demand, workload, productivity, and effectiveness. PROGRAM. Program for FPL is a presentation by third party contractors or staff that highlight a wide variety of concepts and presentations that match community interests with the complementary goals of engaging the community literary engagement and meeting a portion of the recreational needs of the community. Each program represents a specific type of activity within its department aimed at providing a service for which the Library is responsible. PROGRAM BUDGET. A budget which relates appropriations to goals. 111 GLOSSARY (continued) PROGRAM OBJECTIVES. A program objective states in measurable quantitative terms the results to be achieved within a specified time and plans the incremental steps to achieve them. PRODUCTIVITY. Unit cost (productivity data) enables decision-makers to measure efficiency, as opposed to total expenditures. Productivity unit costs can also be used to quickly estimate the cost of adding more service, or the savings to be realized from reductions in service. RESERVE. An account that records a portion of the fund equity that must be segregated for some future use and which is not available for further appropriation or expenditure. RETAINED EARNINGS. The accumulated earnings of an enterprise or internal service fund that have been retained in the fund and that are not reserved for any specific purpose. REVENUE. Additions to fund financial resources other than from interfund transfers and debt issue process. SRC. An abbreviation for Summer Reading Club. STEM. An abbreviation for science, technology, engineering and math. SUB‐DEPARTMENT. Sub-departments are the major functional sub-divisions and correspond to the departmental hierarchy used by the Library. Each sub-department has been assigned to one of the departments according to the type of activity it performs. For example, the Adult & Reference Services Department is part of the Library Services Department. In addition, each sub-department has developed a statement of goals and objectives and strategies for attaining them. TAX. A compulsory charge levied by a governmental unit for the purpose of raising revenue. These revenues are used to pay for services or improvements provided for the general public benefit. UNRESERVED FUND BALANCE. The amount remaining in a fund that is not reserved for some future use and which is available for further appropriation or expenditure. VEX. VEX refers to a brand name in robotics. VOIP. An abbreviation for voice over internet protocol for telephone service. WiFi. Wi-Fi or WiFi is a technology for wireless local area networking with devices based on the IEEE 802.11 standards. WORKLOAD. Workload data answer the question about how much service is being provided, as well as how output is meeting service demand. Workload data are also the basis, along with total expenditures, for unit cost or productivity. 112