2022-11-28 - Agendas - FinalFayetteville Advertising and
Promotion Commission
November 28, 2022
Location: Fayetteville Town Center, 15 W. Mountain Street
Commissioners:
Staff:
Todd Martin, Chair, Tourism & Hospitality Representative
Katherine Kinney, Tourism & Hospitality Representative
Chrissy Sanderson, Tourism & Hospitality Representative
Elvis Moya, Tourism & Hospitality Representative
Andrew Prysby, Commissioner at-large
Sarah Bunch, City Council Representative
Mark Kinion, City Council Representative
Molly Rawn, CEO
I.Call to order at 2:00 p.m.
II.Old Business
Agenda
A.Review and approval of October 2022 minutes.
III.New Business
A.CEO Report, Molly Rawn. An executive overview of the previous month’s activity,
issues and opportunities facing the organization.
B.Financial Report, Jennifer Walker, Vice President of Finance
C.Marketing Report:
i.Ashley Cane, Director of Brand Strategy
ii.Mike Sells, Sells Agency
D.Vote. IDEALS Institute Proposal. CEO seeking authorization to sign agreement with
University of Arkansas IDEALS Institute for DEI training and education for $19,995.00.
E.Vote. Fayetteville Town Center Window Tinting. CEO seeking authorization to sign
agreement with Architectural Glass Tinting for $27,942.35.
F.Vote. Fayetteville Town Center Utilization Consultant Services. CEO seeking
authorization to pursue an agreement with Jones Lang LaSalle Americas Inc. for
$65,000.00 for an optimization study.
G.Presentation and Vote. 2023 Budget
H.2023 A&P Commission Meeting schedule
I.Additions to the agenda may be added upon request from a majority of the
commissioners
IV.Adjourn
Fayetteville Advertising and Promotion Commission
Minutes October 17, 2022
Fayetteville Town Center
Commissioners
Present:
Staff:
Todd Martin, Chair, Tourism & Hospitality Representative
Elvis Moya, Tourism & Hospitality Representative
Andrew Prysby, Commissioner at-large
Sarah Bunch, City Council Representative
Mark Kinion, City Council Representative
Chrissy Sanderson, Tourism & Hospitality Representative * Virtual attendance
Katherine Kinney, Tourism & Hospitality Representative
Molly Rawn, CEO; Jennifer Walker, VP of Finance
I.Chair Martin called the meeting to order at 2:02 pm.
II.Old Business
A.Chair Martin asked commissioners to review the September minutes and asked if
there were any additions or revisions. Hearing no additions or revisions, he stated
that the minutes stood approved.
III.New Business
A.CEO’s Report. Molly Rawn, CEO
CEO Rawn presented a report starting with a look ahead to November when the full
budget would be presented for possible approval. In November we may also consider
a contract with a consulting firm to work with the town center on a business model.
The Experience Fayetteville Sales team played a great role in Touge Con 2022, a car
show, which was a partnership with the town center, Experience Fayetteville and the
Graduate. It was a very successful event. Additionally, through working with city of
Fayetteville colleagues, we have secured a couple of conferences and meetings and
have also been working on several leads with our city colleagues.
Our entire team did an outstanding job with the World Cup event this last weekend with
preliminary data showing a great event. We plan to have more information for the
commission at the November meeting about this event.
Rawn stated that sales and attendance are going well in the Visitors Center and this
year is the first year we’ve participated in Welcoming Week and were pleased to do so.
In Community Engagement, we just closed out our First Thursday season and are
pleased to have had a full and successful season. Rawn also gave an update on Trick
or Treat in the Ramble, which is a city led initiative with Experience Fayetteville
assisting. Commissioner Moya asked how vendors could participate and Rawn said
she was unclear how the city may involve vendors, but we could certainly pass that
information along. Rawn continued with an update on the town center parking garage,
stating that by the end of October, the parking garage equipment install would be
complete.
Furthermore, she stated that fall events at the town center were being booked with not
many open dates in October and November. The town center’s office move is going
well and should be completed next week. Also, we’ve presented the city with a new
lease agreement for the town center, and we feel it outlines a more equitable
arrangement for the town center and we look forward to hearing back from the city on
this. The city’s Sustainability Director is asking for an extension on the solar array
project for the town center so that we can know the status of the proposed lease which
would have a bearing on the solar array project. Rawn will keep the commission
updated on this. In presenting HMR data, Lodging collections are up 24% from prior
month and 34% from September 2021. This does not include data on the last month of
September which is when we would have typically held Bikes Blues and BBQ as this
report represents August activity. Rawn will have information on September for the
next meeting. Overall, we see an 18% increase compared to the same period in 2021.
B.Financial Report. Jennifer Walker, VP Finance
VP of Finance Jennifer Walker stated that HMR tax collections are at $3,347,781, year
to date, which is above the seasonally adjusted budget expectations by 9%. Our
projections for both revenue and expenditures are at 75% and we are over the revenue
projection at 82% and under the expenditure projection at 66%. Our operating net
income is $790,738 and Fayetteville Town Center is slated to beat their budget goals
by the end of the year when the town center’s unearned revenue that is currently on the
balance sheet is included.
Chair Martin asked if VP Walker could see any trends when looking at prior year
patterns with revenue. Walker said she is seeing very steady growth and nothing
out of the ordinary with the exception of the Cyclo-Cross World Championships and
the Garth Brooks concert in April. Commissioner Moya asked if we received any
listing of new restaurants, hotels so that we could determine what factors might be
influencing HMR increases. Rawn said that we could share this information with the
commission on a quarterly or monthly basis and she would talk with Devin Howland,
the city of Fayetteville’s Director of Economic Vitality about this data
2023 Budget Preview
VP Walker showed a budget preview which factored in items such as inflation and tax
revenue growth and consumer spending habits. Regarding HMR taxes, we are
estimating $4.96 million with $4.2 million from restaurants and $744,000 from lodging.
Short term rentals are included in the lodging numbers and currently short-term rentals
are 20% of the lodging total.
CEO Rawn discussed the new initiatives portion of the budget preview which include
two new positions, Director of Downtown Initiatives, and a Social Media Coordinator.
We also plan to produce a Tourism Master Plan and a Town Center strategic plan. Our
media buy strategy will include investing in research of visitor profiles. The budget
preview also includes a focus on capital investments. Our capital reserve balance is
$1,600,000 and we are proposing $755,000 investments in the town center and a rough
estimate of $155,000 for a back-office remodel project at Experience Fayetteville.
Walker reminded the commission that we do contribute to the capital improvement line
item each year.
Commissioner Moya asked if the commission could see a breakdown of the current
personnel positions and the proposed positions. Rawn said we could distribute an
organizational chart with the budget.
C. Marketing Report.
CEO Rawn gave this update which included town center ads and also our consumer
and leisure newsletter which shows outstanding open and click through rates. Rawn
also showed our monthly sessions on the website by states and stated that Illinois
continues to be a top state. She also spoke about the Visitors Guide in 2023 and that it
would most likely be a digital version.
D. TheatreSquared Presentation. Martin Miller, Executive Director
Martin Miller, Executive Director, with TheatreSquared joined the commission meeting
to give an update on TheatreSquared. Miller opened with a presentation showing
reviews and information about the theatre which opened its new building in August of
2019. Miller noted that he was glad to be talking and giving the commission an update
on the building fund as requested as almost all of commissioners were not on the
commission when the building pledge was made in 2017. TheatreSquared is one of
two producing professional theaters in Arkansas and is the largest one in the state.
TheatreSquared creates each show from the ground up, hiring the director, casting the
actors, building the set and more. It has almost 100 employees who do this in
Fayetteville for shows only shown in Fayetteville with the exception of when a show
traveled from Fayetteville to New York.
Miller said that TheatreSquared does bring people into town, even during the pandemic
they had people from 50 states and 19 countries streaming their shows. Miller stated
that half of the ticket holders come from out-of-town zip codes.
The $200,000 yearly pledge received from the commission helped meet a challenge
grant from the Walton Family Foundation of $9 million dollars to build this $31.5 million
dollar theatre. Other funders were the city of Fayetteville at $3.1 million and a grant
from the state of Arkansas for $2.9 million. The A&P’s pledge is $200,000 a year for 15
years, or $3 million dollars. The pledge is used to pay back the construction loan made
by Arvest Bank. Miller stated that this was somewhat similar to the Walton Arts Center
bond issue in 2013 which resulted in a bond payment that the A&P is making for part of
the Walton Arts Center renovation. Martin then showed the A&P Commission minutes
from the A&P’s April 2017 meeting where the commissioners unanimously approved
the pledge to TheatreSquared which satisfied both their lender and the Walton Family
Foundation and allowed construction to begin not long afterwards.
TheatreSquared opened in August 2019. The building is fulfilling a vision of bringing
community theatre to Northwest Arkansas; it is winning architectural awards and is
serving as a meeting place for the community even when there is not a show.
Miller then stated that attendance at TheatreSquared is currently at 60% of pre-
pandemic levels, which is similar for arts and music events across the nation. In
response to this, TheatreSquared has an American Rescue Plan Act grant application
in front of the city of Fayetteville now to assist in needs created by this current decline
in ticket sales.
Chair Martin asked for a refresher on the 2014 bond which funded the Walton Arts
Center at approximately $440,000 a year which the A&P pays each year and VP of
Finance Walker gave a brief refresher on that project.
Commissioner Kinney asked if the commission could get more insight into the financial
status of TheatreSquared and what Miller’s plans were to increase attendance. Miller
stated that one of the things they did during the pandemic was to keep their staff
employed to keep the specialized talent in the area and with the company.
TheatreSquared has ended both of the last two years in the black and they are seeing
a slight uptick in attendance at the fall shows compared to the spring shows.
Chair Martin stated that per a vote by the commission last year, all amounts given by
the A&P over $50,000 would require a vote by the commission and could involve more
discussion and consideration by the commission. Chair Martin asked for additional
financial information, specifically for the last two years. He also asked for financial
information about the café operating in the TheatreSquared. It was stated that as
TheatreSquared is a not for profit, it is exempt from the 2% HMR tax on food and
beverage items prepared in its café.
Chair Martin stated he appreciated that TheatreSquared did not lay off team.
Commissioner Moya asked if he would be able to share a zip code analysis with the
team to see what sort of marketing opportunities could be present and Miller said he
could. Chair Martin asked for additional financial information to be sent before the
November A&P meeting when the commission will be voting to approve the $200,000
payment. Additionally, Chair Martin asked Miller about the possibility of the A&P
Commission having a seat on TheatreSquared board of directors, following the concept
of the city of Fayetteville having a city appointment seat on the Walton Arts Center
board.
CEO Rawn asked a clarifying question concerning the $200,000 pledge in both this and
next year’s budget and Chair Martin said he intended to keep the pledge in both this
year and next year’s budget. Additionally, it was stated that Mr. Miller could attend
virtually or in person or could send a designee to answer questions about financial
statements.
Concerning the request to ask the TheatreSquared board of directors to allocate a seat
for the A&P Commission, Commissioner Bunch said she would like us to discuss this
with the city’s attorney as we are comparing similarities between the city appointed seat
on the Walton Arts Center. CEO Rawn stated that other A&P Commissions in the state
had seats on similar organizations in their respective cities. Chair Martin clarified that
Miller could certainly tell his board of directors that the seat on the board was a request
from Chair Martin. After discussion, it was decided that the CEO would consult the city
attorney about this request of a board seat and connect back with Mr. Miller to confirm
if the commission wanted Mr. Miller to bring this request to his board of directors.
E.Executive Session
The commission thanked Mr. Miller for his time and moved on to the next item of
business which was to vote to go into Executive Session to discuss the employment of
the CEO for an annual performance review. Commissioner Kinney made a motion to
go into executive session for this matter and it was seconded by both Commissioner
Prysby and Commissioner Moya.
After the executive session, Commissioner Kinney made a motion to approve the
CEO’s employment for another year, noting that the commission was very pleased with
Rawn’s performance, and to schedule another evaluation in a year. This was
seconded by Commissioner Kinion and was approved unanimously.
F.Welcome Signage . Commissioner Moya and CEO Rawn.
The final agenda item was a discussion on welcome signage for the city of Fayetteville.
This agenda item was led by Commissioner Moya. CEO Rawn showed examples of
signs such as monuments and also examples of an SEC city’s welcoming sign. CEO
Rawn suggested that we form a working committee to discuss this project and the
commissioners were interested in doing so. CEO Rawn asked Vince to clarify how a
subcommittee could meet and Vince did state that subcommittees containing more than
one commissioner did need to publish when it would be meeting.
Commissioner Kinion made a motion for a subcommittee of three to form to study
signage options for city entry points and to bring those recommendations back to the
commission. It was seconded by Commissioner Kinney and was approved
unanimously. CEO Rawn asked that commissioners inform her if they wanted to serve
on this subcommittee and stated that she assumed Commissioner Moya would serve
on it and that she’d want both a member of Sells Agency and Experience Fayetteville’s
marketing staff to join the subcommittee’s meetings.
G.Adjourn
Chair Martin requested a motion to adjourn the meeting and a motion was made by
Commissioner Kinion and seconded by Commissioner Bunch and approved
unanimously. Meeting adjourned at 4:38 pm.
Minutes submitted by Amy Stockton, Director of Operations, Experience Fayetteville
Fayetteville Advertising and Promotion Commission
CEO Updates
November 2022
Commission
What to expect in the coming months:
•December: No meeting in December if 2023 budget approved at November meeting
•January: Appointment of a commission chairperson. In accordance with our by-laws, a
chairperson must be voted on by the active commissioners at the first meeting of every
year. The chair serves a one-year term.
•March: One tourism industry appointment up for election
Experience Fayetteville Sales
•Tina Archer Cope attended the Connect Faith Marketplace with Arkansas State Tourism
as a guest appointment taker in Little Rock. Experience Fayetteville sponsored a portion
of the opening reception where over 150 meeting planners came together for a night of
fun and networking.
•The Sales team sponsored the music and stage at the 3rd annual Hill City Rumble moto
event here in Fayetteville on October 8th which happened during the same time as Bikes,
Blues and BBQ.
•Julie Pennington assisted the Seed Summit hosted at the Graduate Fayetteville during
the week of October 10th with welcome bags and dine around maps in order to help the
150 attendees discover what Fayetteville has to offer.
•The Sales team hosted our second Hospitality in a Heartbeat partner meetup with our
local hotels and engaged them in a conversation with Anthony Travel and the UA Events
team so that both hoteliers and the UA could have open conversations about past needs
and upcoming opportunities.
•Tina Archer Cope attended the 2023 TEAMS conference the week of October 24th with
fellow sports sales professionals around the state taking 80+ appointments with
governing bodies, event planners and sports vendors from around the globe.
Cycling
•As part of an annual ranking, Fayetteville was recently recognized for its continued
investment in the National Bicycle Friendly Business program by the League of
American Bicyclists, with the 6th most recognized Bicycle-Friendly Businesses in the
country – 38 local businesses made the list. Hotel, Restaurant, and hospitality partners
account for over 35% of the recognized businesses in Fayetteville.
•In partnership with the Fayetteville Town Center and City staff, Experience Fayetteville
will be hosting its 4th Annual Bicycle Friendly Business Bootcamp on Wednesday,
February 1st, 2023. This complimentary one-day workshop is designed for Fayetteville
area business owners and management teams to learn more about becoming “Bicycle
Friendly” for both customers and employees.
Visitor Center Sales and Attendance for October
•VC saw 1,436 visitors in October 2022
o 22.5% decrease from September 2022 (1,855)
October – visitors from Brazil, Japan, Bangladesh, Poland, Mexico City, London, and British
Columbia
Saturday Farmers Market visitors count: (9am – 1pm)
October 1st – 155 (Razorback Home Football Game VS. Alabama 2:30pm)
October 8th – 109
October 15th – 145
October 22nd – 103
October 29th – 67
Items of Note
October 5th – Fayetteville High School Homecoming Parade – Hung signs outside on the
VC windows to cheer on FHS
October 6th – Last 1st Thursday of the Season “Larger Than Life”
October 14th – War Eagle Craft Fair
October 14-16th – Mobile Visitors Center and activation at OZCX World Cup at Centennial
Mountain
Community Engagement
•Community engagement has been heavily focused on preparing for Lights of the Ozarks
Light Night, the parade, and the season vendors. This year’s festival will include three
vendors during the week and six on weekends.
Fayetteville Town Center
•Fayetteville Town center has held twenty-two events since our last meeting. All weekend
dates in December are booked.
•Fayetteville Town Center will begin a marketing campaign called “Air on the Square.”
This advertising is an effort to showcase our Bike Friendly Business status along with
the new air pump and tool kit amenity added. The rack and tool kit is available to all
riders who need to stop on the square for a tire repair or adjust their bike.
•The parking garage equipment installation is complete, and our parking zone is active.
We are allowing the leaseholders for the garage time to register before the city parking
department resumes regular patrol for enforcement. In addition, static signage is being
installed. We will continue our work on upgrading this system by next adding a digital
capacity limit and event-only parking signage
HMR and Lodging Info
•Occupancy October 2022: 70%. This represents a 13% increase over October 2021
•Occupancy YTD 2022: 64%. This represents a 12% increase over prior year
•ADR (Average Daily Rate) October 2022 is up 8% over October 2021, and 19%
higher than prior year to date
•October lodging collections are up 18% from the prior month and show a 41%
increase over October 2021
•October restaurant collections were up 16% over the prior month and also show a
16% increase from October 2021
•Year to date, we’ve had an 18% increase in HMR tax collections over the same
period in 2021 and this month’s collection of $471,436 represents the largest amount
ever.
Personnel
•We are pleased to introduce two new Experience Fayetteville team members
today, Sarah King who joins us as our VP of Marketing and Communications and
Kelly Rich who joins us as our Director of Downtown Initiatives.
2023 Commission Meeting Schedule
January 23
February 27
March 27
April 24
May 22
June 26
July 24
August 28
September 25
October 23
November 27
*December 11 if needed for budget approval
jan
feb
mar
apr
may
jun
jul
aug
sep
oct
nov
dec
$353,407
Monthly A&P Tax Collections 2022**
34.04%
-0.15%
35.69%
7.91%
24.93%
13.80%
11.02%
14.77%
20.93%
18.12%
% change
from 2021
Previous YTD (Jan-Oct) HMR A&P Tax Collection Totals
2018
$2,943,604
2019
$3,070,055
2020
$ 2,467,320
2021
$3,233,272
2022
$3,819,217
$38,557
Prior Dues Collected
$471,436
Total HMR Collected
October Collection
(September Activity)
$70,002
Lodging
$362,876
Restaurant
+
4.22%4.30%-19.63%31.04%18.12%
% change over previous year
** This represents one half of the total HMR collections. The other half supports the Parks and Recreation department.
28.38%
-17.18%
42.55%
14.90%
31.20%
25.00%
21.17%
26.85%
27.92%
24.40%
% change
from 2019
$225,420
$409,478
$385,513
$363, 072
$407,731
$428,867
$378,289
$396,004
$471,436
Memo
To: Molly Rawn, CEO, Experience Fayetteville
Fayetteville Advertising & Promotion Commissioners
From: Jennifer Walker, VP Finance, Experience Fayetteville
Date: November 10, 2022
Re: Financial Statements – October 2022
This packet contains Experience Fayetteville Financial Statements for the month ended
October 31, 2022. The following reports are included in the packet:
Summary P&L Financials for month ended October 31, 2022
Balance Sheet for month ended October 31, 2022
Target Budget October – 83%
Revenue target 83% of budget or higher by the end of October 2022.
Expenditures target 83% or lower at October 2022.
Total Revenue YTD: $4,526,299 or 94%; We are 11% ahead of target.
Tax Receipts - $3,819,217 (over budget by 9% ytd)
Town Center - $356,299 (over budget by 10% ytd)
Other - $350,783
Total Operating Expenditure YTD: $3,523,436 or 73%; this is 10% under budget.
EF Main - $2,856,618
Town Center - $666,818
HMR tax – YTD October Collections (September activity) were above seasonally
adjusted budget expectations by 10%.
Operating Net Income is $1,002,862 year to date.
Modified Accrual Fayetteville A and P Commission
Statement of Budget, Revenue and Expense
Year-to-Date @ October 31, 2022
Actual Budget Over/(Under)
Budget % of Budget
Revenue
Hotel, Motel, Restaurant Taxes Revenue 3,819,217 4,154,500 (335,283) 91.9%
Rental Revenue 324,220 346,000 (21,780) 93.7%
Event Revenue 39,119 40,700 (1,581) 96.1%
Visitor Center Store Revenue 58,733 51,200 7,533 114.7%
Parking Revenue 24,510 33,000 (8,490) 74.3%
Advertising Revenue 3,175 3,000 175 105.8%
Grant/Other Revenue 247,925 182,255 65,670 136.0%
Interest and Investment Revenue 9,400 8,250 1,150 113.9%
Total Revenue 4,526,299 4,818,905 (292,606) 93.9%
Expenses
Operating Expenses
Rental Expenses 60,195 88,500 (28,305) 68.0%
Event Expenses 69,770 79,450 (9,680) 87.8%
Visitor Center & Museum Store 49,260 48,200 1,060 102.2%
Downtown Initiative 2,950 100,000 (97,050) 2.9%
Personnel 1,225,773 1,616,044 (390,271) 75.9%
Sales & Marketing 836,967 1,134,553 (297,586) 73.8%
Office and Administrative 562,395 707,773 (145,378) 79.5%
Bond Payments 584,650 707,000 (122,350) 82.7%
Contribution to Capital Reserves 100,000 100,000 ‐ 100.0%
Other grants 31,476 39,815 (8,339) 79.1%
TheatreSquared Contribution ‐ 200,000 (200,000) 0.0%
Total Operating Expenses 3,523,436 4,821,335 (1,297,899) 73.1%
Net Operating Income/(Loss)1,002,862 (2,430) 1,005,292 0.0%
Other Income
Unrealized Gain/(Loss) on Investments 102,724 0.0%
Other Expenses
FFE & Improvements 372,280 595,000 (222,720) 62.6%
Depreciation Expense 111,198 0.0%
Cost of Goods Sold (6,085) 0.0%
Net Income/(Loss) (without CX Grants)628,193 (597,430) 1,122,900 ‐105.1%
CONSOLIDATED
Year‐to‐Date
Modified Accrual Fayetteville A and P Commission
Statement of Budget, Revenue and Expense
Year-to-Date @ October 31, 2022
Actual Budget Over/(Under)
Budget % of Budget
Revenue
Hotel, Motel, Restaurant Taxes Revenue 3,819,217 4,154,500 (335,283) 91.9%
Rental and Event Revenue 31,726 37,700 (5,974) 84.2%
Visitor Center Store Revenue 58,733 51,200 7,533 114.7%
Advertising Revenue 3,175 3,000 175 105.8%
Grant & Other Revenue 247,925 182,255 65,670 136.0%
Interest and Investment Revenue 9,224 8,000 1,224 115.3%
Total Revenue 4,170,000 4,436,655 (266,655) 94.0%
Expenses
Operating Expenses
Event Expenses 51,906 76,450 (24,544) 67.9%
Visitor Center & Museum Store 49,260 48,200 1,060 102.2%
Downtown Initiative 2,950 100,000 (97,050) 2.9%
Personnel 866,702 1,134,973 (268,271) 76.4%
Sales & Marketing 831,951 1,118,553 (286,602) 74.4%
Office and Administrative 337,723 402,523 (64,800) 83.9%
Bond Payments 584,650 707,000 (122,350) 82.7%
Contribution to Capital Reserve 100,000 100,000 ‐ 100.0%
Other Grants 31,476 39,815 (8,339) 79.1%
TheatreSquared Contribution ‐ 200,000 (200,000) 0.0%
Total Operating Expenses 2,856,618 3,927,514 (1,070,896) 72.7%
Net Income/(Loss) Before Other Revenue and Expenses 1,313,381 509,141 804,240 258.0%
Other Income
Unrealized Gain/(Loss) on Investments 102,724 ‐102,724 0.0%
Other Expenses
FFE & Improvements 122,860 90,000 32,860 136.5%
Depreciation Expense 62,747
Cost of Goods Sold (6,085)
Net Income/(Loss)1,236,584 419,141 714,719 295.0%
Experience Fayetteville
Year‐to‐Date
Modified Accrual Fayetteville A and P Commission
Statement of Budget, Revenue and Expense
Year-to-Date @
October 31, 2022
Actual Budget Over/(Under)
Budget % of Budget
Revenue
Rental Revenue 324,220 346,000 (21,780) 93.7%
Event Revenue 7,393 3,000 4,393 246.4%
Parking Revenue 24,510 33,000 (8,490) 74.3%
Interest and Investment Revenue 176 250 (74) 70.3%
Total Revenue 356,299 382,250 (25,951) 93.2%
Expenses
Operating Expenses
Rental Expenses 60,195 88,500 (28,305) 68.0%
Event Expenses 17,864 3,000 14,864 595.5%
Personnel 359,071 481,071 (122,000) 74.6%
Sales & Marketing 5,016 16,000 (10,985) 31.3%
Office and Administrative 224,672 305,250 (80,578) 73.6%
Total Operating Expenses 666,818 893,821 (227,003) 74.6%
Net Income/(Loss) Before Other Revenue and Expenses (310,519) (511,571) 201,052 60.7%
Other Expenses
FFE & Improvements 249,421 505,000 (255,579) 50.6%
Depreciation Expense 48,451
Net Income/(Loss) (608,391) (1,016,571) 408,180 59.8%
Town Center
Year‐to‐Date
ASSETS
Current Assets
Cash 3,495,893
Investments 1,308,381
Accounts Receivable 500,534
Prepaid Expenses 40,687
Deposits 28,617
Visitors Guide Trade 2,877
Inventory Asset 23,421
Total Current Assets 5,400,410
Other Assets
Capital Assets
Furniture & Fixtures 96,641
Equipment 641,976
EF/CVB Building 940,410
EF/CVB Land 198,621
Building Additions 971,952
Walker-Stone House 1,167,218
Construction in Progress 27,109
Accumulated Depreciation (1,477,631)
Total Other Assets 2,566,295
TOTAL ASSETS 7,966,705
LIABILITIES AND EQUITY
Current Liabilities
Accounts Payable 149,064
Unearned Revenue 116,965
Total Liabilities 266,028
Equity
Unreserved Fund Balance 4,236,564
Operating Reserve 1,000,000
Capital Reserve 2,100,000
Temporarily Restricted Funds 439,895
Net Revenue
Gain/(Loss) on Investments 102,724
Net Revenue without Cyclocross 625,702
Net Revenue for Cyclocross (804,207) (75,782)
Total Equity 7,700,677
TOTAL LIABILITIES AND EQUITY 7,966,705
Fayetteville A&P Commission
Balance Sheet
As of October 31, 2022
NOVEMBER 2022 MARKETING REPORT
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of creative fermentation and flavor, the Fayetteville Ale
Trail currently features 20 stops. And these stops, located
in Fayetteville and nearby Springdale, Rogers, Bentonville,
Lowell, Eureka Springs and Siloam Springs are as diverse as
the outstanding brews they offer.
Whether you’re looking for a double IPA hop bomb, a creamy
rich oatmeal stout, or even a light refreshing cider, you’ll find a
pint that hits the spot. Start your adventure by dropping by the
Fayetteville Visitors Center to purchase your Ale Trail merch
and pickup your passport. Then, collect your passport stamps
with any purchase at each brewery location.
And don’t forget, a passport is more than just a fun way to keep up
with your progress on the Ale Trail, it’s a way to show your love
and support of the amazing craft these breweries are fostering
in Northwest Arkansas!
Ever growing, the Ale Trail is currently comprised of these
A TRAIL PAVED WITH
HOPS & BARLEY.
amazing breweries: Apple Blossom Brewing Co., Bentonville
Brewing Co., Bike Rack Brewing Co., Black Apple Cidery, Boston
Mountain Brewing, Columbus House Brewery, Core Brewing
and Distilling Co., Crisis Brewing Company, Eureka Springs
Brewery, Fossil Cove Brewing Co., Goat Lab Brewery, Hawk
Moth Brewery, Ivory Bill Brewing, Natural State Beer Co., New
Providence Brewing Co., Ozark Beer Company, Puritan Coffee
& Beer, Rendezvous Junction Brewing Co., Saddlebock Brewery
and West Mountain Brewing Co.
For the most up-to-date brewery listing and other information go
to: FayettevilleAleTrail.com or ExperienceFayetteville.com
DOGS ARE ALWAYS WELCOME AT CRISIS BREWING COMPANY, SO BRING YOUR PUP WHILE ENJOYING A PINT.
•Ad and Advertorial
EF+ELLA’S TABLE UNWINED GIVEAWAY
•Had an engagement rate of 2.48%
7th most engaging post of the year
•538 comments, +469 more than in
the past year
•28,259 impressions, 11th highest of
any EF IG post in the past year
•19,950 unique users, 11th highest of
any EF IG post in the past year
EF+ELLA’S TABLE UNWINED GIVEAWAY
•Experience Fayetteville gained
+54 followers
•Ella’s Table gained +379 followers
A +20.5% increase in the size of audience
From Oct. 10-13, the length of the giveaway:
CYCLOCROSS IMPACT ON EUROPEAN TRAFFIC TO WEBSITE
From Oct. 1, 2021 through Oct. 31, 2022 the Experience Fayetteville
website experienced significant growth in website traffic from Europe
as a result of international cyclocross events.
Time Period
10/1/21 - 10/31/22
8/31/20 - 9/30/21
% Increase
6,170
2,717
127%
1.32%
0.69%
92%
475
209
Total Sessions % of Total Sessions Session/Month
EVENTS CALENDAR PAGE
The Experience Fayetteville website re-structuring was implemented in
mid-March. At that time, a new Events Calendar was implemented. Since
then, web visitors have increasingly come to rely on the calendar.
Calendar Total Pageviews
April
2,260
3,447
4,351 4,347
5,009
5,638
4,739
May June July August September October
6,000
5,500
5,000
4,500
4,000
3,500
3,000
2,500
2,000
Memo
To: Molly Rawn, CEO, Fayetteville Advertising and Promotion Commission;
Fayetteville Advertising and Promotion Commissioners
From: Amy Stockton, Director of Operations, Experience Fayetteville
Date: November 18, 2022
Re: University of Arkansas IDEALS Institute Agreement for DEI Education &
Training
Background:
Fayetteville Advertising and Promotion wants to provide Diversity, Equity and Inclusion
training and education for our staff and in evaluating different tools to do this, has
determined that the IDEALS Institute at the University of Arkansas is a good fit for our
goals.
The IDEALS Institute is a training, consultancy, and research institute dedicated to
creating diverse, equitable and inclusive workplaces and communities.
The agreement attached is for an 18-month project beginning April 2023 and
concluding September 2024 for $19,995. It includes a strategic assessment and
consultation and a DEI capacity building package with both learning and application
sessions. It will include time for our leadership team to work with the IDEALS Institute
team to help ensure our policies and practices support an inclusive environment.
Recommendation:
The Experience Fayetteville Director of Operations and the CEO recommend the
commission authorize the CEO to sign the agreement with the University of Arkansas
IDEALS Institute.
Fayetteville A&P
Commission
St
a
t
e
m
e
n
t
o
f
W
o
r
k
Provider Name
University of Arkansas
The IDEALS Institute
640 N. Garland Avenue, Suite 117
Fayetteville, AR 72701
Project Manager
Elecia Smith, Ed. D., PHR, SHRM-CP
Executive Director
ecs002@uark.edu
479-575-3312
Client Name Experience Fayetteville
21 South Block Ave, Suite 100
Fayetteville, AR 72701
Contact Person Amy Stockton
Director of Operations
astockton@experiencefayetteville.com
479-521-5776 x 306
Project Scope
In support of the Experience Fayetteville’s commitment to embedding diversity, equity, and inclusion (DEI) into its
awareness, policies, practices and strategic approach to hospitality and tourism, the IDEALS Institute offers a
consultation, assessment and DEI capacity building professional development program as a solid foundation from
which Experience Fayetteville (EF) may build upon its ability to help make Fayetteville an inclusive and welcoming
experience for everyone, regardless of identity. Using our People. Processes. Power (P3) framework, there will be
two pillars of engagement with EF leadership and entire organization over 18 months: (1) strategic assessment for
the entire team and ongoing consultation with leadership and (2) DEI capacity building package for the entire EF
team.
Deliverables
•Strategic Assessment (EF team) and Consultation (Leadership)
o Consultation and Thought Partnership
o Intercultural Competence Assessment
o Intercultural Development Inventory Introduction and Debrief Sessions
•DEI Capacity Building Package for EF Team
o Professional Development Package covering five core DEI topics divided into two interactive sessions
per topic. Topics include: Principles of DEI, Race in the South, Facing Bias, Microaggressions, and
Equity101.
See attached proposal, proposal overview, and project timeline for a detailed list of deliverables.
Period of Performance
April 2023 – September 2024
Training/Facilitation/Consultation Title
Experience Fayetteville Strategic Assessment and Consultation and DEI Capacity Building
Physical Location
Experience Fayetteville’s meeting spaces or online via Zoom or other virtual platforms.
Setup Agreement
IDEALS will provide and host all online platforms for trainings. Experience Fayetteville will be responsible for assuring
that all participants have the supplies and technology to fully participate in the trainings, as outlined in the attached
proposal. Experience Fayetteville will also provide all necessary in-person rooms, supplies and refreshments throughout
this project.
Monthly Payment Due: $1,110.83 24-Month Total Not to Exceed: $19,995
Payment Terms
Monthly payments will be due the last working day of each month, beginning when engagements start.
Reference: University of Arkansas Service Agreement dated 11/11/2022
—Thank You for Partnering with the IDEALS Institute for Your DEI Needs—
SOW #: 1063
1
SERVICE AGREEMENT - TRAINING
THIS SERVICE AGREEMENT ("Agreement") is made and entered into as of this 11th
day of November, 2022 (“Effective Date”), by and between the Board of Trustees of the University
of Arkansas, acting for and on behalf of the University of Arkansas, Fayetteville (the “University”)
and the undersigned Client (the “Client”). In consideration of the mutual covenants contained in
this Agreement, the parties agree as follows:
1.Services. The University shall perform the services described in the Statement of Work
(“SOW”), attached hereto and incorporated herein (the “Services”).
2.Change Orders. All change orders to the SOW and acceptance or rejection of such change
orders, must be in writing and accepted by both parties.
3. Payment. In consideration of the University’s performance of the Services, the Client
shall pay the University in accordance with the terms of the SOW. If no due date for
payment is stated in the SOW, the stated payment is due upon execution of this Agreement.
Late payment may be subject to late payment penalty and interest in accordance with
applicable law, as well as collection and attorney fees. The University is under no
obligation to provide to Client any financial reporting, supporting documentation, or
justification of expenditures made in performance of the Services as a condition of
payment.
4.Intellectual Property Rights and Confidentiality. As between the parties, all materials
and other deliverables provided by the University in connection with its provision of the
Services and all intellectual property rights therein and thereto (collectively the
“Deliverables”) shall be and remain the sole and exclusive property of University. Except
as required by law or court order, Client shall not disclose the Deliverables, the terms of
this Agreement, or any pricing information discussed in connection with this Agreement
to any third party without the express written permission of University. Additionally, the
parties agree that this Agreement does not transfer, license, or allow any use of
University’s logos or other marks. Unauthorized use of the logos or any other marks of
University by the Client or its employees or contractors constitute infringement of
University’s rights and a material breach of this Agreement. Under no circumstances may
the Client use University’s name in such a manner as to imply or state an endorsement of
the Client by the University.
5.Termination. This Agreement may be terminated by either party upon thirty (30) days’
prior written notice to the other party. The University may terminate this Agreement
immediately upon notice to Client if Client has failed to make payment in accordance
with the terms of this Agreement. Upon termination by either party, Client shall
reimburse University for all costs and non-cancellable commitments and expenses
incurred by University in its preparation or performance of the Services prior to the date
of termination.
2
6.Warranties. UNIVERSITY MAKES NO WARRANTIES, EXPRESSED OR IMPLIED,
AS TO ANY MATTER WHATSOEVER, INCLUDING WITHOUT LIMITATION, THE
OWNERSHIP, MERCHANTIBILITY, NONINFRINGEMENT, OR FITNESS FOR A
PARTICULAR PURPOSE OF ANY GOODS, MATERIALS, OR SERVICES
PROVIDED. The University makes no representation or warranty that any data,
information, results, materials, or other product of its Services do not or will not infringe
third party intellectual property rights. Client acknowledges that the avoidance of such
infringement in the use of any data, information, results, materials, or other product
provided to Client by University under this Agreement shall remain the responsibility of
Client.
7.Limitation of Liabilities. EXCEPT WHERE ONE PARTY INDEMNIFIES THE
OTHER UNDER THIS AGREEMENT, NEITHER PARTY SHALL BE LIABLE TO
THE OTHER FOR CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES,
INCLUDING LOST PROFITS OR OTHER ECONOMIC DAMAGES, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION WILL
APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT,
STRICT LIABILITY, OR TORT, INCLUDING NEGLIGENCE.
8.Miscellaneous.
8.1 Governing Law and Jurisdiction. This Agreement and all claims arising out of
or relating to this Agreement shall be governed by the laws of the State of Arkansas
(without regard to its conflict of law provisions) and all matters relating to the
validity, interpretation and enforcement of this Agreement shall be determined in
the State of Arkansas. In accordance with Article 5, § 20 of the Arkansas
Constitution and Arkansas Code Annotated § 19-10-204, the parties agree that the
Arkansas State Claims Commission has exclusive jurisdiction over any claims for
damages against the University. The United Nations Convention on Contracts for
the International Sale of Goods shall not apply to this Agreement.
8.2 Non-Assignability. This Agreement is not assignable nor the duties hereunder
delegable by either party without the written consent of the University.
8.3 Notice. Any notice or communication required or permitted to be given hereunder
shall be in writing and delivered personally, by overnight courier, by facsimile with
delivery confirmation received, by United States certified mail, postage prepaid
with return receipt requested, or by e-mail with return receipt, addressed as follows:
(a)If to the Client, to:
Amy Stockton
Director of Operations
Experience Fayetteville
21 South Block Ave, Suite 100
Fayetteville, AR 72701
3
(b)If to the University, to:
Elecia Smith, Executive Director
IDEALS Institute
640 N. Garland Avenue, Suite 117
Fayetteville, AR 72701
and if concerning breach of this Agreement or early termination, a copy to:
Office of the General Counsel
421 Administration Building
University of Arkansas
Fayetteville, AR 72701
Notice shall be effective immediately if delivered personally or electronically;
otherwise notice shall be effective three (3) business days after it has been sent.
8.4 Waiver. Any waiver, either expressed or implied, by either party of ay default by
the other in the observance and performance of any of the conditions, covenants, or
duties set forth in this Agreement shall not constitute or be construed as a waiver
of any subsequent or other default.
8.5 Force Majeure. If either party is prevented from performing its obligations under
any provision of this Agreement by reason of any war, strike, fire, earthquake, icy
roads, hurricane, tornado, or other event or condition beyond its control, such
failure to perform shall be excused and shall not be deemed a breach of this
Agreement.
8.6 Indemnification. The Client shall defend, indemnify, and hold harmless the
University, its agents, officers, board members, and employees from and against
any and all claims, damages, losses, and expenses, including reasonable attorney's
fees, for any claims arising out of or in any way relating to the performance of
Client’s obligations under this Agreement, including but not limited to any claims
pertaining to or arising from the Client’s negligence, intentional acts, or omissions,
or Client’s use of data, information, results, or materials provided by University
under this Agreement.
8.7 Liability. The University shall only be responsible for the acts or omissions of its
employees acting in their official capacity. Any legal controversy or legal claim
arising out of or relating to this Agreement which results in litigation shall result in
each party being solely responsible for its respective attorneys’ fees and costs
throughout the entire process of any and all proceedings. Nothing in this
Agreement shall be deemed or construed as a waiver of the sovereign immunity of
the State of Arkansas, or any other immunities available to University or its officers,
agents and employees.
8.8 University Policies and Laws; Campus Restrictions (applicable to services
taking place on University owned or leased property). The Client will fully
comply with all applicable University policies, and federal, state and local laws,
4
ordinances, and regulations. Client shall not engage in the sale and/or distribution
of food and/or beverages at any location on campus. Client shall not permit
tobacco, electronic cigarettes, alcohol, or illegal drugs to be used by any of its
officers, agents, representatives, employees, contractors, subcontractors, licensees,
partner organizations, guests or invitees while on the campus of the University.
Client further agrees that it will not permit any of its officers, directors, agents,
employees, contractors, subcontractors, licensees, partner organizations, guests or
invitees to bring any explosives, firearms or other weapons onto the campus of the
University, except to the extent expressly permitted by University of Arkansas
policies and the Arkansas enhanced concealed carry laws. Client shall not allow
any of its officers, directors, agents, employees, contractors, subcontractors,
licensees, partner organizations, guests or invitees that are registered sex offenders
to enter the campus of the University.
8.9 Non-Discrimination. The Client agrees to adhere to any and all applicable Federal
and State laws, including laws pertaining to non-discrimination. In particular,
consistent with the provisions of Act 954 of 1977, as amended and codified at Ark.
Code Ann. § 25-17-101, the Client agrees as follows: (a) the Client will not
discriminate against any employee or applicant for employment because of race,
sex, color, age, religion, handicap or national origin; (b) in all solicitations or
advertisements for employees, the Client will state that all qualified applicants will
receive consideration without regard to race, color, sex, age, religion, handicap or
national origin; (c) failure of the Client to comply with the statute, the rules and
regulations promulgated thereunder and this non-discrimination clause shall be
deemed a breach of contract and this Agreement may be canceled, terminated or
suspended in whole or in part; (d) the Client will include the provisions of items (a)
through (c) in every subcontract so that such provisions will be binding upon such
subcontractor.
8.10 Third-Party Beneficiaries. There are no third-party beneficiaries of this
Agreement unless expressly agreed by the parties in writing. No person or entity,
other than the University and the Client and their successors and permitted assigns
shall have any rights, remedies, claims, benefits, or powers under this Agreement.
8.11 Section Headings. The headings and subheadings of clauses contained in this
Agreement are used for convenience and ease of reference and do not limit the
scope or intent of the clause.
8.12 Independent Contractors. The relationship of the parties to this Agreement is
that of independent contractors, and nothing in this Agreement should be construed
to create any agency, joint venture, or partnership relationship between the parties.
8.13 Anti-Boycott Israel Notice. In accordance with Ark. Code Ann. § 25-1-503,
Vendor hereby certifies to University that Vendor (a) is not currently engaged in a
boycott of Israel and (b) agrees for the duration of this Agreement not to engage in
a boycott of Israel.
5
8.14 Entire Agreement. This Agreement contains the entire understanding and
agreement between the parties with respect to its subject matter and supersedes any
prior or contemporaneous written or oral agreements, representations or warranties
between them respecting this subject matter. This Agreement may be amended
only by a writing signed by both parties.
6
IN WITNESS WHEREOF, the parties hereto have duly executed and have caused this Agreement
duly to be executed and delivered as of the Effective Date.
Agreed
Board of Trustees of the University
of Arkansas, acting for and on behalf
of the University of Arkansas,
Fayetteville
Signature:___________________
Name:______________________
Title:_______________________
Date:_______________________
Experience Fayetteville representative,
acting for and on Behalf of
Client
Signature:___________________
Name:______________________
Title:_______________________
Date:_______________________
Memo
To: Molly Rawn, CEO, Fayetteville Advertising and Promotion Commission;
Fayetteville Advertising and Promotion Commissioners
From: Tyler Wilson, General Manager, Fayetteville Town Center
Miletus Callahan-Barile, Facilities Manager, Fayetteville Town Center
Date: November 14, 2022
Re: Window Tint Replacement Fayetteville Town Center
Background:
The Fayetteville Town Center window tinting has deteriorated beyond repair. The
current tinting is no longer functional and is not aesthetically pleasing.
Three bids were solicited for this project. The staff recommends the quote from
Architectural Glass Tinting due to the extended warranty and the vendor’s knowledge
of the window track system used in the building.
Recommendation:
The Facilities Manager, Fayetteville Town Center General Manager, and the CEO
recommend the commission accept the quote from Architectural Glass Tinting for
$27,942.35.
The proposal includes removing the existing material and replacement with new
Hyper Optik film that will increase the environmental efficiency of the event spaces
and decrease visibility from the exterior. In addition, this contract includes a fifteen-
year service and material warranty.
Fayetteville A&P
Commission
Thank You For Your Business and Have a Great Day!
If you have Any Questions Please Call Us Right Away.
Architectural Glass Tinting
1912 S. Walton Blvd Ste. G
Bentonville, AR 72712
(479) 319-4723
archglasstinting@gmail.com
www.bentonvilleglasstinting.com
Estimate
ADDRESS
Fayetteville Town Center
15 W Mountain St
Fayetteville, AR 72701
Miletus: 479-587-9944
ESTIMATE #1191
DATE 10/26/2022
FILM TYPE AMOUNT
LLumar Dual-Reflective 5 - 310 Panels 27,942.35
Removal of Film and Adhesive 0.00
SUBTOTAL 27,942.35
TAX 0.00
TOTAL $27,942.35
Accepted By Accepted Date
Memo
To: Molly Rawn, CEO, Fayetteville Advertising and Promotion Commission;
Fayetteville Advertising and Promotion Commissioners
From: Tyler Wilson, General Manager, Fayetteville Town Center
Date: November 18, 2022
Re: Fayetteville Town Center Utilization Consultant Services JLL
Background:
Jones Lang LaSalle Americas Inc. (JLL) is a consultancy firm specializing in utilization
optimization for municipally owned properties and event centers. Fayetteville Town
Center has requested a proposal to provide their service and consultation on the
optimization and best use of our existing space.
The staff believes this service will provide market insight and guidance on the best
course forward for several areas, including upgrades, clientele targeting, and space
usage. Included here is the proposal for their services and an outline of their proposed
process for the assessment of our facility. JLL has been utilized by many municipally
owned event spaces across the country and is highly regarded as a leader in this
space.
Recommendation:
The Facilities Manager, Fayetteville Town Center General Manager, and the CEO
recommend that the commission accept the quote from JLL for $65,000
Their proposed service included in your packet has four assessment phases and costs
$65,000 plus applicable travel expenses.
Fayetteville A&P
Commission
CONVENTION CENTER
OPTIMIZATION STUDY
Experience Fayetteville
Fayetteville Advertising and Promotion Commission
September 27, 2022
FAYETTEVILLE TOWN CENTER
Contact
JLL
Contact Information:
Daniel Fenton, Executive Vice President
M +1 408 309-3450
dan.fenton@am.jll.com
Bethanie DeRose, Senior Vice President
M +1 609 457 5361
bethanie.derose@am.jll.com
September 27, 2022
Tyler Wilson
General Manager
Fayetteville Advertising and Promotion Commission
15 West Mountain
Fayetteville, AR 72701
RE: Fayetteville Town Center
Dear Tyler,
Jones Lang LaSalle Americas, Inc. (JLL) is pleased to present our proposal for Convention Center Optimization Study for
the Fayetteville Town Center. We have provided a comprehensive proposal, taking note of the scope of services and
understanding the specific needs expressed.
We have the right team for these assignments. JLL brings national expertise in destination development, convention
center feasibility, expansion and our proprietary product in convention center optimization. Our combined expertise
and experience in convention center planning and venue planning combined with our overarching tourism and
destination development backgrounds will bring the right approach to Fayetteville for the convention center study
needs.
JLL’s system for leveraging stakeholder-driven and future-focused strategic plans has helped destination organizations
transform their convention and music venue operations, grow tourism impacts and improve quality of life for residents.
Using our convention center optimization analysis, a JLL proprietary tool, we will determine the current utilization of
the existing convention center and set a path forward for optimizing square footage, delivering greater return on
investment, sales strategy deployment and future goal setting. Our intimate knowledge of the convention center
ecosystem allows our planning team to drill deeper into specific outcomes and deliver a long-term plan for success. Our
joint outcome will deliver a plan with recommendations to make data-driven strategic decisions.
JLL has an unmatched commitment to gathering and molding important stakeholder input. The guidance and views of
elected leaders, tourism industry stakeholders, and community thought leaders and will shape the direction and
outcome of these respective plans as well as educate them about the potential by critically examining the recommended
outcomes. JLL’s process harnesses this stakeholder involvement to jumpstart implementation. Our plans have a higher
rate of success in short and long-term recommendations because of this important effort.
Our goal is to create recommendations in these respective studies and planning efforts that is not “JLL’s plan,” but a
plan that has been developed by, and in conjunction with, the Experience Fayetteville and the Fayetteville Town Center,
destination partners, and other engaged members of the Fayetteville community.
If you have any questions do not hesitate to reach out to me or Bethanie DeRose, Senior Vice President.
Daniel Fenton
Executive Vice President
Director of Global Tourism Practice.
T +1.408-309-3450 | dan.fenton@am.jll.com
We would be honored
to be your partner.
EXPERIENCE
PROJECT TEAM
JLL is a leading professional services firm
with specialized experts in tourism strategy
advisory. We shape the future of destinations
for a better world by creating solutions,
building relationships and most of all, using
data to recommend tailored approaches for
our clients. As a practice, the Hotels and
Hospitality Group maintains 49 global
offices. In the last five years, the group’s 350-
strong global team has helped solve nearly
5,300 unique client challenges by
completing advisory, development,
valuation and asset management
assignments. We have worked cities, regions,
states and international destinations –
partnering to positively impact the tourism
economies and make their destinations
more sustainable for future growth.
JLL provides a full range of tourism strategy
services for both public and private clients.
Our team has extensive experience in
providing global strategy and positioning
services as well as destination development
and a full range of advisory services at the
tactical level that enhance the destinations
in which we work. Our global platform and
diverse service and product offerings
position us to best support our clients in
such a dynamic and localized industry and
to successfully navigate the challenging
markets in which we compete worldwide.
Jones Lang LaSalle Incorporated,incorporated in
1997,is a Maryland corporation.Our common stock is
listed on The New York Stock Exchange (“NYSE”)
under the symbol “JLL.”JLL is a Fortune 500 company
with annual revenue of $18.0 billion,operations in
over 80 countries and a global workforce of over
93,000 as of December 31,2019.
ABOUT OUR FIRM.
TOP FIRM
No. 1 in Forbes Best Employers for Diversity in America for 2021
FACILITIES +RESOURCES.
Cities,states and countries across the globe are leveraging the
tourism industry to drive new growth,expansion of industry and
long-term sustainability for their communities on the world stage.
Our team provides the expertise to drive new destination thinking
in a globally competitive landscape.
Named to Bloomberg Gender-Equality Index for second year in a row
Score of 100 for Best Places to Work for Disability Inclusion
47 Offices
350 Global specialists
150+Global Destinations studied
Destinations.
We Know We serve as guides in the strategic management of
tourism in a sustainable manner consistent with
economic goals and cultural values shaped by
preservation of natural resources,community desires
and visitor industry needs.
Awards +Accolades
Proven methods
We are practitioners and are
thought-leaders in the tourism
industry and apply that
expertise to build destination
strategic plans.
Leveraging expertise
To date, JLL has advised over 50
destinations on destination
strategic plans, organizational
assessments, asset optimization
strategies, and visitor profiles
worldwide.
Outcome oriented
We pride ourselves on
partnering with clients to
produce implementation
focused results. Why undergo a
strategic planning effort, if you
can’t implement it?
Fortune
Fortune 500 Company list
(2015-2020)
World’s Most Admired Companies
Fortune Magazine
5th year in a row
Dow Jones Sustainability
Index North America
4th year in a row
Perfect Score on the Human
Rights Campaign Foundation's
Corporate Equality Index
6th year in a row
Energy Star Sustained Excellence Award
U.S. Environmental Protection Agency
8th year in a row
World’s Most Ethical Companies
Ethisphere Institute
13th year in a row
•M.C. Benton, Jr. Convention and Civic Center
•Manhattan Conference Center
•Mayo Civic Center –Rochester, MN
•McCormick Place Chicago
•Meydenbauer Center –Bellevue, WA
•Miami Beach Conference Center
•Miami Beach Convention Center
•Monona Terrace Commuinty & Convention Center
•Montgomery Conference Center
•Mountain Lakes Conference Center
•Myriad Convention Center
•Myrtle Beach Convention Center
•Navy Pier Chicago
•Norfolk Convention Center
•North Charleston Convention Center
•Northwest Georgia Trade & Convention Center
•Oconee County Conference Center
•Orlando Downtown Convention Center
•Orlando/Orange County Convention Center
•Osceola County Conference Center at Reunion Resort
•Overland Park Convention Center
•Pennsylvania Convention Center
•Portman Conference Center
•Prime F. Osborn Convention Center
•Queen Sirikit Convention Center (Bangkok)
•Raleigh Convention/Civic Center
•Richardson Galatyn Park Conference Center
•Richmond Center for Conventions and Exhibitions
•Riyadh Trade Mart and Convention Center
•Saint Paul RiverCentre
•San Jose McEnery Convention Center
•San Juan Convention Center
•Sarasota Convention Center
•Schaumburg Convention Center
•Schenectady Convention Center
•Seaside Convention Center
•Shreveport Convention Center
•St. Louis Cervantes Convention Center/ Stadium
•South San Francisco Conference Center
•Sugar Land Convention Center, TX
•Summerville Civic Center, SC
•TD Convention Center-SC
•Toronto Exhibition Place Trademart & Exhibit Hall
•Trenton Conference Center
•Tuscaloosa Convention Center
•Vancouver Convention & Exhibition Centre
•Washington Convention Center, DC
•Wausau Convention Center
•Wildwood Convention Center , NJ
•Williamsburg Convention Center
•Wilmington Convention Center
•Winchester Conference Center, VA
Convention Center Industry Experience
From providing long-range strategic planning, asset management, feasibility assessments, financial advisory
services, pre-development and development services, or operational improvement, our firm is recognized as a
convention industry leader. As shown in our client list below, we have provided advisory services for over 100
convention, conference and civic centers.
JLL knows Convention
Centers
•Akron Convention Center
•Alabama Gulf Coast Conference Center
•Albany Convention Center
•Albert B. Sabin Convention Center
•Alpharetta Convention Center
•Alton Conference Center
•Amarillo Civic Center
•Asheville Civic Center
•Augusta Convention Center
•Aurora Conference Center
•Baltimore Convention Center
•Banks County Conference Center
•Birmingham Conference Center
•Burlington Convention Center
•Carteret County Convention Center
•Charlotte Convention Center
•Classic Center, The –Athens, GA
•Cobb Galleria Centre
•COBO Conference & Exhibition Center
•Colorado Convention Center –Denver
•Colorado Springs Convention Center
•Columbia Metropolitan Convention Center
•Columbus Iron Works
•Crown Coliseum Complex
•Ernest N. Morial Convention Center
•Expoland Malaysia
•Frank Mayborn Convention Center -Florida
•Garland Conference Center
•Gary Convention Center
•George R. Brown Convention Center
•Greater Columbus Convention Center
•Greenville/Pitt County Convention Center
•Greenwood Conference Center
•Indiana Convention Center
•Irving Convention Center at Las Colinas
•Jackson Township Conference Center
•Jacksonville Convention Center-Florida
•Jacob K. Javits Convention Center
•John B. Hynes Convention Center
•Johnston County Conference Center
•Kalahari Resort & Convention Center
•Kansas ExpoCentre
•Lancaster Convention Center -Pennsylvania
•Liberty Conference Center
19
35
Applied Sustainability Initiatives with Recent Clients
Global Partnerships on Sustainability
Sustainability.
Global
In collaboration with the World Green Building Council,
JLL continues its commitment to taking bold climate
action. In 2019, JLL became the first consultancy to sign
up to the WorldGBC’s Net Zero Carbon Buildings
Commitment (NZCB), which helped establish a blueprint
for our global NZCB Commitment. We are committed to
achieving net zero carbon emissions across all JLL-
occupied buildings by 2030. Our practice applies these
same principles and initiatives to clients, advocating this
approach to both clients and suppliers.
38
JLL knows that cities are global hubs accelerating
business, innovation and job creation all around the
world. That is why our team is committed to global
partnerships to further this industry’s impact. JLL has
worked with leading global think tanks to advise on
policy and operationalize it into practice.This year, JLL &
WTTC will be releasing the new 2022 Index.Thought Leadership.
Tourism Readiness
In 2019, JLL released a joint
research report with the
World Travel & Tourism
Council (WTTC) on global
tourism readiness. The
research indexed 50 global
cities and their positioning
for a successful tourism
industry based on 75+ data
points using JLL & WTTC’s
joint expertise in the field.
Our methodology developed
five-typologies of
destinations.
Our team works closely with
Destinations International to
support destination marketing
organizations in achieving their
ambitions. Our practice lead,
Dan Fenton, was a former chair of
this international organization.
Bethanie DeRose and Juliet
Velazquez currently sit on the
Global Leadership and
Convention Sales and Services
Committees for Destinations
International to support JLL’s
global reach and are instrumental
in providing strategic
recommendations influencing
policy change in the industry.
Through our work with the
World Economic Forum (WEF),
JLL is able to be a leading
advisory voice on issues related to
emerging markets, sustainability
and competitiveness. JLL & WEF
understand the importance of
tourism to drive the health and
success of adjacent industries
i.e., retail, restaurants,
transportation and overall quality
of place.
Renovation and Expansion of
the Charlotte Convention Center
Based on recommendations from a market study
commissioned by the Charlotte Regional Visitors
Authority, JLL + TVS explored a series of potential
improvements. Through the teams’ collaboration
and together with the staff, a master plan was
developed for expanding and enhancing the center.
The Charlotte Convention Center, designed by TVS,
opened in 1995. Since then, the needs of meeting
planners and convention attendees have evolved,
requiring investment in the facility to deliver a
competitive experience.
A major need identified by the study was for
additional meeting space. Since there is no available
land adjacent to the center, it is not currently
possible to expand beyond the existing building’s
footprint to create this space. TVS therefore
investigated and found ways to expand the building
vertically by adding new floor space above the
existing exhibit halls. This additional space will
provide 15 new meeting divisions with 26,000 sf. This
new area also creates a new public concourse façade
along Stonewall Street, currently the neglected back
side of the building, greatly improving the center’s
connectivity to the city.
JLL has completed
optimization assessments
in Columbus, Miami,
Philadelphia, Rochester,
Minnesota, Santa Clara,
California and Madison,
Wisconsin.
24
Similar Projects
Market Demand for Expansion
Customer Feedback Study
Recommendations for Design
Dan Fenton –Project Oversight
Bethanie De Rose –Project Manager
JLL helped the City of Denver move forward with
a $233 million expansion of the Colorado
Convention Center. JLL’s market analysis and
customer research indicated that a large
convention space was not necessarily conducive
to further expansion efforts.The study concluded
that Denver needs to provide the best facilities and
service to be a class leader. The recommended
direction focused on improving public spaces to
enhance social interaction during
conventions.Through JLL’s research, tvsdesign
was able to develop multiple design concepts that
reflected the reimagined space.
State of the art technology, reengineering of food
and beverage concepts and hotel infrastructure
was also determined to be an important
components in Denver’s future. The
recommendations illustrated the need for special
outdoor rooftop events space that would help
brand the Colorado experience for visitors.
Taking full advantage of the natural
elements of Denver in a new design
and game plan for the city’s most
important asset. Developing a path
for continued improvement for a
destination that has a proven track
record of success.
25
Similar Projects
Market Analysis for the
Expansion of the Colorado
Convention Center
Feasibility Study for Expansion
Market Demand for National Western & Colosseum
Operational Recommendations for Denver Arts & Venues
Financing Recommendations
Dan Fenton –Project Oversight
Bethanie De Rose –Project Manager
The Greater Raleigh Convention and Visitors
Bureau selected JLL to orchestrate a 10-year
Destination Strategic Plan. The planning
initiative sought to provide a unified vision for
the destination’s future across the entire county.
All 13 municipalities were engaged along with
input from over 1,800 stakeholders to help
construct the final plan.
The process included the comprehensive
analysis of convention center utilization and
optimization. JLL conducted the in-depth
analysis to determine current use and develop a
long-term plan to strategically optimize the RCC.
This plan was delivered in 2018.
In 2021, the GRCVB asked JLL to come back and
refresh the RCC study to ensure they were on the
right path. JLL recently completed that refresh
work and updated the long-term
recommendations which now includes action on a
new convention hotel to improve production from
the RCC with support from the City and County.
This process enabled partners to
understand the potential for the
RCC and ultimately support
recommendations for 5 and 10-year
cycles to reinvest in the building to
improve the impact it could have.
25
Similar Projects
Raleigh Convention Center
Optimization and Expansion
Study
Convention Center Utilization & Optimization Study
Feasibility Study for Expansion
Market Demand for Hotel Product Needs
Sales Deployment Planning
Future of the Red Hat Amphitheater
Dan Fenton –Project Oversight
Bethanie De Rose –Project Manager
JLL was hired by Destination Madison in
conjunction with the City via the Monona Terrace
Community & Convention Center to conduct the
detailed analysis of current space utilization.
JLL worked closely with both CVB and City
leadership teams to conduct the utilization and
optimization study. The study included a review of
5-years of pre-covid history, space use analysis,
revenue impact analysis, hotel room impact and
mix of business by event type and market
segment. Additionally, future pipeline business
and lost business was studied to determine pace
to goals.
JLL set a 5-year plan forward to optimize the
MTCCC including a sales prospecting plan,
booking policy with new priorities and team
deployment plan.
The plan was delivered and presented to both
boards in January of 2022 and both Destination
Madison and MTCCC teams are actively working on
implementation.
This process included a joint
booking policy, sales goals and
prioritization schedule which
enables both the CVB and building
teams to work more seamlessly
towards optimization.
25
Similar Projects
Destination Madison
Convention Center Study
Convention Center Utilization & Optimization Study
Sales Deployment Planning
Business Mix Analysis
Dan Fenton –Project Oversight
Bethanie De Rose –Project Manager
City of Los Angeles’ Greek
Theatre in Griffith Park
JLL was selected by the City of Los Angeles, Department of Recreation
and Parks to reposition the Greek Theater through the development of
a new vision and facilitating a new agreement between the LA Greek
Theatre and a new operator and promoter. The Greek Theatre is one of
many venues managed by the Department, which has an annual
budget of $200 million dollars. The goal of this project was to
determine how to best position the theatre to compete for top revenue
shows among larger venues in the area.
Our firm led in the community and stakeholder engagement process
including completing over 100 interviews and surveys and meeting with
individuals in the surrounding neighborhoods and park area. We also
worked with the finance department in the creation and administration
of the RFP process to solicit a new operator/promoter. In addition, we
managed the subcontractor responsible for budgeting and
recommending the necessary capital improvements for the theater,
estimated in the range of $10 to $20 million.
JLL led the process to bring new revenues through a comprehensive
RFP process that required a significant financial commitment from the
proposers. This process led to the City’s decision to self-operate the
facility. This change has resulted in increased revenues by over $2
million annually since opening the venue to multiple promoters.
27
Similar Projects
Market Demand for Greek Theatre Futures Study
Community & Neighborhood Engagement Plan
RFP Development & Facilitation
Contract Negotiation
Dan Fenton –Project Oversight
Bethanie De Rose –Project Manager
Red Rocks Park and Amphitheatre,
Morrison Colorado
JLL engaged with the City and County of Denver’s Arts and Venues Department for the development of a long-range
strategic plan. The plan developed guiding principles for the continued operation of Red Rocks Amphitheatre that
included the following:
•Current Market Conditions
•Situational analysis of Denver’s current cultural landscape including trends, demographic shifts, policies & assets.
•Analysis of market trends in the concert entertainment industry.
•Land Use and Built Environment
•Developing 5-year capital improvement plan for the Amphitheatre and support areas of the venue.
•Developing land use and preservation guidelines for the surrounding park grounds (excluding property managed by
Denver Parks and Recreation).
•Utilization and Operations
•Evaluation of Venue Operations related to efficiency and delivery of service to the 3 P’s (patrons, performers, promoters)
and other visitors.
•Evaluation of the capacity of venue activity in a calendar year, including a balanced model for utilization of the
Amphitheatre for popular concerts as well as other activities.
•Evaluation the relationship with existing and future potential promoter agreements.
•Evaluation of ancillary operations and contract relationships (Ship Rock Grille, Trading Post, etc.)
Similar Projects
35
Similar Projects
Biery Witt Performing Arts Center
Mt Crested Butte, CO
JLL recently worked with the Mt. Crested Butte
Performing Arts Center on an innovative new build
project to bring conventions and meetings and the
performing arts under one, flexible roof. The goal was to
design a first-class facility that would enable world-renowned performances to be featured with the
seamless ability to transform the space for meeting
usage.
JLL conducted a market demand study for the usage of
the proposed facility in phase one. In phase two, JLL
participated in the design and development of the
facility with the architectural partner. In addition, JLL
projected usage, revenue and expenses related to the fully functional new building.
17
References
JLL are proud of our work history and we encourage you to contact our past clients.We have included three
contacts that we believe align most closely with the Experience Fayetteville project.We would be happy to
provide more project contacts as needed.
Mike Crum
Previously Chief Financial Officer
Charlotte Regional Visitors Authority
Currently Public Events Department
Director City of Fort Worth
817.392.2501
michael.crum@fortworthtexas.gov
21
Ellie Westman Chin
President & CEO
Destination Madison
608-258-4944
chin@visitmadison.com
Dennis Edwards
President & CEO
Visit Raleigh
919.270.8344
dedwards@visitraleigh.com
PERSONNEL
PROJECT TEAM
Meet Our Team.
1
Project Staff
Together,our team brings unmatched understanding –and the requisite
databases,tools,and experiences –of the risks destinations face under various
crises scenarios,and the challenges related to achieving not only growth in visitor
volume,but sustainable growth that accounts for ongoing impacts to economy,
society and the environment.
Dan Fenton
Executive Vice President
JLL
Project Role: Project Oversight
and Strategy
Bethanie DeRose
Senior Vice President
JLL
Project Role: Project Manager,
Convention Center Expert
Juliet Velázquez
Associate
JLL
Project Role: Market Analysis
Mitchel Anzivino
Associate
JLL
Project Role: Market Analysis
Dan
Fenton
Executive Vice President + Director of Global Tourism
KEY SECTOR EXPERIENCE
Destination Master Planning
Tourism Strategic Planning
Convention Center Futures Planning
Public Venue Assembly Planning & Feasibility
Tourism Organization Visioning and Structure Advisory
Market Segmentation & Identification
Stakeholder Alignment
Placemaking
EDUCATION +
AFFILIATIONS
Cornell University
Bachelor’s Degree in Hospitality
Administration and Management
York School Board of Trustees
YEARS OF EXPERIENCE
20+
•Hawai'i Tourism Authority
•Houston Convention & Visitors Bureau
•Little Rock Convention & Visitors Bureau
•Lynwood Public Facilities District
•Miami Beach Convention Center
•Philadelphia Convention & Visitors Bureau
•Pompano Beach Cultural Tourism Plan
•Raleigh Convention Center
•Rochester MN Convention & Visitors Bureau
Dan heads up the Global Tourism Team within JLL’s Hotels & Hospitality Group
specializing in research, tourism strategy and destination planning. He is the past
Chairman of the Board of Destinations International where he launched several initiatives
designed to drive more effective practices across Destination Marketing Organizations.
KEY EXPERIENCE
Dan blends his knowledge of trends in the national and international tourism
and hospitality sectors to bring a “big picture” view to what makes
destinations more competitive and how communities can set themselves
apart. This knowledge was thoroughly applied to help develop the Meet
Hawai’i brand and direction. With this perspective, he understands what
questions need to be asked and uses that context to evaluate and leverage
the resulting data. Before joining JLL, Dan was a Principal for Strategic
Advisory Group, which was acquired by JLL in early 2016, for five years. Prior
to joining Strategic Advisory Group, he served as President and CEO of Team
San Jose for 15 years.
KEY PROJECTS
•St. Mary’s County, Maryland
•Visit Denver
•Visit Greenville SC
•Visit Sarasota County
•Walton County Florida
•World Travel & Tourism Council –
Tourism Readiness Research
•Amelia Island Convention & Visitors Bureau
•Charlotte Regional Visitors Authority
•Costa Elena Development Advisory
•Destinations International
•Discover Coronado
•Discover Santa Clara
•Finger Lakes NY Regional Tourism Council
•Fort Worth Convention Center
•Greater Raleigh Convention & Visitors Bureau
Bethanie
DeRose
Senior Vice President, Tourism + Destination Development
KEY SECTOR EXPERIENCE
Destination Master Planning
Tourism Strategic Planning
Tourism Organization Visioning and Structure Advisory
Market Segmentation & Identification
Stakeholder Alignment
Placemaking
EDUCATION +
AFFILIATIONS
Rutgers University
Bachelor’s Degree in Communications
Certified Destination Management
Executive, Destinations International
YEARS OF EXPERIENCE
10+
•Hawai'i Tourism Authority
•Houston Convention & Visitors Bureau
•Little Rock Convention & Visitors Bureau
•Lynwood Public Facilities District
•Miami Beach Convention Center
•Philadelphia Convention & Visitors Bureau
•Pompano Beach Cultural Tourism Plan
•Raleigh Convention Center
•Rochester MN Convention & Visitors Bureau
Based in New York, Bethanie DeRose is a Senior Vice President with JLL’s Hotels &
Hospitality Group specializing in tourism strategy, destination development and
management. She assists clients with destination strategic planning, tourism readiness
and sustainability, convention center asset management, public facility feasibility and
overall destination positioning.
KEY EXPERIENCE
Bethanie has extensive experience in long-term destination and tourism
planning efforts including public assembly venues, specifically convention
centers, amphitheaters, arena and multi-use facilities. Bethanie is the
convention center utilization and optimization expert on the JLL team having
conducted assessments of over 25 convention centers in conjunction with
the DMO in the last 5 years. Bethanie has also worked closely with industry
associations including the World Travel and Tourism Council on a Global
Tourism Readiness project as well as Destinations International on the
conventions and meetings product audit. She also serves on various
Destinations International committees.
KEY PROJECTS
•St. Mary’s County, Maryland
•Visit Denver
•Visit Greenville SC
•Visit Sarasota County
•Walton County Florida
•World Travel & Tourism Council –
Tourism Readiness Research
•Amelia Island Convention & Visitors Bureau
•Charlotte Regional Visitors Authority
•Costa Elena Development Advisory
•Destinations International
•Discover Coronado
•Discover Santa Clara
•Finger Lakes NY Regional Tourism Council
•Fort Worth Convention Center
•Greater Raleigh Convention & Visitors Bureau
Convention Center Futures Planning
Public Venue Assembly Planning & Feasibility
Juliet
Velázquez
Associate, Tourism and Destination Development
KEY SECTOR EXPERIENCE
Destination Master Planning
Tourism Strategic Planning
Tourism Asset Planning
Destination Venue Planning & Feasibility
Tourism Organization Visioning and Structure Advisory
Market Segmentation & Identification
Stakeholder Alignment
Placemaking
EDUCATION
Florida International University
Bachelor’s Degree in
Communications and Public Relations
YEARS OF EXPERIENCE
9+
KEY PROJECTS
•Amelia Island Convention & Visitors Bureau
•Costa Elena Development Advisory
•Discover Coronado
•Discover Santa Clara
•Fort Worth Convention Center
•Little Rock Convention & Visitors Bureau
•Lynwood Public Facilities District
•Miami Beach Convention Center
•Pompano Beach Cultural Tourism Plan
•Raleigh Convention Center
•Visit Greenville SC
•WTTC Index
As part of the Strategic Advisory and Asset Management team with JLL’s Hotels &
Hospitality Group, Juliet Velazquez assists clients with developing strategic plans for
destination growth, developing ways to optimize the effectiveness of tourism assets
and overall destination positioning.
KEY EXPERIENCE
As a marketing strategy professional, Juliet is proficient in identifying and
organizing high-level strategies into actionable steps. She has worked closely
with industry associations including the World Travel and Tourism Council,
through the Global Tourism Readiness project as well as Destinations
International on the Global Leadership Committee, Convention Sales and
Services Committee, and Event Impact Calculator Product Development
Committee. In addition, she was the recipient of the Destinations
International 30 Under 30 Award.
In her previous role, Juliet served at the Greater Miami Convention and
Visitors Bureau (GMCVB) providing business analytics expertise to the
Convention Sales team. Prior to the GMCVB, she served as a Public
Information Specialist for the City of Miami Beach focusing on Marketing and
Communications as Editor of MB Magazine.
Mitchel
Anzivino
Associate, Tourism and Destination Development
KEY SECTOR EXPERIENCE
Destination Master Planning
Tourism Strategic Planning
Tourism Asset Planning
Destination Venue Planning & Feasibility
Tourism Organization Visioning and Structure Advisory
Market Segmentation & Identification
Stakeholder Alignment
Placemaking
EDUCATION
New York University
Bachelor’s Degree in Hospitality
and Tourism Management
YEARS OF EXPERIENCE
4+
KEY PROJECTS
•Amelia Island Convention & Visitors Bureau
•Costa Elena Development Advisory
•Discover Coronado
•Discover Santa Clara
•Fort Worth Convention Center
•Little Rock Convention & Visitors Bureau
•Lynwood Public Facilities District
•Miami Beach Convention Center
•Pompano Beach Cultural Tourism Plan
•Raleigh Convention Center
•Visit Greenville SC
•WTTC Index
Based in New York, Mitchel Anzivino is an Associate with JLL’s Hotels and Hospitality
Group since June 2021, specializing in tourism strategy, destination development and
management. His role includes collaborating with clients to organize data to build
strategy and produce optimized recommendations. In addition, he assists clients with
tourism readiness and sustainability, public facility feasibility, convention center asset
management, overall destination strategic planning and destination positioning.
KEY EXPERIENCE
Joining the JLL team in June 2021, Mitchel brings multiple years of
hospitality and tourism experience. He has comprehensive knowledge in
asset utilization, capital planning and due diligence support having recently
completed domestic projects for Las Vegas, Nevada; and Dallas, Texas.
Internationally, Mitchel has improved financial and operational performance
of luxury hotels throughout Riyadh, Saudi Arabia; Amman, Jordan; Kuwait
City, Kuwait and London, England by enhancing management operating
systems, forecasting strategies, and brand positioning.
Mitchel also continues to collaborate with the World Travel and Tourism
Council on creating a standard for Global Tourism Readiness. He is skilled in
interpreting and organizing data from several sources to deliver analytics
that both build strategic insights and drive optimizations for clients.
Before joining JLL, Mitchel was a consultant at Carpedia Hospitality for 2
years, an implementation-based consultancy focused on improved
APPROACH
PROJECT SCOPE
32
PROJECT SCOPE
SUMMARY
Your Priorities Are Ours
JLL is unmatched in our ability to deliver because our
planning experts are backed by data and industry
expertise on convention centers.
We are not a theory firm –JLL’s stakeholder-driven
and data backed, strategic process produces plans
that energize our clients through innovative
direction, inspire their stakeholders to greater levels
of support through their engagement and emboldens
their communities to overcome destination
deficiencies.
Convention Center Optimization
Construct a comprehensive perspective on the event
compression for the booking year and develop a plan for
the future of the Fayetteville Town Center.
The optimization assessment is constructed based on
expressed room night goals combined with revenue
needs for the Center. The outcome is not based on
maximizing either perspective, but rather
enhancing the mix of potential business.
JLL has completed optimization assessments in
Columbus, Miami, Philadelphia, Rochester, Minnesota,
Santa Clara, California Madison, Wisconsin and many
others. We have done this work in mature convention
markets and small to medium size markets, as well as
in-hotel only meetings markets.
33
PROJECT SCOPE
Convention Center Optimization
Space analysis
JLL will create a custom template for the utilization data
on past activity within the Fayetteville Town Center by
day for every room and space used. This is a very
detailed analysis of how the Town Center is actually
utilized and JLL will work closely with the Town Center
systems administrator to extract and analyze this data.
JLL will display the results of the space analysis in a
summary report for Experience Fayetteville.
Booking policy review
In parallel with completing the space analysis JLL will
review the current booking policy used to guide decision
making. JLL will report on the current “occupancy” and
mix of business in alignment with the booking policy at
the Town Center as an outcome of the process. JLL will
make any recommendations as to modifications that are
needed to the current booking policy to increase
utilization or sales.
Assessment of the city-wide convention
universe –overall demand
JLL will analyze available information from the sales
databases and MINT databases for an initial
determination of the “universe” of the city-wide group
market for Fayetteville. JLL will analyze the results in
collaboration with the sales teams. This analysis is
designed to determine the potential demand for city-
wide conventions for the Fayetteville Town Center.
Hotel Room Block Confirmation
JLL will confirm the available room block with the
impacted hotels to understand the current capacity
related to city-wide conventions. This will inform the
correct sizing for conventions to optimize use of the
Fayetteville Town Center.
Determine Optimal Convention
Center Business Mix
Based on the data and insight collected from the above
steps, JLL will determine the optimal number of “first
priority” city-wide events, “second priority” room-
night generating events, and the overall event mix by
type of event by year. JLL will work collaboratively with
the sales leadership to develop the targeted optimal
business mix. JLL will also identify any challenges to
achieving the optimal utilization and mix of business
based on the research conducted.
Develop Multiple Year Projections & Sales
Activity
JLL will develop a multi-year projection with the
annual goals required to achieve the optimal number
of city-wide conventions and room nights associated.
This will include an outline of the amount of sales
activity that will be required to achieve the event
booking goals.
Set Goals –Multi Year “Glide Path”
JLL’s process will include developing multiple year
projections (goals) and will finalize those projections in
conjunction with Experience Fayetteville leadership.
This will set both booking and consumption goals
annually for the sales team to achieve optimization.
Presentation to Stakeholders
JLL will present the overall findings and proposed
goals to Experience Fayetteville executive and sales
leadership. Additional presentations will be scheduled
to include the Town Center, hotels and other
stakeholders as appropriate. JLL will work
collaboratively to gain support and buy-in from all
respective stakeholders as an outcome of this process.
JLL will prepare this final summary presentation to
include any additional recommendations or
considerations for future planning as it relates to
Experience Fayetteville and the Fayetteville Town
Center sales efforts.
Phase 1
Phase 2
Phase 3
Phase 4
33
TIMELINE + BUDGET
Scope Task
Fee by Task
Completed
Phase 1 10,000$
Phase 2 20,000$
Phase 3 25,000$
Phase 4 10,000$
Total: 65,000$
plus applicable travel expenses
Fayetteville Town Center | Cost Proposal
Scope Step / Month
Month
1
Month
2
Month
3
Month
4
Month
5
Month
6
Phase 1
Phase 2
Phase 3
Phase 4
Fayetteville Town Center | Timeline Proposal
JLL proposes the following six month timeline and cost proposal for completing
phases one through four and will include two (2) visits to Fayetteville. Additionally,
JLL estimates a potential start date in March/April 2023.
Contact
JLL
Contact Information:
Daniel Fenton, Executive Vice President
M +1 408 309-3450
dan.fenton@am.jll.com
Bethanie DeRose, Senior Vice President
M +1 609 457 5361
bethanie.derose@am.jll.com
Let’s Talk
We would be honored to be your partner.
Memo
To: Molly Rawn, CEO, Experience Fayetteville
Fayetteville Advertising & Promotion Commissioners
From: Jennifer Walker, VP Finance, Experience Fayetteville
Date: November 18, 2022
Re: 2023 Budget Presentation
The attached budget packet is presented by Experience Fayetteville staff for
consideration.
The following documents are included for review:
1.Summary of Consolidated Budgeted revenue and expenditures (1 page)
2.Appropriation Document (4 pages) *voting document
3.Detailed Experience Fayetteville Budget (3 pages)
4.Detailed Fayetteville Town Center Budget (2 pages)
5.Detailed Cyclocross Legacy Funds Budget (1 page)
Staff Recommendation: A vote to adopt the attached 2023 Consolidated
Operating Budget as presented in the appropriation document.
Fayetteville A&P Commission
Consolidated Budget
2023 Proposed Budget Summary
Account Number Account Name Consolidated
Budget 2022
Consolidated
Budget 2023
Experience
Fayetteville
Budget 2022
Experience
Fayetteville
Budget 2023
EF %
Change vs
2022
Town Center
Budget
2022
Town Center
2023
FTC %
Change vs
2022
REVENUE
40000 Revenue
41000 Hotel, Motel, Restaurant Taxes 4,154,500 4,960,000 4,154,500 4,960,000 19%‐ ‐ 0%
42000 Rental Income 351,000 492,000 5,000 6,500 30% 346,000 485,500 40%
43000 Event Income 35,700 44,972 32,700 37,472 15% 3,000 7,500 150%
44000 Sales 51,200 53,700 51,200 53,700 5%‐ ‐ 0%
45000 Parking Revenue 33,000 26,000 ‐ ‐ 0% 33,000 26,000 ‐21%
46000 Advertising Income 3,000 3,500 3,000 3,500 17%‐ ‐ 0%
48000 Other Revenue 182,255 83,000 182,255 83,000 ‐54%‐ ‐ 0%
49000 Interest Income 8,250 7,550 8,000 7,500 ‐6% 250 50 ‐80%
TOTAL REVENUE 4,818,905 5,670,722 4,436,655 5,151,672 16% 382,250 519,050 36%
EXPENSE
50000 Rental/and Event Expenses 216,150 384,450 124,650 146,450 17% 91,500 238,000 160%
55000 Downtown Initiative 100,000 ‐ 100,000 ‐ 0%‐ ‐ 0%
60000 Payroll and Related Expenses 1,616,044 1,933,886 1,134,973 1,420,296 25% 481,071 513,590 7%
70000 Operating Expenses 1,829,776 2,149,386 1,521,076 1,730,906 14% 308,700 418,480 36%
71000 Marketing 928,555 1,003,015 916,455 917,594 0% 12,100 85,421 606%
72000 Sales and Development 205,098 360,550 202,098 355,450 76% 3,000 5,100 70%
73000 Office and Administrative 159,134 200,535 145,534 174,130 20% 13,600 26,405 94%
74000 Travel 53,190 72,860 51,490 61,960 20% 1,700 10,900 541%
75000 IT Expenses 110,401 133,381 100,601 122,171 21% 9,800 11,210 14%
76000 Insurance 26,750 27,050 22,250 22,200 0% 4,500 4,850 8%
77000 Facilities 346,648 351,995 82,648 77,401 ‐6% 264,000 274,594 4%
80000 Tourism Support 239,815 403,000 239,815 403,000 68%‐ ‐ 0%
90000 Other Expenses 807,000 800,000 807,000 800,000 ‐1%‐ ‐ 0%
TOTAL EXPENSE 4,808,785 5,670,722 3,927,514 4,500,652 15% 881,271 1,170,070 33%
Net Revenue/(Loss)10,120 0 509,141 651,020 28% (499,021) (651,020) 30%
77800 Capital Expenditures 595,000 638,000 90,000 262,000 191% 505,000 376,000 ‐26%
Adjusted Net Revenue/(Loss)(584,880) (638,000) 419,141 389,020 ‐7% (1,004,021) (1,027,020) 2%
2023 Proposed Budget
Appropriation Document
3
Fayetteville A&P Commission
Consolidated Budget
2023 Proposed Budget for Adoption
Account Number Account Name Consolidated
Budget 2023
Experience
Fayetteville
Budget 2023
Town Center
2023
REVENUE
40000 Revenue
41000 Hotel, Motel, Restaurant Taxes 4,960,000 4,960,000 ‐
42000 Rental Income 492,000 6,500 485,500
42100 Facility Rental 250,000 ‐ 250,000
42200 Rental Items 30,000 ‐ 30,000
42300 Alcohol Sales 104,000 6,500 97,500
42400 Rental Services 108,000 ‐ 108,000
43000 Event Income 44,972 37,472 7,500
43100 1st Thursday Income 25,472 25,472 ‐
43200 LOTO Income 12,000 12,000 ‐
43400 Other Event Income 7,500 ‐ 7,500
44000 Sales 53,700 53,700 ‐
44200 Visitor Store Sales 53,700 53,700 ‐
44210 Regular Store Sales 51,000 51,000 ‐
44220 Consignment Sales 2,700 2,700 ‐
45000 Parking Revenue 26,000 ‐ 26,000
45100 Parking Machine Revenue 11,000 ‐ 11,000
45200 Parking Lease Revenue 15,000 ‐ 15,000
46000 Advertising Income 3,500 3,500 ‐
48000 Other Revenue 83,000 83,000 ‐
48800 Other Grants / DSAC 83,000 83,000 ‐
49000 Interest Income 7,550 7,500 50
49001 Investment Account Interest 3,000 3,000 ‐
49002 Checking Account Interest 4,550 4,500 50
TOTAL REVENUE 5,670,722 5,151,672 519,050
EXPENSE
50000 Rental/and Event Expenses 384,450 146,450 238,000
51000 Rental Expenses 212,000 4,000 208,000
51200 Linens 18,000 ‐ 18,000
51300 Alcohol and Bar Supply 88,000 4,000 84,000
51310 Alcohol 79,000 4,000 75,000
51320 Bar Supplies 9,000 ‐ 9,000
51400 Rental Services 106,000 ‐ 106,000
52000 Event Expenses 131,250 101,250 30,000
52100 1st Thursday Expenses 67,200 67,200 ‐
52200 LOTO Expenses 28,400 28,400 ‐
52400 Other Event Expenses 35,650 5,650 30,000
4
Fayetteville A&P Commission
Consolidated Budget
2023 Proposed Budget for Adoption
Account Number Account Name Consolidated
Budget 2023
Experience
Fayetteville
Budget 2023
Town Center
2023
53000 Visitors Center & Museum Store 41,200 41,200 ‐
53200 Visitors Center 38,700 38,700 ‐
53210 Goods for Sale 37,000 37,000 ‐
53220 Store Supplies 1,700 1,700 ‐
53300 Consignment Sales Expenses 2,500 2,500 ‐
60000 Payroll and Related Expenses 1,933,886 1,420,296 513,590
61000 Wages 1,424,122 1,054,929 369,193
62000 Payroll Tax Expense 125,074 90,979 34,095
62100 Federal (941) Payroll Taxes 104,074 77,494 26,580
62300 SUTA 21,000 13,485 7,515
63000 Benefits 295,510 255,880 39,630
63100 Health and Other Employee Insurance 166,477 136,894 29,583
63200 Company Retirement Contributions 124,033 113,986 10,048
63300 Car Allowance 5,000 5,000 ‐
64000 Contract Labor 81,500 13,500 68,000
65000 Payroll Processing Fees 7,680 5,008 2,672
70000 Operating Expenses 2,149,386 1,730,906 418,480
71000 Marketing 1,003,015 917,594 85,421
71100 Advertising Expenses 464,200 462,100 2,100
71110 Agency Advertising 400,000 400,000 ‐
71120 Non‐Agency Advertising 64,200 62,100 2,100
71200 Agency Retainer and PR 174,000 174,000 ‐
71250 Mobile Marketing 21,350 21,350 ‐
71300 Promotion 237,194 167,194 70,000
71310 Marketing Programs 164,494 94,494 70,000
71315 Photo and Video 65,000 65,000 ‐
71350 Banners 7,700 7,700 ‐
71400 Printing 91,000 78,000 13,000
71410 Visitors Guide 20,500 20,500 ‐
71420 Other Brochures 70,500 57,500 13,000
71500 Website 9,771 9,450 321
71600 Mailings 5,500 5,500 ‐
72000 Sales and Development 360,550 355,450 5,100
72100 Promotional Items 23,544 20,544 3,000
72300 Groups 6,000 6,000 ‐
72400 Sports and Cycling 86,400 86,400 ‐
72500 Meetings 18,500 18,500 ‐
72600 Memberships 31,104 29,504 1,600
72700 Tourism & Client Devel.195,002 194,502 500
5
Fayetteville A&P Commission
Consolidated Budget
2023 Proposed Budget for Adoption
Account Number Account Name Consolidated
Budget 2023
Experience
Fayetteville
Budget 2023
Town Center
2023
73000 Office and Administrative 200,535 174,130 26,405
73100 Office Expenses 55,835 40,230 15,605
73110 Office Supplies 9,620 7,600 2,020
73120 Office Equipment Leases 7,448 4,948 2,500
73130 Office Equipment Purchases 5,590 590 5,000
73140 Subscriptions 1,627 1,542 85
73150 Employee Relations 14,500 11,000 3,500
73160 Training 15,525 13,525 2,000
73170 Postage & Shipping 1,525 1,025 500
73200 Fees 6,800 4,300 2,500
73210 Bank Service Charges 500 500 ‐
73220 Credit Card Fees 6,300 3,800 2,500
73400 Business Taxes & Licenses 10,900 2,600 8,300
73500 Accounting, Audit & Legal 28,500 28,500 ‐
73510 Accounting Fees 500 500 ‐
73520 Audit Fees 25,000 25,000 ‐
73530 Legal Fees 3,000 3,000 ‐
73900 Collection Expenses 98,500 98,500 ‐
74000 Travel 72,860 61,960 10,900
74100 Lodging 28,500 23,800 4,700
74200 Mileage 9,635 7,135 2,500
74300 Transportation 26,825 25,525 1,300
74400 Meals Out of Town 7,900 5,500 2,400
75000 IT Expenses 133,381 122,171 11,210
75100 Computer Hardware 10,125 7,125 3,000
75200 Software 70,962 64,552 6,410
75300 IT Support and Consulting 52,294 50,494 1,800
76000 Insurance 27,050 22,200 4,850
76100 Insurance ‐ Building 25,850 21,000 4,850
76200 Insurance ‐ W/C 1,200 1,200 ‐
77000 Facilities 351,995 77,401 274,594
77100 Rent 22,600 ‐ 22,600
77200 Internet & Telephone 33,900 15,400 18,500
77300 Utilities 128,600 19,800 108,800
77310 Electric 93,000 13,000 80,000
77320 Gas 26,700 4,700 22,000
77330 Water 8,900 2,100 6,800
6
Fayetteville A&P Commission
Consolidated Budget
2023 Proposed Budget for Adoption
Account Number Account Name Consolidated
Budget 2023
Experience
Fayetteville
Budget 2023
Town Center
2023
77400 Repairs and Maintenance 92,530 32,530 60,000
77500 Janitorial Supplies 32,000 2,000 30,000
77600 Maintenance Contracts 42,365 7,671 34,694
80000 Tourism Support 403,000 403,000 ‐
80100 Current Year grants 120,000 120,000 ‐
80300 Theatre Squared Contribution 200,000 200,000 ‐
80400 Other Grants / DSAC 83,000 83,000 ‐
90000 Other Expenses 800,000 800,000 ‐
90100 Bond Payments 700,000 700,000 ‐
90200 Contribution to Capital Reserve 100,000 100,000 ‐
TOTAL EXPENSE 5,670,722 4,500,652 1,170,070
Net Revenue/(Loss)0 651,020 (651,020)
77800 Capital Expenditures 638,000 262,000 376,000
Adjusted Net Revenue/(Loss)(638,000) 389,020 (1,027,020)
2023 Proposed Budget
Experience Fayetteville
Detail
8
Fayetteville A&P Commission
Experience Fayetteville ‐ Detail
2023 Proposed Budget
Experience
Fayetteville 2022
Budget
Experience
Fayetteville 2022
Projected
Experience
Fayetteville 2023
Proposed Budget
EF % Change
vs 2022
BUDGET
EF % Change
vs 2022
PROJECTED
REVENUE
Hotel, Motel, Restaurant Taxes 4,154,500 4,519,600 4,960,000 19% 10%
HMR Taxes 4,119,500 4,475,600 4,925,000 20% 10%
PY HMR 35,000 44,000 35,000 0%‐20%
Rental Income
Alcohol Sales 5,000 5,800 6,500 30% 12%
Event Income 32,700 33,200 37,472 15% 13%
1st Thursday Income 21,500 22,000 25,472 18% 16%
LOTO Income 11,200 11,200 12,000 7% 7%
Sales 51,200 68,500 53,700 5%‐22%
Visitor Store Sales 51,200 68,500 53,700 5%‐22%
Regular Store Sales 50,000 65,000 51,000 2%‐22%
Consignment Sales 1,200 3,500 2,700 125%‐23%
Advertising Income 3,000 3,200 3,500 17% 9%
Banner Income 3,000 3,200 3,500 17% 9%
Other Revenue 182,255 258,423 83,000 ‐54%‐68%
Other Revenue 168,725 168,925 0 ‐100%‐100%
Cycling Coordinator Grant 10,530 10,528 0 ‐100%‐100%
Other Grants /DSAC 3,000 78,970 83,000 2667% 5%
Interest Income 8,000 7,800 7,500 ‐6%‐4%
Investment Account Interest 3,000 3,000 3,000 0% 0%
Checking Account Interest 5,000 4,800 4,500 ‐10%‐6%
TOTAL REVENUE 4,436,655 4,896,523 5,151,672 16% 5%
EXPENSE
Rental/and Event Expenses 124,650 126,400 146,450 17% 16%
Rental Expenses 0 2,800 4,000 0% 0%
Alcohol 0 2,800 4,000 0% 0%
Event Expenses 76,450 77,900 101,250 32% 30%
1st Thursday Expenses 41,000 44,000 67,200 64% 53%
LOTO Expenses 32,100 32,100 28,400 ‐12%‐12%
Other Event Expenses 3,350 1,800 5,650 69% 214%
Visitors Center & Museum Store 36,200 38,200 41,200 14% 8%
Visitors Center 36,200 38,200 41,200 14% 8%
Goods for Sale 32,500 35,000 37,000 14% 6%
Store Supplies 1,700 1,700 1,700 0% 0%
Consignment Sales Expenses 2,000 1,500 2,500 25% 67%
Museum Activities 12,000 7,500 0 ‐100% 0%
Downtown Initiative 100,000 100,000 0 ‐100% 0%
Payroll and Related Expenses 1,134,973 1,119,200 1,420,296 25% 27%
Wages 896,031 895,000 1,054,929 18% 18%
Payroll Tax Expense 79,686 70,000 90,979 14% 30%
Federal (941) Payroll Taxes 65,601 65,000 77,494 18% 19%
SUTA 14,085 5,000 13,485 ‐4% 170%
Benefits 138,268 137,600 255,880 85% 86%
Health and Other Employee Insur 107,467 107,000 136,894 27% 28%
Company Retirement Contributio 25,801 25,600 113,986 342% 345%
Car Allowance 5,000 5,000 5,000 0% 0%
Contract Labor 16,300 12,000 13,500 ‐17% 13%
Payroll Processing Fees 4,688 4,600 5,008 7% 9%
Operating Expenses 1,521,076 1,467,900 1,730,906 14% 18%
Account Name
53220
53300
54000
55000
60000
61000
70000
42000
48800
49000
48000
48200
48300
53200
53210
Account Number
49001
49002
50000
51000
51310
52000
52100
52200
52400
53000
46000
46200
44210
44220
41000
41100
41200
42300
43000
43100
43200
44000
44200
62000
62100
62300
63000
63100
63200
63300
64000
65000
9
Fayetteville A&P Commission
Experience Fayetteville ‐ Detail
2023 Proposed Budget
Experience
Fayetteville 2022
Budget
Experience
Fayetteville 2022
Projected
Experience
Fayetteville 2023
Proposed Budget
EF % Change
vs 2022
BUDGET
EF % Change
vs 2022
PROJECTED
Account NameAccount Number
Marketing 916,455 902,500 917,594 0% 2%
Advertising Expenses 416,575 445,000 462,100 11% 4%
Agency Advertising 400,000 400,000 400,000 0% 0%
Non‐Agency Advertising 16,575 45,000 62,100 275% 38%
Agency Retainer and PR 175,000 175,000 174,000 ‐1%‐1%
Mobile Marketing 35,000 35,000 21,350 ‐39%‐39%
Promotion 205,280 200,000 167,194 ‐19%‐16%
Marketing Programs 195,280 190,000 94,494 ‐52%‐50%
Photo and Video 0 0 65,000 0% 0%
Banners 10,000 10,000 7,700 ‐23%‐23%
Printing 65,000 35,000 78,000 20% 123%
Visitors Guide 20,000 15,000 20,500 3% 37%
Other Brochures 45,000 20,000 57,500 28% 188%
Website 9,100 7,000 9,450 4% 35%
Mailings 10,500 5,500 5,500 ‐48% 0%
Sales and Development 202,098 198,500 355,450 76% 79%
Promotional Items 20,000 12,000 20,544 3% 71%
Groups 3,795 1,500 6,000 58% 300%
Sports and Cycling 90,000 80,000 86,400 ‐4% 8%
Meetings 20,845 35,000 18,500 ‐11%‐47%
Memberships 25,538 25,000 29,504 16% 18%
Tourism & Client Devel. 41,920 45,000 194,502 364% 332%
Office and Administrative 145,534 149,900 174,130 20% 16%
Office Expenses 24,944 27,300 40,230 61% 47%
Office Supplies 5,000 6,500 7,600 52% 17%
Office Equipment Leases 4,020 4,100 4,948 23% 21%
Office Equipment Purchases 500 1,000 590 18%‐41%
Subscriptions 1,330 3,200 1,542 16%‐52%
Employee Relations 6,000 6,000 11,000 83% 83%
Training 6,919 5,000 13,525 95% 171%
Postage & Shipping 1,175 1,500 1,025 ‐13%‐32%
Fees 4,000 4,050 4,300 8% 6%
Bank Service Charges 500 550 500 0%‐9%
Credit Card Fees 3,500 3,500 3,800 9% 9%
Business Taxes & Licenses 2,700 2,600 2,600 ‐4% 0%
Accounting, Audit & Legal 30,800 26,500 28,500 ‐7% 8%
Accounting Fees 0 0 500 0% 0%
Audit Fees 27,800 25,000 25,000 ‐10% 0%
Legal Fees 3,000 1,500 3,000 0% 100%
Collection Expenses 83,090 89,450 98,500 19% 10%
Travel 51,490 31,000 61,960 20% 100%
Lodging 12,945 10,000 23,800 84% 138%
Mileage 1,130 3,000 7,135 531% 138%
Transportation 32,325 15,000 25,525 ‐21% 70%
Meals Out of Town 5,090 3,000 5,500 8% 83%
IT Expenses 100,601 100,700 122,171 21% 21%
Computer Hardware 6,700 6,700 7,125 6% 6%
Software 55,210 55,000 64,552 17% 17%
IT Support and Consulting 38,691 39,000 50,494 31% 29%
Insurance 22,250 23,600 22,200 0%‐6%
71350
71400
71410
71420
71000
71100
72600
73160
75200
75300
74100
74200
74300
74400
75000
75100
73140
73150
72700
73000
73100
73110
73120
71500
71600
72000
73900
74000
76000
71250
71110
71120
71200
71300
71310
71315
72100
72300
72400
72500
73130
73170
73200
73210
73220
73400
73500
73510
73520
73530
10
Fayetteville A&P Commission
Experience Fayetteville ‐ Detail
2023 Proposed Budget
Experience
Fayetteville 2022
Budget
Experience
Fayetteville 2022
Projected
Experience
Fayetteville 2023
Proposed Budget
EF % Change
vs 2022
BUDGET
EF % Change
vs 2022
PROJECTED
Account NameAccount Number
Insurance ‐ Building 20,850 22,200 21,000 1%‐5%
Insurance ‐ W/C 1,400 1,400 1,200 ‐14%‐14%
Facilities 82,648 61,700 77,401 ‐6% 25%
Rent ‐ CHM 15,600 3,000 0 ‐100%‐100%
Internet & Telephone 16,500 17,000 15,400 ‐7%‐9%
Utilities 22,480 16,500 19,800 ‐12% 20%
Electric 13,800 11,500 13,000 ‐6% 13%
Gas 4,450 3,000 4,700 6% 57%
Water 4,230 2,000 2,100 ‐50% 5%
Repairs and Maintenance 21,000 21,000 32,530 55% 55%
Janitorial Supplies 2,500 1,800 2,000 ‐20% 11%
Maintenance Contracts 4,568 2,400 7,671 68% 220%
Tourism Support 239,815 237,000 403,000 68% 70%
Current Year grants 0 25,000 120,000 0% 0%
Theatre Squared Contribution 200,000 200,000 200,000 0% 0%
Dickson Street Art Court 39,815 12,000 83,000 0% 0%
807,000 807,000 800,000 ‐1%‐1%
Bond Payments 707,000 707,000 700,000 ‐1%‐1%
Contribution to Capital Reserves 100,000 100,000 100,000 0% 0%
TOTAL EXPENSE 3,927,514 3,857,500 4,500,652 15% 17%
Net Revenue/(Loss) 509,141 1,039,023 651,020 28%‐37%
Funded out of Capital Reserves:
Capital Expenditures 90,000 130,000 262,000 191%102%
80300
80400
76200
77000
77800
77310
77320
77330
76100
77400
77500
77600
80000
80100
90000
90100
90200
77100
77200
77300
2023 Proposed Budget
Fayetteville Town Center
Detail
12
Fayetteville A&P Commission
Fayetteville Town Center ‐ Detail
2023 Proposed Budget
Town Center
2022 Budget
Town Center
2022
Projected
Town Center
2023 Proposed
Budget
FTC %
Change vs
2022
BUDGET
FTC %
Change vs
2022
PROJECTED
REVENUE
Rental Income 346,000 356,550 485,500 40% 36%
Facility Rental 250,000 220,000 250,000 0% 14%
Rental Items 21,000 22,950 30,000 43% 31%
Alcohol Sales 50,000 60,000 97,500 95% 63%
Rental Services 25,000 53,600 108,000 332% 101%
Event Income 3,000 7,000 7,500 150% 7%
Other Event Income 3,000 7,000 7,500 150% 7%
Parking Revenue 33,000 24,500 26,000 ‐21% 6%
Parking Machine Revenue 11,000 6,500 11,000 0% 69%
Parking Lease Revenue 22,000 18,000 15,000 ‐32%‐17%
Interest Income 250 100 50 ‐80%‐50%
Checking Account Interest 250 100 50 ‐80%‐50%
TOTAL REVENUE 382,250 388,150 519,050 36% 34%
EXPENSE
Rental/and Event Expenses 91,500 83,600 238,000 160% 185%
Rental Expenses 88,500 63,500 208,000 135% 228%
Linens 16,500 6,000 18,000 9% 200%
Alcohol and Bar Supply 29,000 27,500 84,000 190% 205%
Alcohol 24,000 24,000 75,000 213% 213%
Bar Supplies 5,000 3,500 9,000 80% 157%
Rental Services 43,000 30,000 106,000 147% 253%
Event Expenses 3,000 20,100 30,000 0% 0%
Other Event Expenses 3,000 20,100 30,000 900% 49%
Payroll and Related Expenses 481,071 446,800 513,590 7% 15%
Wages 344,751 320,000 369,193 7% 15%
Payroll Tax Expense 32,208 27,200 34,095 6% 25%
Federal (941) Payroll Taxes 26,043 24,000 26,580 2% 11%
SUTA 6,165 3,200 7,515 22% 135%
Benefits 46,612 44,100 39,630 ‐15%‐10%
Health and Other Employee Insur 37,498 35,000 29,583 ‐21%‐15%
Company Retirement Contributio 9,114 9,100 10,048 10% 10%
Contract Labor 55,000 53,000 68,000 24% 28%
Payroll Processing Fees 2,500 2,500 2,672 7% 7%
Operating Expenses 321,250 285,450 418,480 30% 47%
Marketing 12,100 5,600 85,421 606% 1425%
Advertising Expenses 5,000 4,000 2,100 ‐58%‐48%
Non‐Agency Advertising 5,000 4,000 2,100 ‐58%‐48%
Promotion 5,000 600 70,000 1300% 11567%
Promotion Expenses 5,000 600 70,000 1300% 11567%
Printing 2,000 500 13,000 550% 0%
Other Brochures 2,000 500 13,000 550% 0%
Website 100 500 321 221%‐36%
51310
51320
51400
52000
52400
49000
49002
50000
51000
51200
51300
45000
45100
45200
42300
42400
43000
43400
Account Number Account Name
42000
42100
42200
71420
71500
60000
61000
62000
62100
62300
71120
71300
71310
71400
63000
63100
63200
64000
65000
70000
71000
71100
13
Fayetteville A&P Commission
Fayetteville Town Center ‐ Detail
2023 Proposed Budget
Town Center
2022 Budget
Town Center
2022
Projected
Town Center
2023 Proposed
Budget
FTC %
Change vs
2022
BUDGET
FTC %
Change vs
2022
PROJECTED
Account Number Account Name
Sales and Development 3,900 3,100 5,100 31% 65%
Promotional Items 1,000 350 3,000 200% 757%
Memberships 1,900 1,750 1,600 ‐16%‐9%
Tourism & Client Devel. 1,000 1,000 500 ‐50%‐50%
Office and Administrative 25,250 20,850 26,405 5% 27%
Office Expenses 16,750 11,850 15,605 ‐7% 32%
Office Supplies 5,800 5,000 2,020 ‐65%‐60%
Office Equipment Leases 3,850 2,800 2,500 ‐35%‐11%
Office Equipment Purchases 3,500 2,000 5,000 43% 150%
Subscriptions 500 0 85 ‐83% 0%
Employee Relations 1,400 1,000 3,500 150% 250%
Training 1,500 1,000 2,000 33% 0%
Postage & Shipping 200 50 500 150% 900%
Fees 2,000 2,500 2,500 25% 0%
Credit Card Fees 2,000 2,500 2,500 25% 0%
Business Taxes & Licenses 6,500 6,500 8,300 28% 28%
Travel 1,700 700 10,900 541% 1457%
Lodging 500 0 4,700 840% 0%
Mileage 300 500 2,500 733% 400%
Transportation 800 150 1,300 63% 767%
Meals Out of Town 100 50 2,400 2300% 0%
IT Expenses 9,800 11,200 11,210 14% 0%
Computer Hardware 2,000 1,500 3,000 50% 100%
Software 5,600 7,500 6,410 14%‐15%
IT Support and Consulting 2,200 2,200 1,800 ‐18%‐18%
Insurance 4,500 5,500 4,850 8%‐12%
Insurance ‐ Building 4,500 5,500 4,850 8%‐12%
Facilities 264,000 238,500 274,594 4% 15%
Rent 24,000 24,000 22,600 ‐6%‐6%
Internet & Telephone 23,000 22,000 18,500 ‐20%‐16%
Utilities 97,000 100,500 108,800 12% 8%
Electric 70,000 75,000 80,000 14% 7%
Gas 20,000 19,000 22,000 10% 16%
Water 7,000 6,500 6,800 ‐3% 5%
Repairs and Maintenance 60,000 40,000 60,000 0% 50%
Janitorial Supplies 25,000 22,000 30,000 20% 36%
Maintenance Contracts 35,000 30,000 34,694 ‐1% 16%
TOTAL EXPENSE 893,821 815,850 1,170,070 31% 43%
Net Revenue/(Loss) (511,571) (427,700) (651,020) 27% 52%
Funded out of Reserves:
Capital Expenditures 505,000 250,000 376,000 ‐26% 50%
77500
77600
77800
74200
74300
74400
77200
77300
77310
77320
77330
77400
75000
75100
75200
75300
76000
76100
77000
77100
73220
73400
74000
74100
72100
72600
72700
73000
73100
72000
73110
73120
73130
73140
73150
73160
73170
73200
2023 Proposed Budget
Supplement
Cyclocross Legacy Funds
2
Fayetteville A&P Commission
Cyclocross Legacy Funds Program
2023 Proposed Budget
Cyclocross
2023 Budget
LEGACY FUND BEGINNING BALANCE 695,000
EXPENSE
Cyclocross Events 40,500
Travel and Bike City Programming 12,500
Sports and Cycling Sponsorships 15,000
Community Investments 13,000
TOTAL EXPENSE 40,500
Legacy Fund Ending Balance 654,500
80500
Account Number Account Name